3582 Issue Resolution Jobs

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Manual Tester, you will be responsible for: - Conducting manual testing on various software applications to identify bugs and issues. - Collaborating with developers to resolve defects and improve software quality. - Performing regression testing to ensure functionality and performance are maintained. - Documenting test results and providing them to leads. The company is a Mumbai-based mobile application development, UI/UX design, and website development company.,

Posted 8 hours ago

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2.0 - 6.0 years

0 Lacs

punjab

On-site

Role Overview: As a Project Coordinator, you will be responsible for collaborating with project managers to develop detailed project plans, track project progress, and ensure successful project outcomes. Your role will involve preparing and interpreting project documentation, managing project timelines, and resolving issues to maintain project momentum. Key Responsibilities: - Work closely with project managers to develop detailed project plans, set timelines, and allocate resources efficiently. - Write clear and concise user stories, participate in sprint planning, and support Agile management practices. - Prepare flowcharts, schedules, and action plans to guide project teams through projec...

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Senior Customer Service Representative at Lutron's Gurugram location, you will be crucial in providing exceptional support and creating meaningful experiences for customers. You will have the opportunity to elevate service standards, grow your career, and contribute expertise across customer-facing teams. **Key Responsibilities:** - Interact with customers to address all their needs, from product selection to problem resolution - Act as the voice of the customer within the organization to identify and resolve issues promptly - Propose innovative solutions to business challenges - Develop a strong understanding of Lutron's innovative products and solutions **Qualifications Required:** - ...

Posted 9 hours ago

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a member of the SIS DQM-NAM DQ team (C11) at Citi's Analytics Information Management (AIM) global community, you will be responsible for driving data-driven transformation by creating actionable intelligence for business leaders. The DQM team focuses on implementing data quality measurement programs in the retail consumer bank sector globally, supporting critical areas such as regulatory compliance, metrics design, data governance, DQ scorecards, issue management, and audit support. Key Responsibilities: - Execute business data quality measurements as per regulatory programs like CCAR, AML - Identify critical data elements, design data quality rules, and test and validate r...

Posted 10 hours ago

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: You should have knowledge of Finance Business Processes and their flow in finance systems like Oracle Fusion Application. Additionally, you should be familiar with system configuration of Finance modules and their flow in finance systems such as Oracle Apps Fusion. Your expertise should also include issue resolution, bug fixing, and coordinating with Oracle for the desired solution. Understanding Financial Closing Process, Document Management, Compliance & Audit is essential for this role. You should have experience in working on support functions and possess sound knowledge of user management. Moreover, you should have the ability to manage the team and user expectations effi...

Posted 12 hours ago

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

As a Customer Chat & Call Support Executive at our Bengaluru office, your role will involve handling inbound and outbound calls, as well as chat support to address customer queries, complaints, and requests promptly and professionally. You will be responsible for identifying and resolving customer issues, providing accurate information, and ensuring customer satisfaction. Additionally, maintaining detailed records of customer interactions, transactions, comments, and complaints will be essential. Collaboration with team members and supervisors to meet performance targets and improve service quality is also a key aspect of your responsibilities. Key Responsibilities: - Handle inbound and outb...

Posted 13 hours ago

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8.0 - 12.0 years

35 - 50 Lacs

chennai

Work from Office

Job Summary We are seeking an experienced Project Manager with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in SRE AWS Splunk and Dynatrace with a preference for those with experience in Property & Casualty Insurance. This hybrid role requires strong project management skills to drive successful outcomes in a dynamic environment. Responsibilities Lead project planning sessions to define scope and objectives ensuring alignment with business goals. Oversee the execution of projects coordinating with cross-functional teams to ensure timely delivery. Provide guidance on SRE practices to enhance system reliability and performance. Manage AWS infrastructure...

Posted 19 hours ago

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0.0 years

0 Lacs

coimbatore, tamil nadu, india

On-site

Company Description Rufcan Deburring Solutions is a customer-focused Indian manufacturer specializing in advanced non-standard abrasive and deburring products tailored to challenging surface finishing needs. Known for customization, durable performance, and competitive pricing, Rufcan provides reliable tools for industries such as automotive, aerospace, metal fabrication, and woodworking. The company is uniquely positioned to offer custom sizes, grit combinations, and specialized solutions that global brands often cannot. Rufcan prioritizes quick delivery, technical support, and a customer-first approach, ensuring international quality standards for clients across diverse sectors. Job Descri...

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1.0 - 3.0 years

0 Lacs

mumbai, maharashtra, india

On-site

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. About The Customer Services & Delivery Academy SAP Customer Services & Delivery team supports our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our ...

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana, india

On-site

About Us: We're Reckitt, home to the world's best loved and trusted hygiene and health brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. About Global Business Services Behind our iconic power brands that touch millions of lives daily from Dettol and Lysol to Durex and Nurofen lies a dynamic and vital engine: Reckitt's Global Business Services (GBS). Fuelled by a culture of positive energy and co-creativity - while learning together - OneReckitt GBS i...

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0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Key Responsibilities Supervise and manage front office operations including check-in, check-out, and reservations. Ensure a seamless guest experience through proactive service and efficient issue resolution. Lead, train, and motivate the front office team to achieve performance and service standards. Coordinate with Housekeeping, F&B, and Maintenance departments for smooth operations. Maintain accuracy in billing, night audit reports, and daily operational documentation. Monitor occupancy, room revenue, and key hotel performance indicators (ARR, ADR, RevPAR). Enforce SOPs, ensure compliance with safety and quality standards, and conduct routine audits. Act as the primary in-charge during ass...

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5.0 - 8.0 years

10 - 15 Lacs

vadodara

Hybrid

About Position The Lead engineer in COE is responsible for execution of complete project as a lead of Turbine mechanical design with support of team & would be responsible for key deliverables & timely execution of projects while maintaining first pass yield. The candidate shall have good experience in design of large hydro projects with expertise in hydro Turbine design domain. The candidate shall actively assess new ideas & technologies for enabling product cost-out, able to resolve any technical issue during execution of project with interfacing functions, COEs & site crew. Role & Responsibilities 1. Primary skills Basic design & calculation of hydro Turbine component along with piping & ...

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1.0 - 3.0 years

1 - 5 Lacs

hyderabad

Work from Office

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Operations & Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Network Service Delivery Manager - The Network Service Delivery Manager is responsible for managing end-to-end netwo...

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2.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle HCM Cloud Core HR Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :We are looking for an experienced Oracle Fast Formula Consultant to join our team to support and develop solutions using Oracle Cloud HCM Fast Formulas. The ideal candidate will have a strong understanding of Oracle HCM modules and hands-on experience in writing, modifying, and troubleshooting Fast Formulas to meet business requirements. Ke...

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1.0 - 3.0 years

1 - 5 Lacs

bengaluru

Work from Office

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 7.5 year(s) of expe...

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1.0 - 4.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Oracle Solaris Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Overview:The Solaris Administrator will be responsible for managing, maintaining, and optimizing Solaris environments in both p...

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4.0 - 7.0 years

5 - 9 Lacs

hyderabad, pune, bengaluru

Work from Office

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by"a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations"unlock the value of technology and build a more sustainable, more inclusive world. Your Role Responsible for performance monitoring and daily system administration, including server monitoring, service configuration, IIS, drive usage, and timer jobs. Perform administrative tasks such as site creation, page/library creation, site permissions, and user issue resolution. Monitor Shar...

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10.0 - 15.0 years

30 - 35 Lacs

hyderabad

Work from Office

Define program roadmap, success metrics, and governance structure in alignment with client objectives Coordinate cross-functional teams including data engineers, architects, cloud specialists, and client stakeholders Manage risks, dependencies, and change controls across multiple workstreams Ensure compliance with enterprise data governance, security, and regulatory requirements Drive stakeholder engagement through regular steering committee updates, executive reporting, and issue resolution Champion agile delivery practices and continuous improvement across the program Required Skills & Experience: 10+ years of program/project management experience in enterprise IT or data platforms Proven ...

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1.0 - 5.0 years

6 - 10 Lacs

bengaluru

Work from Office

Blue Star Ltd is looking for Service Delivery Professionals to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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5.0 - 9.0 years

6 - 7 Lacs

bengaluru

Work from Office

Technology->Big Data - Hadoop->Hadoop A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge manageme...

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4.0 - 7.0 years

50 - 60 Lacs

bengaluru

Work from Office

We re looking for a Senior SRE Automation Engineer to lead and drive automation across the operations lifecycle. The ideal candidate will be responsible for identifying and implementing automation opportunities to reduce manual intervention, minimise service tickets, and enable self-service capabilities. You will lead efforts to build self-healing infrastructure, eliminate repetitive tasks, and incorporate AI-based tools for proactive issue resolution and auto-remediation ultimately enhancing platform stability and customer success. What You Will Do Key Responsibilities Design and implement automation pipelines to eliminate manual operational tasks and improve service efficiency. Automate al...

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3.0 - 8.0 years

9 - 14 Lacs

pune

Work from Office

Join us as a CyberArk Privilege Management lead" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets. To be successful as a CyberArk Privilege Management lead", you should have experience with: Basic/ Essential Qualifications: Minimum Qualification bachelor s degree. Strong understanding of CyberArk application and managing and implement differen...

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3.0 - 7.0 years

12 - 16 Lacs

pune

Work from Office

Join us as an IT Privilege Management lead" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets. To be successful as an IT Privilege Management lead", you should have experience with: Minimum Qualification bachelor s degree. Strong understanding of CyberArk application and managing and implement different components of CyberArk Application (VAULT...

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2.0 - 5.0 years

7 - 8 Lacs

chennai

Work from Office

Step into a role of Trade Specialist at Barclays, where you ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you will need some previous experience in: In-depth knowledge to trade finance regulation (UCP600, ICC Guidelines) Strong understanding of International Trade finance instrument, LC s, Bank Guarantee, Standby LC s, Documentary Col...

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Sr. Deal Strategy Specialist Role The Senior Deal Strategy Specialist plays a key role in managing complex order creation, deal structuring, and contract execution for Google services. The role ensures accuracy, compliance, and operational excellence across the deal lifecycle from opportunity validation to order form finalization and renewal. The specialist also acts as a subject matter expert and point of escalation for peers, ensuring smooth collaboration between Field Sales Representatives (FSR), SMEs, QA, and Deal Desk teams. Key Order & Contract Management Review and validate sales requests and customer data submitted by FSRs. Create and finalize complex order forms/contracts including ...

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Exploring Issue Resolution Jobs in India

The issue resolution job market in India is thriving with opportunities for individuals who excel in problem-solving and troubleshooting. With the increasing demand for customer support and technical assistance across various industries, issue resolution professionals are in high demand. This article aims to provide valuable insights for job seekers looking to explore careers in issue resolution in India.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Chennai

These cities are known for their vibrant job markets and have a high demand for issue resolution professionals.

Average Salary Range

The average salary range for issue resolution professionals in India varies based on experience and location. Entry-level positions may start at INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

A typical career path in issue resolution may involve starting as a Junior Support Analyst, progressing to a Senior Support Specialist, and eventually becoming a Team Lead or Manager in the field of issue resolution.

Related Skills

In addition to strong problem-solving abilities, issue resolution professionals are often expected to have skills such as: - Excellent communication skills - Technical knowledge - Customer service orientation - Attention to detail

Interview Questions

  • What is your approach to troubleshooting technical issues? (medium)
  • How do you prioritize and escalate issues in a high-pressure environment? (advanced)
  • Can you give an example of a challenging issue you resolved successfully? (basic)
  • How do you handle difficult customers or clients? (medium)
  • Explain the importance of documentation in issue resolution. (basic)
  • How do you stay updated with the latest technologies and tools in issue resolution? (medium)
  • Describe a time when you had to work collaboratively with a team to resolve an issue. (medium)
  • What steps do you take to prevent recurring issues? (advanced)
  • How do you ensure customer satisfaction after resolving an issue? (basic)
  • Have you ever had to deal with a major system outage? How did you handle it? (advanced)
  • What tools or software do you use for issue tracking and resolution? (basic)
  • How do you handle multiple ongoing issues simultaneously? (medium)
  • Explain a complex technical issue you resolved without any external help. (advanced)
  • How do you approach training new team members on issue resolution processes? (medium)
  • Can you provide an example of a time when you had to think creatively to solve an issue? (medium)
  • What do you do to de-escalate a tense situation with a frustrated customer? (medium)
  • How do you measure the success of your issue resolution efforts? (basic)
  • Describe a time when you had to troubleshoot a hardware issue remotely. (medium)
  • How do you ensure data security and privacy while resolving issues? (medium)
  • Explain the role of root cause analysis in issue resolution. (basic)
  • Have you ever implemented a process improvement in issue resolution? If so, what was it? (advanced)
  • How do you handle conflicting priorities when resolving multiple issues? (medium)
  • Can you discuss a time when you had to work under tight deadlines to resolve an issue? (medium)
  • What do you do to maintain your technical skills and knowledge in issue resolution? (basic)
  • How do you adapt your communication style when dealing with technical and non-technical stakeholders? (medium)

Closing Remark

As you prepare for interviews in the field of issue resolution, remember to showcase your problem-solving abilities, technical expertise, and customer service skills. With the right preparation and confidence, you can excel in this rewarding career path in India. Good luck!

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