Lead - SalesOps

Globally, Amagi works with 800+ content brands, delivering 5000+ channels with deployments in 150+ countries, managing programmatic ad opportunities over 50 billion. Amagi has industry-leading deep technical integration with 150+ Free Ad-supported Streaming TV (FAST) services, making it one the largest tech providers and a first-party ad platform for the FAST industry segment.Amagi has a presence in New York, Los Angeles, London, Paris, Singapore, Seoul and Sydney, with innovation centers in Bangalore, Zagreb, and Lodz, and a global media monitoring center in New Delhi. Amagi is one of the highest valued mediatech companies in the world and its investors include Accel, Norwest Venture Partners, General Atlantic, Premji Invest, Avataar Ventures and Nadathur Holdings.

Today, Amagi is the fastest-growing media and entertainment technology company on Earth. Founded in 2008, Amagi is a global leader in cloud-based products and solutions for broadcast and connected TV. Our cloud-based platforms support broadcast-quality, 262-hour linear channel production, channel distribution to Free Ad-Supported Streaming TV platforms, live orchestration for sports and news, OTT server-side ad insertion, and monetization analytics, as well as cost-effective disaster recovery.

Our identity and mission:

Job Profile :

Amagi is seeking a motivated individual to join the Sales Operations unit within the Revenue Operations team. This role will lead key initiatives across sales efficiency, pipeline management, revenue planning, and forecasting to help improve sales productivity and drive business outcomes.

The ideal candidate has strong analytical skills, deep ownership, and experience with sales operations tools and processes—preferably within a SaaS or similarly structured company. A solid understanding of SaaS business models, execution discipline, and a track record of driving results in high-performance sales environments is essential.

Key Responsibilities:

1. Sales Operations & Planning

• Partner with Sales Ops leadership to support forecast calls, sales capacity planning, territory design, and quota setting.
• Help manage recurring planning cadences: quarterly target allocation, territory updates, and headcount ramp modeling.
• Track quota attainment and provide early signals on over/under-performance.

2. Sales Productivity & Process Optimization

• Identify friction points in the sales process and design process improvements to drive rep efficiency.
• Maintain SOPs, workflows, and best practices that help scale global sales motions.
• Support leadership in building a culture of operational rigor and accountability.

3. Forecasting & Pipeline Analytics

• Collaborate with Revenue and Sales leaders to analyze pipeline health, find mechanisms to improve forecast accuracy, and key metrics like win rates, cycle times, etc.
• Build and automate dashboards and reports to improve visibility across geos and segments.
• Spot gaps and risks before they become problems — and help teams take action.

4. CRM & Tools Management

• Act as a power user and admin interface for Salesforce and other GTM tools (Clari, Outreach, etc.).
• Own data hygiene, pipeline integrity, and enforce discipline around CRM usage.
• Work with cross-functional stakeholders to implement and improve workflows within our tech stack.

5. Incentives & Deal Desk Support

• Assist in calculating and communicating incentive payouts based on approved plans.
• Support deal desk operations by reviewing high-value opportunities and ensuring compliance with deal guidelines.
• Help design commissions tracking systems and escalation paths for exceptions.

6. Channel Operations

• Define and manage the process for channel partners to track the leads, pipeline and revenue outcomes from channel partners in a system driven fashion
• Build mechanism to track invoices, credits, approvals and payout from cloud, technology, service partners for the right accounts and regions with a monthly cadence.

7. Collaboration & Enablement

• Work closely with cross-functional teams like Marketing, Customer Success, and Finance to ensure alignment across the funnel.
• Contribute to onboarding and training of new sales hires by providing process, system, and performance data insights.
• Be a partner in enablement initiatives by making sure reps have what they need to succeed — playbooks, workflows, templates, and tech.

Skills and Expertise Required:

• 3 - 6 years of experience in Sales Operations, Revenue Operations, or Strategy roles, ideally in a high-growth SaaS or B2B tech environment.
• You know your way around Salesforce like a local. Bonus points if you've worked with Clari, Outreach, or other GTM tools.
• Strong analytical chops — you love digging into data and pulling out insights that drive decisions.
• Process-oriented mindset with the ability to take ambiguous business needs and turn them into structured solutions.
• Excellent communication and collaboration skills — you’ll be working with a variety of stakeholders across sales, finance, marketing, and more.
• A bias for action. You don’t wait for permission to solve a problem.
• Curiosity, grit, and a desire to learn how a SaaS sales machine works under the hood.

Amagi is an equal opportunity employer and does not discriminate against applicants based on their gender, marital status, race, religion, color, age, capacity to work, sexual orientation, or status as a protected veteran.