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Client Relationship Manager

Client Relationship Manager

Genius Consultants

2 - 6 years

1 - 3 Lacs

Navi Mumbai Mumbai (All Areas)

Posted:2 weeks ago| Platform:

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Skills Required

Outbound Calling Handling Customer Queries Calls Handling Client Retention Client Servicing Solving Queries Handling Client Calls Client Account Management Client Relationship Client Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Handle incoming calls from clients, resolving their queries and concerns in a timely manner. Develop strong understanding of clients' needs and preferences to provide personalized solutions. Identify opportunities to upsell/cross-sell relevant products or services to existing clients. Maintain accurate records of client interactions using CRM software. Note : The shifts would be rotational so only those candidates to apply who are willing to work in night shift as well.

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Genius Consultants

www.geniusconsultants.com

Consulting

N/A

51-200 Employees

145 Jobs

Key People

John Doe

CEO
Jane Smith

Project Manager

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