107 Crm Platforms Jobs - Page 5

Marketing & Campaign Execution. Events & Stakeholder Communication. Membership Communication & Experience. Public Relations.

Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, or chat Address and resolve customer concerns promptly and accurately Document customer interactions and update records Provide detailed product or service information to customers Collaborate with internal teams to resolve complex issues Maintain adherence to company policies and service standards Candidate Profile: Excellent command of spoken and written English Graduate or undergraduate degree holders Experience in customer service preferred but freshers can apply Strong problem-solving and multitasking skills Willingness to work in rotational shifts including nights Immediate joiners preferred

Key Responsibilities: Manage inbound and outbound communications with premium customers Resolve complex customer queries related to products, services, and accounts Maintain detailed and accurate records of customer interactions Ensure compliance with company policies and client standards Collaborate with cross-functional teams to deliver seamless service Meet performance targets related to quality, customer satisfaction, and efficiency Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in premium BPO processes preferred but freshers can apply Ability to handle complex customer issues professionally Comfortable working in rotational shifts including night shifts Immediate joiners preferred

Key Responsibilities:Develop and execute marketing campaigns to drive brand awareness and lead generation. Coordinate with design, content, and digital teams to create promotional materials and content. Monitor and analyze campaign performance using tools such as Google Analytics, CRM platforms, and marketing automation tools. Manage and grow company presence across social media and digital platforms. Conduct market research to identify new opportunities and consumer preferences. Build and maintain relationships with media, partners, and vendors. Assist in organizing promotional events, trade shows, or product launches. Prepare periodic reports and presentations on marketing metrics and KPIs. Experience: Minimum 1 year in marketingQualification: Graduate (BBA/MBA preferred)

Key Responsibilities: Act as the main liaison between the OTT platform and external clients (content creators, advertisers, agencies, brand partners) Onboard new partners and ensure seamless integration of content or campaigns on the platform Build strong, long-term relationships with key stakeholders to ensure client satisfaction and retention Coordinate internally with content, marketing, ad sales, and tech teams to execute client deliverables Monitor client performance metrics and campaign effectiveness, sharing insights and improvement plans Resolve partner concerns and troubleshoot any issues that may arise in operations or performance Identify opportunities for upselling new formats, ad slots, or co-branded initiatives Stay updated on OTT trends, competitor activity, and content performance Requirements: 1-2 years of client servicing/account management experience, preferably in OTT, digital media, or entertainment Excellent communication, stakeholder management, and negotiation skills Experience working with content creators, production houses, or brand marketers Detail-oriented with good project coordination and multi-tasking ability Proficiency in tools like Excel, PowerPoint, CRM platforms, and analytics dashboards

Job description The Associate Marketing Manager of Marketing Excellence APAC will be responsible developing and executing marketing campaigns that drive brand awareness, engagement, and lead generation. This role will focus on strategic planning, digital marketing, content creation, and managing relationships with local market teams to ensure the successful execution of campaigns tailored to regional needs. The ideal candidate will have extensive experience in digital marketing and content strategy, with a strong understanding of local market dynamics, particularly in selecting the right trade and media partners. This role also functions as an account manager, ensuring that campaigns are aligned with APAC marketing strategies and local market objectives. About This Opportunity. In this role, you will. Campaign Development and Strategic Planning. Responsible for selected target segments and leads the design and roll-out of integrated marketing campaigns that support business objectives, drive engagement, and generate leads across multiple APAC markets. Lead strategic planning for regional campaigns, ensuring alignment with the APAC marketing strategy and local market nuances. Oversee the development of digital marketing assets, including email campaigns, social media content, landing pages, and digital ads, ensuring consistency with brand messaging and guidelines. Develop content strategies that resonate with target audiences, leveraging insights from customer data and market research. Digital Marketing Execution. Manage the execution of digital marketing strategies, including SEO/SEM, social media marketing, email marketing, and display advertising. Collaborate with global leads and resources to ensure that APAC campaigns leverage the latest technologies, platforms, and trends. Optimize digital campaigns through continuous performance analysis and refinement, using data from tools such as Google Analytics, Adobe Analytics, and CRM systems. Implement A/B testing, audience segmentation, and personalization strategies to maximize the effectiveness of digital content and campaigns. Content Strategy and Development. Lead assets creation effort by working closely with internal teams and external agencies to produce high-quality, engaging content tailored to specific regional markets and marketing touchpoints. Ensure that all marketing materials are aligned with the company's overall messaging and brand positioning while meeting the needs of local markets. Guide local market teams on content localisation, ensuring that global assets are adapted appropriately for cultural relevance and local customer behaviours. Local Market Support and Partnership Management. Act as the main liaison between the APAC marketing team and local market teams, providing guidance on campaign development, execution, and adaptation to meet regional needs. Advise local market teams on the selection of trade and media partners, ensuring that they align with the brand's target audience and marketing objectives. Collaborate with local markets to adjust APAC campaign strategies for local relevance, while ensuring brand consistency and compliance with regulatory guidelines. Assist in managing media buying and planning processes, ensuring that local markets engage with the most appropriate media outlets for campaign success. Performance Monitoring and Reporting. Track and analyse the performance of marketing campaigns across channels, providing insights to optimize future initiatives. Provide regular reports on key performance indicators (KPIs), highlighting successes, areas for improvement, and actionable insights to both the APAC team and local market teams. Use data-driven insights to refine marketing strategies, ensuring that campaigns remain effective and aligned with business objectives. Cross-Functional Collaboration. Work closely with the global marketing team, regional channel marketing, clinical education and sales teams to ensure cohesive campaign execution across all markets. Collaborate with various stakeholders, product, and analytics teams to ensure seamless data flow, marketing platform optimization, and campaign tracking. Maintain strong relationships with external agencies and vendors to ensure timely and high-quality delivery of campaign assets. In this role, you'll need. Bachelor's Degree in Marketing, Communications, Business, or a related field. 5-7 years of experience in strategic marketing, campaign execution, and digital marketing, preferably in a B2B or tech environment. Proven track record of developing and executing integrated marketing campaigns, with a strong focus on digital and content strategies. Strong understanding of digital marketing channels (e.g., SEO/SEM, email marketing, social media, paid search) and analytics tools (e.g. Google Analytics, Adobe Analytics). Experience working with content management systems (CMS), CRM platforms (e.g. Salesforce, HubSpot), and marketing automation tools (e.g. Marketo, Pardot). Demonstrated ability to work cross-functionally and manage relationships with internal teams, local markets, and external agencies. Experience guiding local markets on media and trade partner selection, ensuring alignment with global marketing objectives. Excellent project management skills, with the ability to manage multiple campaigns and stakeholders in a fast-paced environment. Desired Skills Strategic Thinking Ability to develop data-driven marketing strategies that align with both global and regional objectives. Content Expertise Experience in content creation and adaptation for different markets, ensuring relevance and cultural fit. Digital Savvy Deep understanding of digital marketing tools and trends, with the ability to optimize campaigns for maximum impact. Stakeholder Management Proven ability to build strong relationships with local market teams and external partners, providing guidance and support for campaign success. Project Management Strong organizational skills, with a focus on delivering campaigns on time and within budget. This role supports the Associate Director by driving the development and execution of strategic campaigns, with a focus on digital marketing, content, and local market partnerships. It combines strategic marketing expertise with practical execution skills to ensure success across diverse markets in the APAC region.

Experience with Google Ads,Facebook,Instagram,Linkedin, ROI, SEO, Meta Business Suite, CRM Platforms