Product Manager

FourKites is seeking an experienced and highly motivated Product Manager to join our dynamic team, focusing specifically on our Ocean Visibility solution. In this critical role, you will be instrumental in shaping the future of real-time visibility and execution capabilities for ocean freight transportation. You will work closely with our existing customer base to understand their evolving needs, drive enhancements to our current offerings, and spearhead the development and launch of innovative new features related to ocean freight visibility, booking automation, customs clearance, and container tracking.

This position requires a deep understanding of the supply chain domain, particularly ocean freight operations from a carrier, freight forwarder or 3PL perspective. You will need a hands-on, technical approach to problem-solving, a keen eye for detail, and strong familiarity with product development tools. As this role serves our global customer base while being based in India, you will collaborate effectively across time zones with US-based teams and global customers.

What you'll be doing:

Product Strategy & Roadmap:

Customer Engagement:

Feature Development & Enhancement:

New Product/SKU Launch:

Market & Competitive Analysis:

Cross-Functional Collaboration:

Technical Acumen:

Tool Proficiency:

Data-Driven Decision Making:

Who you are:

Required:

• Proven domain expertise in ocean freight and logistics, specifically within ocean transportation, freight forwarding, or 3PL operations
• 5+ years of product management experience, with a strong focus on B2B SaaS products
• Deep understanding of ocean freight execution processes including booking, documentation, customs clearance, container tracking, and freight audit from an operational delivery perspective
• Demonstrated ability to work hands-on and delve into technical details with engineering teams
• Strong understanding and practical experience with agile development methodologies and tools like Jira
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts to diverse audiences
• Action-oriented mindset with ability to identify and seize strategic opportunities quickly
• Strong problem-solving skills with ability to analyze risks, benefits and opportunities of various solutions
• Based in India, with availability to collaborate effectively with US time zones and global offshore teams

Preferred:

• Prior experience working directly for a freight forwarder or 3PL provider in ocean freight operations, logistics technology, or service delivery roles
• Experience with real-time visibility platforms or ocean freight technology solutions (e.g., booking platforms, container tracking systems, customs automation tools)
• Hands-on experience managing ocean freight operations including carrier relationships, booking execution, customs brokerage, or documentation workflows
• Familiarity with ocean freight industry standards, carrier APIs, EDI transactions, and customs regulations
• Experience with terminal operations, container yard management, or intermodal transportation coordination
• Background working with shipper customers (e.g., manufacturers, retailers, distributors) in a consultative or service delivery capacity
• Bachelor's degree in Business, Supply Chain Management, Engineering, Computer Science, or a related field

Who we are:

FourKites® is the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility. FourKites turns supply chain data into automated action. FourKites' Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer operations.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office.

Benefits

• Medical benefits start on first day of employment
• 36 PTO days (Sick, Casual and Earned), 5 recharge days, 2 volunteer days
• Home Office setups and Technology reimbursement
• Lifestyle & Family benefits
• Annual Swags/Festive Swags
• Ongoing learning & development opportunities (Professional development program, Toast Master club etc.)