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Walkin Details: Venue : Angel One Ltd Osman Plaza, 6-3-352, 5th Floor, Road-1, Banjara Hills, Hyderabad, Telangana 500001 Date 5th and 6th June Time 11 am - 4 pm About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title: Premium Relationship Manager Location: Hyderabad What you will do: - Behavioral Analytics & Insights: Analyze client behavior patterns to identify retention risks and opportunities. - Strategic Client Engagement: Establish proactive communication with top clients and assigned franchises to enhance relationships. - Retention Strategy Execution: Develop and implement retention frameworks, including tailored action plans for high-value client retention. - Stakeholder Collaboration: Coordinate with sales, operations, finance, and marketing teams to align retention efforts with overall business objectives. - Issue Resolution & Risk Mitigation: Conduct client feedback assessments, identify concerns, and design strategies to improve satisfaction levels. - Revenue Growth Initiatives: Implement programs to increase client activation, enhance loyalty, and drive revenue growth. - Performance Monitoring: Utilize data-driven metrics to measure retention effectiveness and improve engagement strategies - Cross sell of multiple products - Flexible to travel and meet impacted clients Success Metrics: - Improved retention rates of top clients. - Increased client activation and engagement. - Measurable revenue increments from top 5% clients. - Enhanced client satisfaction and long-term loyalty. Who you are: Minimum 2 years of experience in the broking/financial markets industry. Good quantitative and analytical skills. Excellent oral and written communication skills. Customer service and relationship management expertise. Good knowledge of financial markets. Comfortable working in a target-oriented environment. Fluency in Hindi, English and additional proficiency in the local language would be an advantage. What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.