At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. We are seeking a Security Lead with a strong background in cloud infrastructure security, security operations, and compliance. The ideal candidate will provide technical leadership across multi-cloud environments (AWS and Azure), security frameworks (ISO27001, PCI DSS, SOC 2), and modern security tools while bringing experience in SOC operations, vulnerability management, and security governance. This leadership role requires someone who can build and direct security teams, implement robust security controls, manage security incidents, and ensure compliance with industry standards. The Security Lead must excel at developing, implementing, and maintaining a comprehensive suite of security policies and procedures that align with organizational objectives and regulatory requirements. What You’ll Be Doing Security Leadership Lead the security team to deliver effective security services across the organizationContribute to security strategy and roadmap aligned with business objectivesProvide technical guidance and mentorship to team membersServe as the security subject matter expert for managementDrive security maturity improvements based on industry best practicesLead security governance meetings and present security metrics to stakeholders Security Policy Framework Development & Management Lead the development, implementation, and maintenance of the organization's comprehensive security policy framework including:Identity and Access Management & Asset Management ProceduresAccess Control PolicyAcceptable Usage PolicyData Classification and Protection PoliciesInformation Security Management System (ISMS) ManualCloud Security Policy and Cyber Security PolicyCryptography and Key Management PolicyNetwork Security ProceduresApplication Security StandardsVulnerability Management ProceduresThird Party Security Standards and PoliciesSoftware Development Lifecycle ProceduresRisk Management ProceduresEnsure policies adhere to ISO27001 requirements and maintain the Statement of ApplicabilityOversee the development and maintenance of Standard Operating Procedures for IT, DevOps, Admin, Product Support, Application, and Information Security teamsLead regular reviews and updates of the Risk Register and security policies Multi-Cloud Security Implementation Lead the implementation and management of security architecture across AWS and Azure environmentsDesign and implement consistent security controls across multi-cloud platformsOversee WAF solutions to protect web applications from threatsDirect configuration and management of cloud security controls across cloud environmentsGuide implementation of container security measuresOversee cryptographic key management and security automationImplement cloud security best practices for both AWS and Azure Security Operations & Monitoring Lead SOC team to ensure efficient cybersecurity monitoring, incident response, and threat managementOversee implementation and management of SIEM solutionsGuide detection strategy and custom rule developmentEnsure effective incident response and threat managementCoordinate security incident management and response Business Continuity & Disaster Recovery Lead the development and maintenance of Business Continuity Plan and Disaster Recovery PlanCoordinate with stakeholders to ensure plans are regularly tested and updatedImplement backup policies and procedures to ensure data availability Governance, Risk & Compliance Act as the primary liaison for internal, external, and regulatory auditsLead compliance efforts for ISO27001, PCI DSS, and SOC 2Coordinate vendor risk management activitiesContribute to defining roles and responsibilities for ISMS, IT, and DevOps teamsLead preparation of documentation and evidence for compliance audits Physical & Environmental Security Guide development and implementation of physical and environmental security standardsOversee secure disposal processesCoordinate implementation of clear desk and clear screen procedures Vulnerability Management Lead the organization's vulnerability management programCoordinate vulnerability assessment and penetration testing initiativesOversee remediation effortsGuide risk assessments and threat modelingLead patch management implementation Security Awareness & Training Develop security awareness strategy and training programsCoordinate phishing simulation campaignsFoster security culture development initiativesStrong leadership and team coordination abilitiesTactical execution with ability to align security initiatives with business objectivesExceptional ability to develop clear, comprehensive, and effective security policiesStrong analytical, troubleshooting, and problem-solving skillsExcellent communication skills for collaborating with cross-functional teams and managementExperience working as security lead across multiple business unitsAbility to translate complex security concepts for non-technical stakeholdersProactive approach to identifying and addressing security challenges This leadership position offers the opportunity to lead security initiatives across multiple business entities while implementing cutting-edge security solutions and best practices. The role requires a candidate who can provide technical leadership and excel at developing and maintaining the comprehensive policy framework that governs the organization's security posture. Who You Are 6+ years of information security experience with focus on cloud security and security operationsExperience in a security leadership or team lead roleStrong hands-on experience with multi-cloud platforms (AWS and Azure) and their security servicesDemonstrated experience implementing security frameworks and maintaining certifications (ISO27001, PCI DSS, SOC 2)Proven track record in developing, implementing, and managing comprehensive security policiesBackground in security monitoring, incident response, and vulnerability managementExperience with container security and Kubernetes environmentsSecurity policy development and implementationSecurity team leadership and coordinationMulti-cloud security implementation (AWS and Azure)Security monitoring and SIEM implementation (Wazuh, CrowdStrike Falcon)Cloud security tools and WAF configuration (Reblaze, AWS WAF, Azure WAF)Container security (NeuVector, Kubernetes security controls)Vulnerability assessment and penetration testing coordinationIdentity and access management, implementing least privilege principlesSecurity automation and infrastructure as codeISO27001 Implementation experience will be a plusPCI DSS compliance expertise will be a plusSOC 2 compliance expertise will be a plusCloud security certifications (AWS Security, Azure Security) will be a plusSecurity certifications (CISSP, CISM)will be a plus Who we are: FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer. Benefits Medical benefits start on first day of employment36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursementLifestyle & Family benefits Annual Swags/ Festive SwagsOngoing learning & development opportunities ( Professional development program, Toast Master club etc.)

About the Role We are seeking a talented individuals who has recently completed their PhD to join our cutting-edge team. This position is specifically designed for fresh PhD graduates looking to apply their research expertise in a dynamic industry setting. In this role, you'll tackle complex challenges in large language models (LLMs), optical character recognition (OCR), and model scaling. You'll be at the forefront of developing and optimizing AI systems that push the boundaries of what's possible in machine learning. Key Responsibilities Lead research initiatives to improve OCR accuracy across diverse document types and languages Train and fine-tune LLMs using domain-specific data to enhance performance in specialized contexts Develop techniques to scale LLMs efficiently for high-volume production environments Design and implement novel approaches to model optimization and evaluation Collaborate with cross-functional teams to integrate AI solutions into production systems Stay current with the latest research and incorporate state-of-the-art techniques Document methodologies, experiments, and findings for both technical and non-technical audiences Required Qualifications PhD in Computer Science, Machine Learning, AI, or a related field (completed within the last year) Strong understanding of deep learning architectures, particularly transformer-based models Experience with OCR systems and techniques for improving text recognition accuracy Proficiency in Python and deep learning frameworks (PyTorch, TensorFlow, or JAX) Demonstrated ability to implement and adapt research papers into working code Excellent problem-solving skills with a methodical approach to experimentation Strong communication skills to explain complex technical concepts clearly Preferred Qualifications Research focus during PhD in areas relevant to our work (NLP, computer vision, multimodal learning) Familiarity with distributed training systems for large-scale models Experience with model quantization, pruning, and other efficiency techniques Understanding of evaluation methodologies for assessing model performance Knowledge of MLOps practices and tools for model deployment Publications at top-tier ML conferences (NeurIPS, ICML, ACL, CVPR, etc.) What We Offer Ideal transition from academic research to industry application Structured onboarding program designed specifically for recent PhD graduates Opportunity to work on frontier AI models with real-world impact Access to significant computing resources for ambitious research Collaborative environment with other top AI researchers and engineers Flexible work arrangements and competitive compensation Support for continued professional development and conference attendance Clear path for growth into senior technical or leadership roles Who we are: FourKites® is , the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer (edited) Benefits Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursement Lifestyle & Family benefits Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.) Show more Show less

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making. This new team member will work in our Customer Operations team matching the US Central time zone and work cross-functionally with sales, product, operations and engineering. What you'll be doing Data mining using state-of-the-art methods Extending company’s data with third party sources of information when needed Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process Processing, cleansing, and verifying the integrity of data used for analysis Doing ad-hoc analysis and presenting results & insights in a clear manner Creating automated anomaly detection systems and constant tracking of its performance Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins. Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost. Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives. Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth. Who you are Bachelor’s degree in Mathematics, Business, Economics, or other related fields. Preferred Master’s degree in Data Analytics or a related field 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data. Excellent business acumen with ability to translate technical findings into clear business recommendations and understand which metrics actually matter SQL proficiency - Master complex queries, data modeling, and optimization for efficient data extraction and manipulation Python/R expertise - Build analysis pipelines, automate data processes, and create statistical models Data visualization - Create compelling dashboards with tools like Tableau or similar BI tools that drive business decisions Salesforce Analytics expertise - Utilize Salesforce Analytics Cloud (Einstein Analytics) to create actionable dashboards and extract customer insights Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence Solid knowledge of database, data lake, data analytics and visualization tools. Strong written and verbal communication skills. Strong planning, project management and organizational skills. High attention to quality, detail & pivoting to scrappy solutions when needed. Ability to work individually or within a team in a fast paced environment. Who we are: FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer. Benefits Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursement Lifestyle & Family benefits Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.) Show more Show less

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . We are seeking a Security Lead with a strong background in cloud infrastructure security, security operations, and compliance. The ideal candidate will provide technical leadership across multi-cloud environments (AWS and Azure), security frameworks (ISO27001, PCI DSS, SOC 2), and modern security tools while bringing experience in SOC operations, vulnerability management, and security governance. This leadership role requires someone who can build and direct security teams, implement robust security controls, manage security incidents, and ensure compliance with industry standards. The Security Lead must excel at developing, implementing, and maintaining a comprehensive suite of security policies and procedures that align with organizational objectives and regulatory requirements. What you’ll be doing Security Leadership Lead the security team to deliver effective security services across the organization Contribute to security strategy and roadmap aligned with business objectives Provide technical guidance and mentorship to team members Serve as the security subject matter expert for management Drive security maturity improvements based on industry best practices Lead security governance meetings and present security metrics to stakeholders Security Policy Framework Development & Management Lead the development, implementation, and maintenance of the organization's comprehensive security policy framework including: Identity and Access Management & Asset Management Procedures Access Control Policy Acceptable Usage Policy Data Classification and Protection Policies Information Security Management System (ISMS) Manual Cloud Security Policy and Cyber Security Policy Cryptography and Key Management Policy Network Security Procedures Application Security Standards Vulnerability Management Procedures Third Party Security Standards and Policies Software Development Lifecycle Procedures Risk Management Procedures Ensure policies adhere to ISO27001 requirements and maintain the Statement of Applicability Oversee the development and maintenance of Standard Operating Procedures for IT, DevOps, Admin, Product Support, Application, and Information Security teams Lead regular reviews and updates of the Risk Register and security policies Multi-Cloud Security Implementation Lead the implementation and management of security architecture across AWS and Azure environments Design and implement consistent security controls across multi-cloud platforms Oversee WAF solutions to protect web applications from threats Direct configuration and management of cloud security controls across cloud environments Guide implementation of container security measures Oversee cryptographic key management and security automation Implement cloud security best practices for both AWS and Azure Security Operations & Monitoring Lead SOC team to ensure efficient cybersecurity monitoring, incident response, and threat management Oversee implementation and management of SIEM solutions Guide detection strategy and custom rule development Ensure effective incident response and threat management Coordinate security incident management and response Business Continuity & Disaster Recovery Lead the development and maintenance of Business Continuity Plan and Disaster Recovery Plan Coordinate with stakeholders to ensure plans are regularly tested and updated Implement backup policies and procedures to ensure data availability Governance, Risk & Compliance Act as the primary liaison for internal, external, and regulatory audits Lead compliance efforts for ISO27001, PCI DSS, and SOC 2 Coordinate vendor risk management activities Contribute to defining roles and responsibilities for ISMS, IT, and DevOps teams Lead preparation of documentation and evidence for compliance audits Physical & Environmental Security Guide development and implementation of physical and environmental security standards Oversee secure disposal processes Coordinate implementation of clear desk and clear screen procedures Vulnerability Management Lead the organization's vulnerability management program Coordinate vulnerability assessment and penetration testing initiatives Oversee remediation efforts Guide risk assessments and threat modeling Lead patch management implementation Security Awareness & Training Develop security awareness strategy and training programs Coordinate phishing simulation campaigns Foster security culture development initiatives Strong leadership and team coordination abilities Tactical execution with ability to align security initiatives with business objectives Exceptional ability to develop clear, comprehensive, and effective security policies Strong analytical, troubleshooting, and problem-solving skills Excellent communication skills for collaborating with cross-functional teams and management Experience working as security lead across multiple business units Ability to translate complex security concepts for non-technical stakeholders Proactive approach to identifying and addressing security challenges This leadership position offers the opportunity to lead security initiatives across multiple business entities while implementing cutting-edge security solutions and best practices. The role requires a candidate who can provide technical leadership and excel at developing and maintaining the comprehensive policy framework that governs the organization's security posture. Who you are 6+ years of information security experience with focus on cloud security and security operations Experience in a security leadership or team lead role Strong hands-on experience with multi-cloud platforms (AWS and Azure) and their security services Demonstrated experience implementing security frameworks and maintaining certifications (ISO27001, PCI DSS, SOC 2) Proven track record in developing, implementing, and managing comprehensive security policies Background in security monitoring, incident response, and vulnerability management Experience with container security and Kubernetes environments Security policy development and implementation Security team leadership and coordination Multi-cloud security implementation (AWS and Azure) Security monitoring and SIEM implementation (Wazuh, CrowdStrike Falcon) Cloud security tools and WAF configuration (Reblaze, AWS WAF, Azure WAF) Container security (NeuVector, Kubernetes security controls) Vulnerability assessment and penetration testing coordination Identity and access management, implementing least privilege principles Security automation and infrastructure as code ISO27001 Implementation experience will be a plus PCI DSS compliance expertise will be a plus SOC 2 compliance expertise will be a plus Cloud security certifications (AWS Security, Azure Security) will be a plus Security certifications (CISSP, CISM)will be a plus Who we are: FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer. Benefits Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursement Lifestyle & Family benefits Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.) Show more Show less

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Principal Architects at FourKites drive Technology & Best Practices in Engineering, responsible for Scaling, Performance, Availability (99.99%) & Quality of products. They participate in development with teams, creating exemplary modules & systems that demonstrate best practices. They provide strong technology leadership and mentoring through code reviews, design reviews and architecture discussions. Principal Architects define & implement long-term technology vision across products & teams, experimenting with relevant technologies while measuring impact. As primary owners of product architecture, they ensure proper review and implementation, represent FourKites in external forums, and create architectures for existing and new problem spaces in the Supply chain/logistics domain. Who you are: Hands-on experience managing production-grade Kubernetes clusters Experience with at least 2 end-to-end migrations (Cloud, databases, Container Orchestration, API Gateways) Experience managing cloud infrastructure for SaaS companies Deep understanding and experience with Docker and Kubernetes orchestration Experience managing microservices architectures Deep understanding of cloud infrastructure security with responsibility for security and compliance audits Experience handling low latency and high request volume requirements Understanding of open source vs. SaaS observability platforms Security Experience (SOC2, PCI) DR Drills experience Automation capabilities (building workflows to reduce manual tasks using scripts, open source tools, AWS System Manager) Strong understanding of observability with ability to instrument end-to-end Technical Expertise: Bachelor's degree in Computer Science or equivalent practical experience Strong UNIX/Linux systems administration skills Advanced troubleshooting abilities across systems, networks, and application code Programming proficiency in Python or other relevant languages Experience maintaining high-availability systems with stringent uptime requirements Tools Experience: Logging : Graylog with Elastic Search Backend, Signoz Monitoring : Datadog / NewRelic / Chronosphere CI/CD : BitBucket / GitLab / Jenkins / ArgoCD IaaS : Terraform Languages : Python/Flask API Gateway : Kong / Istio / Service Mesh Configuration Management : AWS Systems Manager Serverless : Lambda, Fargate Messaging : Confluent Kafka / Cloudera / HD Insights Databases : Postgres, Cassandra / Atlas MongoDB, RDS What you’ll be doing: Collaborate closely with Development teams to resolve bottlenecks Participate in on-call rotation for production support Debug product issues during outages and conduct root cause analysis Set up CI/CD pipelines for new projects Partner with engineering leadership to establish SLIs, SLOs, SLAs, and Error budgets Provide production support with quick resolution during outages Work with frontend and backend teams to automate repetitive tasks and improve system health Ensure automated setup and updates of all development environments Maintain infrastructure with focus on security and compliance Who we are: FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer. Benefits Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursement Lifestyle & Family benefits Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)

Overview: Are you passionate about building software products on cutting-edge technologies and being a part of the team that develops large-scale distributed systems to solve global supply chain problems? Fourkites is looking for an Software Engineer I who can dream big,innovate, and solve complex real-world problems. The associate must be well-versed in computer science fundamentals, fluent in coding in multiple programming languages, and knowledgeable about database(s).You’ll be spending most of your time developing intuitive software systems. Additionally, you’ll have the opportunity to contribute to the design, test, build, and release of software modules and services along with working on exploratory projects or proof-of-concepts on new ideas and technologies. Responsibilities: An opportunity to work in : Design and develop best-in-class software modules and services. Develop unit test cases and automation test cases. Triage & Resolve software incidents & bugs Create design, UML, and workflow diagrams. Work with other cross-functional teams on testing and requirement definition. Participate in technical discussions and problem solving. Solve key Business problems using GenAI tools and technologies. Preferred Qualifications: Self-motivated individual who can work with little supervision. Strong problem-solving and analytical skills Strong understanding of data structures and algorithms Strong written and verbal communication skills Knowledge of revision control systems (CVS, SVN, Mercurial, or Git) An Understanding of Design Patterns and Architectural Patterns Hands on experience with GenAI tools and technologies Good knowledge of more than one programming language-C/C++, Java, Python, Ruby,Go, or Java Script Exposure/knowledge of queries using SQL or NoSQL databases Knowledge of cloud computing platforms such as AWS, Azure, and GCP Experience presenting or publishing technical papers at conferences or universities is aplus. Eligible Criteria 70% and above, with no arrears. B.E/B.Tech (CS, IT), and they should have good programming/ coding skills. (highly skilled in coding) Who we are: FourKites® is , the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer (edited) Benefits Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursement Lifestyle & Family benefits Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)

FourKites is the #1 supply chain visibility platform, extending visibility beyond transportation into yards, warehouses, stores and more. We help the world's largest companies reduce operating costs, improve on-time performance, and strengthen customer relationships. Trusted by over 1,200 of the world’s most recognized brands, FourKites is revolutionizing supply chain management. FourKites is seeking an experienced and highly motivated Senior Product Manager to join our dynamic team and focus specifically on our Order and Inventory Visibility solutions . In this critical role, you will be instrumental in shaping the future of real-time visibility across the entire supply chain ecosystem, from order inception to final delivery and inventory optimization. You will work closely with our existing customers and new prospects to understand evolving needs in order tracking, inventory management, and real-time supply chain orchestration. You'll drive enhancements to our current offerings and spearhead the development and launch of innovative new features, product SKUs, and AI-powered capabilities that leverage the latest in artificial intelligence technologies. This position requires a deep understanding of the supply chain domain, particularly from a shipper's perspective, with strong expertise in order management systems, inventory optimization, and warehouse management. You will need a hands-on, technical approach to problem-solving, a keen eye for detail, and a strong familiarity with AI product development tools and methodologies. As this role primarily serves our US customer base, some overlapping availability within US time zones is required. What you’ll be doing: Product Strategy & AI Innovation Define and articulate the product vision, strategy, and roadmap for Order and Inventory Visibility solutions, incorporating AI-driven predictive analytics and intelligent automation Identify opportunities to leverage machine learning, predictive modeling, and AI technologies to enhance order visibility, inventory optimization, and demand forecasting capabilities Drive innovation in real-time inventory tracking, demand sensing, and automated replenishment using cutting-edge AI algorithms Customer Engagement & Market Intelligence Actively engage with existing customers to gather feedback on order visibility pain points, inventory management challenges, and emerging needs in supply chain orchestration Conduct deep-dive customer interviews to understand complex multi-echelon inventory requirements and order fulfillment workflows Partner with customer success teams to identify expansion opportunities within existing accounts through enhanced visibility solutions New Product SKU Development & Launch Lead the end-to-end development and launch of new AI-powered product SKUs, including: Predictive Order Twin solution Intelligent Inventory visibility and recommendations Advanced Analytics Suite with AI-powered insights and recommendations Develop comprehensive go-to-market strategies, competitive positioning, pricing models, and internal enablement programs for new SKU launches Create detailed product documentation, training materials, and sales enablement content for new AI-enhanced offerings Cross-Functional Collaboration & Execution Partner with engineering, data science, design, sales, marketing, and customer success teams to ensure successful product delivery and adoption Collaborate with solution architects to design scalable, AI-enabled integrations with customer ERP, WMS, and OMS systems Work with marketing teams to develop thought leadership content showcasing AI innovations in supply chain visibility Product Management Excellence Utilize advanced product management tools (Jira, Confluence, ProductBoard, Mixpanel) to manage complex backlogs and track AI development initiatives Manage product backlogs with clear prioritization frameworks that balance customer needs, technical feasibility, and AI capabilities Create detailed user stories, acceptance criteria, and technical specifications for AI-enhanced features Who you are: Required: 8+ years of product management experience with a strong focus on B2B SaaS products, preferably in supply chain, logistics, or AI/ML domains Proven domain expertise in supply chain and logistics, specifically in order management, inventory optimization, and warehouse operations AI/ML Product Experience: Demonstrated experience developing and launching AI-powered products, with understanding of machine learning model development, deployment, and monitoring Technical Acumen: Ability to work hands-on with engineering and data science teams, understand AI/ML technical concepts, and engage in technical discussions about model architecture and data requirements Agile & AI Development: Strong understanding of agile development methodologies with experience in AI/ML product development lifecycles Excellent Communication: Outstanding communication, presentation, and interpersonal skills with the ability to explain complex AI concepts to diverse technical and business audiences Geographic Availability: Based in India with availability to collaborate effectively within the morning US time zones and work with global teams Preferred: Enterprise Systems Experience: Hands-on experience with planning systems (ERP, APS, S&OP), order management systems (OMS), warehouse management systems (WMS), and order orchestration platforms Shipper Experience: Prior experience working directly for a shipper (manufacturer, retailer, distributor) in logistics, transportation, supply chain, or inventory management roles AI/ML Technical Background: Understanding of machine learning algorithms, predictive analytics, computer vision, or natural language processing applications Advanced Analytics: Experience with advanced analytics tools, data visualization platforms, and statistical modeling Integration Expertise: Knowledge of ERP, WMS, OMS, and TMS system integrations and API management Education: Bachelor's or Master's degree in Business, Supply Chain Management, Engineering, Computer Science, Data Science, or related field Why Join FourKites? At FourKites, you'll be part of a fast-paced, innovative company that is transforming the global supply chain through cutting-edge AI and machine learning technologies. We offer: Innovation Leadership: Opportunity to pioneer AI-powered supply chain solutions that impact millions of shipments and inventory decisions globally Technical Excellence: Work with world-class engineering, data science, and AI teams using the latest technologies Market Impact: Shape the future of supply chain visibility in a rapidly growing market with massive customer adoption Professional Growth: Continuous learning opportunities in AI/ML, supply chain technology, and product management best practices Global Reach: Collaborate with diverse teams across multiple time zones serving Fortune 500 customers worldwide Join us in building the future of AI-powered supply chain visibility and inventory optimization! Who we are: FourKites® is , the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer (edited) FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. Benefits Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursement Lifestyle & Family benefits Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . As a Senior Staff Backend Engineer Engineer, you will get an opportunity to work on features end to end (backend & frontend) using the latest technologies such as Java, GoLang, React, Redis, PostgreSQL,etc. You will develop products that can change the logistics landscape and will be used by some of the biggest corporations in the world. You will develop integrations with our strategic partners to help expand our ecosystem. You will work closely with our US team and customers to develop features that help shape the logistics and supply chain industry. What you’ll be doing: Develop, test and maintain Java backend applications Write clean, efficient, and well-documented code Design and implement data models and database schemas Collaborate with the frontend team to integrate the backend with the user interface Perform code reviews and ensure code quality standards are met Troubleshoot and debug applications Work with the DevOps team to deploy and manage applications in production Continuously learn and stay up-to-date with new technologies and industry trends About the team: Our product and engineering teams are dedicated to providing the industry’s best-in-class end to end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it! Who you are: Proven experience as a Java Backend Developer or similar role Strong understanding of Java, Spring Framework, and object-oriented programming principles Experience with databases such as MySQL, PostgreSQL, or MongoDB Familiarity with front-end technologies such as HTML, CSS, and JavaScript Good knowledge of RESTful APIs and microservices architecture Excellent problem-solving and analytical skills Ability to work independently and in a team environment Strong knowledge of Git (branches, submodules, rebasing) and other Agile tools such as JIRA & Confluence. Agile SDLC experience Experience in Amazon Web Services or other cloud services is a plus. Excellent oral and written communication skills Who we are: FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains. FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. Benefits Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days Home Office setups and Technology reimbursement Lifestyle & Family benefits Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)