1940 Client Satisfaction Jobs

Role & responsibilities Offer the best possible customer delight at all times by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and most importantly customer centricity Ensure consistency across touch-points - At the Sales Office / premises, At Customers Home/ Office, on the phone / via email / SMS / any documentation Tracking Customer Satisfaction and maintaining the high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements Handle customer queries, concerns, suggestions, feedback, etc. and manage their expectations Update all necessary systems, trackers, SAP modules and customer history deta...

We are hiring for one of our client for the role of Client Account Management role. PFB the details: KEY DELIVERABLES: Account Management Implement the departmental strategy and initiatives, ensuring that they remain consistent with the businesss overall strategy. Achieve revenue targets by creating business opportunities in the region from existing clients by identifying their needs & educate them about better price and better sourcing which mjunction offers. Possess a strong understanding of mjunction products, competitors in the industry and positioning. Follow the latest industry developments and stay up-to-date on corporate competitors, conducts regular research, keeps up with trends an...

Hiring for one of the leading bank, Require one year banking experience ctc 6.60 LPA Under graduate with one year experience can apply 6.60 lpa Graduate with one year banking experience can also apply whats up cv or call Himanshu@9289877542

Role Overview: As a Managed Services Client Delivery Specialist at NTT DATA, you will be a seasoned subject matter expert responsible for overseeing the end-to-end delivery of managed services contracts to clients. Your role will involve proactive client communication, project management, technical oversight, and problem-solving to ensure client satisfaction and successful service delivery. Key Responsibilities: - Ensure services are delivered according to agreed service definitions and Service Level Agreements (SLAs) - Act as the primary point of contact for client inquiries, escalations, and feedback - Tailor required services according to client business needs and objectives - Collaborate...

As a Key Account Manager at our company, you will be responsible for developing and maintaining strong, long-term relationships with key clients in the healthcare sector. Your primary focus will be to understand their needs, ensure high client satisfaction, and identify opportunities for account growth. You will play a crucial role in managing the entire sales process, including preparing proposals, negotiating contracts, and closing deals. Key Responsibilities: - Identify growth opportunities within assigned accounts and develop strategic plans to achieve sales targets. - Monitor industry trends, competitor activities, and market conditions to identify new business opportunities. - Build tr...

As a Senior Sales professional with over 10 years of experience in Business Development/Growth, you will be responsible for achieving exponential sales & revenue growth objectives across product lines. Your key responsibilities will include: - Building a sustainable leadership position in markets and across product segments. - Acting as the P&L owner of a Business Unit. - Ensuring Client Satisfaction of all projects across the Business Unit and driving Client association with upselling & renewals. - Developing and executing Extramarks Success Strategy in the Unit. - Collaborating with cross-functional teams to grow the unit as per market demand. - Enabling & Mentoring team members to achieve...

As a potential candidate, you will be responsible for independently pitching new clients, closing deals by providing tailored solutions, and building strong business relationships. You will also be tasked with creating compelling business proposals, presentations, and other essential marketing collaterals to attract and secure new clients. Utilizing social media platforms to generate sales leads will be a key aspect of your role. Your role will require you to work efficiently under tight deadlines and deliver the necessary results. Tracking and analyzing customer behavior and competitor activities will be crucial to your success in this position. Ensuring absolute client satisfaction by cons...

As an MS Client Delivery Manager at NTT DATA, your role involves managing one or more MS Client Delivery Specialists, supporting the business, and ensuring overall contract management for local, small, and low to medium complexity client contracts. You will be responsible for client satisfaction, service delivery, and contract profitability for assigned client contracts that may involve multiple NTT Business Units and services across various sites. **Key Roles and Responsibilities:** - Lead and coach a team of one or more Service Delivery Specialists - Ensure services are delivered according to agreed service definitions and Service Level Agreements - Collaborate with Service Delivery Manage...

As a Fund Administration Product Manager within our specialized team, you will play a crucial role in maintaining and enhancing our product portfolio. Your responsibilities will include developing innovative products, collaborating with Operations, Product Development, Client Service, and other partners to provide a top-tier client experience. Additionally, you will work closely with our Sales partners to identify and capitalize on new business opportunities. - Act as a Fund Administration subject matter expert supporting Senior Management, Operations, Sales, Client Services, and Clients / Prospects - Provide management and guidance on client, industry, and internal change programs, with a f...

What you will do: 1.Be part of a 24x7 SMB Retention Team 2.Triage issues coming from various channels such as phone, chat, email or web portal (Blended process) 3.Prioritize customer urgency and issues 4.Search and reuse information from internal information repositories 5.Log all incidents, requests and customer interactions into the case management system 6.Drive issues through the organization with urgency 7.Assess customer sentiment at all stages during the communication 8.Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism 9.Understand the business impact of issues 10.Stay calm under stressful conditions while driving issues forward...

About Intangles Intangles is a leading provider of real-time predictive diagnostics and digital twin technology for the automotive and fleet industry. We help customers optimize fleet operations, reduce downtime, and achieve higher ROI through advanced AI-driven telematics solutions. At Intangles, our mission is to empower businesses with actionable insights and ensure seamless adoption of our technology. Role Overview As a Customer Success Manager (CSM) at Intangles, you will be the primary point of contact for our customers, ensuring they achieve maximum value from our solutions. You will drive customer onboarding, product adoption, and long-term success while building trusted relationship...

Manage and follow up on client leads after order placement. Provide excellent after-sales service to maintain client satisfaction. Collect and record genuine client feedback. Coordinate servicing from order placement to payment collection. Required Candidate profile Fluency in Gujarati, Hindi & English. Strong follow-up and query resolution skills. Excellent communication (verbal & written).

Job Title: MedicoLegal Scheduler Night Shift (Full-Time, Onsite) Location: Chennai Shift: 6:30 PM – 3:30 AM IST (9-hour shift including breaks) Work Mode: Onsite only (No Work From Home) Important Note Please apply only if you have read the entire description. We are looking for individuals who are serious, committed, and genuinely interested in contributing to our team. About the Role We are seeking a dedicated and proactive individual to join our team as a MedicoLegal Scheduler . This is a full-time night shift role involving administrative, scheduling, and coordination support for medico-legal cases handled by US-based legal teams and physicians. This is not just another job, it is an opp...

Our Backstory Reach is a global SaaS platform powering the next generation of network-based services. Companies use our end-to-end platform to launch, operate, and scale innovative wireless, broadband, and IoT services in record time The position we have: Associate Customer Success Representative for a full-service, next generation Customer Care team that specializes in world-class experiences for agents and customers. A Day in the Life: Assisting our awesome customers via phone calls, emails, texts and Live Chat. Its important to add a personal, human touch to each interaction. Were a Customer Care team that genuinely cares about people. Multi-tasking to deliver amazing customer care across...

Request you to please share resume-anjali.dhantoliya@indiamart.com Roles and Responsibilities- Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2-3 face-to-face client meetings daily to drive engagement and retention.

Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...

Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Manage customer complaints and provide appropriate solutions or alternatives. Order Management: Process customer orders, returns. Coordinate with the logistics and supply chain team to ensure timely delivery. Monitor and track order status, keeping customers informed throughout the process. Issue Resolution: Handle product-related issues, delivery problems, and billing. Collaboration: Work closely with the sales, marketing, and logistics teams to meet customer needs. Provide insights and feedback from customers to help improve product offerings and services Reporting & Document...

Responsibilities: * Manage client relationships from onboarding to renewal * Drive customer engagement through regular communication * Ensure high levels of client satisfaction & retention

As a part of Health Total, you will have the opportunity to work with the most renowned and respected organization in the health and wellness industry in India. You will be working alongside top medical experts and nutritionists, receiving training from the renowned Nutritionist, Columnist, Author, and Founder Director of Health Total, Anjali Mukerjee. Your growth within the organization is continual, with exposure to a vast, exclusive, and varied client base across India. You will work in a safe and motivating environment that fosters your professional development. **Key Responsibilities:** - Drive sales and achieve business targets - Supervise, direct, and coordinate day-to-day operations ...

In [ India ], you will be managing [4] sites hosting over [3000] people for our client, which is one of the few companies worth more than one trillion US dollars. The Asia Pacific region plays a crucial role in our client's success, with 65 offices across 13 countries. Your role at JLL will involve supporting the spaces that enable our client's business to thrive, kick-starting your career by managing some of the world's most inspiring office spaces with nearly 10 million square feet of office space across Asia. Role Overview: - Providing onsite support: You will work closely with the Site Manager, ensuring all building processes and best practices are implemented and maintained. You will al...

As a Client Relationship Manager at Bangalore's fastest-growing Salon & Spa chain, you will play a crucial role in ensuring a seamless and personalized experience for clients at Clinic 365, the state-of-the-art Skin, Hair, Body & Laser Clinic. Your responsibilities will include: - Welcome clients warmly, providing a professional first impression - Guide clients through consultation, treatment plans, and post-care protocols - Maintain detailed client records and follow-up schedules - Handle queries, feedback, and service recovery empathetically and efficiently - Coordinate with dermatologists and therapists for timely service delivery - Monitor client satisfaction metrics and implement improv...

As a Manager AVOD at the OTT Firm, your role will involve developing and implementing a comprehensive sales strategy to meet and exceed revenue targets for digital advertising products. You will be responsible for identifying new business opportunities, nurturing existing client relationships, and monitoring market trends to anticipate shifts and identify new opportunities. Your deep knowledge of digital advertising platforms and technologies will enable you to offer strategic insights and recommendations to clients. Additionally, you will lead negotiations, close deals, and ensure high levels of client satisfaction and long-term retention. Regularly preparing and presenting sales forecasts,...

Responsibilities: * Manage customer relationships through effective communication. * Handle incoming calls with empathy and resolve issues promptly. * Drive client satisfaction through proactive engagement. *Handling call data in CRM tools Provident fund

About the Role: We are looking for an enthusiastic and customer-oriented Service Advisor to join our growing team. As the first point of contact for our customers, you will play a key role in converting inbound leads into service bookings, coordinating with technicians, and ensuring a seamless customer experience from inquiry to completion. This role is perfect for someone who enjoys communication, thrives in a fast-paced environment, and takes ownership of results. Key Responsibilities: Engage with inbound leads through calls, WhatsApp, SMS, and email to convert them into confirmed service bookings. Act as the communication bridge between customers and service technicians to ensure timely a...

Roles and Responsibilities Manage sales activities to achieve targets, including lead generation, new business development, and key account management. Develop and maintain strong relationships with clients through effective customer relationship management. Analyse market trends and competitor activity to stay ahead in the industry. Identify and prioritise key market segments and customers to focus sales efforts. Maintain an in-depth understanding of the company's pneumatic product and their applications or similar production in the automation industries. Identify and pursue new business opportunities to expand the customer base. Collaborate with the marketing team to develop and implement ...