We are looking for:Are you a talented wordsmith with a knack for writing? Collegedunia is on thelookout foraskilledcontent writer to join our team.If you have a passion for crafting engaging content and meeting deadlines, you could be the perfect fit for our dynamic team! Responsibilities and Duties:● Write and update articles for the company’s website on various edtech topicsincludingColleges,Admissions, Exams, Results, Courses, etc.● Writing clear, concise, and engaging content for website pages, blog posts &social mediaposts and SEO optimization of articles.● Identify key content themes, topics, and messaging that align with the company'sobjectives.● Generating creative content ideas to effectively communicate our brand message● Proofreading and editing content to ensure accuracy, clarity, and adherence to brand guidelines. ● Meeting deadlines and managing multiple projects simultaneously. Our Wish Your Skills!!● Only B.tech and B.A candidates are eligible for this role.● Proven experience in content writing with strong writing, editing, and attention to detail.● Knowledge of content optimization tools such as Google Trends, Google Analytics, and Keyword Planner.● Strong research abilities with excellent grammar proficiency.● Adaptability to a fast-paced work environment.● Strong communication and interpersonal skills. Additional Details:● Requirements: Candidates must have their own personal laptop.● Work Timings: 9:30 AM – 6:30 PM● Work Location: Remote

About Company Collegedunia is an education portal, matching students with the best colleges in India & abroad. We help in college research, exam prep tips, application process & also provide insights into on-campus life. Launched in 2014, we are the highest-ranked portal by SimilarWeb in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. About the role We’re looking for a driven Business Development Associate to identify new opportunities, build client relationships, and close deals. You’ll manage the full sales cycle, collaborate with internal teams, and help grow the business. Strong communication, negotiation skills, and a passion for sales are essential; EdTech experience is a plus. * Job Location: Gurugram, Haryana * Pay Range: Upto 3 Lpa + Variables Responsibilities Identify and develop new business opportunities with brands, focusing on creating valuable partnerships.Engage directly with founders, marketing heads, and decision-makers to understand their needs and pitch relevant solutions.Achieve sales targets and revenue goals by generating new business opportunities.Maintain a robust pipeline of prospects and take ownership of the sales process from initial contact through to closing deals.Collaborate with the internal teams to ensure proposed projects are feasible and align with client expectations.Maintain accurate records of all sales activities and client interactions Requirements Have at least 6 months or 1 yr of experience in sales — if it’s in EdTech, that’s a big plusExcellent knowledge of MS Office and ExcelStrong communication and presentation skills, with the ability to connect and engage with individuals at all levels. Fast learner with a passion for salesStrong negotiation and closing skillsAbility to work independently and as part of a team You can share your resume with simran.pandita@collegedunia.com

About your new company!! Collegedunia Web Pvt Ltd. is an educational portal and India's largest review platform. Since 2014 we have been helping students and parents navigate the higher education sector in India and abroad by providing authentic information on over 27,000 colleges, 7000+ courses, and 350+ exams. Our goal is to help students make informed decisions by providing over 200,000 college reviews. Collegedunia has a daily average of 10 Lac sessions and aims to reach even more students in the future. 1. Team Management Supervise and guide counsellors to ensure consistent and effective delivery of services. Allocate cases and manage workload distribution. Provide support in challenging counselling situations. 2. Quality Assurance Monitor the quality of counselling sessions through regular reviews, audits, and feedback. Ensure adherence to ethical guidelines and organizational policies. 3. Training and Development Identify training needs of the counselling team. Organize and/or conduct skill enhancement workshops and training sessions. 4. Reporting and Documentation Maintain accurate records of team performance, client progress, and case histories. Prepare periodic reports for management and stakeholders. 5. Client Escalation Handling Manage escalated or high-risk cases and ensure appropriate intervention. Coordinate with external agencies or senior management when needed. 6. Coordination and Communication Act as a bridge between counsellors and management. Facilitate regular team meetings and one-on-ones to address concerns and share updates. 7. Program Development Support in developing and updating counselling protocols and tools. Contribute to program planning and improvements based on feedback and data. Show more Show less

About Company Collegedunia is an education portal, matching students with the best colleges in India & abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. About the role We’re looking for a driven Business Development Associate to identify new opportunities, build client relationships, and close deals. You’ll manage the full sales cycle, collaborate with internal teams, and help grow the business. Strong communication, negotiation skills, and a passion for sales are essential; EdTech experience is a plus. * Job Location: Gurugram, Haryana * Pay Range: Upto 3 LPA + Variables Responsibilities Identify and develop new business opportunities with brands, focusing on creating valuable partnerships. Engage directly with founders, marketing heads, and decision-makers to understand their needs and pitch relevant solutions. Achieve sales targets and revenue goals by generating new business opportunities. Maintain a robust pipeline of prospects and take ownership of the sales process from initial contact through to closing deals. Collaborate with the internal teams to ensure proposed projects are feasible and align with client expectations. Maintain accurate records of all sales activities and client interactions Requirements Have at least 6 months to 1 year of experience in sales — if it’s in EdTech, that’s a big plus Excellent knowledge of MS Office and Excel Strong communication and presentation skills, with the ability to connect and engage with individuals at all levels. Fast learner and passion for sales Strong negotiation and closing skills Ability to work independently and as part of a team You can share your resume to simran.pandita@collegedunia.com Show more Show less

Company Description Collegedunia Web Pvt Ltd. is a leading educational portal in India, renowned for being the largest review platform and a comprehensive search engine for students, parents, and education industry professionals. Established in 2014, Collegedunia provides authentic information about more than 27,000 colleges, 7000+ courses, and 350+ exams across various streams such as Management, Engineering, Medical, Arts, and more. The platform features over 200,000 genuine college reviews to assist students in making informed decisions. With an average of 1 million daily sessions, Collegedunia aims to expand its reach to more students aspiring for higher education in India and abroad. Responsibilities: Make outbound calls to potential or existing customers. Answer incoming calls and resolve customer queries. Promote products or services and generate leads. Maintain customer records and follow up as needed. Meet daily or weekly calling and sales targets. Qualifications Excellent written and verbal communication skills Strong organisational and time management skills Have to make 100-150 calls Ability to work independently and in a team Show more Show less

We are looking for: Exciting times lie ahead! At Collegedunia, one of the leading educational portals, we are currently looking for a talented Operations Executive to join our innovative and passionate team. This is a full-time, opportunity that promises not just a job but a path to personal and professional growth. Responsibilities and Duties: ● Manage day-to-day operational tasks and ensure process efficiency. ● Use Excel for data entry, reporting, and analysis (e.g., Pivot Tables, VLOOKUP, dashboards). ● Maintain inventory records and coordinate procurement activities. ● Prepare and share regular reports on performance and operations. ● Collaborate with internal teams for smooth workflow and task execution. ● Ensure compliance with company policies and industry regulations. ● Support customer service teams in resolving operational issues. ● Identify gaps in processes and suggest improvements. Our Wish Your Skills!! ● Strong communication on phone and emails. ● Candidates should have strong subject matter knowledge. ● Ability to adapt to an online process and work in a target oriented environment. Location: Gurgaon, onsite Show more Show less

About your new company!! Collegedunia is an education portal, matching students with the best colleges in India abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education.We have also been awarded as - Best Educational Portal by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. Collegedunia is fuelled by the energy of over a 1000 individuals having an average age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month. Responsibilities and Duties : - Collaborate seamlessly with cross-functional teams to execute business initiatives, driving sales growth and achieving sales target.- Collaborate with cross-functional teams to design and implement business initiatives, driving project success and meeting strategic objectives.- Work on solving engaging organizational challenges, such as increasing time spent on target webpages and enhancing freelance writer productivity.- Break down complex business problems into smaller, achievable targets while prioritizing tasks for efficient execution.- Schedule and facilitate in-person meetings with stakeholders to build strong relationships and gain a comprehensive understanding of project requirements and expectations.- Analyze large datasets to extract actionable insights, translating findings into sustainable - improvements across programs.- Take a first-principles approach to identify issues in existing processes, leading efforts to streamline operations for greater efficiency.- Proactively identify and pursue new program opportunities through strategic outreach and stakeholder engagement, contributing to organizational growth and market expansion.- Take end-to-end ownership of assigned categories, overseeing all aspects from strategy development to execution.- Utilize Excel for data analysis, report creation, and tracking project metrics to support informed decision-making and ongoing process enhancements.- Engage in networking opportunities and participate in industry events to broaden professional connections and stay informed on best practices.- Assist managers and team leaders with daily operations and special initiatives, fostering streamlined processes and improved service delivery. What we are looking out for : - Sales Aptitude A natural inclination towards sales and a competitive spirit.- Learning Agility Ability to quickly grasp new concepts and adapt to changing environments.- Communication Skills Effective verbal and written communication. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Management TraineeResponsibilities :- Collaborate seamlessly with cross-functional teams to execute business initiatives, driving sales growth and achieving sales target.- Collaborate with cross-functional teams to design and implement business initiatives, driving project success and meeting strategic objectives.- Work on solving engaging organizational challenges, such as increasing time spent on target webpages and enhancing freelance writer productivity.- Break down complex business problems into smaller, achievable targets while prioritizing tasks for efficient execution.- Schedule and facilitate in-person meetings with stakeholders to build strong relationships and gain a comprehensive understanding of project requirements and expectations.- Analyze large datasets to extract actionable insights, translating findings into sustainable improvements across programs.- Take a first-principles approach to identify issues in existing processes, leading efforts to streamline operations for greater efficiency.- Proactively identify and pursue new program opportunities through strategic outreach and stakeholder engagement, contributing to organizational growth and market expansion.- Take end-to-end ownership of assigned categories, overseeing all aspects from strategy development to execution.- Utilize Excel for data analysis, report creation, and tracking project metrics to support informed decision-making and ongoing process enhancements.- Engage in networking opportunities and participate in industry events to broaden professional connections and stay informed on best practices.- Assist managers and team leaders with daily operations and special initiatives, fostering streamlined processes and improved service delivery. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

- Collaborate seamlessly with cross-functional teams to execute business initiatives, driving sales growth and achieving sales target.- Collaborate with cross-functional teams to design and implement business initiatives, driving project success and meeting strategic objectives.- Work on solving engaging organizational challenges, such as increasing time spent on target webpages and enhancing freelance writer productivity.- Break down complex business problems into smaller, achievable targets while prioritizing tasks for efficient execution.- Schedule and facilitate in-person meetings with stakeholders to build strong relationships and gain a comprehensive understanding of project requirements and expectations.- Analyze large datasets to extract actionable insights, translating findings into sustainable improvements across programs.- Take a first-principles approach to identify issues in existing processes, leading efforts to streamline operations for greater efficiency.- Proactively identify and pursue new program opportunities through strategic outreach and stakeholde engagement, contributing to organizational growth and market expansion.- Take end-to-end ownership of assigned categories, overseeing all aspects from strategy development to execution.- Utilize Excel for data analysis, report creation, and tracking project metrics to support informed decisionmaking and ongoing process enhancements.- Engage in networking opportunities and participate in industry events to broaden professional connections and stay informed on best practices. - Assist managers and team leaders with daily operations and special initiatives, fostering streamlined processes and improved service delivery. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

About your new company: Collegedunia is an education portal, matching students with the best colleges in India & abroad. We help in college research, exam prep tips, application process &also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education.We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. Collegedunia is fueled by the energy of over a 1000 individuals having an average age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month. About your new role - As a Customer Success Manager, you would be the single point of contact between the Key Clients and the internal teams.- Client Relationship Building - The Customer Success Manager would be responsible for building effective relationships with some of the key clients and maximizing revenue from the assigned existing accounts.- Scaling/Upselling Key Accounts - Identifying upselling opportunities across the key existing clients and expanding relationship with them by continuously proposing new solutions and ensuring that revenue enhancement is achieved in line with the company's objectives.- Collaborate with the Account Managers to discover opportunities of optimization, and drive campaign performance through implementation of best practices- Apart from building strong communication channels at all levels of the client's organization, the CSM would also be responsible for setting proper expectations and ensuring that performance is maintained- Conducting regular review meetings with the client to keep them apprised of the progress of their campaigns, gather feedback from them and facilitate troubleshooting wherever necessary, present future plan of action along with forecasts using key account metrics.- Escalation Management - Proactively support customers by effectively handling their escalations through understanding of the client's critical priorities, solving the complex blockers and ensuring delivery of the promised deliverables within the communicated time frame- Conduct diagnostics and identify gaps in the customer's setup and processes; evangelize and guide customers to implement improvements which could boost output What Makes You A Great Fit: - Strong negotiation skills, with the ability to follow-through on client contracts- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person - Result-oriented and self-motivated to quickly iterate to deliver desired outcomes- Experience in interacting with key client executive influencers, and building trusted relationships across the client organization- Hunter mentality that builds win win relationships This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Key Responsibilities Collaborate with cross-functional teams to design and implement scalable, stable features. Develop high-quality frontend solutions using React.js and other modern technologies. Maintain, optimize, and enhance existing products to ensure superior performance. Contribute to team discussions, providing insights on frontend technologies and best practices. Ensure seamless integration of frontend components with backend APIs. Write and maintain unit tests and technical documentation. Proactively identify and address performance bottlenecks or potential issues. Requirements Experience: Minimum of 2+ year of professional experience as a Full stack Developer (MySQL, Express.js, React.js, Node.js) Core Skills: Strong proficiency in JavaScript and React.js. Solid understanding of HTML/CSS and modern frontend frameworks. Experience with RESTful APIs and integrating frontend applications with backend services. Familiarity with MySQL and NoSQL databases like MongoDB. Understanding of Git, version control practices, and unit testing. Basic understanding of server management and deployment processes. Preferred : Exposure to AWS, Kubernetes, or microservices architecture. Strong foundation in algorithms and data structures. Show more Show less

We are looking for: Exciting times lie ahead! At Collegedunia, one of the leading educational portals, we are currently looking for a talented Graphic Designer- Intern to join our innovative and passionate team. This is a full-time, opportunity that promises not just a job but a path to personal and professional growth. Responsibilities and Duties: ● Assist in creating visual content for digital and print media (e.g., social media, brochures, banners). ● Support senior designers in conceptualizing and executing design ideas. ● Edit and retouch images as required. ● Collaborate with marketing and content teams to align designs with brand guidelines. ● Help maintain brand consistency across all projects. ● Participate in brainstorming sessions and contribute creative ideas. ● Prepare design drafts and revise based on feedback. ● Stay updated with design trends and tools. ● Organize and manage design assets and files. ● Learn and adapt to project management and design tools (e.g., Adobe Creative Suite, Figma, Canva). Our Wish Your Skills!! ● Basic knowledge of design tools (e.g., Adobe Photoshop, Illustrator, Canva, or Figma). ● Strong sense of creativity, color, typography, and layout. ● Good communication and teamwork skills. ● Attention to detail and ability to follow brand guidelines. ● Portfolio or samples of design work (academic or personal projects accepted). Job Details: ● Working Hours: 9:30 AM to 6:30 PM ● Location: Gurgaon, Onsite Why Join Us: ● Fast-growing and rewarding work environment ● Opportunity to work with India's top education platform About your new company!! Collegedunia is an education portal, matching students with the best colleges in India abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. Show more Show less

🔎 We are looking for: Exciting times lie ahead! At Collegedunia, one of the leading educational portals, we are currently looking for a talented Content Writer- Intern to join our innovative and passionate team. Do you love cars and enjoy talking or reading about them? We are looking for someone who is passionate about automobiles and wants to write fun, interesting, and useful content about cars. Responsibilities and Duties: ● Assist in writing blog posts, articles, social media captions, and website content. ● Conduct basic research to support content creation. ● Edit and proofread content for grammar, clarity, and accuracy. ● Ensure all content aligns with brand tone and style guidelines. ● Collaborate with marketing and design teams on content strategies. ● Optimize content for SEO using relevant keywords. ● Brainstorm content ideas for campaigns and online engagement. ● Manage and update content calendars or editorial schedules. ● Stay updated on industry trends and content best practices. Our Wish Your Skills!! ● Strong writing, editing, and grammar skills. ● Basic understanding of SEO and content marketing principles. ● Ability to research and simplify complex topics. ● Creativity and a good sense of storytelling. ● Strong attention to detail and time management skills. ● Portfolio or writing samples (academic or personal projects accepted). Job Details: ● Working Hours: 9:30 AM to 6:30 PM ● Location: Gurgaon, Onsite Why Join Us: ● Fast-growing and rewarding work environment ● Opportunity to work with India's top education platform About your new company!! Collegedunia is an education portal, matching students with the best colleges in India abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. Show more Show less

Responsibilities and Duties : - Collaborate seamlessly with cross-functional teams to execute business initiatives, driving sales growth and achieving sales target. - Collaborate with cross-functional teams to design and implement business initiatives, driving project success and meeting strategic objectives. - Work on solving engaging organizational challenges, such as increasing time spent on target webpages and enhancing freelance writer productivity. - Break down complex business problems into smaller, achievable targets while prioritizing tasks for efficient execution. - Schedule and facilitate in-person meetings with stakeholders to build strong relationships and gain a comprehensive understanding of project requirements and expectations. - Analyze large datasets to extract actionable insights, translating findings into sustainable - improvements across programs. - Take a first-principles approach to identify issues in existing processes, leading efforts to streamline operations for greater efficiency. - Proactively identify and pursue new program opportunities through strategic outreach and stakeholder engagement, contributing to organizational growth and market expansion. - Take end-to-end ownership of assigned categories, overseeing all aspects from strategy development to execution. - Utilize Excel for data analysis, report creation, and tracking project metrics to support informed decision-making and ongoing process enhancements. - Engage in networking opportunities and participate in industry events to broaden professional connections and stay informed on best practices. - Assist managers and team leaders with daily operations and special initiatives, fostering streamlined processes and improved service delivery. What we are looking out for : - Sales Aptitude : A natural inclination towards sales and a competitive spirit. - Learning Agility : Ability to quickly grasp new concepts and adapt to changing environments. - Communication Skills : Effective verbal and written communication.

Responsibilities : - Collaborate seamlessly with cross-functional teams to execute business initiatives, driving sales growth and achieving sales target. - Collaborate with cross-functional teams to design and implement business initiatives, driving project success and meeting strategic objectives. - Work on solving engaging organizational challenges, such as increasing time spent on target webpages and enhancing freelance writer productivity. - Break down complex business problems into smaller, achievable targets while prioritizing tasks for efficient execution. - Schedule and facilitate in-person meetings with stakeholders to build strong relationships and gain a comprehensive understanding of project requirements and expectations. - Analyze large datasets to extract actionable insights, translating findings into sustainable improvements across programs. - Take a first-principles approach to identify issues in existing processes, leading efforts to streamline operations for greater efficiency. - Proactively identify and pursue new program opportunities through strategic outreach and stakeholder engagement, contributing to organizational growth and market expansion. - Take end-to-end ownership of assigned categories, overseeing all aspects from strategy development to execution. - Utilize Excel for data analysis, report creation, and tracking project metrics to support informed decision-making and ongoing process enhancements. - Engage in networking opportunities and participate in industry events to broaden professional connections and stay informed on best practices. - Assist managers and team leaders with daily operations and special initiatives, fostering streamlined processes and improved service delivery.

Job Description : - Acquire new education institutes, colleges and universities for digital campaigns and advertisements - As a BDM, you would be the single point of contact between the Clients and the internal teams. - Client Relationship Building - The BDM would be responsible for building effective relationships with some of the key clients and maximizing revenue from the assigned existing accounts. - Apart from building strong communication channels at all levels of the client's organization, the CSM would also be responsible for setting proper expectations and ensuring that performance is maintained - Manage the entire campaign of the clients to ensure delivery of the committed outcomes in the initial proposal - Develop multi-level relationships with key stakeholders in the client organizations, such as Counselors, Marketing Managers, Marketing Heads, Chairmen, Deans, and Admission Directors - Follow up for payments and timely collection to ensure timely achievement of assigned targets - Conducting regular review meetings with the client to keep them apprised of the progress of their campaigns, gather feedback from them and facilitate troubleshooting wherever necessary, present future plan of action along with forecasts using key account metrics. - Escalation Management - Proactively support customers by effectively handling their escalations through understanding of the client's critical priorities, solving the complex blockers and ensuring delivery of the promised deliverables within the communicated time frame Requirements : - Strong negotiation skills, with the ability to follow-through on client contracts - Excellent verbal and written communication skills; must be a listener, a presenter, and a people- person - Result-oriented and self-motivated to quickly iterate to deliver desired outcomes - Experience in interacting with Client executive influencers, and building trusted relationships across the client organization - Hunter mentality that builds win-win relationships - Time Management to ensure service level commitments - Presentation and demonstration skills

Key Responsibilities: Feedback Collection : Gather customer feedback and share with internal teams (e.g. Operations, Sales, product development, marketing) to facilitate improvements in products and services. Relationship Management : Build sustainable relationships and trust with customer accounts through open and interactive communication. Problem Solving : Identify and assess customers' needs to achieve satisfaction. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up internally to ensure resolution. Process Improvement : Continuously look for ways to improve the customer service process and enhancecustomer satisfaction. Reporting : Keep records of customer interactions, process customer accounts, and file documents. Prepare reports on customer satisfaction and feedback trends. Requirements : Education - Graduate Experience - Min 1 years of work experience in a similar role Communication Skills : Excellent English communication skills, both written and verbal. Ability to articulate thoughts effectively with customers and team members. Problem-solving Skills : Strong problem-solving skills and the ability to think analytically while working in a fastpaced environment. Empathy : Ability to empathies with and priorities customer needs. Patience : High level of patience and ability to handle stressful situations calmly and with a positive attitude. Technical Skills : Familiarity with CRM systems and practices. Comfortable using computers and learning new software. Teamwork : Ability to work well in a team and support fellow team members

About your new job responsibilities!! - Counselling students and providing basic information over the phone regarding the suitable programs. - Making fresh calls, follow-ups, & feedback calls on the database provided - The process involves guiding the students, follow-up with the student, solving students queries and handling registrations. - Identify skills, interests & career goals of the prospective students. - Align pre-sales activities such as demos with Trainers. - Achieving sales targets on monthly basis What Makes You A Great Fit : - 1 year of experience in doing B2C sales for edtech - Knowledge about UPSC CSE examination are preferred - Strong communication on phone and emails - Good in multi-tasking and managing multiple students - Ability to adapt to an online selling process and work in target-oriented environment - Comfortable working with Customer Relationship Management tools. - Candidates should have effective convincing and selling skills. - Ability to perform under pressure, adhere to time-lines and achieve targets. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

We are looking for: Exciting times lie ahead! At Collegedunia, one of the leading educational portals, we are currently looking for a talented Support Executive to join our innovative and passionate team. This is a full-time, opportunity that promises not just a job but a path to personal and professional growth. Responsibilities and Duties: ● Respond promptly to student queries via CMS, Email, WhatsApp and call in a clear, helpful, and professional manner. ● Handle and resolve support tickets related to course access, payments, technical issues, and general inquiries ● Maintain accurate records of student interactions and issue resolutions ● Follow up on pending or unresolved queries to ensure timely closure ● Collaborate with internal teams (academic, tech, operations) to resolve complex issues ● Escalate high-priority or unresolved tickets to the appropriate department ● Ensure all support interactions meet quality and response time standards ● Provide feedback and insights to improve the student experience and support processes ● Prepare basic reports or summaries of support trends and recurring issues ● Stay updated with platform changes, course offerings, and support policies to assist students effectively Our Wish Your Skills!! ● Good written and verbal communication skills in English ● Basic proficiency in using WhatsApp Web and email for professional communication ● Ability to multitask and manage time effectively ● Customer-focused mindset with patience and empathy ● Basic understanding of online learning platforms or willingness to learn quickly Job Details: ● Working Hours: 9:30 AM to 6:30 PM ● Location: Remote Budget Upto 10k per month Show more Show less

About your new company!! Collegedunia is an education portal, matching students with the best colleges in India abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal by IAMAI in 2017 , and listed by TechinAsia as Top 100 Startups in Asia . Collegedunia is fuelled by the energy of over a 1000 individuals having an average age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month. Profile Name - Content Developer Key Responsibilities Create and curate subject-wise question banks and learning material for IIT JEE, NEET, CAT etc. Entrance Exams. Upload and manage content through a CMS (Content Management System). Assist in integrating and testing AI-powered content automation tools. Continuously learn and implement automation techniques to enhance content workflows. Required Skills and Qualifications Strong understanding of IIT JEE, NEET, CAT etc. (Entrance Exams) syllabus and exam patterns. Basic to intermediate knowledge of LaTeX (for equations and math formatting). Experience or familiarity with content uploading on CMS platforms. Working knowledge of HTML and basic content structure formatting. Excellent written communication and attention to detail. Strong willingness to learn, adapt, and contribute to a fast-paced team environment. Eligibility Freshers and recent graduates are welcome to apply. Candidates with a background in Engineering, Medical, or Management studies will be preferred. Prior content creation experience is a bonus, but not mandatory. Location: Remote Budget: 10k Per month Show more Show less