238 Crm Platforms Jobs

Role & responsibilities Responsible for leading sales and marketing initiatives for B2B partnerships across OEMs, private label clients, industrial buyers and international clients. 1. Strategic Business Development 2. Key account management 3. Cross-Functional Collaboration 4. Sales metrics and analysis Preferred candidate profile A strong background in the lubricants industry, particularly in automotive oils, greases, coolants , and industrial lubricants , with hands-on experience in managing large accounts and building new markets is highly preferred. Education: BBA / B.Com or equivalent Experience of working in lubricant industry for minimum 3 years Proficiency in: ERP systems, MS Excel Managing B2B client base Established network with OEMs

Job Type- Full Time 5 Days Working Note:- Looking for talented candidates with prior experience in digital marketing agencies About the Role: We are looking for a proactive Business Development Executive to manage and enhance AdaptsMedia&aposs online reputation across key digital agency platforms such as Sortlist.com, DAN, Clutch.io, Entasher, and similar directories. In this role, you will play a vital part in optimizing company profiles, generating quality leads, managing reviews, and improving our brand credibility. Key Responsibilities: Online Reputation Management & Profile Optimization Maintain and enhance company profiles on platforms like Sortlist, Clutch.io, GoodFirms, etc. Ensure accurate service listings, case studies, and testimonials are up-to-date. Improve profile rankings through content optimization and positive client feedback. Lead Generation & Business Development Identify potential clients and initiate engagement. Respond to RFPs and inquiries generated via online directories. Track conversion rates from these platforms and report on performance. Client Engagement & Review Management Request and manage client reviews to strengthen our brand reputation. Address negative feedback professionally and ensure client concerns are resolved. Engage with clients post-project to encourage detailed, positive feedback. SEO & Content Strategy for Listings Optimize profiles with SEO-rich content, case studies, and blog content. Monitor competitor rankings and adjust strategies accordingly. Analytics & Performance Tracking Track monthly performance metrics across all directories. Provide detailed reports on lead generation, profile rankings, and campaign outcomes. Collaboration & Marketing Alignment Work with sales and marketing teams to align messaging. Coordinate with designers and content creators to maintain visually appealing profiles. What We&aposre Looking For: Bachelor&aposs degree in Business, Marketing, Digital Marketing, or a related field. 2+ years of experience in business development, online reputation management, or digital marketing. Strong knowledge of B2B marketing strategies and online lead generation. Experience managing listings on platforms like Clutch, Sortlist, and DAN. Familiarity with SEO, content optimization, and digital branding. Excellent communication skills with the ability to engage clients effectively. Proficiency in tools like Google Analytics, SEMrush, HubSpot, and CRM platforms is a plus. Why Join AdaptsMedia Be part of a fast-growing digital marketing agency with expertise in performance marketing and AI-driven advertising. Gain exposure to global clients and industry-leading platforms. Enjoy growth opportunities in a dynamic and collaborative work environment. Ready to make an impact Apply now and be a part of our journey to build a stronger brand presence worldwide! Show more Show less

Pratra is a global travel technology company delivering innovative software products and solutions to the travel industry. With offices in India, the US, and the UK, we are expanding rapidly and seeking an Inside Sales Head to lead and scale our sales operations. Role Overview As the Inside Sales Head, you will be responsible for driving revenue growth across international markets, building high-performing teams, and designing winning sales strategies. Key Responsibilities Lead, mentor, and scale the Inside Sales team to meet ambitious business targets. Drive lead generation, pipeline management, and global sales growth. Collaborate with Marketing & Business Development to optimize lead conversion. Build long-term client relationships and strategic partnerships. Implement CRM and automation tools to drive efficiency and results. Track KPIs and deliver insights to leadership. Requirements 10+ years of sales experience with 5+ years in Inside Sales leadership. Proven success in building and managing high-performing sales teams. Experience in SaaS / IT / travel technology industry (preferred). Strong communication, negotiation, and leadership skills. Proficiency in CRM platforms (Zoho, Salesforce, HubSpot). Why Join Pratra Competitive salary with performance-based incentives. Remote role based out of Chennai. Opportunity to lead global inside sales in a fast-growing tech company. Collaborative and growth-driven culture. Show more Show less

Role Overview: As a Customer Care Specialist at Evident, you will play a crucial role in providing exceptional customer service, administrative support, and valuable sales assistance across Australia, India, and Korea. Your responsibilities will include acting as a central point of contact between sales/customers and internal stakeholders, managing service administration and sales order processing, coordinating loan and demonstration equipment, and ensuring seamless collaboration between various teams within the company. Your role will be instrumental in supporting the company's mission to push the boundaries of optical technology and pave the way for new discoveries in microscopy. Key Responsibilities: - Serve as a single point of contact between Sales/Customers and internal stakeholders. - Work closely with Bench Service Engineers to facilitate smooth service delivery. - Process Sales and Service Orders efficiently using SAP. - Schedule and oversee bench service activities via Salesforce. - Follow up on Purchase Orders and oversee invoicing for Service and Repairs. - Manage sales order processing and order management tasks. - Handle emails and customer communications promptly and professionally. - Answer and redirect phone calls from customers and sales representatives. Loan and Demonstration Equipment Coordination: - Assist Logistics with loan equipment escalations and demo unit placement. - Support shipping processes and documentation for customers and internal teams. - Resolve any discrepancies identified through integrity reporting. Personal Attributes: - Demonstrate high levels of organization and ability to work independently. - Maintain a professional and pleasant telephone manner. - Exhibit the capacity to work both autonomously and collaboratively. Qualifications Required: - Possess 3-5 years of professional experience with a proven track record in customer service or administration support. - Demonstrated ability to collaborate effectively with commercial teams to drive results. Key Skills/Core Competencies: - Strong customer service orientation and excellent communication skills. - Proficiency in ERP systems (SAP) and CRM platforms (Salesforce). - Technical aptitude to understand market applications and usage of Evident equipment. - Effective time management and job scheduling abilities. - Display a proactive approach and be a team player. - Proficiency in MS Outlook, Excel, Word, and PowerPoint. - Fluency in English is mandatory, while proficiency in Korean language is a strong advantage.,

As an E-commerce Manager, you will be responsible for driving and optimizing the company's direct-to-consumer (D2C) online sales channel through Shopify. Your role involves overseeing digital marketing, website operations, customer experience, logistics coordination, and performance analytics to ensure consistent business growth and superior customer engagement. Key Responsibilities: - Manage end-to-end operations of the Shopify platform. - Manage and improve sales inventory mechanism, including Sales and Inventory KPI. - Create various strategies and techniques to improve conversion rate and ROAS. - Ensure timely listing of new SKUs to maximize advertising and sales opportunities. - Oversee UI/UX enhancements and continuously optimize the customer journey to drive improved engagement and user experience. - Collaborate with inventory and logistics teams to ensure accurate order fulfillment and adequate stock availability. - Monitor stock levels and initiate restocking processes as required. - Analyze sales trends, customer behavior, and marketing campaign performance to generate actionable insights. - Develop and present reports using Google Analytics, Shopify Analytics, CRM platforms, VWO, and other analytical tools. Qualifications Required: - 4-8 Years of proven expertise in managing Shopify and scaling online sales in overseas markets. - Strong understanding of CRO, SEO, and customer retention strategies. - Hands-on knowledge of digital marketing and analytics tools (Google Ads, Meta Ads, GA4). - Basic familiarity with HTML/CSS (preferred but not mandatory). - Excellent communication, coordination, and cross-functional collaboration skills. - Strong analytical and problem-solving mindset. - Prior experience in the FMCD industry and overseas markets will be an added advantage.,

Role Overview: As a Customer Care Specialist at Evident, you will play a crucial role in providing exceptional service administrative support and valuable sales assistance across Australia, India, and Korea. Your responsibilities will include being the main point of contact between Sales/Customers and internal stakeholders, managing sales and service orders, coordinating loan and demonstration equipment, and ensuring seamless communication and collaboration between various teams. Key Responsibilities: - Act as a single point of contact between Sales/Customers and internal stakeholders. - Collaborate with Bench Service Engineers to ensure smooth service delivery. - Process Sales and Service Orders using SAP. - Schedule and monitor bench service activities via Salesforce. - Follow up on Purchase Orders and manage invoicing for Service and Repairs. - Handle sales order processing and order management. - Manage emails and customer communications. - Answer and route phone calls from customers and sales representatives. - Support Logistics with loan equipment escalations and demo unit placement. - Assist with shipping processes and documentation for customers and internal teams. - Resolve discrepancies identified through integrity reporting. Qualifications Required: - 3 - 5 years of professional experience, with a track record in customer service or administration support. - Proven experience in partnering with commercial teams to drive results. - Strong customer service orientation and communication skills. - Proficiency in ERP systems (SAP) and CRM platforms (Salesforce). - Technical aptitude to understand the market application and use of Evident equipment. - Effective time management and job scheduling skills. - Team player with a proactive approach. - Proficiency in MS Outlook, Excel, Word, and PowerPoint. - Fluent in English is required, and Korean language proficiency is a strong plus.,

As a Senior CRM Executive, your role involves managing and optimizing customer relationship management (CRM) strategies to enhance customer engagement, retention, and lifetime value. You will be responsible for overseeing CRM campaigns, customer data analysis, marketing automation, and collaborating with cross-functional teams to ensure a seamless customer experience across all touchpoints. Key Responsibilities: - Develop and implement CRM strategies to support customer acquisition, engagement, and retention goals. - Manage end-to-end CRM campaigns including planning, segmentation, execution, testing, and performance analysis. - Oversee the deployment of multi-channel CRM initiatives (email, SMS, push notifications, etc.). - Analyze customer data and behavior to generate actionable insights. - Build customer segments based on lifecycle, demographics, and behavior. - Monitor and report on KPIs such as open rates, conversion rates, and customer retention metrics. - Utilize CRM tools (e.g., Salesforce, HubSpot, Adobe Campaign, or others) to automate campaigns and workflows. - Ensure timely and relevant communications through customer journey mapping and personalization. - Work closely with marketing, sales, product, and customer service teams to align CRM strategies with broader business goals. - Coordinate with IT or data teams to maintain data quality and ensure smooth integration of CRM platforms. - Continuously test and optimize CRM initiatives (A/B testing, multivariate testing). - Recommend and implement improvements based on campaign performance and industry best practices. Required Skills & Competencies: - Strong knowledge of CRM platforms and tools (Salesforce, HubSpot, Microsoft Dynamics, etc.). - Solid understanding of customer segmentation and lifecycle marketing. - Experience with data analytics and reporting tools (Google Analytics, Tableau, Excel). - Ability to manage multiple campaigns and deadlines effectively. - Excellent communication and stakeholder management skills. - Attention to detail and strong project management abilities. Qualifications: - Bachelor's degree in Marketing, Business, Communications, or related field. - 3-5 years of experience in CRM or email marketing, preferably in a B2C or B2B environment. - Familiarity with GDPR and other data privacy regulations is a plus. In this role, you have the opportunity for career progression to positions such as CRM Manager, Head of CRM, Marketing Director, or Customer Experience Manager. This is a full-time position with benefits including a flexible schedule, internet reimbursement, and Provident Fund. The work location is in person.,

Role Overview: As a Wealth Manager at FINVESTMENTS located in Noida, your primary responsibility will be to manage client portfolios, provide investment and insurance advisory, and ensure clients achieve their financial goals. This role involves investment advisory, financial analysis, client relationship management, and business development. To excel in this role, you should possess strong analytical abilities, sales acumen, and a client-centric mindset. Key Responsibilities: - Analyze client goals, risk appetite, and time horizon to recommend mutual funds, insurance products, and other financial instruments. - Construct and manage diversified portfolios aligned with client objectives. - Monitor client portfolios and recommend rebalancing strategies as required. - Simplify complex financial products and guide clients on SIPs, tax-saving investments, and long-term wealth-building. - Conduct in-depth research on mutual funds, stock markets, insurance plans, and other investment options. - Track macroeconomic trends and industry developments for data-driven advisory. - Evaluate fund performance using NAV, risk-return metrics, and fund manager insights. - Compare insurance policies (life, health, term, ULIPs, etc.) to suggest optimal solutions. - Build and nurture strong client relationships with regular portfolio reviews and updates. - Onboard new clients by identifying financial needs and creating investment strategies. - Address queries related to investments, insurance, taxation, and regulations. - Drive sales of mutual funds, insurance, and financial services by tapping new opportunities. - Generate leads via referrals, networking, and marketing campaigns. - Collaborate with sales teams to enhance client acquisition and retention. - Ensure compliance with SEBI, AMFI, and IRDAI guidelines. - Maintain accurate records of transactions, client documents, and interactions. - Support audits and ensure transparency in all recommendations. - Prepare investment reports, portfolio summaries, and risk assessments. - Use financial modelling and analytics tools to track performance. - Share periodic updates with management on sales growth and client portfolio performance. Qualifications Required: - Bachelors or Masters degree in Finance, Economics, Business Administration, or related fields. - Certifications preferred: NISM Series V-A (Mutual Fund Distributors), CFP, CFA, or IRDAI Insurance Advisor License. - Experience: 6 months - 5 years in wealth management, financial advisory, or investment planning.,

As a Project Manager at our company, you will be responsible for leading the end-to-end execution of digital and product-based projects. Your role will involve coordinating with cross-functional teams such as design, development, marketing, and sales to ensure timely delivery and high quality of deliverables. You will take ownership of the product strategy and roadmap, working closely with the marketing team to execute growth campaigns. Monitoring project and business KPIs, reporting project and revenue performance to senior management, and motivating, guiding, and managing team members towards common business goals are also key aspects of the role. Key Responsibilities: - Lead end-to-end execution of digital and product-based projects - Coordinate with cross-functional teams: design, development, marketing, and sales - Ensure timely delivery and high quality of deliverables - Take ownership of product strategy and roadmap - Work closely with the marketing team to execute growth campaigns - Monitor project and business KPIs (e.g., traffic, leads, conversions, revenue) - Report project and revenue performance to senior management - Motivate, guide, and manage team members toward common business goals Qualifications Required: - 7-10 years of experience in project or product management - Strong leadership and team coordination skills - Basic understanding of marketing (digital campaigns, performance tracking) - Ability to manage timelines, resources, and business targets - Strong communication and client-handling skills - Familiarity with tools like Trello, Asana, Google Analytics, or CRM platforms The company offers benefits such as cell phone reimbursement and paid time off. The job type is full-time and permanent, with the work location being in person. If you are interested in this exciting opportunity, please contact the employer at +91 9115570013. The expected start date for this position is 01/09/2025.,

As a highly skilled NetSuite Subject Matter Expert at GlobalLogic, your primary role will involve providing advanced integration guidance, environment management, and issue resolution for technical teams. Leveraging your deep expertise in NetSuite ERP and its APIs, you will ensure robust platform performance, faster root cause analysis, and improved customer experience. **Key Responsibilities:** - Configure, maintain, and optimize NetSuite sandbox and test environments. - Troubleshoot, replicate, and resolve customer-reported issues related to connectors and APIs. - Manage token-based authentication (TBA), including roles and permission schemes. - Validate connector/API compatibility across various NetSuite versions and WSDL updates. - Partner with engineering and support teams to reduce ticket recurrence and improve platform stability. - Develop technical playbooks, RCA documentation, and support knowledge base content. - Advise on NetSuite integration best practices and ensure alignment with enterprise needs. **Qualifications Required:** - 5+ years of practical experience working with NetSuite ERP and CRM platforms. - Proficient in SuiteTalk, SuiteScript, and NetSuite connector technologies. - Solid expertise in API integration, metadata management, and debugging tools. - Demonstrated ability to manage token-based authentication and security roles within NetSuite. - Previous experience supporting enterprise or SaaS-based customers is highly desirable. - Strong communicator with a proven track record of effective cross-functional collaboration. - Must possess any graduation degree (Must have Provisional Certificate & Consolidated Marks Memo). - Must be willing to work from the office & in rotational shifts (5 Working Days & 2 Week Offs). - Must be ready to join immediately. At GlobalLogic, you will experience a culture of caring that prioritizes people first, fostering an inclusive environment of acceptance and belonging. You will have opportunities for continuous learning and development, engaging in interesting and meaningful work that makes an impact. The organization values balance and flexibility, offering various career areas, roles, and work arrangements to help you achieve a healthy work-life balance. GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner known for collaborating with clients to transform businesses through intelligent products, platforms, and services. As part of the team, you will have the privilege of working on cutting-edge projects and solutions that shape the world today.,

Job Title: Referral Marketing / Business Development Executive Healthcare Location: Bangalore Experience: 04 Years About the Role We are seeking a dynamic and results-driven Marketing Specialist with hands-on experience in Referral Marketing, B2B Marketing, Market Research, and Outreach Marketing, specifically within the healthcare or hospital industry . The ideal candidate will be responsible for driving patient acquisition, building strong referral networks with healthcare professionals and hospitals, and executing targeted outreach campaigns to support organizational growth and brand presence in the healthcare sector. Key Responsibilities Develop and manage referral marketing programs with hospitals, clinics, doctors, and healthcare partners to increase patient inflow and retention. Drive B2B marketing initiatives by building strong relationships with healthcare providers, corporate clients, and institutional partners. Conduct market research (MR) to analyze healthcare industry trends, competitor strategies, and patient behavior to support strategic decisions. Plan and execute outreach campaigns (events, workshops, medical camps, email, LinkedIn, and healthcare associations) to enhance visibility and lead generation. Collaborate with medical, sales, and operations teams to align marketing efforts with organizational objectives. Track, monitor, and report on campaign effectiveness, ensuring measurable ROI and continuous optimization. Stay updated with regulatory guidelines, patient engagement trends, and healthcare marketing best practices. Requirements Bachelors degree in Marketing, Healthcare Management, Masters in Business Administration (Specially Marketing), or related field. 04 years of proven experience in healthcare/hospital marketing, referral programs, B2B marketing, or outreach marketing . Strong knowledge of healthcare marketing strategies, digital marketing tools, and CRM platforms. Excellent communication, networking, and relationship management skills. Ability to work independently and collaboratively across teams. Preferred Skills Experience in hospital/clinical marketing, EdTech in healthcare, or healthcare SaaS solutions . Established network with doctors, hospitals, clinics, or medical associations. Hands-on experience in referral program tools, LinkedIn campaigns, and healthcare events. Strong analytical mindset with creative problem-solving abilities. Apply Here: https://forms.gle/q6g9XCZo633i5xyN9 Show more Show less

As a Marketing Strategist at our company, you will play a crucial role in developing and executing high-impact marketing initiatives for our SaaS products. Your responsibilities will include: - Developing and implementing comprehensive marketing strategies aligned with our product lifecycles and business goals. - Identifying and segmenting target audiences to enhance engagement, acquisition, and retention. - Defining value propositions and positioning frameworks to gain a competitive edge in the market. - Conducting in-depth market research and competitor analysis to identify trends and customer pain points. - Leading demand generation campaigns across various channels such as digital, social, email, SEO/SEM, and paid media. - Implementing and optimizing lead nurturing programs to enhance customer retention and increase lifetime value. - Collaborating with cross-functional teams including content, design, sales, and product to ensure successful campaign execution. - Monitoring and optimizing campaigns by tracking key performance indicators such as CAC, LTV, and ROI. - Efficiently managing the marketing budget to maximize returns. - Staying updated on the latest SaaS marketing tools, channels, and technologies. - Promoting a culture of experimentation and continuous learning within the marketing team. To be successful in this role, we are looking for candidates with the following qualifications: - Masters degree in Marketing, Business Administration, or a related field. - Minimum of 5 years of experience in marketing, preferably in a product/SaaS company. - Strong expertise in strategic planning and end-to-end campaign execution. - Proficiency with CRM platforms, CMS tools, and marketing automation systems. - Sound knowledge of market research methodologies and data analysis techniques. - Excellent communication, collaboration, and presentation skills. - Data-driven mindset with a focus on ROI and measurable impact. - Familiarity with agile methodologies is a plus. Joining our company will offer you the opportunity to work in a dynamic environment with a team of high-caliber professionals. You will have exposure to cutting-edge SaaS products and growth strategies while enjoying a flexible, high-growth culture that prioritizes learning, ownership, and innovation. (Note: Application questions such as current CTC, expected CTC, and notice period are required for this position) This is a full-time position located in person.,

The job requires you to conduct market analysis and handle study data efficiently. You will be responsible for fundamental administrative tasks like printing, emailing, and managing office supplies. Collaboration with the sales team and providing support to the Front Office staff is crucial. Additionally, you will assist with inventory management, plan staff meetings, and update schedules. Processing business invoices, bills, and receipts will also be part of your responsibilities. Your expertise in office executive roles from previous jobs will be valuable, along with exceptional organizational skills. Proficiency in Microsoft Office programs, computer operating systems, and CRM platforms is essential. This is a full-time, permanent position suitable for freshers. The work location can be in person, part-time, or work from home with an expected commitment of 25 hours per week. The benefits include a flexible schedule, provided meals, health insurance, leave encashment, and Provident Fund contributions.,

The position of MACS Marketing Automation Lead will be located within MACS INDIA (Marketing & Creative Services), which is the Group-wide Marketing & Communications shared services organization. MACS provides services ranging from Marketing to campaign management, social analytics, content creation, and creative design for all of the Capgemini Group. As a MACS Marketing Automation Lead, your main responsibilities will include setting the direction, driving the business forward in collaboration with MACS business leads, embodying our values and behaviors, and mentoring junior team members. You will be an integral part of a growing team of approximately 30 Marketing Automation and marketing communication professionals. Your role will involve collaborating with Global Onsite Stakeholders to develop campaign strategies for executing Go To Market campaigns. You will be expected to provide insights on strategic and tactical decisions related to campaign planning, customer segmentation, and revenue goals alignment with country-specific GTM plans and Group Priorities. Managing the development and execution of campaigns for account-based marketing, lead generation, lead nurturing, and demand creation programs using platforms like Salesforce.com and Pardot will be a key aspect of your responsibilities. As a Subject Market Expert, you will proactively advise Stakeholders on enhancing their marketing processes by leveraging marketing automation and CRM systems. Additionally, you will be responsible for performing analytics on campaigns to demonstrate success, including segmentation and targeting based on project requirements. Collaborating with Onshore Marketing Managers to define metrics, track, analyze, and report on overall campaign performance will also be part of your role. In this position, you will define and implement new marketing automation methodologies to optimize efficiency and work closely with other Digital Channel Management teams to plan integrated customer journey programs. You will collaborate with creative teams to design responsive emails, templates, and websites, ensuring effective communication with colleagues and CRM/Demand Generation Operations to drive the Lead Management Process. Moreover, you will develop and maintain a long-term data strategy in alignment with stakeholders, ensuring database integrity and synchronization of marketing systems. The ideal candidate for this role should have 9-12 years of experience in developing and implementing Campaign Management & Marketing automation strategies. Advanced knowledge of campaign management utilizing CRM and marketing automation platforms is essential, along with hands-on experience in tools like Pardot, Marketo, Eloqua, Hubspot, and Salesforce CRM. Certifications in Marketing Automation and CRM systems would be advantageous. Strong client communication, stakeholder management, and problem-solving skills are required to analyze complex requirements effectively. Knowledge of multi-channel Campaign Management, current Martech tools, and proficiency in Microsoft Office suite, especially Excel and PowerPoint, are necessary for this role. A solid understanding and enthusiasm for consulting, digital, innovation, and technology domains are also desired traits.,

Company Description SocioSquares is a partnership between creation and code. A union of the left brain and the right brain. A mix of software and hardware. At SocioSquares, were a team of 40+ tech, creative, and online marketing experts passionate about growth marketing and lead generation for fast-growing startups and home improvement companies. Role Description As an Executive Assistant with a marketing emphasis , youll partner closely with Liz Hunter and Sean Smith, the Leadership Team, to keep the brand visible, clients engaged, and operations running smoothly. The main focus will be social media management and marketing content creation , with additional time spent on client communications and light administrative support. Key Responsibilities 1. Social Media & Marketing (Main Focus) Manage and grow the companys social media presence (Facebook, Instagram, LinkedIn, etc.) Create and schedule engaging content: property listings, open house announcements, community updates Support digital marketing campaigns, flyers, newsletters, and other brand materials Monitor engagement, track analytics, and respond to comments/messages Use tools like Canva, Buffer, or ChatGPT to create compelling content 2. Client Communication & Relationship Support Call to confirm appointments, provide follow-ups, and strengthen client relationships (light call volume) Respond to inquiries via phone, email, and messaging platforms in a timely, professional manner Keep CRM records accurate and updated Assist with scheduling open houses, showings, and appointments 3. Administrative Support (Lower Priority) Help with scheduling, email organization, and general admin tasks for the Leadership Team Assist with basic document preparation (contracts, agreements, real estate files) Track deadlines, reminders, and deliverables Qualifications: 5+ years of administrative, executive assistant, or operations experience (residential and commercial real estate experience preferred) Strong verbal and written communication skills Proficient in Microsoft Office Suite, Google Workspace, and CRM platforms (KVCore, Follow Up Boss, or similar preferred). Familiarity using SkySlope, BUILDOUT, and ChatGPT are preferred. Familiarity with social media platforms and content creation tools (Canva, Buffer, or similar) Highly organized, detail-oriented, and able to work independently Professional, positive, and client-focused attitude Ability to manage confidential information with discretion Position Summary: The Executive Assistant will support the Leadership Team , including the Owner, by managing administrative tasks, coordinating schedules, handling client communications, and assisting with social media and marketing initiatives. This role requires strong organizational skills, a professional demeanor, and the ability to adapt to the fast-paced real estate environment. Show more Show less

This is an onsite night role- Rotational Shifts: Between 5:30 PM to 6:30 AM, giving you flexibility and variety. Position Overview : The Customer Service Specialist will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with our clients. This role requires someone who can bridge the gap between technical knowledge and business operations, providing both technical support and strategic insights for process improvements. Key Responsibilities : Provide exceptional customer service by resolving inquiries and issues related to technical tools, platforms, and services. Serve as a subject matter expert for clients on operational processes, technical systems, and engineering-related queries. Troubleshoot technical problems and provide proactive solutions to ensure smooth client experiences. Assist in the onboarding and training of clients in using technical tools and platforms. Collaborate with internal teams, including engineering, operations, and customer support, to resolve technical issues. Analyze client data to identify trends and opportunities for process improvements. Help develop and implement business operations processes and workflows that enhance efficiency and client satisfaction. Manage client relationships, ensuring clear communication, timely issue resolution, and continuous improvement. Key Requirements : Bachelors degree in Engineering, Computer Science, Information Technology, or a related technical field. Exceptional verbal and written communication skills (Mandatory) 2+ years of experience in client services, technical support, or business operations. Strong knowledge of technical systems and tools (e.g., CRM platforms, databases, software solutions). Proven ability to troubleshoot and resolve technical issues with attention to detail and client satisfaction. Experience working with cross-functional teams and managing client relationships. Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders. Knowledge of business operations and a strategic mindset for process improvement. Strong analytical and problem-solving skills. Show more Show less

Job Description Core Responsibilities Trusted Advisor & Relationship Management Act as the primary point of contact and strategic advisor for enterprise customers. Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and Success Reviews to align customer objectives with Insightsoftware's solutions. Renewals & Retention Own the end-to-end renewals process: negotiate pricing, terms, and contracts by partnering with Sales, Legal, and Finance. Deliver renewal offers/quotes in a timely and accurate manner to drive operational efficiency and customer satisfaction. Manage renewal forecasting, pipeline accuracy, and reporting using CRM platforms (Salesforce, Gainsight). Conduct retention analysis, track customer health scores, and publish monthly scorecards to leadership. Customer Success & Adoption Drive adoption of Insightsoftware products by ensuring successful onboarding, engagement, and usage maturity across customer accounts. Develop customer success stories, ROI showcases, and business cases that highlight product value and strengthen customer advocacy. Partner with customer stakeholders to map KPIs, success metrics, and business outcomes that reinforce long-term value realization. Growth & Expansion Identify expansion opportunities through product adoption insights and refer qualified upsell/cross-sell leads to Sales. Collaborate with internal stakeholders to build tailored account growth strategies. Contribute to net revenue retention (NRR) by going beyond renewals and influencing incremental account growth. Customer Advocacy & Feedback Act as the voice of the customer internally by sharing feedback and insights to Product, Support, and Leadership teams. Influence roadmap discussions and success strategy improvements based on customer trends and requirements. Build champions within customer organizations and drive referenceability, case studies, and testimonials. Qualifications Experience : 7-12 years in Renewals, Account Management, or Customer Success, with at least 5 years managing enterprise-level customers. Proven track record of handling large, complex portfolios in a covered CSM model. Strong background in B2B SaaS/software product or services environments. Education & Certifications: Bachelor's degree required MBA preferred. CSM-related certifications (Gainsight, Success Coaching, Pragmatic Institute, etc.) are an advantage. Technical & Business Skills: Proficiency in Salesforce, Gainsight, and CRM/Success platforms. Familiarity with CPQ, NetSuite, SalesLoft, and contract lifecycle management tools. Strong negotiation skills and expertise in reviewing/analyzing software contracts. Strong analytical mindset with the ability to interpret data and drive insights. Soft Skills & Work Culture : Excellent communication (written and verbal), presentation, and executive engagement skills. Customer-first mindset with proven ability to resolve conflicts and build trusted relationships. Thrives in fast-paced, global environments with minimal supervision. Ability to collaborate cross-functionally with Sales, Legal, Finance, and Product teams. Additional Information Work Hours: Willingness to work in Eastern shift (5:30 PM - 2:30 AM IST) to align with US-based customers and global stakeholders. .. At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . .. Background checks are required for employment with insightsoftware, where permitted by country, state/province. At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

You will build, lead, and mentor technology teams (Development, Admins, Service Desk) in India. Foster a culture of collaboration, innovation and learning. Design and implement a 24/7 global technical support desk to enhance customer service delivery. Oversee software development teams, ensuring agile practices and project delivery. Architect and deploy enterprise solutions (SFDC, CRM platforms, customer support systems) to improve operations. Manage digital transformation plans aligned with organizational goals. Ensure appropriate development, configuration and testing and support of system functionality for: Quote to Cash - Salesforce CPQ, Dell Boomi, Salesforce Billing Lead to Sale - Salesforce CRM, other middleware (ZoomInfo, LeanData, LinkedIn Sales Navigator) Onboarding to Renewal - Salesforce Service Cloud, Gainsight, Drift Chatbot, Salesforce Communities. Partner with global leadership to align India operations with international standards. Manage vendor relationships and negotiate contracts for cost-effective technology solutions. Identify automation opportunities to improve system performance and user experience. Establish Goals to measure team productivity and service quality. Collaborate with and manage agreements for Service providers. Negotiate the best agreement for Avalara and our customers. What you'll Need to be Successful Experience in solution design and enterprise architecture with experience leading technology transformation, automation and scaling strategies at enterprise companies 15+ years in technology leadership roles, including hands-on experience with SFDC, CRM platforms (eg, Salesforce, HubSpot), and customer support systems (eg, Zendesk, Freshdesk). Experience building 50+ member teams and managing global support operations. Experience in solution design and enterprise architecture with experience leading technology transformation, automation and scaling strategies at enterprise companies Proficiency in cloud platforms and DevOps practices. Grasp of ITIL frameworks and SaaS product lifecycle management. Solid grasp in an Agile development environment with engineering principles. Experience with data and creating systems that meet security and compliance requirements. Experience with SOX, PCI, SOC2, and IT audit controls of a public company. Degree in Computer Science, Computer Engineering, Information Systems or other related field. Certifications in SFDC, ITIL or PMP/PgMP.

You will build, lead, and mentor technology teams (Development, Admins, Service Desk) in India. Foster a culture of collaboration, innovation and learning. Design and implement a 24/7 global technical support desk to enhance customer service delivery. Oversee software development teams, ensuring agile practices and project delivery. Architect and deploy enterprise solutions (SFDC, CRM platforms, customer support systems) to improve operations. Manage digital transformation plans aligned with organizational goals. Ensure appropriate development, configuration and testing and support of system functionality for: Quote to Cash - Salesforce CPQ, Dell Boomi, Salesforce Billing Lead to Sale - Salesforce CRM, other middleware (ZoomInfo, LeanData, LinkedIn Sales Navigator) Onboarding to Renewal - Salesforce Service Cloud, Gainsight, Drift Chatbot, Salesforce Communities. Partner with global leadership to align India operations with international standards. Manage vendor relationships and negotiate contracts for cost-effective technology solutions. Identify automation opportunities to improve system performance and user experience. Establish Goals to measure team productivity and service quality. Collaborate with and manage agreements for Service providers. Negotiate the best agreement for Avalara and our customers. What you'll Need to be Successful Experience in solution design and enterprise architecture with experience leading technology transformation, automation and scaling strategies at enterprise companies 15+ years in technology leadership roles, including hands-on experience with SFDC, CRM platforms (eg, Salesforce, HubSpot), and customer support systems (eg, Zendesk, Freshdesk). Experience building 50+ member teams and managing global support operations. Experience in solution design and enterprise architecture with experience leading technology transformation, automation and scaling strategies at enterprise companies Proficiency in cloud platforms and DevOps practices. Grasp of ITIL frameworks and SaaS product lifecycle management. Solid grasp in an Agile development environment with engineering principles. Experience with data and creating systems that meet security and compliance requirements. Experience with SOX, PCI, SOC2, and IT audit controls of a public company. Degree in Computer Science, Computer Engineering, Information Systems or other related field. Certifications in SFDC, ITIL or PMP/PgMP.

You will build, lead, and mentor technology teams (Development, Admins, Service Desk) in India. Foster a culture of collaboration, innovation and learning. Design and implement a 24/7 global technical support desk to enhance customer service delivery. Oversee software development teams, ensuring agile practices and project delivery. Architect and deploy enterprise solutions (SFDC, CRM platforms, customer support systems) to improve operations. Manage digital transformation plans aligned with organizational goals. Ensure appropriate development, configuration and testing and support of system functionality for: Quote to Cash - Salesforce CPQ, Dell Boomi, Salesforce Billing Lead to Sale - Salesforce CRM, other middleware (ZoomInfo, LeanData, LinkedIn Sales Navigator) Onboarding to Renewal - Salesforce Service Cloud, Gainsight, Drift Chatbot, Salesforce Communities. Partner with global leadership to align India operations with international standards. Manage vendor relationships and negotiate contracts for cost-effective technology solutions. Identify automation opportunities to improve system performance and user experience. Establish Goals to measure team productivity and service quality. Collaborate with and manage agreements for Service providers. Negotiate the best agreement for Avalara and our customers. What you'll Need to be Successful Experience in solution design and enterprise architecture with experience leading technology transformation, automation and scaling strategies at enterprise companies 15+ years in technology leadership roles, including hands-on experience with SFDC, CRM platforms (eg, Salesforce, HubSpot), and customer support systems (eg, Zendesk, Freshdesk). Experience building 50+ member teams and managing global support operations. Experience in solution design and enterprise architecture with experience leading technology transformation, automation and scaling strategies at enterprise companies Proficiency in cloud platforms and DevOps practices. Grasp of ITIL frameworks and SaaS product lifecycle management. Solid grasp in an Agile development environment with engineering principles. Experience with data and creating systems that meet security and compliance requirements. Experience with SOX, PCI, SOC2, and IT audit controls of a public company. Degree in Computer Science, Computer Engineering, Information Systems or other related field. Certifications in SFDC, ITIL or PMP/PgMP.

The role of Assistant Manager, Loyalty & CRM at KFC in Sharjah, UAE involves shaping the customer engagement and retention strategy. You will be responsible for connecting store-level and user data to make informed business decisions, guiding the evolution of the loyalty program, and ensuring that CRM communications are in line with KFC's customer-first brand voice. The ideal candidate will possess commercial acumen, cross-functional influence, and experience in fast-paced, data-driven environments such as QSR, e-commerce, or food-tech. Your key responsibilities will include: Strategic CRM & Loyalty Planning: - Develop and implement targeted CRM campaigns for customer onboarding, retention, re-engagement, and win-back. - Utilize customer data to create highly granular segments for personalized experiences. - Monitor and analyze CRM campaign performance, customer churn rates, lifetime value (LTV), and engagement metrics. Loyalty Program Leadership: - Lead the evolution of KFC's loyalty program to deepen engagement and repeat transactions. - Design campaigns and initiatives to increase loyalty member engagement and satisfaction. - Manage the rewards catalog and redemption processes to enhance the value proposition for members. Insight & Data-Driven Decision Making: - Lead campaign measurements and analysis for strategic insights. - Translate complex datasets into actionable recommendations for leadership. - Monitor metrics such as CLV, churn, redemption, and campaign effectiveness. Creative & Cross-Functional Influence: - Collaborate with stakeholders to ensure messaging and design align with KFC's brand tone. - Build strong relationships with global and regional CRM/CDP partners. - Ensure CRM communications balance insight-led targeting with brand storytelling. Qualifications & Experience: - Bachelor's degree in marketing, Business, Data Analytics, or related field. - 4-6 years of hands-on experience in CRM, loyalty marketing, or customer lifecycle management. - Proficiency in analytics tools and CRM platforms. - Demonstrated ability to translate data into strategy. - Experience briefing creative agencies and reviewing assets against brand guidelines. - Strong project management skills to handle multiple campaigns and stakeholders effectively.,

Qualcomm India Private Limited is looking for a Sales Operations Senior Manager specializing in AI, Automation, and Transformation. With 15 years of experience in sales and customer service operations, the ideal candidate will lead the evolution of sales operations by leveraging innovation to achieve superior business outcomes and enhance customer experience. As a Strategic Leader, you will develop and execute comprehensive strategies to enhance customer experience aligned with organizational goals. Your role will involve leading the design and deployment of AI-driven solutions and automation workflows to enhance sales productivity and customer engagement. You will champion transformation projects aimed at reimagining sales processes and systems to support digital-first operations. Additionally, you will continuously review and refine customer experience processes, implement advanced analytics platforms for data-driven decision-making, and establish performance metrics and reporting frameworks. Collaboration with senior executives, cross-functional leaders, and external partners to foster a unified approach to sales operations transformation will be essential. You will mentor and coach a high-performing sales operations team, design change management strategies for successful adoption of new technologies, and ensure compliance with regulatory requirements and corporate policies. The successful candidate will have a Bachelor's degree in Business Administration, Marketing, Engineering, Information Systems, or a related field (Master's degree preferred). You should have a minimum of 15 years of experience in sales operations, with expertise in customer service, process reengineering, and performance management. Advanced knowledge of artificial intelligence, machine learning, and digital automation tools relevant to sales environments is required. Strong leadership, communication, negotiation, stakeholder management, and change management skills are essential. Preferred qualifications include certification in project management, hands-on experience with CRM platforms and enterprise automation tools, expertise in global sales operations programs, and familiarity with compliance and governance frameworks in regulated industries. Personal attributes such as visionary thinking, adaptability, collaboration, problem-solving skills, integrity, and commitment to organizational values are highly valued. Key performance indicators for this role include enhancing customer experience, achieving operational efficiency targets, successful implementation of AI and automation solutions, timely completion of transformation initiatives, and improvement in customer satisfaction. If you are a visionary thinker with a passion for innovation and results, capable of leading in a fast-paced, high-growth environment, we encourage you to apply.,

You will be joining Dam Good Fish as a full-time Customer Relationship Management (CRM) Manager based in Gurugram. Your main responsibility will involve creating and executing customer relationship strategies to enhance customer loyalty and retention. Your daily tasks will include analysing customer data, managing CRM software, collaborating with sales and marketing teams, and ensuring top-notch customer service. You will also be engaged in market segmentation and working closely with project management to drive continuous enhancements. To excel in this role, you should possess strong analytical skills for data analysis, excellent communication skills for effective customer engagement and team collaboration, and have prior experience in sales and market segmentation. You will map and optimize the repeat customer journey, encourage and retain existing customers, and establish sustainable revenue streams from loyalty and retention. Familiarity with CRM platforms such as WebEngage and MoEngage is essential, as well as a proven ability to thrive in a dynamic work environment. A Bachelor's degree in Business Administration, Marketing, or a related field along with knowledge of CRM software and tools will be advantageous.,

You will be responsible for supporting and managing a network of Direct Selling Agents (DSAs) engaged in distributing loans, mutual funds, and other wealth distribution products. Your main duties will include ensuring the activation of DSAs on wealth products, maintaining smooth operational flow, resolving service issues, and providing tech-enabled support to enhance partner experience. By activating our existing DSAs, you will play a crucial role in achieving the desired business outcomes. As the primary Relationship Manager for DSAs, you will provide tech-enabled assistance for transaction processing, reporting, and compliance-related activities. You will also be responsible for proactively resolving service-related queries to ensure uninterrupted DSA operations. Conducting training sessions for DSAs on digital tools, mutual fund platforms, and workflow optimization will be part of your responsibilities. Additionally, you will coordinate and activate DSAs by ensuring regular follow-ups on mutual fund and other wealth products. You will liaise with internal teams to handle escalations and provide timely updates. Monitoring DSA performance and delivering data-driven insights to improve productivity and the company's mutual fund or wealth business will also be vital aspects of your role. The ideal candidate will have a minimum of 2 years of experience in mutual fund selling, client servicing, or financial product distribution. Alternatively, freshers who have graduated from the BBI stream are also encouraged to apply. Candidates with a solid understanding of mutual fund processes, platforms, and compliance regulations, excellent communication and relationship management skills, the ability to analyze performance data and derive actionable insights, and proficiency in using digital tools, CRM platforms, and reporting systems are preferred. If you meet the requirements and are interested in this opportunity, please drop your resume to dinesh.raj@ruloans.com or contact 9326090552.,

Job Title: Inside Sales Manager ***Experience from Education / Edtech industry is must.*** Responsibilities- Sales Strategy & Planning Develop and execute effective sales strategies to achieve revenue goals and meet organizational targets. Collaborate with senior leadership to ensure sales objectives align with overall business priorities. Conduct in-depth market research to identify potential customer segments and growth opportunities. Establish sales methodologies, processes, and performance metrics to maximize efficiency. Team Leadership & Development Recruit, train, and lead a high-performing inside sales team. Provide coaching, mentorship, and ongoing support to enhance sales capabilities. Set clear performance expectations, track progress, and deliver regular feedback. Foster a collaborative, motivated, and high-energy team culture that promotes knowledge sharing. Sales Operations & Execution Manage daily operations of the inside sales function to ensure streamlined processes. Collaborate cross-functionally with marketing, customer service, and other departments to enhance customer engagement. Monitor pipelines, track performance data, and identify areas for improvement. Implement sales enablement tools, CRM systems, and technology to improve productivity. Customer Relationship Management Build strong relationships with customers by identifying needs and delivering tailored solutions. Conduct product demonstrations, presentations, and negotiations to secure new business. Partner with marketing to design targeted campaigns and lead generation strategies. Performance Analysis & Reporting Analyze sales data and key performance indicators to evaluate team and individual results. Prepare regular reports, forecasts, and insights for leadership. Identify trends, provide recommendations, and adjust strategies to improve outcomes. Stay up to date with market developments, competitor activities, and industry best practices. Requirements Bachelors degree in Business Administration, Marketing, or related field (Masters degree preferred). Proven experience in inside sales or sales management with a history of exceeding targets. Strong leadership, coaching, and team management skills. Excellent communication, interpersonal, and negotiation abilities. Strategic thinker with a problem-solving mindset and customer-first approach. Proficiency with CRM platforms, sales tools, and data analytics. Ability to thrive in a fast-paced, dynamic environment. Knowledge of modern sales techniques, negotiation practices, and market trends. Strong organizational skills with the ability to prioritize and meet deadlines. Passion for delivering outstanding customer experiences. Whats in it for you Opportunity to work directly with dynamic leadership and industry innovators. Exposure to the rapidly growing EdTech sector. Hands-on stakeholder management experience. Significant growth and career development opportunities. Show more Show less