President & COO (Technology) — CEO Track (36 months) — RMT Engineering

President & COO (Technology), RMT Engineering — CEO Track (36 months)

Company:

Workplace:

Reports to:

Leads:

Who we’re hiring

hands-on technologist turned company runner

early starter

Mission (36-month outcome)

• Add a new $50M+ annual revenue run-rate within 36 months of joining.

• CEO

   title consideration upon meeting growth, profitability, governance, org-scale, and geo-mix thresholds (Board review).

What you will own

1) Strategy, P&L, Policies & Governance

• Own AOP; rate cards & pricing guardrails; utilization/bench; 

  GM/EBITDA

  ; 

  DSO

  .

• Policy & SOP Charter:

   Draft, implement, and enforce company-wide 

  policies, procedures, and SOPs

   across engineering, product, delivery, information security, incident response, change/release mgmt, vendor risk, data retention, privacy, and business continuity.

• Governance System:

   Stage-gate PMO; 

  weekly

   pipeline & delivery scorecards; 

  MBR/QBR

   with metrics; risk register; internal audits; management reviews.

• Founder/Board Communication:

   Present 

  annual/quarterly plans

  , operating reviews, investment cases (capex/opex), hiring & competency plans, and certification roadmaps to 

  both Founders

  ; publish decision memos and post-implementation reviews.

2) Products & Solutions (full lifecycle)

• Portfolio: 

  OptiML QMS, Chatbot/Voicebot, Conversational Bots, CRM, Dialer/IVR/Logger, Contact Center Solutions, IT Services accelerators

  .
• Own 

  product lifecycle (PLM)

  : discovery → PRD → build → launch → monetize → evolve/EOL.
• Ship 

  2+ major product/accelerator releases per year

  ; solution blueprints, reference architectures, demo assets.
• Pricing: 

  T&M / Fixed / Outcome-based / BOT

  .

3) Sales & Growth (US-first, global footprint)

• Stand up/scale 

  inside-sales

   (5–10 SDR/BDR + 2–3 managers) with sequences, SLAs, comp plans.
• Build 

  cloud/ISV/partner

   co-sell motions (AWS/Azure/GCP, key ISVs).
• Personally captain 

  $2–8M TCV

   pursuits: discovery → architecture/SOW → commercials → 

  close

  .
• Multi-geo: 

  US (primary), UK/EU, Middle East, India (incl. Govt/PSU/RFP)

  .

4) Delivery, Quality & Customer Success

• Lead multi-tower delivery (100 → 

  300+

   over time) across 

  Software Dev, Data/AI, Cloud, Mobile, QA/Automation

  .
• SLA/SLO governance, 

  Architecture Review Board

  , change control, automation-first QA.
• Customer Success: QBRs, expansion playbooks; target 

  NDR ≥110%

  .

• On-floor operating rhythm:

  Daily

  AM engineering standup

  and evening

  delivery huddle

  during critical windows; be physically present in

  war rooms

  to unblock teams in real time.

• Time commitment:

  Willing to work

  extended on-site hours

  when releases, cutovers, or client commitments require it.

5) Security, Compliance, Certifications & Code Safety

• Secure SDLC

   end-to-end: threat modeling, secrets mgmt, 

  SAST/DAST/SCA

  , IaC scanning, signed builds, SBOMs, least-privilege access, vulnerability SLAs.

• Certifications Roadmap:

   Achieve/maintain 

  ISO 27001

   and 

  SOC 2

  ; ensure GDPR/DPAs; extend to additional frameworks 

  as applicable

   to GTM (e.g., PCI-DSS/HIPAA if needed).

• BCP/DR:

   Set RTO/RPO targets; tabletop exercises; pen-tests/red-teams with remediation governance.

• DORA objectives:

   shorten 

  lead time

  , reduce 

  MTTR

  , increase 

  deployment frequency

  , raise 

  change success rate

  .

6) People & Culture

• Hire/coach 

  VP Delivery, Head of Product, Head of Data/AI, Head of Cloud, Head of QA, VP Inside Sales, PMO Head

  .
• Competency ladders; academy + lateral hiring; succession plans; 

  office-first, metrics-driven

   culture.

• Office-first, high-ownership culture:

  Model

  early-start, hands-on leadership

  ; set expectations for

  presence, responsiveness, and delivery discipline

  , especially through the first

  12–24 months

  of scale-up.

7) Group Synergy (Internal Automation)

• Deliver automation/analytics for Radical Minds Group (BPO ops, finance, HR, WFM, Quality).
• Convert internal wins into 

  repeatable external offerings

  .

3-Year Plan (beyond revenue)

Year 1 – Foundations & first lift

• Revenue added:

   +$12–15M

• Team:

   100 → 

  170–200

   (leadership bench in place)

• Geo mix:

   US ≥ 

  60%

   of new bookings; first UK/EU or ME wins; 

  2 India (incl. Govt/PSU) logos

• Products:

   

  1 new product/accelerator

   + 

  1 major version

   (e.g., OptiML QMS or Bots)

• Ops/Sec:

   ISO27001/SOC2 audit readiness; DORA baseline; proposal 

  TAT ≤72h

Year 2 – Scale & productized GTM

• Revenue added (cum.):

   

  $25–35M

• Team:

   

  230–270

  ; utilization 

  ≥80%

  ; attrition 

  ≤18%

• Geo mix:

   US stable ≥60%; partner-sourced revenue 

  ≥20%

• Products:

   

  2 major releases

  ; 

  2 solution bundles

   contribute 

  ≥25%

   of bookings

• Sec/Quality:

   SOC2 Type-II; lead time ↓ 30%; 

  MTTR < 24h

Year 3 – Flywheel & CEO milestone

• Revenue added (annual run-rate):

   

  ≥$50M

  ; 

  EBITDA ≥20%

• Team:

   

  300+

   with successor pipeline

• Products:

   

  3–4 bundles

   drive 

  ≥35%

   of bookings; service attach ≥50%

• Sec/Quality:

   clean privacy audits; CVE zero-tolerance policy

• Milestone review:

   CEO conversion (Board)

Operating baselines (ongoing):

Deep technical foundation (must have)

• 15–18 years hands-on

   early career: 

  Backend (Java/.NET/Node/Go/Python)

  , 

  Frontend (React/Angular/Vue)

  , 

  Mobile (iOS/Android/Flutter/React Native)

  , APIs/microservices, event-driven.

• Cloud/DevOps:

   AWS/Azure/GCP; Terraform/CloudFormation/ARM; Docker/K8s; GitHub/GitLab/Jenkins; ELK/Prom/Grafana.

• Data/AI:

   Snowflake/BigQuery/Redshift; Airflow/dbt; Power BI/Tableau; 

  LLMs/GenAI, RAG, vector DBs (Pinecone/FAISS/PGVector), MLOps (MLflow/SageMaker)

  .

• Security & QA:

   ISO 27001/SOC 2; secure SDLC; SAST/DAST/SCA; GDPR; Selenium/Cypress/Appium.

Ideal profile

• 25+ years

   in software/product engineering/IT services (e.g., Infosys, TCS, Accenture, Wipro, Datamatics, Infogain, etc.).

• Last 3+ years

   running a 

  100+

   org with 

  engineering + sales/inside-sales + BA/PMO

   under one P&L.
• Personally 

  closed

   multiple 

  $2–8M TCV

   deals; expert in 

  RFP/InfoSec, MSA/SOW, pricing

  .
• Storyteller who blends 

  architecture literacy

   with 

  commercial craft

  —and is a 

  closer

  .

Compensation & progression

• CXO compensation

   (fixed + variable + incentives)

• Profit-share (from Y2)

   and 

  ESOP/Equity

• Title progression:

   

  President & COO (Technology) → CEO

   upon achieving the 

  +$50M annual run-rate within 36 months

  , 

  EBITDA ≥20%

  , governance & people thresholds (Board review).

Location & travel

• Gurgaon, WFO only.

  For the first

  12–24 months

  , expect an

  office-first, 5–6 days/week

  cadence with

  extended on-site hours

  during critical phases. International travel (US-first) ~25–35% with

  clustered city plans

  .

How to apply

• Apply via 

  LinkedIn Easy Apply

   

  or

   email 

  ceodesk@radicalminds.in

   with:

• 1–2 pages

   of your 

  top 6–8 anonymized wins

   (industry, region, TCV/ACV, cycle time, your role, sourcing channel, win story).
• (Shortlisted) 

  Basic Plan (3–5 pages):

   your 

  30/60/90

   across 

  revenue, product, geo, org, policies/SOPs & security

   with funnel math & hiring plan.
• (Final round) 

  Detailed Plan (12–15 slides):

   12- & 24-month GTM; inside-sales/partner model; 

  policy & SOP framework

  ; product roadmap & PLM; pricing guardrails; 

  secure SDLC

   outline & DORA targets; 

  certifications roadmap

   (ISO 27001, SOC 2, etc.); 

  costed US travel calendar

  ; governance.
• A brief note acknowledging the

  office-first, early-start, extended-hours

  expectation for the first

  12–24 months

  .

Apply via LinkedIn Easy Apply or email to ceodesk@radicalminds.in