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Senior Role - Telesales/Telecalling

Panacorp Software Solutions

0.0 - 4.0 years

Chennai, All india

On-site

You are a dynamic and results-driven Business Development Executive (Telesales) who will be joining the Research & Development team. Your role will include promoting research and academic services, generating leads through telesales, and building strong client relationships with PhD scholars, researchers, and institutions. Key Responsibilities: - Make outbound telesales calls to generate leads and convert them into business opportunities. - Promote PhD research assistance, publication support, and R&D services to potential clients. - Understand client requirements and suggest suitable research and development solutions. - Maintain a strong follow-up system to ensure lead conversion. - Build ...

Posted 1 week ago

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Domestic It Recruiter - C2H

Diverse Lynx

2.0 - 7.0 years

Noida

Work from Office

Were Hiring! Join Our Team at Diverse Lynx Position: C2H IT Recruiter Location: Sector 16, Noida (Immediate Joiner) Experience: 1+ Company: Diverse Lynx Were expanding our team and looking for a skilled Domestic IT Recruiter (C2H). The role requires experience in domestic IT hiring, resume screening aligned with client requirements, and conducting candidate interviews. If you have a proven track record in C2H recruitment and enjoy working in a dynamic hiring environment, we’d love to hear from you. If you’re interested or know someone who might be a great fit, comment down Interested or share your CV at Anoushka.koul@diverselynx.in or Contact - 8595125050

Posted 2 weeks ago

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Accounts Payable Associate - Chennai

Kiya.ai

2.0 - 5.0 years

3 - 6 Lacs

Chennai

Hybrid

Job Title: Associate Accounts Payable Location: Chennai Experience: 2+ years Qualification: B.Com (Mandatory) Role Summary: The Associate Accounts Payable will process vendor invoices, employee claims, intercompany invoicing, procurements, and accrual management. Ensure high accuracy, adherence to timelines, and effective client query resolution. Hands-on knowledge of SAP payment process is required. Key Responsibilities: Process invoices and payments as per policies. Identify process risks and provide solutions. Manage client queries efficiently. Take ownership, suggest process improvements, and work in shifts if required. Maintain accuracy and timeliness in all tasks. Skills & Competencies...

Posted 3 weeks ago

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Exploring Client Handling Jobs in India

Client handling jobs in India are in high demand across various industries such as IT, customer service, sales, and marketing. Professionals in this field are responsible for managing relationships with clients, ensuring their satisfaction, and addressing any concerns or issues they may have. If you are considering a career in client handling, here is a guide to help you navigate the job market in India.

Top Hiring Locations in India

Mumbai
Bangalore
Delhi
Hyderabad
Chennai

These cities have a high concentration of companies looking for professionals with strong client handling skills.

Average Salary Range

The average salary range for client handling professionals in India varies based on experience levels. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

A typical career path in client handling may include roles such as Client Service Executive, Account Manager, Client Relationship Manager, and eventually, Client Success Director. Advancement in this field often comes with gaining experience, building strong relationships, and demonstrating exceptional client management skills.

Related Skills

Alongside client handling skills, professionals in this field are often expected to have strong communication skills, problem-solving abilities, negotiation skills, and a good understanding of the industry they work in.

Interview Questions

What experience do you have in handling client relationships? (basic)
How do you approach resolving conflicts with clients? (medium)
Can you give an example of a successful client handling scenario you were a part of? (medium)
How do you prioritize tasks when dealing with multiple clients? (basic)
How do you ensure that client expectations are met and exceeded? (medium)
How do you handle difficult clients or situations? (medium)
How do you stay updated on industry trends to better serve clients? (basic)
How do you measure client satisfaction and success? (medium)
How do you handle feedback from clients, both positive and negative? (medium)
How do you build and maintain long-term relationships with clients? (medium)
How do you collaborate with internal teams to meet client needs? (basic)
How do you handle tight deadlines and pressure from clients? (medium)
How do you adapt your communication style to different types of clients? (medium)
How do you handle situations where client expectations are unrealistic? (medium)
How do you handle situations where there is a miscommunication between the client and the team? (medium)
How do you handle situations where a client is considering leaving for a competitor? (advanced)
How do you handle situations where a client is not satisfied with the product or service provided? (medium)
How do you handle situations where a client is requesting additional services or features outside of the contract scope? (medium)
How do you handle situations where a client is not paying their invoices on time? (medium)
How do you handle situations where a client is requesting a refund or compensation for a mistake made by the company? (medium)
How do you handle situations where a client is breaching the terms of the contract? (advanced)
How do you ensure that all client interactions are documented and tracked properly? (basic)
How do you ensure confidentiality and data security when dealing with client information? (basic)
How do you handle situations where a client is unhappy with the level of service provided by your team? (medium)
How do you handle situations where a client is requesting a discount or special offer? (medium)

Closing Remark

As you navigate the job market for client handling roles in India, remember to showcase your strong communication skills, problem-solving abilities, and passion for building and maintaining client relationships. Prepare thoroughly for interviews by practicing common client handling scenarios and demonstrating your ability to handle challenging situations with professionalism and grace. Best of luck in your job search!

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