913 Client Retention Jobs

You will be working as a Senior Associate in the Financial Consulting category at our company, located in Gurugram, Haryana and Hyderabad, Telangana. We are the leading provider of professional services to the middle market globally, aiming to instill confidence in a world of change. Our purpose is to empower our clients and people to reach their full potential. Our exceptional team members are crucial to our unrivaled, inclusive culture and talent experience, enabling us to provide compelling services to our clients. At RSM, you will find an environment that nurtures personal and professional growth, inspiring you to thrive. We offer a competitive benefits and compensation package to all our employees. Our company provides flexibility in your schedule, allowing you to balance your personal and professional commitments effectively. You can learn more about our total rewards by visiting our careers page at https://rsmus.com/careers/india.html. RSM is committed to providing equal opportunities and reasonable accommodations for individuals with disabilities. If you require accommodation during the recruitment process or employment/partnership, please reach out to us at careers@rsmus.com.,

You will be responsible for managing leads, sales, and business development activities for the designated region. Your role will involve ensuring service delivery to clients for their retention and obtaining references. Achieving targets in the specified areas will be a key focus of your responsibilities. Additionally, you will be expected to develop and maintain databases, provide regular reports, and conduct follow-ups. It is essential to have proficiency in MS Office applications and Internet usage. Strong networking skills with corporate clients will also be beneficial for this role. Your objective will be to maximize sales, profitability, and growth within the assigned territory by effectively promoting the company's products and services. You will need to keep track of competition performance, sales data, and marketing strategies to stay informed and competitive. Building and maintaining an accurate database of current and potential clients will be crucial for successful business development.,

Company Description At CorporatEdge, we redefine the way businesses work by blending premium hospitality with world-class office solutions in prime locations across major cities, with upcoming expansions into Mumbai, Pune, Hyderabad, Chennai, and the Middle East. With over 20 years of combined expertise, we offer modern, flexible, and service-driven workspaces in India and Dubai for MNCs, enterprises, and startups. Headquartered in Gurugram, our LEED-Platinum certified spaces are designed for productivity and comfort, featuring ergonomic workstations, vibrant breakout zones, and wellness-focused amenities. Our tailored solutions, including Managed Offices, Serviced Offices, Global Capability Centers, and Director Suites, empower businesses to thrive and grow. Role Description This is a full-time on-site role for an Area Sales Manager located in 1) Delhi /Gurugram. 2) Bengaluru 3) Mumbai The Area Sales Manager will be responsible for driving sales and achieving business targets by identifying and acquiring new clients, maintaining relationships with IPCs / Commercial brokers / existing clients, and delivering exceptional customer service. Key tasks include developing and implementing sales strategies, conducting market research, preparing sales reports, coordinating with the marketing team, and ensuring client satisfaction through regular follow-ups and service enhancements. Qualifications Sales and Business Development skills Strong Communication and Negotiation skills Customer Relationship Management (CRM) and Client Retention skills Market Research and Data Analysis skills Proficiency in using sales software and CRM tools Proven ability to achieve sales targets and drive revenue growth Excellent organizational and time-management skills Bachelor&aposs degree in Business, Marketing, or related field Experience in the serviced office or real estate industry is a plus Show more Show less

Hiring International Bpo's & Captive Unit Profiles : International Voice | Sales | Collection | Client Success & Servicing Eligibility Criteria : Graduate/Undergraduate Fresher's and International Voice Experience Required Salary offered upto 15,00,0000 /- Performance Based Incentives Key Responsibility Engage with customers proactively to gather feedback and promote loyalty. Built and maintained courteous and effective working relationships. Location : Delhi Ncr (Onsite) Excellent verbal communication skills required For more Information Call : 9084920960 / 7703997577

As a Business Development Manager at Classic Hub, you will be responsible for identifying, securing, and nurturing strategic partnerships in the healthcare and service-based sectors through innovative and effective marketing solutions. Your role will involve developing targeted outreach strategies, crafting personalized pitches centered on ROI-driven marketing, and managing a pipeline of qualified leads. Collaboration with internal teams to ensure seamless onboarding and exceptional client experience will be vital, along with fostering long-term relationships to drive sustained revenue growth. Your success in this role will be measured by key performance indicators (KPIs) including generating a minimum of 5 qualified leads per month in the healthcare sector, closing at least 3 new contracts per quarter with clear ROI objectives, maintaining a client retention rate of over 90% in your portfolio, and delivering over 20% revenue growth for healthcare clients. We are seeking a candidate with a proven track record in business development within healthcare or service industries, possessing strong client acquisition and retention skills. A deep understanding of healthcare regulations and market dynamics, excellent communication and presentation abilities (especially with healthcare professionals), familiarity with CRM tools and analytics platforms, and the capacity to develop sector-specific growth strategies are essential. Additionally, a strong network in the healthcare/service space would be advantageous. Joining Classic Hub means becoming part of a team that values data-driven decisions, collaboration, and sustainable growth. If you thrive on building meaningful partnerships, driving revenue growth, and making a real-world impact through performance marketing and creative innovation, this opportunity is for you. Are you ready to grow with us Apply now or refer someone who would excel in this role!,

As a Field Marketing Executive, your primary responsibility will involve conducting field visits to stores and business locations in order to introduce and promote our services effectively. You will be tasked with developing and implementing strategies to acquire and retain clients through direct engagement. It will be crucial for you to present our services in a compelling manner, catering to client needs and offering tailored solutions. Additionally, you will play a key role in distributing promotional materials and providing comprehensive information about our offerings. Furthermore, you will be expected to gather and analyze feedback from potential clients to continuously refine our marketing strategies. Your role will also entail creating and managing social media campaigns aimed at enhancing our brand visibility. In addition, you will be responsible for conducting market research to identify trends, customer needs, and competitive analysis. An essential part of your job will involve analyzing marketing performance data and presenting regular reports to senior management, accompanied by actionable insights. About the Company: We are an accounts process outsourcing (APO) company based in Secunderabad - Hyderabad. With a diverse clientele spanning across various business verticals, we specialize in accounting, taxation, software development, mobile application development, web design, and hosting services. Join us in our mission to deliver exceptional services to our clients and make a significant impact in the industry.,

As a Business Development Specialist with 3-4 years of experience, you will play a critical role in driving the growth of the company by identifying new business opportunities, establishing strong relationships with potential clients, and expanding the company's market presence. Your primary objective will be to increase revenue, foster strategic partnerships, and contribute to the overall success of the organization. You will be responsible for conducting market research to identify emerging trends and potential business opportunities. Analyzing competitor activities and industry trends will also be crucial in identifying areas for growth. Developing and implementing strategies to generate new leads and prospects will be a key aspect of your role. Utilizing various channels such as networking events, social media, and referrals will help attract potential clients to the company. Identifying and approaching potential clients to introduce the company's products or services will be part of your responsibilities. Building and maintaining strong relationships with key stakeholders and decision-makers will also be essential for client acquisition and management. Preparing and presenting business proposals and presentations to potential clients will be necessary. Negotiating contracts and terms with clients to secure business deals will also be a crucial part of your role. You will need to identify and establish strategic partnerships and alliances that align with the company's goals. Managing these partnerships to ensure mutual benefits and successful collaborations will also be part of your responsibilities. Developing and implementing strategies to achieve sales targets and revenue growth will be a key focus. Monitoring and reporting on sales performance and progress towards goals will help track the company's success. Ensuring high levels of client satisfaction through effective communication and service delivery will be essential. Addressing client concerns and issues promptly and professionally will help maintain strong client relationships. Working closely with marketing, sales, and product development teams to align business strategies will be crucial. Sharing market insights and feedback with internal teams to enhance products and services will contribute to the company's growth. Maintaining accurate records of business development activities, client interactions, and sales performance will be necessary. Preparing regular reports and presentations for management will help track progress and success. Staying updated with industry trends, best practices, and new technologies will be important. Continuously seeking opportunities to improve business development processes and strategies will help drive the company's growth. To qualify for this role, you should have a Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree or relevant certifications will be a plus. Proven experience in business development, sales, or a similar role is required. Strong interpersonal and communication skills, excellent negotiation and presentation abilities, analytical and strategic thinking skills, proficiency in CRM software and Microsoft Office Suite, self-motivation, and the ability to work independently and as part of a team are essential. Being adaptable and open to learning new strategies and technologies will also be beneficial.,

As an Associate Director in the Institutional Sales department of an Ed-Tech company specializing in Assessment Sales, you will be responsible for strategically implementing new high-efficiency methods to enhance overall sales performance and quality. Your leadership will play a crucial role in guiding sales teams across different states to acquire higher education institutes by developing and executing high-quality strategic plans. Your key responsibilities will include prospecting for potential new clients, converting leads into business opportunities, and maintaining a robust pipeline through effective cold calling and networking within your market or geographic area. You will be expected to identify decision-makers within client organizations, arrange meetings between them and company leaders, and collaborate with your team to create tailored proposals that address client needs and objectives. In addition, you will be responsible for pricing solutions/services, managing client objections, presenting new products/services, and nurturing existing client relationships to ensure high levels of client retention. Your role will also involve working closely with internal colleagues to meet customer requirements, participating in client debriefs, overseeing service delivery, handling institute escalations, and driving new initiatives to achieve organizational success. Furthermore, you will be managing a team while also actively engaging in individual outbound calls to mid/senior-level B2B clients both domestically and internationally. It is important to note that the company operates as an intermediary connecting candidates with potential employers in India, and while efforts are made to verify job postings and client credibility, candidates are encouraged to conduct their own assessments. Your personal information will be handled confidentially and shared with consent, and the company disclaims liability for any consequences arising from reliance on job postings or services provided. By engaging with the company, you implicitly accept and consent to these terms, understanding that they are subject to change without prior notice.,

You will drive business growth by identifying and selling prospects while maintaining strong relationships with clients. It is essential to closely monitor the competitor market to stay ahead. Building a robust network with contractors, builders, HNI clients, and architects is crucial for success in this role. Maintaining high-quality service standards and enforcing organizational guidelines is a key responsibility. You should possess strong closing skills, excel in client relationship management, and have excellent presentation and communication abilities. Client acquisition, retention, and enhancement are at the core of this position. Your experience with various categories such as contractors, HNI individuals, house owners, architects, structure consultants, and project management consultants will be valuable. Regular meetings with civil contractors, interiors contractors, and other stakeholders are necessary to achieve sales targets in project sales. Conducting technical and commercial meetings with clients on behalf of the company, preparing BOQ specifications, proposals, and proforma invoices, and identifying upcoming projects to include our products in project BOQ are vital tasks. Competitive intelligence gathering in the local market will enhance your understanding of both local and global competitors. Maintaining proactive follow-ups with existing clients, having experience in the construction chemical and building material industry, and fostering strong relationships with builders, architects, and contractors are essential. Previous experience in project sales, good communication skills, and a proactive approach are highly desirable for this role. If you are interested in this opportunity, please share your resume at capitalplacementgurgaon@gmail.com.,

As a Client Coordinator/Digital Marketing professional with over 3 years of experience in the Digital Marketing Agency industry, you will play a crucial role in managing client relationships, coordinating digital marketing projects, and ensuring successful delivery of services. Your responsibilities will include serving as the primary point of contact for clients, collaborating with internal digital marketing teams, overseeing the implementation of digital marketing strategies, and providing regular reports on project progress. Additionally, you will be responsible for client retention, team collaboration, problem-solving, team leadership, and staying updated with the latest trends in digital marketing. Key Responsibilities: - Serve as the primary point of contact for clients, ensuring clear communication and addressing client queries promptly. - Coordinate with internal digital marketing teams to ensure project deliverables align with client expectations and meet deadlines. - Oversee the implementation of digital marketing strategies, including SEO, SEM, PPC, Social Media, and Content Marketing. - Collaborate with different teams within the agency to ensure seamless project execution and provide feedback for team performance improvement. - Ensure high levels of client satisfaction through continuous engagement, feedback collection, and issue resolution. - Provide clients with regular reports on project progress, performance metrics, and suggest improvements for future campaigns. - Handle client complaints and feedback professionally, working towards swift resolution of any project issues. - Lead and mentor junior team members, fostering a collaborative work environment and ensuring alignment with the agency's goals. - Stay up-to-date with the latest trends in digital marketing to benefit clients from cutting-edge strategies and innovations. Key Requirements: - Minimum of 3+ years of experience in client coordination within a digital marketing agency. - Strong understanding of SEO, PPC, Social Media, and Content Marketing. - Excellent written and verbal communication skills. - Proven ability to manage multiple projects, prioritize tasks, and meet tight deadlines. - Strong relationship-building skills and customer-focused mindset. - Ability to collaborate with cross-functional teams and coordinate efforts to meet client expectations. - Analytical skills to analyze campaign performance metrics and provide actionable insights. - Proficiency in digital marketing tools such as Google Analytics, Google Ads, SEMrush, or similar platforms. - Certification in digital marketing or relevant tools is a plus. If you are a highly organized, strong communicator, and possess in-depth knowledge of digital marketing tools and strategies, we would love to have you join our dynamic team in Noida.,

The position holder will be responsible for managing a team of 5-6 individuals. You will be expected to build and maintain productive and professional relationships with clients. Your key tasks will include accurately planning, forecasting, and achieving fortnightly and monthly client retention and revenue targets from the assigned set of clients. It will be crucial to maximize revenue by upselling higher value services and meeting the client retention and revenue targets on a regular basis. You will need to follow a systematic approach to follow-up with clients and ensure time-bound closures. Additionally, prompt resolution of any client complaints will be essential to maintain client satisfaction. The role will also require you to conduct 4-5 in-person meetings (F2F) with clients onsite on a daily basis to discuss their requirements and provide necessary support.,

As a Customer Relation Executive (CRE) at Ainvox, you play a crucial role in maximizing our clients" utilization of the cloud telephony platform. Your primary responsibilities involve fostering strong client relationships, offering expert guidance, and ensuring client satisfaction to drive their business growth. Your key responsibilities include maintaining and updating client contact databases accurately, engaging both active and potential clients to enhance platform adoption by showcasing the benefits of features such as automated call campaigns and call masking. You will promptly address client inquiries, concerns, and feedback to deliver a seamless experience, and log essential details from client interactions in our CRM system for consistency. Additionally, you will communicate client commitments to the sales team to facilitate subscription renewals or feature expansions, and track and report on client engagement metrics to evaluate retention efforts. Attending regular team meetings to align on performance goals and share insights is also part of your role, all while upholding professionalism and respect in all client interactions. To excel in this position, you should have a minimum of 1 year of experience as a Customer Relation Executive, hold a Bachelor's degree in any discipline, and exhibit high proficiency in spoken and written English. Proficiency in Hindi is considered advantageous. Familiarity with SaaS business models and client lifecycle management, as well as strong communication and interpersonal skills to establish client trust, are essential. You must be able to work independently in a fast-paced remote environment and demonstrate a genuine passion for assisting clients in achieving success through innovative communication solutions. This is a full-time position with a day shift schedule. The preferred educational qualification is a Bachelor's degree, and the preferred experience includes a total of 1 year of work experience, specifically as a Customer Relation Executive for 1 year. Proficiency in Hindi and English is preferred, and the work location is in person.,

As a Business Development Manager at our interior designing company based in Pune, Maharashtra, your primary responsibility will be to identify and pursue new business opportunities in the field of interior design. You will conduct market research to stay informed about industry trends and potential clients while developing and maintaining a network of industry contacts to generate leads. You will collaborate with clients to understand their interior design needs and preferences, working closely with the design team to develop tailored proposals and presentations. Your role will involve conducting presentations to showcase our portfolio and capabilities, aiming to build and maintain strong, long-term client relationships. As part of project coordination, you will liaise between clients and the interior design team to ensure clear communication and understanding of project requirements. Collaborating with designers, you will create innovative and practical design solutions while monitoring project timelines and budgets to ensure successful project delivery. To qualify for this role, you should hold a Diploma or Bachelor's degree in a related field, preferably from an interior design or exhibition background. Excellent verbal and written communication skills, negotiation skills, and 1-3 years of experience in interior design or the real estate field are required. Join us in our belief that outstanding design is achievable regardless of the budget, and together we can make a significant difference through attention to detail in every project.,

Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support services, new release information, events, all to ensure the customer is successful using the Meltwater software. Some of the things you'll be doing include Renewal Revenue Quota: Core Job Responsibilities: Sales & Operational: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory. Conduct sales activities like making a high volume of calls and emails each week, planning ahead, forecasting etc to drive renewals to closure Manage and be responsible for gross churn, net retention, and revenue for assigned territories Stay up to date with Meltwater product training and market benchmarks Identify opportunities to retain as well as opportunities for extended terms & additional growth. Be an expert in Meltwater products, as customers will need help with training, deployment and adoption to ensure customer success, which drives their renewals. Manage the different facets of subscription and support renewals Prepare the renewal letters, quotations, invoices, and notifications Contact clients directly to negotiate terms and conditions and render renewal contracts Position services and escalate pain points to the Sales and Customer Success team Forecast trends and suggestions on how those trends can enhance retention rates Bridge between Sales, Finance and Customer Success Refine renewal strategies that proactively engage a client in chopping the churn rates Augment the upsell and cross-sell opportunities Work with the product team to receive feedback on the growing requirements of a customer Who you are (For Job Ad): You have at least 1-3 years of account management and/or renewal experience Salesforce.com or a similar CRM system exposure is added advantage Strong Written & Verbal communication skills Willing to go the extra mile with a strong work ethic; Self-directed & resource Operationally Excellent Ability to manage a highly transactional work environment Ability to excel at time management and prioritization Strong interpersonal skills and strive to maintain strong relationships with customers & colleagues Best in class customer service and communication skills over the phone & in email Experience with renewal process and/or background in software preferred. Requirements for the job: Work Experience 2-9 years of experience in sales or account management Relevant industry experience in media monitoring/SaaS/PR/Marketing Education Graduate in any field Competencies Required: Technical Generic Sales Excellence Business Foresight Client Centricity Business Need Analysis Project Management Business Negotiation Cross-functional collaboration Interpersonal skills Innovative Mindset Leadership Problem Solving Communication

Roles and Responsibilities Manage a team of customer success professionals to drive revenue growth through cross selling, upselling, and retention strategies. Identify new business opportunities by leveraging existing relationships with key decision-makers at target companies. Collaborate with internal stakeholders to ensure seamless delivery of services across departments such as sales, marketing, and operations. Supporting Actions Opportunity identification cross sell opportunities from centrally shared customer data Understanding relevant user insights and pitch cross-sell opportunities directly and through customer service executives (CSEs) of units Awareness of available products bouquet and their fit with various customer personas Identifying opportunities to offer combination solutions based on customer needs Cross LOB communication Nurturing relationships with CSEs of units to enable meaningful scale for cross sell opportunities and improve customer lifecycle value Work with cross-unit teams to set and achieve targets for cross-sell, new client acquisition & higher products per customer Managing lead generation and closure Ensure robust lead generation by networking across CSEs of various units to drive cross sell opportunities Follow up with sales teams for closure of leads generated Query redressal De-bottlenecking any issues, wherever needed Achieving new client acquisition & cross sell targets Ensuring the new client acquisition targets for the branch are achieved Ensuring consistent delivery of cross-sell product/service offerings, driving innovation basis contextual needs of the customer Tracking scale and quality on a day to day basis and identifying opportunities for improvement

Position Summary This is an outside sales position that requires a highly motivated, innovative, Business development professional. The ideal candidate needs to have prior experience of minimum 5-6 years of selling products and solutions to EPC and other customers involved in projects. Prior experience of selling to projects is mandatory for this position. The ideal candidature is responsible for managing projects at EPC. He should be connected with all stake holders and updated about the latest projects in bidding and planning stages with Owner companies and EPCs. This role is to develop and maintain value-added relationships at multiple stakeholders (EPCs, Owner Companies etc.) to position Swagelok as a preferred supplier. The associate is the primary customer interface and part of the team responsible for providing a variety of services, solutions, support, and information in a manner that builds trust, confidence and long-term business. Role & responsibilities Early engagement with Owner & PMC/EPC Companies in restricting AVL for all identified projects. Preparing a strategy documents for these projects. Package vendor management. Responsible for Project sales in south India. Building rapport with Owner Companies, Contractors, EPCs & end-users in South India. Understanding market situation in terms of requirements with respect to competition. Analyzing competition in assigned geography and effectively protecting the market share. Knowledge of Fluid system components and people responsible at EPC. End user management-development and mentoring with an overall end to end service approach to customer. Continually seeking opportunities to increase customer satisfaction and deepen client relationships. Builds a knowledge base of each customer involved in projects. Key Account Management. Sales forecasting and sales strategy. Opportunity management and reporting. Supporting sales team by identifying key projects and early engagement with Owner and EPC Companies. Engagement with all departments at Owner companies/EPC. Experience: 5-6 years of selling products and solutions to EPC and other customers involved in projects. Prior experience of selling to projects is mandatory for this position. Skills: Excellent communication, both oral and written. Excellent presentation skills, Computer proficiency in MS Office packages including Word, Excel and Outlook is a key requirement for the job.

We are seeking an experienced and dynamic Senior Business Development Manager Climate Change to join our sustainability and climate action team. This role will be pivotal in expanding our climate-related services, building strong partnerships, and developing strategic solutions around carbon markets, ESG, and sustainability. Key Responsibilities: Lead business development for climate change, sustainability, ESG, and carbon credit-related services Develop and execute client engagement strategies to secure national and international projects Coordinate with internal technical and consulting teams to prepare tailored proposals Identify tenders and funding opportunities from corporates, multilaterals, and government agencies Represent the organization in external meetings, webinars, and conferences Stay updated on policy changes, market trends, and global climate initiatives Maintain and grow client relationships with a focus on long-term partnerships Track business leads and ensure timely conversions aligned with revenue goals Report key business metrics and forecasts to the Managing Director Candidate Requirements: Minimum 8 years of experience in business development roles, preferably in climate change or sustainability domains Strong understanding of carbon markets, GHG accounting, ESG frameworks, and climate policy Proven ability to win and manage consulting projects in a competitive environment Exceptional communication, presentation, and client relationship skills Masters degree in Environmental Science, Sustainability, Climate Policy , or related field

Role Overview: We are looking for a motivated and client-focused Client Servicing Executive with 3 to 5 years of proven experience in a digital marketing agency environment. The ideal candidate will be responsible for building and maintaining strong client relationships, ensuring project delivery, and driving client growth through upselling and cross-selling strategies. End-to-End Campaign & Project Management: Own and manage the entire lifecycle of digital marketing projectsfrom client briefing to strategy development, execution, optimization, and final delivery. Ensure timely execution by coordinating with internal departments like media, creative, and tech. 1. Client Relationship Management: Act as the primary point of contact for clients, ensuring transparent, timely, and value-driven communication. Maintain strong relationships by addressing queries, providing performance insights, and driving digital growth conversations. 2. Client Engagement & Retention: Drive consistent engagement with clients through regular performance reviews, strategy discussions, and optimization suggestions. Ensure satisfaction and long-term retention by aligning deliverables with the clients digital goals. Cross-Selling & Up-Selling Digital Services: Identify opportunities within existing client accounts to pitch additional digital servicessuch as SEO, Paid Media, Content Marketing, Performance Campaigns, or Social Media Managementbased on evolving business needs. Strategic Campaign Support: Assist in planning and analyzing performance marketing campaigns across platforms like Google Ads, Meta Ads, LinkedIn, etc. Provide data-backed suggestions to enhance ROAS, CTR, and overall campaign success. Interdepartmental Coordination: Collaborate closely with the performance, creative, content, and analytics teams to ensure the digital marketing deliverables are aligned with strategy, performance targets, and client expectations. Requirements: 3 - 5 years of experience in client servicing within a digital marketing agency is mandatory Strong understanding of digital channels (SEO, Paid Marketing, Social Media Marketing, etc) Proven ability to handle multiple clients and projects simultaneously Excellent communication, interpersonal, and organizational skills A proactive, problem-solving mindset with a client-first attitude Bachelor's degree in Marketing, Communications, Business, or related field Why Join Wildnet - Established Industry Leader: 15+ years of expertise in digital marketing and IT services; among the pioneers in India's digital space. Great Place to Work Certified: Recognized for fostering a flexible, positive, and people-first work culture. Learning & Growth: Fast-paced environment with ongoing training, career advancement, and leadership development opportunities. Health & Wellness Benefits: Comprehensive insurance and wellness support for employees and their families. Work-Life Balance: Flexible Working hours, 5-day work week and generous leave policy to support personal well-being. Exposure to Top Clients: Work on diverse projects with leading global brands across industries

Account Management: Develop and maintain strong relationships with key clients. Serve as the main point of contact for key accounts, addressing their needs and resolving issues promptly. Conduct regular meetings and business reviews with clients to ensure their satisfaction and identify growth opportunities. Sales Strategy and Execution: Develop and implement account strategies to achieve sales targets and business objectives. Identify and pursue new business opportunities within existing accounts. Prepare and deliver compelling sales presentations and proposals tailored to client needs. Customer Relationship Management: Understand client business goals, challenges, and needs to provide effective solutions. Provide exceptional customer service and support to key accounts. Foster long-term relationships to ensure client retention and loyalty. Market Analysis and Reporting: Monitor market trends, competitor activities, and client feedback to inform account strategies. Prepare regular reports on account performance, sales activities, and market conditions. Utilize CRM systems to track and manage client interactions and sales activities. Collaboration and Coordination: Work closely with internal teams, including marketing, product development, and customer service, to deliver seamless solutions to clients. Coordinate with supply chain and logistics teams to ensure timely delivery of products and services. Participate in cross-functional projects and initiatives as needed.

Urgent Hiring for Key Account Manager (KAM) Base Location :Gurgaon Experience : 3 + yrs (relevant) No. of Open Positions: 4 Budget for the role : 6 lpa Industry Preference- Automobile Job Summary: The Key Account Manager (KAM) is responsible for managing and growing relationships with strategically important clients. The KAM will act as the single point of contact for assigned key accounts, ensuring excellent client servicing, resolving issues proactively, and identifying new business opportunities to drive revenue growth. Key Responsibilities: Develop a deep understanding of client needs, objectives, and business models. Serve as the primary point of contact for assigned key accounts. Build and maintain strong, long-term client relationships. Manage day-to-day client operations, including service delivery, escalations, and performance monitoring. Coordinate internally with operations, service, and technical teams to ensure smooth execution. Drive client retention, satisfaction, and account growth through consultative engagement. Analyze account performance and prepare regular review reports for clients and internal stakeholders. Identify upselling or cross-selling opportunities within existing accounts. Work with cross-functional teams to address client feedback and continuously improve service delivery. Monitor market trends and competitor activities to adjust strategies accordingly. Key Skills & Competencies: Excellent communication and interpersonal skills Strong client-handling and relationship-building ability Proactive problem-solving and conflict-resolution skills Good analytical and reporting abilities Strategic thinking with a business growth mindset Ability to work under pressure and meet deadlines Proficiency in Excel, PowerPoint, CRM tools

Job Description :- Regional Manager (RM) Role Summary: The RM will be accountable for independently managing the region as a profit center, ensuring operational excellence, financial performance, team development, and customer satisfaction. Key Responsibilities: Lead the regional business unit with complete ownership of P&L. Monitor and control operational costs and overheads to meet profitability targets. Drive sales across Sundry, FTL (Paid & To-Pay), and Contractual segments. Ensure cost-efficient operations and adherence to dispatch and delivery norms. Strategize for market penetration, customer acquisition, and business growth. Manage regional teams, ensuring high performance, low attrition, and skill development through training. Maintain strong client relationships, with focus on corporate and key accounts. Ensure timely collections and adherence to credit policies. Oversee HUB operations and vendor management, driving innovation in service delivery. Ensure compliance with internal SOPs, document flow, bank reconciliations, and support in audits. Provide overall administrative leadership for the region.

Help the Marketing Team in the following activities (a) Achieving Organization Goals & Business Targets through : Acquisition of New Clients. Activation of Inactive Clients.Retention of Existing Clients through personalized service. (b)Promotion of all business segments c) Network development : Addition of New Branches. Addition of Business Associates - Franchisees, Inhouse Franchisees (d) Customer Support : Enhance customer service ensuring customer satisfaction/delight. Ensure that timely actions are initiated to resolve the customer related issues, branches and franchisees. Preparation and compilation of various business data like segment wise daily brokerage, Business Summary, Target Vs Achievement, New Account Sourcing, Follow-up of Database etc. Identifying market requirements. Preparing promotional materials, formulation like Brochures, Pamphlets, Business Articles, other effective tools in coordination with various departments. Preparation of Media Plan in consultation with top management for effective Media Coverage

Roles and Responsibilities Manage key accounts by identifying new business opportunities, developing strategies to grow revenue, and ensuring client retention. Develop strong relationships with clients through regular communication, understanding their needs, and providing tailored solutions. Collaborate with internal teams (e.g., sales, operations) to deliver exceptional service and resolve any issues that may arise. Analyze market trends and competitor activity to stay ahead in the industry. Identify cross-sell/up-sell opportunities for existing clients.

•Serve as the lead contact for assigned key clients.Identify upselling & cross-selling opportunities.•Liaise with internal operations, customer service, billing, to ensure smooth service delivery.•Provide clients with regular reports on delivery . Required Candidate profile • Strong understanding of logistics services . • Bachelor's degree in Logistics, Supply Chain, (MBA preferred). • 3–7 years of experience in account management. •

We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager)Minimum Qualification - Graduate (Any Field)Experience Required - (1-5) Years Candidate must have relevant industry experience. Roles and Responsibilities You will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable in presenting products or services , as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of calls and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects. Intrested Candidate Can share the resume at pujita.verma@tradeindia.com or contact at 7054121294 ( Whatsapp Message only )