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1689 Client Retention Jobs

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3.0 - 5.0 years

4 - 5 Lacs

bangalore rural, bengaluru

Work from Office

Role & responsibilities The Assistant Sales Manager is responsible for both new business and retention of existing clients. He establishes and maintains strong business relationships with clients. He/She provides quotations to new prospects in accordance to the guidelines, risk management and underwriting profitability. He/She also handles renewal policies, clients enquiries relating to all insurance products and delivers corporate presentations. He/She must be results oriented and possess a deep passion for sales. He/She must possess good interpersonal skills to deliver a personalised experience for his/her clients. Assistant Sales Manager for Heavy Machinery Industry Tasks Collate, update ...

Posted 15 hours ago

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6.0 - 11.0 years

4 - 9 Lacs

dehradun, gurugram

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Business Development – Domestic (Third Party/CMO): Graduate/MBA with proven exp. in pharma contract manufacturing. Responsible for client acquisition, third-party marketing, relationship mgmt. & driving business growth in domestic markets.

Posted 16 hours ago

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12.0 - 16.0 years

0 Lacs

indore, madhya pradesh

On-site

Role Overview: As a Regional Sales Manager/Head in the broking industry, you will be responsible for driving business growth and sales performance within the assigned region. Your role will involve leading a high-performing sales team by leveraging your expertise in financial markets, client acquisition, and channel development. Key Responsibilities: - Manage and mentor a team of Area Managers, Relationship Managers, and Sales Executives to ensure high performance standards and goal achievement. - Develop strategies for acquiring retail and HNI clients, increasing Assets Under Management (AUM), and maintaining high client satisfaction levels. - Onboard and activate sub-brokers, channel partn...

Posted 1 day ago

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7.0 - 11.0 years

0 Lacs

haryana

On-site

Role Overview: As an experienced and dynamic Associate Director of Brand Management, you will lead key client relationships, drive strategic brand growth, and execute impactful influencer and digital campaigns. Your role will require a mix of strategic thinking, client leadership, and operational excellence to cultivate enduring brand partnerships and achieve tangible outcomes. Key Responsibilities: - Act as the primary point of contact for key brand clients, fostering and sustaining long-term relationships. - Develop and implement brand planning, annual strategies, and quarterly review frameworks to deliver measurable business results. - Drive revenue growth and client retention for a portf...

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3.0 - 5.0 years

5 - 9 Lacs

kolkata, mumbai, new delhi

Work from Office

OrganizationAndaz Delhi Summary Experience & Industry Knowledge Minimum 3+ years of experience in corporate sales within luxury hospitality (5-star or branded hotels), Proven expertise in driving room bookings, managing corporate events, and delivering MICE business, Strong understanding of B2B corporate travel partnerships, including Travel Management Companies (TMCs) and corporate accounts, In-depth knowledge of the Delhi/NCR corporate market, client behaviors, and business opportunities, Experience in crafting and executing strategic sales initiatives to achieve revenue growth, Sales & Relationship Management Develop, maintain, and expand strong relationships with corporate clients, TMCs,...

Posted 1 day ago

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3.0 - 5.0 years

5 - 9 Lacs

kolkata, mumbai, new delhi

Work from Office

OrganizationAndaz Delhi Summary Experience & Industry Knowledge Minimum 3+ years of experience in corporate sales within luxury hospitality (5-star or branded hotels), Proven expertise in driving room bookings, managing corporate events, and delivering MICE business, Strong understanding of B2B corporate travel partnerships, including Travel Management Companies (TMCs) and corporate accounts, In-depth knowledge of the Delhi/NCR corporate market, client behaviors, and business opportunities, Experience in crafting and executing strategic sales initiatives to achieve revenue growth, Sales & Relationship Management Develop, maintain, and expand strong relationships with corporate clients, TMCs,...

Posted 1 day ago

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10.0 - 14.0 years

0 Lacs

bhubaneswar

On-site

As a Cluster Head / Regional Head - Private Wealth at our client, one of the leading NBFCs, your role will involve managing and expanding the portfolio of private wealth clients. You will be responsible for overseeing a team of wealth managers and ensuring high-quality service delivery. Your duties will include developing and implementing business strategies, monitoring market trends, and ensuring compliance with regulatory requirements. Additionally, you will be accountable for achieving financial targets, building strong client relationships, and representing the company at various industry forums and events. Key Responsibilities: - Experience in private wealth management, portfolio manage...

Posted 1 day ago

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1.0 - 3.0 years

1 - 2 Lacs

ranchi

Work from Office

Roles and Responsibilities Generate leads through field work, client meetings, and sales activities. Develop business relationships with clients to drive revenue growth. Achieve targets by acquiring new clients and retaining existing ones. Handle pressure situations effectively. Desired Candidate Profile 1-3 years of experience in B2B sales or related field. Strong selling skills, convincing power, and presentable appearance. Excellent communication skills for effective client interactions. Team skills for collaborative working environment. Male Candidates preferred.

Posted 1 day ago

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3.0 - 5.0 years

6 - 8 Lacs

mumbai, pune, ahmedabad

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Designation: Business Development Manager - Facility Management Job Location: Pune, Mumbai and Ahmedabad Number of Positions Available: 5 Job Type: Permanent Qualification: Graduate Experience: 3 to 5 years of business development experience in IFMS, Manpower or related industries Industry/Experience Specification: Candidate from Facility Management, Manpower or related industries preferred Job Role: Business Development Executives/Managers would concentrate on expanding company's client base in the IFMS sector. This role involves generating leads, negotiating contracts, and building long-term client relationships. Candidates with 3-5 years of business development experience are ideal. The B...

Posted 1 day ago

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1.0 - 6.0 years

3 - 8 Lacs

navi mumbai, pune, mumbai (all areas)

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We are looking for energetic Sales & Marketing Executives to drive customer acquisition and business growth across B2B and B2C segments. You'll be responsible for generating leads, managing client relationships and ensuring smooth project execution. Required Candidate profile Identify & convert B2B/B2C leads Manage clients, proposals & negotiations Drive marketing campaigns & ensure project delivery Multiples of JOB.

Posted 1 day ago

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7.0 - 10.0 years

20 - 30 Lacs

jaipur

Work from Office

Job Description: Were looking for a dynamic professional to manage a P&L role focused on delivering a world-class service experience to existing customers. The position emphasizes upselling premium packages, driving client retention, and ensuring customer satisfaction through a needs-driven service team. Additionally, you will execute strategic marketing initiatives to enhance client engagement and service outcomes. Drive business growth for both topline and bottom-line in the Zone. Develop and execute the annual operating plan, including revenue and cost forecasting. Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members. Ensure timely delivery...

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5.0 - 8.0 years

10 - 20 Lacs

chandigarh

Work from Office

1) Address Personal Banking, Business Banking, Wealth & Insurance needs of HNI clients. 2) Achieve the Targets set in terms of product mix. 3) 360 degree coverage of client needs across his personal & business banking/financial needs. 4) Relationship Management profile involving acquiring, growing and deepening HNI customer relationships through effective relationship management. 5) Focusing on the analysis and satisfaction of HNI Customers financial, banking, investment and business needs and objectives. 6) Provide professional customer service to achieve a high percentage of customer wallet share and satisfaction leading to client retention and growth. 7) Manage the portfolio to de-risk ag...

Posted 1 day ago

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2.0 - 3.0 years

5 - 6 Lacs

surat

Work from Office

Relationship Managers Acquisition- Demat cum Trading Accounts , Equity Broking 1) The candidate will carry a traget of Acquisition of Demat & Trading accounts , with atleast Rs.1 Lac of Margin per account, through direct sales (face to face), cold calling, networking, your own data/sources, and references. 2) Building and maintaining relationships with clients, understanding their investment needs, and providing personalized investment solutions. 3) Identifying new business opportunities within the assigned cluster of key accounts, cross-selling financial products sych as Mutual Funds, PMS, AIF, Structured Products, Insurances. 4) Serving as the primary point of contact for key accounts, add...

Posted 1 day ago

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5.0 - 8.0 years

10 - 20 Lacs

mumbai

Work from Office

1) Address Personal Banking, Business Banking, Wealth & Insurance needs of HNI clients. 2) Achieve the Targets set in terms of product mix. 3) 360 degree coverage of client needs across his personal & business banking/financial needs. 4) Relationship Management profile involving acquiring, growing and deepening HNI customer relationships through effective relationship management. 5) Focusing on the analysis and satisfaction of HNI Customers financial, banking, investment and business needs and objectives. 6) Provide professional customer service to achieve a high percentage of customer wallet share and satisfaction leading to client retention and growth. 7) Manage the portfolio to de-risk ag...

Posted 1 day ago

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0.0 - 3.0 years

1 - 3 Lacs

rajkot

Work from Office

Responsibilities: * Ensure client satisfaction through timely communication & issue resolution * Manage client relationships with English proficiency * Drive client retention through exceptional service delivery

Posted 1 day ago

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5.0 - 10.0 years

4 - 18 Lacs

chennai

Work from Office

Skills Required 510 years in B2B sales (robotics, automation, or SaaS for manufacturing/logistics). Strong in consultative selling, communication, and negotiation. Skilled with CRM tools and managing long, high-value sales cycles. Provident fund Health insurance

Posted 1 day ago

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1.0 - 3.0 years

5 - 8 Lacs

noida

Work from Office

Executive/Sr executive||Business delivery Common, Noida The position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure that clients are using and derive benefit from IndiaMART Interact with clients over calls & video calls to achieve weekly,monthly sales and client retention targets Prompt resolution of client complaints Daily 18-20 client video meetings and call discussions for sales & servicing Accurate mapping of products/services in clients e-catalog Systematic follow-up with the clients to ensure time-bound closure to sales & service issues Experience Range: 1 - 3 years Educational Qualifications: Any graduation,orMBA/PG...

Posted 1 day ago

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1.0 - 6.0 years

4 - 9 Lacs

coimbatore

Work from Office

Assistant Manager / Manager - KCD Coimbatore - B2B SALES AND SERVICE Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Experience Range: 1 - 7 years Educational Qualifications: Any graduation,orMBA/PGDMin Marketing Job Responsibilities: Position holder ...

Posted 1 day ago

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12.0 - 14.0 years

14 - 16 Lacs

mumbai, mumbai suburban, mumbai (all areas)

Work from Office

We are looking an strategic CRM Head to lead our customer relationship management initiatives The candidate will bring in-depth knowledge of CRM systems & real estate sales cycles This role requires cross-functional coordination & strong leadership . Required Candidate profile Develop and execute CRM strategies aligned with business objectives Oversee CRM platforms such as Farvision, Zoho, or equivalent tools Map customer journeys across all touchpoints and identify gaps .

Posted 1 day ago

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3.0 - 6.0 years

5 - 9 Lacs

patna

Work from Office

Business Manager Build and leverage relationships with existing clients through proactive, creative and ongoing client service to ensure retention of clients. Experience Range: 3 - 6 years Educational Qualifications: Any graduation,andMBA/PGDM Job Responsibilities: Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of...

Posted 1 day ago

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1.0 - 5.0 years

2 - 6 Lacs

mumbai

Work from Office

Assistant Manager and Client service | Senior Executive B2B sales, Mumbai, Mumbai Job description IndiaMART InterMESH Limited is hiring for clients ervicing profile. Designation : Executive , Sr. Executive , Assistant Manager & Manager Qualification : Graduate/MBA +1 year of relevant experience. Experience Range: 1 - 5 years Educational Qualifications: Any graduation,andMBA/PGDMin Marketing Job Responsibilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other...

Posted 1 day ago

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2.0 - 3.0 years

5 - 6 Lacs

mumbai

Work from Office

Relationship Managers Acquisition- Demat cum Trading Accounts , Equity Broking 1) The candidate will carry a traget of Acquisition of Demat & Trading accounts , with atleast Rs.1 Lac of Margin per account, through direct sales (face to face), cold calling, networking, your own data/sources, and references. 2) Building and maintaining relationships with clients, understanding their investment needs, and providing personalized investment solutions. 3) Identifying new business opportunities within the assigned cluster of key accounts, cross-selling financial products sych as Mutual Funds, PMS, AIF, Structured Products, Insurances. 4) Serving as the primary point of contact for key accounts, add...

Posted 1 day ago

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2.0 - 3.0 years

6 - 7 Lacs

mumbai

Work from Office

1) The candidate will be responsible for Demat & Trading account opening, with atleast Rs.1 Lac of Margin per account, through direct sales (face to face), cold calling, networking, your own data/sources, and references. 2) Building and maintaining relationships with clients, understanding their investment needs, and providing personalized investment solutions. 3) Identifying new business opportunities within the assigned cluster of key accounts, cross-selling financial products sych as Mutual Funds, PMS, AIF, Structured Products, Insurances. 4) Serving as the primary point of contact for key accounts, addressing queries and providing excellent customer service to ensure client retention. 5)...

Posted 1 day ago

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3.0 - 8.0 years

8 - 12 Lacs

bengaluru

Work from Office

What youll do Your core job is to own our international customer relationships , make them successful and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our international customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our international customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a servi...

Posted 1 day ago

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0.0 - 1.0 years

2 - 2 Lacs

kerala, trivandrum

Work from Office

Help the Marketing Team in the following activities (a) Achieving Organization Goals & Business Targets through : Acquisition of New Clients. Activation of Inactive Clients.Retention of Existing Clients through personalized service. (b)Promotion of all business segments c) Network development : Addition of New Branches. Addition of Business Associates - Franchisees, Inhouse Franchisees (d) Customer Support : Enhance customer service ensuring customer satisfaction/delight. Ensure that timely actions are initiated to resolve the customer related issues, branches and franchisees. Preparation and compilation of various business data like segment wise daily brokerage, Business Summary, Target Vs ...

Posted 1 day ago

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Exploring Client Retention Jobs in India

Client retention is a crucial aspect of any business, as it focuses on maintaining relationships with existing customers to ensure repeat business and loyalty. In India, the client retention job market is growing rapidly, with various industries recognizing the importance of retaining customers in a competitive market.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Chennai
  5. Hyderabad

These major cities are actively hiring for client retention roles, offering a wide range of opportunities for job seekers in this field.

Average Salary Range

The estimated salary range for client retention professionals in India varies based on experience levels. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the client retention field, a typical career progression may include roles such as Client Retention Executive, Client Retention Manager, Senior Client Retention Manager, and ultimately, Director of Client Retention. Each role comes with increasing responsibilities and leadership opportunities.

Related Skills

Alongside client retention skills, professionals in this field are often expected to have strong communication skills, negotiation skills, problem-solving abilities, and a customer-centric mindset. Additionally, knowledge of CRM systems and data analytics can be beneficial for client retention roles.

Interview Questions

  • What strategies would you implement to improve customer retention rates? (medium)
  • How do you handle dissatisfied customers? (basic)
  • Can you give an example of a successful client retention campaign you have implemented in the past? (medium)
  • How do you measure the effectiveness of your client retention strategies? (medium)
  • What steps would you take to win back a lost customer? (medium)
  • How do you prioritize customer retention efforts in a fast-paced environment? (advanced)
  • Describe a time when you had to deal with a challenging client retention situation and how you resolved it. (medium)
  • How do you stay updated on industry trends that could impact client retention strategies? (basic)
  • What role does data analysis play in client retention efforts? (medium)
  • How do you build long-term relationships with clients? (basic)
  • Can you explain the difference between customer retention and customer acquisition? (basic)
  • How do you handle objections from customers regarding your products or services? (medium)
  • Describe a time when you exceeded client retention targets and how you achieved it. (medium)
  • What tools or software do you use to track client retention metrics? (basic)
  • How do you collaborate with other teams, such as sales or marketing, to improve client retention rates? (medium)
  • How do you handle conflicts between clients to ensure their retention? (advanced)
  • What role does customer feedback play in your client retention strategies? (basic)
  • How do you personalize client retention efforts for different customer segments? (medium)
  • Can you give an example of a client retention challenge you faced and how you overcame it? (medium)
  • How do you ensure that client retention efforts align with the overall business goals? (medium)
  • How do you handle high-value clients differently from regular clients in terms of retention strategies? (advanced)
  • Describe a time when you had to convince a client to renew their contract with your company. (medium)
  • How do you handle situations where clients are considering switching to a competitor? (advanced)
  • What role does customer loyalty programs play in client retention efforts? (basic)

Closing Remark

As you explore opportunities in client retention jobs in India, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric mindset during interviews. Prepare for common interview questions and demonstrate your passion for building lasting relationships with customers. With the right skills and mindset, you can excel in the field of client retention and contribute to the growth of your organization. Good luck!

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