About Terminal49 Terminal49 is a logistics technology company revolutionizing global trade. Our platform provides real-time visibility into cargo movements, streamlines supply chain operations, and empowers teams with actionable insights and collaboration tools. With a fast-growing team of 22, we're on a mission to make international shipping radically more efficient. Role Overview We are looking for a highly skilled Chief of Staff to provide crucial support to Kimmie Nguyen, our COO, who oversees our Marketing, Customer Success, and Sales functions, with a dotted line responsibility for Product within our growing 22-person team. This is a unique opportunity to play a pivotal role in a fast-paced startup environment, directly impacting our operational efficiency and strategic initiatives. Key Responsibilities Drive process improvement initiatives across various departments.Identify inefficiencies and implement systems to streamline workflows across marketing, sales, and customer success.Assist in creating presentations, reports, and documentation for board and investor updates.Support finance operations (e.g., expense tracking, invoice management) and other operational tasks.Help onboard and manage new software tools as the company scales.Work closely with product, marketing, and customer success teams; act as a key liaison to the COO.Help manage Slack communications and email inbox to ensure high responsiveness and organization when needed.Own CEO's and COO's calendar, coordinate internal/external meetings when needed, and ensure time is prioritized effectively. What We're Looking For 3–5+ years of experience as a Chief of Staff (startup experience preferred)Strong proficiency in tools like G Suite, Slack, Notion, project management platforms (e.g., Asana or ClickUp), and calendar systemsExcellent written and verbal communication skillsHighly organized, with strong attention to detail and the ability to multitask effectivelyComfort working independently and navigating ambiguityA problem-solver's mindset with a proactive approach to continuous improvementAvailability to work in EST Why Join Us Be part of a high-growth company transforming global logisticsWork directly with company leadership and influence strategic outcomesGrow with a supportive and tight-knit remote teamOpportunity to shape your role as we scale and expand

Operations Associate: Learn how to run the supply-chain logistics for a company that generates millions in revenue Fresh Prints is a NYC-based custom apparel startup. We find incredible students and give them training, and support to build the business at their schools. The Operations Team handles the most crucial part of the business and is directly responsible for delivering the end product to our customers. We worked on 30,000+ orders last year with a direct impact of over $31 million in revenue. How do you coordinate the logistics of campaigns that generate millions of dollars in revenue involving multiple overseas and domestic vendors? How can we reduce our costs and increase our profit margins for a given order? How can you deliver an order in 5 days which has a standard turnaround time of 10 days? You will report to one of the Operations Managers from the Preorder or Order Teams. You will be working on a set of unique orders every day that will pose logistical challenges that you'll have to work through and be directly responsible for them. You'll have a lot of autonomy and decision-making power. This role has an impact on the following: How to coordinate the logistics of campaigns that generate millions of dollars in revenue that involve overseas & domestic vendorsHow to reduce costs & increase our profit margins for a given orderHow to deliver an order in 5 days if the standard turnaround time is 10 days We're looking for someone who can think on their feet, isn't afraid to take on challenges on a day-to-day basis, and is high on energy. We're on a remarkable growth trajectory and as Fresh Prints grows, you will grow too. For the right person, this role offers unlimited opportunities. You will be given the space and guidance to have a tremendous impact. Responsibilities Order Team: Resolving Stock Issue Tickets, Licensing Tickets and other Miscellaneous Tickets.Act as a back-up for the Order Processing team if OS pool volume is low.Work on Sample Order processingWork on Printer Capacity Management System (PCMS) ratings updationAdhoc Tasks during the slow seasonWork on reporting tasks and projects Pre-Order Team: Responsible for sharing pricing quotes using available resourcesCommunicating & giving feedback to other teams; solving order issues and improving Licensing experience within Fresh Prints Checking on timelines and licensing-related questions from Campus ManagersOrder checks/Data entry for reporting; Conducting Shopify/Group order checksAssignment of schools if proof comes in from the client directly Uploading proofs to licensing portals for single-use licenses Essential Requirements 1 - 5 years of experience in Operations/Logistics We are also open to freshersStrong analytical and organizational skillsAble to work on complex tasks under tight timelinesAble to make decisions without direct supervisionFluent in EnglishExcellent communication skillsThis role requires someone who is comfortable working night shifts Personal Attributes Strong attention to detailGoal-Driven. You're set on your goals and respect the timelines your goals are bound byProactive. You believe it's always on you to make sure anything you do is a successIn love with challenges. You revel in solving problems and want a job that pushes you out of your comfort zoneCalm under pressure. You have a sense of urgency but can channel it into productively working through any number of issuesOpen to change. You're inspired by the endless ways in which everything we do can always be improved Compensation & Benefits Competitive monthly salary between $400 - $700 (adjusted based on experience)Learning opportunitiesWorking in a great cultureHealth benefits Job Location This is a full remote position Working Hours Working hours are 6:30 PM - 3:30 AM or 5:30 PM to 2:30 AM IST (Monday to Friday) Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

About 100x Hospitality At 100x Hospitality, we create unforgettable live event experiences—and exceptional customer support is central to making that magic happen. Whether it's through thoughtful communication, seamless problem-solving, or behind-the-scenes coordination, we aim to make every customer interaction smooth, positive, and on-brand. We care deeply about creativity, quality, and sustainability, and we're looking for someone who brings those values into every conversation. We're a small team doing big things—launching events, building merch lines, and delivering 100x experiences across the board. You'll have the freedom to bring ideas, solve real problems, and shape how we support our fast-growing community. If you're passionate about service, operations, and leaving people better than you found them, we'd love to meet you. The Role We're on the hunt for a friendly, resourceful, and detail-obsessed Guest Services Manager to help us deliver world-class service to our guests, customers, and event attendees. You'll be on the front lines—handling inquiries, solving issues, and making sure our community feels heard, supported, and wowed. What You'll Be Doing Support guests via Zendesk, Slack, and email (plus phone/chat during events)Troubleshoot booking, merch, or delivery issues with clarity and empathyManage requests via Asana, including refunds, name transfers, and cancellationsSupervise on-site concierge team, managing schedules and supporting staff inquiriesMonitor guest feedback and flag recurring issues or opportunitiesKeep internal records and status updates up-to-dateAssist with event support: chatbot QA, welcome guide content, post-event outreach What We're Looking For 3+ years in a guest-facing role (support, hospitality, or live events)Strong written and verbal English skills—clear, confident, friendlyHands-on experience with Zendesk, Slack, and AsanaAble to multitask and stay organized under pressureCalm, thoughtful problem-solver who thrives in a fast-paced settingComfortable working across time zones and collaborating remotely Bonus Points If You Have Experience supporting a product or event-based businessFamiliarity with Shopify, Airtable, or other tools used in logistics/merch/customer opsAn eye for improving workflows or help center content Job Details Competitive annual salary (adjusted for experience and location) Learning opportunitiesWorking in a great culture

About Terminal49 Terminal49 is a logistics technology company revolutionizing global trade. Our platform provides real-time visibility into cargo movements, streamlines supply chain operations, and empowers teams with actionable insights and collaboration tools. With a fast-growing team of 22, we're on a mission to make international shipping radically more efficient. Role Overview We are looking for a highly skilled Chief of Staff to provide crucial support to Kimmie Nguyen, our COO, who oversees our Marketing, Customer Success, and Sales functions, with a dotted line responsibility for Product within our growing 22-person team. This is a unique opportunity to play a pivotal role in a fast-paced startup environment, directly impacting our operational efficiency and strategic initiatives. Key Responsibilities Drive process improvement initiatives across various departments. Identify inefficiencies and implement systems to streamline workflows across marketing, sales, and customer success. Assist in creating presentations, reports, and documentation for board and investor updates. Support finance operations (e.g., expense tracking, invoice management) and other operational tasks. Help onboard and manage new software tools as the company scales. Work closely with product, marketing, and customer success teams; act as a key liaison to the COO. Help manage Slack communications and email inbox to ensure high responsiveness and organization when needed. Own CEO's and COO's calendar, coordinate internal/external meetings when needed, and ensure time is prioritized effectively. What We're Looking For 3–5+ years of experience as a Chief of Staff (startup experience preferred) Strong proficiency in tools like G Suite, Slack, Notion, project management platforms (e.g., Asana or ClickUp), and calendar systems Excellent written and verbal communication skills Highly organized, with strong attention to detail and the ability to multitask effectively Comfort working independently and navigating ambiguity A problem-solver's mindset with a proactive approach to continuous improvement Availability to work in EST Why Join Us Be part of a high-growth company transforming global logistics Work directly with company leadership and influence strategic outcomes Grow with a supportive and tight-knit remote team Opportunity to shape your role as we scale and expand

Operations Associate: Learn how to run the supply-chain logistics for a company that generates millions in revenue Fresh Prints is a NYC-based custom apparel startup. We find incredible students and give them training, and support to build the business at their schools. The Operations Team handles the most crucial part of the business and is directly responsible for delivering the end product to our customers. We worked on 30,000+ orders last year with a direct impact of over $31 million in revenue. How do you coordinate the logistics of campaigns that generate millions of dollars in revenue involving multiple overseas and domestic vendors? How can we reduce our costs and increase our profit margins for a given order? How can you deliver an order in 5 days which has a standard turnaround time of 10 days? You will report to one of the Operations Managers from the Preorder or Order Teams. You will be working on a set of unique orders every day that will pose logistical challenges that you'll have to work through and be directly responsible for them. You'll have a lot of autonomy and decision-making power. This role has an impact on the following: How to coordinate the logistics of campaigns that generate millions of dollars in revenue that involve overseas & domestic vendors How to reduce costs & increase our profit margins for a given order How to deliver an order in 5 days if the standard turnaround time is 10 days We're looking for someone who can think on their feet, isn't afraid to take on challenges on a day-to-day basis, and is high on energy. We're on a remarkable growth trajectory and as Fresh Prints grows, you will grow too. For the right person, this role offers unlimited opportunities. You will be given the space and guidance to have a tremendous impact. Responsibilities Order Team: Resolving Stock Issue Tickets, Licensing Tickets and other Miscellaneous Tickets. Act as a back-up for the Order Processing team if OS pool volume is low. Work on Sample Order processing Work on Printer Capacity Management System (PCMS) ratings updation Adhoc Tasks during the slow season Work on reporting tasks and projects Pre-Order Team: Responsible for sharing pricing quotes using available resources Communicating & giving feedback to other teams; solving order issues and improving Licensing experience within Fresh Prints Checking on timelines and licensing-related questions from Campus Managers Order checks/Data entry for reporting; Conducting Shopify/Group order checks Assignment of schools if proof comes in from the client directly Uploading proofs to licensing portals for single-use licenses Essential Requirements 1 - 5 years of experience in Operations/Logistics We are also open to freshers Strong analytical and organizational skills Able to work on complex tasks under tight timelines Able to make decisions without direct supervision Fluent in English Excellent communication skills This role requires someone who is comfortable working night shifts Personal Attributes Strong attention to detail Goal-Driven. You're set on your goals and respect the timelines your goals are bound by Proactive. You believe it's always on you to make sure anything you do is a success In love with challenges . You revel in solving problems and want a job that pushes you out of your comfort zone Calm under pressure. You have a sense of urgency but can channel it into productively working through any number of issues Open to change. You're inspired by the endless ways in which everything we do can always be improved Compensation & Benefits Competitive monthly salary between $400 - $700 (adjusted based on experience) Learning opportunities Working in a great culture Health benefits Job Location This is a full remote position Working Hours Working hours are 6:30 PM - 3:30 AM or 5:30 PM to 2:30 AM IST (Monday to Friday) Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Manage a Team of Ops Associates for a fast-growing NYC-based custom apparel start-up (Remote) Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman, one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity. During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh's unwavering belief in the vision they had for Fresh Prints. They didn't have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up. So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that's exactly what made it so exciting. I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing. As the first employee of Fresh Prints India, I've been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and recruiting. We've gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we know it's still day 1. One of the things I'm most proud of is how we made it through COVID-19 together. I still remember March 15, 2020—Josh, our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff. In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped. But we'd been planning for the worst for years. From day 1 we knew we'd have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared. And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn't just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going. While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn't easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. The opportunities that were available to me when I joined as the first employee are still here today! In fact, they're bigger now than ever. We're at an exciting point in our journey, and we're looking for people who want to have a massive impact on the next chapter of this story. If you're someone who sees opportunity and isn't afraid to chase it, this is the role for you. We're looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits . If you're someone who likes running at challenges head on, this is the role for you. If you're looking for a clear set of instructions, this role isn't. If our story resonates, we want to hear from you! Here's more about the Operations Manager role: The operations team handles the most crucial part of the business and is directly responsible for every step in delivering the end product to our customers. How do we build a team that drives the business forward? How do we motivate Operations Associates to respond to a higher volume of tickets at an even higher quality? How do you most efficiently manage incoming requests from printers, customers, and Campus Managers? How can we reduce our costs and increase our profit margins overall? As a member of the Operations Leadership team, you'll be a driving force behind moving our Operations team forward. You will own an entire area and have a team of people to lead and motivate. You will set and track metrics by which your success will be measured. We're looking for someone who has fantastic people management skills, is a quick learner, and isn't afraid to take on challenges daily. This is a high-impact role that requires excellent leadership and prioritization abilities. We're on a remarkable growth trajectory and as Fresh Prints grows, you will too. You will be given the autonomy and guidance to have a tremendous impact on your role. You'll be managing a talented team of 3 to 7 associates, depending on which team you lead. Responsibilities Fully own a part of our supply chain. That includes any projects, requests from other functions, headcount planning, helping the team realize its full potential and making it future-proof Managing a team of Ops Associates Managing communications with vendors & customers Managing escalations from the team and solving logistical issues Setting and tracking team metrics Make sure all goals are reached One on one meetings with your direct reports and with your manager Essential Requirements A total of 5 years of experience in operations of which 2+ are in a team lead/people manager role Strong analytical and organizational skills Able to make decisions without direct supervision Ability to negotiate positive outcomes Fluency in English and excellent communication skills This role requires someone who is comfortable working night shifts Personal Attributes Detail Oriented Natural Leader Goal-Driven Proactive & Problem Solver Ability to remain calm under pressure Open to change Compensation & Benefits Competitive annual salary between USD 15,000 to USD 24,000 Health insurance Mental Health Benefits Learning opportunities Working in a great culture Job Location Remote Working Working Hours Working hours are 6:30 PM to 3:30 AM IST Monday to Friday Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. 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Graphic Designer - Digital Advertising & E-commerce Assets Reports To: Head of Performance Marketing About the Company: David Peyser Sportswear, Inc. is a premier importer and distributor of men's, women's and children's sportswear, outerwear, activewear and accessories that operates three primary business segments: Branded Apparel, Licensed Apparel and Custom-Decorated Apparel. Founded in 1948 by David Peyser and his two sons Paul and Irwin, the Company is now managed by the second generation of the Peyser family who have successfully grown the organization into a leading provider of branded, licensed and custom-decorated apparel products. Summary: We are seeking a talented and versatile Graphic Designer to create compelling visual assets for our digital advertising campaigns across Meta, Google, and Amazon, as well as engaging e-commerce content for our Amazon presence. This role requires a strong understanding of digital advertising best practices, video production basics, and Amazon's platform requirements. The ideal candidate will be a creative problem-solver with excellent visual design skills, attention to detail, and the ability to work independently and collaboratively. Responsibilities: Digital Advertising Design (Meta, Google, Amazon): Conceptualize and design visually engaging static and dynamic ad creatives for various placements across Meta (Facebook, Instagram), Google Ads (Display, YouTube), and Amazon Advertising (Sponsored Products, Brands, Display). Develop ad variations based on performance data and platform best practices (A/B testing concepts). Ensure all ad designs adhere to platform specifications, guidelines, and brand standards. Stay up-to-date on the latest advertising design trends and platform updates. Video Production & Editing: Conceptualize and storyboard short-form video ads and promotional content suitable for social media and advertising platforms. Basic video editing skills, including trimming, assembling clips, adding text overlays, music, and basic motion graphics. Optimize video content for different platforms and ad formats. Amazon E-commerce Assets: Design visually appealing and informative product listing images that adhere to Amazon's guidelines and drive conversions. Create engaging A+ Content (Enhanced Brand Content) layouts, including lifestyle imagery, infographics, and comparison charts. Develop brand store designs and assets that enhance the customer experience on Amazon. Ensure all Amazon assets are optimized for mobile viewing. Post-Production & Retouching: Perform high-quality photo retouching and image manipulation for product photoshoots and marketing materials. Ensure consistency in image quality and branding across all visual assets. Prepare images for various digital and print applications. Collaboration & Project Management: Collaborate effectively with marketing managers, content creators, and other team members to understand project goals and deliver high-quality designs on time. Manage multiple projects simultaneously and prioritize tasks to meet deadlines. Maintain organized digital asset libraries. Present design concepts and iterate based on feedback. Qualifications: Bachelor's degree in Graphic Design, Visual Communication, or a related field. Proven experience of at least 3+ in graphic design, with a strong portfolio showcasing digital advertising and e-commerce design work. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro/After Effects or similar video editing software). Solid understanding of design principles, typography, color theory, and layout. Knowledge of digital advertising best practices and platform specifications for Meta, Google, and Amazon. Experience designing and optimizing assets for e-commerce platforms, particularly Amazon. Basic video editing skills and understanding of video formats for online advertising. Strong photo retouching skills and attention to detail. Excellent communication, collaboration, and time management skills. Ability to work independently, take initiative, and problem-solve creatively. Familiarity with project management tools is a plus. Bonus Points: Experience with motion graphics and animation. Understanding of conversion rate optimization (CRO) principles in design. Experience with data-driven design and A/B testing. Knowledge of print design principles. Show more Show less

Be A Crucial Member of Fresh Prints’ Finance Team Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman , one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity. During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh’s unwavering belief in the vision they had for Fresh Prints. They didn’t have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up. So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that’s exactly what made it so exciting. I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing. As the first employee of Fresh Prints India, I’ve been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and recruiting. We’ve gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we know it’s still day 1. One of the things I’m most proud of is how we made it through COVID-19 together. I still remember March 15, 2020— Josh , our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff. In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped. But we’d been planning for the worst for years. From day 1 we knew we’d have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared. And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn’t just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going. While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn’t easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. The opportunities that were available to me when I joined as the first employee are still here today! In fact, they’re bigger now than ever. We’re at an exciting point in our journey, and we’re looking for people who want to have a massive impact on the next chapter of this story. If you’re someone who sees opportunity and isn’t afraid to chase it, this is the role for you. We’re looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits . If you’re someone who likes running at challenges head on, this is the role for you. If you’re looking for a clear set of instructions, this role isn’t. If our story resonates, we want to hear from you! Here’s more about the role: The Finance Team makes sure that Fresh Prints is positioned to succeed financially, by: Coordinating all inbound and outbound payments Driving decision making through detailed financial reporting Ensuring that every dollar is in the right place at the right time Main Responsibilities Managing all internal reporting and company metrics Monthly Job Costing Reports Quarterly Sales Tax Reports Profit and Loss statements Commission reports Managing general payments by: Controlling credit card access and payments Support other departments’ spend requirements Contractor payments Identifying high spend areas and negotiating with vendors Managing Printer payments by: Ensuring we are billed correctly and consistently by the printers Responding to all printer inquiries regarding pricing and payment The Unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value Requirements 2+ years of work experience, Finance related preferred Experience with creating reports on a regular basis Some experience with Excel MySQL experience is a bonus! Clear written and verbal communication Compensation & Benefits Salary: $780 USD per month Work Location: The role will be a remote position Working hours are from Monday - Friday, 5:30 PM to 2:30 AM IST Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. Show more Show less

Be A Crucial Member of Fresh Prints’ Finance Team Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman , one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity. During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh’s unwavering belief in the vision they had for Fresh Prints. They didn’t have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up. So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that’s exactly what made it so exciting. I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing. As the first employee of Fresh Prints India, I’ve been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and recruiting. We’ve gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we know it’s still day 1. One of the things I’m most proud of is how we made it through COVID-19 together. I still remember March 15, 2020— Josh , our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff. In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped. But we’d been planning for the worst for years. From day 1 we knew we’d have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared. And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn’t just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going. While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn’t easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. The opportunities that were available to me when I joined as the first employee are still here today! In fact, they’re bigger now than ever. We’re at an exciting point in our journey, and we’re looking for people who want to have a massive impact on the next chapter of this story. If you’re someone who sees opportunity and isn’t afraid to chase it, this is the role for you. We’re looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits . If you’re someone who likes running at challenges head on, this is the role for you. If you’re looking for a clear set of instructions, this role isn’t. If our story resonates, we want to hear from you! About the Role: As an FP&A Analyst , you will play a key role in managing budgeting, forecasting, and financial analysis for different departments. You will also work closely with internal stakeholders, ensuring accurate cost tracking and supporting strategic decisions. This is a high-impact role for someone who thrives in a fast-paced, data-heavy environment and is excited to grow with an entrepreneurial team. Key Responsibilities: Financial reporting Lead financial reporting, planning, forecasting, and variance analysis Maintain monthly/quarterly reports, dashboards, and cost models Partner with cross-functional teams to deliver financial insights Managing general payments by Controlling credit card access and payments Support other departments’ spend requirements Contractor/Vendor payments Identifying high spend areas and negotiating with vendors General Build dynamic Google Sheets dashboards using AppScript Drive process improvements and lead value-adding finance projects Manage job costing and support payroll tasks, including W9/1099 handling Prepare and file quarterly tax reports Requirements: 2+ years of experience in Finance, Accounting, or FP&A roles Strong Excel/Google Sheets skills (automation, pivot tables, VLOOKUPs, dashboards, etc.) Good understanding of budgeting, forecasting, and cost analysis Comfortable working with multiple teams and managing cross-functional communication Familiarity with U.S. payroll forms (W9, 1099) is a plus Experience with MySQL or similar tools is a bonus Strong written and verbal communication skills Highly organized and comfortable working in a fast-paced environment A proactive mindset with a keen eye for detail and accuracy Compensation & Benefits: Competitive compensation Fully remote role Opportunity to work with a high-growth global startup A collaborative, supportive, and energetic team environment Room for growth and skill development in multiple finance functions Working hours are from Monday - Friday, 5:30 PM to 2:30 AM IST Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. 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Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman , one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity. During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh’s unwavering belief in the vision they had for Fresh Prints. They didn’t have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up. So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that’s exactly what made it so exciting. I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing. As the first employee of Fresh Prints India, I’ve been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and recruiting . We’ve gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we know it’s still day 1. One of the things I’m most proud of is how we made it through COVID-19 together. I still remember March 15, 2020— Josh , our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff. In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped. But we’d been planning for the worst for years. From day 1 we knew we’d have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared. And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn’t just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going. While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn’t easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. The opportunities that were available to me when I joined as the first employee are still here today! In fact, they’re bigger now than ever. We’re at an exciting point in our journey, and we’re looking for people who want to have a massive impact on the next chapter of this story. If you’re someone who sees opportunity and isn’t afraid to chase it, this is the role for you. We’re looking for someone to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits . If you’re someone who likes running at challenges head on, this is the role for you. If you’re looking for a clear set of instructions, this role isn’t. If our story resonates, we want to hear from you! Responsibilities Develop highly responsive User interfaces using angular/react and other front-end technologies Developing backend APIs that are scalable using frameworks on NodeJS Work with MySQL and other databases Write and maintain unit tests for the applications Ensuring that Application performance metrics meet the standards Seeing through a project from conception to finished product Ensure that solutions are meeting both technical and consumer needs Staying abreast of developments in web applications and programming languages Monitor reliability and performance of internal systems to prevent issues Working knowledge of the latest versions of Angular and Node JS Perform code reviews and give feedback Coordinate with our PMs, Design team, Exec team, and any product stakeholders Should be able to understand the business and has the vision to grow and rally people behind the vision Must-Have Skills: Full-stack developer with 3 to 6 years of experience We would like to hire people with hands-on experience working with Angular 8+ versions, React, Node JS, and MySQL Strong understanding of Express Framework Hands-on experience in working with web services, databases, and web frameworks Strong working knowledge of Javascript, CSS, HTML Knowledge of Agile and SCRUM Working on complex UI and Code Reviews Excellent communication skills, both verbal and written Strong organizational and time management skills The Best Candidate: Is passionate about making a world-class software organization Has experience working on large-scale distributed platforms either as part of a team Enjoys a fast-paced environment, working with a highly-talented team and shifting priorities Has excellent problem-solving and analytical skills Is great at making data-driven decisions; should use appropriate metrics and report using them in Executive/senior leadership meetings Can build strong relationships with stakeholders and key partners for the program Has strong business and technical vision Can stay abstract or detail-oriented as the situation demands Has demonstrated the ability to think big, bring new ideas, and build teams & infrastructure for the future Learns quickly; must know when to listen and when to take charge Compensation & Benefits Competitive salary Health insurance The opportunity to learn a lot rapidly Working with a talented and engaged team dedicated to building a business together Working Hours 1:30 pm IST - 11:30 pm IST Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. 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Drive marketing initiatives at a fast-growing NYC-based start-up! Fresh Prints is an NYC-based custom apparel startup. We are one of the fastest-growing brands in the US with over 60% growth rate in the last decade. Our people are a critical factor in helping us achieve this growth. How do we create unique value propositions? How do we optimize the existing revenue channels and develop additional revenue channels? How do we usher in the next stage at Fresh Prints? These are the questions our cross-functional Growth Team members work on every day. They do so not as developers, designers, or marketers, but as entrepreneurs, determined to drive the business forward. We're looking for someone willing to take ownership of projects, is super attentive to detail, is proactive, and can stay calm under pressure. The ideal candidate should love taking on new challenges. Needless to say, you'll grow as Fresh Prints grows. This is the perfect role for someone early on in their Marketing and/or Growth careers. You'll get all the time and support you need to learn a lot, develop professionally, and have a big impact. Description of the Role Develop and execute email and text messaging strategies aligned with organizational goals and target audience preferences. Plan and schedule email and text campaigns, considering timing, frequency, and segmentation to optimize engagement and conversion rates. Set up and maintain automated email workflows and drip campaigns using marketing automation platforms, ensuring seamless customer journeys and timely follow-ups. Design and optimize email templates and text message formats for various campaigns, ensuring consistency with brand guidelines and responsiveness across devices. Plan A/B tests on subject lines, content, calls-to-action, and other elements to optimize campaign performance and conversion rates. Monitor and analyze email and text campaign performance metrics such as open rates, click-through rates, conversion rates, and ROI, providing insights for continuous improvement. Collaborate with cross-functional teams such as design, content, sales, and product to align email and text campaigns with overall marketing and business objectives. Utilize data analysis and segmentation techniques to create targeted email and text campaigns tailored to specific audience segments, increasing relevance and engagement. Prepare and present regular reports on email and text campaign performance, highlighting key metrics, trends, and actionable insights for stakeholders and management. Requirements At least 2+ years of experience in marketing or related roles Tech background is preferred Strong collaboration and communication skills. Fluency in English is a must Strong time management & prioritization skills Super detail-oriented and meticulous with work Self-motivated and excited to work on different kinds of projects Understanding basic HTML and CSS will earn you brownie points Strong analytical skills with the ability to interpret data and provide actionable insights Basic knowledge of Google Sheets and MS Excel Compensation & Benefits Competitive annual salary Health Insurance The opportunity to learn a lot rapidly Working with a talented and busy team dedicated to building a business together Details This is a WFH role Your usual shift timings will be from 12:30 PM to 9:30 PM IST. However, during campaign launches and other critical execution phases, we clock out only once the work is done! As a high-growth startup, we thrive on velocity and flexibility. If this excites you, we'd love to hear from you! Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. Show more Show less

Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman, one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity. During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh's unwavering belief in the vision they had for Fresh Prints. They didn't have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up. So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that's exactly what made it so exciting. I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing. As the first employee of Fresh Prints India, I've been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and recruiting . We've gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we know it's still day 1. One of the things I'm most proud of is how we made it through COVID-19 together. I still remember March 15, 2020—Josh, our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff. In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped. But we'd been planning for the worst for years. From day 1 we knew we'd have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared. And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn't just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going. While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn't easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. The opportunities that were available to me when I joined as the first employee are still here today! In fact, they're bigger now than ever. We're at an exciting point in our journey, and we're looking for people who want to have a massive impact on the next chapter of this story. If you're someone who sees opportunity and isn't afraid to chase it, this is the role for you. We're looking for someone to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits . If you're someone who likes running at challenges head on, this is the role for you. If you're looking for a clear set of instructions, this role isn't. If our story resonates, we want to hear from you! Responsibilities Develop highly responsive User interfaces using Angular and other front-end technologies. Developing backend APIs that are scalable using frameworks on NodeJS. Work with MySQL and other databases Write and maintain unit tests for the applications Ensuring that Application performance metrics meet the standards. Seeing through a project from conception to finished product Ensure that solutions are meeting both technical and consumer needs Staying abreast of developments in web applications and programming languages. Monitor reliability and performance of internal systems to prevent issues Working knowledge of the latest versions of Angular and Node JS. Perform code reviews and give feedback. Coordinate with our PMs, Design team, Exec team, and any product stakeholders Should be able to understand the business and has the vision to grow and rally people behind the vision Must-Have Skills: Full-stack development with 3 to 6 years of experience We would like to hire people with hands-on experience working with Angular 8+ versions, Node JS, and MySQL. React is good to have Strong understanding of Express Framework Hands-on experience in working with web services, databases, and web frameworks Strong working knowledge of Javascript, CSS, HTML Knowledge of Agile and SCRUM Working on complex UI and Code Reviews Excellent communication skills, both verbal and written. Strong organizational and time management skills. The Best Candidate: Is passionate about making a world-class software organization. Has experience working on large-scale distributed platforms either as part of a team Enjoys a fast-paced environment, working with a highly-talented team and shifting priorities. Has excellent problem-solving and analytical skills. Is great at making data-driven decisions; should use appropriate metrics and report using them in Executive/senior leadership meetings. Can build strong relationships with stakeholders and key partners for the program. Has strong business and technical vision. Can stay abstract or detail-oriented as the situation demands. Has demonstrated the ability to think big, bring new ideas, and build teams & infrastructure for the future. Learns quickly; must know when to listen and when to take charge. Compensation & Benefits Competitive salary Health insurance The opportunity to learn a lot rapidly Working with a talented and engaged team dedicated to building a business together. Working Hours 1:30 pm IST - 11:30 pm IST. Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. Show more Show less

The Job 100x Hospitality is seeking a Graphic Designer for destination events that provide intimate and exclusive VIP experiences. The Graphic Designer is integral to innovating and executing creative efforts for all event properties and the company itself. This role collaborates with internal teams on print and digital design, including proposal decks, marketing campaign materials, merchandise mockups, event collateral, social graphics, website imagery, and signage. The ideal candidate has strong organizational, communication, and time management skills and is dedicated to upholding high brand standards. What This Role Will Do Design and create compelling print and digital materials, presentations, and event marketing content Collaborate with the operations team to provide design support for events Set priorities, manage multiple tasks and projects, anticipate needs, and meet deadlines with minimal supervision Utilize resources effectively and efficiently to produce accurate, quality work Collaborate and communicate within the team and across workstreams, providing follow-through on information and project status Other duties as assigned What This Person Will Bring 3–5+ years of graphic design work (event industry experience preferred) Portfolio (website or PDFs) with at least five recent work samples Bachelor's Degree in Graphic Design or equivalent experience Detail-oriented with strong organizational skills and the ability to prioritize work Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator), Keynote, Microsoft Office (PowerPoint), and WordPress Creative, innovative, and strategic thinker with excellent visual storytelling skills Strong layout and typography skills Ability to complete tasks and assignments in a timely manner while managing workload and schedule Ability to maintain, control and communicate deadlines, roadblocks, and escalations Willingness to adopt new project management tools and communication platforms as used by the company Continually strives for self-development and discovering better means of accomplishing personal and professional goals Job Details Competitive salary based on experience. Night shift allowance (if applicable). Learning and growth opportunities in a startup environment. This is a 100% remote position open to candidates in the Philippines and India Show more Show less

Manage a Team of Ops Associates for a fast-growing NYC-based custom apparel start-up (Remote) Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman , one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity. During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh’s unwavering belief in the vision they had for Fresh Prints. They didn’t have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up. So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that’s exactly what made it so exciting. I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing. As the first employee of Fresh Prints India, I’ve been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and recruiting. We’ve gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we know it’s still day 1. One of the things I’m most proud of is how we made it through COVID-19 together. I still remember March 15, 2020— Josh , our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff. In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped. But we’d been planning for the worst for years. From day 1 we knew we’d have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared. And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn’t just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going. While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn’t easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. The opportunities that were available to me when I joined as the first employee are still here today! In fact, they’re bigger now than ever. We’re at an exciting point in our journey, and we’re looking for people who want to have a massive impact on the next chapter of this story. If you’re someone who sees opportunity and isn’t afraid to chase it, this is the role for you. We’re looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits . If you’re someone who likes running at challenges head on, this is the role for you. If you’re looking for a clear set of instructions, this role isn’t. If our story resonates, we want to hear from you! Here's more about the Operations Manager role: The operations team handles the most crucial part of the business and is directly responsible for every step in delivering the end product to our customers. How do we build a team that drives the business forward? How do we motivate Operations Associates to respond to a higher volume of tickets at an even higher quality? How do you most efficiently manage incoming requests from printers, customers, and Campus Managers? How can we reduce our costs and increase our profit margins overall? As a member of the Operations Leadership team, you’ll be a driving force behind moving our Operations team forward. You will own an entire area and have a team of people to lead and motivate. You will set and track metrics by which your success will be measured. We’re looking for someone who has fantastic people management skills, is a quick learner, and isn’t afraid to take on challenges daily. This is a high-impact role that requires excellent leadership and prioritization abilities. We’re on a remarkable growth trajectory and as Fresh Prints grows, you will too. You will be given the autonomy and guidance to have a tremendous impact on your role. You’ll be managing a talented team of 3 to 7 associates, depending on which team you lead. Responsibilities Fully own a part of our supply chain. That includes any projects, requests from other functions, headcount planning, helping the team realize its full potential and making it future-proof Managing a team of Ops Associates Managing communications with vendors & customers Managing escalations from the team and solving logistical issues Setting and tracking team metrics Make sure all goals are reached One on one meetings with your direct reports and with your manager Essential Requirements A total of 5 years of experience in operations of which 2+ are in a team lead/people manager role Strong analytical and organizational skills Able to make decisions without direct supervision Ability to negotiate positive outcomes Fluency in English and excellent communication skills This role requires someone who is comfortable working night shifts Personal Attributes Detail Oriented Natural Leader Goal-Driven Proactive & Problem Solver Ability to remain calm under pressure Open to change Compensation & Benefits Competitive annual salary between USD 15,000 to USD 24,000 Health insurance Mental Health Benefits Learning opportunities Working in a great culture Job Location Remote Working Working Hours Working hours are 6:30 PM to 3:30 AM IST Monday to Friday Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. 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Manage a Team of Ops Associates for a fast-growing NYC-based custom apparel start-up (Remote) Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman , one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity. During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh’s unwavering belief in the vision they had for Fresh Prints. They didn’t have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up. So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that’s exactly what made it so exciting. I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing. As the first employee of Fresh Prints India, I’ve been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and recruiting. We’ve gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we know it’s still day 1. One of the things I’m most proud of is how we made it through COVID-19 together. I still remember March 15, 2020— Josh , our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff. In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped. But we’d been planning for the worst for years. From day 1 we knew we’d have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared. And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn’t just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going. While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn’t easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. The opportunities that were available to me when I joined as the first employee are still here today! In fact, they’re bigger now than ever. We’re at an exciting point in our journey, and we’re looking for people who want to have a massive impact on the next chapter of this story. If you’re someone who sees opportunity and isn’t afraid to chase it, this is the role for you. We’re looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits . If you’re someone who likes running at challenges head on, this is the role for you. If you’re looking for a clear set of instructions, this role isn’t. If our story resonates, we want to hear from you! Here's more about the Operations Manager role: The operations team handles the most crucial part of the business and is directly responsible for every step in delivering the end product to our customers. How do we build a team that drives the business forward? How do we motivate Operations Associates to respond to a higher volume of tickets at an even higher quality? How do you most efficiently manage incoming requests from printers, customers, and Campus Managers? How can we reduce our costs and increase our profit margins overall? As a member of the Operations Leadership team, you’ll be a driving force behind moving our Operations team forward. You will own an entire area and have a team of people to lead and motivate. You will set and track metrics by which your success will be measured. We’re looking for someone who has fantastic people management skills, is a quick learner, and isn’t afraid to take on challenges daily. This is a high-impact role that requires excellent leadership and prioritization abilities. We’re on a remarkable growth trajectory and as Fresh Prints grows, you will too. You will be given the autonomy and guidance to have a tremendous impact on your role. You’ll be managing a talented team of 3 to 7 associates, depending on which team you lead. Responsibilities Fully own a part of our supply chain. That includes any projects, requests from other functions, headcount planning, helping the team realize its full potential and making it future-proof Managing a team of Ops Associates Managing communications with vendors & customers Managing escalations from the team and solving logistical issues Setting and tracking team metrics Make sure all goals are reached One on one meetings with your direct reports and with your manager Essential Requirements A total of 5 years of experience in operations of which 2+ are in a team lead/people manager role Strong analytical and organizational skills Able to make decisions without direct supervision Ability to negotiate positive outcomes Fluency in English and excellent communication skills This role requires someone who is comfortable working night shifts Personal Attributes Detail Oriented Natural Leader Goal-Driven Proactive & Problem Solver Ability to remain calm under pressure Open to change Compensation & Benefits Competitive annual salary between USD 15,000 to USD 24,000 Health insurance Mental Health Benefits Learning opportunities Working in a great culture Job Location Remote Working Working Hours Working hours are 6:30 PM to 3:30 AM IST Monday to Friday Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. 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About Frontier Frontier is a subsidiary of Fresh Prints . Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier . At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we've never lost a client. If you're interested in a Frontier role and you apply and are accepted, we'll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! 😊 About 100x Hospitality: 100x Hospitality is a U.S.-based company specialising in crafting unforgettable travel and VIP experiences for music fans. We work with some of the world's most exciting artists and festivals to curate premium packages that include top-tier concert tickets, exclusive access, luxury accommodations, and more. Our mission is to elevate live event experiences by seamlessly blending travel, hospitality, and entertainment Job Overview We are looking for a detail-oriented and highly organised Ticketing Coordinator to join our team. In this role, you will collaborate closely with our internal ticketing team, venues, and box offices to manage ticketing logistics for active tour dates. This position is essential in ensuring accurate ticketing operations and timely execution of ticketing plans across multiple events. Key Responsibilities Collaborate with the internal ticketing team to build and manage comprehensive ticketing plans for all active tour dates. Communicate directly with venues and box offices to: Request and confirm updated ticket counts Secure seat allotments and verify seat locations Clarify event-specific ticketing logistics Manage ongoing communications via email and phone with venue partners and box office contacts. Deliver accurate and timely will-call lists to project managers for touring events. Support the management of internal hold requests and comp ticket allocations. Assist in implementing ticketing directives from the Business Development team and ticketing managers. Maintain meticulous documentation and version control across ticketing plans and venue communications. Requirements Advanced proficiency in Microsoft Excel; must be comfortable using: Pivot Tables XLOOKUP and/or VLOOKUP SUMIFS and other conditional formulas Excellent written and verbal communication skills. Comfortable making high-volume outbound calls and managing detailed email threads. Proven ability to meet tight deadlines and thrive in a fast-paced environment. Strong attention to detail and high accuracy in data entry and reporting. Previous experience in ticketing or live event operations is a strong plus. Self-starter with the ability to manage and prioritise multiple projects simultaneously. Comfortable working collaboratively with cross-functional teams. Visit us at: https://www.100xhospitality.com/ Show more Show less

Overview With Coverage is seeking a detail-oriented and proactive Billing & Accounting Owner to lead our billing operations and payment tracking processes. This role is essential to ensuring accurate, timely invoicing and diligent payment oversight across client, carrier, and internal systems. You will work closely with client teams, insurance carriers, and accounting systems to manage a smooth billing lifecycle, including the processing of fees, commissions, and refunds. Key Responsibilities Client Billing Management Generate and distribute billing notices for clients. Collect and track policy invoices from insurance carriers. Create and issue invoices for With Coverage service fees. Process billing through our third-party platform, Ascend . Payment Tracking & Reconciliation Direct-billed Policies : Provide clients with payment instructions. Agency-billed Policies : Monitor payments through Ascend and track checks received via mail. Log into carrier portals (e.g., Hartford , Travelers , etc.) to verify due balances—especially for carriers with limited billing communication. Reconcile payment statuses and follow up on outstanding balances. Respond to carrier inquiries regarding payment and billing issues. Cancellations & Return Premium Processing Track and process return premium checks from carriers. Coordinate and issue client refunds promptly and accurately. Maintain thorough records of all returned premiums and associated correspondence. Qualifications Proven experience in billing, accounting, or insurance operations (agency experience preferred). Familiarity with insurance carrier billing portals and third-party billing tools (e.g., Ascend ). Strong attention to detail and process orientation. Ability to work independently and proactively manage deadlines. Proficiency with spreadsheet tools and accounting systems.

Overview With Coverage is seeking a detail-oriented and proactive Billing & Accounting Owner to lead our billing operations and payment tracking processes. This role is essential to ensuring accurate, timely invoicing and diligent payment oversight across client, carrier, and internal systems. You will work closely with client teams, insurance carriers, and accounting systems to manage a smooth billing lifecycle, including the processing of fees, commissions, and refunds. Key Responsibilities Client Billing Management Generate and distribute billing notices for clients. Collect and track policy invoices from insurance carriers. Create and issue invoices for With Coverage service fees. Process billing through our third-party platform, Ascend . Payment Tracking & Reconciliation Direct-billed Policies : Provide clients with payment instructions. Agency-billed Policies : Monitor payments through Ascend and track checks received via mail. Log into carrier portals (e.g., Hartford , Travelers , etc.) to verify due balances—especially for carriers with limited billing communication. Reconcile payment statuses and follow up on outstanding balances. Respond to carrier inquiries regarding payment and billing issues. Cancellations & Return Premium Processing Track and process return premium checks from carriers. Coordinate and issue client refunds promptly and accurately. Maintain thorough records of all returned premiums and associated correspondence. Qualifications Proven experience in billing, accounting, or insurance operations (agency experience preferred). Familiarity with insurance carrier billing portals and third-party billing tools (e.g., Ascend ). Strong attention to detail and process orientation. Ability to work independently and proactively manage deadlines. Proficiency with spreadsheet tools and accounting systems.

Overview With Coverage is seeking a detail-oriented and proactive Billing & Accounting Owner to lead our billing operations and payment tracking processes. This role is essential to ensuring accurate, timely invoicing and diligent payment oversight across client, carrier, and internal systems. You will work closely with client teams, insurance carriers, and accounting systems to manage a smooth billing lifecycle, including the processing of fees, commissions, and refunds. Key Responsibilities Client Billing Management Generate and distribute billing notices for clients. Collect and track policy invoices from insurance carriers. Create and issue invoices for With Coverage service fees. Process billing through our third-party platform, Ascend. Payment Tracking & Reconciliation Direct-billed Policies : Provide clients with payment instructions. Agency-billed Policies : Monitor payments through Ascend and track checks received via mail. Log into carrier portals (e.g., Hartford, Travelers, etc.) to verify due balances—especially for carriers with limited billing communication. Reconcile payment statuses and follow up on outstanding balances. Respond to carrier inquiries regarding payment and billing issues. Cancellations & Return Premium Processing Track and process return premium checks from carriers. Coordinate and issue client refunds promptly and accurately. Maintain thorough records of all returned premiums and associated correspondence. Qualifications Proven experience in billing, accounting, or insurance operations (agency experience preferred). Familiarity with insurance carrier billing portals and third-party billing tools (e.g., Ascend). Strong attention to detail and process orientation. Ability to work independently and proactively manage deadlines. Proficiency with spreadsheet tools and accounting systems. Show more Show less

About Frontier: At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies. About FlyFlat FlyFlat is a premium travel company that helps founders, investors, and executives book international business and first-class flights at unbeatable rates—often at 30 to 80 percent less than the retail price. We combine proprietary booking methods with a 24/7 white-glove concierge service, making it incredibly easy for clients and their teams to manage travel without friction. We've grown from a team of 12 to over 75 in the past year, 5x'ed our revenue year over year, and recently raised an oversubscribed round led by Bessemer Venture Partners. Our mission is to make premium travel more accessible, scalable, and efficient for the modern executive class. What began as a 100 percent B2C offering has evolved into a hybrid model serving B2C, B2B2C, and B2B segments. As we build our enterprise and tech platform, design, operations, and people infrastructure have become central to scaling our impact. FlyFlat's Cultural Values Client-First Thinking: No shortcuts when it comes to care, context, and follow-through. Extreme Ownership: You don't wait—you act, fix, follow up, and then improve. Clarity & Candor: You write clearly, speak up early, and communicate proactively. Calm Under Pressure: You stay solution-oriented and composed, even in client-critical moments. Relentless in Standards: "Close enough" is never good enough. We define best-in-class every day. About the Role We are looking for a proactive and systems-oriented People Operations Manager to build leverage across our people function. You will play a key role in creating repeatable systems that support onboarding, training, documentation, and performance reviews, allowing our leadership team to focus on strategic growth rather than manual coordination. This role is ideal for someone who: Loves translating chaos into order Can independently build and manage AI-powered process automation (e.g., Airtable, Notion AI, Zapier, ChatGPT) Has strong emotional intelligence and understands how to support people through structured, well-documented systems Is both a systems thinker and a doer who follows through on details without micromanagement Core Responsibilities Knowledge Management & Documentation Maintain and update our internal knowledge base (e.g., Notion, Google Docs, Connect Team) Translate unstructured inputs from leadership into clear, accessible documentation Identify and fill gaps in team-wide or role-specific documentation Create and version-control templates for SOPs, onboarding, and training Onboarding & Offboarding Ownership Fully own the onboarding/offboarding lifecycle using Connect Team or equivalent tools Coordinate setup of accounts, welcome materials, and checklist-based onboarding Track onboarding step completion and chase blockers to reduce dependency on exec follow-ups Collect feedback at 1-week, 3-week, and exit stages to identify process gaps Training & Shadowing Progress Tracking Maintain a live tracker of each new hire's progress during training and shadowing phases Raise flags on delays, lack of clarity, or underperformance during ramp-up Update training content and documentation based on real-time feedback Performance Review Support Coordinate scheduling and preparation of quarterly and annual performance reviews Maintain templates, timelines, and documentation of review outcomes Ensure consistent documentation and follow-up across teams and cycles Internal Process QA & Ops Hygiene Audit and clean up outdated documents and internal systems Maintain role maps, org charts, and SOP documentation Routinely check that internal processes match what's documented—and update accordingly Training Feedback & Improvement Survey all new hires post-onboarding to gather insights Turn common confusion points into revised documentation or process changes Coordinate short refresher sessions with team leads when process drift is detected Internal Communication & Culture Infrastructure Draft internal communications for process changes, onboarding messages, or reminders Maintain a clean org-wide calendar of performance cycles, onboarding start dates, etc. Help structure async rituals (e.g., shout-outs, wins, onboarding intros) Hiring Funnel – Interview Round 1 Ownership Conduct structured first-round interviews with candidates across roles to assess alignment, motivation, and role clarity Follow a consistent interview script aligned with the role's expectations and hiring manager input Flag misalignments, red flags, or key strengths with clear summaries for next-stage reviewers Identify improvements to the interview process based on patterns in candidate performance or feedback Ideal Candidate Profile 3+ years of experience in people operations, HR, or internal ops roles in a high-growth or remote-first environment Worked with a fast growing startup. Demonstrated ability to design and implement internal systems at scale High proficiency with Notion, Google Workspace, and automation tools like Zapier. Strong written communication and documentation skills Strong judgment, discretion, and interpersonal skills Comfort working with and building simple AI-powered tools to improve documentation and operations Location: Remote (Preference for candidates based in or near Hyderabad for future in-person collaboration) Show more Show less