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Product Owner - JSCAPE
OUR MISSION
At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.
ABOUT US
Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.
Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.
CORE VALUES
One Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
YOUR IMPACT
In the role of PO for the JSCAPE product line, you will work with customers, Redwood field teams, engineering, QA and documentation, focused on developing new product and technology innovations to amplify the impact of our products and businesses. We subscribe to the philosophy that Product Managers and Product Owners are effectively CEOs of their product and drive growth and success of the product with the help of engineering, design, marketing, sales etc. The following attributes are key to excel in this role:
Thrive in Ambiguity: POs carve the path and change it early and often as they collect more signals, while separating the noise.
Strong Leadership: POs drive the day to day processes in managing the roadmap, driving the daily scrum rituals, and driving features/capabilities to on-time delivery.
Strong Execution: This entails leading teams that work with you with fast-paced execution, using user research and business objectives to inform decisions, learning from new information and adjusting accordingly, communicating and managing relationships with stakeholders – both internal (your direct team) and external (senior leaders across the company, for example).
KEY RESPONSIBILITIES
Help PM leaders define the long-term strategy and vision for product, leveraging existing and new technologies to deliver features & value to our customers.
Stay informed on the industry landscape to ensure that your product is competitive and differentiated in the marketplace.
Help PM leaders plan and prioritize the product areas and give overall direction on features and requirements from conceptual stages through product lifecycles to meet operational, financial, and organizational objectives.
Analyze customer feedback and usage metrics to identify key pain points
Think big and continuously pitch new product ideas to grow product and core platform usage.
Own and manage the JSCAPE product backlog, ensuring it is well-defined, prioritized, and continuously refined.
Drive requirement definition, customer experience design, product roadmap, and prioritization.
Work closely with engineering teams to ensure a shared understanding of requirements and to facilitate efficient development cycles.
Manage resource planning and product priority. Manage team efforts in deliverables, overseeing initiation, prioritization, and scoping projects or features in partnership with Engineering teams.
Identify and resolve issues that may impair the team's ability to meet strategic, financial, and/or technical goals
Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
Work with Redwood Partners to understand partner and their customer needs and influence the adoption of your product by understanding challenges and identifying opportunities and trends.
Provide both inspiration and organizational leadership to various cross-functional teams in delivering high-quality experiences to the users.
Work with technical and non-technical stakeholders to understand and improve product capabilities.
Influence strategy and oversee multiple cross-functional teams defining, identifying, and tracking appropriate product or business metrics, both quantitative/qualitative, for products/business ventures.
Drive amazing work by defining detailed requirements via Program Increments, Epics, User stories, and acceptance criteria, help scope & track Sprint-level work to meet quarterly Objectives and Key Results, and ultimately Redwood’s yearly Rally Cry.
Shape the culture model and hold teams accountable for creating a culture of belonging through inclusive, respectful, and equitable practices. Help teams and organizations communicate/collaborate effectively by setting a personal example.
Participate in product launches, including defining messaging, positioning, and key benefits.
Monitor product performance, gather user feedback, and iterate on product features throughout the product life cycle.
YOUR EXPERIENCE
Possess a strong understanding of MFT technologies, protocols (e.g/, sftp, ftp/s, as2, http/s), security best practices, and common integration patterns.
Be able to engage in technical discussions with engineering teams and understand technical implications of product decisions
Bachelor's degree in Computer Science, Information Technology, Business, or a related field; Master's degree preferred.
3+ years of experience as a Product Owner or Product Manager, with a strong focus on Managed File Transfer (MFT) solutions.
Deep understanding of MFT concepts, including secure file transfer protocols, data encryption, digital signatures, auditing, and compliance.
Proven experience working in an Agile/Scrum development environment
Excellent analytical, problem-solving, and decision-making skills.
Strong communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to non-technical audiences.
Demonstrated ability to influence and collaborate effectively with cross-functional teams.
Experience with product management tools (e.g., Jira, Azure DevOps, Confluence, Aha!).
Abilities needed
SDLC Management experience
Scrum and Kanban
Discovery session leadership
Grooming session leadership
Design session leadership
Release planning
Sprint planning
If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com
