5648 People Management Jobs - Page 15

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoin...

Role Description: The Scrum Master is responsible for overseeing a portfolio of programs to ensure that they align with the organization''s strategic objectives and deliver maximum value and outcomes. This individual works closely across teams to lead and deliver program and project management services through all phases of the Lifecycle, which include initiation, planning, development, execution, control, and rollout. This individual is responsible for successful delivery, cost management, resource management, and risk management to drive business outcomes that provide exceptional value to users. This role involves leading and coordinating the efforts of team members and third-party contrac...

Skill required: KYC Corporate - Anti-Money Laundering (AML) Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talentLooking for someone with KYC experience along with ECDD/OCDD knowledgeUnderstand & implement laws, and regulations designed to stop the practice of generating income through illegal actions during transfer of funds. Anti Money Laundering law covers limited number of transactions and criminal behaviors to prevent terrorist financing...

Workday Reporting, Dashboards,Discovery Boards; PRISM; Worksheets + Stakeholder Management + Operations Management + People Management Workday Reporting (Advanced + Matrix + Calculated fields) + Excel Rotational Shift

Greetings From Scorelabs Inc! Establish and operate the skilling centre with a focus on sustainability and quality outcomes Should have 1 year Exp In too Mobilization , Community , Outreach Manage centre operations, infrastructure, branding Required Candidate profile Candidate Should have Minimum 5 Years of Exp . Experience in managing training centres / institutions / operations Call Hr Suvarna - 9502739374

Hi, PFB the key responsibilities: Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Work with Engineering/SNOP team on capacity planning. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Review infrastructure and asset requirements based on load projections and network changes. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase pr...

As an experienced Sales Manager within the Real estate industry, your role will involve the following responsibilities: - Develop and execute comprehensive sales strategies to drive business growth, expand market share, and achieve sales targets. - Lead, coach, and manage the sales team, ensuring they are well-equipped to meet their individual and team sales goals. - Set clear sales goals and performance targets for the team, monitoring progress and making adjustments as needed. - Build and maintain strong relationships with key clients, ensuring exceptional customer service and high levels of client satisfaction. - Utilize data and sales analytics tools for performance analysis, assess sale...

Role Overview: As a First Line Manager at Sun Pharma in Nashik, you will play a crucial role in managing people, utilizing analytical skills, communication, operations management, and training to ensure smooth daily operations. Key Responsibilities: - Manage a team of individuals effectively - Demonstrate strong analytical skills in decision-making processes - Communicate efficiently with team members and other departments - Oversee and optimize daily operations to meet targets - Conduct training sessions to enhance team performance Qualification Required: - Strong people management skills - Ability to showcase analytical skills - Effective communication abilities - Experience in operations ...

As the Country Senior Manager Strategic Sourcing at Amgen in India, you will play a crucial role in leading and executing strategic sourcing initiatives to drive cost efficiencies, supplier performance, and risk management across multiple procurement categories. Your responsibilities will include developing local and regional sourcing strategies aligned with global procurement objectives, ensuring compliance with corporate policies, regulatory requirements, and sustainability goals. To excel in this role, you must possess deep expertise in procurement, strong data-driven decision-making skills, and experience collaborating with cross-functional and global teams to optimize sourcing strategie...

As a Facilities Manager at KLA, you will play a crucial role in overseeing the operations and management of facilities to ensure a conducive work environment for employees. Your responsibilities will include: - Leading the planning, construction supervision, and maintenance of facilities, equipment, and buildings. - Managing the design and lifecycle of all facilities and equipment. - Developing and maintaining workspaces (clean room, lab & offices) to promote collaboration, innovation, and productivity. - Ensuring high-quality service for transportation, pantry, and other amenities. - Managing building space allocation, layout, communication services, and facilities expansion. - Overseeing I...

As a global leader in assurance, tax, transaction, and advisory services, EY believes in giving you the training, opportunities, and creative freedom to build a better working world. At EY, the focus is not just on who you are now, but on who you can become. The potential at EY is limitless, and you will be provided with motivating and fulfilling experiences throughout your career to help you become your best professional self. **Role Overview:** As a Project Manager in the TMT-Business Consulting PI-CNS - BC - Finance team in Chennai, you will have the opportunity to work with Technology, Media & Entertainment, and Telecommunications (TMT) organizations to help them evolve, transform, and o...

Role Overview: As a Financial and Regulatory Reporting Specialist (AVP) at Deutsche Bank in Pune, India, you will be responsible for delivering accurate financial and regulatory reporting and analysis in compliance with internal policies and external frameworks. Your role will involve managing accounting and financial risk, collaborating with stakeholders, performing regulatory submissions, providing strategic advice, and maintaining financial documentation. Key Responsibilities: - Manage accounting and financial risk, providing guidance on strategic initiatives and new products - Collaborate with stakeholders to provide comprehensive financial reporting and analysis - Perform regulatory sub...

As a Manager - Operations with IGT Solutions, you will oversee multiple client business operations in the Global Digital BPM Contact Center Services environment, specifically focusing on international Voice Customer Service operations with 500-1000 FTEs. Reporting directly to the GM/VP of Global Operations, you will be responsible for managing the P&L and overall operations for international customer service accounts. Your role will involve strategic and tactical operational direction, client interaction, and internal leadership coordination. Key Responsibilities: - Lead and manage operational processes, change management, and administrative functions across various business functions such a...

Role Overview: As a Project Manager, you will be responsible for leading cost reduction projects through VAVE methodology and cost analytics. You will collaborate with cross-functional teams to identify products for cost reduction and execute VAVE projects. Your expertise in design tools such as DFMEA and Pugh Matrix will be essential in achieving project goals. Additionally, you will be involved in activities such as ROI analysis, competitive benchmarking, and generating ideas to reduce product costs. Key Responsibilities: - Perform product cost out opportunities using VAVE methodology and cost analytics - Collaborate with cross-functional teams to identify products for cost reduction proje...

Role Overview: Microsoft Industry Solutions Delivery (ISD) is a global organization with a diverse team of over 6,000 strategic sellers, industry and security experts, engineers, data scientists, architects, consultants, and delivery specialists. Together with partners, the team assists Microsoft's most strategic customers worldwide in addressing their unique challenges by providing comprehensive and industry-specific solutions. Key Responsibilities: - **People Management:** - Deliver success through empowerment and accountability by modeling, coaching, and caring. - Model the organization's culture, embody its values, and practice leadership principles. - Coach the team to define objectives...

Role Overview: You will be a part of TCS, a company known for its expertise in the latest technologies. As a SMO, you will have the opportunity to work with a variety of technologies and satisfy your tech-savvy nature. Key Responsibilities: - Proficient in Major Incident, Problem, and Change Management - Demonstrated expertise in offering comprehensive Customer Service - Strong leadership abilities for managing shifts effectively - Excellent communication skills - Familiarity with Service Desk Operations is a plus - Experience in Client and Vendor Management would be advantageous Qualification Required: - Minimum of 15 years of full-time education Please note that the JD does not contain any...

Role Overview: You are a seasoned technology and business leader with 18+ years of global experience, preferably from a top 5 consulting or IT services firm. You have successfully led large teams (100+ members) and demonstrated excellence in end-to-end delivery ownership and enterprise-scale program management. Key Responsibilities: - Drive digital transformation and AI-led initiatives with a proven track record. - Manage large, complex programs with global delivery teams effectively. - Engage with clients, handle presales activities, and provide strong delivery leadership. - Utilize hands-on experience in account management and take ownership of P&L. - Focus on people management and ensure ...

Role Overview: As a Territory Sales Manager - Mass Retail at Airtel, you will be responsible for driving sales and end-to-end customer service in your assigned territory. Your role will involve increasing market share, revenue, executing the Go-To-Market (GTM) strategy, and fostering relationships with channel partners to enhance business for Direct-to-Consumer (D2C) mass retail. Key Responsibilities: - Drive revenue growth by focusing on new and existing channel partners, expanding the company's footprint, and optimizing the sales and distribution network within the territory. - Strengthen the distribution ecosystem through increased Below-the-Line (BTL) activities, effective coverage, and ...

As a Senior Trainer in Pune, India, you will play a crucial role in training corporate associates with business English-speaking skills. Your passion for facilitating new hire training on English grammar fundamentals, voice, and accent will contribute to the growth and development of our dynamic team. Your responsibilities will include: - Facilitating new hire training on English grammar fundamentals, voice, and accent - Preparing recurring training reports for the respective training manager - Assisting the recruitment team in screening candidates based on voice and accent - Auditing frontline agents' calls, recording scores, and observations on the call monitoring form - Providing feedback...

Role Overview: As the Data Practice Head, you will play a pivotal role in shaping and executing the data strategy of the company. Your main responsibilities will include driving innovation, overseeing the development and delivery of data solutions, and providing strategic leadership to align data initiatives with organizational goals. Your proficiency in data management, analytics, and AI/ML technologies will be crucial in establishing the company's data practice as a high-performing entity. Key Responsibilities: - Define and implement the overall strategy for the Data Practice to align with business objectives. - Lead and develop a team of data professionals, including data engineers, analy...

As a Dynamic VICE-PRINCIPAL at Aravali International School - Sector 43, your role will involve coordinating and assisting the Principal in academic administration and supervision. You will be responsible for framing the timetable, conducting tests and examinations, and organizing various school activities. Additionally, you will provide support in managing financial, infrastructure, people, and other resources effectively. Key Responsibilities: - Provide strategic leadership and direction for the school, ensuring high standards of education and student achievement. - Develop and implement school policies, programs, and curriculum in line with educational standards and regulations. - Manage ...

As a Director, Data Analytics at Microsoft's Cloud Supply Chain organization, your role will involve leading the analytics function for the spares supply chain. You will collaborate with cross-discipline teams, manage strategy and backlog, and drive insights to support supply chain and operations decisions. Your responsibilities will include: - Setting the vision and guiding technical approaches for leveraging data across the spares supply chain - Utilizing Azure Data technologies to enhance the speed, accuracy, and scalability of data analysis - Developing and maintaining relationships with program and business leaders to identify opportunities - Collaborating with other Microsoft Data Anal...

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with Welcome to Zensar! Read on for more details on the role and about us. Job Description- We are looking for a strong Delivery leader to lead and drive delivery, customer satisfaction, employee satisfaction for a Retail customer. Ideal candidate must have proven track record of leading a retail customer. Provide Solutions to existing projects and new projects including RFPs. Strong Communication and interpersonal skills. KPI Based/Agile Based Strong Execution of IT Services projects Financial management, People Management. Core Skills: Ide...

Requirements Description and Requirements Conduct regular one-on-one coaching sessions to provide feedback and guidance Monitor and evaluate calls to identify areas for improvement and reinforce positive behaviors Develop and implement metrics to assess the impact of voice coaching on call quality and customer satisfaction Track progress and provide reports on individual and team performance improvement Create customized coaching plans for individuals based on performance assessment Design and deliver training programs focused on voice modulation, diction and effective communication strategies Work closely with operations team to understand specific needs and tailor coaching accordingly Gaug...

Oversees the operations of team and ensure goals are met and service levels adhere to established quality standards Demonstrates high level of leadership, interpersonal and client relationship skills Provide expertise and guidance to the team on administrative and process aspects. Serves as liaison between team, clients, leadership, and various other support team Identifies opportunities for improvement; recommends possible training opportunities Provides input into goal setting and provides performance feedback Adapts team priorities to respond to customer and business partner needs To improve efficiency, quality and services of ongoing projects/processes Must have skills. People management...