Key Account Manager

About Appinventiv Digital

Appinventiv Digital is the marketing innovation arm of Appinventiv Technologies — one of the fastest-growing digital transformation companies globally. We help brands accelerate growth through integrated digital marketing, performance campaigns, and creative storytelling.

We’re building a new-age marketing agency within a global tech powerhouse — combining strategy, creativity, and data to deliver measurable business impact.

If you thrive on ownership, love wearing multiple hats, and want to build something from the ground up, this is the role for you.

Role Overview

Growth Manager – Appinventiv Digital

You’ll act as the connective force between business development, strategy, and delivery — ensuring every client sees measurable outcomes and every project moves from pitch to execution flawlessly.

Key Responsibilities

🔹 Business Growth & Sales Enablement

• Identify new business opportunities across existing Appinventiv clients and new leads.
• Lead in sales calls, client presentations, and proposal building.
• Collaborate with internal teams to develop high-quality pitches, SoWs, and pricing decks.
• Own the quarterly revenue growth targets for the digital marketing vertical.

🔹 Client Strategy & Account Management

• Act as the primary point of contact for digital marketing clients.
• Understand client goals (performance, branding, or lead generation) and build actionable strategies.
• Drive renewals, upsells, and cross-sells by maintaining strong client relationships and performance delivery.
• Conduct regular review meetings and performance reporting with clients.

🔹 Delivery Oversight & Coordination

• Oversee the end-to-end execution of marketing campaigns with SEO, content, media, and design teams.
• Ensure projects are delivered on time, within scope, and aligned with KPIs.
• Resolve delivery challenges and maintain smooth internal coordination.

🔹 Process & Reporting

• Maintain accurate CRM/pipeline updates and delivery reports.
• Track and report key performance metrics (revenue, project status, client satisfaction).
• Collaborate with leadership to refine service packaging, workflows, and marketing processes.

Key Performance Indicators (KPIs)

• Quarterly revenue and new account growth
• Client retention and satisfaction (NPS)
• % of projects delivered on time and within scope
• Proposal turnaround and win ratio
• Internal coordination and process adherence

Who You Are

• 4–7 years of experience in digital marketing, client servicing, or growth roles.
• Strong understanding of digital channels — SEO, paid media, content marketing, and analytics.
• Excellent communication, presentation, and negotiation skills.
• Entrepreneurial mindset with the ability to manage multiple projects end-to-end.
• Hands-on with marketing tools (Google Ads, Analytics, HubSpot, etc.) and comfortable working with cross-functional teams.