1532 Issue Resolution Jobs

We are looking for a dynamic and proactive Program Lead - School Solutions Implementation to support the implementation of the Wadhwani Foundation Program across partnered state schools. This role is ideal for professionals with experience working with school management or supporting school initiatives. As the primary point of contact for school principals and teachers, you will be responsible for driving engagement, ensuring timely follow-ups, and supporting program adoption at the school level, directly contributing to our educational impact. Key Responsibilities School Liaison: Act as a crucial liaison between the Wadhwani Program team and partnered state/center/board schools. Engagement & Follow-up: Regularly follow up with school principals and teachers regarding program sign-ups and implementation progress. Stakeholder Coordination: Ensure timely communication and coordination with all stakeholders to maintain program momentum and drive adoption of our solutions. Support & Issue Resolution: Provide on-ground and remote support to schools for resolving any queries related to the program. Monitoring & Documentation: Monitor participation, escalate issues or delays as needed, and accurately document updates, feedback, and success stories from schools. Qualifications Education: A Bachelor's degree in Education, Social Work, or a related field is preferred. Experience: Proven experience working with school management, NGOs in the education sector , or in a freelance capacity supporting schools . Prior experience working with government or state school systems is a plus. Exposure to implementing educational programs or EdTech initiatives at the school level. Skills Relationship Building: Proven ability to engage and build strong relationships with school principals and teachers. Communication: Excellent communication and negotiation skills , both verbal and written. Proactivity & Organization: Strong follow-up skills and a proactive approach to task completion. Autonomy & Collaboration: Ability to work independently and effectively manage multiple stakeholders. Language Proficiency: Proficiency in regional/local language(s) would be an added advantage.

As a quality inspector, you will be responsible for conducting regular quality assessments on incoming materials from vendors and outgoing products for shipping. Your primary duty will be to reject any products or materials that do not meet the quality expectations set by the company. In order to carry out these tasks effectively, you will need to read blueprints, plans, and specifications to understand the requirements of the products and services being inspected. In addition, you will be required to measure product dimensions, examine functionality, and compare the final product to the specified requirements. Your role will also involve recommending improvements to the production process to enhance quality control and ensure that the company's products meet high standards. Documenting inspection outcomes by completing detailed reports and performance records will be a crucial part of your responsibilities. You will also be expected to educate the production team on quality control concerns to enhance product excellence and supervise the production process to resolve any quality-related issues promptly. The ideal candidate for this position should have a high school diploma or equivalent qualification, with a preference for certification in quality control. A minimum of 2 years of experience in a similar role is required, along with excellent knowledge of MS Office, good math and technical skills, and a strong understanding of quality control standards and testing techniques. If you are an experienced and highly analytical individual with a keen eye for detail and a commitment to upholding safety regulations, we encourage you to apply for this role and contribute to our goal of delivering high-quality products to our customers.,

As a Business Systems Integration professional at Google, you will play a crucial role in enhancing internal business processes and ensuring the smooth implementation of technical solutions for supply chain management. Your responsibilities will include collaborating with internal business teams to architect and lead the system vision, driving the technical and architectural strategy, and defining best practices for solution design and development. With a minimum qualification of a Bachelor's degree in Computer Science, Engineering, or relevant field, along with 5 years of experience in supply chain management systems solutions design and project management, you will bring valuable expertise to the team. Your experience in managing full system implementation lifecycles, including analysis, design, build, testing, implementation, and support, will be essential in achieving excellence, performance, and security in business systems. Preferred qualifications for this role include experience working with database technologies for data extraction and manipulation, as well as the ability to integrate third-party products into an ERP system. Your technical expertise will be instrumental in building business applications, influencing feature design, and ensuring the reliability of applications and systems. As a member of the Business Systems Integration team, you will have the opportunity to collaborate with Google executives, define the scope of technical projects, and architect innovative solutions to automate and scale business systems. You will also develop expertise in the Supply Chain business domain and contribute to the overall success of Google's product portfolio. Join us at Google, where we work at lightning speed to remove roadblocks and help Googlers work faster and more efficiently. Be part of a team that values technical excellence, innovation, and collaboration to drive impactful solutions in supply chain management.,

As a VIP Customer Service Associate for a Gaming Process, your primary responsibility will be to interact with VIP customers on a daily basis and address all their issues through phone, social media, and chat channels. You will actively engage customers on social media platforms to promote participation in upcoming sales events. Building strong relationships with customers, identifying and resolving issues promptly, and engaging with VIP players individually to drive sales and enhance customer retention will be key aspects of your role. You will also be responsible for moderating forums, monitoring social media accounts, analyzing Beta feedback, and ensuring a high level of customer satisfaction without escalations. A post-secondary degree in any major, along with 2-4 years of customer service experience, is required for this position. Fluency in spoken and written English, strong analytical skills, and attention to detail are essential. Additionally, you should be able to think critically, work well under pressure, and possess excellent communication skills. The ideal candidate must be proactive, professional, and able to develop positive relationships with customers. You should be a self-starter with a flexible attitude, capable of multitasking, prioritizing tasks, and meeting deadlines. A willingness to work nights, previous experience in script-free chat and email processes, and the ability to stay updated on industry trends and resolutions are also necessary for this role.,

Your Impact: As an Application Production Support Lead, you will play a crucial role in overseeing and managing the production support for customer applications. Your responsibilities will include handling a range of issues from critical to low priority, providing 24x7 support for customer applications, monitoring application performance, and ensuring high availability and performance. You will be the primary point of contact for production support issues, conducting root cause analysis, coordinating with development teams, and deploying fixes as required. Additionally, you will lead a team of production support engineers, provide guidance and support, conduct training sessions, and ensure adherence to best practices and support processes. Your ability to communicate effectively with stakeholders, maintain detailed documentation, and identify process improvements will be key to your success in this role. Qualifications: To be successful in this role, you should have a Bachelor's degree in Computer Science, Engineering, or a related field, along with 6-9.5 years of hands-on experience in application production support. You should have proven experience in application-level debugging, incident management, and handling P1-P3 issues. Experience in Trade Surveillance Prod Support Capital Markets domain is required, and Surveillance domain knowledge is beneficial. Strong communication skills, the ability to use tools like ServiceNow and Jenkins, and familiarity with SQL, No-SQL, networking, and scripting languages like Java or Python are essential. Exposure to KX and time series databases is a plus. Your commitment to providing status reports, sharing information, and participating in on-call rotations as required will be crucial in this role. Additional Information: Publicis Sapient is a digital transformation partner that helps organizations achieve their digitally-enabled future. With a focus on strategy, consulting, customer experience, and agile engineering, we aim to accelerate our clients" businesses by designing products and services that customers truly value. Join our team to sharpen your skills, expand your collaborative methods, and make a direct impact on our clients and their businesses. We offer a gender-neutral policy, 18 paid holidays throughout the year, generous parental leave, flexible work arrangements, and employee assistance programs to support your wellness and well-being.,

As an Infoscion, your main responsibility will be to interact with clients to ensure quality assurance, resolve issues, and maintain high levels of customer satisfaction. You will be involved in understanding requirements, designing, validating architecture, and delivering service offerings in the technology domain. Project estimation, solution delivery inputs, technical risk planning, code reviews, and unit test plan reviews will also be part of your tasks. Your role will involve leading and guiding teams to develop high-quality code deliverables, ensuring knowledge management, and adhering to organizational guidelines and processes. You will play a crucial role in building efficient programs/systems to support clients in their digital transformation journey. In addition to the primary skills of ETL and Data Quality, you are expected to have knowledge of multiple technologies, architecture and design fundamentals, testing tools, agile methodologies, and project life cycle activities. Understanding estimation methodologies, quality processes, business domain basics, analytical abilities, strong technical skills, and good communication skills are essential. Moreover, you should possess a good understanding of technology and domain, software quality assurance principles, SOLID design principles, and modelling methods. Awareness of the latest technologies and trends, along with excellent problem-solving, analytical, and debugging skills, will be valuable assets in this role.,

As a Sales Manager, you will be responsible for identifying and targeting opportunities in industries such as construction, infrastructure, commercial facilities, oil & gas, and mission-critical sectors. Your primary tasks will include developing strategic sales plans, generating leads, drafting proposals, negotiating agreements, and closing deals for DG sets (ranging typically from 20kVA up to 1500kVA) and OEM spare parts. It will be essential for you to monitor industry trends, competitive offerings, and regulatory changes to stay ahead of the market. Your role will involve using market intelligence to refine product positioning, pricing strategies, and identifying new business segments or territories. Collaboration with service teams will be crucial to ensure smooth installation, commissioning, and handover processes. You will also be required to support distributors, dealers, and channel partners through training, technical guidance, and issue resolution. In this position, you will work closely with engineering, production, supply chain, and finance teams to support project execution, ensure timely delivery, and provide updates on customer feedback and solution enhancements. This is a full-time, permanent position with a day shift schedule. The work location will be in person. Apply now if you are ready to take on this challenging role and drive sales success in the specified industries.,

As a Senior Incident and Problem Manager at FIS, you will play a crucial role in providing 24x7 support for incidents within a production environment, ensuring that service level agreements are met to support clients" critical business requirements. You will act as the focal point for incident review and escalation when necessary, working across various product lines and engaging with different levels of management on a daily basis. Your familiarity with the ITIL framework will be essential as the Incident Management process feeds into the Change and Problem processes. Your responsibilities will include developing, coordinating, and promoting incident management activities across the enterprise, ensuring the effective functioning of Incident Management processes across all support areas. You will manage and direct technical specialists and computer operations staff during incident restoration, serving as a liaison between different teams for high severity incidents. To be successful in this role, you should have 8 to 12 years of experience in incident management principles, procedures, and techniques. Strong knowledge of ITIL, issue resolution, escalation practices, FIS products and services, and IT infrastructure is required. Your ability to think analytically and creatively when problem-solving, along with effective communication skills at all organizational levels, will be key. You should also possess decision-making skills within specified parameters and the ability to make independent and collaborative decisions. Joining FIS will offer you an exciting opportunity to be part of the world's leading FinTech Product MNC, with a range of benefits designed to support your lifestyle and wellbeing. You will have a multi-faceted job with a broad spectrum of responsibilities in a modern international work environment, collaborating with a dedicated and innovative team. At FIS, we are committed to safeguarding the privacy and security of all personal information processed to provide services to our clients. Our recruitment model primarily involves direct sourcing, and we do not accept resumes from recruitment agencies not on the preferred supplier list. We do not bear any responsibility for fees related to resumes submitted through job postings or other parts of our company.,

As the Head of Operations for the Managed Services vertical at MitKat Advisory Pvt. Ltd., you will play a crucial role in overseeing the staffing and operations functions of the organization. MitKat Advisory Pvt. Ltd. is a well-established Consulting firm with a strong presence in India, Singapore, London, UAE, and Indonesia. Your primary responsibility will be to ensure the smooth functioning of the operations, create a positive work environment, and drive the efficiency, success, and growth of the team members. Your key responsibilities will include: - Talent acquisition, onboarding, and HR operations such as attendance, leave management, and data accuracy. - Ensuring compliance with background verification, insurance, and managing the employee lifecycle from induction to engagement. - Monitoring process health and aligning support systems effectively. - Acting as the Client SPOC and managing client accounts. - Tracking KPIs/SLAs, conducting business reviews, and resolving issues efficiently. - Overseeing proposals, contracts, and invoices. - Engaging proactively with clients and handling escalations effectively. - Leading strategic projects focused on automation, HRMS tools, and dashboard development. - Designing lifecycle processes for large field teams and implementing admin standardization and training plans. - Collaborating with leadership on organizational development initiatives. The ideal candidate for this role should possess: - An MBA in HR with HR certifications such as SHRM or CIPD. - More than 10 years of experience in operations/delivery within staffing-intensive industries. - Strong skills in stakeholder, client, and team management. - Experience in managing multi-client setups, backend operations, and implementing automation solutions. If you are passionate about contributing to a fast-growing business, enjoy working in a collaborative and innovative environment, and are committed to professional growth, we encourage you to apply for this exciting opportunity. Please share your CV with us at purvi.poojari@mitkatadvisory.com and careers@mitkatadvisory.com.,

You are a highly motivated and experienced Oracle Global Trade Management (GTM) Techno-Functional Consultant sought to join our team. You will possess a strong blend of functional and technical skills in Oracle GTM, along with working experience in OTM, transportation management, cloud migration, and the global trade domain. Leadership experience in end-to-end GTM implementations is essential. Your responsibilities will include leading or supporting full-cycle Oracle GTM implementations (minimum of 3 as a Functional/Solution Lead), performing feasibility analysis, designing quick POCs, and recommending solutions on GTM. You will conduct gap analysis, propose and design workarounds or custom solutions in collaboration with Oracle and client stakeholders. Configuring Oracle GTM based on business requirements and documenting all configurations will be crucial. You will create and maintain functional and technical design documents, use cases, and test scripts. Driving and participating in testing, deployment, and solution rollout activities is part of the role. Collaboration with cross-functional teams for a smooth on-premise to cloud migration is expected. Managing and supporting Oracle GTM Cloud quarterly releases and related activities, ensuring timely issue resolution and performance tuning of GTM/OTM applications, as well as providing training, knowledge transfer, and post-go-live support to end users and clients are essential tasks. You should have 8-10 years of hands-on experience in Oracle GTM, with solid exposure to OTM and proven leadership in at least 3 GTM full-cycle implementation projects. A strong functional understanding of global trade and transportation management processes is required. Proficiency in configuration, analysis, documentation, testing, and deployment is crucial. Experience with Oracle Cloud GTM and on-premise to cloud migration is preferred. Excellent written and verbal communication, analytical, and documentation skills are expected. Possessing an Oracle GTM certification is preferred, along with a strong understanding of trade compliance, customs management, and product classification.,

The Team Leader - ESSCO will lead the sales team in positioning Essco as a prominent brand in the value market segment. This pivotal role involves strategic oversight and hands-on management to drive revenue growth across Essco's product lines, such as faucets, sanitaryware, cisterns, and H.W.S. You will be responsible for personally managing key Regional Distributors (RDs), ensuring effective sales team training, and achieving significant dealer expansion. Your role will involve executing market strategies, enhancing dealer performance, and guiding a high-performing team to surpass targets. You will oversee and motivate the Essco sales team to achieve or surpass revenue objectives for all product categories, including ESSCO Faucets, ESSCO Sanitaryware, ESSCO Cisterns, and ESSCO H.W.S. Additionally, you will take personal responsibility for top RDs, ensuring they meet sales targets and positively impact overall revenue performance. Managing and collaborating with Regional Sub-Distributors (RSDs) to align with sales strategies and maximize performance will also be part of your responsibilities. Your duties will include identifying and recruiting suitable Regional Distributors (RDs) in consultation with the HOD/ZH, driving dealer growth with a focus on expanding the dealer universe and enhancing productivity. You will conduct targeted training sessions for the RD/RDS sales team to boost their skills and performance, ensuring all training objectives are achieved. Furthermore, you will develop and execute strategies to expand Essco's market presence, monitor sales performance metrics to identify improvement areas, and foster strong dealer relationships for growth. You will provide regular reports to senior management on sales performance, market trends, and team progress, offering insights and recommendations for strategic adjustments. Ensuring the efficient execution of sales operations, brand visibility, hygiene standards, issue resolution, market analysis, and effective inventory management will be crucial aspects of your role. Overall, a Bachelor's degree in Business, Marketing, or a related field is required, while an MBA or equivalent is preferred.,

As a Male Supervisor located in Satna, Madhya Pradesh, you will be responsible for supervising daily operations and ensuring efficient workflow. Your role will involve handling data entry tasks, overseeing junior staff, and maintaining client relationships through in-person, phone, and email communications. Additionally, you will be required to manage records, resolve client issues promptly, and collaborate with other departments for operational support. The ideal candidate should have a minimum of 1 year of supervisory experience and hold a graduate degree. Proven expertise in client servicing, account management, or a related field is desirable for this position. This is a full-time role with a monthly salary ranging from 10000 to 12000. Your work schedule will be during the day shift, and the job requires your physical presence at the designated work location in Satna, Madhya Pradesh. If you are a detail-oriented individual with strong communication skills and the ability to multitask effectively, we encourage you to apply for this exciting opportunity to contribute to our team's success.,

You will be responsible for managing and supervising civil construction projects from start to finish. This includes reviewing and interpreting project plans, blueprints, and specifications, as well as coordinating with subcontractors, engineers, and architects to ensure project success. Your role will also involve monitoring construction progress and quality standards on-site, implementing safety protocols, and ensuring compliance with regulations. Additionally, you will be tasked with preparing progress reports and communicating project status to stakeholders. To excel in this position, you should have proficiency in construction management software such as AutoCAD and expertise in facade exterior and interior works, including ACP and glass works. Experience in managing civil projects, including pipelines, contracts, and schematics, is essential. Strong blueprint reading skills are required to accurately interpret project requirements. Knowledge of construction site operations and safety protocols is a must, along with the ability to lead a team effectively and resolve issues efficiently. This is a full-time position that requires a Bachelor's degree. While the job allows for remote work, the candidate must be able to commute in person as needed.,

As a Sales Manager at Eppendorf, you will face various challenges that will require your expertise and skills to overcome. It is essential for you to have knowledge of Tenders and Incoterms, along with effective communication skills to engage with customers regularly and build strong business relationships with key decision makers. Understanding Business to Business (B2B) practices will be crucial in your role. Developing a comprehensive understanding of Eppendorf products, projecting professionalism, integrity, and trustworthiness in all your interactions, and providing support and insights to colleagues are key aspects of your responsibilities. You should excel in problem-solving and issue resolution, working at different levels within an account, and collaborating with Dealers / Channel Partners effectively. Your ability to contribute to higher management goals, align your approach accordingly, and be recognized as a resource and leader in setting best practices will be essential. Working collaboratively as part of a team to achieve defined objectives, demonstrating and coaching the company sales process, and maintaining focus on brand building, integrity, and trustworthiness are crucial for success in this role. In terms of expertise, you are expected to have 5-10 years of sales experience with a minimum of 3-5 years in team management. Experience in maintaining above-average Company CAGR, recommending optimal solutions to customers, and cross-selling to maximize sales potential are important skills. Strong communication, analytical, and thinking skills, along with the ability to manage teams, handle multiple tasks, and prioritize effectively to meet deadlines are essential. You should be able to work in a matrix organization with multiple stakeholders and hold a Bachelor's degree in Life Science or equivalent from a recognized college or university. At Eppendorf, we value our employees and their performance. We provide a wide range of learning and development opportunities for you to deepen your technical knowledge and experience continuous growth. By working with us, you will contribute meaningfully to improving human living conditions. We offer an attractive salary, employee benefits, performance bonuses, and ensure equal opportunities for all qualified employees and applicants.,

We are looking for a highly skilled Workday Finance Consultant to provide support and optimization for Workday Financial Management applications, specifically focusing on Record to Report, Contract to Cash, and Financial Integrations. The ideal candidate will possess a strong expertise in Workday Finance configuration, troubleshooting, and business process improvements. Your responsibilities will include: - Expertise in Financial Modules like Contract to Cash and Record to Report - System Configuration & Support: Configuring and maintaining Workday Financials, including business processes, security, and reporting. - Business Process Optimization: Collaborating with finance teams to enhance workflows, automate processes, and drive efficiency. - Integration & Data Management: Supporting integrations with third-party systems, ensuring data accuracy, and troubleshooting issues. - Workday Releases & Enhancements: Analyzing, testing, and implementing new Workday features, updates, and enhancements. - Reporting & Analytics: Developing custom reports and dashboards using Workday Reporting and Prism Analytics. - Issue Resolution & User Support: Providing functional and technical support, troubleshooting issues, and training end users. - Governance & Compliance: Ensuring system controls align with financial regulations, audits, and company policies. - Leading the development and implementation of geospatial analysis projects using Workday tools. - Overseeing the integration of Workday Studio and Workday Integrations to ensure seamless data flow. - Providing technical expertise in creating and maintaining Workday (Technical) Reports. - Collaborating with finance teams to develop and optimize Workday (Finance) models. - Ensuring data accuracy and integrity in all geospatial and Workday-related tasks. - Developing and maintaining documentation for all geospatial and Workday processes. - Conducting regular audits and assessments to identify areas for improvement. - Training and supporting team members on the use of Workday tools and geospatial analysis techniques. - Monitoring and analyzing geospatial data to provide actionable insights for business decisions. - Working closely with stakeholders to understand their requirements and deliver customized solutions. - Staying updated with the latest trends and advancements in geospatial analysis and Workday technologies. - Contributing to the continuous improvement of processes and methodologies within the team. - Ensuring compliance with company policies and industry regulations in all tasks. Qualifications: - Strong technical skills in Workday Studio, Workday Integrations, and Workday (Technical) Reports. - Experience in developing and optimizing Workday (Finance) models. - Expertise in geospatial analysis and data visualization techniques. - Excellent problem-solving and analytical skills. - Proficiency in creating and maintaining technical documentation. - Strong communication and collaboration abilities. - Keen eye for detail and commitment to data accuracy and integrity. - Adaptability and openness to learning new technologies and methodologies. - Ability to work independently and as part of a team. - Proactive approach to identifying and addressing issues. - Commitment to continuous improvement and professional development. - Understanding of industry regulations and compliance requirements. - Effective training and support for team members in technical skills. Certifications Required: - Workday Record to Report - Workday Contract to Cash - Workday Integrations Core and Studio,

As an IRDA Trainer - Insurance located in Gurgaon - Sec 44 with a 6 Days Working schedule (Day Shift), your primary requirement is to possess the following skills: Required from Insurance Sales training background for IRDAI Trainer. Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching. Ability to communicate and resolve issues that affect Performance Criteria. Ability to handle escalations from employees. Ability to escalate issues to their supervisor or other internal departments. Demonstrated language fluency in English and Hindi. Your responsibilities will include: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinating training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications, and internal systems. Providing product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders, and Asst. Sales Managers. Assisting in the delivery of on-going training programs. Evaluating training and reporting on trainees. Reviewing trainings performances and preparing participant score sheets. Arranging for follow-up training or reporting following training sessions. Providing timely & constructive feedback and counseling of the trainees. Maintaining detailed records of workshops conducted, participant lists, feedback, follow-up activities, etc. Additionally, the desired skills include: Required from a training background. Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching. Ability to communicate and resolve issues that affect Performance Criteria. Ability to handle escalations from employees. Ability to escalate issues to their supervisor or other internal departments. Demonstrated language fluency in English and Hindi. The ideal candidate should be comfortable working from the office for 6 days.,

As a Medical Auditor, you will be responsible for managing relationships and engagements with clients. This includes conducting regular check-ins and business reviews to evaluate progress, collect feedback, and nurture long-term client relationships. You will also be tasked with swiftly identifying and resolving client issues, working closely with internal teams for escalation and ensuring timely resolutions. Effective collaboration and communication are key aspects of this role. You will need to uphold strong cross-functional communication by sharing insights, performance metrics, and client feedback through consistent reports and updates with both internal stakeholders and clients. By maintaining open lines of communication and fostering positive relationships, you will play a crucial role in the success of our medical auditing operations.,

As the Principal SAP CS / S4 Hana Public Cloud Services Expert Consultant within the Schneider Digital / End to End Customer Relationship practice, you will play a crucial role in designing and delivering E2E ERP solutions to support the business transformation for the bFS program related to service execution. Your responsibilities will include collaborating closely with the Services business and Line of Business team to design E2E ERP and S4 Hana public cloud solutions. You will ensure that business requirements are effectively captured and that the newly defined solutions cater to the needs of various countries while being scalable and globally applicable. Supervising the implementation and testing of the solutions across different platforms to deliver E2E functionalities such as bFO, CPQ, SAP ERP, and bFS will be a key aspect of your role. You will also be responsible for informing the relevant teams for the run mode and overseeing the feedback loop through deployment in countries to implement necessary evolutions and enhancements through releases. To excel in this role, you should possess a Bachelor/Master of Engineering degree, in-depth knowledge of the CS module of SAP and its integrations, and a good understanding of the services business. Experience in working with multi-technology integrated systems, managing integrations, and communicating between systems and teams is essential. You should have the ability to think innovatively about SAP solutions in an integrated environment and work towards issue resolution and continuous improvement in SAP areas. Strong analytical, synthesis, and interpersonal skills are crucial for this role, along with the ability to effectively multitask, manage priorities, and communicate persuasively at various organizational levels and in a multicultural environment. If you are a tech-savvy professional with a track record in large-scale business transformation and global programs, and have experience working with global stakeholders, we encourage you to apply and be part of our dynamic team at Schneider Electric. Join us in creating connected technologies that reshape industries, transform cities, and enrich lives. At Schneider Electric, we value diversity, inclusivity, and care for our employees, customers, and communities. Be part of our journey to ensure Life Is On everywhere, for everyone, and at every moment. For more information on Schneider Electric and our commitment to Diversity, Equity, and Inclusion, please visit our website.,

As an Operations & Client Outreach Intern at our company, your primary responsibility will be to manage calls, coordinate with vendors and event organizers, resolve product-related issues, and support daily operations. The ideal candidate for this role is confident in communication, adept at multitasking, and comfortable with cold calling. Proficiency in MS Office and the ability to handle client-facing tasks are essential for this position. Your key responsibilities will include handling incoming and outgoing calls related to events and button services, cold calling event organizers, societies, and companies for lead generation, coordinating with vendors for services, logistics, and issue resolution, communicating with clients professionally via email and phone, maintaining Excel/Google Sheets for tracking leads and operations, resolving button issues by coordinating with the support/vendor team, attending meetings and following up with clients and partners, as well as preparing basic reports, quotations, and proposals using MS Office. This is a full-time internship position with a contract length of 6 months. The benefits include cell phone reimbursement, paid time off, day shift schedule, fixed shift schedule, and a performance bonus. The work location is in person, and the ability to commute or relocate to Noida, Uttar Pradesh is preferred. If you are looking to gain hands-on experience in operations and client outreach, and possess excellent communication skills along with the ability to handle multiple tasks efficiently, we encourage you to apply for this exciting opportunity.,

As an Architectural Project Manager at Credeb Advisors LLP, you will be responsible for managing and overseeing architectural projects from design development to construction administration. Your role will involve supervising and mentoring junior architects and designers, offering guidance and feedback on their project work. You will also play a key part in developing and refining architectural designs, encompassing schematic design, design development, and construction documentation. Effective communication with clients is a crucial aspect of this role, where you will be expected to present design concepts and address any project concerns that may arise. Additionally, you will be responsible for overseeing construction administration, which includes conducting site visits, monitoring progress, and resolving any issues that may come up during the construction phase. Credeb Advisors LLP is a company that provides a wide range of business solutions in various fields such as project financing, accounting, legal, human resources, and risk advisory. With a focus on delivering professional and honest services to valued customers, our team members bring with them prior experience from "Big 4 Accounting & Auditing Firms", leading Indian law firms, and multinational companies. Our unique approach aims to help enterprises explore exceptional opportunities, manage sustainable growth, and maximize revenue.,

You are invited to join a dynamic team that provides Operational Support for Digital applications, including Online & Mobile Banking (OMB/OLB), Customer Relationship Management (CRM) Pega, and Account Opening (AO) platforms. As a skilled professional with 6+ to 8 years of experience, your role will involve ticket management, system monitoring, issue resolution, and collaboration to ensure optimal application performance. You will also serve as a Subject Matter Expert (SME), leading initiatives, improving processes, and ensuring system uptime. Your primary responsibilities will include 24/7 monitoring of digital applications to maintain system health and performance. You will perform daily system health checks, manage system shut down and start up requests, and handle ticket queues for OLB, CRM Pega, and AO platforms. Additionally, you will assist in system-level support tasks, communicate maintenance/outage updates, and participate in knowledge transfer sessions to enhance system understanding. As a Senior Specialist, you will act as an SME for the architecture and technology stack of supported applications. You will lead the resolution of procedural and technical process gaps, drive troubleshooting initiatives, and mentor peers to create a collaborative work environment. Your commitment to system uptime and effective management of supporting technologies will be crucial for success in this role. This is a full-time, permanent position based in White Field, Bengaluru, Karnataka. You will be required to work from the office in a 24/7 rotational shift environment with weekend availability depending on escalations. The role is open for immediate joiners who are currently serving their notice period. In return for your expertise, you will receive benefits such as commuter assistance, a flexible schedule, health insurance, and Provident Fund. The application deadline is 14/04/2025, and the expected start date is 17/04/2025. If you are ready to take on this exciting opportunity and make an impact, please connect for further details and clarity as soon as possible.,

As a Customer Assistance representative, you will be responsible for providing prompt and courteous assistance to customers through various communication channels such as phone, email, etc. Your primary duties will include addressing inquiries related to bookings, reservations, schedules, fares, and other transportation-related matters. Your role will also involve investigating and resolving customer issues and complaints in a timely manner. You will collaborate with internal and external departments, such as Carriers and the Warehouse team, to resolve complex issues and ensure customer satisfaction. In terms of Booking Management, you will need to prioritize carrier partners while booking critical and urgent shipments based on customer requirements and agreed terms. Tracking all in-transit shipments will be crucial. You will be required to discuss with carrier SPOCs for delivery alignments, follow-up on pending requests for priority closure, and provide accurate information regarding shipment status, TAT, in-route challenges, solutions, and any other relevant details to assist customers in making informed decisions. Additionally, you will be responsible for sending daily reports of undelivered shipments to customers and discussing each case to conclude. You will also prepare Monthly customer Service Performance Reports (SPRs) and discuss them with customers to understand challenges and identify key areas of improvement. Maintaining accurate records of customer interactions, inquiries, and resolutions on email and customer trackers will be part of your daily tasks. You will also need to coordinate with consignees to understand challenges for undelivered shipments and take corrective measures. Identifying and resolving logistics-related issues, such as shipping delays and transportation disruptions, will be essential. You will investigate the root causes of problems and implement corrective actions to prevent recurrence. To qualify for this role, you should have a full-time Post-Graduate/MBA from a Top IIM, along with 0-2 years of experience in logistics management, preferably in a similar role. Proficiency in Hindi and English with strong verbal and written communication skills is required. Knowledge of Hindi and Malayalam languages will be considered an added advantage. The ideal candidate should possess the ability to generate accurate MIS reports, analyze data to drive informed decisions, and have strong problem-solving skills to resolve client queries effectively. You should also be capable of working independently and collaboratively in a fast-paced environment.,

You will be responsible for managing the day-to-day operations of software delivery, ensuring that projects are completed on time and within predefined standards and budget constraints. You will need to lead Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to promote continuous improvement within the team. Additionally, you will be in charge of owning and prioritizing the product backlog, ensuring that the team focuses on high-impact tasks and that all items are well-defined. As a leader, you will motivate and guide a team of software developers, QA engineers, and UX/UI designers to achieve high performance and meet project deadlines. You will collaborate closely with business analysts and the product owner in the US to align business needs with product features. Monitoring project timelines and budgets, providing regular updates to stakeholders, and managing changes proactively will be part of your responsibilities. You will be expected to proactively identify and resolve blockers and challenges that may hinder team progress, as well as ensure the delivery of high-quality software through rigorous testing protocols and peer code reviews. Effective communication at all levels of the project team and with stakeholders in the US is crucial to maintain alignment and visibility. Identifying potential risks and dependencies early on and efficiently managing and mitigating them to prevent any impact on delivery is also essential. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. A Certified Scrum Master (CSM) or similar Agile project management certification is required. A minimum of 10 years" experience in project management within a software development environment is necessary, with proven experience in managing SaaS product deliveries being highly desirable. Strong leadership skills, excellent problem-solving abilities, organizational skills, and analytical skills are essential. Moreover, you should possess strong communication, English written skills, and interpersonal skills to excel in this role.,

We are seeking a highly motivated Support Operations Lead with around 3 years of experience to join our team in Hyderabad. As the Support Operations Lead, your primary responsibilities will include managing a team of AI Trainers, ensuring the team meets productivity targets, and upholding high standards of content quality. This role necessitates strong interpersonal skills, proficiency in coaching and providing feedback, and excellent client relationship management. You will be tasked with leading, mentoring, and overseeing a team of 15+ direct reports to ensure high performance and motivation levels. Monitoring productivity targets, maintaining consistent quality standards for content creation, and serving as the main point of contact for external interactions are crucial aspects of this role. Regular coaching and feedback sessions with team members will be essential to drive continuous improvement in performance, quality, and customer satisfaction. As the Support Operations Lead, you will be responsible for resolving people-related issues within the team, overseeing quality assurance processes, and tracking key performance metrics such as productivity, transaction quality, and customer satisfaction. It will also be part of your role to ensure that projects remain on track, deadlines are met, and the team operates efficiently within the project scope. The ideal candidate for this position should have 2-3 years of experience in operations and team management, demonstrate the ability to maintain high-quality standards in daily tasks, take initiative, work independently, manage multiple priorities effectively, and utilize strong analytical skills. Collaboration with cross-functional teams to ensure alignment and coordination, overseeing daily operations for assigned projects, and ensuring smooth activities that align with organizational goals are also key attributes we are looking for. At Deccan AI, we value individuals who are entrepreneurial, move swiftly, and take extreme ownership. Our work environment offers minimal management and extreme autonomy. If you identify with these qualities, you will seamlessly fit into our team.,

The Customer Service Representative role in the Finance entity provides first and second line of customer support to telephone and written enquiries via email/chat/social media from external Key Customers, internal Customers, and other Consumers. You will ensure timely and accurate responses with a high level of customer satisfaction. This is a 24/7 support role with a flexible schedule. As a Customer Facing (CF) CSR, you will have a broad understanding of Customer Service processes to achieve a high percentage of first contact resolution and manage customer expectations through various contact channels. You will be the primary contact for BP telephone-based enquiries from Key Customers. Your key responsibilities include: - Implementing day-to-day customer service tasks to meet customer expectations and performance indicators. - Serving as a point of contact for key account customers and addressing their enquiries. - Resolving customer issues proactively and efficiently. - Providing customer service via various channels including internet, phone, fax, and email. - Monitoring supply outages and responding to orders promptly. - Logging, assigning, and tracking customer queries and requests. - Supporting GBS activities and triaging high-risk customer issues. You should have: - A Level standard education or equivalent. - 2-3 years of customer service experience in a telephone environment, preferably with Key Account Customers. - Strong communication, time management, and problem-solving skills. - Motivation and ability to build effective relationships. - Experience with SAP, Siebel, and MS Office applications. This role may require negligible travel and is eligible for relocation within the country. It is a hybrid of office and remote working. Please note that employment may be contingent upon adherence to local policies, including background checks and pre-placement screenings.,