Product Manager (Founding Team)

About SpatialChat

all-in-one platform for virtual interaction

AI for Video Communication

context layer for live video,

immersive video, real-time collaboration, and AI-powered context

Your Responsibilities

• Use a combination of data, research, market trends, and team instincts to articulate and socialize the strategy for your product lines.
• Define short- and long-term goals, and own the roadmap needed to reach them.
• Partner with design, engineering, and go-to-market teams to deliver projects from inception to experiment to fully launched products.
• Develop a strong operating model and processes to get things done efficiently based on project and team needs.
• Spend time with prospects, customers, and members to develop empathy for end-users and build an informed perspective on how to best address their needs.
• Think outside the box to solve problems with novel, creative solutions enabled by virtual offices and AI-powered video.
• Develop user personas, user stories, interaction flows, and navigation for new features.
• Work with designers and engineers to create wireframes/prototypes that are clear and actionable.
• Decide on product features and write specifications/PRDs documenting both functional and aesthetic aspects of what needs to be built.
• Analyze click flows and generate insights on user behavior patterns from data.
• Collaborate closely with developers, designers, and QA on building the “right product” by explaining specs, guiding user experience, reviewing deliverables, and conveying an exciting vision.
• Create meaningful experiments to test hypotheses, execute them, and share findings with recommended actions.
• Support Customer Support, Sales Enablement, and Product Marketing in the development of feature descriptions and new release content.
• Suggest product enhancements to improve user experience.
• Perform validation testing of production releases, bug fixes, and feature requests.

Required Skills and Experience

• 3–5 years

  of experience in product management (including at least 2+ years in a PLG company).
• Proven ability to gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
• Experience working alongside engineers, designers, and customer-facing teams and shipping products at scale.
• Ability to be hands-on in the details while also zooming out to define the big picture.
• Exceptional verbal and written communication skills for technical and non-technical partners, internally and externally.
• Comfortable in ambiguous, dynamic environments typical of fast-growing startups.
• Excellent design sensibilities and technical literacy to develop strong relationships with design and engineering counterparts.
• Knowledge of databases and a good understanding of software development.
• Comfort with creating user stories (or applying the JTBD framework) and managing a backlog with tools like Slack, Jira, and Asana.
• Knowledge of Agile methodologies like SCRUM or Kanban.
• Strong problem-solving skills and the ability to empathize with users.
• Skilled at working effectively with cross-functional teams.
• Understand SaaS business models, customer lifecycle management, and subscription-based revenue.
• Use data to interpret results, identify trends, and make well-reasoned, data-informed decisions.
• Work effectively with technical teams and explain technical trade-offs.
• Communicate clearly in writing and verbally across teams; bring education in a related field or equivalent experience (advanced study welcome, not required)
• Have experience with CRM integrations.
• Be Familiarized with marketing automation tools.

In This Role, You Will

• Be a key player in shaping the product and technical direction. As a founding PM, your decisions will directly impact the success of the platform.
• Work closely with designers, engineers, and other PMs to rapidly develop features that are central to the user experience, with constant iteration and feedback loops.
• Lead the product vision and execution, ensuring that performance, scalability, and reliability are prioritized from day one.
• Translate complex technical possibilities (React, Node.js, TypeScript, REST APIs, NoSQL, WebSocket APIs) into clear roadmaps and user-facing features.
• Work on building secure, scalable systems in partnership with engineering to ensure a flawless experience for thousands of users.
• Act as a bridge between technical and non-technical stakeholders, ensuring we’re always building the “right” product.

Why Join Us

• Make an outsized impact:

  As a founding PM, your decisions will directly influence our product’s success and technical culture.

• Shape the future:

  Build a platform that powers hybrid classrooms, global events, remote workspaces, and vibrant communities.

• Cutting-edge challenges:

  Work at the intersection of live video, AI, and immersive collaboration with massive scale.

• Growth & ownership:

  Take full ownership of critical features and systems, with opportunities for leadership as we grow.

• AI-native culture:

  We’re embracing AI not just in our product but also in our processes — you’ll get to experiment with the latest tools and approaches.

• A supportive team:

  Work with curious, humble builders who share a bias for action and continuous learning.