752 Client Retention Jobs - Page 20

Please Note-People with experience into "certification courses" will be preferred. Role Summary This role specializes in EdTech franchisee or channel partnerships, where you will be responsible for driving revenue generation through strategic management of stakeholder relationships. Your primary focus will be on optimizing product offerings and support systems to maximize the success of our franchisee or channel partners. What will you be doing? Develop comprehensive account plans for each key account, outlining objectives, strategies, and action plans to achieve business goals. Conduct regular account reviews to assess performance, identify areas for improvement, and adjust strategies as needed. Strategic thinker with the ability to develop and execute account plans that align with business objectives. Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions. Stay updated on developments in the EdTech landscape, providing insights and recommendations for adapting our strategies to meet evolving market needs Hardworking Individuals with high dedication and extreme determination. Experience in EdTech sales would be an advantage. Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines. Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets. Basic proficiency in MS Office Suite is required. Desired Characteristics Bachelor's Degree 4-10 years of experience in Sales, preferably within the EdTech sector. Proven track record of driving revenue growth and managing stakeholder relationships. Strong analytical skills with the ability to interpret data and draw actionable insights Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Self-motivated with a proactive approach to problem-solving and decision-making.

"Immediate Hiring" "Opportunity for Freshers" Stipend - 10,000 - 15,000/Month Job Description We are seeking a Business Development Intern to join our team and assist with lead generation, customer engagement, and supporting business development initiatives. This role will provide exposure to key business processes, from sales to customer support, and allow you to contribute to the growth of our IT and marketing services. Role & responsibilities Assist with inbound and outbound lead handling (via email, call, and chat). Help create and manage customer support content and onboarding tours. Conduct research on customer profiles, buyer personas, and market trends. Support the creation of business proposals and client pitch presentations. Help manage customer relationships and support post-sale activities. Provide assistance in tracking sales metrics and performance. Preferred candidate profile Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, or a related field. A keen interest in business development, sales. Excellent written and verbal communication skills. Strong organizational and multitasking abilities in a fast-paced environment. Skill Sets Lead Generation (Google Ads, LinkedIn, Play Store, etc.) Email Marketing & Cold Calling (International) Customer Relationship & Onboarding Client Acquisition & Account Management Sales & Revenue Generation Strong English proficiency (spoken and written) Tool Sets Client Business Messenger : Intercom, Crisp Chat Ticket Management : Zendesk, Freshdesk Lead Management : HubSpot, Pipedrive Cold Emailing : Hunter, Lemlist LinkedIn Sales Navigator Review Management : TrustPilot, Google Reviews Analytics & Reporting : Google Analytics, Tableau CRM Software : Salesforce, Zoho CRM Benefits: Gain hands-on experience in business development. Exposure to real-world client interaction and sales strategies. Opportunity to gain a thorough understanding of corporate growth strategies while working in a dynamic, fast-paced workplace. Certificate of Internship and possible full-time employment opportunity based on performance.

To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takes? If you want to be considered for this role you will need: Graduate or MBA Fresher with Good sales knowledge and communication skills Good Interpersonal & Networking Skills Ability to communicate effectively Ability to negotiate with the clients Are you interested? Heres what you can expect when you join us Attractive Base Salary Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individuals differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential. .

• Drive mandates for residential projects. • Support BD planning and execution. • Build and manage developer relations. • Lead BD presentations and proposals. • Collaborate on branding and reviews.

The Client Relations Specialist (CRS) manages a boutique to mid-size book of client service centric businesses with templated HR needs. The CRS is responsible for being an advocate for the clients, as we'll as the internal departments, from the time of completion of the client onboarding through the maintenance and retention process, as we'll as utilizing the tools provided to increase adoption rates of products and services and increase client retention rates. Essential Duties and Responsibilities The essential functions include, but are not limited to the following Responsible for acting as a liaison between client and internal operations to ensure a positive working relationship with assigned book of clients Run point on following client retention processes to retain at risk relationships Work with internal teams, client, and agent to achieve a high rate of client retention User set-up and training of our client facing web-based payroll and custom reporting software Work proactively to facilitate solutions as challenges present themselves Maintain open communication regarding clients with the necessary internal teams Assist in the tracking and completion of team projects and initiatives Review weekly reports to assist with client retention efforts Review monthly reports to analyze trends Track client repricing requests to ensure timely responses Analyze data and review procedures and policies to determine answers to clients questions File and maintain client records Coordinate the resolution of client issues Perform administrative support tasks, as needed, by the Client Relations team Process and prepare memos, correspondence, or other documents Schedule appointments and maintain and update appointment calendars Act as support for their respective region when team members are traveling Oversees the operational structural needs of the client to ensure data integrity Nurture relationships with business owners, client company contacts, marketing agents and internal staff and departments Escalate and resolve areas of concern, as raised by clients or internal departments Monitor company performance against service level agreements and flag potential issues Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives Assist with the execution of the service plans by evaluating progress of activities and service requests Collaborate with internal departments to ensure seamless delivery of services to clients. Gather and distribute voice of customer feedback to appropriate internal departments Build cross-functional partnerships to address issues and manage escalations. Leverage internal relationships to identify opportunities, trends, and process improvements Successfully manage client expectations in a fast-paced environment Introduce and drive adoption of new products and services to client Assist in announcing to clients, changes in compliance using various communication formats Act as part of a team to continually develop and create improved processes and procedures Performing annual deliverables client reviews Responsible for providing online HR guidance and templated HR deliverables, such as handbooks, wage and hour, job descriptions, learning management and other federal and state mandates Travel (local and long distance) may be required to meet with clients face to face or meet via telephone on a scheduled basis, as determined by size of client, to ensure they are receiving great service and are taking advantage of and utilizing products and services offered. Knowledge, Skills, and Abilities Able to efficiently organize work activities to meet daily and weekly deadlines to meet/exceed expected sales goals Practice excellent communication (verbal and written) skills Strong organizational skills: Must be able to demonstrate time management skills, and can prioritize and identify critical tasks along with problem-solving skills Able to juggle return calls and emails quickly and efficiently Detail oriented Be self-motivated, but able to also work alongside a team Customer service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical thinking skills and a high level of emotional intelligence required General working knowledge of Microsoft Office if preferred Education & Experience High School graduate or equivalent required 4-year college degree or equivalent work experience preferred 2-3 years of experience in a professional office environment. Previous experience in account management, a call center, PEO, payroll, taxes, benefits, human resources, or equivalent is a bonus PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR s Marketplace Partners.

Job Information Job Opening ID ZR_2435_JOB Date Opened 03/03/2025 Industry Financial Services Job Type Work Experience 0-2 years Job Title Relationship Manager( Finance ) City Pune City Province Maharashtra Country India Postal Code 411007 Number of Positions 1 PreferredCandidate - Female Work Location - Aundh, Pune Designation Relationship Manager Duties & Responsibilities 1. Lead Generation 2. Product Selling 3. Client Retention 4. Cross Selling Working Hours Monday To Saturday 10 am to 7 pm Skills Required 1. Enthusiasm for your sector and genuine interest in what you are selling 2. Excellent communication skills both verbal and written 3. Flexibility and adaptability 4. Confident and persuasive Qualification Finance Graduate MBA Finance / Marketing Fresher or Min 6 Months Experience check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

• Strong communication and interpersonal skill • The ability to build relationships with top corporate houses • Negotiation and persuasion • Product knowledge • Market research • Prospecting and lead generation skills

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply

Job Title: Key Accounts Manager: Retention Education: Graduate Experience: 1 - 8 years Location: Bangalore, Gurgaon Role type: Individual Contributor About the Role: We're looking for a skilled Key Account Manager who will be responsible for managing the key accounts of the company and maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved. Job Responsibilities: You will be responsible for managing and retaining the company's existing customers You will help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines You will author, manage, and deliver executive-level reporting, including weekly, monthly, and quarterly status reports to manage risks and issues in accounts You will identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling You will be engaging the team by providing meaningful feedback, training, and growth opportunities. Job Requirement: 4 to 8 years of experience in the insurance sector (TPA/Broking/Insurance Company) preferably in the H&B space Proven record in managing a portfolio of key clients and creating values for the clients Experience having sold to CHROs & HR team or CFOs/Finance team is a plus You are awesome at: User-voice - Ability to balance user-centric approach in decision making with business metrics and preferences Bias for action - Do things today, over tomorrow, demonstrate a sense of operational rigour and track progress to goals effectively High Emotional intelligence - Ability to empathize with team, clients and other stakeholders, and balance accountability with compassion Personal Motivation and Resilience: Passion for employee benefits, wellness & experiences Stakeholder management: Ability to rally stakeholders together despite competing opinions and creative differences

Role & responsibilities Regular interaction with clients across accounts while ensuring responsibility to the daily tasks and deliverables. Liaise with internal teams viz planning, creative on the deliverables and effectively work to ensure adherence to timelines on the ongoing projects. Proactively create opportunities to upsell, cross-sell on the existing accounts while supporting with pitch for new business. Prior experience of servicing both mainline and digital campaigns. Keep up to date with campaigns and trends in the advertising world and suggest opportunities to upgrade and upskill. Ensure that weekly reporting and finances for every account is well managed and processed on time. Skills & Competencies Graduate / Postgraduate with 3-5 years of client servicing experience with the Advertising Industry on Pharma ad Healthcare Brands Affinity and understanding research around products, industries, competition, and consumers. Detail-oriented, a strong communicator and an effective presenter. Solutions oriented, task focused and ability to effectively work with cross functional teams. Well-spoken, quick thinker and proactive approach

Handle client's queries and concerns over emails, calls or chats. Update them on timely basis regarding their cases. Handle clients escalations. Maintain client's records.

Walkin Details: Venue : Angel One Ltd Osman Plaza, 6-3-352, 5th Floor, Road-1, Banjara Hills, Hyderabad, Telangana 500001 Date 5th and 6th June Time 11 am - 4 pm About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title: Premium Relationship Manager Location: Hyderabad What you will do: - Behavioral Analytics & Insights: Analyze client behavior patterns to identify retention risks and opportunities. - Strategic Client Engagement: Establish proactive communication with top clients and assigned franchises to enhance relationships. - Retention Strategy Execution: Develop and implement retention frameworks, including tailored action plans for high-value client retention. - Stakeholder Collaboration: Coordinate with sales, operations, finance, and marketing teams to align retention efforts with overall business objectives. - Issue Resolution & Risk Mitigation: Conduct client feedback assessments, identify concerns, and design strategies to improve satisfaction levels. - Revenue Growth Initiatives: Implement programs to increase client activation, enhance loyalty, and drive revenue growth. - Performance Monitoring: Utilize data-driven metrics to measure retention effectiveness and improve engagement strategies - Cross sell of multiple products - Flexible to travel and meet impacted clients Success Metrics: - Improved retention rates of top clients. - Increased client activation and engagement. - Measurable revenue increments from top 5% clients. - Enhanced client satisfaction and long-term loyalty. Who you are: Minimum 2 years of experience in the broking/financial markets industry. Good quantitative and analytical skills. Excellent oral and written communication skills. Customer service and relationship management expertise. Good knowledge of financial markets. Comfortable working in a target-oriented environment. Fluency in Hindi, English and additional proficiency in the local language would be an advantage. What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

Min 7-12Yrs of Exp Required in Client Success/Customer Success (Wth min 3+yrs in team handling)/ (End to end onboarding or for outreach) Gurgaon/US shifts CTC upto 18L(Including Bonus)/5days/Cabs Vikas: 8527840989 Email: vikasimaginators@gmail.com Required Candidate profile SKILLS Client Success |Customer Success | SaaS |Project Management |Client Relationship |Client Support |Client Engagement |Client Onboarding |Client Servicing Client Management | Product Adoption

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 9th June 2025 Monday Interview Time - 10:00AM - 4:00PM Venue - N902, 9th Floor North Block, Manipal Center, Dickenson Road Bangalore 560042 - Nearest Metro Station - Trinity Contact Person - Vinod K | Vrinda Gupta Documents Required - Updated Resume in hard copy If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Fill this form to confirm your presence - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and suggesting innovative solutions that benefit their hiring goals. Encourage client engagement by coordinating product usage and demos. Develop engagement programs with campuses and create client case studies. Identify process improvements and streamline recruitment activities. Support on-campus recruitment drives and assessments. Oversee end-to-end fresher hiring campaigns and maintain MIS for drives. Desired Candidate Profile: MBA with at least 1-3 year of experience in recruitment, client service, or campus hiring. Familiarity with online recruitment platforms and MIS management in Excel. Strong communication skills and willingness to travel for campus drives PLEASE NOTE - If you are attending this walk-in make sure 1- You have experience in recruitment (fresher hiring/Campus Hiring) 2- Experience in customer service/Sales and marketing will be an added advantage. 3- Excellent communication skills and basic excel knowledge. 4- Office location will be Bangalore Schedule: 5 days a week (One Saturday work from home working mandatory) Office Timing: 9:30 AM - 6:30 PM About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. If you are interested, Fill this form - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) Connect With VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com Contact - 882601 777 8 LinkedIn - https://www.linkedin.com/in/vriiindaa/

Role & responsibilities 1. New Client Acquisition and Onboarding Drive sales based on implementation of the annual plan by market mapping and subsequently identifying and acquiring corporate clients. Conduct initial rounds of negotiation on commercial terms as well as service levels. Handhold as well as represent the client through the entire process of tie up with support of reporting manager. Claim review with client on monthly basis Comparatives quotes analysis with client with value addition from Baja 2. Client Management Interact periodically with Key Stakeholders for both existing and potential clients to build relationship and identify new business opportunity. Analyze data and chart out plans to increase revenue by looking at business potential, Loss Ratio History, competition tracking, etc. Build Long term relations with existing clients by understanding requirements and assist in resolving escalated issues. Engage in comparatives quote analysis of the competition with client and highlight value proposition from BAGIC. Continuously engage with the clients by organizing Wellness activities as part of value add. 3. Internal Operation Initiating Gap analysis / Policy audit in coordination with underwriting, operation and back office support for business augmentation. Resolve service issues in the best possible manner in coordination with cross functional team/s. Ensure inwarding, policy issuance, dispatch are done as per agreed timelines. Actively involved in the leg work for best representation of a deal to the underwriters for generating competitive quote Preparation of business reports as per requirement for Management reporting on clients and the market.

Role & responsibilities 1. New Client Acquisition and Onboarding Drive sales based on implementation of the annual plan by market mapping and subsequently identifying and acquiring corporate clients. Conduct initial rounds of negotiation on commercial terms as well as service levels. Handhold as well as represent the client through the entire process of tie up with support of reporting manager. Claim review with client on monthly basis Comparatives quotes analysis with client with value addition from Baja 2. Client Management Interact periodically with Key Stakeholders for both existing and potential clients to build relationship and identify new business opportunity. Analyze data and chart out plans to increase revenue by looking at business potential, Loss Ratio History, competition tracking, etc. Build Long term relations with existing clients by understanding requirements and assist in resolving escalated issues. Engage in comparatives quote analysis of the competition with client and highlight value proposition from BAGIC. Continuously engage with the clients by organizing Wellness activities as part of value add. 3. Internal Operation Initiating Gap analysis / Policy audit in coordination with underwriting, operation and back office support for business augmentation. Resolve service issues in the best possible manner in coordination with cross functional team/s. Ensure inwarding, policy issuance, dispatch are done as per agreed timelines. Actively involved in the leg work for best representation of a deal to the underwriters for generating competitive quote Preparation of business reports as per requirement for Management reporting on clients and the market. Preferred candidate profile Min 5 years of experience in Insurance Industry or B2B Industry with exposure to sourcing and new tie up.

Role & responsibilities Visit restaurants, cafes, and pubs in your assigned area to introduce and onboard them to the HapNout platform . Clearly explain the benefits of the HapNout program and how it drives footfall and revenue for partners. Negotiate and secure a minimum of 15% discount from each outlet for HapNout users. Build and maintain strong, long-term relationships with outlet owners and managers. Ensure timely follow-ups and complete documentation of deals closed. Meet monthly targets for outlet onboarding and discount negotiation. Represent the brand with professionalism, confidence, and a friendly approach. Preferred candidate profile Minimum 5 years of experience in sales, business development, or client-facing roles. Languages: Fluent in English, Hindi, and Telugu . Exceptional communication and convincing skills . Pleasing personality, well-dressed, and presentable. Must own a two-wheeler or four-wheeler with a valid driving license. Willingness to travel to different states and stay for a few days when required. Strong negotiation skills with a target-oriented mindset. Ability to work independently and manage daily schedules effectively. What We Offer: Fixed salary of 30,000 per month. Attractive performance-based incentives for every outlet onboarded and for each discount negotiated. Opportunity to work with a vibrant, fast-growing startup. Freedom to make decisions and grow your network across the F&B industry. Travel allowances and accommodation covered for outstation work

Designation: Customer Success Manager Experience (years): 6+ years No: of vacancies: 1 Location: Bangalore (Candidate should be based out of Bangalore) Workdays: Monday to Friday Work Time: 11am to 8pm IST ( APAC) The Opportunity: As a key member of our Customer Success team, this role is technically savvy, highly organized and for somebody thats great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, youll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy all with a keen eye to retention.This role offers true career development potential for the right candidate. What your day would look like? Set the strategic tone, direction, and supervision of how the organization works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with organization issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards clients business objectives and key metrics Management of customer expectations and be a focus point for customer issues Increase ARR across existing accounts through the execution of growth / upsell strategies Drive retention for each account through customer advocacy, increased usage and adoption strategies Ensure that all projects are delivered on-time, within scope Track progress of any project plans to ensure customer satisfaction escalate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements At least 8years’ experience in a similar role Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Required Competencies: Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior- level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Salesforce.com, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience: Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Why join LegalEase? Opportunity to work in a fast-moving, high growth SaaS company A work culture that celebrates and encourage diversity A workspace imbued with empathy and purpose We believe in continuous learning. You will walk away acquiring more skills than you had when you joined us (this is a guarantee on us) We value transparency, flexibility and over responsiveness A daily 30-minute wellness session coz your mental wellness means a lot to us! We are constantly striving to improve the work-life blend We believe in FUN at work. We take this very seriously and have FUN as one of our core values

Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams. Desired Candidate Profile 1-2 years of experience in Client Onboarding, Client Success, Relationship Management, or similar roles. Excellent communication skills with ability to build rapport easily. Proficiency in MS Office applications (Excel) for report preparation and presentation. Strong understanding of product knowledge and sales principles.

Role Requirement & Job Description: Position Title: Dealer Relationship & Promotion Executive (Project-Based) Duration: Initial 6 months (extension/permanent role based on performance) Package would be around - Fix 23500 + 1500. (Rs 25000/Month) Job Description: Identify and map key dealers associated with the top 50 corporate clients. Conduct regular field visits to establish one-on-one relationships with these dealers. Promote and demonstrate the strengths, reach, and advertising value of Bhaskar Group. Influence dealer relationships to generate advertising leads and opportunities. Gather and document dealer insights, market feedback, and competitor activities. Act as a bridge between local markets and the corporate sales team to support regional ad sales. Key Performance Indicators (KPIs): Dealer Mapping: Number of high-potential dealers identified and documented. Engagement Quality: Number of face-to-face dealer meetings conducted monthly. Lead Generation: Number of advertising leads influenced through dealer referrals. Brand Visibility: Increase in awareness and recall of Bhaskar brand among target dealers. Conversion Support: Support provided to the sales team in converting dealer-influenced corporate leads. Interested candidate may share the resume on -9883726086

About the Role- Career Assist Manager We are looking for a dynamic and proactive Career Assist Manager to join our IIMJobs team under the L&G (Learn & Growth) vertical. The ideal candidate will have strong EdTech experience, excellent communication skills, and a consultative sales mindset. This individual will play a critical role in retaining existing partners (like Emeritus, Simplilearn, etc.) and acquiring new clients by showcasing the value of our platform. Key Responsibilities Client Retention & Relationship Management Maintain strong relationships with existing EdTech clients such as Emeritus, Simplilearn, and others . Regular check-ins to ensure deliverables are on track and value is being delivered. Upsell new services and solutions to existing partners where relevant. New Client Acquisition Work on qualified leads and actively reach out to potential partners. Schedule and conduct virtual and in-person meetings to present our platforms offerings and business value. Develop customized solutions for client needs and drive end-to-end sales conversion . Operational & Coordination Tasks Manage and maintain onboarding trackers, performance sheets, and client documentation . Send regular updates and reports to clients, maintain follow-up cycles, and ensure no communication gaps. Coordinate internally with different teams (tech, product, marketing) to ensure timely execution of client requirements. Desired Skills & Experience 4–5 years of EdTech experience , preferably in B2B/partner management roles. Proven ability to retain and grow client accounts while managing end-to-end onboarding and execution. Excellent written and verbal communication skills. Strong organizational abilities – able to manage multiple stakeholders and tasks simultaneously. Comfortable with tools like Google Sheets, Excel, CRMs, and client communication platforms. Self-driven, enthusiastic, and target-oriented.

Handle inbound&outbound voice calls to assist customers with queries, complaints,&service requests Basic computer literacy&experience using CRM tools Excellent verbal communication skills in English Required Candidate profile 1-3 years of experience in a voice-based customer support role Availability to work 6 days a week in a fixed shift(Day Shift)

Process: SHIELD Location: Mumbai-Loma IT Park (Ghansoli) Role & responsibilities: Role: The Executive/Sr. Executive will engage with customers empathetically to understand their concerns and reasons for wanting to cancel, formulate and implement retention strategies to reduce churn, and continuously improve retention processes based on feedback and performance data. Responsibilities: Engage with customers empathetically to understand their concerns and reasons for wanting to cancel. Formulate and implement retention strategies to reduce churn. Continuously improve retention processes based on feedback and performance data. Handle customer complaints and provide appropriate solutions and alternatives within the time limits. Follow communication procedures, guidelines, and policies. Keep records of customer interactions, process customer accounts, and file documents. Meet personal/team qualitative and quantitative targets. Collaborate with team members to improve customer experience. Preferred candidate profile HSC or Graduate Minimum 6 months of experience in Customer Service Voice Process-Retention Strong communication and interpersonal skills Ability to handle stressful situations and remain calm Shifts timings: 24/7 Shifts Week Off: (2 Day rotational off) Transport : Cab Facility: After 10pm - Female / Male After 12am

Greetings of the day!! We are hiring IT Sales- Field Executive for Chennai/Mumbai locations who can join immediately. Education: Any Degree / PG. Experience: 0-3 Years Skills: Experience in sales of Software / Hardware products and applications, with a proven track record. Proficiency in managing corporate accounts and key account management, including the ability to generate opportunities from existing accounts. Engagement in business development activities and lead generation efforts. Employment of various channels such as cold calling, networking and referrals to prospect new leads. Utilization of face-to-face sales techniques to promote and sell products. Ensuring timely delivery of all required documentation. Consistent achievement of annual sales targets. Completion of daily reports and submission to direct managers as necessary. Coordination with internal and OEM teams. Must be good in English and Tamil/Hindi should have an aspiration to grow in professional life. The selected candidate will be going to work as IT Sales Executive. Our senior and team lead will train and mentor. Selection Procedure: 1st Round Communication 2nd Round Technical Interview Final Round Management Round Interested Candidates please share your profile to divya.namburi@pronteff.com, hr@pronteff.com .

Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Handle incoming calls from clients, resolving their queries and concerns in a timely manner. Develop strong understanding of clients' needs and preferences to provide personalized solutions. Identify opportunities to upsell/cross-sell relevant products or services to existing clients. Maintain accurate records of client interactions using CRM software. Note : The shifts would be rotational so only those candidates to apply who are willing to work in night shift as well.