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27 Job openings at Frontline Managed Services
Assistant NOC Engineer - TEMPLATE

Calangute

0 - 1 years

INR 2.4 - 7.0 Lacs P.A.

On-site

Part Time

Job Outline The Assistant – NOC engineer will assist the NOC Engineer, who is the first point of contact for all customer queries and provides the first level of service for the customers. Part of the 24×7 infrastructure surveillance team, providing 24×7 coverage efforts for Managed Infrastructure Services to ensure maximum possible service availability and performance. Provision customer network services on core equipment and provide support services for Engineering and other technical teams. Assistant NOC Engineer Responsibilities Manage and maintain the Monitoring Systems Fault handling and escalation (identifying and responding to faults on systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution). Handling the Issues reported by users and give them an initial response within the defined time frame. Knowledge of Network, topologies, standards and infrastructure Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services) Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins and configuring bespoke graphing. Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations. Participate in a 24x7 shift and support 24x7 call-out Rota if required. Good understanding of ITIL standards and should have worked in the ITIL framework Should be well versed with Event Management and Incident Management processes Takes network problem complaints from the users, analyses them and depending on the difficulty of the problem, either seeks help or solves them himself. Daily analysis of customer data reports and escalation Case Assignment to the appropriate queue after analysis Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision Experience of working on Network tools, Kaseya, System tools, MS applications, Operating systems, Active Directory access requests and MFA requests. Experience using trouble-ticketing and service management systems Organizational Responsibilities Seek and participate in support opportunities across the organization. Actively participate in the skill development of your colleagues (workshops, presentations) Actively contribute to corporate knowledge base Follow agile/lean practices Desired Skills Experience - 0-1 year Bachelor’s degree and/or equivalent combination of education/training and experience for the role (MS Certifications preferred). Good communicator with a natural aptitude for dealing with people. Basic Linux CLI and sysadmin skills. Strong analytical skills and able to collate and interpret data from various sources. Ability to assess and priorities faults and respond or escalate accordingly Preferred to have or aware of at-least 1 or 2 monitoring tools like PRTG, SolarWinds, Nagios. ITIL V3 Certification Optional Skills Virtualisation and Cloud Computing Exposure. Preferred to have prior work experience of NOC environment and global support (for different regions across the globe) Professional Skills A Team player with positive attitude Excellent interpersonal and communication skills Open-minded, adapt quickly to new environments and a quick learner

Accounting Manager

Bardez, Goa, India

10 years

Not disclosed

On-site

Full Time

Financial Controller - India Shared Services Center Position Overview As the Financial Controller/Accounting Manager, you will be at the forefront of our strategic initiative to bring the global corporate accounting functions in-house. Reporting directly to the Corporate Controller, you will oversee day-to-day general ledger accounting operations for all entities across the globe and play a pivotal role in building a high-performing accounting team from the ground up in India. This role requires strong leadership, ownership, and hands-on accounting expertise. You will manage the global general ledger functions while supervising the billing, collections, and accounts payable teams based in India while helping to recruit, train, and scale a team of accounting professionals. You will also collaborate closely with US-based leadership. Long-term, this position offers significant growth opportunities as you contribute to transforming our India operations into a regional accounting shared services center. Key Responsibilities Team Development & Leadership: Lead the strategy and execution of building an in-house accounting team, initially performing hands-on accounting tasks while scaling the team to meet business needs. General Ledger Management: Manage day-to-day accounting operations, including journal entries, reconciliations, and the monthly close process, ensuring accuracy and compliance with US GAAP. Oversight of Billing, Collections, and Accounts Payable: Oversee the various India based individuals on the billing, collections, and accounts payable teams. Global Collaboration: Partner with US-based accounting leadership and cross-functional teams to align processes and deliverables across regions. Transition Management: Support the transition of corporate accounting functions from third-party partners, leveraging your experience to establish robust in-house operations. Process Optimization: Develop and implement efficient accounting workflows to support a high-volume, high-growth environment. Compliance and Reporting: Ensure timely and accurate financial reporting, adherence to internal policies, and compliance with regulatory requirements. Strategic Contribution: Participate in long-term initiatives to position India as a key regional shared services center for global corporate accounting. Performance Expectations Build and scale a high-functioning accounting team within defined timelines. Deliver timely and accurate general ledger activities and financial reports. Maintain consistent compliance with US GAAP and regulatory requirements. Support smooth transitions from third-party accounting partners. Demonstrate strong ownership and autonomy in managing team and operational deliverables. Requirements Qualifications Educational Background: BS/BA degree in Accounting or a related field. CPA or equivalent is preferred. Experience: 10+ years of accounting experience, including leadership roles in managing teams and scaling operations. Strong expertise in US GAAP and general ledger accounting. Proven experience collaborating with US-based teams in a global organization. Background in professional or managed services industries is a plus. Skills: Exceptional leadership, team building, and mentorship abilities. High degree of ownership and autonomy. Strong analytical and problem-solving skills, with attention to detail. Why Join Us? Opportunity to lead and shape a critical team within a high-growth organization. Direct involvement in building a regional accounting shared services center in India for global operations. Career progression as the roles and responsibilities expand. Work in a collaborative and globally connected environment. Apply now if you are ready to take ownership of this impactful role and contribute to a transformative vision for corporate accounting operations at Frontline Managed Services. Show more Show less

eBilling Specialist

Bardez, Goa, India

1 years

Not disclosed

On-site

Full Time

Apply with Indeed Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs eBilling Specialist Porvorim, Goa, India | RCM India | Full-time Apply Job Summary As an Ebilling Specialist at FMS-India, you will assist with the management of electronic billing for multiple law firms as part of a centralized team. Your responsibilities will include gathering information and documentation to facilitate the set-up of new clients, then ongoing maintenance of existing clients, in the designated Ebilling Software and vendor sites, collaborating with the local team, as well as firm personnel, to ensure the timely submission of invoices and resubmission of corrected and/or appealed invoices. Primary Responsibilities Submit monthly electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission. Track the status of electronic invoices from submission to acceptance. Resolve rejections until submission is successful and keep documentation of issues/resolution. Resolve residual balances by appeal, working with timekeepers directly for details to submit for repayment; or write-off, through the appropriate assigned personnel. Liaise between firm’s billing/collections team, billing attorneys, secretarial staff and clients regarding ebilling, as directed. Set-Up and maintain vendor sites for: new matters, new timekeepers, new and revised budgets and ongoing rates. Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients. Interact with various groups, to document and educate timekeepers to preclude the future problems and expedite the acceptance of electronic invoices. Coordinate resubmission of invoices with the billing team, billing attorneys, secretaries and client representatives. Ensuring corrective action is in place for future submissions. Assist in the preparation and maintenance of Ebilling manuals, reference guides, and educational tools that support the Ebilling operation. Assist with analyzing industry trends, proactively seeking ways to improve current process and maximizes efficiency with the group. Assist with special projects and ad-hoc requests as directed by management. Other Duties as they arise. SHIFT TIMINGS: 6:30 PM to 3:30 AM (IST) Job Requirements Education: Bachelor's degree is a must. Experience: : 1+ years of professional work experience in an accounting or billing/invoicing, service-related position. with excellent communication skills. Skills And Ability Service-oriented and self-motivated, consistently performing with a high sense of urgency and pride in the product. Superior organizational skills and must be detail oriented. Superior technical skills must work in multiple software programs and online vendor websites. Prefer experience with law firms. Prefer knowledge of EBilling platforms such as EbillingHUB, Tymetrix, Serengeti, etc. Advanced proficiency with Microsoft Excel and Microsoft Office products. Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third-party vendors. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Apply Apply for this opening at ?apply=true Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs Fetching your Linkedin profile ... Application Form Resume/CV * First Name * Last Name Email * Phone * Address * Are you comfortable working night shift? * Were you referred by a current Frontline employee? If so, please provide their name below. * LinkedIn Profile I certify that all information I have provided in this application is true, accurate, and complete to the best of my knowledge. I understand that any misrepresentation, falsification, or omission may result in disqualification from consideration or termination of employment. * --Select-- I Agree I Do Not Agree Thanks for your time Share this opening with friends Show more Show less

Conflict Analyst

Bardez, Goa, India

2 years

Not disclosed

On-site

Full Time

Apply with Indeed Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs Conflict Analyst Porvorim, Goa, India | RCM India | Full-time Apply Job Duties Support the law firm, adhering to the firm’s internal processes and procedures. Conduct conflict searches, using a firm’s database or other systems/programs. Perform corporate research, utilizing the firm’s commercial data providers and external sources. Analyze data, identify potential issues, and provide a summary of your findings. Understand legal documents, parties, and events. Provide excellent client service to attorneys, legal assistants, and administrative personnel. Special projects and duties, as assigned. Position Expectations Strong commitment to client service. Ability to problem solve and use sound judgment and discretion in dealing with highly confidential information. Excellent interpersonal, verbal, and written communication skills. Ability to build and maintain relationships, both internally and externally. Strong organizational skills. Ability to work in a fast-paced, deadline-driven environment. Positive and professional demeanor. Technically adept. Attention to detail. Ability to read and understand court documents and court rules. Requirements Legal Degree required. 2 years of law firm experience. Proficiency with Microsoft Office and other Windows-based platforms required. Previous analytical research and reporting experience preferred. Experience and working knowledge of database systems is a plus. Shift Timings 6:30 PM to 3:30 AM (IST) Apply Apply for this opening at ?apply=true Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs Fetching your Linkedin profile ... Application Form First Name * Last Name Email * Phone * Resume * Are you comfortable working night shift? * Thanks for your time Share this opening with friends Show more Show less

Accounting Manager

Panaji, Goa, India

10 years

Not disclosed

On-site

Full Time

Position Overview As the Financial Controller/Accounting Manager, you will be at the forefront of our strategic initiative to bring the global corporate accounting functions in-house. Reporting directly to the Corporate Controller, you will oversee day-to-day general ledger accounting operations for all entities across the globe and play a pivotal role in building a high-performing accounting team from the ground up in India. This role requires strong leadership, ownership, and hands-on accounting expertise. You will manage the global general ledger functions while supervising the billing, collections, and accounts payable teams based in India while helping to recruit, train, and scale a team of accounting professionals. You will also collaborate closely with US-based leadership. Long-term, this position offers significant growth opportunities as you contribute to transforming our India operations into a regional accounting shared services centre. Key Responsibilities Team Development & Leadership : Lead the strategy and execution of building an in-house accounting team, initially performing hands-on accounting tasks while scaling the team to meet business needs. General Ledger Management : Manage day-to-day accounting operations, including journal entries, reconciliations, and the monthly close process, ensuring accuracy and compliance with US GAAP. Oversight of Billing, Collections, and Accounts Payable : Oversee the various India based individuals on the billing, collections, and accounts payable teams. Global Collaboration : Partner with US-based accounting leadership and cross-functional teams to align processes and deliverables across regions. Transition Management : Support the transition of corporate accounting functions from third-party partners, leveraging your experience to establish robust in-house operations. Process Optimisation : Develop and implement efficient accounting workflows to support a high-volume, high-growth environment. Compliance and Reporting : Ensure timely and accurate financial reporting, adherence to internal policies, and compliance with regulatory requirements. Strategic Contribution : Participate in long-term initiatives to position India as a key regional shared services centre for global corporate accounting. Performance Expectations Build and scale a high-functioning accounting team within defined timelines. Deliver timely and accurate general ledger activities and financial reports. Maintain consistent compliance with US GAAP and regulatory requirements. Support smooth transitions from third-party accounting partners. Demonstrate strong ownership and autonomy in managing team and operational deliverables. Requirements Qualifications Educational Background: BS/BA degree in Accounting or a related field. CPA or equivalent is preferred. Experience: 10+ years of accounting experience, including leadership roles in managing teams and scaling operations. Strong expertise in US GAAP and general ledger accounting. Proven experience collaborating with US-based teams in a global organisation. Background in professional or managed services industries is a plus. Skills: Exceptional leadership, team building, and mentorship abilities. High degree of ownership and autonomy. Strong analytical and problem-solving skills, with attention to detail. Why Join Us? Opportunity to lead and shape a critical team within a high-growth organisation. Direct involvement in building a regional accounting shared services centre in India for global operations. Career progression as the roles and responsibilities expand. Work in a collaborative and globally connected environment. Apply now if you are ready to take ownership of this impact-full role and contribute to a transformation vision for corporate accounting operations at Frontline Managed Services. Show more Show less

Service Desk Analyst

Bardez, Goa, India

2 years

Not disclosed

Remote

Full Time

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Job Summary The primary purpose of the Service Desk Analyst is to handle client inquires and resolve the client issues in a timely manner while providing outstanding customer service Primary Duties & Responsibilities Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Effectively communicate with requester in a clear, positive, and professional manner (in accordance with Intelliteach script, spelling, grammatical, and related guidelines); Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines) Escalate unresolved issues to the appropriate channels Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Other Duties Performs other duties as assigned by management Provide backup support to other team members Follow all quality, safety, and company guidelines to ensure a safe and productive work environment, and actively live the company values. Requirements Bachelor’s degree is a must 2 years of general office experience 2 years of customer service experience Dexterity in using the computer keyboard and mouse while seated at a desk is required. Specific vision abilities required by this job include close vision, depth perception and ability to focus. Ability to perform computer functions and to operate basic office equipment. Must be able to speak English clearly and be articulate via calls; be able to read and write English. Show more Show less

Report Writer - INDIA

Bardez, Goa, India

5 years

Not disclosed

Remote

Full Time

Apply with Indeed Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs Report Writer - INDIA Porvorim, Goa, India | Full-time | Fully remote Apply Report Writer 5+ Years experience Reporting Structure We’re hiring to build out our reporting team! As our business is growing sharing financial information with key stakeholders is a key factor to facilitating the business’s growth. As a dedicated member of our reporting team, you’ll play a key role in fostering that success. We are looking for a highly motivated individual with the skills and qualifications who can manage the responsibilities below : The Senior Analyst will report to the Senior Vice President of Applications Development Responsibilities Develop customized reports from databases to extract and collect data according to client or management needs. Building and repairing data reports and software applications. Proper testing of applications. Analyzing statistics and other metrics. Providing end-user training on report writing software. Presenting data to colleagues in other departments. Making official presentations to explain their findings and results. Roles Work closely with Senior Business Analyst Create or modify reports using SAP Business Objects Experience in SAP not a requirement but experience in any reporting system is. Create or modify reports using Power BI Interact with Internal stakeholders on gathering requirements for new reports or enhancements to existing reports. Apply Apply for this opening at ?apply=true Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs Fetching your Linkedin profile ... Application Form First Name * Last Name Email * Phone * Resume * Are you comfortable working night shift? * What is your Current CTC? * What would be your expected salary? * Thanks for your time Share this opening with friends Show more Show less

Report Writer - INDIA

Calangute, Goa

5 years

Not disclosed

On-site

Not specified

Report Writer 5+ Years experience We’re hiring to build out our reporting team! As our business is growing sharing financial information with key stakeholders is a key factor to facilitating the business’s growth. As a dedicated member of our reporting team, you’ll play a key role in fostering that success. We are looking for a highly motivated individual with the skills and qualifications who can manage the responsibilities below : Reporting Structure: The Senior Analyst will report to the Senior Vice President of Applications Development Responsibilities: Develop customized reports from databases to extract and collect data according to client or management needs. Building and repairing data reports and software applications. Proper testing of applications. Analyzing statistics and other metrics. Providing end-user training on report writing software. Presenting data to colleagues in other departments. Making official presentations to explain their findings and results. Roles Work closely with Senior Business Analyst Create or modify reports using SAP Business Objects Experience in SAP not a requirement but experience in any reporting system is. Create or modify reports using Power BI Interact with Internal stakeholders on gathering requirements for new reports or enhancements to existing reports.

Report Writer - INDIA

Calangute

5 years

INR 3.825 - 6.95 Lacs P.A.

On-site

Part Time

Report Writer 5+ Years experience We’re hiring to build out our reporting team! As our business is growing sharing financial information with key stakeholders is a key factor to facilitating the business’s growth. As a dedicated member of our reporting team, you’ll play a key role in fostering that success. We are looking for a highly motivated individual with the skills and qualifications who can manage the responsibilities below : Reporting Structure: The Senior Analyst will report to the Senior Vice President of Applications Development Responsibilities: Develop customized reports from databases to extract and collect data according to client or management needs. Building and repairing data reports and software applications. Proper testing of applications. Analyzing statistics and other metrics. Providing end-user training on report writing software. Presenting data to colleagues in other departments. Making official presentations to explain their findings and results. Roles Work closely with Senior Business Analyst Create or modify reports using SAP Business Objects Experience in SAP not a requirement but experience in any reporting system is. Create or modify reports using Power BI Interact with Internal stakeholders on gathering requirements for new reports or enhancements to existing reports.

Service Desk Analyst

Bardez, Goa, India

2 years

None Not disclosed

Remote

Full Time

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Job Summary The primary purpose of the Service Desk Analyst is to handle client inquires and resolve the client issues in a timely manner while providing outstanding customer service Primary Duties & Responsibilities Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Effectively communicate with requesters in a clear, positive, and professional manner (in accordance with Intelliteach script, spelling, grammatical, and related guidelines); Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines) Escalate unresolved issues to the appropriate channels Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Other Duties Performs other duties as assigned by management Provide backup support to other team members Follow all quality, safety, and company guidelines to ensure a safe and productive work environment, and actively live the company values. Requirements Bachelor’s degree is a must 2 years of general office experience 2 years of customer service experience Dexterity in using the computer keyboard and mouse while seated at a desk is required. Specific vision abilities required by this job include close vision, depth perception and ability to focus. Ability to perform computer functions and to operate basic office equipment. Must be able to speak English clearly and be articulate via calls; be able to read and write English.

Sr. Security Operations Engineer

Calangute

5 years

INR 21.0 - 26.0 Lacs P.A.

Remote

Part Time

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview The Sr. Security Operations Engineer is responsible for executing the design, implementation, and maintenance of security systems, processes, and controls to protect the organization's IT infrastructure, data assets, and information systems. The role will collaborate with cross-functional teams to develop and execute security strategies, policies, and initiatives to mitigate security risks and ensure compliance with industry standards and regulatory requirements. Compensation – 21 – 26 LPA Work Schedule – Monday through Friday US Business Hours: Approx 6:30pm – 2:30am IST Qualifications Minimum of 5 years of progressive experience in security operations, with demonstrated expertise in threat detection, incident response, and implementing security frameworks in enterprise environments. Bachelor's degree in Computer Science, Information Security, or related field; Master's degree or relevant certifications (e.g., CISSP, CISM, CEH) preferred. Proven experience in security operations In-depth knowledge of security technologies, tools, and practices, including threat detection, incident response, encryption, network security, and security frameworks. Demonstrated experience in leading teams, including day-to-day prioritization of work, reviewing system changes and approving all work going into Production. Preferably proven experience in building relationships with business partners to align and deliver on common objectives for the company Excellent verbal and written communication skills in English, with the ability to convey complex technical concepts clearly to both technical and non-technical stakeholders. Technical Competencies Preferred MSP experience Experience with Active Directory, AWS, Oracle, Azure/Entra, and other Cloud technologies. Experience with Linux access control. Experience with secure authentication strategies. Knowledge of and experience with cloud architecture deployments and SaaS, PaaS and IaaS solutions. PowerShell scripting In Depth understanding of Network Security In Depth knowledge of security tools such as, endpoint security tools, network monitoring tools, SIEM, Phishing Simulation tools, Vulnerability Management & App Code Analysis tools, Web Application Firewalls tools, Email Security Platforms Professional Competencies Ability to execute simultaneous projects to successful delivery. Ability to communicate (verbally and in writing) effectively with stakeholders and senior business leadership of departments and customers participating in this project. Ability to organize and work effectively with project teams made up of internal staff and/or external parties. Demonstrated experience and relevant expertise in the configuration and deployment of Information Systems business solutions. Strong technology skills with the ability to synthesize relevant information and make key decisions. Strong analytical skills to relate security requirements to appropriate security controls including sensitive data management. Strong project management skills and experience in creating and managing project plans, including budgeting and resource allocation. Excellent communication abilities and relationship building skills. Written, verbal, and presentation skills with the ability to effectively interact with internal and external business partners. Not Sure You Meet Every Requirement? We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience. Work Style & Flexibility This is a remote-first position with the potential for occasional, planned travel to Frontline Offices or client sites. We prioritize flexibility and autonomy, trusting our team to manage their work in ways that support both professional outcomes and personal wellbeing. Join Us At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve. “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Azure Cloud Architect - Azure VMware

Calangute, Goa

5 years

None Not disclosed

Remote

Not specified

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview The Azure Cloud Engineer will lead the design, deployment, and support of Azure VMware Solution (AVS) environments for law firms and other professional services clients. You’ll architect and manage scalable hybrid cloud infrastructures, enabling seamless integration between on-premises VMware workloads and Azure-native services. Expect deep hands-on work in AVS components such as vSphere, vSAN, and NSX-T, along with Azure networking, identity, and storage. You’ll collaborate closely with client IT teams, often in high-uptime or regulated environments, to deliver secure, performant solutions that align with business needs. Work Location – Remote Desired work hours – US Business Hours (Approx. 7:00pm – 3:30am) Salary Budget – 30-40LPA What you’ll be responsible for Design and deploy Azure VMware Solution (AVS) environments for hybrid cloud infrastructure Migrate on-premises VMware workloads to AVS with minimal downtime and strong rollback plans Configure and manage vSphere, vSAN, and NSX-T within the AVS platform Integrate AVS with Azure services including networking, identity, storage, and monitoring Implement connectivity solutions such as ExpressRoute and site-to-site VPNs Support identity federation and access control using Azure AD and on-prem Active Directory Establish backup, disaster recovery, and high availability strategies within AVS Document architecture, client-specific configurations, and operational runbooks Qualifications: 5+ years in infrastructure, cloud, or systems engineering roles, with 2+ years focused on VMware in Azure or hybrid cloud environments Deep hands-on experience with Azure VMware Solution (AVS), including deployment, management, and optimization Strong expertise in vSphere, vSAN, and NSX-T administration Solid understanding of Azure networking, including VNet peering, ExpressRoute, and Network Security Groups Experience integrating AVS with Azure AD, storage (Blob, Azure Files), and monitoring tools (e.g., Azure Monitor, Log Analytics) Familiarity with scripting and automation tools (e.g., PowerShell, ARM templates, Terraform, or Bicep) Proven ability to interface with clients, manage cross-functional expectations, and deliver in high-uptime environments Nice to have PowerShell scripting skills for session host automation and diagnostics Experience with Nerdio Manager, Azure Lighthouse, or Windows 365 Certifications: o Microsoft Certified: Azure Virtual Desktop Specialty o Microsoft Certified: Azure Solutions Architect Expert o Microsoft Certified: Azure Administrator Associate It's not expected that any single candidate would have expertise across all these areas. If you believe you meet a majority and are excited to learn what you do not already know, Please Apply! “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Azure Cloud Architect - Azure VMware

Calangute

5 years

INR 6.0 - 9.0 Lacs P.A.

Remote

Part Time

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview The Azure Cloud Engineer will lead the design, deployment, and support of Azure VMware Solution (AVS) environments for law firms and other professional services clients. You’ll architect and manage scalable hybrid cloud infrastructures, enabling seamless integration between on-premises VMware workloads and Azure-native services. Expect deep hands-on work in AVS components such as vSphere, vSAN, and NSX-T, along with Azure networking, identity, and storage. You’ll collaborate closely with client IT teams, often in high-uptime or regulated environments, to deliver secure, performant solutions that align with business needs. Work Location – Remote Desired work hours – US Business Hours (Approx. 7:00pm – 3:30am) Salary Budget – 30-40LPA What you’ll be responsible for Design and deploy Azure VMware Solution (AVS) environments for hybrid cloud infrastructure Migrate on-premises VMware workloads to AVS with minimal downtime and strong rollback plans Configure and manage vSphere, vSAN, and NSX-T within the AVS platform Integrate AVS with Azure services including networking, identity, storage, and monitoring Implement connectivity solutions such as ExpressRoute and site-to-site VPNs Support identity federation and access control using Azure AD and on-prem Active Directory Establish backup, disaster recovery, and high availability strategies within AVS Document architecture, client-specific configurations, and operational runbooks Qualifications: 5+ years in infrastructure, cloud, or systems engineering roles, with 2+ years focused on VMware in Azure or hybrid cloud environments Deep hands-on experience with Azure VMware Solution (AVS), including deployment, management, and optimization Strong expertise in vSphere, vSAN, and NSX-T administration Solid understanding of Azure networking, including VNet peering, ExpressRoute, and Network Security Groups Experience integrating AVS with Azure AD, storage (Blob, Azure Files), and monitoring tools (e.g., Azure Monitor, Log Analytics) Familiarity with scripting and automation tools (e.g., PowerShell, ARM templates, Terraform, or Bicep) Proven ability to interface with clients, manage cross-functional expectations, and deliver in high-uptime environments Nice to have PowerShell scripting skills for session host automation and diagnostics Experience with Nerdio Manager, Azure Lighthouse, or Windows 365 Certifications: o Microsoft Certified: Azure Virtual Desktop Specialty o Microsoft Certified: Azure Solutions Architect Expert o Microsoft Certified: Azure Administrator Associate It's not expected that any single candidate would have expertise across all these areas. If you believe you meet a majority and are excited to learn what you do not already know, Please Apply! “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Azure Cloud Architect - Azure VMware

Bardez, Goa, India

5 years

None Not disclosed

Remote

Full Time

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview The Azure Cloud Engineer will lead the design, deployment, and support of Azure VMware Solution (AVS) environments for law firms and other professional services clients. You’ll architect and manage scalable hybrid cloud infrastructures, enabling seamless integration between on-premises VMware workloads and Azure-native services. Expect deep hands-on work in AVS components such as vSphere, vSAN, and NSX-T, along with Azure networking, identity, and storage. You’ll collaborate closely with client IT teams, often in high-uptime or regulated environments, to deliver secure, performant solutions that align with business needs. Work Location – Remote Desired work hours – US Business Hours (Approx. 7:00pm – 3:30am) What you’ll be responsible for · Design and deploy Azure VMware Solution (AVS) environments for hybrid cloud infrastructure · Migrate on-premises VMware workloads to AVS with minimal downtime and strong rollback plans · Configure and manage vSphere, vSAN, and NSX-T within the AVS platform · Integrate AVS with Azure services including networking, identity, storage, and monitoring · Implement connectivity solutions such as ExpressRoute and site-to-site VPNs · Support identity federation and access control using Azure AD and on-prem Active Directory · Establish backup, disaster recovery, and high availability strategies within AVS · Document architecture, client-specific configurations, and operational runbooks Qualifications: · 5+ years in infrastructure, cloud, or systems engineering roles, with 2+ years focused on VMware in Azure or hybrid cloud environments · Deep hands-on experience with Azure VMware Solution (AVS), including deployment, management, and optimization · Strong expertise in vSphere, vSAN, and NSX-T administration · Solid understanding of Azure networking, including VNet peering, ExpressRoute, and Network Security Groups · Experience integrating AVS with Azure AD, storage (Blob, Azure Files), and monitoring tools (e.g., Azure Monitor, Log Analytics) · Familiarity with scripting and automation tools (e.g., PowerShell, ARM templates, Terraform, or Bicep) · Proven ability to interface with clients, manage cross-functional expectations, and deliver in high-uptime environments Nice to have · PowerShell scripting skills for session host automation and diagnostics · Experience with Nerdio Manager, Azure Lighthouse, or Windows 365 Certifications : o Microsoft Certified: Azure Virtual Desktop Specialty o Microsoft Certified: Azure Solutions Architect Expert o Microsoft Certified: Azure Administrator Associate It's not expected that any single candidate would have expertise across all these areas. If you believe you meet a majority and are excited to learn what you do not already know, Please Apply! “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Service Desk Analyst

Goa

0 years

INR 4.8 - 4.8 Lacs P.A.

Remote

Full Time

Primary Duties & Responsibilities Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Effectively communicate with requesters in a clear, positive, and professional manner (in accordance with Intelliteach script, spelling, grammatical, and related guidelines); Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines) Escalate unresolved issues to the appropriate channels Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Other Duties Performs other duties as assigned by management Provide backup support to other team members Follow all quality, safety, and company guidelines to ensure a safe and productive work environment, and actively live the company values. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Health insurance Internet reimbursement Life insurance Paid time off Provident Fund Schedule: Night shift Work Location: In person

Azure Cloud Architect - Azure VMware

Bardez, Goa, India

5 years

None Not disclosed

Remote

Full Time

Apply with Indeed Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs Azure Cloud Architect - Azure VMware Porvorim, Goa, India | MITS | Full-time | Fully remote Apply Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview The Azure Cloud Engineer will lead the design, deployment, and support of Azure VMware Solution (AVS) environments for law firms and other professional services clients. You’ll architect and manage scalable hybrid cloud infrastructures, enabling seamless integration between on-premises VMware workloads and Azure-native services. Expect deep hands-on work in AVS components such as vSphere, vSAN, and NSX-T, along with Azure networking, identity, and storage. You’ll collaborate closely with client IT teams, often in high-uptime or regulated environments, to deliver secure, performant solutions that align with business needs. Work Location – Remote Desired work hours – US Business Hours (Approx. 7:00pm – 3:30am) Salary Budget – 30-40LPA What You’ll Be Responsible For Design and deploy Azure VMware Solution (AVS) environments for hybrid cloud infrastructure Migrate on-premises VMware workloads to AVS with minimal downtime and strong rollback plans Configure and manage vSphere, vSAN, and NSX-T within the AVS platform Integrate AVS with Azure services including networking, identity, storage, and monitoring Implement connectivity solutions such as ExpressRoute and site-to-site VPNs Support identity federation and access control using Azure AD and on-prem Active Directory Establish backup, disaster recovery, and high availability strategies within AVS Document architecture, client-specific configurations, and operational runbooks Qualifications 5+ years in infrastructure, cloud, or systems engineering roles, with 2+ years focused on VMware in Azure or hybrid cloud environments Deep hands-on experience with Azure VMware Solution (AVS), including deployment, management, and optimization Strong expertise in vSphere, vSAN, and NSX-T administration Solid understanding of Azure networking, including VNet peering, ExpressRoute, and Network Security Groups Experience integrating AVS with Azure AD, storage (Blob, Azure Files), and monitoring tools (e.g., Azure Monitor, Log Analytics) Familiarity with scripting and automation tools (e.g., PowerShell, ARM templates, Terraform, or Bicep) Proven ability to interface with clients, manage cross-functional expectations, and deliver in high-uptime environments Nice to have PowerShell scripting skills for session host automation and diagnostics Experience with Nerdio Manager, Azure Lighthouse, or Windows 365 Certifications: Microsoft Certified: Azure Virtual Desktop Specialty Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Associate It's not expected that any single candidate would have expertise across all these areas. If you believe you meet a majority and are excited to learn what you do not already know, Please Apply! “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.” Apply Apply for this opening at ?apply=true Back to all openings See all the jobs at Frontline Managed Services here: http://frontlinems.recruiterbox.com/jobs Fetching your Linkedin profile ... Application Form First Name * Last Name Email * Phone * Resume * Street Address * City * State or Province * Zip/Postal Code * Are you prepared to work US Business hours? (7:00PM to 3:30AM) * --Select-- Yes No Thanks for your time Share this opening with friends

Associate Telecaller in Pune, Bangalore, Aradi Socorro

Pune, Maharashtra, India

0 years

None Not disclosed

Remote

Full Time

Key Responsibilities Primary duties & responsibilities: Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Effectively communicate with requesters in a clear, positive, and professional manner (in accordance with Intelliteach script, spelling, grammatical, and related guidelines); Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines) Escalate unresolved issues to the appropriate channels Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Other Duties Performs other duties as assigned by management Provide backup support to other team members Follow all quality, safety, and company guidelines to ensure a safe and productive work environment, and actively live the company values. About Company: Frontline Managed Services - where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Associate Telecaller in Pune, Bangalore, Aradi Socorro

Bengaluru, Karnataka, India

0 years

None Not disclosed

Remote

Full Time

Key Responsibilities Primary duties & responsibilities: Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Effectively communicate with requesters in a clear, positive, and professional manner (in accordance with Intelliteach script, spelling, grammatical, and related guidelines); Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines) Escalate unresolved issues to the appropriate channels Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Other Duties Performs other duties as assigned by management Provide backup support to other team members Follow all quality, safety, and company guidelines to ensure a safe and productive work environment, and actively live the company values. About Company: Frontline Managed Services - where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Associate Telecaller in Pune, Bangalore, Aradi Socorro

Bardez, Goa, India

0 years

None Not disclosed

Remote

Full Time

Key Responsibilities Primary duties & responsibilities: Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues. Effectively communicate with requesters in a clear, positive, and professional manner (in accordance with Intelliteach script, spelling, grammatical, and related guidelines); Accurately diagnose client technical issues; gather the necessary information; and perform standard, preliminary research using all relevant available resources Effectively implement the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines) Escalate unresolved issues to the appropriate channels Identify potential outages and other problems (via information gathering, ticket trends, etc.) and communicate the information to Team Leads in a timely manner. Other Duties Performs other duties as assigned by management Provide backup support to other team members Follow all quality, safety, and company guidelines to ensure a safe and productive work environment, and actively live the company values. About Company: Frontline Managed Services - where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Sr. Network Engineer

Bardez, Goa, India

5 years

None Not disclosed

On-site

Full Time

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence. Join Our Team and Be a Catalyst for Change! We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future. Position Overview You’ll join an engineering team that manages global infrastructure for a Fortune 500 client of Frontline Managed Services. Your focus: stabilize, upgrade, and expand core network services. Your first 6 months will involve hands-on implementation and troubleshooting, especially around Palo Alto SD-WAN rollouts and Azure Virtual Network integrations. Over time, you’ll take on design and project ownership roles. This is a customer-facing position. You’ll work directly with stakeholders across IT and security to plan and execute network changes with zero business disruption. This position requires candidates work US Business hours - Approx - 7:00PM - 3:330AM IST ESSENTIAL DUTIES · Configure and support Palo Alto SD-WAN edge devices and tunnels · Help deploy and maintain Azure VNets and hybrid cloud connectivity · Troubleshoot routing and wireless issues across LAN, WAN, and WiFi networks · Assist with merger-related network integrations and office buildouts · Document and transition all designs to operations teams · Escalation support for complex, high-priority incidents · Mentor junior engineers and ops teams What you bring · 5+ years supporting enterprise LAN, WAN, WiFi, and VPN environments · 2+ years deploying and troubleshooting Palo Alto SD-WAN · Experience with Azure networking: VNets, hybrid routing, and peering · Strong command of routing protocols, wireless diagnostics, and VPN tunneling · Ability to translate business needs into technical solutions · Excellent documentation and communication skills Nice to have · Cisco switching experience (Catalyst, Nexus, Meraki) · Understanding of VoIP QoS and traffic shaping · Experience with RADIUS or 802.1x implementations · Familiarity with BC/DR networking: HSRP, redundant circuits, etc. · Certifications like PCNSE, CCNP, or Azure Network Engineer Associate Qualifications: EDUCATION · Bachelor's degree in computer science, Information Systems Management or related field, or combined equivalent of education and experience. · Hands-on experience designing, configuring, managing, and troubleshooting Fortinet FortiGate firewalls, including implementing security policies, VPNs, and network monitoring tools · Strong written and verbal communication skills. MINIMUM WORK EXPERIENCE · 5+ years of experience supporting Wi-Fi, LAN, WAN, and firewall solutions across diverse platforms, including Palo Alto, Cisco Catalyst, Cisco Nexus, Meraki, Fortinet, as well as managing technologies such as SD-WAN. · 3+ years of experience designing LAN and WAN solutions. ROLE SPECIFIC QUALIFICATIONS · Experience developing BC/DR plans and solutions that incorporate HSRP, SDWAN, and other switch or circuit redundancy configurations. · Experience with VoIP, packet prioritization, and other traffic shaping configurations. · Experience designing, deploying and supporting Palo Alto SD-WAN and some experience with Azure VNET. · PREFFERED Industry Certifications – Palo Alto Networks Certified Network Security Engineer (PCNSE), Palo Alto Networks Certified SD-WAN Specialist, Microsoft Certified: Azure Network Engineer, Microsoft Certified: Azure Administrator, Microsoft Certified: Azure Solutions Architect. It's not expected that any single candidate would have expertise across all these areas. If you believe you meet a majority and are excited to learn what you do not already know, Please Apply! “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

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