About the Role: We are hiring for a candidate with experience in C language should have a solid understanding of programming concepts, system-level programming, and application development. Candidates must be analytical, possess an aptitude for learning and exploring/implementing libs, and be able to communicate clearly and effectively. You’ll be Responsible for? Develop, test, and maintain software applications, libraries and modules using the C programming language. Write efficient, maintainable, and scalable code. Optimize existing C code for performance and memory management. Use debugging tools like GDB, Valgrind, or others to troubleshoot, identify, and resolve software bugs and performance issues. Perform memory leak detection and other performance optimizations. Participate in designing efficient, modular, and reusable C-based solutions. Write unit tests and integration tests for C-based applications. Conduct code reviews and ensure adherence to best practices and coding standards. Participate in continuous integration (CI) processes and code testing cycles. Work closely with internal, cross-functional teams (including IT/System, QA, and product teams) to deliver software solutions. Document code, design decisions, and implementation details for maintenance and future development. Maintain existing codebase by fixing bugs, implementing updates, and improving performance. Perform regular code refactoring to improve code quality. Maintain codebase repo versioning. You’d have? 4+ years of experience in C, C++ language programming & development. Graduate Engineer in IT / CS. Any C certification shall be preferred. Deep knowledge of C syntax, memory management, data structures, algorithms, GCC. Experience with pointers, dynamic memory allocation, file handling, regex, sftp, etc in C. Experience in using system / static / dynamic libraries linking & implementing in C. Good understanding of operating system internals, such as processes, threads, scheduling, and memory management. Experience with multi-threading and synchronization mechanisms in C. Strong debugging skills using tools like GDB, and experience with profiling tools to analyse performance bottlenecks. Proficient in using Git, SVN, or other version control systems. Ability to break down complex problems into smaller tasks and implement optimal solutions. Strong communication and interpersonal skills to collaborate with team members and stakeholders. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

Job description Role Overview : The Application Security Senior Engineer will play a crucial role in safeguarding our applications and digital assets against security threats. With a primary focus on Vulnerability Assessment and Penetration Testing (VAPT), the role involves identifying, assessing, and mitigating security vulnerabilities across our application portfolio. This position requires a proactive mindset, strong technical skills, and the ability to collaborate effectively with cross-functional teams and support the security projects. Key Responsibilities : 1. Vulnerability Assessment and Penetration Testing (VAPT): - Conduct comprehensive security assessments of applications using industry-standard tools and techniques. - Perform manual testing and automated scans to identify vulnerabilities such as OWASP Top 10, SQL injection, XSS, CSRF, etc. - Analyze and interpret assessment findings, providing clear and actionable recommendations to development teams. - Support the security gating process with timely security assessment and reporting. - Provide guidance and assistance on secure software development life cycle. - Track identified vulnerabilities through to resolution, collaborating closely with development teams to ensure timely mitigation. - Provide detailed vulnerability reports and metrics to stakeholders, including risk assessments and remediation progress. 2. Support for Security Projects: - Actively participate in security projects and initiatives, providing expertise and guidance on application security best practices. - Perform Security Architecture review for existing and new security projects and guide on security best practices. - Collaborate with architects and developers to integrate security into the SDLC (Secure Development Life Cycle) and CI/CD pipelines. 3. Incident Response and Support: - Assist in incident response activities related to application security incidents. - Contribute to root cause analysis and lessons learned sessions to improve incident handling and prevention strategies. 4. Security Awareness and Training: - Develop and deliver training sessions on secure coding practices and application security awareness. - Promote a culture of security within the organization, advocating for continuous improvement and adherence to security policies. Requirements: Bachelors degree in Computer Science/Information Technology, or a related field. Minimum of 5 years of experience in application security, with a focus on VAPT and secure development practices. Proven experience with security assessment tools such as Burp Suite, Qualys, Nessus, etc. Strong understanding of web application architecture, including front-end, back-end, and APIs. Solid knowledge of OWASP guidelines and best practices for secure coding. Certifications such as CISSP, CEH, OSCP, or similar are preferred. Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills, with attention to detail. Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

We are looking for a Senior QA Engineer to work with Web-based and API applications. Responsible for implementation of automation testing and designing automated tests to validate their performance. Writing Test Documentation, Executing Manual and Automation Scripts, conducting regular meetups, analyze test results to predict user behaviors, identifying bugs and suggest solutions to minimize problems, work closely with product and development to ensure timely delivery of the project. What you'll be responsible for? ‍Design, code, test and manage various applications Implementation of automation testing Writing Test Documentation Executing Manual and Automation Scripts Conducting regular meetups Analyze test results to predict user behaviors Identify bugs and suggest solutions to minimize problems Work closely with product and development other stakeholders across the globe. Qualification and other skills ‍10+ years of experience in QA (Test Case Design, Test case Execution and Status Reports) At least 3 yrs of experience in API/UI automation. At least 1+ Yrs of experience in performance testing. Bachelor's degree in Computer Science or equivalent What you'd have? Good Knowledge in Python OR Java programming Exposure to JMeter tool Database Testing experience, min 1 year Kubernetes Knowledge (Not mandatory) Exposure to any one IDE will be a plus. Strong analytical and problem-solving skills. Good oral and written communication skills Good knowledge of Linux and Microsoft Windows Jira exposure Passionate for Learning and Working Code Management Tool like Github, SVN, CVS etc. CI/CD Pipeline work exposure Azure ADO exposure. Telecom Experience (Communication Platform, SMS, Email and Voice, etc) ‍ Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. Show more Show less

You’ll be Responsible for? Design, implement, and maintain network architectures, including LAN, WAN, MPLS, VPN, SD-WAN, and cloud networks. Configure and optimize network services, including BGP, OSPF, EIGRP, VRRP, HSRP, and QoS. Deploy and manage security solutions such as NGFWs (Next-Generation Firewalls), IDS/IPS, SSL/TLS inspection, and NAC (Network Access Control). Configure and troubleshoot enterprise-grade network devices such as Cisco Nexus, Cisco ASA, Palo Alto, Fortinet, and F5 load balancers. Implement advanced network security measures, including Zero Trust architecture, Micro segmentation, and SIEM integration. Collaborate with DevOps and Cloud teams to design and deploy cloud-based networking solutions in Azure. Conduct network capacity planning and traffic analysis using tools like Wireshark, SolarWinds, PRTG, and NetFlow analyzers. Develop and maintain network automation scripts using Python, Ansible, or Terraform. Provide technical leadership in incident response, root cause analysis, and disaster recovery planning. Ensure compliance with industry standards such as ISO 27001, NIST, and PCI-DSS. Maintain detailed network documentation, including topology diagrams, configuration standards, and operational procedures. Lead and mentor junior network engineers and provide training on emerging network technologies. You’d have? Bachelor’s degree in computer science, Information Technology, or a related field. 8 to 10 years of hands-on experience in network architecture, administration, and security. Strong knowledge of enterprise networking protocols such as TCP/IP, BGP, OSPF, MPLS, VXLAN, and LISP. Expertise in network security tools such as Cisco ISE, Palo Alto Panorama, Forti Manager, and SIEM solutions. Experience with cloud-native networking technologies including VPC Peering, Transit Gateway, AWS Direct Connect, and Azure ExpressRoute. Proficiency in network automation and scripting using Python, Bash, Ansible, and Terraform. Familiarity with SDN technologies, including Cisco ACI, VMware NSX, and OpenFlow. Hands-on experience with wireless networking solutions, including Cisco Meraki, Aruba, and RADIUS authentication. Strong troubleshooting and analytical skills for diagnosing complex network issues. Excellent communication, documentation, and presentation skills. Industry certifications such as CCNP, CCIE, JNCIP, JNCIE, PCNSE, or equivalent are highly desirable. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

You’ll be Responsible for? Implement, manage, and maintain Tanla’s Unix-based enterprise infrastructure supporting critical business systems. Implement, manage, and maintain storage solutions (i.e. SAN & NAS) for Linux, VMware, Nutanix, and Proxmox VE environments. Identify and investigate complex system malfunctions: isolate causes of errors due to servers, desktops/laptops, storage, network, cabling, etc.; work with vendors to resolve hardware and software issues. Monitor usage, capacity, and performance of systems; liaise with users and vendors to address problems and changes in requirements. Maintain system documentation including licensing, hardware and software inventory, security data, user manuals, Visio-style layouts, etc. Manage servers using remote console solutions such as KVM, iLO, and iDRAC, and handle firmware updates and patch management to ensure optimal system performance Implement MBSS and security best practices and perform regular security audits Design and implement new hardware infrastructure, including planning, installation, and configuration of hardware and software Plan and implement upgrades to IT systems; install and configure hardware and software. Ensure systems are properly backed up and monitored; define and implement backup procedures for disaster recovery purposes. Provide technical guidance and direction to less experienced staff. Manage Ticketing queue and issue resolution. You’d have? Bachelor of Science in IT or Computer Science or equivalent experience with a minimum of 8 years of experience in Linux administration Eight (8) plus years of related experience with administration of Unix Systems Administration, three (3) years of VMware and/or Nutanix, and three (3) years scripting experience emphasizing configuration management. Additional Experience (preferred) Seven (7) plus years administering Linux/Solaris systems in a mission-critical environment Three (3) plus years scripting (shell and/or interpreted) Seven (7) plus years Red Hat Linux Administration Five (5) plus years of cloud tenant administration (AWS, GCP, or Azure) Five (5) plus years managing VMware ESX/ESXi or vSphere environments Three (3) plus years with configuration management tools – Ansible preferred NAS/SAN storage experience a plus (HPE and DELL, NetApp preferred) Commvault/Veeam/NetBackup experience a plus Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

What you''ll be Responsible for? Define and Own Product/Platform vision -> Strategy -> Roadmap Own P&L responsibilities of the platform/products built out of Garage Build & manage high performing team by creating frameworks and processes Drive end to end product roadmap - Planning, execution & impact assessment Collaboration with Garage owners, Customer Success, GTM, Support & Service What You'd have? • B.E / B.Tech + MBA from Premier inst. 6+ years of PM experience typically in B2B or platform products 3+ years of managing high performance team of PMs, UX/Analyst teams Previous experience of building 0-1 products and scaling them Strong product sense and ability to validate hypothesis with data & experimentation. Excellent verbal & communication skills through all levels of org Why Join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

Role: Executive Assistant / Business Manager Location : Hyderabad What you’ll be Responsible for? Maintain and plan the CXO calendar to ensure effective use of his time Work closely with senior leadership to provide seamless support to the group Creating detailed travel itineraries and coordinate with in-house and external travel agents to manage domestic and international travel Ensure validity of all travel and personal identification documents of CXO Organize and assist CXO office with logistics for all stakeholder meetings either within the office or at outside venues Coordination with CXO personal staff for his daily requirements such as travel, food and other miscellaneous Represent the office effectively with external stakeholder and EAs of other organization Guest experiences management for all CXO personal and official guests to the office premises Coordinating with admin team for ordering all necessary inventory for the CXO and senior leadership Coordinate with IT department for office equipment for the CXO and his meetings Maintain and setup all conference rooms to ensure readiness for CXO and senior leadership meetings Ensure only authorised personnel or guests are on the CXO and senior leadership bay area Receive and distribute incoming shipments, mail as well as process outgoing mail, packages Manage and respond to day to day building service requests and addresses with on-site building management What we look in for you ? 5 + yrs of experience working with CXO in a software or technology organizations Excellent verbal, written and interpersonal communication skills Ability to work independently without detailed instructions Demonstrated capability in working in a highly dynamic environment Ability to respond with appropriate urgency to situations and requests Ability to handle confidential information and demonstrate highest levels of integrity, discretion, and judgement Attention to detail with strong problem solving and troubleshooting skill Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

Role Overview: We are looking for a Sales Lead to drive adoption and revenue growth for our Rich Communication Services (RCS) Messaging Platform . In this role, you’ll be working with telecom operators, enterprise clients, and key partners to showcase how RCS can enhance business messaging. This is an individual contributor role, ideal for someone with a strong sales background, deep knowledge of telecom and messaging platforms, and a consultative approach to selling. You’ll be Responsible for? Develop and execute sales strategies to increase telco adoption of our RCS platform. Build strong relationships with key decision-makers, including telecom leaders and enterprise brands. Identify and close high-value opportunities that drive significant revenue growth. Explain the benefits of RCS over traditional SMS and other messaging solutions. Deliver product demonstrations highlighting rich media, chatbots, AI, and analytics capabilities. Develop compelling business cases and ROI analyses for clients. Collaborate with internal teams for seamless client onboarding. Stay updated on industry trends, competitive landscape, and new technologies in business messaging. Maintain accurate sales forecasts and drive predictable revenue growth. What We’re Looking For: 12+ years of experience in enterprise sales within telecommunications, CPaaS, or related fields. Proven success in selling technical solutions to telecom operators and enterprise clients. Understanding of messaging platforms, APIs, and integrations. Strong relationship-building skills with C-level executives and stakeholders. Ability to navigate complex sales cycles and create persuasive business cases. Excellent presentation, negotiation, and communication skills. Bachelor’s degree in business , Telecommunications, or a related field ( MBA preferred ). Competencies: Consultative selling approach with ability to translate technical capabilities into business value Strategic account planning and relationship building at executive level Deep understanding of telecom operator business models and enterprise messaging needs Ability to navigate complex organizational structures and multi-stakeholder sales cycles Financial acumen to develop persuasive business cases and ROI analyses Perks & Benefits: Competitive base salary plus performance-based commission structure Comprehensive benefits package Opportunity to shape the future of business messaging with cutting-edge technology Professional development and industry certifications Collaborative and innovative work environment. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

Job Scope: Responsible for design and implementation of automation framework, evaluation of Test Suites and Test plan or Test Strategy documents creation. You will be responsible for? Design and develop test scripts based TDD or BDD framework for test infrastructure and provide automation expertise Experience in PyTest and Robot framework with automation ability to make turnaround time faster Responsible for deployment and post deployment testing for the predictable delivery of quality releases Research, recommend and implement tools as needed with the goal of increasing automation Proactively diagnose issues and highlight the team and participate in generating, proposing and implementing innovative solutions to resolve them Be meticulous about documentation and maintain a robust log of all test cases and results Ensure that all tests are executed and give regular feedback to the team on quality status Execute, investigate and report on the success of automated and manual tests as part of an agile development life cycle Contribute to the development and maintenance of the API, Web UI and DB Automation framework to meet business needs with respect to functionality, performance, scalability, security and reliability What you’d have? Graduate (B.E/B. Tech/MCA) 4 -10 Years of Experience in Test automation using Python language, PyTest and Robot framework Expertise in Data Driven Test framework or Test-Driven Development framework or Behaviour Driven Development Experience in Testing Web based application, platform-based applications. Extensive experience designing manual and automated tests Advanced knowledge of test automation concepts, practices, and tools Experience in Finance or telecom domain is added advantage. Expertise of Software Development Process, QA methodologies & audit practices is essential Excellent Verbal and Written Communication skills. Whyjoin us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment : Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees Show more Show less

About the Role: We are looking for a Lead to work on our Backend applications, APIs, and infrastructure. Responsibilities will include implementing features and optimizing backend and web processes. You will work with other backend developers to maintain published and unpublished web Apps/APIs. What You'll be responsible for ? Understand requirements, plan and deliver the projects on time. Writing reusable, testable, and efficient code Develop new features and maintain existing features Integrate user-facing elements into applications Optimize backend services for scalability Test and debug programs Mentor & Lead the Team What You'd have ? 7-10 years' of experience in web development and software design Good understanding of various backend components and microservice architecture Knowledge of the Go programming language, paradigms, constructions, and idiom Understanding of popular Go routines and channel patterns Extensive knowledge of Go frameworks and tools is a plus Strong understanding of data structures and algorithms Strong understanding of security aspects of web development. Proficient understanding of Git and version control Familiarity with docker and Kubernetes would be a plus Contribution to opensource projects would be a plus Knowledge on Vuejs is added advantage. Familiar with project managed tools like JIRA. Good problem solving skills Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

About the Role: We are looking for a JavaScript Developer to work on our frontend console and internal dashboards. Responsibilities will include using a VueJS framework to write reusable components throughout the platform. You will work with back-end web developers to build all client side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions. What you''ll be Responsible for? Develop new user-facing features Build reusable code and libraries for future use Optimize applications for scalability Assure that all user input is validated before submitting to back-end services Use CSS frameworks which can be used throughout the customer portal and internal dashboards Build products for our customers on top of our APIs What You'd have? Should have 7- 10 yrs of experience working for UI dev. Strong understanding of JavaScript, its quirks, and workarounds Good Understanding of web markup, including HTML5 and CSS3 Strong expertise in VueJS having released production quality projects before. Good knack of understanding of asynchronous request handling, partial page updates, and AJAX Proficient understanding of cross-browser compatibility issues and ways to work around such issues Proficient understanding of Git Good understanding of browser rendering behavior and performance. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal-opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. https://www.tanla.com Show more Show less

Position Overview We are seeking an experienced Partner Success Manager to drive growth and success within our Partner RCS ecosystem. This role focuses on managing strategic partnerships with mobile carriers, messaging service providers, and enterprise clients to accelerate RCS Business Messaging adoption and maximize partner value realization. Key Responsibilities: Strategic Partner Management Own end-to-end relationship management for high-value RCS partners including tier-1 carriers, & CPaaS providers. Develop and execute strategic success plans aligned with partner business objectives and RCS capabilities Conduct quarterly business reviews, identifying growth opportunities and addressing challenges Serve as POC for critical partner issues and ensure rapid resolution Instill and drive learning and development with respect to product features, market trends (India and International), Drive enterprise adoption vis Solution demos and feature adoption Drive partner success with internal and external impact markers for success partner NPS, Lighthouse case studies etc Build trusted advisor relationships with key stakeholder and decision-makers RCS Implementation & Technical Enablement Guide partners through complex RCS Business Messaging integrations and deployments Provide expert consultation on RCS protocol implementation, carrier interoperability, and message optimization Collaborate with partner technical teams on API integration, webhook configuration, and testing procedures Support partners in achieving RCS certification requirements and industry compliance standards Troubleshoot technical issues and coordinate with engineering teams for resolution Business Growth & Expansion Identify upsell and cross-sell opportunities within existing partner accounts Drive adoption of advanced RCS features including rich cards, suggested replies, and verified sender profiles Support new use case development and pilot program launches Analyze partner usage patterns and recommend optimization strategies Facilitate partner-to-partner collaboration and ecosystem development Product & Market Intelligence Gather and synthesize partner feedback on RCS platform capabilities and roadmap priorities Conduct market analysis on RCS adoption trends, competitive landscape, and emerging opportunities Collaborate with product management to influence feature development and prioritization Represent partner voice in internal strategy discussions and planning sessions Create and maintain competitive intelligence reports and partner insights Performance Management & Analytics Monitor key partner health metrics including message volumes, engagement rates, and revenue growth Develop and maintain partner scorecards and success dashboards Conduct regular performance analysis and identify improvement opportunities Implement data-driven retention strategies for at-risk partnerships Report on partner success metrics to executive leadership Required Qualifications Professional Experience 10+ years in partner success, strategic account management, or business development roles 4+ years’ experience in telecommunications, messaging platforms, or mobile technology sector Proven track record managing complex B2B partnerships with revenue responsibility Experience with API-based integrations and developer ecosystem management Background in customer success methodologies and partner lifecycle management Technical Expertise Deep understanding of messaging technologies (SMS, MMS, RCS, OTT messaging) Knowledge of mobile carrier infrastructure, interconnection agreements, and industry standards Familiarity with RESTful APIs, JSON/XML protocols, and integration platforms Familiarity with cloud messaging services and CPaaS platforms Understanding of mobile app ecosystems and push notification technologies Business & Communication Skills Exceptional communication skills with ability to present to technical and executive audiences Strong analytical capabilities with experience in data analysis and performance metrics Project management expertise with complex, multi-stakeholder initiatives Consultative selling approach with solution-oriented mindset Cross-functional collaboration skills across engineering, product, and sales teams Preferred Qualifications Experience with RCS Business Messaging implementations or similar rich messaging platforms Background and professional experience with major mobile carriers or messaging aggregators Knowledge of conversational commerce, chatbots, and customer engagement platforms Familiarity with Google Business Messages, Apple Business Chat, or WhatsApp Business Technical degree in Computer Science, Telecommunications, or Engineering MBA or advanced degree in Business Administration from Tier I insitute Travel Requirements This role requires approximately 50% travel for partner meetings, Enterprise meetings, and strategic planning sessions. Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

Job Description - Role Overview The Senior Business Analyst for RCS will act as a strategic liaison between business stakeholders and technical teams, driving the analysis, design, and optimization of RCSrelated products and processes. This role is pivotal in shaping business strategy, ensuring alignment between business objectives and technology solutions, and supporting the successful delivery of RCS initiatives within the telecom domain. Key Responsibilities Business Process Analysis & Optimization Analyze and document existing RCS business processes, systems, and operations to identify improvement opportunities, cost reductions, and new revenue streams. Develop business models, process flows, and use cases for current and future states, facilitating clear communication between technical and non-technical teams. Lead process design and optimization eJorts, ensuring operational eJiciency and scalability. Stakeholder Management and ability to manifest data driven insights Collaborate with cross-functional teams, including product managers, engineers, project managers, and Biz Ops to business analytics to unlock potential growth opportunities Manage stakeholder expectations, balancing business needs with technical capabilities, and act as a liaison between business and IT teams. Facilitate workshops and meetings to help stakeholders identify problems, understand needs, and guide decision-making. Requirements Gathering & Documentation Elicit, analyze, and clearly document business and system requirements for RCS projects. Translate complex business needs into data driven actionable solutions and functional specifications. Prepare comprehensive business analysis documentation, including business requirements, use cases, user stories, and UAT plans. Data Analysis & Insights Perform comprehensive data analysis to identify patterns, trends, and actionable insights for RCS decision-making. Define and track key performance indicators (KPIs) to measure the success of implemented solutions. Testing & Implementation Support for new product features on the platform Lead or participate in user acceptance testing (UAT) to validate the functionality and usability of new or enhanced RCS systems and processes. Collaborate closely with developers and testers to ensure requirements are accurately implemented and quality standards are met. Strategic Planning & Solution Design Assess the feasibility and impact of proposed RCS solutions, considering technical, operational, and financial aspects, and present recommendations to senior management. Support business case development and proposal preparation for new RCS initiatives. Leadership & Mentoring Lead and mentor junior analysts, providing guidance, training, and knowledge sharing to ensure team eJectiveness. Drive a culture of continuous improvement and innovation within the analysis team. Required Skills & Qualifications Bachelor’s in technology/engineering degree from Tier I institute in Computer Science, Electronics and communications 7+ years of experience in business analysis, with at least 2 years in telecom or RCS related projects preferred. Strong understanding of RCS technology, telecom business models, and digital communication trends is preferred Proficiency in data analysis tools, business & business process modeling, and documentation standards. Excellent presentation, communication, stakeholder management, and leadership skills. Ability to manage multiple projects simultaneously and adapt to evolving business needs. Familiarity with regulatory and compliance requirements in the telecom industry is an added advantage Show more Show less

Job Scope: Responsible for creating, monitoring and maintaining various databases - MySQL, Postgres, Oracle, ClickHouse including NoSQL databases like Cassandra, Mongo DB, Scylla DB etc. Automating routine Database Administration, monitoring and alerting activities using shell scripting, python, Perl etc. Providing DB design solutions, hands-on expert using SQL and other DB related tools. Providing solutions for Database High Availability (HA), Data Security, Governance, compliance measures etc. You’ll be Responsible for? Ensure optimal health, integrity, availability, performance, and security of all databases. Develop and maintain data categorization and security standards. Evaluate and recommend new database technologies and management tools; optimize existing and future technology investments to maximize returns. Provide day-to-day support to internal IT support groups, external partners, and customers as required. Manage outsourced database administration services to perform basic monitoring and administrative-level tasks as directed. Participate in change and problem management activities, root cause analysis, and development of knowledge articles to support the organization’s program. Support application testing and production operations. Serve as database administration. Document, monitor, test, and adjust backup and recovery procedures to ensure important data is available in a disaster scenario. Serve as On-Call database administrator on a rotating basis. Develop, Implement, and Maintain MySQL, PostgreSQL, Mongo, ClickHouse, Cassandra, Scylla DB and Oracle Instances including automated scripts for monitoring and maintenance of individual databases. Diligently teaming with the infrastructure, network, database, application, and business intelligence teams to guarantee high data quality and availability. Collaborating with various teams to install Database software updates, patches, version upgrades when required. Performance tuning of Databases, SQL Query tuning, optimizing database designs. Knowledge of schedulers - Cron, or any other new generation schedulers like Apache Airflow Provide subject matter expertise to internal and external project teams, applications developers, and others as needed. Support application testing and production operations. Responsible for implementation and ongoing administration of Data Pipelines What you’d have? B.E./B.Tech/MCA from a premier institute 5-9 years of experience in managing enterprise databases Knowledge and Skills Expert on any three of the databases (covering minimum 1 from SQL and NoSQL database family each) - Oracle, MySQL, PostgreSQL, ClickHouse DB & NoSQL like Mongo DB, Cassandra, Scylla DB, Redis, Aerospike etc. Installing MySQL, PostgreSQL, ClickHouse DB , Oracle , Cassandra, Scylla DB & Mongo DB. Backup and Recovering Oracle, MySQL, Mongo DB, ClickHouse DB Cassandra, Scylla DB and PostgreSQL databases. User level Access: Risks & Threats. Synchronous and Asynchronous replication, converged systems, partitioning, and storage-as-a-service (cloud technologies) Linux operating systems (RHEL, Ubuntu, CentOS), including shell scripting. Windows Server operating system Industry-leading database monitoring tools and platforms Data integration techniques, platforms, and tools Modern database backup technologies and strategies Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

Job Role ‍ Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. ‍ What you'll be responsible for? ‍ Design and development of security policies, standards, and procedures in accordance with organization goals. Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime. Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process science. ‍ Qualification and other skills ‍ Experience of 5- 8 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills ‍ What you'd have? ‍ Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analysing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking. ‍ Why join us? ‍ Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. ‍ We champion diversity and are committed to creating an inclusive environment for all employees ‍ https://www.tanla.com ‍ Show more Show less

Job Overview: The person will be responsible for expanding and optimizing our data and data pipeline architecture. The ideal candidate is an experienced data pipeline builder who enjoys optimizing data systems and building them from the ground up. You’ll be Responsible for ? Create and maintain optimal data pipeline architecture, assemble large, complex data sets that meet functional / non-functional business requirements. Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Cloud technologies. Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics. Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader. Work with data and analytics experts to strive for greater functionality in our data systems. You’d have? We are looking for a candidate with 3+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: Experience with data pipeline and workflow management tools: Apache Airflow, NiFi, Talend etc. • Experience with relational SQL and NoSQL databases, including Clickhouse, Postgres and MySQL. Experience with stream-processing systems: Storm, Spark-Streaming, Kafka etc. Experience with object-oriented/object function scripting languages: Python, Scala, etc. Experience building and optimizing data pipelines, architectures and data sets. Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. Working knowledge of message queuing, stream processing, and highly scalable data stores Why Join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

About the Role: We are seeking a passionate and proactive Learning & Development Manager [IC Role] who will play a key role in designing, curating, and delivering impactful learning experiences across the organization. This individual will be responsible for identifying training needs, curating content, working with internal stakeholders and external partners (including tech providers), and building a dynamic training calendar that supports business goals and employee growth. Key Responsibilities: Training Needs Analysis (TNA): Conduct comprehensive TNA in collaboration with business leaders, managers, and HRBPs. Utilize performance data, engagement surveys, and skill assessments to identify gaps. Learning Content Curation & Design: Curate high-quality learning content tailored to business needs across technical, functional, and behavioral domains. Collaborate with subject matter experts and leverage existing platforms (e.g., Coursera) for content. Training Calendar Management: Design and manage an annual training calendar aligned with business priorities and development plans. Ensure timely delivery of programs, tracking attendance, feedback, and effectiveness. Partner Management: Identify, evaluate, and manage external learning partners and technology vendors for delivering impactful training solutions. Negotiate contracts, manage SLAs, and ensure ROI from partner engagements. Program Implementation & Evaluation: Roll out leadership development, onboarding, and functional training programs. Measure effectiveness and impact of training initiatives. Learning Culture & Communication: Promote a culture of continuous learning and growth mindset. Create internal campaigns, newsletters, and recognition mechanisms to drive learning engagement. Required Qualifications & Skills: Bachelor’s/Master’s degree 7–15 years of experience in L&D roles with exposure to both instructional design and program management Experience working with external vendors and content providers [Technology] Excellent stakeholder management, project management, and communication skills Show more Show less

You'll be Responsible for: Design, develop and implement cutting-edge AI/ML solutions, including Large Language Models (LLMs) and Generative AI applications. Lead projects end-to-end while mentoring team members in AI-ML, including traditional ML and emerging AI technologies Drive innovation in AI agent development and orchestration for automated decision-making systems Establish best practices for responsible AI development and deployment What you'd have: AI-ML Engineer or Data Scientist with 4 - 10 years of relevant experience Strong expertise in modern AI frameworks and tools: ML/DL frameworks (TensorFlow, PyTorch, Keras, Sklearn) LLM frameworks (LangChain, LlamaIndex, CrewAI, AutoGen) Vector databases (Pinecone, Weaviate, ChromaDB) Good To Have Hands-on experience with: Generative AI and foundation models Prompt engineering and LLM fine-tuning AI agent development and orchestration RAG (Retrieval-Augmented Generation) systems Voice & Speech Proven experience in data preparation, including: Advanced data preprocessing techniques Feature engineering Data quality assessment and improvement Tools & Programming skills: Proficiency in data exploration tools (Pandas, Numpy, Polars) Strong programming skills in Python; R is a plus Deep understanding of: Statistics and probability ML/DL algorithms AI governance and responsible AI practices Experience with: Large-scale data processing Model deployment and MLOps Cost optimization for AI systems Track record of 3-5 successful AI/ML projects in production Excellent communication skills and team leadership ability Continuous learning mindset for emerging AI technologies Skills: Statistics and Mathematics Classical Machine Learning Deep Learning and Neural Networks Generative AI and LLMs Agentic AI Development MLOps and Production Engineering Data Engineering Model Optimization and Tuning AI Governance and Ethics Team Leadership Why join us? Impactful Work: Drive innovation in AI technologies while safeguarding Tanla's assets, data, and reputation Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with clear paths for professional advancement Innovative Environment: Work with a world-class team on cutting-edge AI technologies in a challenging and collaborative environment Research Opportunities: Contribute to the advancement of GenAI and Agentic AI technologies Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

What you’ll be responsible for ? Should perform the Software design and coding, maintenance, performance tuning. Should understand the use cases and implement it Develop the new module as well as support the existing one. Interprets business plans for automation requirements. Ongoing support of existing java project and New development. Creates technical documentation and specifications. Ability to plan, organize, coordinate, and multitask. Excellent communication in English (written & verbal) and interpersonal skills. What you'd have ? 6- 8 yrs of Experience in developing resilient & scalable distributed systems and microservices architecture. Strong technical background in Node JS along with JS frameworks Experience in developing REST API's using spring boot (or similar frameworks) and webhooks for async communication. Good understanding of async architecture using queues and messaging broker like RabbitMQ, Kafka, etc Deep insights in Java , Garbage Collection Systems, Multi-threading. Experience in container platforms like Docker, Kubernetes. Good understanding of the working of Kubernetes and exp in either EKS, GKE, AKS. Significant experience with various open-source tools and frameworks like Spring, hibernate, Apache Camel, Guava Cache, etc. Along with RDBMS, exposure to various no-SQL databases like Mongo, Redis, Clickhouse, Cassandra. Good analytical skills. ‍Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

About Role: Position summary: A DevOps Engineer will be responsible for building, configuring, monitoring, and troubleshooting cloud native applications on Azure Cloud Platform. All customer-facing and internal cloud platform elements will be required to be monitored to maintain service levels in line with customer SLAs and KPI’s. You will be responsible for? Adapting to existing cloud infrastructure and proposing alternatives where required Understand requirements, processes & strategize scaling applications to support new launches Identifying and addressing risks to applications while maintaining application health Coordinating with Technical Teams to identify and handle root cause of issues on cloud Proposing cost saving and optimization measures for applications deployed on cloud platforms Building Docker images, creating Kubernetes manifest files and Helm Charts Platform monitoring, troubleshooting and resolution of issues on Azure (L2 support) Adherence to process compliance & ensuring platform reliability Competencies: The position must have the following competencies: Strong Hands-on experience on Azure Platform & Azure DevOps (VSTS) Source Code Management (Git & GitHub) Expertise in Containerization using Docker & orchestration using Kubernetes Good experience using automation tools like Azure ARM templates & PowerShell Monitoring tools such as Prometheus, Loki, Grafana Strong knowledge in Linux Shell scripting and Linux OS commands Helm Package Manager and Helm charts Good understanding of Azure CLI, networking and Security Good knowledge on Azure PaaS components and customization Team Player with understanding of Agile development processes Excellent interpersonal, verbal and written communication skills What should you have? B.E/B.Tech/M.E/M.Tech/MCA (IT, CSE, ECE) with Good Communication Skills 5- 8 year of experience in Cloud and DevOps, preferably Microsoft Azure Experience in setting up build and deployment pipelines (Azure DevOps) Experience in K8s, AKS, Docker and Helm, ARM templates Strong Knowledge on Git, Linux OS, shell scripting & PowerShell Prior working experience on monitoring tools like Prometheus, Grafana, Loki and Promtail will be added advantage Strong understanding of IaaS, PaaS and SaaS cloud models. Azure Certified professionals are preferred Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employee. www.tanla.com