2535 Client Satisfaction Jobs

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1.0 - 5.0 years

4 - 5 Lacs

jaipur

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Hi Job seekers, Job Title: Customer Service Executive Upselling Location: Jaipur, Rajasthan We are looking for enthusiastic and customer-focused Customer Service Executives with strong communication and upselling skills to join our team in Jaipur . The role involves handling customer interactions, resolving queries, and proactively recommending relevant products or services to increase customer value. Salary Slab Upto 5.5 LPA + Lucrative incentives + Cabs are available Candidates from any location in India who are comfortable relocating to Jaipur are welcome to apply. Key Responsibilities Handle inbound and/or outbound customer calls professionally Understand customer needs and provide accur...

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0.0 years

0 Lacs

gurugram, haryana, india

On-site

Company Description Traahi Tapes is a creative video production and post-production studio based in India, working with global clients across podcasts, YouTube content, reels, commercials, real estate videos, and brand films. With over 7 years of industry experience, we specialize in high-quality video editing, storytelling, and content optimization for digital growth. We focus on reliability, fast turnaround, premium quality, and long-term client relationships. Role Description This is a full-time, on-site role for a Customer Support Representative (Chat) located in Gurugram. The individual will be responsible for managing client inquiries through live chat and messaging platforms, ensuring...

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0.0 - 2.0 years

1 - 2 Lacs

lucknow

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Hi Job seekers, Greetings..... Are you ready to kickstart an exciting career with a dynamic multinational BPO in LUCKNOW ? It is on the lookout for enthusiastic individuals to join our team , and it could be YOU! NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY ANY UNDERGRADUATE / GRADUATE /EXPERIENCD / FRESHER ALL CAN APPLY IMMEDIATE JOINERS ONLY PROFILE- CUSTOMER SERVICE LOCATION- LUCKNOW SALARY - 15K CTC UPTO 17K CTC +3K QUARTERLY BONUS Roles and Responsibilities Handle customer inquiries through various channels such as phone, email, chat, and social media. Resolve customer complaints and concerns in a timely and professional manner. Provide accurate information to c...

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2.0 - 7.0 years

3 - 6 Lacs

chennai

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Address customer inquiries, concerns. Coordinate with the sales teams to ensure smooth lead flow and communication. Ensure a smooth handover from sales to post-sales. Assist with documentation, registration, and queries.

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1.0 - 7.0 years

5 - 9 Lacs

gurugram, bengaluru

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Roles and Responsibilities : Ownership of end-to-end learning journey of the participants to ensure learning outcomes are met and participants have a Great Learning experience with high satisfaction levels Being the first point of contact for participants, troubleshoot queries and manage discussions Complete ownership of all the Program Office responsibilities around scheduling and delivery activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations etc. This will require engagement with a variety of stakeholders like senior managers, academicians, industry professionals and many other internal and external stakeholders Consistent and thorough mon...

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1.0 - 2.0 years

1 - 2 Lacs

coimbatore

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Visiting customers and coordinating the projects. Maintain strong relationships with Customers, vendors, etc. Monitor and analyze marketing metrics to measure the effectiveness of campaigns & Suggest improvements Manage digital marketing campaigns.

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2.0 - 7.0 years

4 - 4 Lacs

bengaluru

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Hiring for International Voice Process Customer Support (Top MNC) Location: Bangalore Shift: Night Shifts Work Mode: Onsite Work Schedule: 5 Days Working | 2 Rotational Week Offs Cab: 2-Way (Within Hiring Zone) Job Description We are hiring experienced professionals for an International Voice Customer Support role for a leading MNC. Candidates must have strong communication skills and prior experience handling customers. Roles & Responsibilities Handle inbound/outbound customer queries through voice process. Provide accurate information and resolve customer issues effectively. Preferred Candidate Profile Minimum 6 months of Customer Support (Voice) experience. Strong verbal communication & p...

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1.0 - 4.0 years

10 - 14 Lacs

mumbai

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Overview We are seeking a Client Service Associate to join our Client Service team within MSCI’s Client Coverage Organization. The Global Client Service Team is comprised of skilled financial professionals who provide first-tier support to clients across the world. As part of this global network, you will play a key role in ensuring our clients receive timely, high-quality service and gain maximum value from their MSCI solutions. In this role, you will be responsible for addressing a wide range of access related, methodology, usage, interpretational, and technical queries related to Real Assets Market Data and Portfolio Services products. You will support clients across the EMEA region, focu...

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1.0 - 6.0 years

4 - 4 Lacs

hyderabad

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Hiring for International Voice Process Customer Support (Top MNC) Location: DLF Building, Gachibowli Shift: Night Shifts Work Mode: Onsite Work Schedule: 5 Days Working | 2 Rotational Week Offs Cab: 2-Way (Within Hiring Zone) Job Description We are hiring experienced professionals for an International Voice Customer Support role for a leading MNC. Candidates must have strong communication skills and prior experience handling US/International customers. Roles & Responsibilities Handle inbound/outbound customer queries through voice process. Provide accurate information and resolve customer issues effectively. Perform basic upselling and cross-selling when required. Preferred Candidate Profile...

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0.0 - 2.0 years

1 - 1 Lacs

agra

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Hi JobSeekers We are HIRING for AGRA location Job Title: Customer Service Executive Experience: Fresher / Undergraduates Eligible Salary: 11,000 In-Hand (14,000 CTC) Joining: Immediate Joiners Preferred Job Overview: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives. The ideal candidate should possess strong communication skills and be eager to learn and grow in a dynamic environment. Key Responsibilities: Handle customer queries and provide appropriate solutions via calls/chats/emails (as applicable). Maintain a high level of professionalism and customer satisfaction. Document interactions and follow up on open cases. Work colla...

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1.0 - 6.0 years

2 - 5 Lacs

hyderabad

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Location: Hyderabad, Telangana, India Responsibilities: Perform a variety of skincare treatments including facials, chemical peels, and microdermabrasion. Provide expert advice on skincare routines and recommend appropriate products. Conduct skin analyses and develop personalized treatment plans. Administer cosmetic procedures such as laser hair removal and botox injections (if certified). Maintain cleanliness and hygiene standards in treatment rooms. Ensure exceptional customer service and client isfaction. Requirements: Proven work experience as a Cosmetologist, Esthetician, or similar role. In-depth knowledge of skincare treatments and cosmetic procedures. Certification in Cosmetology or ...

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0.0 - 3.0 years

2 - 3 Lacs

bengaluru

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HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY ANY GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in Bangaluru ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- VOICE PROCESS LOCATION- BANGALURU ROLES AND RESPONSIBILITIES-` Resolving customer issues brought to your attention. Ensuring customer satisfaction by listening to them and solving their problems. Performing quality assurance surveys with customers. Interacting with custo...

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0.0 - 3.0 years

2 - 2 Lacs

kolkata

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NOTE- ShiningstarsITPL does not charge any amount for any job opportunities. Hi Job-Seekers!!! Greetings from ShiningstarsITPL!!! Now Hiring: Customer Service & Sales Executives Kolkata Location Are you an enthusiastic communicator with a passion for helping customers? Join our dynamic Customer Service & Sales team and build a rewarding career with one of the leading BPO organizations in Kolkata! Who Can Apply? Undergraduates / Graduates Freshers & Experienced professionals Candidates with strong English communication skills Role Overview As a Customer Service & Sales Executive, you will be the primary point of contact for our customers, handling their queries, providing solutions, and drivi...

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0.0 - 4.0 years

0 Lacs

bangalore

On-site

Role Overview: As an Enterprise Account Manager at Databytes Consulting Tech, your primary focus will be on acquiring new accounts and achieving business targets through various activities like up-selling, cross-selling, and ensuring excellent customer service delivery. You will work closely with sales teams, internal product teams, solution architects, and business development teams to custom design solutions based on the business requirements of customers. Building and maintaining productive business relationships with existing clients/prospects, analyzing IT hardware spends, identifying competition accounts, and handling contract renewals will be key responsibilities in this role. Key Res...

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3.0 - 6.0 years

7 - 8 Lacs

bengaluru

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Join our team as a Transaction Processing Specialist and play a key role in managing complex asset servicing operations. Be part of a collaborative environment where your expertise drives operational excellence and client satisfaction. Advance your career by contributing to process improvements and adapting to dynamic business needs. As a Transaction Processing Specialist within Asset Servicing, you oversee the operational management and control of daily workflow. You reconcile positions, process transactions, and resolve queries related to corporate action and income products. You ensure accuracy, efficiency, and client satisfaction in every aspect of asset servicing. Job Responsibilities R...

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1.0 - 3.0 years

3 - 7 Lacs

ghaziabad

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Business Development Manager Job Description Job Title: Area Manager (AM) Job Summary The Business Development Manager (BDM) is responsible for driving business growth through effective B2B sales strategies. This role involves identifying new business opportunities, building relationships with potential clients, and negotiating sales agreements. The ideal candidate will have a strong background in sales and marketing, with a focus on achieving targets and fostering long-term partnerships. Duties and Responsibilities Identify and pursue new business opportunities in the B2B sector. Develop and implement effective sales strategies to achieve revenue targets. Build and maintain strong relations...

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0.0 - 2.0 years

2 - 6 Lacs

chennai

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We are looking for an enthusiastic Ad Specialist who can plan, execute, and optimize digital advertising campaigns across Google Ads and Meta Ads. In this role, you will work closely with our clients, understand their marketing goals, and execute paid campaigns that drive measurable results. This position is ideal for someone who is analytical, performance-driven, and eager to grow in the digital marketing field. Key Responsibilities Plan, set up, and optimize paid ad campaigns across Google Ads (Search, Display, Remarketing) and Meta Ads (Facebook & Instagram) . Conduct keyword research, audience analysis, and competitor research for each campaign. Prepare and share campaign proposals and b...

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3.0 - 7.0 years

0 Lacs

hyderabad, all india

On-site

As a Team Lead-Services at Ezone Security Solutions Private Limited in Hyderabad, your role is crucial in ensuring service delivery and client satisfaction. Your responsibilities include: - Achieving set targets for the service team members in the respective region, focusing on both revenue and customer satisfaction. - Listing out service calls pending as per eCare, prioritizing them, assigning calls to the team, understanding repetition of calls, and providing technical support. - Coordinating with other teams to meet service deliverables within the timelines. - Tracking all open calls, prioritizing and resolving them with zero escalations. - Aiming to reduce repetition of calls due to tech...

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3.0 - 6.0 years

5 - 8 Lacs

mumbai

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Job Title: Regional Head - Sales Roles and Responsibilities Overseeing end-to-end sales operations for vacant and new properties, ensuring seamless execution through teams and team leaders. Driving lead conversion by managing and optimizing company-provided data and marketing-generated leads. Supervising and guiding teams to generate and conduct client site visits efficiently, ensuring high engagement and client satisfaction. Monitoring and supporting negotiations between buyers and sales teams, ensuring successful deal closures. Setting and tracking performance goals for team leaders and sales executives to achieve weekly targets of 5 to 6 prospective site visits per team member. Developing...

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3.0 - 6.0 years

5 - 8 Lacs

noida

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Job Title: Regional Head - Sales Roles and Responsibilities Overseeing end-to-end sales operations for vacant and new properties, ensuring seamless execution through teams and team leaders. Driving lead conversion by managing and optimizing company-provided data and marketing-generated leads. Supervising and guiding teams to generate and conduct client site visits efficiently, ensuring high engagement and client satisfaction. Monitoring and supporting negotiations between buyers and sales teams, ensuring successful deal closures. Setting and tracking performance goals for team leaders and sales executives to achieve weekly targets of 5 to 6 prospective site visits per team member. Developing...

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3.0 - 6.0 years

5 - 8 Lacs

pune

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Job Title: Regional Head - Sales Roles and Responsibilities Overseeing end-to-end sales operations for vacant and new properties, ensuring seamless execution through teams and team leaders. Driving lead conversion by managing and optimizing company-provided data and marketing-generated leads. Supervising and guiding teams to generate and conduct client site visits efficiently, ensuring high engagement and client satisfaction. Monitoring and supporting negotiations between buyers and sales teams, ensuring successful deal closures. Setting and tracking performance goals for team leaders and sales executives to achieve weekly targets of 5 to 6 prospective site visits per team member. Developing...

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3.0 - 6.0 years

5 - 8 Lacs

bengaluru

Work from Office

Job Title: Regional Head - Sales Roles and Responsibilities Overseeing end-to-end sales operations for vacant and new properties, ensuring seamless execution through teams and team leaders. Driving lead conversion by managing and optimizing company-provided data and marketing-generated leads. Supervising and guiding teams to generate and conduct client site visits efficiently, ensuring high engagement and client satisfaction. Monitoring and supporting negotiations between buyers and sales teams, ensuring successful deal closures. Setting and tracking performance goals for team leaders and sales executives to achieve weekly targets of 5 to 6 prospective site visits per team member. Developing...

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3.0 - 6.0 years

5 - 8 Lacs

gurugram

Work from Office

Job Title: Regional Head - Sales Roles and Responsibilities Overseeing end-to-end sales operations for vacant and new properties, ensuring seamless execution through teams and team leaders. Driving lead conversion by managing and optimizing company-provided data and marketing-generated leads. Supervising and guiding teams to generate and conduct client site visits efficiently, ensuring high engagement and client satisfaction. Monitoring and supporting negotiations between buyers and sales teams, ensuring successful deal closures. Setting and tracking performance goals for team leaders and sales executives to achieve weekly targets of 5 to 6 prospective site visits per team member. Developing...

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1.0 - 4.0 years

10 - 12 Lacs

bengaluru

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Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & expertise * Maintain high CSAT through timely resolutions * Collaborate with teams on process improvements

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0.0 - 2.0 years

0 - 0 Lacs

hyderabad

Work from Office

Role & responsibilities Customer Engagement: Welcome, assist, and build rapport with customers in person, on the phone, or online. Inquiry & Issue Resolution: Handle general queries, complaints, and service/repair needs, escalating complex issues. Coordination: Liaise with Sales, Service Advisors, and Technicians for seamless operations. Feedback & Improvement: Collect, analyze, and report customer feedback to improve service delivery. Records & Follow-ups: Maintain accurate customer data, schedule follow-ups, and conduct satisfaction calls. Loyalty & Retention: Manage loyalty programs, promote offers, and support retention strategies. Process Management: Prepare job cards, explain costs/tim...

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Exploring Client Satisfaction Jobs in India

Client satisfaction is a crucial aspect of any business, and companies in India are actively seeking professionals who can ensure their clients are happy and satisfied. Client satisfaction jobs in India offer a wide range of opportunities for individuals who are skilled at building and maintaining strong relationships with customers.

Top Hiring Locations in India

Here are 5 major cities in India where companies are actively hiring for client satisfaction roles: - Mumbai - Bangalore - Delhi - Hyderabad - Chennai

Average Salary Range

The estimated salary range for client satisfaction professionals in India varies based on experience level. Entry-level positions may start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-12 lakhs per annum.

Career Path

In the field of client satisfaction, a typical career path may progress from Customer Support Executive to Customer Success Manager to Client Relationship Manager. With experience and expertise, professionals can advance to roles such as Head of Customer Experience or Director of Client Services.

Related Skills

In addition to strong communication and problem-solving skills, client satisfaction professionals are often expected to have skills in: - Customer relationship management - Data analysis - Cross-functional collaboration - Conflict resolution - CRM software proficiency

Interview Questions

  • What does client satisfaction mean to you? (basic)
  • How do you handle difficult clients or challenging situations? (medium)
  • Can you give an example of a time when you successfully turned an unhappy customer into a satisfied one? (medium)
  • How do you prioritize customer requests and manage multiple client accounts simultaneously? (medium)
  • Have you ever had to deal with a client who was unhappy with our product/service? How did you handle it? (medium)
  • How do you measure the success of your client satisfaction efforts? (medium)
  • What strategies would you implement to improve overall client satisfaction levels within our organization? (advanced)
  • How do you stay updated on industry trends and customer preferences to enhance client satisfaction? (advanced)
  • Describe a situation where you had to escalate a client issue to higher management. How did you handle it? (advanced)
  • Can you explain a time when you had to negotiate with a client to reach a mutually beneficial solution? (medium)
  • How do you ensure that all client interactions are documented and tracked for future reference? (basic)
  • What tools or software do you use to manage client relationships efficiently? (basic)
  • How do you handle feedback from clients, both positive and negative? (medium)
  • Describe a successful client retention strategy that you have implemented in the past. (medium)
  • How do you maintain a positive and professional attitude when dealing with difficult clients? (basic)
  • What steps do you take to ensure that client expectations are aligned with the services/products we offer? (medium)
  • Can you give an example of a time when you had to collaborate with other departments to resolve a client issue? (medium)
  • How do you handle confidential client information and ensure data security and privacy? (basic)
  • Describe a time when you had to meet tight deadlines to address a client request. How did you manage it? (medium)
  • What do you think are the key factors that contribute to long-term client satisfaction? (advanced)
  • How do you handle a situation where a client is asking for something outside the scope of our services/products? (medium)
  • Can you share a successful cross-selling or upselling experience you had with a client? (medium)
  • How do you ensure that all client communication is clear, concise, and professional? (basic)
  • Describe a time when you had to de-escalate a conflict between a client and a team member. How did you handle it? (medium)

Closing Remark

As you explore opportunities in the client satisfaction job market in India, remember to showcase your communication skills, problem-solving abilities, and passion for customer success. Prepare well for interviews by familiarizing yourself with common client satisfaction scenarios and industry best practices. With the right skills and mindset, you can excel in a rewarding career focused on ensuring client happiness and loyalty. Good luck!

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