2351 Client Retention Jobs

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1.0 - 3.0 years

4 Lacs

noida

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Executive /S executive Tele Sales and Client Servicing Job Description: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client s e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Experience Range: 1 - 3 years Educational Qualifications: Any graduation Skills Required: Sales,Customer Service ...

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1.0 - 3.0 years

3 Lacs

noida

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Executive | Business Delivery | B2B Sale Job Description: Job description As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the companys succe...

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0.0 - 3.0 years

2 - 3 Lacs

noida

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Inside Sales Executive-Tele Annual Job Description: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in client s e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with client Experience Range: 0 - 3 years Educational Qualifications: Any graduation,andMBA/PGDM Skills Required: tele calling,Client Services,MBA...

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1.0 - 3.0 years

3 - 3 Lacs

noida

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Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients

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14.0 - 20.0 years

10 - 20 Lacs

mumbai

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Serve as the primary point of contact for assigned client accounts. Develop and maintain strong, long-lasting client relationships and partners. Understand client needs and business objectives. Act as a bridge between clients and internal teams to ensure project dilivary . Identify opportunities for upselling and cross-selling to grow accounts. Achieve sales targets in partnership with the sales and contribute to overall company revenue. Responsibilities: Manage a portfolio of existing clients and nurture ongoing relationships. Conduct perodic meetings with clients to review account performance and address concerns. Develop strategic account plans to maximize revenue and client retention. Pr...

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0.0 - 7.0 years

6 - 7 Lacs

bengaluru

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Acting as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally. Coordinating and facilitating client meetings, including scheduling, agenda preparation, and documentation. Assisting in the development and implementation of client service strategies to enhance customer satisfaction and retention. Collaborating with internal teams to ensure client needs are met and projects are executed effectively and efficiently. Providing administrative support, such as maintaining client records, preparing reports, and managing correspondence. Your profile Bachelors degree in Business Administration, Communication, or a related field preferred. Previous ex...

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10.0 - 15.0 years

10 - 15 Lacs

bengaluru

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Customer Development and Retention Execute customer development and retention strategies for managing strategic accounts within the assigned area. Act as the single point of contact for all commercial and operational matters related to assigned clients. Build and maintain strong client relationships through regular engagement and proactive feedback mechanisms. Lead the price increase and recovery process , ensuring achievement of defined margins. Identify and pursue cross-selling and upselling opportunities to maximize account potential. Collaborate closely with the service delivery team to ensure consistent service quality aligned with organizational standards. Oversee timely collection of ...

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1.0 - 3.0 years

3 - 5 Lacs

noida

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Executive/Sr. Executive | Client Servicing | Business Delivery Job Description: Job description As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact...

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1.0 - 5.0 years

3 - 7 Lacs

noida

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Executive/Sr Executive|| Tele Job|| Referral Job Job Description: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Experience Range: 1 - 5 years Educational Qualifications: Any graduation ,or MBA/PGDM Job Responsibilities: Client handl...

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1.0 - 5.0 years

3 - 7 Lacs

noida

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Senior Executive Tele Sales and Client Servicing Job Description: Key Success factors for an Individual: Customer Champion at Heart Hunger to learn and grow Ability to build rapport with customers instantly Able to sell high value products to customers What the Role offers : The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure that clients are using and derive benefit from IndiaMART Key Responsibilities : Achieve weekly, monthly sales and client retention targets Prompt resolution of client complaints Daily 18-20 client video meetings and call discussions Accurate mapping of products/services in clients e-catalog Sy...

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3.0 - 6.0 years

7 - 9 Lacs

udaipur

Remote

What You'll Own: • Lead AI-driven creative campaigns (videos and key visuals) from brief to launch, ensuring speed, clarity, and creative excellence. • Collaborate closely with strategy, copy, and art teams to co-create scripts, storyboards, and campaign narratives that resonate. • Own timelines, budgets, and approvals. Youre the anchor ensuring every project stays sharp and on track. • Be the voice of the client inside the studio and the voice of the studio for the client communicate with empathy, precision, and purpose. • Manage quotations, renewals, invoicing, and upsells — you’ll drive not just delivery but growth. • Partner with internal leads (AI, Art, Copy, Strategy) to bring every cr...

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5.0 - 12.0 years

8 - 14 Lacs

lucknow

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Roles and Responsibilities : Manage key accounts for the company's enterprise clients, ensuring high levels of client satisfaction and retention. Develop and execute strategies to upsell and cross-sell products/services to existing clients, driving revenue growth. Collaborate with internal teams (e.g., engineering, marketing) to deliver tailored solutions that meet client needs. Identify new business opportunities through networking, referrals, and industry events. Job Requirements : 5-12 years of experience in large account management or strategic account management within IT services & consulting. Proven track record in managing complex projects involving multiple stakeholders across vario...

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6.0 - 10.0 years

28 - 30 Lacs

bengaluru

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Customer Success Manager – Zwayam Hire® About the Role The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as the primary contact point for Zwayam’s customers. You will manage a set number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their technical and operational health and realize maximum value from their investment in Zwayam. As a trusted advisor, the CSM will build a track record in customer success through superb communication and extensive knowledge of the Zwayam Hire® platform to ensure optimum leverage of key features for business requirements. The CSM strives to b...

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1.0 - 3.0 years

6 - 8 Lacs

nashik, navi mumbai

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Job Title: Renewal Business Executive Department: Customer Retention Salary: 68 LPA + Incentives About Global Financial Datafeeds Global Financial Datafeeds is a leading provider of real-time market data APIs and financial data solutions to traders, analytics platforms, and enterprise applications. We are dedicated to delivering high-performance, reliable, and scalable data solutions that empower informed decision-making. Job Overview The Renewal Business Agent will play a key role in driving customer retention and subscription renewals. This role focuses on engaging with existing customers, ensuring seamless contract renewals, minimising churn, identifying upsell opportunities, and maintain...

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1.0 - 5.0 years

2 - 3 Lacs

chennai

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Responsibilities: * Manage client relationships through regular meetings & coordination * Achieve revenue targets through effective sales strategies * Generate leads, close deals, retain clients Annual bonus Sales incentives Performance bonus Referral bonus Leave encashment

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1.0 - 4.0 years

3 - 4 Lacs

new delhi, delhi / ncr, punjab

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ...

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1.0 - 5.0 years

4 - 5 Lacs

noida

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Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. Interview Date - 12th Nov 2025 (Wednesday) Interview Time - 10:00AM - 4:00PM Venue - A88 ,Sector 2 ,Noida ( Nearest Metro -Noida Sector 15 ) Google Map - https://maps.app.goo.gl/4tYmjAYMU8WJBbx2A?g_st=awb Contact Person - Vrinda Gupta Documents Required - Updated Resume in hard copy Dress Code - Formals About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent g...

Posted 9 hours ago

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1.0 - 5.0 years

2 - 5 Lacs

ernakulam, kollam, thiruvananthapuram

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Role & responsibilities Responsible for promoting Equity products, Currency, Mutual Funds, SIPs, Insurance, PMS,Bonds etc. Preferred candidate profile New Client Prospecting - Through cold-calling, appointments, reference etc Explain about the Company, its products & services to existing clients & prospects Promote investments in Equity products, Currency trading, Mutual Funds, Insurance and PMS Update clients with Research Reports on Equity, new MF Schemes, NFOs, IPOs and on market trends. Cross Sell to existing clients Keep regular contacts with the clients of the branch through telephone calls and meetings Assist team members in the Branch to close leads Provide investment application for...

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1.0 - 4.0 years

3 - 4 Lacs

ludhiana, chandigarh

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ...

Posted 21 hours ago

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1.0 - 4.0 years

3 - 4 Lacs

faridabad

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ...

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1.0 - 5.0 years

4 - 7 Lacs

mumbai, jaipur, delhi / ncr

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Medhan Solutions 's Client Based Opening Role : Customer Success Associate Directly Apply Here: https://forms.gle/Ysn2GVLT711mWjoTA Role & responsibilities Manage a portfolio of key accounts , ensuring a high level of customer satisfaction and product adoption. Drive the onboarding process for new clients , ensuring smooth setup and integration of our SaaS solutions into their operations. Provide ongoing support to clients , addressing any issues, troubleshooting , and ensuring the platform is being used effectively. Work closely with clients to understand their needs, propose solutions, and identify opportunities for upselling additional features or services. Conduct regular business review...

Posted 23 hours ago

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1.0 - 6.0 years

1 - 2 Lacs

gurugram

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Client Relationship Executive - For MNC candidates with good commskills and understand clients queries and resolve their issues sal. upto 22k loc.- Gurgaon both side cab interested share cv to watsapp 9642516000

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3.0 - 8.0 years

5 - 7 Lacs

pune

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Role & responsibilities Experience in business development, lead generations, cold calling, new business acquisitions, Responsible for identifying new opportunities, building client relationships, and closing deals. Key duties include market research, lead generation, proposal making. Communication skills Generate and qualify leads through networking, outreach, and collaboration. Handled target driven responsibilities Visiting new clients/customers Conducting market research and analysis. Building client relationships, and managing the sales pipeline from lead generation to deal closure.

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15.0 - 24.0 years

45 - 55 Lacs

navi mumbai

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Qualitykiosk Technologies is looking for Enterprise Account Director for BFSI India markets. Location: Navi Mumbai Apply now: deepa.radhakrishnani@qualitykiosk.com About the Role Are you ready to lead strategic partnerships with some of Indias most innovative and valuable banks? QualityKiosk Technologies is seeking a dynamic Enterprise Account Director to spearhead growth in our BFSI portfolio. This is not just a role—it’s an opportunity to shape the future of digital transformation for marquee clients while driving exponential business growth. You will own relationships that already generate USD 5 Million annually , with a bold mandate to double revenues to USD 10 Million in the next two ye...

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1.0 - 3.0 years

0 - 3 Lacs

noida

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About Us Founded in 2007, Biz2Credit is recognized as the top small business financing resource in the U.S. by Entrepreneur Magazine, having facilitated over $2.5 billion in lending. As an all-in-one financing solution, Biz2Credit connects entrepreneurs with small business loans through a fast approval process, offering a wide range of financing options. The company's innovative online credit marketplace brings together more than 1,200 lenders and thousands of small businesses. This extensive network is strengthened through partnerships with organizations like Paychex, Start-up America, CPAs, business brokers, and other referral partners. Biz2X, the technology platform behind Biz2Credit, has...

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Exploring Client Retention Jobs in India

Client retention is a crucial aspect of any business, as it focuses on maintaining relationships with existing customers to ensure repeat business and loyalty. In India, the client retention job market is growing rapidly, with various industries recognizing the importance of retaining customers in a competitive market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Chennai
  5. Hyderabad

These major cities are actively hiring for client retention roles, offering a wide range of opportunities for job seekers in this field.

Average Salary Range

The estimated salary range for client retention professionals in India varies based on experience levels. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the client retention field, a typical career progression may include roles such as Client Retention Executive, Client Retention Manager, Senior Client Retention Manager, and ultimately, Director of Client Retention. Each role comes with increasing responsibilities and leadership opportunities.

Related Skills

Alongside client retention skills, professionals in this field are often expected to have strong communication skills, negotiation skills, problem-solving abilities, and a customer-centric mindset. Additionally, knowledge of CRM systems and data analytics can be beneficial for client retention roles.

Interview Questions

  • What strategies would you implement to improve customer retention rates? (medium)
  • How do you handle dissatisfied customers? (basic)
  • Can you give an example of a successful client retention campaign you have implemented in the past? (medium)
  • How do you measure the effectiveness of your client retention strategies? (medium)
  • What steps would you take to win back a lost customer? (medium)
  • How do you prioritize customer retention efforts in a fast-paced environment? (advanced)
  • Describe a time when you had to deal with a challenging client retention situation and how you resolved it. (medium)
  • How do you stay updated on industry trends that could impact client retention strategies? (basic)
  • What role does data analysis play in client retention efforts? (medium)
  • How do you build long-term relationships with clients? (basic)
  • Can you explain the difference between customer retention and customer acquisition? (basic)
  • How do you handle objections from customers regarding your products or services? (medium)
  • Describe a time when you exceeded client retention targets and how you achieved it. (medium)
  • What tools or software do you use to track client retention metrics? (basic)
  • How do you collaborate with other teams, such as sales or marketing, to improve client retention rates? (medium)
  • How do you handle conflicts between clients to ensure their retention? (advanced)
  • What role does customer feedback play in your client retention strategies? (basic)
  • How do you personalize client retention efforts for different customer segments? (medium)
  • Can you give an example of a client retention challenge you faced and how you overcame it? (medium)
  • How do you ensure that client retention efforts align with the overall business goals? (medium)
  • How do you handle high-value clients differently from regular clients in terms of retention strategies? (advanced)
  • Describe a time when you had to convince a client to renew their contract with your company. (medium)
  • How do you handle situations where clients are considering switching to a competitor? (advanced)
  • What role does customer loyalty programs play in client retention efforts? (basic)

Closing Remark

As you explore opportunities in client retention jobs in India, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric mindset during interviews. Prepare for common interview questions and demonstrate your passion for building lasting relationships with customers. With the right skills and mindset, you can excel in the field of client retention and contribute to the growth of your organization. Good luck!

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