6995 Problem Management Jobs

Oversees (IT) infrastructure, ensuring the smooth and efficient operation of systems, networks, and applications This role involves managing IT staff, implementing and maintaining technology, and aligning IT strategies with business objectives

As an individual contributing to the IT operations team, your role will involve providing 24x7 coverage through rotational shifts to ensure seamless operations. Additionally, you will be required to offer additional capacity during peak seasons and periods. Your responsibilities will include: - Demonstrating good knowledge of the Hub and Spoke model as well as the Azure Landing Zone. - Utilizing your experience across various IT operation aspects such as networking, virtualization, identity, security, business continuity, disaster recovery, and data management. - Implementing Infrastructure-as-a-Service (IaaS) and maintaining strong knowledge of Patch Management and troubleshooting. - Enforc...

Only Immediate or 30 days Joiners Primary Skill - Service Now Administration Secondary Skills - CMDB and Data Integrity ServiceNow Platform Administration: • Provide comprehensive support in managing ServiceNow environments, including Development, Test, and Production. • Administer, configure, and develop the ServiceNow platform following Agile methodologies and best practices. • Monitor platform health, usage, and compliance while ensuring optimal performance. • Manage and configure the ServiceNow platform, including user administration, workflows, and integrations. • Perform regular system maintenance, updates, and upgrades to ensure the platform's stability and performance. Workflow and C...

About the Job The Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the support they require. The role is a combination of general management, service operations, and special projects. The Service Desk Manager will wear many hats - in addition to managing a potentially large team of support agents, they will also monitor operations to make sure issues and service requests are addressed on time, and ensure the staff are meeting and exceeding expectations in regards to performance, defined metrics/benchmarks, and ensure that standards and pro...

Allianz is looking for Specialist-Workplace Services to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

We are seeking a highly skilled Production Management Senior Analyst, a senior position with hands-on in .Net Technology. This function is responsible for: Implementing and governing Operational Support processes and production application KPIs and SLAs Identifying and implementing solutions to optimize operating efficiency of production systems and processes Managing and executing scheduled events in the production environment such as disaster recovery testing, platform upgrades and Audit/compliance/regulatory requests Key Relationships: Internal Stake Holder EMEA ART Leader, ART Leadership team, India EMEA Technology AVP, and Business process Owners for EMEA Technology. Key Responsibilitie...

The Senior Application Services Developer plays a key role in supporting and enhancing our customers applications as part of our Managed Application Services team. You will be responsible for maintaining strong relationships with clients through regular health checks, performance reviews, and proactive engagement to ensure their applications remain secure, reliable, and effective. This role combines hands-on technical support, development, and problem-solving with leadership and mentoring responsibilities within the team. You will provide expert-level troubleshooting, design and implement solutions, estimate work effort, and produce technical documentation all while sharing knowledge and gui...

Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role: Primarily provide third level IT support for the assigned clients. Responsible for proactively managing the clients\u0027 Azure environments. Responsible for proactively managing the clients IT environments and providing on going BAU support. Role Responsibilities: Ensure support SLA targets are achieved. Provide L3 support for service delivery teams and resolve technical issues. ...

Vice President, Application Support Manager At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators ,BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us ...

Job Description Job Title : Oracle Tech Support Team Member (Fusion Financials & EBS R12 ) Experience: 6 year to 8 years Work Location: Noida / Pune Mode of work: Hybrid (3 days to office every week) Shift: UK Shift Key Skill: Oracle Fusion Cloud Financials (Oracle E-Business Suite R12 at least 2 Modules) Job Summary: The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong pr...

JOB SUMMARY Salesforce Technical Architect will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. You should interact clearly with clients and the on-shore and off-shore project teams. You should have exceptional written skills for solution documentation creation for both technical and non-technical material. Should be able to consult with clients on best practices and present additional opportunities to furth...

JOB SUMMARY Salesforce Technical Architect will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. You should interact clearly with clients and the on-shore and off-shore project teams. You should have exceptional written skills for solution documentation creation for both technical and non-technical material. Should be able to consult with clients on best practices and present additional opportunities to furth...

JOB SUMMARY Salesforce Technical Architect will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. You should interact clearly with clients and the on-shore and off-shore project teams. You should have exceptional written skills for solution documentation creation for both technical and non-technical material. Should be able to consult with clients on best practices and present additional opportunities to furth...

JOB SUMMARY Salesforce Technical Architect will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. You should interact clearly with clients and the on-shore and off-shore project teams. You should have exceptional written skills for solution documentation creation for both technical and non-technical material. Should be able to consult with clients on best practices and present additional opportunities to furth...

JOB SUMMARY Salesforce Technical Architect will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. You should interact clearly with clients and the on-shore and off-shore project teams. You should have exceptional written skills for solution documentation creation for both technical and non-technical material. Should be able to consult with clients on best practices and present additional opportunities to furth...

Responsibilities: Oversee clinic operations, manage KPIs, SOPs, and vendor coordination. Handle & Support sales and marketing, track growth metrics, optimize CRM and systems, and ensure smooth coordination among internal teams and external partners.

Microland Limited is looking for Senior SME - Unix & Linux (UL1) to join our dynamic team and embark on a rewarding career journey. Provide expert-level technical guidance and support for Linux-based systems. Work with stakeholders to understand business requirements and design Linux solutions that meet those requirements. Implement and maintain Linux systems, applications, and services. Optimize Linux systems for performance and security, and troubleshoot any issues that arise. Develop and maintain system documentation, including installation procedures, configuration settings, and user guides. Lead projects related to Linux infrastructure and provide guidance and mentorship to other team m...

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network Administrati...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Responsibilities : Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly; Handle changes on SSR (Simple Service Request), delivering configuration on Cisco Viptela Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level Build configuration for DyNS SDWAN Products eq.: Cisco Viptela according to SDWAN standards; Providing in-depth technical support to customers through mo...

SAP SD Manager 2, 3 TechOps (Application Management) Consultant The Opportunity We are looking for an SAP SD Senior Consultant to join the EY GDS Team. As part of our EY GDS TechOps team, you will be responsible for providing functional support for SAP Order to Cash across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global companies through best-in-class solution...

Act as the primary SQL Server DBA SME for operate/managed services projects. Administer, monitor, and maintain MS SQL Server databases (on-premises and cloud-hosted AWS RDS for SQL Server, Azure SQL Database, Azure SQL Managed Instance). Ensure high availability (HA/DR), backup, and recovery strategies using Always On Availability Groups, Log Shipping, Database Mirroring, and Clustering. Monitor database performance, capacity, and health, and implement proactive tuning and optimization. Manage database security, encryption, auditing, and compliance with organizational policies and industry regulations. Automate routine DBA tasks (backups, patching, scaling, health checks, user provisioning) ...

Support and Maintenance: Manage and troubleshoot OpenShift clusters in production and non-production environments. Monitor and ensure cluster availability, performance, and scalability. Analyze and resolve L2-level issues escalated from the L1 support team. Incident and Problem Management: Work on tickets related to OpenShift platform incidents and service requests. Perform root cause analysis (RCA) for recurring issues and implement preventive measures. Collaborate with L3 and engineering teams for complex escalations. Configuration Management: Implement and manage OpenShift configuration changes, including node scaling, network policies, and application deployments. Patch and upgrade OpenS...

Roles and Responsibilities : Manage incidents from detection to resolution, ensuring minimal downtime and optimal service levels. Coordinate with cross-functional teams to identify root causes of incidents and implement corrective actions. Develop and maintain incident reports, including status updates, timelines, and resolution details. Collaborate with stakeholders to develop problem management processes and procedures. Job Requirements : 4-8 years of experience in IT services & consulting industry. Strong understanding of incident management principles and practices. Excellent communication skills for effective collaboration with internal teams and external customers.

Skills Required : Looking for Freshly qualified CAs- Sep 2025 Batch with articleship exposure in Audit. Strong interpersonal and communication skills Proficient computing skills and analytical abilities Desired Profile : Experience into ITGC, ITAC, SOC, SOX is add on advantage Candidate should be ok to travel to client places and work from office from Day 1. Roles & Responsibilities- Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity a...

Role & responsibilities Minimum 1 years of hands-on experience in storage administration. - Proficiency in Japanese (JLPT N2 or higher) verbal and written. - Experience with ITSM tools (e.g., ServiceNow) and incident/problem management. Preferred candidate profile NetApp certifications (NCDA, NCIE). - Experience with NetApp Cloud Volumes ONTAP and hybrid cloud storage. - Understanding of backup/disaster recovery principles. - Prior experience working with Japanese clients or offshore/onshore teams.