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3.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
The ideal candidate for this role will be responsible for leading and overseeing the design, deployment, and maintenance of cloud and on-premises infrastructure. You will be involved in vendor management and ensuring the seamless integration of technology solutions to support the evolving needs of a fintech organization. Your responsibilities will include overseeing the design, deployment, and maintenance of cloud infrastructure (AWS, Azure, Google Cloud) while ensuring cost-efficiency, scalability, and security. You will also be responsible for ensuring the uptime and reliability of on-premises and hybrid IT infrastructure, including servers, storage, and networking. Additionally, you will evaluate, select, and manage IT vendors and service providers, negotiating contracts and service-level agreements (SLAs) to ensure optimal performance. Furthermore, you will implement and monitor security controls in compliance with financial industry regulations like PCI DSS, GDPR, and ISO 27001. You will also perform disaster recovery planning and testing for both cloud and on-premises environments. Leading a team of IT specialists, collaborating with cross-functional teams, and providing regular updates on infrastructure performance will also be part of your responsibilities. In terms of qualifications, we are looking for someone with strong knowledge of cloud platforms (AWS, Azure, Google Cloud), networking, and virtualization technologies. Proven experience in managing IT vendors and contracts, hands-on experience in Linux Administration, familiarity with ITIL processes and frameworks, and strong leadership skills are also required. Excellent problem-solving, communication, and vendor negotiation skills, as well as the ability to collaborate across teams and manage multiple projects effectively, are essential for this role. The ideal candidate should be detail-oriented and organized with strong time management skills, influencing skills, and the ability to create positive working relationships with team members at all levels. Excellent communication and interpersonal skills, a collaborative approach, and the ability to work effectively as part of a group effort to achieve organizational goals are also important. Education Qualification: Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree is a plus. Total Experience: 12 years of experience in IT infrastructure management, with at least 3 years in cloud infrastructure. Industry: IT/Software/BFSI/Banking/Fintech Work Arrangement: 5 days working from the office Location: Noida If you are excited about this opportunity and believe you are the right fit for the role, we invite you to apply and contribute to our success story. If your resume is shortlisted, you will hear back from us.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
You are a seasoned HR Business Partner (HRBP) responsible for supporting Sales & Marketing, Supply Chain Management (SCM), and Warehousing functions. Your role involves strategic HR partnership to drive business goals through talent management, performance enablement, and workforce engagement. As a trusted advisor to functional heads and business stakeholders, you ensure HR practices and policies are in line with business priorities and organizational values. Your primary responsibilities include collaborating with functional leaders to understand business strategies, driving the performance appraisal process, designing employee engagement programs, collaborating with Talent Acquisition teams, ensuring employee relations compliance, identifying training needs, implementing HR policies, and supporting corporate HR initiatives at all levels. To qualify for this role, you need an MBA/MSW in HR or equivalent from a reputed institution, a minimum of 8+ years of progressive HR experience (preferably in automotive or manufacturing sector), proven experience in partnering with cross-functional leadership teams, and a strong understanding of labor laws and industrial relations. You should possess skills in business acumen, strategic thinking, communication, influencing, analytical decision-making, change management, empathy, and project management. Experience in multi-location and exposure to digital HR systems like SAP SuccessFactors and Workday would be advantageous. Salary and compensation details will be discussed during the interview process.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
Are you ready to lead and optimize strategic partnerships that drive innovation and efficiency in clinical trials At GSK, we are committed to improving lives through groundbreaking research and development. As a Third-Party Management Senior Director, you will play a pivotal role in fostering strong collaborations with external vendors ensuring efficiency, quality, and compliance. The Third-Party Management Director will oversee and optimize the delivery of services and projects through strategic partnerships with external vendors, contractors, and service providers. This role ensures efficient and effective service delivery, upholds high standards of compliance and quality, and manages supplier risk in partnership with the Global Clinical Operations (GCO) Excellence Team. The Third-Party Management Director will collaborate closely with various stakeholders to ensure robust oversight of third-party vendors at the project level, while driving continuous improvement in operational performance. By fostering strong, value-driven partnerships, this role is critical in maximizing the benefits of third-party engagements and supporting the company's strategic objectives. Key Responsibilities: - Guide, mentor, and support the GCO TA teams by identifying the optimum external support, expertise & technology to deliver our pipeline (i.e. including FSO, DCT). - Set clear performance expectations with the vendors and conduct regular performance reviews for the team. - Monitor TP key performance indicators (KPIs) and drive continuous improvement in trial delivery. - Act as a point of escalation for Third Party issues, including contract negotiations. - Maintaining strong relationships with internal and external stakeholders. - Support the GCO TA teams in defining optimal trial strategies and identifying process improvements for cost-effective trial delivery. - Identify and evaluate tech-enabled solutions to expedite delivery of programs in the assigned therapy area in partnership with the Digital, Analytics & Performance team. - Ensure compliance with FSO handbook, guidelines, GSK SOPs, and GCP, conducting regular lessons learnt and updates. - Promote a culture of safety and continuous improvement within the team. - Lead periodic cross-functional review meetings with CRO partners, analyzing data to identify trends and opportunities for improvement. Basic Qualifications: - Bachelor's degree in a scientific discipline. - Experience in strategic positions requiring strong business acumen within clinical operations. - Expertise in clinical trial delivery and familiarity with decentralized clinical trials (DCT). - Experience managing global teams and stakeholders across diverse geographies. - Leadership experience in a large matrix environment and experience in constructively challenge practices with senior leaders, with the ability to influence and negotiate effectively. - Experience working independently and the ability to quickly build personal credibility and assimilate business issues/need. Preferred Qualifications: - Master's or Doctorate in drug development or a related field. - Knowledge of innovative approaches and technologies in clinical trial management. - Strong influencing and negotiations skills in challenging, ambiguous and/or changing environments. - Strong interpersonal skills and cultural awareness to bridge differences effectively. - Strong verbal, written, and presentation communication skills. - High energy, enthusiasm, and commitment to driving results. Why GSK Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, its also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Important notice to Employment businesses/ Agencies: GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in gsk.com, you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
thane, maharashtra
On-site
About Welspun Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing. Job Purpose/ Summary As an Assistant Manager in the Creative Marketing department, you will be responsible for developing and implementing strategic marketing plans to achieve corporate objectives for products and services. You will be expected to have a deep understanding of the market and competitive landscape, and use this knowledge to influence and negotiate with stakeholders. You will also be responsible for managing the brand and ensuring its alignment with the company's vision and mission. Principal Accountabilities - Develop and implement strategic marketing plans for new and existing products or services. - Conduct market research to identify market requirements for current and future products. - Analyze and monitor competitive products and consumer trends. - Develop and manage brand strategies and ensure all marketing efforts align with the brand image. - Use SAP or other functional related applications to manage and analyze marketing data. - Negotiate with stakeholders and use influencing skills to achieve marketing objectives. - Develop and maintain a network of industry contacts for potential partnerships. - Use design thinking to create innovative marketing strategies. - Manage and coordinate all marketing, advertising, and promotional activities. - Communicate effectively with team members, stakeholders, and other departments. - Use animations/graphical designing skills to create engaging marketing materials. - Apply critical thinking skills to solve complex marketing challenges. - Foster a global mindset within the team and promote entrepreneurship. - Demonstrate business and commercial acumen in all decisions and actions. - Strive for people excellence by leading, managing, and developing team members. Key Interactions Internal Communication, External Communication, Mid Management Experience 3 years Competencies - Global Mind-set: Proficient - Strategic thinking: Basic - Business & Commercial acumen: Proficient - Negotiation Skills, Influencing skills, Networking Skills: Basic - People Excellence: Proficient - Market & Competitive Intelligence: Proficient - Entrepreneurship: Proficient - SAP/Other Functional Related applications: Proficient - Brand Management: Proficient Recruiter HashTag #Creative -Marketing,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionize how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Content Lead Location: Mumbai, India As a Brand Lead, you'll play a pivotal role in creatively managing two prominent beauty brands. Your responsibilities include providing strategic insights, ensuring creative consistency across various touchpoints like social media, influencers, performance marketing, E-commerce, D2C, and POSM. You'll be leading and inspiring a team of writers, designers, and account managers to deliver high-quality work. This role demands a creative vision, collaborative spirit, an adeptness in working with diverse stakeholders, and an unwavering focus on the bigger picture. Lead an integrated team, providing guidance and management. Drive constant experimentation and content innovation to identify breakthrough ideas. Develop brand and cultural narratives to establish a compelling brand identity. Collaborate with internal and external partners to generate fresh content ideas and drive Shorts adoption. Execute go-to-market plans and campaigns, keeping abreast of the latest trends. Align content strategies with stakeholders for a unified approach. Oversee influencer content planning, ensuring seamless integration into owned and earned media plans. Approve content plans, creative layouts, monthly narratives, and assets. Monitor and approve all asset production briefs and creative outputs. Lead all aspects of content creation, from content creator selection to on-site shoots and asset production. Establish KPIs and objectives, providing regular measurement reporting. Minimum 4 years of content management and strategy experience, ideally in top-tier agencies, with a robust digital background. Demonstrated proficiency in handling Beauty brands. Proven experience managing teams of at least 8 members in previous roles. Innate creativity with a clear strategic vision and strong attention to detail. Exceptional influencing skills and adept at creative problem-solving. Excellent planning, organization, and stakeholder management skills. Proficiency in managing workflow, prioritizing tasks, and maximizing productivity. Seasoned creator with a track record of seeing projects through from concept to completion. Highly creative with a strong ability to generate ideas and contribute practically to studio output. Self-motivated and capable of working with minimal supervision. Collaborative team player, open-minded, and devoid of political inclinations. Proven ability to lead and inspire creative teams effectively. Excellent communication and interpersonal skills across all levels of the organization. Discretion in handling confidential and personal information. Driven, proactive, and enthusiastic team player. In this dynamic role, you'll be at the forefront of shaping and elevating the brand narrative for these beauty brands, driving innovation, and fostering collaboration across the team and with external partners. Your creative prowess and strategic acumen will be pivotal in ensuring the continued success and growth of these brands.,
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Sr. Group Manager in Invoice Processing & P2P Operations at Citi, your primary responsibility will be to develop and execute the global strategic vision for invoice processing and P2P operations in alignment with the overall organizational goals. You will be expected to drive innovation and transformation within the function by leveraging industry best practices and emerging technologies. Ensuring global compliance with internal expense policies, regulatory requirements, and audit standards will be crucial, along with implementing robust control processes to mitigate financial and operational risks within the P2P function. Building and maintaining strong relationships with key stakeholders across multiple regions and business units will be essential. This includes collaborating effectively with various teams such as SCO System Operations, SCO P2P Onboarding Unit, Citi Finance, and others to develop tailored solutions, resolve escalations, and share best practices. Your role will also involve leading, mentoring, and developing a high-performing global team of invoice processing and P2P professionals, fostering a culture of coaching and continuous learning. You will oversee the preparation and analysis of complex financial reports related to invoice processing and P2P operations to identify trends, anomalies, and areas for optimization. Presenting findings and recommendations to senior management for strategic financial insights will be part of your responsibilities. Additionally, defining a digitization/tools enhancement roadmap and evaluating new technologies to improve efficiency and automation within the P2P function will be crucial. Developing and maintaining a robust business continuity plan, representing the global process on internal and external audits/regulatory matters, and participating in industry forums to drive innovation within Citi's operational practices are also key aspects of this role. Required qualifications include a Bachelor's or Master's degree in Accounting, Finance, or a related field, along with 12+ years of progressive experience in P2P operations or invoice processing. Expertise in P2P systems, accounting principles, and strong financial acumen are necessary skills for this position. If you are a person with a disability and require accommodation to use the search tools or apply for a career opportunity at Citi, please review Accessibility at Citi.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
The ideal candidate should possess 4-8 years of experience in the relevant industry, focusing on Direct Field Sales and Channel/Distribution Partners. Experience in selling testing and measuring instruments similar to Testo products is essential. Previous sales experience in major industrial segments such as HVAC/R, Power, Cement, Steel, Pharma, Food, etc., is preferred. The preferred locations for this role are Pune/Mumbai, Delhi, Kolkata, and Bangalore/Hyderabad. A suitable educational background includes a Graduation in B.E. Electronics/Instrumentation/Electrical or a Diploma in Electronics/Instrumentation/Electrical Engineering. The successful candidate should demonstrate good influencing and persuading skills, along with strong interpersonal, communication, and presentation skills. Being self-motivated, result-oriented, perseverant, and patient is crucial. A good technical understanding and knowledge of measuring instruments are required. Responsibilities include managing the development and performance of Distribution/Channel Partners sales and Direct sales activities in the assigned region. The candidate must focus on various customer segments and strategic markets nationwide to drive order income and penetrate the market regionally. Sales experience in HVAC/R and Pharma industries for products like Transmitters, Data loggers, Thermal Imagers, Flue Gas Analysers, portable instruments, etc., is beneficial. The role involves realizing customer visits within the Sales Unit/Sales Region to generate orders with Channel Partners and systematically develop potential customers. It also includes up-selling, cross-selling, preparing action plans, scheduling specific targets, following up on leads, maintaining and growing Key Accounts business, providing technical support to existing Channel Partners, increasing product-wise quantity over the previous year, launching new products, and developing marketing plans. Additionally, the candidate should participate in marketing events such as exhibitions, seminars, trade shows, and telemarketing events. The role requires 80% travel.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
The job is located in Hyderabad and is for a Full Time position requiring 1 - 3 years of experience in Counseling Sales. The ideal candidate should have experience in lead follow-ups, familiarity with industry practices and professional standards, good communication and influencing skills, integrity, and professional ethics. Additionally, the candidate should be active, smart, enthusiastic, and able to join immediately. Key responsibilities include lead generation, walk-in generation, brand awareness, promotions, events & activities, visits to colleges / schools / institutions daily to collect prospects, execution of marketing activities as per plan, collection of college data, conducting seminars, ensuring enough leads and walk-ins for reaching targets, actively participating in data calling, identifying innovative marketing strategies, and supporting counselors in reaching targets. The candidate will be responsible for overall marketing and branding of all Global Tree products/services, creating new relationships with colleges and official bodies, working on strategies to support test prep and admissions, developing relationships with schools and colleges for campus tie-ups, and ensuring test prep targets are met. The salary offered is Best In Industry and the key skills required for this role are Sales.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You are expected to work from the office on all days out of your respective base locations. The role holder will be responsible for onboarding and building relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings, aiming to generate 40-60 lacs Gross Merchandise Value (GMV) per month. The specific targets will vary based on the India 1 and India 2 markets and specific geographies assigned to you. Your responsibilities will include: - Account & Partner Relationship Management: Onboard new accounts, meet existing partners periodically to ensure correct Rest Display Page (RDP) content and high image coverage, make persuasive presentations on Dine Out plans & promotions, execute growth activities, and prepare growth plans for each account. - Data Interpretation & Business Performance Management: Filter relevant data from the Restaurant facing dashboard, explain key performance metrics to partners, seek necessary support, stay updated on partner's investments in competition, and ensure partner investments are equal or higher than competition. - Interaction with Stakeholders: Understand Dine Out offerings, gain clarity of growth levers, and have knowledge of basic metrics and data dashboards. - Desired Skills: Graduate with 3-5 years of field sales experience, fluency in local language and working knowledge of English, good working knowledge of e-commerce activities, effective communication skills, sales aptitude, flexibility in working hours, leadership and influencing skills, initiative & flexibility, creativity & initiative. You should possess a confident, pleasing, and go-getter personality with effective communication skills. Additionally, you must be a team player, analytical, have good Excel skills, possess leadership and influencing skills, exhibit initiative & flexibility, and demonstrate creativity & originality in your work to drive the business forward.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
The Functional Process Manager ATR role is crucial for effectively managing the re-engineering of business processes within the ATR Domain. As a Business Process Specialist (BPS), you will have exceptional visibility with senior stakeholders and other verticals due to the critical nature of the projects you will be involved in. Your responsibilities will include leveraging significant process knowledge, SAP end-to-end experience, and strong interpersonal skills. This role demands specialized expertise in industry benchmarks gained through hands-on project and process implementations. You will be at the forefront of process re-engineering efforts, serving as a Level 2 support or escalation point for Subject Matter Experts (SMEs) on process queries. Collaborating closely with functional product managers, you will create and sign-off on Standard Operating Procedures (SOPs). Your focus will revolve around challenging existing business processes, financial reporting practices, and the SAP framework, aiming to drive positive change and efficiency improvements. A key aspect of your role will be to provide holistic solutions that may involve working with upgraded IT environments, legacy systems, and adopting new technologies. You will independently lead changes to critical business processes and projects, introducing enhancements to minimize inefficiencies in the current landscape. Additionally, you will review and approve User Acceptance Tests (UATs) and Business Readiness Tests (BRTs), ensuring that new solutions meet production environment standards. As an innovative thinker, you will identify new technologies that can enhance process improvements and drive financial transformations aligned with organizational initiatives. Engaging with senior stakeholders and serving as a central point of contact for Application Managers (AMS) and other BPS leads will be essential. Proficiency in Business Warehouse will be mandatory for effective management reviews and financial closings. Your role will extend to driving standardization, compliance, and adherence to controls within the organization. You will play a pivotal role in developing and updating the Global process landscape and Standard Operating Procedures, fostering continuous standardization in line with industry benchmarks. Effective communication with the organization will be critical to emphasize the importance of standardization and adherence to controls, encouraging open dialogue for further improvement areas. The ideal candidate for this position is a Qualified Chartered Accountant, CPA, ACCA, or MBA from a premier institute with a minimum of 3-5 years of experience in large, global organizations. You should possess a deep understanding of end-to-end business processes within at least one industry, particularly in finance-related areas. Proficiency in SAP FI, hands-on exposure to tools like Robotics, and reconciliation tools is preferred. Strong financial acumen, change management capabilities, and a collaborative mindset are key attributes we are looking for. In addition to technical skills, strong competencies in communication, influencing, and best practice perspectives are essential for success in this role. If you are a proactive team player willing to push boundaries and drive positive change, we encourage you to apply and be part of our dynamic team.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
nashik, maharashtra
On-site
You will be responsible for material procurement for Bolero, involving a total of 1400 parts and 150 vendors/suppliers. Your primary task will be to adhere to the monthly procurement schedule to ensure a smooth flow of materials without any line loss due to unavailability. In case of any critical situations, you should be able to find alternatives promptly and make quick decisions. It is essential to maintain material availability with the least possible inventory to optimize the process. The preferred industry for this role is the Cycle Industry. To qualify for this position, you should possess a Diploma or Bachelor's degree in Technology, specifically in Mechanical Engineering. A minimum of 10-12 years of general experience is required, with critical experience in the following areas: - Analytical Thinking - Communication Skills - Demand Management - Legal Compliance - Relationship Management - Influencing Skills - Conflict Management - SAP - Vendor Management - Forecasting - Procurement - Material Management Additionally, you should have system-generated secondary skills to effectively carry out the responsibilities associated with this role.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
maharashtra
On-site
The Head of Trade Marketing will be a key member of the Sales Development team at Piramal Consumer Healthcare in Mumbai. In this role, you will be responsible for devising customer marketing strategies primarily focused on offline channels. Your main objective will be to create Trade Marketing plans for brands such as Littles, Lacto, and other advertised products in collaboration with the sales and marketing teams. You will be tasked with developing Consumer/shopper decision trees and tools to enhance brand presence and drive market share growth across various retail channels like General Trade Chemist, General Trade Relevant non Chemist, Modern Trade, and Supermarkets. Your efforts will be instrumental in achieving targets for the brands you handle and ensuring successful NPD launches in coordination with the marketing organization. As the Head of Trade Marketing, you will engage with key stakeholders both internally and externally. Internally, you will work closely with the Sales Team, Brand Marketing Team, and Sales Development Team. Externally, you will build relationships with Retailers, Customers across all channels, and External Agencies. Reporting to the Head of Sales Development, you will leverage your 6-9 years of experience in customer marketing or sales development to drive retail sales through strategic planning and execution. Your track record as a high performer in roles such as Area Manager, Regional Key Account Manager, or Regional/Central Trade Marketing professional will be crucial in designing and implementing effective customer marketing strategies that align with business objectives. Your key competencies will include strategic thinking, data-driven decision-making, strong leadership skills, and the ability to foster cross-functional collaboration. You must excel in building relationships, negotiating with retail partners, analyzing customer insights, managing retail partnerships, and overseeing promotional planning. Furthermore, your proficiency in project management, attention to detail, adaptability in a dynamic retail environment, communication skills, and presentation abilities will be essential for success in this role. Your primary responsibilities will involve leading and executing customer marketing strategies to drive business growth in offline channels, collaborating with the sales team to identify growth opportunities, designing innovative in-store promotional campaigns, managing budgets effectively, developing relationships with retail partners, leveraging data analytics for strategy refinement, overseeing marketing asset creation and distribution, monitoring competitor activities, conducting training sessions, and evaluating program performance for continuous optimization. Piramal Consumer Healthcare, a division of Piramal Pharma Limited, is committed to inclusive growth and ethical practices. As part of the Piramal Group, we uphold values of Knowledge, Action, Care, and Impact in our operations. We offer equal employment opportunities based on merit, ensuring fairness in all aspects of personnel matters. With a rich legacy and a mission to "Do Well and Do Good," Piramal CPD aims to be a market leader in the Indian OTC market by delivering innovative consumer care solutions that positively impact millions of lives.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
This role within the Global Sanctions Transformation Team involves managing transformation projects strategically and executing them effectively. You will be responsible for testing strategies and operations execution, requiring strong program and project management, communication, presentation, and diplomacy skills. It is expected that you will establish and maintain relationships with key stakeholders across various departments to ensure timely delivery of planned initiatives. Key Responsibilities: - Prepare and present transformation artifacts for sanctions operations and workforce planning projects - Run Governance and PMO for Sanctions tech/non-tech transformation - Manage key project initiatives and deliver positive outcomes within business deadlines - Bring innovation to processes for continuous improvement - Act as a problem solver for key sanctions initiatives - Provide SME support for usability and functional testing - Develop understanding of sanction policies and processes - Identify and resolve constraints and bottlenecks, escalating issues promptly - Assess risks in business decisions with a focus on compliance and ethical conduct - Manage stakeholder expectations regarding functionality and solution delivery - Stay updated on changes to Citi sanctions policies and work on their implementation globally - Coach and mentor team members and stakeholders Knowledge and Skills: - Experience in Digital Project/Product Management or Consulting within a large institution - Proficient in Microsoft PowerPoint and Excel - Strong numerical and analytical skills - Strategic thinking and execution abilities - Planning and coordination skills for delivering high-quality results - Ability to handle multiple tasks and prioritize effectively - Drive and commitment to delivering innovative solutions - Adaptability and resilience - Change Management and Process Re-engineering exposure - Financial, Sanctions, and Banking Product knowledge preferred - 8+ years of experience - Bachelor's degree required; Master's in Business Administration preferred This is a full-time role falling under the Operations Project Management job family. If you require a reasonable accommodation due to a disability, review Accessibility at Citi. You can also refer to Citi's EEO Policy Statement and the Know Your Rights poster for more information.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
You will be responsible for translating complex brand identity needs, product goals, and design challenges into visually compelling and impactful design solutions. Your role will involve quickly visualizing and prototyping design concepts through mood boards, hi-fidelity mockups, visual comps, and animations to effectively communicate design ideas and direction. It is essential to create iterative visual designs that align with the product objectives, adhere to brand and visual guidelines, and incorporate feedback from internal reviews and usability testing. You will be expected to elevate the product and brand by developing cohesive and elegant visual design systems, leveraging modern UI trends and patterns from concept through to final execution. Additionally, you should clearly articulate the creative strategy and rationale behind design decisions to stakeholders and champion the company's visual identity while advocating for design quality across all touchpoints. As part of your responsibilities, you will take ownership and accountability of specific product lines or product verticals, ensuring consistency and innovation in visual output. Your ability to define visual design problems clearly and craft solutions that enhance user experience while meeting business objectives will be crucial. Efficiently integrating feedback to produce high-quality, visually engaging work on tight deadlines is a key aspect of this role. You will also be expected to lead and mentor junior designers to ensure a high standard of design output across the team. Proactive collaboration with cross-functional teams, including product, engineering, and marketing, is essential to ensure seamless design implementation. Managing multiple visual design projects concurrently, balancing competing priorities with a focus on quality and deadlines, will be part of your daily tasks. Consistently delivering world-class visual designs in a fast-paced, loosely defined environment is a core expectation. The ideal candidate for this position will demonstrate a strong drive for excellence and an enthusiasm to constantly push the boundaries of the visual and user experience created. You should possess a strong fundamental knowledge of design principles, user behavior, and design trends, along with 5-8 years of experience designing high-impact consumer-facing digital experiences. A deep passion for thinking differently and challenging conventional approaches to design is crucial. Proven expertise in the world of Visual design, including research, building a cohesive brand identity, illustrative and iconographic work, UI and graphical work, is expected. Experience working in cross-functional teams with product managers, engineers, and UX designers is a key requirement. Proficiency in design tools such as Figma, Sketch, Illustrator, Photoshop, or animation tools is necessary. Familiarity with building and managing design systems and brand guidelines will be advantageous. Clear, concise verbal and written communication skills, strong presentation, and influencing skills are essential qualities for the ideal candidate. You should demonstrate a strong balance between idealism and pragmatism in thought and action and be a thought leader when it comes to user experience and design in general. An online portfolio of professional work is required, and proven experience working on and conceptualizing/art directing motion design and microinteraction elements in digital products will be beneficial.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a professional in this role, you will be responsible for developing and managing Bank Devices based Use case. You will also be involved in creating Go-To-Market (GTM) strategies for FASTag, Merchant, CMS, MPOS, Micro ATM, and Sound Box Billing, Procurement, and GTM. Furthermore, you will work on enabling Distributors for MPOS, Micro ATM, and Sound based systems. Collaboration with the Product Team to develop product life cycles and troubleshoot Use case and Customer Service stitching will be a key part of your responsibilities. You will need to design GTM strategies by analyzing metrics and creating dashboards for a comprehensive view. To excel in this role, you should possess influencing skills along with excellent oral and written communication abilities. Your interpersonal skills and teamwork capabilities should be strong. A proactive attitude with a focus on results is essential. Furthermore, you should have good analytical skills and be proficient in MS Office, SQL, and other relevant tools. A sound understanding of distribution channels, distribution expansion, and inwards banking transactions will be beneficial for success in this role.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Regional Security Manager at Barclays, you will play a crucial role in assisting regional resilience teams by stress testing crisis management plans and providing expertise and leadership on physical security-related scenarios during emergencies. Your responsibilities will include ensuring early identification, assessment, monitoring, and subsequent management of security risks in line with the group risk framework and physical security policies to reduce risks to colleagues and Barclays operations across Mumbai. You will be tasked with implementing policies and standards within the region for the personal protection of at-risk colleagues, including travel and major event security. As the Regional Security Manager, you will have overall accountability, ownership, management, and direction of physical security resources to ensure effective and efficient support to business partners in Mumbai. Additionally, you will be responsible for supplier management of all physical security contracts within Mumbai, developing and managing the security budget for the respective region, and acting as a point of contact for coordinating regional operational risk and audit activities related to physical security controls. To excel in this role, you should have experience in overseeing security incident management within the Mumbai region, supporting crisis management structures, leading physical security-related incidents, and ensuring consistent standard processes are in place for incident monitoring and response. You will also be expected to communicate effectively with various audiences regarding threats, situations, and incidents to ensure stakeholders have a clear understanding of the impact on their operations. Furthermore, your role will involve staying informed about emerging security issues, building relationships with key stakeholders, understanding security risk landscapes, and ensuring compliance with regulatory requirements and internal Barclays policies. Possessing a security-related degree, diploma, or professional security qualifications, as well as membership in recognized professional security bodies, would be advantageous for this position. In addition to the above, having excellent knowledge of leading-edge physical security technology, commercial value drivers, industry best practices, security risk landscapes in India, and physical security & cyber monitoring technologies will be valuable assets in this role. Your success in this role will be evaluated based on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, and job-specific technical competencies. Overall, the purpose of the Regional Security Manager role is to develop risk management strategies that safeguard the bank's regional sites against various threats. Key responsibilities include managing specialist security services, implementing security policies, developing risk management strategies, creating crisis management and contingency plans, and maintaining stakeholder relationships aligned with the bank's objectives. As a Vice President in this role, you will be expected to advise key stakeholders, manage and mitigate risks, demonstrate leadership, collaborate across functions, analyze complex problems, conduct in-depth research, and build strong relationships to achieve business objectives. All colleagues at Barclays are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and demonstrate the Barclays Mindset of Empower, Challenge, and Drive in their daily actions.,
Posted 1 month ago
6.0 - 15.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Trade Marketing Manager (Sell Out) for Modern Trade based in Chennai, you will be responsible for developing and executing sell-out strategies across channels in coordination with Key Account Managers and Zonal Sales Managers. Your role will involve setting and achieving Promoter & Store-wise Sellout, Productivity, Display, and counter-share targets. Additionally, you will be in charge of recruiting promoters & Team Leaders, ensuring their productivity, and managing attrition levels effectively. You will need to ideate and implement all Below-The-Line activations to maximize business opportunities, create an activation calendar aligned with the Head Office Trade Marketing Team, and maximize in-store Point of Sale Material display and branding space both internally and externally. Moreover, maintaining minimum inventory norms across stores, adhering to planogramming guidelines, and analyzing business data to provide insights on sellout trends and market opportunities will be part of your responsibilities. Collaboration with the Customer Care team to ensure excellent customer service to Local Friendly Stores and Regional Stores is crucial. You will also need to establish regular market insights regarding competitive activities, schemes, and new launches. Furthermore, close coordination with key stakeholders, driving Sales Force Automation usage to ensure maximum market coverage, and managing a team on-roll are essential aspects of this role. Candidates must have a minimum of 6 to 15 years of experience in Modern Trade, with exposure to Regional Accounts being an added advantage. Experience in managing a business of 50 Crores per annum or above is preferred. Travel requirement for 10 to 15 days a month should be anticipated. Working knowledge of SAP and Excel is necessary, along with excellent communication, influencing skills, and strong coordination abilities across all functions. A stable work history, on-roll team handling experience, and being a local candidate are preferred qualities for this position.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
As the Fraud Operations Sr Supervisor at our organization, you will provide operational and service leadership to a medium-sized team. Your role involves applying your in-depth disciplinary knowledge to offer value-added perspectives and advisory services. You may also contribute to the development of new techniques and procedures within your area of expertise. Strong communication and diplomacy skills are essential for this position as you will be responsible for the volume, quality, and timeliness of end results. Your work will have an impact on your team as well as other closely related work teams. You will have full supervisory responsibility, ensuring the motivation and development of your team through professional leadership. This includes tasks such as performance evaluation, compensation, hiring, disciplinary actions, terminations, as well as directing daily tasks and responsibilities. Your key responsibilities will include leading and developing a medium-sized team of Fraud Agents to ensure they consistently meet performance metrics, provide effective customer service, and make proper risk assessments for our clients. You will manage department projects and processes, monitor and analyze changes in Fraud trends and call volumes, and provide evaluative judgment based on factual information in variable and unique situations. Additionally, you will impact your area through shared responsibility for the delivery of end results, contribution to planning, and formulation of procedures. Your ability to persuade and influence others through strong communication and diplomacy skills will be crucial in this role. Furthermore, you will be responsible for developing leaders and their skill sets, providing growth opportunities through guidance, mentorship, and succession planning. Creating and executing realistic action steps and timelines for the team with strict attention to details and performance will be a key aspect of your role. You will also be expected to drive organizational change through innovation and process improvement, ensuring high-quality and high-volume productivity from your team. Recruiting, hiring, and building a team of highly productive candidates through coaching, collaboration, and motivation will be essential for achieving team performance excellence. To be successful in this role, you should have at least 10 years of relevant team management experience in Fraud Operations, proficient project and/or performance management skills, effective written and verbal communication, influencing and relationship management skills, and proficiency with Microsoft Office. A Bachelor's/University degree or equivalent experience is required for this position. Your performance will be measured based on your ability to fulfill the clients" necessities while providing an exceptional client experience. It is important to appropriately assess risk when making business decisions, demonstrate consideration for the firm's reputation, and safeguard Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations. Upholding Policy, applying sound ethical judgment, escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards are also key aspects of this role. This job description offers a high-level overview of the work performed. Other job-related duties may be assigned as required. Citi is an equal opportunity and affirmative action employer, and we invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Lead Technical Program Manager - RTE at our company, you will play a crucial role in driving multiple projects within our SAFe PI execution model. You will have the opportunity to immerse yourself in the tech stack, integration patterns, and organizational capabilities to provide technical solutions for customer problems. Your responsibilities will include contributing to strategies, design choices, and cloud infrastructure to create comprehensive execution plans for delivering new features and capabilities to our customers. The ideal candidate for this role should have experience working as a Release Train Engineer in a SAFe or portfolio SAFe setup, demonstrating the ability to work independently and autonomously. You should possess a deep understanding of building cloud-native software products at scale and be skilled in organizing work, planning sprints, and delivering technical programs in agile delivery models such as scrum and Kanban. Additionally, you should excel in data-driven decision-making, continuous improvement methodologies, and effectively communicating with various stakeholders including business teams, architects, engineers, and designers. Building strong relationships, influencing dependent teams, and commanding respect across the organization are key aspects of this role. Moreover, having a proven track record in technical program delivery and a minimum of 5-7 years of experience in this field would be highly beneficial. As part of our corporate security responsibility, you will be expected to abide by Mastercard's security policies, ensure the confidentiality and integrity of information, report any security violations, and participate in mandatory security trainings to uphold information security standards. Join us in shaping the future and delivering innovative solutions to our customers.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We're currently looking for a high caliber professional to join our team as VP, Business Risk and Control Sr Manager - Hybrid (Internal Job Title: Business Risk & Control Sr Manager C13) based in Chennai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling, and more. The coverage varies by country. In early 2020, we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. Citi also provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. In this role, you're expected to contribute to governance and facilitate the execution of the Manager Control Assessment (MCA) as required by the MCA Standard. This includes motivating and managing large teams in the quality, completeness, and accuracy of the implementation of the Control Framework. You'll be analyzing issue root causes, partnering with control and process owners to recommend corrective actions, and ensuring appropriate escalation in accordance with Issue Management and Escalation Policies. Additionally, you'll participate in the review and challenge process for the effective design and management of controls to mitigate risks as required by the Control Standards. You'll actively deal with Operational and Compliance Risk, identify and assess risk exposures across Risk Categories, and support Risk Appetite monitoring. You'll also be responsible for ensuring adequate governance and training are in place to support the management of Risk profiles, dealing with risks associated with New Activities and changes to the Business, and supporting risk and control assessments for various risk stripes. Furthermore, you may be accountable for embedding risk and control responsibilities within Central Testing Utility, ensuring standards and procedures conform to enterprise requirements, and applying knowledge of the business to implement control points and processes throughout the business. Team Management Responsibilities include handling a team, providing appropriate coaching and support, fostering a learning and development environment, emphasizing adherence to Citi culture, and ensuring a robust performance management system is followed. As a successful candidate, you'd ideally have 10-12 years of relevant experience in Operational Risk/Enterprise Risk Management/Business Risk Management including team management. You should possess project management and governance experience, outstanding leadership, communication, and influencing skills, ability to foster working relationships with other leaders, judgement and critical thinking skills, strong sense of accountability and ownership, and flexibility to work in Night Shifts. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Software Architect at Amdocs, you will be in charge of the architectural roadmap and provide architecture solutions during the software development lifecycle. You will have full autonomy to deliver agreed technical objectives, make decisions requiring extensive analysis and interpretation, and provide technical expertise in terms of software usage, functional, and non-functional aspects. Collaborating with software engineers and other architects, you will define and refine the product structure to align with business, development, deployment, and maintenance needs. Your responsibilities will also include working with customers and product line management to identify, refine, and translate customer needs into concrete technical requirements. You will support and lead architectural decisions and tasks within a product line or across multiple product lines, lead projects, review technical designs, and provide guidance to software engineers on technical and architectural design decisions. Additionally, you will research, evaluate, and prototype new methodologies, technologies, and products, propose and implement improvements in processes and tools, and acquire an in-depth understanding of the customer context while making technical decisions and choices. To qualify for this role, you should have a degree in Computer Science or equivalent, at least 5 years of experience in software engineering with proven experience in software design, experience in building sophisticated applications, technical domain expertise, and experience in presenting ideas, influencing, and building consensus in a group setting. In this position, you will be challenged by crafting high-level designs and dictating technical standards. You will have the opportunity to work with the industry's most advanced technologies and be responsible for a suite of products, creating a high-level design that connects several sub-systems to make up a whole system. Amdocs offers stellar benefits including health, dental, parental leave, and even pet insurance. Amdocs is an equal opportunity employer and welcomes applicants from all backgrounds, committed to fostering a diverse and inclusive workforce.,
Posted 1 month ago
9.0 - 13.0 years
0 Lacs
noida, uttar pradesh
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. As a KYC Trainer, your responsibilities will include creating training materials and License to Operate (LTO) frameworks for KYC analysts, providing training to newly onboarded and existing KYC analysts, becoming a subject matter expert on institutional/Corporate KYC CDD, EDD, and AML risk specific to the NA, EU, or APAC jurisdictions being supported, providing ongoing training and continuous knowledge sharing with the analysts on the team, supporting in resolving issues raised by KYC analysts and escalations by stakeholders and clients, staying updated about the latest changes in KYC/AML policies, helping in creating processes to meet rigorous KYC standards, ensuring standard processes for AML/KYC training batches, supporting consistent performance management practices, and coaching staff on the evaluation of client AML/reputational risk. To qualify for this role, you should have a minimum of 9-12 years related banking, compliance, and audit experience with 7-9 years specific experience in running, facilitating, and imparting AML/KYC trainings, CAMS certification or any industry-recognized AML Trainer certification will be a plus, exceptional command over spoken and written English, a university graduate/postgraduate degree, proven experience as an exceptional trainer in the Anti-Financial Crime field, focus on quality and customer service, ability to manage various stakeholders, comprehensive knowledge of regulatory regimes such as AMLD, MiFID, FATCA, and EMIR, and maintain a working knowledge of anti-money laundering related requirements. Your technical and behavioral competencies should include proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, familiarity with platforms and tools like Pega, Fenergo, Actimize, World Check, Lexis Nexis, and RDC, well-developed interpersonal, problem-solving, and influencing skills, patience and empathy attributes, motivation, enthusiasm, and a never say die attitude, adaptability to change, ambiguity, debate, and conflict, and the ability to multitask and manage multiple streams of work concurrently. Capgemini is a global business and technology transformation partner with a diverse group of 340,000 team members in more than 50 countries. With a strong heritage of over 55 years, Capgemini is trusted by clients to unlock the value of technology and deliver end-to-end services and solutions leveraging strengths from strategy and design to engineering, fueled by market-leading capabilities in AI, cloud, and data, combined with deep industry expertise and partner ecosystem.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. Present in 500+ cities across India, Swiggy has formed partnerships with hundreds of thousands of restaurants. With an employee base exceeding 5000 and a fleet of over 2 lakh Delivery Executives, Swiggy is dedicated to delivering unparalleled convenience through continuous innovation. Leveraging robust ML technology and processing terabytes of data daily, Swiggy offers a fast, seamless, and reliable delivery experience for millions of customers nationwide. What began as a hyperlocal food delivery service in 2014 has evolved into India's foremost on-demand convenience platform. Swiggy's capabilities not only ensure lightning-fast delivery for customers but also foster a productive and fulfilling experience for its employees. As a Sales Executive at Swiggy, you will be responsible for signing contracts with restaurants, handling inquiries from existing and new clients, and gathering sales leads from the market. Your role will involve actively approaching restaurants of various ratings and onboarding them as partners with Swiggy. Maintaining strong relationships with restaurant owners, providing market-related advice, and offering solutions are key aspects of your responsibilities. Managing sales administration, enhancing operational performance reporting, streamlining processes, and advising senior management on maximizing business relationships will be crucial. Additionally, you will be accountable for managing sales individually, developing a comprehensive business plan, meeting revenue targets, and promoting the organization's presence effectively. Desired Candidate: - A graduate with a minimum of 2 years of sales experience - Proficient in e-commerce activities and online marketing channels - Possesses a confident, pleasing, and proactive personality - Strong communication skills - Demonstrates an attitude and aptitude for sales - A team player comfortable collaborating with individuals from diverse backgrounds - Analytical with good Excel skills - Exhibits leadership and influencing skills by building a wide network of contacts and achieving results through a well-planned approach - Shows initiative and flexibility in adapting to change, identifying opportunities, and recommending solutions to enhance campaign effectiveness - Displays creativity, originality, personal drive, and initiative to drive change and contribute to the business's progress Join Swiggy as a Sales Executive and represent the organization in the market while upholding our core values.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Join us as a Credit Manager at Hilti India, a rare opportunity for ambitious finance professionals to build a global career. As Credit Manager, you lead Hilti India's Credit and Collection department, and are responsible for all aspects of the function including development and execution of credit and collection policies, management of credit risk to ensure sustained business growth, and facilitating the organization's understanding of credit policies and decisions. A successful candidate needs to be internationally mobile, and ready to embark on a multinational career by leveraging opportunities in Hilti locations across the globe. At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. The role involves continued monitoring and review of the credit & collection policies to meet the current business, industry, and economic requirements. Analysis and management of credit management tool in line with credit policy. Clear communication of the credit policy to the organization by way of training and internal communications. Balance risks and opportunities when assessing customer needs and the company's risk exposure. Sees the end-to-end process and makes decisions based on the big picture beyond own function with thorough assessment of business impact internally and externally. Ensuring New Accounts are correctly assessed and processed efficiently. Monitoring compliance with credit policy & internal controls to ensure all credit legislative requirements are compliant. Lead, develop and motivate the credit team to drive continued high performance. Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 16th amongst India's Best Workplaces and 17th Among Asia's Best Workplaces by Great Place to Work Institute. Your responsibilities will be great and, with them, we'll give you the freedom and autonomy to do whatever it takes to deliver outstanding results. Opportunities to move around the business, work abroad, experience different job functions, and tackle different markets will be offered. It's a great way to find the right match for your ambitions and achieve the exciting career you're after. The people review process enables your career progression as soon as you're ready for the next challenge. Qualifications required include being a Qualified CA or MBA in Finance/International Business Economics, with a Rank Holder CA or MBA from a premier B School being an added advantage. A graduation degree in Commerce or Accounting will be preferred. 3-5 years of experience post MBA/CA (prior Credit experience is not mandatory). Strong interpersonal communication skills, ability to influence business towards decision-making, ability to maintain strong relationships with cross-functional teams, external clients, and internal colleagues. Advanced level knowledge in Excel, BI is necessary. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you've never worked in construction, that's fine with us. Success at Hilti is down to teamwork, ability, and competitive drive, no matter what your background.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Engage with customers to offer appropriate solutions or process the work related to this function. As an Operations Team Manager at JPMorgan Chase, you will be accountable for achieving crucial service metrics, exceeding financial and productivity goals, and ensuring satisfaction among business partners and employees. Manage and implement continuous improvement initiatives while following risk and control guidelines in complex functions and processes, involving higher-level decision-making and empowerment. Ensure all tasks are completed within designated service levels and comply with Legal and Compliance standards. Demonstrate exceptional leadership skills to create an engaged environment where employees can perform at their best. Execute business initiatives by fostering open communication with employees, peers, leadership team, and other lines of business. Make informed business decisions using independent judgment, skill set, experience, subject matter expertise, policies and procedures, relationships with critical partners, empowerments, and authority levels. Identify and drive end-to-end process improvement opportunities, recommend solutions, develop training content, implement changes, manage policy changes, and collaborate with the change management team. Ensure team adherence to operating policies, legal regulations, and independently resolve escalations. Manage team performance, lead by example, coach on key behaviors, proactively monitor, coach, and develop employees, recognize strong performers, and manage those not meeting standards. Demonstrate Firmwide Manager Capabilities, solicit feedback regularly, check in with the team and manager, and summarize impact in year-end Self-Evaluation. Minimum 3 years of experience in customer service or the managed function. Required verbal and written communication skills, influencing skills, change management skills, prioritization skills, data analysis skills, and a High School diploma/GED. Preferred qualifications include previous financial industry experience, people management experience, and 2 years of call center experience. JPMorgan Chase & Co. offers a competitive base salary, benefits such as paid time off, savings programs, healthcare, insurance plans, tuition assistance, and more. Opportunities for professional growth and advancement in a high-energy work environment with trained, coached, focused, and driven employees. Paid classroom and on-the-job training with industry-leading benefits. Respect for diversity, integrity, and teamwork. Work schedules may vary, requiring willingness to work during operating hours, including evenings, weekends, and holidays. Specific information will be provided by the recruiter. Training attendance is mandatory, regardless of work location, and schedules will be established based on business needs.,
Posted 1 month ago
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