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30 Issue Resolution Jobs

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Lead Engineer - Fleet Management
GE VERNOVA

5.0 - 7.0 years

Bengaluru

Work from Office

Job Description Summary Monitoring Diagnostics Sustaining Engineer - This role will be responsible for maintaining and managing Data Acquisition system (DAQ), Balance of Plant (BOP) and cross-fleet data to carry out the Monitoring and Diagnostic of Plant equipment. In this role, the engineer will be responsible for setup, configuration and troubleshooting the DAQ system during the initial configuration of the devices and managing its lifecycle. Additionally, the engineer will also be responsible for troubleshooting the integration of various 3rd party DCS, PLCs, DAQs, controller systems and BOP data sources with the GE Vernovas server at multiple sites. Job Description Roles and Responsibili...

Posted 5 days ago

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Application Developer-Open Source
IBM

6.0 - 8.0 years

Bengaluru

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* As a consultant at IBM, you'll play a vital role in the development, design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include* Lead the design and construction of new solutions using the latest technologies, always looking to add business value and meet user requirements. * Strive for continuous improvements by testing the build solution and working under an agile framework. * Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise...

Posted 1 week ago

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Application Developer-Cloud FullStack
IBM

8.0 - 13.0 years

Pune

Work from Office

As a Software Developer you''ll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients'' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being...

Posted 1 week ago

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Application Developer-Azure Cloud FullStack
IBM

4.0 - 8.0 years

Bengaluru

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As a Software Developer you''ll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients'' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager t...

Posted 1 week ago

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Senior Engineer II - Backend
IBM

10.0 - 15.0 years

Bengaluru

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We??re looking for Senior Engineers with a deep backend focus to join our team. In this role, you can expect to Design, prototype and implement features and tools while ensuring stability and usability Collaborate closely with Product Design and Product Management partners, as well as engineers on your team and others Act as a subject matter expert on quality development with an emphasis on Golang development Lead and execute large-scale projects, ensuring the reliable delivery of key features from design through full implementation and troubleshooting. Drive end-to-end project lifecycle, including architecture design, implementation, and issue resolution, with a focus on quality and efficie...

Posted 1 week ago

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Application Developer-Cloud Fullstack
IBM

3.0 - 7.0 years

Pune

Work from Office

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to ...

Posted 1 week ago

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Experienced Structural & Payloads Design Engineer
Boeing

8.0 - 13.0 years

Chennai

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Overview Technology for today and tomorrow People-driven culture Boeing India Engineering is looking for Experienced Structural Payloads Design Engineer to join their team in Chennai, Tamil Nadu. A successful candidate will understand collaboration and shall work with the Engineering Manager , Project lead Aerospace Mechanical Design and Systems expert to develop or optimize the designs, engineering process, analyze the supplier quality issues, support innovative technologies and digital initiatives. Position Responsibilities : Execute one or more projects independently without supervision. Handle end-to-end project management, including some configuration management and change control. Lead...

Posted 1 week ago

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Senior Analyst Programmer (Oracle FCCS)
Fidelity International

5.0 - 7.0 years

4 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: Product Management Knowledge of Oracle FCCS, ARCS, DRM SaaS applications Hands-on configuration of Oracle products as per requirements Awareness of financial regulations such as IFRS, US GAAP, India Taxes (GST/ICDS) Worked on Essbase Calc Manager functions, rules, and formulas Profile creation, integration, and data reconciliation in ARCS Staying updated on Oracle Cloud EPM processes and releases Identifying gaps in Oracle solutions with respect to business needs Bug & User Issue Resolution Coordinating with Oracle Support to resolve issues and implement enhancements Conducting UAT and securing sign-offs Supporting DRM processes for MDM Knowledge of Oracle TRCS applicat...

Posted 1 week ago

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Senior Analyst Programmer (Oracle FCCS)
Fidelity International

5.0 - 7.0 years

4 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities: Product Management Knowledge of Oracle FCCS, ARCS, DRM SaaS applications Hands-on configuration of Oracle products as per requirements Awareness of financial regulations such as IFRS, US GAAP, India Taxes (GST/ICDS) Experience with Essbase Calc Manager rules/formulas Profile creation, integration, and data reconciliation in ARCS Staying updated on latest Oracle Cloud EPM processes and releases Identifying gaps in Oracle solutions with respect to business needs Bug & User Issue Resolution Coordinating with Oracle Support for issue resolution and enhancements Conducting UAT and securing sign-offs Supporting DRM processes for MDM Knowledge of Oracle TRCS application (good ...

Posted 1 week ago

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Multi Asset Analytics Operations Senior Specialist
Fidelity International

3.0 - 6.0 years

6 - 9 Lacs

Gurgaon, Haryana, India

On-site

Key Responsibilities: Data Validation & Quality Control Perform daily checks on fund and derivative instruments, including duration and spreads. Validate multi-asset (fund of funds) attribution data, including positions, valuations, and transactions. Validate benchmark data and ensure consistency with internal systems. Identify and resolve data anomalies, breaks, and mismatches across multiple sources. Attribution Process Support Ensure accurate mapping of securities, sectors, and risk factors for attribution models. Manage internal and external applications providing attribution services. Support attribution calculations by verifying input data integrity. Collaborate with performance analys...

Posted 1 week ago

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Fixed Income Analytics Operations Senior Specialist
Fidelity International

3.0 - 6.0 years

5 - 7 Lacs

Gurgaon, Haryana, India

On-site

Key Responsibilities Perform daily data validation checks on fixed income instruments including duration, spreads, positions, valuations, and transactions Validate benchmark data and ensure consistency across internal and external systems Identify, investigate, and resolve data anomalies, breaks, and mismatches across multiple data sources Ensure accurate mapping of securities, sectors, and risk factors used in attribution models Manage and support applications providing attribution services Verify integrity of input data supporting attribution calculations Reconcile portfolio holdings and benchmark data against custodian and internal records Document root causes of discrepancies and coordin...

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Senior Operational Service Manager
Confidential

5.0 - 9.0 years

Chennai, All india

On-site

As a Senior Operations Manager, you will be responsible for the overall planning, delivery, and execution of origin and destination processes in Share Service Center India based on migrated tasks. Your strong leadership skills will be crucial as you manage team supervisors, leaders, analysts, and document representatives, providing strategic directions and guidance to consistently achieve service level agreements (SLA), operational excellence, and overall business requirements. Maintaining close collaboration with key stakeholders from region and/or local country offices is essential towards process standardization, optimization, automation, and issue resolution. You will report to the Share...

Posted 1 week ago

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Order To Cash Operations Analyst-Voice
Accenture

3.0 - 8.0 years

Gurugram

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Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.The role of the Collector is to ensure the prompt collection of payments within the stipulated payment terms, with the aim of optimizing Accounts Receivable (A/R) and enhancing the percentage of current AR, while minimizing write-offs. This role involves regular interaction with the client??s Sales/Opera...

Posted 1 week ago

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Team Manager- Credit Bureau Dispute
Barclays

0.0 years

Noida, Uttar pradesh, India

On-site

Embark on a transformative journey as a Team Manager- Credit Bureau Disputes at Barclays, where you'll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks. To thrive in this role, you'll need some previous experience in: Respond to consumer requests through written correspondence in accordance with Federal regulations related to the Fair Credit Reporting Act along with specific state requirements. Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurrence. Makes outbound calls as necessary to the consumer reporting...

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DevOps Engineer
Accenture

5.0 - 10.0 years

Hyderabad

Work from Office

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : Digital Marketing Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure. Your typical day will involve utili...

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Application Developer-Cloud FullStack
IBM

3.0 - 7.0 years

Hyderabad

Work from Office

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being e...

Posted 2 weeks ago

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Application Developer-SAP ABAP HANA
IBM

3.0 - 7.0 years

Bengaluru

Work from Office

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being e...

Posted 2 weeks ago

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Application Developer-SAP ABAP HANA
IBM

3.0 - 7.0 years

Gurugram

Work from Office

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being e...

Posted 2 weeks ago

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Application Developer-Open Source
IBM

8.0 - 10.0 years

Hyderabad

Work from Office

As a consultant at IBM, you''ll play a vital role in the development, design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include Lead the design and construction of new solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor''s Degree Preferred education Master''s Degree Required technical and professional expertise 8-1...

Posted 2 weeks ago

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Application Developer-AWS Cloud FullStack
IBM

4.0 - 8.0 years

Bengaluru

Work from Office

As a Software Developer you''ll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients'' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being...

Posted 2 weeks ago

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Manager Partnership - Financial Services
Meesho

2.0 - 3.0 years

Bengaluru

Work from Office

About the Role In this role, you will build and manage lender partnerships with Banks and NBFCs to drive lending business for Meesho users and sellers. You will play a vital role in shaping the partnership strategy for FS, identifying and integrating suitable partners, facilitating co-lending arrangements for existing partners, driving policy and commercial alignments as well as managing the supply side roadmap. In addition, you will need to work closely with internal stakeholders like growth, credit risk, product & technology teams for implementation. What you will do Identify, evaluate, and onboard new Bank and NBFC partners for user and seller lending programs. Drive end-to-end partner li...

Posted 2 weeks ago

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Executive / Consultant/ Analyst
confidential

3.0 - 7.0 years

Pune, All india

On-site

As the Candidate, you will be responsible for the following tasks: Role Overview: You will be in charge of managing Proof of Concept (POC) for newly onboarded customers and ensuring a smooth onboarding experience. Additionally, you will conduct training sessions for customers, lead business review meetings, engage with dormant accounts, and provide customer support for issue resolution. Key Responsibilities: - Drive and complete the POC process for newly onboarded customers. - Provide dedicated support and guidance during the POC phase to ensure a seamless onboarding experience. - Conduct training sessions for new and existing customers to ensure effective platform adoption. - Customize trai...

Posted 3 weeks ago

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International Customer Support Voice& Technical Support Chat||
Axis Services

0.0 - 4.0 years

1 - 4 Lacs

Hyderabad

Work from Office

||Hiring for International Customer Support Voice & Technical Support Chat||Immediate Joiners|| Process 1: International Voice Process Eligibility Criteria: Experience: 1 to 3 Years (International Voice Recent mandatory) Education: Graduation mandatory EPFO / UAN: Mandatory Excellent English communication skills Salary Package: 4.8 LPA Interview Process: AMCAT Versant Manager Round Process 2: Domestic Voice Process Eligibility Criteria: Experience: Minimum 1 Year in any Voice Process Education: Undergraduates / Graduates eligible Good communication skills Salary Package: 3.8 LPA Interview Process: HR Round Operations Round Process 3: Voice Process (Contract Based) Eligibility Criteria: Exper...

Posted 3 weeks ago

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Application Developer-Cloud FullStack
IBM

3.0 - 7.0 years

10 - 14 Lacs

Pune

Work from Office

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being e...

Posted 3 weeks ago

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Application Developer-Cloud FullStack
IBM

3.0 - 7.0 years

10 - 14 Lacs

Hyderabad

Work from Office

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being e...

Posted 3 weeks ago

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Exploring Issue Resolution Jobs in India

The issue resolution job market in India is thriving with opportunities for individuals who excel in problem-solving and troubleshooting. With the increasing demand for customer support and technical assistance across various industries, issue resolution professionals are in high demand. This article aims to provide valuable insights for job seekers looking to explore careers in issue resolution in India.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Chennai

These cities are known for their vibrant job markets and have a high demand for issue resolution professionals.

Average Salary Range

The average salary range for issue resolution professionals in India varies based on experience and location. Entry-level positions may start at INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

A typical career path in issue resolution may involve starting as a Junior Support Analyst, progressing to a Senior Support Specialist, and eventually becoming a Team Lead or Manager in the field of issue resolution.

Related Skills

In addition to strong problem-solving abilities, issue resolution professionals are often expected to have skills such as: - Excellent communication skills - Technical knowledge - Customer service orientation - Attention to detail

Interview Questions

  • What is your approach to troubleshooting technical issues? (medium)
  • How do you prioritize and escalate issues in a high-pressure environment? (advanced)
  • Can you give an example of a challenging issue you resolved successfully? (basic)
  • How do you handle difficult customers or clients? (medium)
  • Explain the importance of documentation in issue resolution. (basic)
  • How do you stay updated with the latest technologies and tools in issue resolution? (medium)
  • Describe a time when you had to work collaboratively with a team to resolve an issue. (medium)
  • What steps do you take to prevent recurring issues? (advanced)
  • How do you ensure customer satisfaction after resolving an issue? (basic)
  • Have you ever had to deal with a major system outage? How did you handle it? (advanced)
  • What tools or software do you use for issue tracking and resolution? (basic)
  • How do you handle multiple ongoing issues simultaneously? (medium)
  • Explain a complex technical issue you resolved without any external help. (advanced)
  • How do you approach training new team members on issue resolution processes? (medium)
  • Can you provide an example of a time when you had to think creatively to solve an issue? (medium)
  • What do you do to de-escalate a tense situation with a frustrated customer? (medium)
  • How do you measure the success of your issue resolution efforts? (basic)
  • Describe a time when you had to troubleshoot a hardware issue remotely. (medium)
  • How do you ensure data security and privacy while resolving issues? (medium)
  • Explain the role of root cause analysis in issue resolution. (basic)
  • Have you ever implemented a process improvement in issue resolution? If so, what was it? (advanced)
  • How do you handle conflicting priorities when resolving multiple issues? (medium)
  • Can you discuss a time when you had to work under tight deadlines to resolve an issue? (medium)
  • What do you do to maintain your technical skills and knowledge in issue resolution? (basic)
  • How do you adapt your communication style when dealing with technical and non-technical stakeholders? (medium)

Closing Remark

As you prepare for interviews in the field of issue resolution, remember to showcase your problem-solving abilities, technical expertise, and customer service skills. With the right preparation and confidence, you can excel in this rewarding career path in India. Good luck!

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