477 Crm Platforms Jobs - Page 8

Role Overview: You will be responsible for guiding and supporting students through the process of studying abroad. As a Student Advisor, you will interact with prospective students, handle inquiries, provide professional guidance on admissions and visa processes, and ensure students are updated on every stage of the application cycle. Your role will involve maintaining documentation, educating students on compliance requirements, and reporting progress and issues promptly to the Team Leader or Manager. Key Responsibilities: - Gain cross-functional exposure to various departments involved in international student recruitment. - Handle student inquiries and provide professional guidance regard...

As a Technical Support Specialist at IZI, you will play a crucial role in providing top-notch customer service by resolving technical and electronic product queries. Your responsibilities will include: - Handling customer queries via phone, email, or chat, related to technical and electronic issues. - Troubleshooting hardware and software problems, guiding customers through step-by-step solutions. - Logging all customer interactions accurately and escalating complex issues to senior support or engineering teams. - Maintaining up-to-date knowledge of products, features, and new releases. - Providing feedback from the field to the engineering and product teams. - Ensuring high levels of custom...

As a PR Person with a journalist network for organic publications like TOI, HT, Forbes, DH, your role will involve meeting with project managers to determine CRM needs, developing customized solutions within the Salesforce platform, designing, coding, and implementing Salesforce applications, creating timelines and development goals, testing the stability and functionality of the application, troubleshooting and fixing bugs, writing documents, and providing technical training for Salesforce Staff. Key Responsibilities: - Meeting project managers to determine CRM needs - Developing customized solutions within the Salesforce platform - Designing, coding, and implementing Salesforce application...

As a Customer Support Team Leader, your role will involve leading a high-performance support team to provide exceptional service to customers. Your responsibilities will include: - Leading and managing a team of 10+ customer support agents to ensure high-quality, timely, and efficient resolution of customer queries. - Driving operational excellence by monitoring team performance against KPIs such as CSAT, TAT, and First Call Resolution. - Handling escalations and ensuring root cause analysis for recurring issues. - Coordinating effectively with internal teams (Sales, Operations, Tech, and Logistics) to resolve complex issues and enhance service delivery. - Implementing process improvements a...

Role Overview: You will be responsible for providing voice-based support to UK-based clients as a part of the Client Support Services Team in Navalur, Chennai. Your main tasks will include managing inbound and outbound voice interactions, addressing client issues, maintaining records, escalating unresolved issues, collaborating with internal teams, and ensuring compliance with UK data protection and service standards. Key Responsibilities: - Manage inbound and outbound voice interactions with UK clients professionally and courteously. - Address client issues related to services, transactions, or operational concerns. - Maintain accurate records of all client interactions using CRM tools. - E...

As a Junior Associate - Retention Marketing at Vilvah, you will play a crucial role in executing marketing strategies to enhance customer retention and drive repeat purchases. **Key Responsibilities:** - Assist in developing and executing retention marketing initiatives to improve customer loyalty. - Analyse customer data to help personalize marketing campaigns. - Support the creation, scheduling, and tracking of email/SMS campaigns. - Assist in managing customer loyalty programs and tracking performance. - Monitor campaign results, compile reports, and suggest optimization strategies. - Work closely with marketing, content, and design teams to ensure brand consistency. - Learn and use marke...

You will be joining Prowess Software, a leading integration services firm specializing in API-led transformation and enterprise modernization. As a multi-year award-winning partner to leading iPaaS and middleware platforms, you will help global clients accelerate digital outcomes through scalable, intelligent integration solutions. **Key Responsibilities:** - Drive the sales of high-margin existing business and net new, including Integration (MuleSoft/WSO2), Salesforce consulting, cloud migration, AI solutions, and resource augmentation. - Develop and close new business with enterprise and mid-market accounts, focusing on high-value consulting and services-led engagements. - Communicate busi...

As an Inside Sales Manager at NNIIT, you will play a crucial role in leading and expanding sales efforts in the K9K12 educational segment. Your responsibilities will include: - Leading and managing a team of inside sales executives to drive B2C sales for K9K12 educational offerings. - Converting inbound and outbound leads into enrollments by understanding parents" and students" learning needs. - Conducting product demos, counseling sessions, and presentations to parents and students. - Achieving monthly and quarterly revenue targets. - Implementing strategies to improve lead conversion rates. - Tracking and managing sales activities through CRM platforms. - Coordinating with marketing teams ...

As a Junior Inbound Sales Executive specialized in B2B cosmetic ingredient sales or similar fields, your role involves managing inbound leads generated from various marketing activities to convert them into valued customers. This position plays a vital role in contributing to revenue growth and strengthening the company's market position in the cosmetics industry. Key Responsibilities: - Qualify inbound leads and conduct effective follow-ups to maximize conversions. - Maintain timely and professional communication with potential customers. - Collaborate with senior sales team members to understand customer requirements and offer suitable solutions. - Assist in sales presentations, proposals,...

Role Overview: Planify Capital is a fast-growing fintech firm specializing in unlisted shares, pre-IPO investments, and alternative investment products. We connect investors with promising private companies and help them tap into early-stage equity opportunities before they list on the stock exchange. We are seeking a highly motivated and knowledgeable Private Equity Advisor to join our investment team. The ideal candidate will be responsible for identifying, evaluating, and advising clients on private equity investment opportunities. You will work closely with HNIs, family offices, and institutional investors to structure deals, manage portfolios, and support capital deployment strategies. ...

As a detail-oriented and analytical professional, your role will involve leading and enhancing the Sales Satisfaction Index (SSI) and process improvement initiatives. Your focus will be on survey design, execution, digitalization, and actionable insights to directly contribute to improving customer experience and sales effectiveness across the dealer network. Key Responsibilities: - Plan and execute Sales Satisfaction Index (SSI), Pre-Sales, and Need-based sales surveys within defined timelines. - Ensure high-quality data collection and adherence to survey protocols. - Deliver timely and detailed survey result reports, including factor-wise and dealer-level insights. - Monitor and address ne...

Description and Requirements About the organization and team Report to AP Relationship Marketing Lead by solid line and work closely with Region Commercial marketing team and the rest of the APHQ Commercial marketing team AP CRM Lead leads planning and delivering CRM strategies across the AP region which encourages customer retention and customer loyalty. Key responsibilities Strategic CRM Leadership Define and drive the APAC CRM strategy across commercial marketing functions, aligned to business group priorities and KPIs. Champion a customer-first approach and lead the transformation of CRM from traditional outbound to intelligent, automated engagement. Shape and evolve the use of CRM platf...

Role Overview: Founded in 2014 by Amit Khatri and Gaurav Khatri, Noise aims to democratize connected lifestyle technology for every Indian. With a strong focus on consumer-first innovation, this homegrown brand has made significant advancements in wearable tech, audio, and connected devices. Noise boasts a vibrant community of over 40 million users, making it India's top smartwatch brand and the second brand in Truly Wireless Audio. The company is dedicated to excellence and continuous improvement. Key Responsibilities: - Own end-to-end customer experience, covering onboarding to long-term engagement - Lead a team of CX executives and establish fast, friendly, and efficient processes - Devel...

Job Title: Technical Program Manager (TPM) Job Type: Full-Time | Work from Office Location: Head Office, Sector-16, Noida. Experience: 3-6 Years Position Overview We are looking for a results-driven Technical Program Manager (TPM) with a strong engineering mindset to join our high-performing team. This role offers the opportunity to lead and orchestrate end-to-end product development initiatives for our SaaS offerings. As a TPM, you will leverage deep technical knowledge, strategic thinking, and cross-functional leadership to manage complex programs, ensuring timely and high-quality delivery of software solutions. You will drive alignment across product, engineering, QA, and operations teams...

About This Role BlackRock is seeking a highly skilled and motivated Analyst to support its growing and dynamic Client Data function! In this role, you will be responsible to drive the accuracy, quality and consistent use of the most impactful, globally relevant data fields, facilitating scale & efficiency across BLK's global sales and service ecosystem. You will work closely with cross-functional teamsincluding business stakeholders and technical teams for Client Data to establish standards for the entry and maintenance of client data, implement exception monitoring to identify data inconsistencies and complete high-risk updates where required. At BlackRock, we are dedicated to encouraging a...

As a Solution Architect in the banking and financial services sector, you will be responsible for designing and implementing end-to-end CRM and Contact Center architectures aligned with business goals. Your expertise in platforms such as Salesforce, Genesys, and Microsoft Dynamics will be crucial in leading digital transformation initiatives across customer engagement channels like voice, chat, email, and bots. You will incorporate AI-driven automation and self-service capabilities into customer workflows while ensuring regulatory compliance standards are met, including KYC, AML, and GDPR. Collaboration with cross-functional stakeholders to align technology solutions with strategic prioritie...

As a Key Account Manager (KAM) for IT Services, you will be responsible for managing high-value enterprise accounts and driving business growth across diverse industries such as Healthcare, FinTech, Insurance, Retail, and more. You will serve as the primary point of contact for key clients, ensuring their success and nurturing long-term partnerships. Key Responsibilities: - Define and track account forecasts (monthly/quarterly), aligned with annual revenue targets. - Address client escalations and manage project costs, planning, and risk (delays and budgets). - Provide technology consultation across SAP, Web & Mobile Technologies, Cloud (AWS & Azure), Analytics, Monitoring Tools, and DevOps....

As the Head of International Field Marketing at Netcore Cloud, your role will involve leading and overseeing field and regional marketing activities in international markets such as North America, Europe, SEA, MEA, and LatAm. Your responsibilities will include developing and implementing go-to-market strategies, demand generation campaigns, ABM programs, and event-led initiatives to drive pipeline growth, enhance brand visibility, and support global sales success. **Key Responsibilities:** - **Strategic Leadership** - Define and execute the international field marketing strategy in alignment with business growth objectives. - Collaborate with regional sales leaders to ensure marketing effort...

Job Description - Senior Consultant Blue Genes Research is Expanding | Senior Consultant Leadership Hiring Location: Remote | Engagement: Commission-Only Blue Genes Research (BGR) is expanding its exclusive Consultant Program to onboard sharp, driven professionals passionate about leadership hiring. If you're a good communicator, networker or researcher who thrives on CXO conversations and is excited by high-impact, high-trust partnerships this opportunity is for you. Role Overview This role is designed for experienced professionals who can independently manage the end-to-end business development cycle and lead high-level conversations with CXOs. This role offers complete flexibility and is ...

Location: Noida Company: FINVESTMENTS About the Role The Wealth Manager will be responsible for managing client portfolios, providing investment and insurance advisory, and ensuring clients achieve their financial goals. This role combines investment advisory, financial analysis, client relationship management, and business development . The ideal candidate should have strong analytical abilities, sales acumen, and a client-centric mindset. Key Responsibilities 1. Investment Advisory & Portfolio Management Analyze client goals, risk appetite, and time horizon to recommend mutual funds, insurance products, and other financial instruments. Construct and manage diversified portfolios aligned wi...

Develop and implement CRM strategies to increase customer loyalty and retention Analyze customer data and behavior to identify opportunities for improvement Collaborate with cross-functional teams to create targeted marketing campaigns and promotions Monitor and track customer engagement and satisfaction levels Utilize CRM tools and platforms to manage customer data and communication Conduct market research and stay updated on industry trends to inform CRM strategies Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams Manage a team of CRM specialists and provide guidance and support as needed If you are a results-driven and customer-focu...

As an Education Loan Counsellor at our company in Gurugram, Haryana, you will play a crucial role in guiding students and parents through the education loan process. Your responsibilities will include: - Providing student guidance by advising on education loan options, eligibility criteria, and application procedures. - Converting qualified leads into successful loan applications to meet monthly revenue and conversion targets. - Managing partnerships with banks, NBFCs, and educational institutions to secure competitive loan offerings. - Ensuring a positive customer experience by offering end-to-end assistance, promoting transparency, trust, and satisfaction. - Tracking performance metrics us...

Role Overview: As an AI-Driven Sales & Marketing Engineer at Tech27 Systems Ltd., you will play a key role in leveraging AI tools alongside human initiative to enhance B2B outreach, lead generation, and sales conversion within the industrial tech sector. Your primary focus will be on utilizing AI Agents for prospect research, creating personalized email drafts, managing outreach pipelines, engaging leads, and contributing to deal closures. Key Responsibilities: - Utilize AI Agents for prospect research and creating personalized email drafts - Manage structured outreach pipelines efficiently - Engage with leads generated by AI tools through calls and follow-ups - Present and elucidate product...

Job Title: Business Development Manager Online Courses (GlobalU & Schiller University) Role Purpose: To drive the growth of GlobalU and Schiller International University's online courses portfolio by identifying and cultivating new business opportunities, building robust partnerships, and surpassing enrollment and revenue targets. The BDM is responsible for optimizing sales processes, supporting product development with market insights, and ensuring the highest standards of service delivery in a fast-paced edtech ecosystem. Key Responsibilities Student Acquisition & Revenue Growth: Achieve and exceed student enrollment and revenue targets for assigned intakes. Generate qualified leads and co...

As the Head of International Field Marketing at Netcore Cloud, you will play a crucial role in leading field and regional marketing efforts across international markets such as North America, Europe, SEA, MEA, and LatAm. Your responsibilities will include developing and executing go-to-market strategies, demand generation campaigns, ABM programs, and event-led initiatives to drive pipeline growth, enhance brand presence, and support global sales success. Key Responsibilities: - Strategic Leadership: - Define and drive the international field marketing strategy in alignment with business growth targets. - Collaborate with regional sales leaders to ensure marketing programs support pipeline ge...