Manager

Job Description

Decision Analytics EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa. EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries. Please visit www.exlservice.com for more information about EXL Analytics. Technical Skills Understanding of business and technical metadata concepts Experience in Snowflake - Security Classifications, Applying initial security classifications (column-level) to all tables in datawarehouse Experience Snowflake Architecture / SnowSQL Experience SQL Knowledge of IDMC Data Governance Tooling Expertise in assisting end users in re-pointing old queries to use Experienced in Catalog Migration Support- UAT for catalog migration Experienced in Snowflake Architecture to find out root cause issues. Expereinence in Data Quality Rule Management- Analyzing / profiling business-side quality thresholds for CDEs Implementing quality thresholds in IDMC Initial triage of data quality errors. Experienced in preparing Data Documentation - Confluence/Wiki (for documentation); Persisting SOR documentation into catalog (raw layer documentation) Maintaining documentation once built (long term) Manual wiki documentation (details TBD) Analyzing and applying data quality thresholds at the element level Scheduling the jobs and monitoring for day-to-day activities, escalating problems to the tech support if any issues arise. Data lineage and traceability for purpose of triaging data quality incidents Support end-users with access and connectivity issues. Establish a formal, regularly scheduled backup process. Working with Development and Testing teams to prioritize and handle issues to resolve quickly. Extract, transform, and load (ETL) data from various sources into Snowflake datasets. Perform data quality checks and implement data cleansing and validation procedures. Optimize data processing and storage for efficient performance. Role & Responsibilities Overview Collaborate with various business units to define and implement data governance policies, standards, and procedures. Utilize IDMC to create and manage a centralized data governance repository/data catalogue, capturing data definitions, ownership, and lineage. Monitor and enforce data quality rules and data stewardship activities within IDMC. Perform data profiling and analysis to identify data quality issues and recommend solutions. Conduct data lineage tracking to ensure data traceability and compliance with data regulations. Support data cataloging efforts, tagging and classifying data assets within IDMC for easy discoverability. Work closely with data stewards and data owners to resolve data-related issues and escalations. Assist in creating data governance reports and dashboards within IDMC or other visualization tools to provide insights into data health and compliance. Streamline data quality concerns by monitoring data pipelines, developing necessary data checks and implementing DQ standard methodologies for enhancing data quality Stay updated on industry best practices and emerging trends in data governance, data quality and apply them within the organization. Soft skills:, , Collaboration with stakeholders. Driving strategic clarity with complex or new concepts for constituents Change management implementation through JIRA Consistently and proactively communicates (verbally/written) to stakeholders (progress/roadblocks/etc.) Ability to take complex subjects and simplify it to less technical individuals Provides clear documentation of processes, workflows, recommendations, etc. High level of critical thinking capabilities Organized and has the ability to manage work effectively, escalating issues as appropriate Takes initiative & is a self-starter Displays ownership of their work (quality, timeliness) Seeks to become an expert in their field and shares their expertise through recommendations, proactive communications/actions and peer sharing/coaching where relevant Candidate Profile Bachelor’s/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply 8+ years’ experience, preferably in insurance analytics experience in developing and implementing policies, processes related to Modeling, Data Engineering, Data visualization. Preferred experience in insurance domain (Investment Strategy group) B.S. Degree in a data-centric field (Mathematics, Economics, Computer Science, Engineering, or other science field), Information Systems, Information Processing or engineering. Professional certification including (but not limited to) CFA/CA/FRM (preferred but not mandatory) Effective communication and collaboration skills to work with various teams across the organization. Excellent analytical and problem-solving skills Proficiency in using IDMC for data governance activities What We Offer EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond. Show more Show less