We are looking for an experienced Data Scientist with strong expertise in Machine Learning and Generative AI (GenAI). The candidate will work closely with Product, Engineering, and Business teams to build and deploy AI/ML models, particularly leveraging the latest advancements in Generative AI (LLMs, NLP, Image Generation, etc.) Key Responsibilities: • Design, develop, and deploy machine learning & generative AI models. • Work on NLP, LLM fine-tuning, embeddings, prompt engineering, and vector search. • Build agentic AI applications • Build data pipelines, model lifecycle management, and MLOps integrations. • Develop solutions for use cases like: ◦ Chatbots & Virtual Assistants ◦ Audio processing ◦ Recommendation engines • Collaborate with data engineers & product teams for scalable deployment. • Research and experiment with emerging GenAI models (OpenAI, Hugging Face, Google Gemini, etc.) Must Have Skills: • 3+ years experience in Data Science / ML roles. • Strong Python programming & ML libraries ( Pandas, Scikit-Learn, TensorFlow, PyTorch). • Practical experience with Gen AI models (OpenAI GPT, Llama, Claude, Gemini etc.). • NLP & Text Analytics experience. • Exposure to LLM fine-tuning & embeddings. • Prompt Engineering experience. • SQL & Data Querying Skills. • Experience in deploying ML/AI solutions on Cloud (AWS / GCP / Azure). • Experience with Lang Chain / LlamaIndex / Vector DBs (Pinecone, FAISS, We aviate etc.). • Exposure to MLOps / Model Deployment / API integrations. Good to Have: • Knowledge of GenAI tools (Hugging Face, OpenAI APIs, Stable Diffusion). • Experience in ML model monitoring & performance optimization. • Familiarity with cloud-native Gen AI services (Vertex AI, Azure OpenAI, AWS Bedrock). • Experience in building AI-based products / SaaS. • Data Engineering with DAGs Qualifications: • B.Tech / M.Tech / M.Sc / Ph.D in Computer Science, Data Science, AI, Mathematics, Statistics or equivalent. • Strong problem-solving and analytical skills. • Excellent communication & collaboration skills. If you're interested, please send your updated CV to recruitment@radicalminds.co #DataScience #DataScientist #MachineLearning #AI (Artificial Intelligence) #BigData #Analytics #TechJobs #HiringDataScientists #DataScienceJobs #NowHiring #JobOpening #TechCareers #Python #RStats (for R programming) #SQL #DeepLearning #NLP (Natural Language Processing) #DataEngineering Location-Based (if applicable) #RemoteJobs #LinkedInJobs #IndeedJobs
You will be joining a dynamic IT services company that specializes in AI-driven products, software development, cloud solutions, and IT consulting. Your mission will be to empower businesses through innovative technology solutions by taking on the role of a Demand Generation Professional. In this role, you will be responsible for identifying, qualifying, and generating new business opportunities for our IT services. Your key responsibilities will include researching and identifying potential clients in target markets and industries, generating qualified leads through various strategies, developing and executing lead generation strategies, working closely with sales and marketing teams, maintaining accurate records of lead generation activities, utilizing CRM tools, qualifying leads, scheduling meetings with key decision-makers, providing feedback to the marketing team, and staying updated with industry trends. To be successful in this role, you should have over 3 years of experience in lead generation, business development, or a similar sales-focused role in the IT services industry. You should possess a strong understanding of IT services, software development, and technology solutions, excellent communication and interpersonal skills, proficiency in using CRM software and lead generation tools, the ability to work independently and prioritize tasks, strong analytical skills, and a goal-oriented mindset with a track record of achieving targets. Preferred skills for this role include experience with digital marketing techniques, knowledge of market research and competitive analysis, and experience in handling B2B lead generation for IT or technology companies.,
Job Title: Software Engineer (Node.js) - Immediate Joiner only Location: Gurugram (Onsite) Job Type: Full-Time About Us We are a forward-thinking Software Company delivering cutting-edge solutions to the CX industry. Our platform leverages Agentic AI and intelligent automation to streamline operations and enhance customer interactions. With AI-enabled Quality Monitoring Systems (QMS) , we ensure every call meets excellence and compliance standards. From CRM integration to real-time analytics, we power smarter decisions and faster resolutions. Trusted by CX-driven enterprises, were reshaping the future of customer support with scalable, human-like AI. Role Overview We are looking for a skilled Node.js Developer to join our backend team. You will be responsible for developing, maintaining, and optimizing server-side applications, APIs, and microservices that power our products. Key Responsibilities Design, develop, and maintain robust and scalable server-side applications using Node.js. Write clean, reusable, and testable code. Develop RESTful APIs, integrate with databases, and handle third-party services. Work with frontend developers to ensure seamless integration with UI components. Optimize applications for maximum speed and scalability. Participate in code reviews and share best practices. Work on CRM application modules development, enhancement, and integration. Debug and fix bugs and performance bottlenecks. Stay up-to-date with emerging trends and technologies in backend development. Requirements Bachelors degree in Computer Science, Engineering, or related field (preferred). 35 years of professional experience in backend development with Node.js. Proven experience developing or maintaining CRM systems or modules. Strong understanding of asynchronous programming, event-driven architecture, and design patterns. Experience with REST APIs, Express.js or similar frameworks. Good knowledge of databases (MongoDB, MySQL, or PostgreSQL). Familiarity with version control systems (Git). Experience with writing unit and integration tests. Good problem-solving and communication skills. Good to Have Experience with microservices architecture. Familiarity with containerization tools (Docker, Kubernetes). Knowledge of cloud services (AWS, Azure, GCP). Exposure to GraphQL or WebSockets. Basic understanding of frontend technologies (HTML, CSS, React, Angular, or Vue.js). What We Offer Competitive salary and performance-based bonuses. Opportunity to work on challenging, high-impact projects. Supportive and collaborative team culture. . Professional growth and learning opportunities. If you&aposre interested, please send your updated CV to [HIDDEN TEXT] Show more Show less
As a skilled React.js developer at our forward-thinking Software Company, you will be responsible for designing and implementing user interface components using React.js concepts and workflows like Redux, Flux, and Webpack. Your role will involve developing and implementing server-side logic using Node.js, writing reusable and efficient code, and collaborating with team members and stakeholders to ensure the best user experience. You should have a Bachelor's degree in Computer Science or a related field, with at least 4-5 years of experience in developing user interface components using React.js. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model, is essential. Experience with popular React.js workflows, data structure libraries, RESTful APIs, and modern front-end build pipelines and tools is required. Your responsibilities will also include identifying and troubleshooting software defects, staying updated with emerging web development trends, and translating business requirements into technical specifications. A familiarity with code versioning tools like Git and a knack for benchmarking and optimization are desired. In return, we offer a competitive salary, performance-based bonuses, the opportunity to work on challenging projects, a supportive team culture, and professional growth and learning opportunities. If you are ready to join our team and contribute to reshaping the future of customer support with scalable, human-like AI, please send your updated CV to recruitment@radicalminds.co.,
As a Software Engineer (Node.js) at our forward-thinking Software Company located in Gurugram, you will be an integral part of our backend team. Your primary responsibility will be the development, maintenance, and optimization of robust and scalable server-side applications, APIs, and microservices that drive our cutting-edge solutions in the CX industry. You will play a crucial role in designing, developing, and maintaining server-side applications using Node.js. Your tasks will include writing clean, reusable, and testable code, developing RESTful APIs, integrating with databases, and working on CRM application modules development and integration. Collaboration with frontend developers to ensure seamless UI integration, optimizing applications for speed and scalability, and participating in code reviews will be key aspects of your role. To excel in this position, you should possess a Bachelor's degree in Computer Science, Engineering, or a related field, along with at least 3-5 years of professional experience in backend development with Node.js. Additionally, proven experience in working with CRM systems or modules, a strong understanding of asynchronous programming, event-driven architecture, and design patterns, as well as familiarity with REST APIs, Express.js, and databases like MongoDB, MySQL, or PostgreSQL are required. Experience with version control systems like Git, writing unit and integration tests, and good problem-solving and communication skills are essential for success in this role. Exposure to microservices architecture, containerization tools like Docker and Kubernetes, cloud services such as AWS, Azure, GCP, and knowledge of GraphQL or WebSockets would be advantageous. A basic understanding of frontend technologies like HTML, CSS, React, Angular, or Vue.js is a plus. In return, we offer a competitive salary, performance-based bonuses, the opportunity to work on challenging projects, a supportive and collaborative team culture, and avenues for professional growth and learning. If you are a skilled Node.js Developer with a passion for backend development and want to be part of reshaping the future of customer support with AI, we encourage you to send your updated CV to recruitment@radicalminds.co and join our dynamic team.,
Job Description Technical and Implementation Lead (CRM & GenAI CX Solutions) Location: Gurgaon (Onsite) Position Overview We are looking for a Technical Lead with strong hands-on experience in CRM ticketing systems, dialer integrations, and client implementations. The ideal candidate should come from the contact center industry , have proven coding experience, and be capable of managing both technology and people. This role requires deep technical expertise in PHP, React, and Node.js , along with practical exposure to LMS (Lead Management Systems) , Agent Assist tools , chatbots , and data analytics/reporting . Key Responsibilities CRM & Ticketing System Understand, configure, and customize CRM ticketing workflows. Manage end-to-end implementation of client requirements. Troubleshoot technical and process-related issues. Dialer Integration Implement and manage dialer integrations with CRM. Optimize dialer workflows to improve agent productivity. Technical Development Hands-on coding in Node.js, PHP, and React for CRM customizations and integrations. Develop and enhance LMS modules , Agent Assist solutions , and chatbots . Build and maintain data analytics dashboards and reports for business insights. Client & Team Management Act as a bridge between clients and internal teams to deliver technical solutions. Manage a small team of developers/analysts, ensuring timely delivery. Conduct requirement gathering, feasibility analysis, and solution design discussions. Innovation & Best Practices Recommend process improvements for customer support workflows. Stay updated with industry trends in CRM, AI-driven customer support, and automation. Required Skills & Experience Technical Skills: Strong knowledge of Node.js, PHP, and React.js Experience with CRM ticketing systems and dialer integrations . Knowledge of databases and APIs for integration. Exposure to LMS (lead management systems) , chatbots, and data analytics. Domain Expertise: Minimum 5+ years in the contact center industry . Experience in client requirement gathering and implementation . Knowledge of contact center workflows, SLAs, and reporting metrics . Soft Skills: Strong problem-solving and analytical mindset. Excellent communication and client-facing skills. Team leadership and mentoring experience. Preferred Qualifications BE, MCA or equivalent qualification Prior experience developing Agent Assist tools and chatbots . Hands-on exposure to AI-driven analytics/reporting in contact centers. Experience in managing end-to-end implementation projects in CRM/dialer ecosystem Show more Show less
As a Technical and Implementation Lead specializing in CRM & GenAI CX Solutions, you will be based in Gurgaon and responsible for managing the technical aspects of CRM ticketing systems, dialer integrations, and client implementations within the contact center industry. Your role will involve hands-on coding in PHP, React, and Node.js, as well as overseeing the customization and optimization of various tools like LMS, chatbots, and data analytics. Your key responsibilities will include understanding, configuring, and customizing CRM ticketing workflows, managing end-to-end client implementations, troubleshooting technical issues, integrating and optimizing dialer workflows, and developing solutions using Node.js, PHP, and React. Additionally, you will be leading a small team of developers/analysts, coordinating with clients and internal teams, and ensuring the delivery of technical solutions. To excel in this role, you should have a strong technical background in Node.js, PHP, React.js, CRM ticketing systems, and dialer integrations. Your domain expertise should encompass at least 5 years of experience in the contact center industry, including client requirement gathering, contact center workflows, and knowledge of SLAs and reporting metrics. Soft skills such as problem-solving, communication, and team leadership will be crucial for success. Preferred qualifications include a BE, MCA, or equivalent qualification, prior experience with Agent Assist tools and chatbots, exposure to AI-driven analytics/reporting, and a track record of managing end-to-end implementation projects in the CRM/dialer ecosystem. Stay updated with industry trends and best practices to recommend process improvements and drive innovation in customer support workflows.,
President & COO (Technology), RMT Engineering — CEO Track (36 months) Company: RMT Engineering (Technology arm of Radical Minds Group) Workplace: On-site, Gurgaon ( WFO only; office-first for the first 12–24 months ) | Hours: Early-start culture; extended on-site hours during critical deliveries | Travel: US-first, 25–35% (clustered trips) Reports to: Founder & Group Managing Director + Board Leads: Engineering, Product, Data/AI, Cloud, Mobile, QA/Automation, Delivery, Presales, Inside Sales (SDR/BDR), BA/PMO, Customer Success, Alliances/Partners Who we’re hiring A hands-on technologist turned company runner . You spent 15–18 years building real software (coding/architecture), then grew into a techno-commercial leader who can solution, price, negotiate, close , and run a P&L . Today you operate at COO/President level, owning engineering and GTM, switching smoothly between a whiteboard architecture and a board-level operating review . You’re an early starter who prefers to sit with squads on the floor , run standups, jump into design/code reviews , and stay until the job is done when delivery demands. This is a scale-up, office-first role (no hybrid/WFH in the first 12–24 months). Mission (36-month outcome) Add a new $50M+ annual revenue run-rate within 36 months of joining. CEO title consideration upon meeting growth, profitability, governance, org-scale, and geo-mix thresholds (Board review). What you will own 1) Strategy, P&L, Policies & Governance Own AOP; rate cards & pricing guardrails; utilization/bench; GM/EBITDA ; DSO . Policy & SOP Charter: Draft, implement, and enforce company-wide policies, procedures, and SOPs across engineering, product, delivery, information security, incident response, change/release mgmt, vendor risk, data retention, privacy, and business continuity. Governance System: Stage-gate PMO; weekly pipeline & delivery scorecards; MBR/QBR with metrics; risk register; internal audits; management reviews. Founder/Board Communication: Present annual/quarterly plans , operating reviews, investment cases (capex/opex), hiring & competency plans, and certification roadmaps to both Founders ; publish decision memos and post-implementation reviews. 2) Products & Solutions (full lifecycle) Portfolio: OptiML QMS, Chatbot/Voicebot, Conversational Bots, CRM, Dialer/IVR/Logger, Contact Center Solutions, IT Services accelerators . Own product lifecycle (PLM) : discovery → PRD → build → launch → monetize → evolve/EOL. Ship 2+ major product/accelerator releases per year ; solution blueprints, reference architectures, demo assets. Pricing: T&M / Fixed / Outcome-based / BOT . 3) Sales & Growth (US-first, global footprint) Stand up/scale inside-sales (5–10 SDR/BDR + 2–3 managers) with sequences, SLAs, comp plans. Build cloud/ISV/partner co-sell motions (AWS/Azure/GCP, key ISVs). Personally captain $2–8M TCV pursuits: discovery → architecture/SOW → commercials → close . Multi-geo: US (primary), UK/EU, Middle East, India (incl. Govt/PSU/RFP) . 4) Delivery, Quality & Customer Success Lead multi-tower delivery (100 → 300+ over time) across Software Dev, Data/AI, Cloud, Mobile, QA/Automation . SLA/SLO governance, Architecture Review Board , change control, automation-first QA. Customer Success: QBRs, expansion playbooks; target NDR ≥110% . On-floor operating rhythm: Daily AM engineering standup and evening delivery huddle during critical windows; be physically present in war rooms to unblock teams in real time. Time commitment: Willing to work extended on-site hours when releases, cutovers, or client commitments require it. 5) Security, Compliance, Certifications & Code Safety Secure SDLC end-to-end: threat modeling, secrets mgmt, SAST/DAST/SCA , IaC scanning, signed builds, SBOMs, least-privilege access, vulnerability SLAs. Certifications Roadmap: Achieve/maintain ISO 27001 and SOC 2 ; ensure GDPR/DPAs; extend to additional frameworks as applicable to GTM (e.g., PCI-DSS/HIPAA if needed). BCP/DR: Set RTO/RPO targets; tabletop exercises; pen-tests/red-teams with remediation governance. DORA objectives: shorten lead time , reduce MTTR , increase deployment frequency , raise change success rate . 6) People & Culture Hire/coach VP Delivery, Head of Product, Head of Data/AI, Head of Cloud, Head of QA, VP Inside Sales, PMO Head . Competency ladders; academy + lateral hiring; succession plans; office-first, metrics-driven culture. Office-first, high-ownership culture: Model early-start, hands-on leadership ; set expectations for presence, responsiveness, and delivery discipline , especially through the first 12–24 months of scale-up. 7) Group Synergy (Internal Automation) Deliver automation/analytics for Radical Minds Group (BPO ops, finance, HR, WFM, Quality). Convert internal wins into repeatable external offerings . 3-Year Plan (beyond revenue) Year 1 – Foundations & first lift Revenue added: +$12–15M Team: 100 → 170–200 (leadership bench in place) Geo mix: US ≥ 60% of new bookings; first UK/EU or ME wins; 2 India (incl. Govt/PSU) logos Products: 1 new product/accelerator + 1 major version (e.g., OptiML QMS or Bots) Ops/Sec: ISO27001/SOC2 audit readiness; DORA baseline; proposal TAT ≤72h Year 2 – Scale & productized GTM Revenue added (cum.): $25–35M Team: 230–270 ; utilization ≥80% ; attrition ≤18% Geo mix: US stable ≥60%; partner-sourced revenue ≥20% Products: 2 major releases ; 2 solution bundles contribute ≥25% of bookings Sec/Quality: SOC2 Type-II; lead time ↓ 30%; MTTR < 24h Year 3 – Flywheel & CEO milestone Revenue added (annual run-rate): ≥$50M ; EBITDA ≥20% Team: 300+ with successor pipeline Products: 3–4 bundles drive ≥35% of bookings; service attach ≥50% Sec/Quality: clean privacy audits; CVE zero-tolerance policy Milestone review: CEO conversion (Board) Operating baselines (ongoing): 15–20 first meetings/week; $3–4M qualified pipeline/month; proposal TAT ≤72h ; DSO ≤60 ; NDR ≥110% . Deep technical foundation (must have) 15–18 years hands-on early career: Backend (Java/.NET/Node/Go/Python) , Frontend (React/Angular/Vue) , Mobile (iOS/Android/Flutter/React Native) , APIs/microservices, event-driven. Cloud/DevOps: AWS/Azure/GCP; Terraform/CloudFormation/ARM; Docker/K8s; GitHub/GitLab/Jenkins; ELK/Prom/Grafana. Data/AI: Snowflake/BigQuery/Redshift; Airflow/dbt; Power BI/Tableau; LLMs/GenAI, RAG, vector DBs (Pinecone/FAISS/PGVector), MLOps (MLflow/SageMaker) . Security & QA: ISO 27001/SOC 2; secure SDLC; SAST/DAST/SCA; GDPR; Selenium/Cypress/Appium. Ideal profile 25+ years in software/product engineering/IT services (e.g., Infosys, TCS, Accenture, Wipro, Datamatics, Infogain, etc.). Last 3+ years running a 100+ org with engineering + sales/inside-sales + BA/PMO under one P&L. Personally closed multiple $2–8M TCV deals; expert in RFP/InfoSec, MSA/SOW, pricing . Storyteller who blends architecture literacy with commercial craft —and is a closer . Compensation & progression CXO compensation (fixed + variable + incentives) Profit-share (from Y2) and ESOP/Equity Title progression: President & COO (Technology) → CEO upon achieving the +$50M annual run-rate within 36 months , EBITDA ≥20% , governance & people thresholds (Board review). Location & travel Gurgaon, WFO only. For the first 12–24 months , expect an office-first, 5–6 days/week cadence with extended on-site hours during critical phases. International travel (US-first) ~25–35% with clustered city plans . How to apply Apply via LinkedIn Easy Apply or email ceodesk@radicalminds.in with: 1–2 pages of your top 6–8 anonymized wins (industry, region, TCV/ACV, cycle time, your role, sourcing channel, win story). (Shortlisted) Basic Plan (3–5 pages): your 30/60/90 across revenue, product, geo, org, policies/SOPs & security with funnel math & hiring plan. (Final round) Detailed Plan (12–15 slides): 12- & 24-month GTM; inside-sales/partner model; policy & SOP framework ; product roadmap & PLM; pricing guardrails; secure SDLC outline & DORA targets; certifications roadmap (ISO 27001, SOC 2, etc.); costed US travel calendar ; governance. A brief note acknowledging the office-first, early-start, extended-hours expectation for the first 12–24 months . Apply via LinkedIn Easy Apply or email to ceodesk@radicalminds.in
Title: SVP – International Sales & BD (IT Services, Software & AI-ML) — RMT Engineering Workplace type: On-site (Gurgaon) • Employment type: Full-time • Seniority: SVP (EVP possible for an exceptional profile) Location: Gurgaon (Work-from-Office only) Compensation: Attractive fixed + Variable + Performance Incentives + profit-share (2nd year onwards) + ESOP/equity eligibility (performance and long term-based) Reports to: Founders/MDs • Works with: CMO, COO-Technology, CGGO & VP Sales – North America About RMT Engineering RMT Engineering is the technology arm of Radical Minds Group. We design, build, and scale IT services & product engineering (custom software, cloud, data & analytics, intelligent automation) and AI/ML solutions & products including OptiML QMS , conversational Chatbot/Voicebot , Dialer/IVR/Logger , and CRM . Our cross-functional squads (solution architects, data scientists, senior engineers) deliver end-to-end—from discovery and pilots/POCs to secure production rollouts with robust SLAs—across Travel, BFSI/Fintech, E-commerce, Logistics, Healthcare, and Public Sector . About Radical Minds Technologies (Group) Founded in 2010, Radical Minds Technologies is a leading BPO/Contact Center partner with 7,000+ employees and 100+ clients across Travel, Hospitality, Logistics, BFSI/Fintech, Airlines, E-commerce, Healthcare, and Govt/PSUs . The Group’s nationwide footprint, 24×7 discipline, and speed of execution complement RMT Engineering’s build-ship-scale technology charter—giving clients a powerful services + technology engine. Role :- Own and scale new logo acquisition in US/UK/EU/ME/APAC for IT services, software/product development, and AI-ML solutions . Full revenue ownership, with the mandate to build and lead a modern inside-sales engine . You will :- Select 2–3 focus regions/verticals and craft GTM (ICPs, value props, pricing guardrails). Build & lead inside sales: hire 3–5 SDRs/BDRs + 1–2 Managers ; set playbooks, cadences, dashboards, quotas. Drive outbound + network + partner/SI motions; design POCs/pilots; own proposals/SOWs/commercials. Run weekly pipeline reviews and monthly MBRs; plan clustered travel for dense, cost-efficient meetings. Impact Realistic Targets for right Leader First 90–100 days: close $0.75–1.5M TCV (pilots + first 3–4 contracts). Year 1: $7–9M new revenue; Year 2: $12–15M ; Year 3: $25–30M . Operating baselines: 15–18 first meetings/wk ; $1.75–2.5M qualified pipeline created/month; proposal TAT ≤72h; forecast accuracy ≥80%. What you bring 18–25+ yrs international enterprise sales in IT services / software development / product engineering / AI-ML with multi-million-dollar closes and full-cycle ownership. Hands-on with Apollo.io, ZoomInfo, LinkedIn Sales Navigator, Salesforce/HubSpot, Outreach/Reply/Yesware etc . Executive storytelling, commercial design, and strong proposal craft. How to apply (staged plan, no logos in docs) : Easy Apply with resume + 1–2 pages listing top 6–8 deals (anonymized) : industry, region, TCV/ACV, scope, cycle time, your role, sourcing channel, win story. If shortlisted → Basic Plan (3–5 pages) before Round-1: 30/60/90 outline + first 3–4 months revenue commit with funnel math (and 12-month view). Before Final → Detailed Plan (12–15 slides) : 30/60/90 + 12-month + 24-month GTM , quarterly targets, pipeline model, partner/SI plan, sequences, pricing guardrails, inside-sales org/hiring plan, costed travel calendar. Client names/logos (if needed) may be shared verbally under NDA during the final round. 📩 Apply via LinkedIn or write to ceodesk@radicalminds.in Hashtags: #RMTEngineering #RadicalMinds #ITSERVICES #SoftwareDevelopment #ProductEngineering #AIML #DataAnalytics #Cloud #SalesLeadership #InsideSales #EnterpriseSales #GurgaonJobs
General Manager — Inside Sales & Revenue (Multiple Openings: US, India, EMEA–APAC) Company: RMT Engineering (Technology arm of Radical Minds Group) Workplace: Gurgaon, WFO only No. of Job Openings: 3 Openings: A — US Market (Primary) B — India Market (Enterprise + Government/PSU) C — EMEA–APAC (UK/EU, Middle East, Australia) Reports to: CMO/COO/Founders Title flexibility: For exceptional profiles, we can map to AVP/VP/SVP with matching compensation. About Radical Minds Group & RMT Engineering Radical Minds Group is a leading BPO/Contact Center partner ( 7,000+ employees, 100+ clients). RMT Engineering is the Group’s technology arm—building IT services, consulting, and product engineering (custom software, cloud, data & analytics, intelligent automation) and AI/ML products (OptiML QMS, Chatbot/Voicebot/Conversational Bots, Dialer/IVR/Logger, CRM). We deliver end-to-end—from discovery and pilots/POCs to secure production rollouts with robust SLAs—across Travel, BFSI/Fintech, E-commerce, Logistics, Healthcare, and Public Sector . Role overview (common to all three openings) Own new-logo acquisition and scale a modern inside sales + RevOps + BDM engine for IT services/projects , our AI/ML products/solutions , and IT staffing/augmentation (offshore FTE/hourly; onshore where needed). Work tightly with Pre-Sales, Engineering, Delivery & Finance to ensure solution viability, margins, and TAT. What you’ll do (common) GTM & ICPs: Pick focus industries/regions; craft ICPs, messaging, value props , and pricing guardrails . Build & lead inside sales (SDRs/BDRs), BDMs, and a lean RevOps function; playbooks, cadences, SLAs, incentives; CRM hygiene & dashboarding. Outbound & ABM: Multi-channel prospecting (email/LinkedIn/calls/events) with Marketing; reference boards and case studies. Pursuits: Discovery with Solution Architects → solutioning → proposals/SOWs/commercials → close ; design POCs/pilots. Partners: Cloud co-sell ( AWS/Azure/GCP ) and select ISVs/marketplaces (no pure resale/SI). Staffing/Augmentation: Rate cards, catalogs, bench/virtual bench, MSP/VMS ops, onboarding/visa basics. Governance: Weekly pipeline reviews, forecast ≥ 80% , proposal TAT ≤ 72h , clustered travel for dense meetings. Compliance & data: GDPR/Do-Not-Call, domain health/warm-up, template governance. Tool stack (must know) ZoomInfo (or similar), Apollo/Outreach/Reply/Yesware , LinkedIn Sales Navigator , Salesforce/HubSpot/Zoho CRM , cloud telephony/auto-dial, Sheets/Excel + basic BI ( Power BI/Tableau ). Team structure, targets & governance (applies to all three openings) 1) Team structure & ramp (per GM) Direct reports by Day 90: 2 BDMs (Account Executives) + 3-4 SDRs/BDRs + 1 RevOps Lead (6 under you; 7-8 including you) Days 0–30: hire 1 SDR + 1 BDM + 1 RevOps Lead ; finalize ICPs, sequences, CRM hygiene. Days 31–60: add +2–2 SDRs ; stand up partner/co-sell; first proposals out. Days 61–90: add +1 BDM ; full cadence running (meetings, SAOs, proposals, closes). Dotted lines: RevOps has a solid line to you and a dotted line to central RevOps for standards. Coaching: weekly 1:1s; two call/meeting reviews per rep/month ; tool-stack certification (ZoomInfo/Apollo/Sales Nav/CRM) by Day 45. 2) Individual vs team targets (first 100–120 days) US (Opening A) Individual (you): 6–8 first meetings/week • 3–4 SAOs/month • $1.0–1.5M qualified pipeline/month • $0.6–0.75M TCV closed Team (you + team): 22–28 first meetings/week • 12–16 SAOs/month • $4–6M qualified pipeline/month • $1.5–2.5M TCV closed India (Opening B) Individual (you): 5–7 first meetings/week • 3–4 SAOs/month • ₹8–12 Cr pipeline/month • ₹3–5 Cr TCV closed Team (you + team): 18–22 first meetings/week • 10–12 SAOs/month • ₹25–35 Cr pipeline/month • ₹8–12 Cr TCV closed EMEA–APAC (Opening C) Individual (you): 4–6 first meetings/week • 2–3 SAOs/month • $0.75–1.3M pipeline/month • $0.5–0.75M TCV closed Team (you + team): 16–20 first meetings/week • 8–10 SAOs/month • $2.5–3.5M pipeline/month • $0.9–1.6M TCV closed Guardrails (all regions): proposal TAT ≤ 72h , forecast accuracy ≥ 80% , CRM hygiene 100% , sequence SLAs met. 3) 1st 12 Months targets (team) + individual contribution floor US: $12–15M TCV core target • $8M floor / $17M stretch • your personal ≥ 35% India: ₹45–65 Cr core target • ₹35 Cr floor / ₹80 Cr stretch • your personal ≥ 30% EMEA–APAC: $6–9M core target • $5M floor / $12M stretch • your personal ≥ 30% Staffing/Augmentation by Month 6: US 8–12 offshore FTEs (+ 2–3 onshore if needed); India 20–30 FTEs; EMEA–APAC 6–10 FTEs. 4) Reviews & governance Daily standup (Mon–Fri): 15 min (you + BDMs + SDR lead + RevOps) — meetings set, SAOs, risks. Weekly Business Review (WBR): 60 min with CEO office + Pre-Sales/RevOps — pipeline delta, SAO aging, proposal status, forecast. Monthly Business Review (MBR): 90 min with CEO/Founders — targets vs actuals, forecast, pricing guardrails, hiring, budget, travel. Quarterly (QBR): win/loss, partner impact, product feedback, geo/vertical re-prioritization, compensation review if needed. Annual (AOP): bookings & revenue plan by quarter, headcount plan, rate cards, partner targets, event calendar. Standard reports (owner = RevOps; reviewed in WBR/MBR/QBR): Funnel scorecard (Meetings → Shows → SAOs → Proposals → Wins by BDM/SDR/vertical) • Forecast grid (Commit/Best/Pipeline with stage aging) • Sequence health & domain compliance • Pricing/margin guardrails & exceptions log 5) What “good” looks like (scorecard snapshot) Meetings set → show rate ≥ 70% → SAO conversion ≥ 45% • Proposal win rate ≥ 25% (services)/ ≥ 35% (staffing SOWs) • Avg deal size: services $250–900k TCV (or ₹3–8 Cr ) pilots; staffing 3–8 FTE land-and-expand • Ramp: first close ≤ Day 75 ; 3–4 active proposals/BDM by Day 90 Opening A — US Market (Primary) Team (by Day 90): 1 GM (player-coach), 2 BDMs , 3-4 SDRs , 1 RevOps Lead Travel: US 20–30% (clustered trips) Year-1 bookings target (team): $10–15M TCV ( $8M floor / $16M stretch ) Indicative mix: Services/solutions $6–9M • Product bundles (QMS/Bots/CCaaS) $1–2M • Staffing $2–3M Per-role quotas (Year-1): GM (you): $3.5–4.5M closes (≥ 35% of team target) BDM 1: $2.5–3.5M closes BDM 2: $2.5–3.5M closes SDR pod (3x): 18–24 first meetings/week combined • 10–14 SAOs/month combined RevOps: routing/scoring SLAs met • forecast bias ≤ ±10% • enrichment & data compliance Operating baselines: Pipeline coverage 3.5–4.5× ; win rates ≥ 25% (services) / ≥ 35% (staffing); avg deal sizes $250–900k ; cycle times pilot 30–60d , SOW 60–120d . Opening B — India Market (Enterprise + Government/PSU) Team (by Day 90): 1 GM, 2 BDMs , 3 SDRs , 1 RevOps Lead Travel: India 20–30% (enterprise + Government/PSU) Year-1 bookings target (team): ₹45–65 Cr ( ₹35 Cr floor / ₹80 Cr stretch ) Indicative mix: Services/solutions ₹28–40 Cr • Product bundles ₹5–8 Cr • Staffing ₹10–17 Cr Per-role quotas (Year-1): GM (you): ₹15–20 Cr closes (≥ 30% of team target) BDM 1: ₹12–18 Cr closes BDM 2: ₹12–18 Cr closes SDR pod (3x): 18–22 first meetings/week combined • 10–12 SAOs/month combined RevOps: bid/RFP tracker hygiene • forecast bias ≤ ±10% • documentation & compliance Operating baselines: Pipeline coverage 3.5–4.5× ; win rates ≥ 22–28% (enterprise/Govt mix); avg deal sizes ₹3–8 Cr ; tender cycle 60–150d . Opening C — EMEA–APAC (ex-US/India): UK/EU, Middle East, Australia) Team (by Day 90): 1 GM, 2 BDMs , 3-4 SDRs , 1 RevOps Lead Travel: UK/EU/ME/Australia 20–30% (clustered) Year-1 bookings target (team): $7.5–10M ( $6M floor / $12M stretch ) Indicative mix: Services/solutions $4–6M • Product bundles $0.8–1.2M • Staffing $1.2–1.8M Per-role quotas (Year-1): GM (you): $3.0–4.0M closes (≥ 30% of team target) BDM 1: $2.0–3.0M closes BDM 2: $2.0–3.0M closes SDR pod (3x): 16–20 first meetings/week combined • 8–10 SAOs/month combined RevOps: GDPR/DPAs compliance • forecast bias ≤ ±10% • partner/marketplace ops Operating baselines: Pipeline coverage 3.5–4.5× ; win rates ≥ 23–30% ; avg deal sizes $200–700k ; cycle times pilot 30–60d , SOW 60–120d . Compensation & progression (all openings) Attractive fixed + variable + performance incentives. Fast-track growth to AVP/VP/SVP/Chief Growth based on impact. How to apply (staged; no client logos in docs) Easy Apply + résumé and 1–2 pages on your top 6–8 anonymized wins (industry, region, TCV/ACV , scope, cycle time, your role, sourcing channel, win story). (Shortlisted) Basic Plan (3–5 pages): your 30/60/90 , first 120-day revenue commit with funnel math and org/hiring plan for the chosen region(s). (Final) Detailed Plan (12–15 slides): 12- & 24-month GTM, pipeline model, inside-sales/RevOps architecture , partner plan, sequences, pricing guardrails, staffing/augmentation motion, costed travel calendar. 📩 Apply via LinkedIn or email: ceodesk@radicalminds.in (Please indicate the region you’re applying for: US / India / EMEA–APAC . If you have strength in multiple regions, mention both.)
Job Title: AI & Enterprise Application Architect About the Role We are looking for a highly skilled Architect who can lead the design and delivery of both AI-powered systems (including Agentic AI and GenAI applications) and enterprise Line-of- Business (LoB) applications. This role requires a visionary leader who combines deep technical expertise with business understanding, capable of designing end-to-end solutions, recommending the right infrastructure, and building strong engineering teams. You will be responsible for rapid Proof of Concept (PoC) creation, guiding the transition to production-grade systems , and ensuring timely, high-quality delivery. Key Responsibilities AI & Agentic System Architecture Architect Agentic AI systems , including LLM orchestration, workflows, RAG pipelines, and automation. Evaluate and adopt modern AI frameworks, ensuring scalability and performance. LoB Application Architecture Independently architect enterprise-grade applications aligned with business needs. Translate business workflows into scalable, secure, and maintainable technical solutions. Infrastructure Strategy (AI + GenAI Focus) Assess and recommend infrastructure requirements specific to AI/GenAI applications , including: GPU clusters and accelerators for model training/inference. Vector databases, caching, and data pipelines for RAG workloads. Scalable storage and high-throughput networking for large model handling. Containerization (Docker, Kubernetes) for AI service orchestration. Cloud-native AI services (AWS Bedrock, Azure OpenAI, GCP Vertex AI) when suitable. Balance performance, cost-efficiency, and security for AI and enterprise systems. Rapid PoC → Production Delivery Work closely with stakeholders to understand business requirements . Be proactive and fast in building PoCs to validate ideas. Convert PoCs into production-ready deliverables across AI and non-AI domains. Team Leadership & Delivery Build, mentor, and scale high-performing engineering teams. Drive scrums, sprint planning, and agile delivery practices . Ensure on-time, quality-driven delivery of all initiatives. Engineering Excellence Establish and enforce core engineering practices (CI/CD, testing, code reviews, documentation). Collaborate across teams to ensure alignment of technical design with business strategy. Requirements 10+ years of experience in software engineering, with 5 + years in architecture leadership roles . Strong background in AI/ML systems and enterprise software architecture . Hands-on expertise in: o Frontend : React / React Native (for both web and mobile applications). o Backend : Node.js, APIs, microservices architecture. o Mobile App Architecture : Android/iOS app delivery, integration with enterprise backends. o Cloud platforms (AWS, Azure, GCP) o GPU infra for AI/GenAI (NVIDIA A100/A6000 clusters, model serving stacks) o Databases (SQL/NoSQL, vector databases like Pinecone/Weaviate/FAISS) o APIs, microservices, containerization (Docker, Kubernetes) Proven ability to design LoB applications independently . Experience in rapid PoC creation → production transition . Strong business understanding; ability to translate business needs into scalable systems. Excellent leadership, collaboration, and communication skills. Nice to Have Experience with LLM orchestration tools (LangChain, LlamaIndex, AutoGen, etc.). Exposure to enterprise CRM/ERP/CCaaS solutions . Prior experience delivering AI + business applications in large enterprise environments. Why Join Us? Lead architecture for both AI-driven systems and LoB applications . Work on cutting-edge AI adoption while ensuring strong enterprise system design. Build and mentor your own team, shaping the future of enterprise transformation. Own the full cycle from PoC → enterprise-grade delivery across multiple domains.
As an AI & Enterprise Application Architect, you will play a crucial role in leading the design and implementation of AI-powered systems, including Agentic AI and GenAI applications, as well as enterprise Line-of-Business (LoB) applications. Your expertise will be essential in providing visionary leadership, combining deep technical knowledge with a strong business acumen to develop end-to-end solutions, recommend suitable infrastructure, and cultivate high-performing engineering teams. Your responsibilities will encompass architecting Agentic AI systems such as LLM orchestration, workflows, RAG pipelines, and automation. You will evaluate and integrate modern AI frameworks to ensure scalability and performance. Additionally, you will independently design enterprise-grade applications aligned with business requirements, translating workflows into scalable, secure, and maintainable technical solutions. In terms of infrastructure strategy, you will assess and recommend specific requirements for AI/GenAI applications, including GPU clusters, accelerators, vector databases, caching mechanisms, data pipelines, scalable storage, high-throughput networking, containerization with Docker and Kubernetes, and leveraging cloud-native AI services like AWS Bedrock, Azure OpenAI, and GCP Vertex AI while balancing performance, cost-efficiency, and security. Your role will involve collaborating with stakeholders to understand business needs, swiftly creating Proof of Concepts (PoCs) to validate ideas, and transitioning PoCs into production-grade deliverables across AI and non-AI domains. You will lead and scale high-performing engineering teams, drive agile delivery practices, and ensure the timely and quality-driven completion of all initiatives. To excel in this role, you should have over 10 years of software engineering experience with at least 5 years in architecture leadership roles. Your background should include a strong foundation in AI/ML systems and enterprise software architecture, along with hands-on expertise in frontend technologies like React/React Native, backend development using Node.js, microservices architecture, mobile app architecture, cloud platforms, GPU infrastructure, databases, APIs, microservices, and containerization. Moreover, you should possess proven experience in designing LoB applications, creating rapid PoCs, understanding business requirements, and demonstrating exceptional leadership, collaboration, and communication skills. Additionally, experience with LLM orchestration tools, enterprise CRM/ERP/CCaaS solutions, and delivering AI + business applications in large enterprises would be advantageous. By joining our team, you will have the opportunity to lead architecture initiatives for AI-driven systems and LoB applications, work on cutting-edge AI technologies within a robust enterprise system framework, build and mentor your own team, and oversee the full cycle from PoC creation to enterprise-grade delivery across various domains.,