At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub Function:
Clinical Sales – Primary Care Physicians (Commission)
Job Category:
People Leader
All Job Posting Locations:
Mumbai, IndiaSupervises individual contributors and/or Supervisors, and is accountable for conducting effective performance management.Coordinates processes and assignments for supervisors and individual contributors to achieve sales goals.Communicates information throughout the clinical sales area to ensure employees stay well-informed on product knowledge, launches, policies, and guidelines.Supervises customer acquisition and retention process from identifying potential customers to maintaining positive relationships with existing customers.Advises team on policies and procedures to ensure compliance and achievement of the organization's sales objectives for their designated area.Responsible for managing operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within expected standards.Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team.Job is eligible for sales incentive / sales commissions.Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.Johnson & Johnson Vision is committed to improving and restoring sight for patients worldwide. Since debuting the world’s first disposable soft contact lens in 1987, it has been helping patients see better through their world-leading ACUVUE® Brand Contact Lenses. In 2017, J&J expanded into cataract surgery, laser refractive surgery (LASIK) and consumer eye health and now serves more than 60 million patients a day across 103 countries with its eye health portfolio. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.Johnson & Johnson Vision; a member of Johnson & Johnson's Family of Companies, is recruiting for a National Key Account Manager to be located in Mumbai.
Job Summary:
The National Key Account Manager is responsible to drive strategic partnership and sales delivery with all accounts classified as National Key Accounts (optical chains with pan India presence).The NKAM is expected to work closely with the HO and stakeholders for each Key account and shape the contact lens strategy for the account, lead joint business planning and shape the category with each account.Along with Key Accounts team, NKAM is responsible to drive execution of this strategy and deliver compliant and consistent sales growth.
Strategic Leadership:
- Develop and execute a unified sales strategy across all NKA channel, aligned with organizational objectives and growth plans.
- Ensure seamless integration and execution of channel strategies to drive revenue and profitability.
- Drive growth in key accounts, ensuring consistent revenue and market share expansion.
Team Leadership:
- Lead, mentor, and oversee a team for each account.
- Drive accountability and performance through structured goal setting and regular reviews.
Customer Relationship Management:
- Build and maintain strong relationships with key accounts, ensuring alignment with business objectives.
- Enhance customer engagement and satisfaction through personalized strategies and best-in-class service delivery.
Operational Excellence:
- Ensure effective execution of promotional campaigns, product launches, and inventory management.
- Monitor channel-wise profitability and drive corrective measures to meet financial goals.
Market Intelligence & Innovation:
- Stay abreast of market trends and competitor activities to maintain a competitive edge.
- Foster innovation in sales approaches, leveraging data and technology to optimize performance.
Key Deliverables:
- Achieve revenue and profitability targets for MT, E-Commerce & Institutional Channel.
- Drive market share and penetration across all channels.
- Build a high-performing team focused on collaboration and results.
Key Skills Required:
- Business Acumen & Leadership ability
- Strategic Planning & Critical Thinking
Customer Relationship Management
- Communication and Networking
Sustainable Development – Team:
- Arouse a healthy and winning spirit among all.
- Analyze and coordinate with Product Manager to organize product development trainings in monthly and quarterly meetings.
- Ensuring on job training while working with the team members in the field.
- Ensure that team follows all the procedures and policies to procure and place orders for equipment’s and other products.
- Transparency in communication.
Reporting & Coordination:
- Maintaining reporting discipline and timely submission of Sales Forecast, Monthly Activity Plan and various formats, Phaco Funnel, Month Report, Expenses.
- Appropriate coordination with Sales & Marketing and support functions for jobs to be done
Data Recording & Analysis:
- Coordinate with sales team to collate the data on competitor product range with pricing & marketing strategy.
- Keeping record of JJV secondary / tertiary sales in the market.
- Analysis of territory sales data, working reports and based on that give feedback to team & superior and, also, take corrective / supportive actions.
- Ensure to maintain DSO below 60 days.
Education: Bachelors Degree
in Science / Commerce / Engineering (Electronics / Electrical / Instrumentation). MBA from a reputed institute.
Experience And Skills:
4 – 7 years in Similar industry having man management experience with excellent techno- commercial skills. Past experience in key account management is an added advantage
Are you ready to impact the world?
Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
