SMO Specialist

Role Overview: You will be a part of TCS, a company known for its expertise in the latest technologies. As a SMO, you will have the opportunity to work with a variety of technologies and satisfy your tech-savvy nature. Key Responsibilities: - Proficient in Major Incident, Problem, and Change Management - Demonstrated expertise in offering comprehensive Customer Service - Strong leadership abilities for managing shifts effectively - Excellent communication skills - Familiarity with Service Desk Operations is a plus - Experience in Client and Vendor Management would be advantageous Qualification Required: - Minimum of 15 years of full-time education Please note that the JD does not contain any additional details about the company. Role Overview: You will be a part of TCS, a company known for its expertise in the latest technologies. As a SMO, you will have the opportunity to work with a variety of technologies and satisfy your tech-savvy nature. Key Responsibilities: - Proficient in Major Incident, Problem, and Change Management - Demonstrated expertise in offering comprehensive Customer Service - Strong leadership abilities for managing shifts effectively - Excellent communication skills - Familiarity with Service Desk Operations is a plus - Experience in Client and Vendor Management would be advantageous Qualification Required: - Minimum of 15 years of full-time education Please note that the JD does not contain any additional details about the company.