1391 Client Satisfaction Jobs

Lead Generation: Identify and cultivate new business opportunities through various channels. Research and target potential clients that align with our industry focus. Follow-Up: Engage with leads to assess their needs and tailor solutions accordingly. Maintain consistent communication to nurture relationships and keep prospects engaged. Closure: Convert leads into clients by negotiating contracts and closing deals. Work collaboratively with internal teams to ensure smooth onboarding and client satisfaction. Travel: Extensive travel to engage with possible leads

Company: Turito Location: Hyderabad Position Title: L1 Support Intern Role Overview As a Level 1 Support Intern at Turito, you will deliver prompt, high-quality assistance to parents through chat, calls, and email channels. You will be the first point of contact for resolving basic queries and issues, ensuring an excellent customer experience in every interaction. Key Responsibilities: Provide timely and accurate support through chats, calls, and emails Follow standard operating procedures and knowledge base articles to resolve queries Accurately document and categorize customer interactions Escalate unresolved or complex issues to higher-level support with clear notes Maintain high standards of quality, professionalism, and empathy in all communications Meet SLAs on first response, resolution time, and customer satisfaction Share feedback on recurring issues to help improve support processes. Work collaboratively with the support team to drive best practices Requirements: Bachelors degree in any discipline 0–2 years of experience in a Level 1 support role handling chat and ticket-based interactions Strong written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Familiarity with customer support tools Commitment to delivering outstanding customer experiences Company Overview Turito pioneers quality education online and on-campus, led by seasoned educators with 30+ years' experience. Operating globally—including India, the US, Singapore, and the Middle East—Turito provides premier learning. Offering accessible content and a modern environment, our tech-integrated platform empowers students to learn from experts, fostering personalized success.

Job Title : Technical Program Manager Location: Bangalore, India Department: Engineering Reports to: VP of Engineering Tookitaki is looking for a dynamic and experienced Technical Program Manager to oversee the successful execution of multiple projects from inception to completion. The ideal candidate will ensure adherence to budget, timeline, and scope while aligning project goals with client and company objectives. You will work closely with cross-functional teams and manage resources, risks, and stakeholder communications to ensure project success. Key Responsibilities Project & Program Delivery Own the end-to-end execution of product and engineering programs. Drive on-time delivery, proactively identify roadblocks, and implement mitigations. Track and report against milestones, timelines, and delivery metrics. Cross-Functional Collaboration Collaborate closely with developers, QA, product managers, designers, and business stakeholders. Serve as a bridge between technical and non-technical teams ensuring clarity and alignment. Agile Process Management Run daily stand-ups, sprint planning, retrospectives, and backlog grooming sessions. Drive adoption and optimization of Agile methodologies using tools like Jira and Confluence. Stakeholder Communication Own the communication rhythm with internal stakeholders on status, risks, and dependencies. Document action plans, decisions, and execution updates in Confluence and share via Slack. Metrics & Accountability Define and track key program KPIs such as delivery velocity, blocker resolution time, and sprint burndown. Establish a framework to measure today vs planned delivery outcomes, and report deviations with context. Must-Have Qualifications 4 8 years of total experience with 3+ years in a Technical Program Manager or Engineering Program Manager role. Proven hands-on experience working directly with software developers and understanding technical constraints. Strong expertise in Agile/Scrum methodologies. Proficient in Jira, Confluence, and Slack for project tracking and communication. Excellent communication, documentation, and stakeholder management skills. Demonstrated ability to work in a fast-paced, matrixed environment. Nice-to-Have Skills Experience working in a FinTech or RegTech environment. Familiarity with CI/CD pipelines, DevOps workflows, and cloud infrastructure. coordination. Certifications such as PMP, CSM, or SAFe Agilist. OKR Achieve 100% on-time delivery of all sprints and releases for key projects. Improve client satisfaction through better project execution and communication, measured by post-project surveys. Ensure 95% compliance with project budget and resource estimates across all projects. Successfully manage 3+ parallel projects with zero major escalations in the first year. ",

Experience: 2 5 years in Sales (preferably B2B, Healthcare, or SaaS industry) Location: Chennai Department: Sales & Business Development Key Responsibilities: Identify, qualify, and pursue new business opportunities through lead generation and networking. Conduct product demos and presentations to healthcare providers, hospitals, and clinics. Manage end-to-end sales cycle: prospecting, pitching, negotiating, and closing deals. Maintain strong customer relationships to ensure client satisfaction and long-term partnerships. Collaborate with the marketing team for campaigns, events, and lead nurturing. Maintain CRM with accurate pipeline tracking and timely reporting. Meet and exceed assigned sales targets and KPIs. Requirements: 2 5 years of proven experience in B2B / Software / Healthcare Sales. Strong communication, presentation, and negotiation skills. Good understanding of the sales cycle and customer engagement. Ability to work independently and handle client interactions confidently. Familiarity with CRM tools and MS Office. Willingness to travel as per business needs. What We Offer: Competitive salary + performance-based incentives. Opportunity to work with a fast-growing Healthcare SaaS company. Career growth and training support. Collaborative and dynamic work environment. Job Type: Full Time Job Location: Chennai Experience (in years): 2-5

We are looking for Management Trainee- Business Development, to assist the sales team in executing sales strategies for generating business from different Colleges and Universities. The ideal candidate will be someone who is willing to learn about sales management skills, andsupport sales team in generating new business, maintaining positive client connections, providing post sale services and keeping all the information and documents fully updated. Key Responsibilities: To assist senior in day to day sales activities like to manage sales schedules and file important documents, writing Minutes of the Meetings etc. Support the sales team in generating new business through cold calling aligning meetings both online and offline, identifying prospects by doing research online and through social media, finding out relevant Educational events across territories, responsible for collections and keep sales team and respective senior updated on the same. To provide proper solutions to client s queries and give after sales support, responding to complaints from clients whenever it s required. Maintain good relationship with existing clients and with potential clients. Contribute to the overall client satisfaction by promptly reverting them either on phone or emails. Able to anticipate, Inform clients of unforeseen delays or problems, issues and client expectations in co-ordination with backend team. Act as a point of contact for urgent calls, emails and messages in the absence of senior. Skills: Excellent communication both written and verbal and coordination skills. A good team player with high level of energy, dedication and learning attitude. Working knowledge of Microsoft windows and excel spreadsheet. Efficient in conducting Online Meetings through tools like Zoom, Google Meet, and Microsoft Teams etc. Should have either a Car or 2 wheeler to move around for local coverage. Education qualification any Masters degree or Diploma in Marketing/Sales. Last but not the least a person with positive and growth mindset.

We are looking someone, for generating business from different Colleges and Universities. The ideal candidate will be someone who can establish and maintain good relationship with top authorities of various colleges and universities for business tie-ups. Key Responsibilities: Need to do market research to identify potential clients. Conduct face to face meeting for business tie ups. To generate new business through cold calling aligning meetings both online and offline, identifying prospects by doing research online and through social media, finding out relevant Educational events across territories, responsible for collections and keep sales team and respective senior updated on the same. To provide proper solutions to client s queries and give after sales support, responding to complaints from clients whenever it s required. Understand client requirements, draft a proposal accordingly and work towards execution of MOU. Maintain the regular reports of sales activities including calls made, lead generation, revenue generation and deals closed. Maintain good relationship with existing clients and proper follow up with the potential clients to build relationship and convert them into a long term client. Contribute to the overall client satisfaction by promptly reverting them either on phone or emails. Able to anticipate, Inform clients of unforeseen delays or problems, issues and client expectations in co-ordination with backend team. Skills: Excellent communication both written and verbal and coordination skills. A good team player with high level of energy, dedication and learning attitude. Working knowledge of Microsoft windows and excel spreadsheet. Efficient in conducting Online Meetings through tools like Zoom, Google Meet, and Microsoft Teams etc. Should have either a Car or 2 wheeler to move around for local coverage. Education qualification any Bachelor or Masters degree. Last but not the least a person with positive and growth mindset.

Responsibilities: * Manage client relationships, drive sales growth * Collaborate with cross-functional teams on project delivery * Meet revenue targets through effective communication Health insurance

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- UPTO 20K FOR FRESHERS UPTO 27K FOR EXPERIENCED WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 60/63/62/127 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #ecommerceprocess

Role Overview: As a Senior Managed Services Client Delivery Specialist at NTT DATA, you will be an advanced subject matter expert responsible for overseeing the end-to-end delivery of managed services contracts to clients. Your role involves supporting the business, protecting the company's reputation, and ensuring client satisfaction by managing local, medium to large complexity contracts. You will work closely with cross-functional teams to meet and exceed client expectations, manage service delivery, and ensure contract profitability for assigned client contracts that are complex by nature and typically across multiple sites and/or service offerings. Key Responsibilities: - Ensure client satisfaction by delivering services according to agreed service definitions and Service Level Agreements (SLAs). - Act as the primary point of contact for client inquiries, escalations, and feedback. - Tailor required services based on understanding client business needs and objectives. - Successfully deliver managed services to clients, meeting SLAs and quality standards. - Collaborate with technical teams to promptly resolve client issues and incidents. - Monitor and assess client satisfaction regularly through feedback mechanisms. - Address client concerns proactively and continuously improve service quality. - Develop account plans and strategies to enhance client engagement and retention. - Identify opportunities for upselling or cross-selling additional services. - Manage the implementation of new services, upgrades, and projects for clients. - Coordinate project timelines, resources, and deliverables for successful outcomes. - Ensure service delivery aligns with contractual agreements and compliance requirements. - Consult with the legal team to address contract escalations with contract governance. - Monitor and report on contract performance. - Oversee financial aspects of client accounts, including budgeting and forecasting. - Manage billing and invoicing processes. - Collaborate with technical teams to ensure client environments are stable, secure, and up to date. - Stay informed about industry trends and emerging technologies to provide recommendations to clients. - Identify and mitigate risks associated with service delivery and client relationships. - Develop contingency plans for potential disruptions. - Maintain accurate records, client documentation, and incident reports. - Provide regular reports on service performance and client satisfaction to internal and external stakeholders. Qualification Required: - Bachelor's degree or equivalent qualification in Information Technology, Business, or a related field - Relevant ITIL certification preferred - Relevant project management certification (e.g., PMP) preferred Additional Details about NTT DATA: NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests over $3.6 billion annually in R&D. The company has diverse experts in more than 50 countries and a robust partner ecosystem. Services include business and technology consulting, data and artificial intelligence, industry solutions, development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is also a leading provider of digital and AI infrastructure globally. NTT DATA is part of NTT Group and headquartered in Tokyo.,

As a Finance/Accounts Manager at Redlands Ashlyn, your role will involve a variety of responsibilities aimed at ensuring the financial stability and growth of the organization. Here is a detailed overview of what will be expected from you: - **Financial Planning & Analysis:** You will be responsible for developing and managing budgets, conducting financial forecasting, and analyzing financial data to identify trends and opportunities for cost reduction and profit maximization. - **Reporting & Compliance:** Your duties will include preparing financial statements and reports, monitoring financial details to ensure legal and regulatory compliance (e.g., GST, TDS, tax laws), and serving as a liaison with auditors. - **Strategic Guidance:** You will advise senior management on financial decisions, investment strategies, and long-term financial goals to support business growth. - **Risk Management:** Identifying, assessing, and mitigating financial risks to protect the organization's assets and ensure stability will be a crucial aspect of your role. - **Treasury Management:** You will oversee cash flow, manage liquidity, and work with financial institutions to secure funding through equity or debt. - **Team Leadership:** Supervising and mentoring finance department staff to foster teamwork and efficiency in financial operations will be part of your responsibilities. - **Account Growth & Strategy:** Developing and executing strategic account plans to identify new business opportunities, grow accounts, and drive revenue. - **Sales & Negotiation:** Negotiating terms of sale, finalizing transactions, and contributing to achieving sales targets. - **Cross-Functional Collaboration:** Working with internal teams (sales, marketing, product development) to ensure client needs are met and solutions are delivered effectively. - **Performance Monitoring:** Analyzing market trends, sales performance, and key performance indicators (KPIs) to adapt strategies and improve client satisfaction. - **Mentorship:** Providing guidance and mentorship to junior account managers or team members. - **Client Satisfaction:** Ensuring high levels of customer satisfaction and retention. - **Supplier Relationship Management:** Building and maintaining strong, long-lasting relationships with key clients, serving as the primary point of contact. - **Documentation:** Maintaining accurate records. - **Training and Support:** Providing training to other employees on accounting procedures and best practices. **Skills and Qualifications:** - **Education:** A bachelor's degree in business, marketing, finance, or a related field is required. - **Experience:** Proven experience in account/finance management with a minimum of 10+ years. - **SAP & Tally Knowledge:** Working knowledge in Tally & SAP. In addition to the above responsibilities and qualifications, as a full-time Finance/Accounts Manager at Redlands Ashlyn, you will be entitled to benefits including food, health insurance, life insurance, and paid time off. It is essential that you are able to reliably commute to Coimbatore, Tamil Nadu, or willing to relocate before starting work. A diploma is required for this position, and proficiency in the Tamil language is also necessary. This is an excellent opportunity for a seasoned finance professional to join a leading organization and make a significant impact on its financial operations and growth.,

As a Sales Engineer for Electrical Products, your role will involve developing and maintaining strong business relationships with electrical contractors, builders, solar companies, and project clients. You will be responsible for identifying new business opportunities, driving sales growth, and preparing technical/commercial proposals to clients. Your key responsibilities also include achieving sales targets, contributing to the company's market expansion, and coordinating with internal teams to ensure client satisfaction and timely delivery. Qualifications: - Degree/Diploma in Electrical / Electronics Engineering or related field preferred - Excellent communication, negotiation, and presentation skills - Proven ability to manage key accounts and project-based sales - Strong market knowledge in electrical products, solar, and project sales In addition to the above responsibilities, the company offers benefits such as cell phone reimbursement, food provision, health insurance, internet reimbursement, and Provident Fund. This is a full-time, permanent position based in Coimbatore with the requirement for in-person work.,

Lead Generation & Management, Customer Relationship Building, CRM System Utilization, Sales Support, Customer Service & Support, Customer Feedback & Market Trends Promotional Activities SIPS 7523927151 Required Candidate profile Female Graduate with 5 to 8yrs in depth exp in Automobile industry Excellent interpersonal & communication skills. MS Office/Excel mail drafting required

Only Female Candidates Responsibilities: Follow up with clients pre/post-event Handle client queries & communication Collect and log event feedback Segregate event schedules by priority Maintain accurate CRM records & updates Cafeteria Performance bonus

BPO Sales- Voice Min. 1 year exp in customer service excellent Eng & Hindi / any regional language qualification- Min 12th 6 days working, work from office rotational day shifts, 1 day rotational off Marathali location HR, versant, ops, Walkin CTC: Upto 27,000 Attendance Bonus + other perkrs Incentives: Up to 80,000 HR Varsha 9251688428 varsha.glorious@gmail.com

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Arshiya- 9251688422

Hiring for Canadian Captive Unit Customer Service\ Sales \ Upselling Min 1 year experience required Salary - 36,000 IH - CTC 40K + Good incentives Both side cabs | Saturday & Sunday fixed off Gurugram & Noida Location Contact - 7678331542 (Abhay) Required Candidate profile Experienced candidates can apply Excellent English communication is must Any Graduate / Undergraduate Prior experience in BPO / Voice Process Immediate joiners preferred Perks and benefits Fixed weekends off Unlimited Incentives in dollars

Job Description: You will be responsible for developing and executing regional sales strategies to meet business targets. This includes identifying new market opportunities, building strong customer networks, and managing and growing dealer/distributor relationships. You will generate and follow up on leads to convert into successful sales and conduct regular market research and competitor analysis. Collaboration with marketing and product teams for promotional activities will be essential. Additionally, you will prepare and present sales reports and forecasts to management, resolve customer issues to ensure client satisfaction, and conduct on-site visits and meetings with clients as needed. You will also represent the company at trade fairs and industry events. Key Responsibilities: - Develop and execute regional sales strategies - Identify new market opportunities and build customer networks - Manage and grow dealer/distributor relationships - Generate and follow up on leads - Conduct market research and competitor analysis - Collaborate with marketing and product teams - Prepare and present sales reports and forecasts - Resolve customer issues and ensure client satisfaction - Conduct on-site visits and meetings with clients - Represent the company at trade fairs and industry events Qualifications Required: - Proven experience in sales and business development - Strong communication and negotiation skills - Ability to build and maintain strong customer relationships - Proficiency in market research and analysis - Excellent presentation and report preparation skills - Willingness to travel as needed to meet client requirements,

Role Overview: You will be responsible for resolving, maintaining, and managing clients" software/hardware/network based on service requests raised by end-users within defined SLAs to ensure client satisfaction. Key Responsibilities: - Ensure timely response to all tickets raised by client end-users. - Solution service requests while maintaining quality parameters. - Act as a custodian of clients" network/server/system/storage/platform/infrastructure and other equipment to ensure proper functioning and upkeep. - Monitor the number of tickets raised through various channels (dial home/email/chat/IMS) and provide solutions within defined resolution timeframes. - Conduct root cause analysis of tickets raised and create action plans to resolve problems for client satisfaction. - Provide immediate resolution to high-priority tickets/services. - Install and configure software/hardware based on service requests. - Adhere to timeliness for each issue based on priority to manage client expectations and avoid escalations. - Grant application/user access as per client requirements to ensure timely solutions. - Track tickets from acceptance to resolution stage within defined resolution times. - Maintain timely backup of important data/logs and management resources to uphold acceptable solution quality and maintain client satisfaction. - Coordinate with on-site team for complex problem resolution and ensure timely client servicing. - Review logs gathered by Chat BOTS and ensure timely resolution of all service requests/issues. Qualifications Required: - Strong adherence to SLA/timelines. - Experience in resolving multiple cases of red time. - Ability to prevent customer escalations. - Appreciation emails from clients. (Note: Additional details of the company were not provided in the job description.),

Adsreverb is a dynamic digital marketing organisation that specialises in driving effective and impactful campaigns for our clients. We are seeking a dedicated and experienced Advertiser/Network Account Manager to join our team and help manage our client relationships and campaigns. Responsibilities: Build and maintain strong relationships with clients, acting as the main point of contact for their advertising needs. Understand client goals and objectives, and collaborate with the team to develop tailored advertising strategies. Oversee the execution of advertising campaigns, ensuring timely delivery and optimal performance. Monitor campaign performance and provide insights and recommendations for improvements. Prepare and present regular performance reports to clients, highlighting key metrics and results. Collaborate with internal teams to ensure seamless campaign execution and client satisfaction. Stay up-to-date with industry trends and developments to provide strategic guidance to clients. Handle client queries, concerns, and requests promptly and professionally. Requirements: Bachelors degree in Marketing, Business, or related field. Min 1 year of experience in account management in the digital advertising industry. Strong understanding of digital advertising platforms, including third-party tracking tools like SWAARM, Offerslook, Affise, Trackier etc. Excellent communication and interpersonal skills. Proven ability to manage multiple client accounts and campaigns simultaneously. Analytical mindset with the ability to interpret data and provide actionable insights. Strong organisational skills and attention to detail. Client-focused attitude and commitment to delivering outstanding service. Proficiency in Microsoft Office Suite and data analysis tools.

A Day in the Life Responsibilities may include the following and other duties may be assigned. Leads or leverages cross functional teams to evaluate, develop and manage projects for key business processes. Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Reviews status of projects and budgets; manages schedules and prepares status reports. Monitors the project from initiation through delivery. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments. Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones . May have some involvement in cross functional assignments. Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex . Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area. Communication and Influence: Communicates primarily and frequently with internal contacts . External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making. Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream. Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A) and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience.

Job_Description":" We are seeking a talented and results-driven Project Manager to lead end-to-end delivery of large-scale projects with a strong focus on quality, client satisfaction, and profitability. This role requires expertise in stakeholder management, risk mitigation, resource allocation, and budgeting, along with proven ability to manage global teams and complex initiatives. The ideal candidate combines technical acumen with business awareness to ensure scalable, efficient, and high-impact project outcomes. Key Responsibilities 1. Project Delivery Own end-to-end delivery of large-scale, high-volume projects, ensuring client satisfaction, profitability, and quality. Create and execute delivery strategies, foster cross-functional collaboration, and apply innovative practices to raise efficiency and delivery standards. 2. Stakeholder Management Build and nurture strong relationships with global clients and internal stakeholders. Align strategic plans with business objectives, manage multi-geography projects, and ensure successful outcomes across diverse markets. 3. Resource Allocation Team Leadership Scale and manage large, cross-functional teams with a focus on efficiency, accountability, and professional development. Collaborate closely with Tech, QA, Art, Game Design, and Maths teams to drive aligned and high-quality results. 4. Risk Management Identify risks and client concerns early and create effective mitigation plans. Establish a culture of proactive risk management, guiding teams to anticipate challenges and maintain business continuity. 5. Financial Analytical Management Oversee project budgets and PL with a data-driven approach to ensure profitability and strategic resource allocation. Lead forward-looking financial strategies that optimize performance, scale operations, and sustain business growth. 6. Technical Acumen Career Progression Bring hands-on technical and delivery experience, ideally progressing from developer to project manager. Apply strong knowledge of methodologies, tools, and scalable processes to enhance efficiency, deliver high-quality outcomes, and drive long-term impact. Requirements 5+ years of experience in project delivery and program management within large-scale, multi-geography environments. Proven ability to manage stakeholders at all levels, including global clients and internal leadership. Strong leadership skills with experience managing large, cross-functional teams. Demonstrated expertise in project financials, PL management, and data-driven decision-making. Technical foundation with hands-on experience in software development or related areas preferred. Advanced understanding of project management tools, methodologies, and best practices Education from international studies (preferred).

Role & responsibilities Conduct field visits to meet clients and strengthen relationships. Collaborate with marketing and sales teams to develop retention strategies. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers in person to address concerns and gather feedback. Resolve customer issues promptly and effectively, both in person and remotely. Educate customers on product features and updates during field visits. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Customer-centric mindset and a willingness to engage directly with clients. Ability to work well independently and in teams. Previous experience in customer service or sales preferred. Preferred candidate profile Effective Communication (written and verbal) Problem-solving Data analysis Time management Collaboration

Role Overview: The Relationship Manager/ Senior Relationship Manager is expected to interact with HNI clients, celebrities, politicians and business tycoons.He/she is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners. Key Responsibilities: Welcoming the customer on-board and create a Member Profile Searching, screening, short listing of relevant profiles, establishing a bond with the customer , initiating meeting between members and creating Success Stories Maintaining good rapport with the member; providing the right Elite experience and delivering quality service Managing a set customer portfolio , responsible for customer retention and new customer acquisitions Skill and Competencies required: Excellent command over Malayalam language, fluency in English ,customer service experience with aptitude for sales High Emotional quotient, client management Skills Punctuality & Presentation skills Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress and ability to adapt to cater to client management Willingness to learn 3-6 years of experience in sales or relationship management, ideally in sectors like wealth management, luxury services, premium real estate, banking ,Tele-Com, BFSI, SAAS and IT sales. Salary and Benefits - Fixed Salary + Incentive Rs. 5000/- to Rs.45000/- Per month Statutory Benefits, PF, ESI, Bonus, Gratuity, Leave all provided Opportunities to learn and grow with the Company Yearly salary Hike Direct On roll Job Internal Job Promotions (IJP) Reference- Chinna /8790324134 Email: chinna.pudota@matrimony.com

Role & Responsibilities Responsible for demand generation and deal closures of incoming leads and inquiries Responsible for supply generation by onboarding and training partners on the platform Generate revenue for the company by up-selling and cross-selling services Call potential clients and explain business product and service offerings Conduct competitor analysis, marketing and operational analysis Build new and optimize existing packages for pricing, offers and discounts Define and analyze metrics and KPIs to efficiently track progress Preferred Candidate Profile Good communication skills Good negotiation and soft skills Foodies are preferred Need people who are energetic, confident and street smart Fresher and experienced both can apply Perks and Benefits Rewards, Incentives & Bonuses Special Meals & Food Trials Flexible Timings Full of Learnings Awards and Recognition

Role & responsibilities customer handling and sales Age- 21- 33