Operational Risk Manager

Position: DVP/VP - ORM

Function: Operational Risk Management

Reporting to: Chief Risk Officer (CRO)

Location: Mumbai

About the Role

InCred Capital is seeking a seasoned and detail-oriented Operational Risk Manager to lead the Operational Risk Management (ORM) function. This role will be instrumental in building, implementing, and enhancing a robust ORM framework, ensuring proactive risk identification, assessment, and mitigation across the organization, with a strong focus on Capital Markets operations.

Key Responsibilities

ORM Framework & Governance

• Draft, review, and implement the Operational Risk Management policy in line with the latest regulatory guidelines.
• Develop and operationalize risk management models, tools, and systems to ensure effective implementation of ORM policies.
• Define and monitor Key Risk Indicators (KRIs) and set risk appetite thresholds to serve as an early warning system.
• Drive Risk and Control Self-Assessments (RCSA) and implement control testing methodologies to strengthen risk governance.

Identification of Risk Gaps, Controls Testing & Designing

• Identify, analyze, and challenge existing and emerging operational risks across functions.
• Design a robust control testing framework with detailed attribution mapping and sampling methodologies to create risk controls
• Ensure accuracy and quality of data used in decision-making, including data for risk models.
• Review, assess & conduct ORM process walk through for all business lines for optimization and risk mitigation.
• Design and automate systems for tracking KRIs and operational incidents to enable proactive risk management.
• Perform Root Cause Analysis (RCA) on incidents and recommend corrective and preventive actions.

Data Management & Loss Analysis

• Maintain and analyze loss data for operational risk, including provisions, loss accounting, scenario analysis, and external loss reporting.
• Develop and implement data quality standards and controls for loss data.

Reporting & Stakeholder Management

• Report all significant operational risk incidents to relevant internal committees.
• Prepare and manage Risk Management Committee (RMC) and Operational Risk Management Committee (ORMC) agendas, presentations, and minutes.
• Collaborate with business leaders, internal audit, and compliance teams to develop and maintain the organization’s risk profile.
• Analyze Internal Audit, NPA, and overdue reports for emerging risk signals.

Strategic Risk Leadership

• Develop and implement a risk management strategy aligned with organizational objectives.
• Conduct risk management workshops with senior management to identify key risks and mitigation plans.
• Partner with diverse business units to champion the ORM framework, providing education and guidance while understanding their unique processes to ensure risk management is practical and effectively integrated.
• Lead the Enterprise Risk Management (ERM) initiative to integrate risk management into strategic planning and operations.
• Enhance crisis and incident management frameworks and ensure alignment with Business Continuity Management (BCM) systems.

Process Improvement & Automation

• Identify and implement automation opportunities to improve efficiency in risk detection and reporting.
• Recommend tool enhancements, SOP updates, and process changes to improve risk management outcomes.
• Drive initiatives that reduce operational losses, enhance risk governance, and improve overall business resilience.

Qualifications & Experience

• Education: Chartered Accountant (CA) or MBA (Finance/Risk Management preferred).
• Total Experience: 10–12 years in the Financial Services domain with atleast 3–4 years of relevant experience in ORM and 3-4 years in Capital Markets (Broking, Distribution, PMS and AIF operations etc)
• Key Skills & Competencies
• Deep understanding of regulatory regulations, ORM frameworks, and Capital Markets operations.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Proven ability to design and implement risk management systems and automation tools.
• Excellent stakeholder management and communication skills for C-suite and Board-level interactions.
• Strategic mindset with hands-on approach to execution.

Why Join Us

• Be part of a high-growth financial services organization shaping the future of Capital Markets.
• Opportunity to lead and build an enterprise-level ORM function from the ground up.
• Exposure to cross-functional strategic initiatives and decision-making at the leadership level.