2536 Issue Resolution Jobs

Required Qualifications: Bachelor's degree in health informatics, Information Technology, Computer Science, Healthcare Administration, or a related field advanced degrees or relevant certifications are preferred. Minimum of 2-3 years of hands-on experience in Oracle Health Millennium (Cerner) Registration and Admissions module implementation, design, build, and/or direct support. Strong knowledge of patient access workflows, including registration, scheduling, insurance verification, and admissions processes in healthcare settings. Proficiency in Cerner core fundamentals, such as preference maintenance (prefmaint), privilege maintenance (privmaint), Discern Rules, etc Experience with EHR wor...

About Business JOB DESCRIPTION Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Realty: Adani Realty is the real estate arm of one of ...

As an experienced SAP consultant, you will be responsible for delivering SAP Central Finance solutions and providing support in data replication, mapping, troubleshooting, and issue resolution. Your key responsibilities will include configuring SAP to meet business requirements, monitoring data flow, conducting integration testing, and offering user support. Additionally, you will work on process improvement, documentation, performance metrics, and reporting. Qualifications required for this role include: - 4 to 8 years of consulting experience with at least one rollout project executed - Expertise in Central Finance support, with an added advantage if you have worked in S4 - Strong hands-on...

As a Packing Incharge Production at SIDCO, MUDALIPALAYAM, your role will involve monitoring and optimizing packaging processes to enhance efficiency. You will be responsible for overseeing the inventory of packaging materials, identifying and resolving any issues or bottlenecks that may arise during the packaging process. Additionally, you will be expected to foster a team environment within the department and collaborate with the quality department to address any packing issues that may arise. Key Responsibilities: - Monitor and optimize packaging processes for improved efficiency - Oversee the inventory of packaging materials - Identify and resolve issues or bottlenecks in the packaging pr...

As a part of this role, you will be responsible for: - Sending advance mail to the Accounts department for vehicle (Own and Market) transactions. - Resolving issues related to loading, unloading, and other operational matters. - Distributing driver rewards and incentives by the 4th of every month. - Managing diesel distribution to drivers and maintaining their accounts, Fastag top-up, and conducting route analysis. - Monitoring and ensuring the daily running kilometers of the vehicles. - Coordinating driver arrangements for Tata Signa and other vehicles. - Exercising control over all expenses related to vehicles, including diesel costs. - Handling Fastag, Waybill, Fleetax, IOCL, BPCL, RIL, o...

Key responsibilities Customer Interaction: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner, Issue Resolution: Identify and resolve customer issues efficiently, ensuring that problems are resolved to the customers satisfaction, Product Knowledge: Maintain a deep understanding of our products and services to provide accurate and detailed information to customers, Customer Records: Update and maintain customer records in our CRM system, ensuring all interactions are logged and information is up-to-date, Feedback and Reporting: Collect and report customer feedback to help improve our products, services, and customer experience, Escalatio...

Job Title: Inbound Customer Service Agent Location: Mangalore Shifts: Rotational Shift including night shifts Employment Type: Full-Time About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent AI, Voice of Customer, and automatic QA Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized,...

About The Company Aspire is the leading all-in-one finance operating system for growing businesses We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realise their full potential, Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures To power our solutions, we have partnered with some of the best companies in the world s...

As an Analyst, Customer Relationship Management in the Sales, Marketing & Sales Enablement Operations department at Colt, your role is crucial in understanding and resolving customer queries and disputes efficiently to meet agreed OKRs on the Siebel Tracking system. **Key Responsibilities:** - Effectively and regularly communicate with customers and stakeholders. - Interact with Colt customers to comprehend service and business impact. - Ensure data integrity within the recording system. - Provide high-quality resolutions for customer issues. - Resolve customer issues following Colt standard processes. - Strive for accuracy in issue resolution. - Provide proactive updates to internal and ext...

Role Overview: As a Senior Associate Delivery Consultant, you will independently operate with some guidance to ensure the delivery of high-quality work products to project teams or customers, aligning with Oracle methodologies and practices. Your role involves carrying out standard duties with some flexibility to implement Oracle products and technology in accordance with customer requirements. Key Responsibilities: - Consulting with customers throughout implementations to provide them with customized upgrades, encompassing testing, training, and the creation of customer-specific designs using appropriate tools. - Actively participating in the complete solution build, taking ownership of the...

Role Overview: You will be responsible for handling outgoing and incoming customers"/target customers" calls, professionally interacting with customers to pitch services, addressing queries, and providing information about products/services. Additionally, you will manage email communications effectively, coordinate with customers for meeting schedules, prepare and send quotations to potential clients, assist in resolving customer queries efficiently, collaborate with the sales team to strategize sales plans, track and report on sales activities, participate in team meetings, and contribute ideas for improving sales processes and customer engagement data collection work, and market research. ...

We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction Required Candidate profile Graduate in any discipline; preferred: specialization in business, communication, or related fields Strong verbal and written communication skills in English (regional language proficiency is a plus)

Complete proactive customer outreach at all stages of the customer lifecycle Meet & achieve account retention, pipeline building and revenue goals Conduct Customer Business Reviews to drive adoption and expansion of services Work in partnership with Client Sales Executives to identify upsell and cross-sell opportunities, and support delivery of add-on revenue goals Lead and drive smaller revenue deals to closure Establish relationship with customers as trusted advisor, drive customer value realization Contribute to organizational growth projects Maintain a clean book of business, ensure data integrity for the business Be a client advocate and a voice of reason as you cross-collaborate across...

The candidate will interact with Local Finance Team, Business Controllers, Tax analysts, Accounts Payable & Accounts Receivable teams and other support networks for the purpose of account reconciliations. Tax team member will also be working on dashboard preparation for the overall activities undertaken along with monthly reporting s required in the team process. Team member will be required to show agility and readiness in accepting different tasks allocated with appropriated trainings necessary to complete the Job. Job Description:- Impact on the Business & Team work To Work with team and customers to ensure delivery as per agreed timelines. US Tax, specially Sales & Use Tax Return experie...

Key Accountabilities: Take ownership of customer issues and sees issues through to resolution. This includes, but is not limited to: Diagnosing, troubleshooting, and identifying solutions to reported problems Identifying potential code bugs and escalating as needed Maintaining prompt, ongoing, and accurate communications to customers and 3rd party stakeholders throughout the course of a reported issue. Participating, with assistance, in customer calls as needed Gain comfort with database queries and review of data Consistent agreed-upon performance levels goals/metrics reached Lead Customer calls for issue resolution, education or escalation Take ownership of expanding internal and external ...

We are looking for a customer care executive to join our team. The ideal candidate should be confident, polite, and customer-oriented, with strong communication skills. You will be the first point of contact for our clients, handling inquiries, resolving concerns, and ensuring excellent customer satisfaction. Key Responsibilities: Handle inbound and outbound calls with professionalism and courtesy. Provide detailed information about company services and offerings. Address customer queries, complaints, and concerns efficiently. Maintain accurate records of customer interactions and transactions. Follow up with customers to ensure issue resolution and satisfaction. Escalate complex issues to s...

Act as Tier 2 support for our SaaS product by proactively reviewing the support ticket queue, resolving issues where possible, and escalating to Tier 3 (Product or Engineering) when needed. Collaborate with cross-functional teams including product managers, software engineers, and clinical operations to ensure issues and improvements are well understood. Collaborate with the Lead Product Support Analyst and contribute to team goals and process improvements. Train and support Tier 1 Helpdesk agents by documenting workflows, sharing product expertise, and conducting sessions. Work with customers to gather additional context, provide updates, and ensure a positive resolution experience. Monitor...

At Johnson Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Project/Program Management Group Job Sub Function: RD Project Management Job Category: Professional All Job Posting Locations: Hyderabad, Andhra Pradesh, India, Mumbai, Maharashtra,...

At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We re seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You ll Do Seamless Onboarding Adoption Facilitate smooth transitions from implementation to ongoing use by working closely with the implementation team and customers. Keep a pulse on account readiness and milestones to ensure customers get the most from our solutions. Drive User Engagement Adoption Track product usage and user engagement to identify areas where customers might need extra support o...

Job Title: Academic Mentor Role Snapshot: Be the first point of guidance for students help them choose the right courses, set learning goals, and stay on track. Your role is to motivate, advise, and ensure student success while building lasting relationships. Key Responsibilities: Guide students on course and career options Provide ongoing academic and motivational support Monitor performance and suggest improvements Act as a bridge between students, parents, and internal teams Requirements: Graduate with 12 years experience in counseling/advising Excellent communication & interpersonal skills Passion for education and student growth

Analyse the project test requirements & document test scenarios. Raise clarifications & get it clarified from BAs/Customers Derieve Test Scenarios, Develop Test cases, Execute Test cases, review test cases prepared by junior and peers, report Testing status and also create & execute automated scripts. Assist Test Leads on Test Estimates, Strategy & Planning, monitoring progress and timely delivery Participate in DRB meetings, team meetings and customer calls to provide clarifications or issue resolutions Ideas for automation, process improvement (Project/Unit/Org), productivity improvement or develop accelerator/tools/macros Adhere to SLK and Project related processes, Security guidelines, p...

Manage qualitative & quantitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample. Complete project management of quantitative projects may be expected as well. Facilitate screening, scheduling and confirming of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc. and ensuring all respondents are prepared according to client requirements. Ability to act quickly to replace no-shows, follow up with late respondents, send last minute materials, etc. when alerted by client/moderator. Setup and testing of survey/screener, monitoring of statistics, managing respondent honoraria and closing...

Job Description : At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You'll Do Seamless Onboarding & Adoption . Facilitate smooth transitions from implementation to ongoing use by working closely with the implementation team and customers. . Keep a pulse on account readiness and milestones to ensure customers get the most from our solutions.Drive User Engagement & Adoption . Track product usage and user engagement to identify areas where customers...

Job Description : At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform. What You'll Do Seamless Onboarding & Adoption . Facilitate smooth transitions from implementation to ongoing use by working closely with the implementation team and customers. . Keep a pulse on account readiness and milestones to ensure customers get the most from our solutions.Drive User Engagement & Adoption . Track product usage and user engagement to identify areas where customers...

Responsibilities & Key Deliverables Expertise in developing system functions for High Voltage Electric Vehicle Powertrain : 1) Understand and able to create the LV, HV System Architecture and Network Architecture from the EPT Requirements and specifications. 2) Does System Function Classification by Identifying, Analysing and Synthesizing all the stakeholders needs and customer requirements. 3) Define the Block Diagram, Flowchart, Sequence and Swimlane diagram for a System Function. 4) Define the E/E Hardware and Network interface specification for the identified EPT System. 5) Able to create, release and maintain the System Architecture Artefacts in ALM. 6) Collaborate with module teams to ...