Sales Operations Associate

Sales Associate

knowledge bank

• The Customer Knowledge Hub:

  Act as a dedicated knowledge bank for any possible customer. You will deeply understand our service offerings, project timelines, and technical capabilities to answer inquiries instantly and accurately.

• Global Coordination:

  Serve as the key bridge between our local operations and the

  Ireland team

  . You will lead daily follow-ups, sync meetings, and ensure communication is crystal clear across time zones.

• Zoho CRM Mastery:

  Act as the primary administrator for our Zoho CRM. You will maintain sales processes, workflows, and pipelines. (If you aren’t a Zoho expert yet, we’ll help you become one—but you must have a hunger to learn it fast!)

• Sales Data Stewardship:

  Take full ownership of sales data entry and hygiene, ensuring that every lead and deal in our system provides a 360-degree view of the customer.

• Sales Automation:

  Assist in building and maintaining automated sales sequences and email triggers to make our sales cycle faster and smarter.

1 to 2 years

• Communication Excellence:

  Top-tier verbal and written communication skills are a

  must

  . You must be able to explain complex ideas simply to both our internal teams and potential customers.

• Information Architect:

  An ability to absorb vast amounts of information about our business and recall it quickly to assist customers—you are the person who always has the answer!

• Sales Automation Exposure:

  You have previously worked with sales tools or have a basic understanding of how to automate repetitive sales tasks.

• The "Learner" Mindset:

  You are tech-curious. While experience in Zoho CRM is a massive plus, your ability to master new software quickly is vital.

• Global Mindset:

  Comfortable working with international teams and adapting to the professional pace of our Irish counterparts.

• Zoho CRM:

  Our central "Source of Truth."

• Sales Automation Tools:

  For lead sequencing and triggers.

• Knowledge Bases:

  Utilizing internal Wikis and Miro to stay updated on company offerings.

More than Money: Perks to Fuel Your Passion!

• Top-tier pay:

  We value your precision and knowledge.

• International Exposure:

  Gain experience working directly with our European counterparts.

• Growth Opportunities:

  We invest in your Zoho certification and sales operations training.

• Celebratory culture:

  We embrace fun, a little weirdness, and shared successes.

Ready to be the brain of our sales operations? Join the CBOSIT team!