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10 Client Engagement Jobs

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Senior Client Manager
NTT DATA

10.0 - 15.0 years

Gurugram

Work from Office

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This...

Posted 3 days ago

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Director of Delivery(Stakeholder Management, Portfolio management)
Nagarro

16.0 - 20.0 years

Gurugram

Work from Office

We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Requirements Minimum of 18 years of experience in IT services delivery, with at least 8 years in a senior leadership role with Account management. Demonstrable track record of successfully managing and delivering multi-million-dollar, complex programs or po...

Posted 3 days ago

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Senior Manager - Privacy & Data Protection
Job Seeks 4U Consultancy Services

12.0 - 20.0 years

Pune

On-site

You are being hired as a Senior Manager - Privacy & Data Protection to lead global data protection programs, ensure regulatory compliance, and advise clients on privacy governance. This role requires deep expertise in privacy regulations, stakeholder management, and consulting-led delivery. **Key Responsibilities:** - Lead and manage enterprise and client-level privacy programs - Act as a subject matter expert on GDPR, CCPA, and global privacy regulations - Drive privacy-by-design and data protection impact assessments (DPIAs) - Establish and maintain privacy governance frameworks - Ensure compliance with global data protection laws and regulations - Support audits, regulatory inquiries, and...

Posted 3 days ago

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Senior/Lead AI
confidential

5.0 - 9.0 years

Chennai, All india

On-site

As a candidate for the role, your main responsibilities will include: - Designing, developing, deploying, and scaling advanced applications using Generative AI models (e.g., GPT, LLaMA, Mistral), NLP techniques, and MLE/MLOps best practices to solve business challenges and unlock new opportunities. - Applying techniques such as LoRA, PEFT, and fine-tuning of LLMs to build domain-specific models aligned with business use cases, with a focus on making them deployable in real-world environments. - Implementing end-to-end ML pipelines including data preprocessing, model training, versioning, testing, and deployment using tools like MLflow, Docker, Kubernetes, and CI/CD practices. - Leveraging cu...

Posted 5 days ago

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Senior Process Manager
eClerx

10.0 - 12.0 years

Pune

Work from Office

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and util...

Posted 1 week ago

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Solution Architect - Legal
Wipro Limited

10.0 - 15.0 years

Pune, All india

On-site

Role Overview: You will be responsible for creating exceptional architectural solution designs and providing thought leadership to enable delivery teams to deliver exceptional client engagement and satisfaction. Your role will involve developing architectural solutions, providing solutioning for RFPs, analyzing technology environments, and providing technical leadership for the design and implementation of custom solutions. You will also collaborate with various teams to ensure the successful transition of tasks, manage issues, and provide technical and strategic input during project planning phases. Key Responsibilities: - Develop architectural solutions for new deals and major change reque...

Posted 1 week ago

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Senior Business Development Executive-IT services
R3 Consultant

2.0 - 7.0 years

Pune

On-site

As a Business Development Executive (BDE) for IT services in Pune (Wakad), you will play a crucial role in driving business growth and revenue by generating leads, building client relationships, and closing deals. Your responsibilities will include: - Lead Generation: Identify new business opportunities through cold calling, email campaigns, social media, and networking events. - Client Engagement: Build strong relationships with potential clients, understand their IT needs, and present customized solutions. - Sales Strategy: Develop and implement effective strategies to meet and exceed sales targets. - Proposal Development: Prepare and present proposals, quotes, and contracts to potential c...

Posted 3 weeks ago

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Senior Consultant - Funds Research
Crisil

5.0 - 7.0 years

11 - 15 Lacs

Mumbai

Work from Office

Functional Responsibility / Domain Related Research on retirement funds, AIFs and mutual funds: Fund manager selection Performance review of fund manager Qualitative Research and Quantitative Research Writing analytical articles related to the investment products/ themes, wealth management and general markets Detailed analysis on other financial instruments like AIFs, REITS, InvITs, PMS products, ULIPs Process Adherence: Ensure high quality of analysis and research output Successfully meeting deliverables and client requirements Initiatives for productivity improvement Successfully adhering to SLAs (service level agreements) on specific client engagements Documentation of processes

Posted 3 weeks ago

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Service Sales Executive - Building Material
Mahasurya Ventures India

2.0 - 4.0 years

2 - 4 Lacs

Delhi ncr, India

On-site

Key Responsibilities: Sales & Business Development Identify and generate leads for service-related business (AMC, retrofits, repairs, upgrades). Promote value-added services to existing and new customers to enhance product lifecycle. Prepare and deliver competitive service proposals, quotations, and contracts. Achieve monthly and quarterly service sales targets. Client Engagement Build strong relationships with builders, contractors, facility managers, architects, and consultants. Conduct regular follow-ups and site visits to understand client requirements and pitch services. Provide basic technical explanations and coordinate with service/technical teams for solution finalization. Reporting...

Posted 4 weeks ago

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Program Manager
Cyient

10.0 - 20.0 years

10 - 20 Lacs

Hyderabad

Work from Office

Position: Manager - Program Management (Electronics Manufacturing) Experience: 10 to 20 years Industry: Electronics Manufacturing Services (EMS) Work Location: Hyderabad Job Summary: The Manager - Program Management will be responsible for leading key customer accounts, ensuring operational efficiency, and driving total customer satisfaction in the Electronics Manufacturing Services (EMS) domain. This role requires cross-functional leadership, strategic planning, and deep understanding of product lifecycle and industrialization in electronics manufacturing. Key Responsibilities: Customer Account Leadership: Own and manage strategic customer accounts. Ensure high customer satisfaction and ret...

Posted 1 month ago

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Exploring Client Engagement Jobs in India

Client engagement is a crucial aspect of business development and customer relationship management. In India, the job market for client engagement roles is growing rapidly, with various industries seeking professionals who can effectively interact with clients to understand their needs and provide solutions.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for client engagement professionals in India varies based on experience level. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in client engagement may progress from roles such as Client Service Associate or Account Manager to Senior Client Engagement Manager or Director of Client Relations.

Related Skills

In addition to client engagement skills, professionals in this field may benefit from having skills in communication, problem-solving, negotiation, and project management.

Interview Questions

  • How do you build rapport with clients? (basic)
  • Can you give an example of a successful client engagement project you have worked on? (medium)
  • How do you handle difficult clients or situations? (medium)
  • What strategies do you use to retain clients and ensure their satisfaction? (advanced)
  • How do you stay updated on industry trends and client needs? (basic)
  • How do you prioritize and manage multiple client accounts simultaneously? (medium)
  • Can you walk us through your approach to creating a client engagement plan? (medium)
  • How do you measure the success of a client engagement strategy? (advanced)
  • What CRM software have you used in the past, and how do you leverage it for client engagement? (basic)
  • How do you handle objections or pushback from clients during negotiations? (medium)
  • Describe a time when you had to resolve a conflict between team members during a client project. How did you handle it? (advanced)
  • How do you adapt your communication style to different types of clients? (basic)
  • Can you provide an example of a time when you exceeded client expectations? (medium)
  • How do you ensure that all client interactions are documented and tracked effectively? (medium)
  • How do you approach upselling or cross-selling opportunities with existing clients? (advanced)
  • How do you assess the needs and requirements of a new client before proposing a solution? (basic)
  • Describe a challenging client engagement scenario you have faced and how you resolved it. (medium)
  • How do you collaborate with internal teams to ensure seamless delivery for clients? (medium)
  • What steps do you take to proactively address potential issues or concerns raised by clients? (advanced)
  • How do you handle feedback from clients, both positive and negative? (basic)
  • Can you share a successful client engagement strategy you developed from scratch? (medium)
  • How do you ensure that client data and information are kept confidential and secure? (medium)
  • How do you stay organized and prioritize tasks when dealing with multiple client deadlines? (basic)
  • What role do analytics and data insights play in your client engagement approach? (medium)

Conclusion

As you prepare for client engagement roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. Stay informed about industry trends and best practices to stand out as a valuable candidate. Good luck with your job search!

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