Key Account Manager

Role Overview:

The role entails leading partner onboarding and managing the complete admissions lifecycle, from fee 

structures and document verification to enrolment tracking. It involves close coordination with internal 

teams to ensure smooth student onboarding, orientations, and OJT agreements. The position also 

focuses on partner engagement through regular communication and grievance resolution, while 

ensuring compliance with institutional, branding, and regulatory norms. Additionally, the role includes 

maintaining MIS dashboards, fee reconciliations, and generating reports for leadership and partners.

Key Responsibilities:

• Leading partner onboarding and finalizing program details.

• Overseeing end-to-end admissions, including fee structure, NPF configuration, document 

verification, and enrolment tracking.

• Coordinating with internal teams (Admissions, CRM, Academic Affairs) to ensure smooth 

operations.

• Managing student onboarding, orientation, and OJT agreements across all partnered 

programs.

• Driving partner engagement through regular updates, orientations, and grievance resolution.

• Ensuring compliance with branding, data protection, and regulatory requirements.

• Maintaining MIS dashboards, fee reconciliation, and reporting for leadership and partners.

Qualifications & Skills Required:

• Postgraduate degree (MBA / PGDM or equivalent).

• 10+ years of experience in key account management, university admissions, and project 

management.

• Strong knowledge of higher education policies, admissions, and project management.

• Proficiency in CRM, ERP, LMS, and MIS tools.

• Excellent stakeholder management, leadership, and communication skills.

• Ability to analyse data, prepare reports, and manage high-pressure admission cycles.

What We Offer

• Being a key player in something potentially massive and world-changing

• Competitive salary and incentive structure, best in the industry.

• Opportunities for professional development and growth.

• A supportive and collaborative work environment.

• The chance to make a meaningful impact on the careers and lives of working professionals.

About Medhavi Skills University

Medhavi Skills University (MSU) is a government-notified private skills university established under 

a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated 

with higher education. As a pioneering institution in the convergence of the skilling ecosystem with 

higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by 

the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes 

to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. 

MSU is a recognized Awarding Body under the National Council for Vocational Education & 

Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor 

university partner with the National Skill Development Corporation (NSDC) and the Project 

Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future 

workspace by co- working with industry partners to design and implement demand-driven programs.

About MSU WISE:

Medhavi Skills University (MSU) has launched the WISE initiative to enhance employability and 

support job creation by equipping individuals with industry-relevant theoretical knowledge and on￾the-job training. This initiative fosters collaborative efforts between MSU and various industries, 

creating a mutually beneficial relationship. Through the concept of "Industry as Campus," students 

gain a competitive edge by acquiring practical skills directly from industry experts. For industries, this 

partnership results in better employee retention, reduced attrition rates, and increased productivity. By 

collaborating with over 100+ industry and skill partners, including prominent names like NIFD 

Global, IHG, AEQUS, iACE, AIHBA, WLRS Ireland, NHQ Studios, B4M Entertainments, and IGJ, 

MSU is making significant strides towards closing the skill gap. This approach not only enhances 

employability but also promotes entrepreneurship across diverse sectors, ultimately contributing to a 

skilled and capable workforce.

For more information, visit https://msu.edu.in/wise/

How to Apply

Interested candidates should submit a resume and cover letter detailing their qualifications and 

experience at careers@msu.edu.in at earliest possible.

Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed 

to creating an inclusive environment for all employees.