Job
Description
Role Overview: As a Territory Sales Manager - Mass Retail at Airtel, you will be responsible for driving sales and end-to-end customer service in your assigned territory. Your role will involve increasing market share, revenue, executing the Go-To-Market (GTM) strategy, and fostering relationships with channel partners to enhance business for Direct-to-Consumer (D2C) mass retail. Key Responsibilities: - Drive revenue growth by focusing on new and existing channel partners, expanding the company's footprint, and optimizing the sales and distribution network within the territory. - Strengthen the distribution ecosystem through increased Below-the-Line (BTL) activities, effective coverage, and merchandising to ensure brand visibility and achieve sales targets. - Implement processes to enhance customer experience, satisfaction, and issue resolution while ensuring compliance with policies and customer Service Level Agreements (SLAs). - Manage and expand channel/distributor network, form partnerships, and train partners on product features and sales techniques. - Lead the territory team, update their knowledge base, coordinate with Zonal/Area managers, and anchor trainings for team member development. - Collaborate with central functions like marketing, finance, and HR to ensure alignment with company policies. Qualifications Required: - Full-time graduate degree, MBA/PGDM (optional) - 2+ years of sales experience, preferably in Telecom/FMCG industry Additional Company Details: Airtel, founded in 1995, is committed to providing global connectivity and unlocking endless opportunities. With a presence serving nearly 96% of the nation's population, Airtel is at the forefront of cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. The company aims to create impactful solutions for consumers while maintaining ecological balance. At Airtel, you will have the opportunity to make a difference, take ownership, and explore various career paths to contribute to a limitless future. Join Airtel and be limitless! Role Overview: As a Territory Sales Manager - Mass Retail at Airtel, you will be responsible for driving sales and end-to-end customer service in your assigned territory. Your role will involve increasing market share, revenue, executing the Go-To-Market (GTM) strategy, and fostering relationships with channel partners to enhance business for Direct-to-Consumer (D2C) mass retail. Key Responsibilities: - Drive revenue growth by focusing on new and existing channel partners, expanding the company's footprint, and optimizing the sales and distribution network within the territory. - Strengthen the distribution ecosystem through increased Below-the-Line (BTL) activities, effective coverage, and merchandising to ensure brand visibility and achieve sales targets. - Implement processes to enhance customer experience, satisfaction, and issue resolution while ensuring compliance with policies and customer Service Level Agreements (SLAs). - Manage and expand channel/distributor network, form partnerships, and train partners on product features and sales techniques. - Lead the territory team, update their knowledge base, coordinate with Zonal/Area managers, and anchor trainings for team member development. - Collaborate with central functions like marketing, finance, and HR to ensure alignment with company policies. Qualifications Required: - Full-time graduate degree, MBA/PGDM (optional) - 2+ years of sales experience, preferably in Telecom/FMCG industry Additional Company Details: Airtel, founded in 1995, is committed to providing global connectivity and unlocking endless opportunities. With a presence serving nearly 96% of the nation's population, Airtel is at the forefront of cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. The company aims to create impactful solutions for consumers while maintaining ecological balance. At Airtel, you will have the opportunity to make a difference, take ownership, and explore various career paths to contribute to a limitless future. Join Airtel and be limitless!
