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24 Job openings at Access Healthcare Service
Manager – Finance Chennai 8 years INR 3.27 - 7.2925 Lacs P.A. On-site Part Time

JOB SUMMARY We are seeking a detail-oriented and experienced accounting professional to join our finance team. The ideal candidate will be responsible for preparing and analyzing standalone and consolidated financial statements in compliance with US GAAP, managing day-to-day financial operations, and ensuring the accuracy and integrity of financial data. This role requires a strong understanding of accounting principles, excellent organizational skills, and the ability to collaborate effectively with internal and external stakeholders. JOB LOCATION: Chennai Key Responsibilities: Prepare and analyze accurate standalone and consolidated financial statements, including balance sheets, income statements, and cash flow statements in accordance with US GAAP Ensure timely month-end, quarter-end, and year-end closing processes Maintain and reconcile the general ledger, ensuring completeness and accuracy of all financial data Monitor and review journal entries and perform account reconciliations regularly Accurately record, classify, and process financial transactions in accordance with established procedures and accounting standards Coordinate and support internal and external audit processes by preparing audit schedules, responding to inquiries, and providing required documentation Ensure compliance with internal controls and regulatory requirements Ensure all financial reporting adheres to applicable accounting standards, laws, and company policies Keep current with changes in accounting regulations and best practices Collaborate with internal departments (e.g., finance, operations, legal) and external partners (e.g., auditors, tax advisors) to support financial planning, analysis, and reporting needs Job requirements: Proven experience in financial operations, audits, and compliance management Strong understanding of Accounts Receivable processes and financial reporting Expertise in regulatory compliance and statutory filings Ability to manage financial transactions, ensure documentation accuracy, and maintain governance frameworks Qualifications: 8+ years of relevant experience Candidate should be a Qualified Chartered Accountant Bachelor’s or Master’s degree in Finance, Accounting, or a related field Professional certification in financial management or accounting is preferred Strong leadership acumen with a track record of managing finance teams effectively

Director - Operations Chennai 15 - 23 years INR 3.54 - 4.19 Lacs P.A. On-site Part Time

JOB SUMMARY The Director will be responsible for overseeing all aspects of Healthcare Revenue Cycle Management (RCM) operations, ensuring operational efficiency, client satisfaction, and sustained business growth. This role requires strong leadership, strategic thinking, and expertise in managing large teams while fostering strong client relationships. JOB LOCATION: Chennai Key Responsibilities: Lead all facets of the Healthcare RCM operations business, ensuring seamless execution and continuous improvement Optimize operational processes with a focus on enhancing client satisfaction and building long-term client relationships Drive expansion initiatives and contribute to business development activities. Plan and manage workloads related to service management and projects, ensuring effective resource allocation Oversee communication protocols, escalations, risk assessments, and issue resolution Implement and drive continuous service improvements to enhance efficiency and effectiveness Strengthen and refine the organizational pyramid structure to optimize performance Balance customer demands while maintaining alignment with contractual service agreements Define and monitor Operational Level Agreements (OLAs) to ensure compliance with client Service Level Agreements (SLAs), meeting or exceeding expectations Review and analyze monthly reports, project performance, and progress, designing strategies to enhance outcomes Manage cost structures, budgeting, forecasting, and Profit & Loss (P&L) accountability Ensure high-quality standards and compliance with industry regulations Lead transition management efforts for operational changes and improvements Spearhead management initiatives to drive long-term operational excellence and organizational effectiveness Develop strategies for customer servicing and retention to ensure long-term engagement Maintain sustained margin growth year over year, ensuring financial stability Build consensus and commitment among teams to achieve the organization’s vision Contribute to short- and long-term strategic planning as part of the management team Establish company-wide policies to foster a positive organizational culture and align with corporate vision Job requirements: Experience in managing large teams of professionals Excellent communication skills and interpersonal skills Excellent delegation skills, negotiation skills and strong people management skills Qualifications: Minimum 15 to 23 years of experience in Healthcare Revenue Cycle Management (RCM) operations

HCC Coder Chennai, Tamil Nadu 4 years Not disclosed On-site Not specified

JOB SUMMARY We are looking for experienced HCC Coders to join our team in Ambattur, Chennai. If you have a strong foundation in medical coding and a commitment to accuracy, we want to hear from you. JOB LOCATION: Chennai Key Responsibilities: Review medical records to identify patient diagnoses and treatments Assign appropriate ICD-10-CM diagnosis codes Map diagnoses to Hierarchical Condition Categories (HCC) Ensure coding accuracy and consistency Audit records and documentation for compliance Provide feedback and support to physicians and healthcare providers Educate team members on clinical documentation and coding guidelines Job requirements: Strong background in medical coding High attention to detail and accuracy Sound knowledge of ICD10 CM, CPT, HCPCS, and HEDIS CAT II codes Commitment to compliance and continuous improvement Qualifications: 6 months to 4 years of relevant experience HCC Coding Certification is preferred, but not mandatory

Client Partner - Medical Coding – Surgery Pune, Maharashtra 1 - 4 years None Not disclosed On-site Not specified

If you want to do more with your healthcare career and deepen your knowledge of healthcare revenue cycle management, you have to look at your healthcare business processes from the customer’s lens. Get smarter about the business of healthcare, join a company that values your work and enables you to become a true partner to your clients by investing in your growth besides empowering you to work directly on KPIs that matter to your clients. Start your career as a Medical Coder - Surgery with Access Healthcare. We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review and apply online below. Job Location: Pune, India Job Description Perform a variety of activities involving the coding of medical records by ascribing accurate diagnosis and CPT codes as per ICD-10 and CPT-4 systems of coding Perform Coding for records about surgeries performed with a minimum of 96% accuracy and as per turnaround time requirements Exceeds the productivity standards for Medical Coding for Surgery - as per the productivity norms for inpatient and/or specialty-specific outpatient coding standards Maintains a high degree of professional and ethical standards Focuses on continuous improvement by working on projects that enable customers to arrest revenue leakage while complying with the standards Focuses on updating coding skills, knowledge, and accuracy by participating in coding team meetings and educational conferences QUALIFICATIONS To be considered for this position, applicants need to meet the following qualification criteria: 1 to 4 years of experience in Medical Coding for Surgery specialty Exposure to CPT-4, ICD-9, ICD-10, and HCPCS coding CCS/CPC/CPC-H/CIC/COC certification from AAPC /AHIMA would be a plus Certification is compulsory. Good knowledge of medical coding and billing systems, regulatory requirements, auditing concepts, and principles

Accounts Receivable (AR) Call Centre | AR Callers | Voice Freshers Pune, Maharashtra 0 years None Not disclosed On-site Not specified

Build your career with one of India’s largest and fastest growing companies in healthcare revenue cycle management. Join a team that values your work and enables you to become a true partner to your clients by investing in your growth, besides empowering you to work directly on KPIs that matter to your clients. We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review and apply online below. Job Location: Pune, India Job Description (Training will be provided for freshers) Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference Record after-call actions and perform post call analysis for the claim follow-up Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments SKILLS AND QUALIFICATIONS REQUIRED Candidate must be fluent in English. Prior experience in an international call center is an advantage, but not compulsory Flexibility to work in night shift, according to US office timings and holiday calendars Fast learner with the ability to talk to people effectively, and adapt well to different situations for meeting operational goals Basic working knowledge of computers Degree/diploma in arts or sciences without any current arrears. BTech, BE, MBA, MCA and other professional courses will not be considered, as this is an entry level call centre position

Senior Transportation Associate chennai,tamil nadu 3 - 7 years INR Not disclosed On-site Full Time

You will be joining our team in Chennai as a Senior Transportation Associate. Your primary responsibility will be to plan, coordinate, and execute transportation schedules and routes. You should have a minimum of 3 years of experience in transport management for corporate offices and a proven track record in this field. Your key responsibilities will include managing and allocating vehicle resources, ensuring timely and safe arrival and departure of the company's transportation, coordinating with drivers and other stakeholders, handling customer complaints and issues related to transportation, providing quick response and crisis management as per Business Continuity Plan, arranging alternate transportation during BCP situations, communicating with internal and external stakeholders, monitoring and reporting on transportation performance metrics, developing and implementing process improvements to increase efficiency and reduce costs, ensuring compliance with transportation regulations and laws, developing and maintaining relationships with transportation providers and partners, and collaborating with other departments to ensure smooth operations. To excel in this role, you should possess excellent organizational and communication skills, along with the ability to work in a fast-paced environment. Additionally, you must have at least 3+ years of experience in transportation management, a strong knowledge of transportation regulations and laws, and proficiency in transportation management software and systems. If you meet these qualifications and are eager to contribute to our dynamic team, we encourage you to apply now.,

HR Business Partner noida,uttar pradesh 2 - 6 years INR Not disclosed On-site Full Time

As an HR Business Partner at Access Healthcare in Noida, India, you will have the opportunity to elevate your career to new heights. We are constantly seeking individuals who are driven, skilled, and enthusiastic to join our dynamic team. With numerous openings available, you can become a part of our thriving work environment. Your role as an HR Business Partner will involve strategic planning and implementation of HR initiatives to support the organization's goals. You will work closely with various stakeholders to drive employee engagement, talent management, performance evaluation, and other HR functions. Your contributions will be instrumental in shaping the company's culture and fostering a positive work environment. To excel in this role, you should possess strong communication skills, a deep understanding of HR best practices, and the ability to collaborate effectively with diverse teams. Your passion for people and commitment to excellence will be essential in driving the success of our HR initiatives. If you are ready to take the next step in your HR career and make a meaningful impact, we invite you to apply for the HR Business Partner position at Access Healthcare. Join us in shaping the future of our organization and unlocking new opportunities for growth and development.,

Client Partner - Accounts Receivable (AR Caller) noida,uttar pradesh 1 - 5 years INR Not disclosed On-site Full Time

You will be responsible for maintaining adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference. Additionally, you will record after-call actions and perform post-call analysis for claim follow-up. Your role will involve assessing and resolving inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact. It is essential to provide accurate product/service information to customers, research available documentation including authorization, nursing notes, medical documentation on client's systems, and interpret explanation of benefits received before making the call. To be considered for this position, you should have 1-4 years of experience in accounts receivable follow-up/denial management for US healthcare customers. Fluent verbal communication abilities and call center expertise are required. Knowledge of denials management and A/R fundamentals will be preferred. You should be willing to work continuously in night shifts and possess basic working knowledge of computers. Prior experience working in a medical billing company and using medical billing software will be considered an advantage. Access Healthcare will provide training on the client's medical billing software as part of the training. Knowledge of healthcare terminology and ICD/CPT codes will be considered a plus. Your skills should include call center skills, communication skills, and analytical skills. The qualifications required for this role are a graduate in any discipline.,

Medical Coder Evaluation & Management (E&M) noida,uttar pradesh 2 - 6 years INR Not disclosed On-site Full Time

You will be responsible for analyzing medical records and documentation to identify services provided during patient evaluations and management. Your main task will be to assign appropriate E&M codes based on the level of service rendered and in accordance with coding guidelines and regulations such as CPT, ICD-10-CM, and HCPCS. It is crucial to ensure coding accuracy and compliance with coding standards, including documentation requirements for various E&M levels. Staying up-to-date with relevant coding guidelines, including updates from regulatory bodies like the Centers for Medicare and Medicaid Services and the American Medical Association, is essential. Adherence to coding regulations, such as HIPAA guidelines, is necessary to ensure patient privacy and confidentiality. Following coding best practices and maintaining a thorough understanding of coding conventions and principles are also key aspects of the role. Collaboration with healthcare professionals, including physicians, nurses, and other staff members, is required to obtain necessary information for coding purposes. You will need to communicate with providers to address coding-related queries and clarify documentation discrepancies. Working closely with billing and revenue cycle teams to ensure accurate claims submission and facilitate timely reimbursement is part of the job responsibilities. Conducting regular audits and quality checks on coded medical records to identify errors, inconsistencies, or opportunities for improvement is also a key aspect of the role. Participation in coding compliance programs and initiatives to maintain accuracy and quality standards is expected. To be considered for this position, applicants need to meet the following qualification criteria: - Certified Professional Coder (CPC) or equivalent coding certification (e.g., CCS-P, CRC) - In-depth knowledge of Evaluation and Management coding guidelines and principles - Proficient in using coding software and Electronic Health Record (EHR) systems - Familiarity with medical terminology, anatomy, and physiology - Strong attention to detail and analytical skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Compliance-oriented mindset and understanding of healthcare regulations - Strong organizational and time management abilities - Continuous learning mindset to stay updated on coding practices and changes,

Senior Client Partner AR Caller noida,uttar pradesh 2 - 6 years INR Not disclosed On-site Full Time

Job Description: As a member of our team in Noida, India, you will be responsible for performing calls to insurance companies to resolve outstanding balances on patient accounts from aging reports. Your duties will also include managing Accounts Receivable (AR) accounts, establishing and maintaining excellent working relationships with internal and external clients, and escalating difficult collection situations to management in a timely manner. Additionally, you will be required to make calls to clearing houses and EDI departments of insurance companies for any claim transmit disputes, ensuring accurate and timely follow-up on AR accounts, reviewing provider claims unpaid by insurance companies, and handling patient billing queries while updating their account information. Job Requirements: To be considered for this position, you must have 2 to 5 years of experience in AR Calling or Follow up with US Healthcare (provider side). You should be flexible to work night shifts according to US office timings and holiday calendars, be a fast learner with excellent communication skills, and adaptive to meet operational goals. Knowledge of patient insurance eligibility verification and basic working knowledge of MS Office is also required.,

Senior Client Partner - Procurement maharashtra 2 - 6 years INR Not disclosed On-site Full Time

This position is part-time and crucial for timely ordering and shipping. As an IT Purchasing Associate, your responsibilities will include processing inbound purchasing requests, managing the queue in SalesForce, acquiring approval for quotes through DocuSign, placing orders for IT hardware/software from Privia preferred vendors, ensuring the best value in orders, tracking shipping information, and updating related SalesForce cases. Additionally, you will handle occasional shipping tasks, ordering, shipping, and delivery exceptions, as well as facilitate the delivery and installation of hardware/software with Privia Field Engineering teams. Moreover, you will be expected to track licensing for software, services, and IT products throughout the organization, including processing renewals, coordinate the handoff between IT Operations and Finance, attend monthly IT/finance meetings, and communicate effectively with all levels of the IT structure while maintaining vendor relationships. To be considered for this position, you need to meet the following qualification criteria: - Excellent English communication skills, both verbal and written. - Willingness to work in fixed Night Shifts (6:30 pm to 3:30 am). - Ability to work independently as well as in a team environment. - Strong analytical, problem-solving, and troubleshooting abilities. - 2 to 3 years of experience in a technical support role. - Education requirement: Bachelor's degree (B.E./ B.Tech) or Diploma in Engineering, preferably in Computer Sciences. The job location for this role is in Mumbai, with additional perks such as free pickup & drop cab and food facility. If you meet the qualifications and are ready to take on this challenging role, please share your updated resume to careers@accesshealthcare.com. For further inquiries, you can contact HR- Rathish at Mobile.No: +91-91762-77733. Venue: Access Healthcare Services Pvt Ltd Empire Tower, 14th floor, D wing, Reliable Cloud City, Gut no-31, Thane - Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708. Profile Summary: - Employment Type: Full Time - Role: Senior Client Partner - Technical Support Helpdesk - Industry: BPO, Call Centre, ITES - Salary: Best in the industry - Function: ITES, BPO, KPO, LPO, Customer Service, Operations - Experience: 1 - 4 Years - Deadline: 2019-03-31 This role offers an opportunity to work in the Healthcare and RCM Industry, providing technical support helpdesk services. Your responsibilities will include experience in the installation of Windows, configuration, technical troubleshooting, and remote support, with a requirement of 2 to 3 years of experience in a technical support role.,

Delivery Manager - Operations (Coding) chennai,tamil nadu 10 - 14 years INR Not disclosed On-site Full Time

You are looking for a Delivery Manager to oversee the day-to-day service delivery of large groups of Medical Coders specializing in HCC coding. With a minimum of 10 years of experience, you have a proven track record of exceeding customer expectations and a successful career trajectory within the Coding business unit of a similar organization. Your primary responsibilities will include communicating with clients to manage service delivery based on client SLAs, creating and updating process documentation, overseeing operations through comprehensive planning and root cause analysis, assisting in new team member training, monitoring staff performance, and ensuring targets for attrition and shrinkage control are met. Additionally, you will be responsible for preparing and maintaining management reports, operational reports, process KPIs, and dashboard metrics. The ideal candidate will possess excellent team management and communication skills, along with a minimum of 10 years of work experience and expertise in HCC coding. A certification as a coder from AAPC or AHIMA is also required. If you are ready to take on this challenging role in CHENNAI, INDIA, apply now and be a part of our dynamic team.,

Accounts Receivable (AR) Call Centre | AR Callers | Voice Freshers pune,maharashtra 0 - 4 years INR Not disclosed On-site Full Time

Build your career with one of India's largest and fastest-growing companies in healthcare revenue cycle management. Join a team that values your work and enables you to become a true partner to your clients by investing in your growth, besides empowering you to work directly on KPIs that matter to your clients. We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review and apply online below. Job Location: Pune, India Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference. Record after-call actions and perform post-call analysis for the claim follow-up. Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact. Provide accurate product/service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc., prior to making the call. SKILLS AND QUALIFICATIONS REQUIRED Candidate must be fluent in English. Prior experience in an international call center is an advantage, but not compulsory. Flexibility to work in night shift, according to US office timings and holiday calendars. Fast learner with the ability to talk to people effectively and adapt well to different situations for meeting operational goals. Basic working knowledge of computers. Degree/diploma in arts or sciences without any current arrears. BTech, BE, MBA, MCA, and other professional courses will not be considered, as this is an entry-level call center position.,

Senior Developer - SQL Database Engineer maharashtra 3 - 7 years INR Not disclosed On-site Full Time

You are currently recruiting for a Database Engineer to join our software engineering team. As a Database Engineer, you will play a crucial role in developing high-performing, scalable, enterprise-grade data-driven applications. Your responsibilities will include designing and developing high-volume, low-latency applications for mission-critical systems, ensuring high availability and performance. You will contribute to all phases of the development lifecycle, write efficient and testable code, participate in code reviews, and lead team refactoring efforts to enhance processes. To qualify for this position, you should have at least 3 years of experience working as a database engineer or in a related role. You must possess strong SQL expertise and a deep understanding of various database objects such as tables, views, functions, stored procedures, and triggers. Experience in data modeling, data warehousing architecture, SQL server administration, database tuning, ETL processes, and database operations best practices is essential. You should be familiar with troubleshooting potential issues, testing/tracking bugs at the raw data level, and working in an Agile development process using tools like JIRA, Bamboo, and git. Preferred qualifications include a degree in computer science or a related technical field, experience with MySQL and Microsoft SQL Server, and proficiency in Python. Additionally, you should have experience working with stakeholders to gather requirements, handling production systems, and demonstrating a strong desire to learn new technologies. A growth mentality and motivation to become a key member of the team are also important attributes for this role. The job is located in Mumbai and offers free pickup & drop cab and food facilities. If you meet the qualification criteria and are interested in joining our team, please share your updated resume to careers@accesshealthcare.com. For further details, you can contact HR- Rathish at +91-91762-77733. Venue: Access Healthcare Services Pvt Ltd Empire Tower, 14th floor, D wing, Reliable Cloud City, Gut no-31, Thane - Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708. Employment Type: Full Time Role: Group Leader - Business Analyst Industry: BPO, Call Centre, ITES Salary: Best in the industry Function: ITES, BPO, KPO, LPO, Customer Service, Operations Experience: 1 - 4 Years Please note that the responsibilities and qualifications mentioned in the job description are subject to change based on the requirements of the organization.,

Deputy Director - Quality (Medical Coding) chennai,tamil nadu 13 - 17 years INR Not disclosed On-site Full Time

As Deputy Director in our Chennai office, you will lead our Medical Coding team by overseeing quality audits, implementing best practices, and driving error reduction initiatives. Your role will be pivotal in enhancing our organization's adherence to regulatory requirements, optimizing processes, and mentoring a team to achieve quality benchmarks. You will be responsible for overseeing comprehensive quality audits for coding, enforcing best practices to mitigate risks, and driving audit programs to improve compliance and accuracy. Your strategic leadership will be crucial in designing quality control frameworks, reducing error rates, and implementing cutting-edge AI-enabled audit solutions. Monitoring Accuracy KPIs and utilizing data analytics to assess trends will also be part of your responsibilities. Collaborating with Operations and Training teams, you will address coding discrepancies, develop quality training programs, and ensure coder proficiency and consistency. Your role will involve leading a team of QA Managers, Auditors, and Trainers, fostering a culture of continuous improvement, compliance, and operational excellence. To be successful in this role, you should have a deep understanding of medical coding standards, experience with automation and AI solutions in coding audits, and proficiency in managing quality metrics dashboards. Your qualifications should include a minimum of 13 years of experience in Healthcare Revenue Cycle Management and Quality Assurance, along with certification in AAPC or AHIMA. Additionally, expertise in coding audit frameworks, leadership skills, and strong analytical capabilities are essential for this position.,

Client Partner - Medical Coding - E&M and Emergency Department coimbatore,tamil nadu 1 - 5 years INR Not disclosed On-site Full Time

If you are looking to advance your healthcare career and enhance your expertise in healthcare revenue cycle management, you must evaluate your healthcare business processes through the perspective of your customers. Gain deeper insights into the healthcare industry by joining a company that appreciates your contributions and empowers you to become a trusted partner to your clients. This organization invests in your professional development and allows you to directly impact the key performance indicators that are significant to your clients. Embark on a fulfilling career journey as a Client Partner specializing in medical coding for Evaluation & Management (E&M) and Emergency Department (ED) services at Access Healthcare. We are constantly seeking individuals who are passionate, skilled, and driven to join our dynamic team. Multiple opportunities await you in our thriving work environment. As a Client Partner for medical coding, your responsibilities will include: - Conducting audits on medical record coding to assign accurate diagnosis and CPT codes in accordance with ICD-10 and CPT-4 coding systems - Performing coding and audits for Outpatient and/or Inpatient records with a minimum accuracy rate of 96% and meeting turnaround time requirements - Exceeding productivity benchmarks for Medical Coding as per the specified norms for inpatient and/or specialty-specific outpatient coding - Upholding high standards of professionalism and ethics - Engaging in continuous improvement initiatives by undertaking projects that help clients prevent revenue loss while adhering to regulatory standards - Enhancing coding skills and knowledge through participation in coding team meetings and educational conferences Job Requirements: To be eligible for this role, candidates should possess the following qualifications: - 1 to 4 years of experience in Medical Coding - Familiarity with Coding Procedures and Medical Terminology in an ambulatory care setting - Exposure to CPT-4, ICD-9, ICD-10, and HCPCS coding - Possession of CCS/CPC/CPC-H/CIC/COC certification from AAPC/AHIMA would be advantageous - Certification is mandatory. - Sound understanding of medical coding and billing systems, regulatory requirements, auditing principles, and concepts.,

Lead Trainer - Voice and Accent Coach Chennai 5 years INR 3.704 - 3.92 Lacs P.A. On-site Part Time

JOB SUMMARY We are seeking a dynamic and experienced Lead Trainer – Voice and Accent Coach to join our Learning & Development team. The ideal candidate will bring over 5 years of experience in the BPO industry, with a strong background in language training, voice and accent coaching, and international calling. This role demands a passionate communicator who can lead training batches, coach client partners, and drive performance improvements through effective feedback and learning interventions. JOB LOCATION: Ambattur Industrial Estate, Chennai Key Responsibilities: Conduct language, voice, and accent training sessions aligned with organizational standards Audit calls and provide structured feedback to improve communication and call handling skills Coach bottom performers and track their progress through customized interventions Design and deliver on-floor coaching and feedback models Create training materials, flyers, and session plans based on call audit insights Support OJT and production ramp-up by monitoring and mentoring learners Maintain detailed records of audits, feedback, coaching, and training sessions Collaborate with operations stakeholders to implement and evaluate training programs Evaluate trainees and report progress to supervisors Interview new hires for language, voice, and accent proficiency Job requirements: Strong command of grammar, pronunciation, vocabulary, and spelling Proficient in feedback mechanisms and coaching methodologies Skilled in creating session plans and training presentations (PPTs) Excellent communication skills – both verbal and written Proficient in MS Office tools Confident in delivering sessions to large audiences Organized, self-motivated, and a team leader Qualifications: Minimum 5 years of experience in international BPO operations At least 3 years of experience in language, voice, and accent training in an international BPO Minimum 2 years of hands-on international calling experience Proven track record of conducting at least 70 training batches Minimum 1 year of experience in call auditing and coaching with a focus on language and call handling Graduate in any discipline Certifications in English language teaching (BEC, CELTA, TESOL) are a plus

Client Partner - Medical Coding Surgery pune,maharashtra 1 - 5 years INR Not disclosed On-site Full Time

If you are looking to advance your career in healthcare and deepen your expertise in healthcare revenue cycle management, it is essential to analyze your healthcare business processes through the lens of the customers. Enhance your understanding of the healthcare industry by joining a company that appreciates your contributions and supports your professional growth. Become a valuable partner to your clients by focusing on key performance indicators that are crucial to their success. Embark on a rewarding career as a Medical Coder specializing in Surgery at Access Healthcare in Pune, India. We are seeking individuals who are passionate, skilled, and driven to excel in a dynamic work environment. Various opportunities await you in our vibrant organization. As a Medical Coder - Surgery, your responsibilities will include accurately assigning diagnosis and CPT codes to medical records based on the ICD-10 and CPT-4 systems of coding. You will be tasked with coding records related to surgeries with a minimum accuracy rate of 96% and meeting specified turnaround time requirements. It is essential to surpass productivity standards for Medical Coding for Surgery, adhering to inpatient and/or specialty-specific outpatient coding norms. Upholding professional and ethical standards is paramount in this role. Continuous improvement is a key focus area, where you will engage in projects aimed at helping clients prevent revenue loss while ensuring compliance with industry standards. Stay updated on coding skills, knowledge, and accuracy by actively participating in coding team meetings and educational conferences. To qualify for this position, candidates should possess: - 1 to 4 years of experience in Medical Coding for Surgery specialty - Familiarity with CPT-4, ICD-9, ICD-10, and HCPCS coding - Certification such as CCS, CPC, CPC-H, CIC, COC from AAPC or AHIMA is highly desirable - Mandatory certification in medical coding - Proficiency in medical coding and billing systems, understanding of regulatory requirements, auditing concepts, and principles If you meet the above criteria and are eager to take your career to the next level in the field of Medical Coding for Surgery, we encourage you to apply and be part of our dedicated team at Access Healthcare.,

Client Partner - Medical Coding Denial maharashtra 1 - 8 years INR Not disclosed On-site Full Time

If you are looking to advance your healthcare career and gain a deeper understanding of healthcare revenue cycle management, it is essential to view your healthcare business processes through the lens of the customer. Access Healthcare offers you the opportunity to enhance your expertise in the business of healthcare, join a company that recognizes and values your contributions, and allows you to evolve into a trusted partner for your clients. You will be supported in your professional growth and empowered to focus on key performance indicators that are crucial for your clients. As a Client Partner for medical coding - Denial services at Access Healthcare in Mumbai, India, you will play a pivotal role in auditing the coding of medical records, ensuring accurate diagnosis and CPT codes are assigned in accordance with ICD-10 and CPT-4 systems. Your responsibilities will include efficiently coding and auditing outpatient and/or inpatient records with a minimum accuracy rate of 96% within specified turnaround times. By exceeding productivity standards and upholding professional and ethical practices, you will contribute to revenue optimization for clients while adhering to industry standards. To excel in this role, you must possess excellent communication skills, a solid understanding of coding procedures and medical terminology in an ambulatory setting, and proficiency in medical coding and billing systems, regulatory requirements, auditing concepts, and principles. Continuous improvement is key, and you will be encouraged to enhance your coding skills and knowledge through participation in coding team meetings and educational conferences. The ideal candidate will have 1 to 8 years of experience in Medical Coding and be well-versed in CPT-4, ICD-9, ICD-10, and HCPCS coding. Possession of CCS/CPC/CPC-H/CIC/COC certification from AAPC/AHIMA is mandatory for this role, demonstrating your commitment to excellence in medical coding practices. Join Access Healthcare's dynamic team and embark on a rewarding career journey where your skills and expertise will be valued and nurtured.,

Senior Client Partner - Technical Support Helpdesk maharashtra 0 - 3 years INR 8e-05 - 8e-05 Lacs P.A. On-site Full Time

You should have 6 months to 2 years of experience in technical support related to computer hardware and operating systems. Your responsibilities will include installation of Windows, configuration, technical troubleshooting, and providing remote support. This role will involve IT administration tasks such as system troubleshooting and remote maintenance. To qualify for this position, you must have excellent English communication skills both verbal and written. You should be willing to work in night shifts (Fixed Night Shift from 6:30 pm to 3:30 am) and possess the ability to work independently as well as part of a team. Analytical thinking, problem-solving skills, and troubleshooting abilities are essential. A minimum of 2 to 3 years of experience in a technical support role is required. Additionally, a Bachelor's degree (B.E./B.Tech) or Diploma in Engineering, preferably in Computer Sciences is preferred. The job location is Mumbai, and the company offers free pickup and drop cab facility. If you meet the qualification criteria and are interested in this role, please share your updated resume to careers@accesshealthcare.com. For further details or inquiries, you may contact HR- Rathish at +91-91762-77733. The venue details are as follows: Access Healthcare Services Pvt Ltd Empire Tower, 14th floor, D wing, Reliable Cloud City, Gut no-31, Thane - Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708. This is a full-time position in the BPO, Call Centre, and ITES industry with the role of Senior Client Partner - Technical Support Helpdesk. The salary offered is competitive and the work hours are from 8:30 am to 5:30 pm. Please note that the deadline for applications is March 31, 2019.,