Human Resources Business Partner

About Rupeek

Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset-backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset-light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India. With a customer base exceeding 5,00,000+, the company's strategic partnerships with top banks and financial institutions underscore its commitment to building gold-backed assets through low-risk, low-touch, and friction-free processes.

In Apr 2024, Rupeek turned profitable and raised

Profile Summary

The HR Business Partner (HRBP) will play a critical role in driving HR strategy and initiatives specifically tailored to the needs of the sales function. The HRBP will work closely with the leadership team to provide HR support, talent management, and organizational solutions to optimize performance, drive sales growth, and enhance employee engagement within the field sales team. This role will also be instrumental in fostering a culture of high performance, ensuring the sales team has the right skills, resources, and leadership to succeed.

Job Title:

Education:

Experience:

Location:

Key Responsibilities:

Performance and Talent Management:

• Collaborate with the leadership to identify talent needs and gaps, ensuring the field sales team has the right mix of skills and capabilities.
• Support the recruitment and onboarding of high-performing talent, working closely with hiring managers to define job requirements and attract top candidates.
• Provide coaching and mentoring to drive performance, including goal setting, performance reviews, and continuous development.
• Work with leadership to develop and implement succession planning strategies for the team.

Employee Relations & Engagement:

• Address employee relations concerns and provide support to field sales representatives and managers to resolve conflicts, grievances, or performance issues.
• Foster a positive and engaged sales culture by designing and implementing engagement initiatives that motivate and retain talent.
• Act as a liaison between the team and corporate HR, ensuring employees are supported and engaged.

Strategy Alignment:

• Align HR strategies and programs with the overall sales objectives to ensure HR practices directly contribute to business success.
• Collaborate with leadership to implement incentive structures, compensation programs, and recognition systems that motivate and reward top performers.
• Partner with the leadership team to assess and improve organizational structure and sales team effectiveness.

Training & Development:

• Partner with leadership to design and implement training programs that enhance the skills and capabilities of the sales team, including sales training, leadership development, and product knowledge.
• Support the development of high-potential sales employees through coaching, mentorship, and exposure to leadership opportunities.
• Measure the effectiveness of training programs and adjust strategies to ensure continuous growth and improvement.

Compensation & Benefits Strategy:

• Collaborate with HR and sales management to design competitive and motivating compensation plans and benefits offerings tailored to the needs of the field sales team.
• Support the implementation of sales incentive plans, commission structures, and recognition programs to drive performance and retention.

Change Management & Organizational Development:

• Lead and support the successful implementation of change management initiatives within the field sales team, especially when there are changes in processes, structures, or technology.
• Advise leadership on organizational development strategies to enhance the performance and collaboration within the team.

HR Metrics & Reporting:

• Monitor key HR metrics (e.g., turnover, engagement, sales performance) to provide insights into team effectiveness and areas for improvement.
• Analyze and report on trends in employee engagement, retention, and development within the field sales team to ensure strategies are data-driven and impactful.

Compliance & Policy Adherence:

• Ensure compliance with relevant employment laws and company policies, particularly regarding the team's unique operational requirements.
• Stay informed on industry-specific regulations and HR best practices that may impact the team.

Skills & Persona:

• Bachelor’s degree required (MBA or equivalent preferred).
• 2-4 years of experience in HRBP or Recruitment.
• Excellent problem-solving and conflict resolution abilities.
• Strong organizational and time-management skills.
• Ability to influence, engage, and build trust with sales leaders and team members at all levels.

Why Join Us:

• Be part of a fast-paced and innovative environment where you can make a direct impact on the company’s growth.
• Competitive compensation and benefits package, with opportunities for professional growth and development.
• Work with a talented and ambitious team that is driving innovation in the financial services industry.