Human Resources Coordinator

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Position Summary

HR Coordinator

This position requires someone who can multitask effectively, maintain confidentiality, and demonstrate exceptional communication skills while working in a fast-paced, global environment.

Key Responsibilities

• Serve as the first point of contact for HR-related queries via HR Ticketing System, email, and internal communication channels.
• Support the full employee lifecycle from onboarding and data entry to separation formalities.
• Maintain and update employee information in HRIS, ensuring compliance and accuracy across all data points.
• Process employee transactions such as promotions, transfers, pay adjustments, and terminations.
• Validate and process new hire documentation, ensuring adherence to compliance standards (e.g., I9 verification).
• Coordinate and monitor completion of performance reviews and training documentation.
• Generate HR reports and dashboards (e.g., headcount, attrition, tenure, ramp-up progress, and attendance).
• Partner with payroll and operations teams to resolve employee queries related to attendance, leave, and benefits.
• Support policy communication, HR audits, and documentation for compliance purposes.
• Assist with HR engagement initiatives, recognition programs, and virtual events.
• Attend regional or client calls as needed to provide updates and support cross-functional discussions.
• Manage unemployment claims, exit documentation, and status changes in HRIS.

Preferred Skills and Competencies

• Strong organizational and administrative skills with attention to detail.
• Excellent communication and interpersonal abilities to handle sensitive employee matters.
• Ability to work independently while managing multiple priorities and deadlines.
• Sound judgment with a high level of integrity and confidentiality.
• Proficiency in

  Microsoft Office Suite (Excel, PowerPoint, Word)

  and collaboration tools like

  Teams, SharePoint

  , or

  Slack

  .
• Hands-on experience with

  HRIS or HR management systems

  (e.g., Workday, BambooHR, or ADP).

Education and Experience

• Bachelor’s degree

  in Human Resources, Business Administration, or related field (required).

• 1+ years

  of HR or operations coordination experience (preferably in a global or call center setup).
• Exposure to

  North American HR practices

  or offshore HR support will be an added advantage.