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4 Client Retention Jobs

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
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Assistant Manager- Field Sales & Servicing

IndiaMART

1.0 - 3.0 years

Ghaziabad, New delhi, Delhi / ncr

Work from Office

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ...

Posted 5 days ago

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Key Accounts Manager

Info Edge

5.0 - 8.0 years

10 - 15 Lacs

Gurugram

Work from Office

Roles and Responsibilities : Manage a portfolio of existing clients across various industries, including corporate sales, digital sales, print media, radio sales, and upselling opportunities. Develop and execute strategies to retain existing clients through effective communication, problem-solving, and relationship-building. Identify new business opportunities by analyzing market trends and competitor activity to drive revenue growth. Collaborate with internal teams to develop customized solutions for clients' needs. Job Requirements : 5-8 years of experience in B2B sales or account management. Proven track record of success in client retention through concept selling and strategic account m...

Posted 1 week ago

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F. Field Sales Executive

NoBroker

1.0 - 3.0 years

2 - 3 Lacs

Bangalore rural, Bengaluru

Work from Office

Relationship Manager Executive Department: Servicing interested share your resume in whatsapp at 8147597564, HR. Fatiha Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties !!! • Location : Kaikondrahalli, Bengaluru (Bangalore) • Position Type : Full-time • Salary Range : Up to 4.5 LPA to 5.5 LPA (inclusive of variable components & based on current relevant experience) About Us NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is Indias first Proptech unicorn. Its a brokerage-free platform that directly connects property owners with tenants and buyers,...

Posted 3 weeks ago

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Business Manager

IndiaMART

5.0 - 9.0 years

7 - 11 Lacs

Varanasi, Bengaluru

Work from Office

We are looking for a highly skilled and experienced Business Manager to join our team at IndiaMART InterMESH Ltd. The ideal candidate will have a strong background in business management and a proven track record of success. Roles and Responsibility Develop and implement effective business strategies to achieve company goals. Manage and lead a team of professionals to ensure successful project execution. Analyze market trends and competitor activity to identify opportunities and threats. Build and maintain strong relationships with clients and stakeholders. Identify and mitigate risks to ensure compliance with regulatory requirements. Collaborate with cross-functional teams to drive business...

Posted 1 month ago

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Exploring Client Retention Jobs in India

Client retention is a crucial aspect of any business, as it focuses on maintaining relationships with existing customers to ensure repeat business and loyalty. In India, the client retention job market is growing rapidly, with various industries recognizing the importance of retaining customers in a competitive market.

Top Hiring Locations in India

Mumbai
Bangalore
Delhi
Chennai
Hyderabad

These major cities are actively hiring for client retention roles, offering a wide range of opportunities for job seekers in this field.

Average Salary Range

The estimated salary range for client retention professionals in India varies based on experience levels. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the client retention field, a typical career progression may include roles such as Client Retention Executive, Client Retention Manager, Senior Client Retention Manager, and ultimately, Director of Client Retention. Each role comes with increasing responsibilities and leadership opportunities.

Related Skills

Alongside client retention skills, professionals in this field are often expected to have strong communication skills, negotiation skills, problem-solving abilities, and a customer-centric mindset. Additionally, knowledge of CRM systems and data analytics can be beneficial for client retention roles.

Interview Questions

What strategies would you implement to improve customer retention rates? (medium)
How do you handle dissatisfied customers? (basic)
Can you give an example of a successful client retention campaign you have implemented in the past? (medium)
How do you measure the effectiveness of your client retention strategies? (medium)
What steps would you take to win back a lost customer? (medium)
How do you prioritize customer retention efforts in a fast-paced environment? (advanced)
Describe a time when you had to deal with a challenging client retention situation and how you resolved it. (medium)
How do you stay updated on industry trends that could impact client retention strategies? (basic)
What role does data analysis play in client retention efforts? (medium)
How do you build long-term relationships with clients? (basic)
Can you explain the difference between customer retention and customer acquisition? (basic)
How do you handle objections from customers regarding your products or services? (medium)
Describe a time when you exceeded client retention targets and how you achieved it. (medium)
What tools or software do you use to track client retention metrics? (basic)
How do you collaborate with other teams, such as sales or marketing, to improve client retention rates? (medium)
How do you handle conflicts between clients to ensure their retention? (advanced)
What role does customer feedback play in your client retention strategies? (basic)
How do you personalize client retention efforts for different customer segments? (medium)
Can you give an example of a client retention challenge you faced and how you overcame it? (medium)
How do you ensure that client retention efforts align with the overall business goals? (medium)
How do you handle high-value clients differently from regular clients in terms of retention strategies? (advanced)
Describe a time when you had to convince a client to renew their contract with your company. (medium)
How do you handle situations where clients are considering switching to a competitor? (advanced)
What role does customer loyalty programs play in client retention efforts? (basic)

Closing Remark

As you explore opportunities in client retention jobs in India, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric mindset during interviews. Prepare for common interview questions and demonstrate your passion for building lasting relationships with customers. With the right skills and mindset, you can excel in the field of client retention and contribute to the growth of your organization. Good luck!

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