Product Manager, Tax & Compliance
About The Role
Uber's Tax & Compliance Product Team is looking for a talented Product Manager to drive strategy, execution, and innovation within our global Tax and Compliance platform. This role is pivotal in expanding the capabilities of our FinTech services, ensuring regulatory compliance, and delivering a seamless experience for partners, merchants, riders, and eaters worldwide.We are seeking a strategic leader to define the vision and roadmap for our tax products - tax calculations and indirect tax reporting - and to lead cross-functional teams in making critical product decisions. If a candidate possesses strong knowledge of tax regulations, is passionate about building scalable financial systems, and is skilled at navigating complex regulatory environments, this is the ideal role.
About The Team
The Tax & Compliance Product Team, part of the FinTech organization, is responsible for the tax and compliance-related product infrastructure, services, and operations across Uber's multiple business lines. We work collaboratively across multiple product teams to support client groups throughout the organization, fulfilling both internal company demands and external user-facing needs.Our WorkWe build the infrastructure and applications for issuing receipts, financial documents, and tax invoices, and manage direct and indirect tax reporting for every Uber service globally. We are also responsible for the systems that perform tax calculations for trips and deliveries. The team continuously monitors government regulations and issues relevant tax documents to help partners earning on the platform remain compliant with local laws. Our internal collaboration tools include Slack, JIRA, Zoom, Google Suite, and Figma.What You'll DoAs a Product Manager, you will manage the full product lifecycle, from strategy to execution.
Key Responsibilities Include
Product Strategy & Definition
- Construct and lead the execution of the product roadmap and multi-year programs
- Drive the long-term strategy of key tax products development, partnering with Legal and Tax teams to interpret evolving regulatory requirements.
- Translate complex tax regulations (including indirect and withholding taxes) into structured, scalable product features and system requirements.
- Elicit business requirements by conducting stakeholder interviews, tax expert demonstrations, and user research to gather insights.
- Develop detailed use cases to articulate the needs of internal teams, including Tax, Operations, Legal, and Compliance.
- Design scalable tax configurations for Mobility and Delivery business lines, accounting for common and city-specific tax laws.
Product Development & Execution
- Champion new features and platform changes, providing the engineering team with clear requirements and support throughout the development lifecycle.
- Participate in engineering scrums to unblock development, and file and coordinate tickets for engineering, design, and operations teams.
- Drive the implementation of direct tax withholding in the US, LatAm, and EMEA markets, as well as integrations with Uber and external tax systems
- Implement, track, and improve defined product KPIs to measure success.
- Document tax system operations and functionalities in self-serve tutorials.
QA & Stakeholder Engagement
- Provide quality assurance support for new product launches, including testing and validating tax calculation logic and proofreading messaging.
- Collaborate with local operations and tax advisory teams to validate system implementations before rollout.
- Engage with global stakeholders to elicit requirements driven by upcoming changes to the business.
- Hold training sessions to help internal customers build an understanding of the tax systems and processes.
StakeholdersThis position involves working directly with engineering, design, product operations, and data teams. Interaction is also required with various client groups across Uber and the FinTech organization, including Tax, Compliance, Payments, Legal, Operations, and stakeholders across different lines of business.Growth OpportunitiesThe successful candidate will gain first-hand knowledge of the entire product development lifecycle while learning to build and scale global tax compliance solutions in a high-growth FinTech environment. This role offers the opportunity to navigate complex regulatory landscapes and work at the intersection of technology, finance, and compliance, shaping the future of Uber's global financial systems.
Minimum Qualifications
- 5+ years of professional experience in product management.
- Bachelor's Degree or equivalent experience.
- Strong understanding of taxation regulations, including indirect and withholding taxes.
- Previous experience in the FinTech domain is required; experience in Tax advisory or Tax Technology areas is a strong plus.
- Previous experience with third-party tax systems.
- Proven experience owning product development from inception to production launch.
- Deep analytical experience and a solid understanding of software development processes and dependencies (e.g., project phases, QA, bug fixes).
- Large-scale, global project management experience with agile methodologies.
- Excellent communication and negotiation skills, with the ability to engage and manage senior stakeholders in a cross-functional environment.
- Strong time management and prioritization skills with an ability to navigate uncertainty.
- Ability and willingness to engage with customers and internal teams.
- Experience working with remote teams.
- Ability to travel internationally.