2059 Customer Focus Jobs

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network Administrati...

Manage international BD for APIs in domestic, regulated, Identify & onboard new global clients. Handle dispatch doc. regulatory compliance, & CRM Coordinate with internal teams for timely delivery & project execution. Attend Globally Expo.

Role Overview: As a Technical Lead, your primary responsibility will be to provide technical leadership and guidance to a team of software developers. You will be setting the technical direction, reviewing and approving technical designs and code changes, and mentoring team members. Your role will also involve interacting with clients to understand their requirements, providing technical expertise, and building strong customer relationships to ensure customer satisfaction and repeat business. Additionally, you will manage and coordinate multiple projects simultaneously, track progress, and meet project deadlines. Collaboration with business stakeholders and other team members will be essenti...

As an Engineer in Logistics & Order Handling at Endress+Hauser Liquid Analysis Pvt. Ltd., your role entails managing end-to-end logistics, import/export operations, and operational purchasing activities to ensure smooth and accurate order handling for both domestic and international customers. You will closely coordinate with production, planning, procurement, and global logistics teams to maintain delivery excellence, compliance, and cost efficiency. **Key Responsibilities:** - Plan and manage import and export shipments in compliance with company and statutory regulations. - Coordinate with freight forwarders, customs agents, and suppliers for timely shipment clearance and delivery. - Opti...

As a candidate with 1-4 years of relevant experience, you will be expected to have the following skills and qualities: **Role Overview:** You will be responsible for effectively communicating with US customers, both orally and in writing. Your role will involve utilizing sound computer knowledge, including proficiency in MS Word, Excel, Outlook, and email handling. Preference will be given to candidates with previous experience in handling US customers. Additionally, you must possess good listening skills and the ability to understand the needs of US customers. Being customer-focused, result-oriented, and flexible to organizational requirements is crucial. Strong analytical thinking, a posit...

As a Shift Manager, you will be responsible for overseeing daily operations during your assigned shifts to ensure smooth functioning, excellent customer service, and achievement of operational targets. Your role will involve supervising team members, managing workflows, resolving issues, and maintaining quality, safety, and compliance standards. Key Responsibilities: - Supervise and coordinate the activities of staff during the assigned shift. - Ensure high levels of customer satisfaction through efficient service and quality control. - Manage shift schedules, assign tasks, and ensure adequate staffing. - Handle customer complaints and resolve issues promptly and professionally. - Oversee ca...

Customer Success Lead Gyanplug Remote | 6-day week | 8–12 LPA + incentives. Own student & counsellor journeys, drive MBA admissions, manage KPIs, operations & CRM, mentor team, and collaborate across functions. Excel + Hindi required.

As a Senior Workday Extend Developer at Kainos, you will play a crucial role in designing, automating, building, and supporting innovative products and services for our customers. You will collaborate with a team to advise on the estimated effort and technical implications of user stories and decisions. Additionally, you will have the opportunity to continually learn new technologies and approaches from talented colleagues who will support your professional growth. Your key responsibilities will include: - Championing technology: You will be recognized as an accredited and industry-respected Extend Developer, with opportunities to focus on developing your expertise in your specialist area. -...

As a Senior Technical Support Executive at JiBe, you will be responsible for providing support to vessels and remote offices related to IT hardware and software for office/vessel users. You will assist the Support Team in translating business complexities or issues to internal functional subgroups and vice versa. Your duties will include troubleshooting and diagnosing underlying root causes of issues, managing user administration for JiBe internal access rights, and onboarding new clients" user base. Additionally, you will train ship/office staff on controlling and minimizing communication costs and understand clients" business requirements. Key Responsibilities: - Provide support to vessels...

As an Omni Sport Leader at Decathlon in Kochi, your role is crucial in specializing in women's trekking and hiking, providing expert advice, enhancing customer shopping experience, and contributing to the store's success. Your deep love for outdoor activities and willingness to share your knowledge will make you a valuable asset to the team. - Assist and advise customers on selecting the right trekking and hiking equipment, clothing, and accessories - Share your knowledge about trekking and hiking techniques, best practices, and safety guidelines - Provide tailored assistance to customers based on their individual needs and preferences - Maintain a well-organized and visually appealing store...

Role Overview: You will be responsible for conducting insightful market research to establish a marketing strategy that effectively reaches the target audience. Your creative and analytical thinking will play a key role in evaluating and improving the marketing process. Key Responsibilities: - Identify target audiences, objectives, and desired outcomes of marketing campaigns - Research and develop marketing strategy while evaluating its success - Develop content for marketing campaigns - Stay updated on current marketing trends - Manage and allocate the budget effectively Qualifications: - Bachelor's degree in marketing or a related field - 2-3 years of relevant experience - Strong analytica...

As an Academic Counselor at Jobaaj Learnings, you will play a crucial role in managing outbound leads through calls and providing suitable services or programs based on client requirements. Your responsibilities will include maintaining consistent follow-ups for successful conversions, achieving monthly and quarterly sales targets, recording customer data in the CRM system, and collaborating with marketing and operations teams to ensure customer satisfaction. Key Responsibilities: - Manage outbound leads through calls. - Understand client requirements and recommend suitable services or programs. - Maintain consistent follow-ups for successful conversions. - Achieve and exceed monthly and qua...

As a Field Service Engineer I here at Honeywell, you will have the opportunity to provide technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. In this role, you will impact the efficiency, productivity, and safety of our customers operations by providing exceptional technical support and service. At Honeywell, our people leaders play a c...

JD For SAM - Student Account Manager Job Summary: As a Student Account Manager (SAM) at Vedantu, you will be at the forefront of driving student success and ensuring parent satisfaction. This role involves end-to-end relationship management with parents, supporting their journey through prompt communication, issue resolution, and a focus on student learning outcomes. You all work closely with internal teams including teachers, operations, and sales to deliver a seamless experience. Following is a detailed job description 1. Parent Relationship Management Build and nurture strong, trust-based relationships with parents. Proactively address parent concerns and ensure all queries are resolved p...

Role & responsibilities Service Strategic Planning Developing Service Strategies - Aligning service goals with overall business objectives. Setting Service Standards - Establishing quality, safety, and customer satisfaction benchmarks. Operational Management Service Network Management - Overseeing dealerships, service centers, and workshops. Workshop Operations - Managing workshop efficiency, productivity, and quality. Field & Technical Support - Providing guidance on technical issues to service teams. Warranty and Claims Management - Administering warranty policies and handling claims. Customer Focus Customer Satisfaction - Ensuring high customer satisfaction through effective service deliv...

Medhan Solutions 's Client Based Opening Role : Customer Success Associate Directly Apply Here: https://forms.gle/Ysn2GVLT711mWjoTA Role & responsibilities Manage a portfolio of key accounts , ensuring a high level of customer satisfaction and product adoption. Drive the onboarding process for new clients , ensuring smooth setup and integration of our SaaS solutions into their operations. Provide ongoing support to clients , addressing any issues, troubleshooting , and ensuring the platform is being used effectively. Work closely with clients to understand their needs, propose solutions, and identify opportunities for upselling additional features or services. Conduct regular business review...

We are hiring for International Voice Process -Customer Service / Upselling Profile Undergrad/Grad fresher and exp both can apply Salary 4 LPA to 4.78 LPA MIV upto 3500 24*7 Shifts 5 Days working Gurgaon Perks and benefits Upselling incentives Cab allowances upto 4k

Role Overview: We are looking for an experienced and driven Account Manager to join our team in Bangalore and New Delhi . The ideal candidate will have a strong background in IT services/products sales ,manage services, preferably with experience handling BFSI or Fintech clients . You will be responsible for managing key client relationships, driving account growth, and collaborating with internal teams to deliver effective IT solutions. This role requires excellent communication, negotiation, and analytical skills, along with a strong customer-centric approach. Role & responsibilities Client Relationship Management : Build and maintain strong, long-lasting relationships with clients. Sales ...

Processes : Frontend / Backend / Hybrid Sectors : Tech Support / Non-tech Support / BFSI / ITeS Skills - Good communication skills, customer service orientation, proficiency in MS World & Excel Day Shift , Sunday off

Role & responsibilities May include but not limited to: Manufacturing Variance , PPV, cost revaluation. (Calculations, review, analysis) JDE cost and item-set up. Support of Excess and Obsolescence inventory calculations. Support of LCM (Lower of Cost or Market) inventory valuation. Month-End Close collaboration with cross functional teams to research/resolve inventory related issues/requests to ensure inventory is accurate and reliable. Support routine material requests from warehouse. Oversee work orders and actively work to identify problems when issuing material to avoid accounting variances. Manage obsolescence/disposition/destruction (MRB) process. Support daily inventory analysis/repo...

Experience in Customer Success Experience in SAAS Can handle a team

Finkraft is looking for Account Manager to join our dynamic team and embark on a rewarding career journey Develop and execute account plans for key clients Build and maintain strong relationships with clients by understanding their business needs and goals Identify new business opportunities within existing accounts and develop strategies to expand the business Collaborate with the sales team to develop proposals, presentations, and contracts Monitor and report on account performance, including sales and revenue targets Provide exceptional service and support to clients, responding to inquiries and issues in a timely manner Work closely with internal teams such as sales, marketing, and custo...

Account Manager B2B SaaS Company: Reccopilot - AI recruitment SaaS Location: Remote About Reccopilot Reccopilot is an AI copilot for full-time hiring. We automate sourcing, screening, ranking, candidate comms, and interview scheduling, so Talent teams hire faster with fewer manual steps. We serve SMEs and mid-market companies across the US, UK, and Canada (expanding in India). Role Summary You will own the trial to paid funnel and post-sale outcomes for a named book of prospects/customers. Youll guide 714 day trials to first value, convert to paid, onboard quickly, and drive renewals/expansion. Hours: Customer-aligned; ability to cover US/UK overlaps when needed What Youll Do Own trials to c...

Job title : Sales Executive Job location : Phase - 4 sector - 18 GURGAON Salary - 13000 - 32000 CTC As per the skill and communication Role & Responsibilities: Generating leads via calls. Understand customer needs and promote products or service effectively. Meet and exceed targets and KPIs Handle customer inquiries and provide product information. Maintain accurate records of interactions in our CRM system. Preferred qualification: Graduate and under-graduate both can apply. Experience and fresher both can apply. Requirements: Strong communication and interpersonal skills. About the Process: 6 days working. Sunday fixed off Immediate joiner required How to Apply:Please send your resume .Dee...

Deputy Business Head - Sales Job Summary The position is responsible for leading the sales department and driving customer growth. Develop market penetration strategies, plan advertising campaigns, offerings to retain existing customers and expand the customer base. The individual will oversee all sales activities, operations, customer care, and support systems. They assess the department's effectiveness, identify errors, and make necessary changes to achieve profitability, sales targets, and overall business goals. Additionally, the role plays a strategic part in developing company strategies, leading sales channels, and achieving revenue and profitability targets. They also analyze sales p...