1631 Calls Handling Jobs

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1.0 - 4.0 years

1 - 2 Lacs

hyderabad

Work from Office

Mandatory Night shift(9 pm to 6 am IST) Job Role * Manage international voice process for US clients * Collect IRS forms & W-2s from Clients * Provide exceptional client handling via phone calls If Interested: email resume to hr@acrionsolutions.com Sales incentives Performance bonus

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0.0 - 2.0 years

1 - 2 Lacs

chennai

Work from Office

*12th/10*3 yrs diploma/Any graduate *Arrears accepted *Good english with Tamil/Malyalam/Hindi/Kannada *freshers-14 take home *exp-17 to 18.5 take home *6 days work *1 days off *immediate joine *work from office *chennai jeevitha-9940812026/8925733223 Required Candidate profile Female – 6am - 3pm / 7am -4pm / 8am 5pm / 9am - 6pm / 10am- 7pm Male – 1pm to 10pm / 2pm to 11pm / 3pm to 12pm / 4pm to 1pm. One way Free CAB drop will be provided the shift ends from 10pm and above. Perks and benefits Training Period of 20 Days Rs 500/- Training

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5.0 - 10.0 years

2 - 7 Lacs

jaipur

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Position Title : Sales Coordinator Location : Jaipur Department : Sales Reports To : Management Job Type : Full-time About Us: Rajasthan Ispat Udyog is a leading company committed to delivering exceptional products and services to our valued clients. We pride ourselves on our innovative solutions and our dedication to customer satisfaction. Position Overview: We are seeking a dynamic and detail-oriented Sales Coordinator to join our sales team. The ideal candidate will handle inbound sales calls, create and manage quotations, and maintain strong communication with clients through professional email correspondence. This role requires a proactive individual with excellent organizational and mu...

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1.0 - 5.0 years

2 - 6 Lacs

bangalore/bengaluru

Work from Office

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Work location:BTM Need Graduate /undergraduate with 1 year of BPO Experience Salary:6.5lks call kim@7829423175 call aditi@7795311459 call anusha@7815982900 call kashish@7816842400 call hr muthamma@98861122583 call hr anjum@7795311458 call hr shaina@7848820047 walkin interview: I nterview has been scheduled @ ignites Human capital services. at 11 clock 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, Next TO LEVELS PUB,Karnataka 560078. Meet Monica

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0.0 - 3.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Job Role: Telemarketing Executive (TME) Office Based Job Location: Swargate, Pune Qualification: Graduation Who Can Apply: Graduates (Freshers or Experienced) Candidates with prior experience in outbound domestic voice calling processes Individuals with good communication skills in English Shift Timing: 9:30 AM to 6:30 PM Salary Structure: For Freshers: First 3 Months: CTC: 18,631 In-hand: Up to 14,500 From 4th Month Onwards: CTC: 23,290 In-hand: 18,800 Retention Bonus: Approx. 13,000 (provided in the 5th month) For Experienced Candidates: CTC: 23,290 In-hand: 18,800 (Applicable only if all experience documents are verified) To Apply / Conatct For more details HR Sachin - 7030021361

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1.0 - 2.0 years

2 - 3 Lacs

mumbai

Work from Office

Develop and execute CRM strategies that increase retention, repeat purchases, and customer engagement, Handle customer database campaigns across email, SMS, app messaging Plan on purchase , preferences Handle queries /orders /deliveries . Annual bonus

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1.0 - 4.0 years

3 - 4 Lacs

bengaluru

Work from Office

Key Responsibilities: Handle inbound and outbound email and voice support for learners. Ensure a customer-centric, empathetic, and solution-oriented approach. Escalate complaints to the appropriate internal teams when required. Build long-term, trust-based relationships through professional communication. Provide accurate, detailed, and comprehensive information using appropriate tools and methods. Meet individual and team targets related to call handling and ticket resolution. Offer timely and effective solutions and ensure proper follow-up until closure. Adhere to defined communication protocols, SLAs, and organizational policies. Skill Set Requirements: Strong verbal and written communica...

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1.0 - 5.0 years

1 - 3 Lacs

noida, new delhi, greater noida

Work from Office

Maintain and update accounts using Tally. Handle emails, phone calls, and correspondence Coordinate with internal teams and vendors Support day-to-day administrative and office operations Assist with basic bookkeeping and accounts reconciliation Required Candidate profile Basic knowledge of accounting, GST, and bookkeeping Good communication and coordination skills Organized, responsible, and trustworthy

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0.0 - 3.0 years

0 - 2 Lacs

vadodara

Work from Office

Role & responsibilities Handle inbound and outbound calls related to client queries on online trading applications (mobile & web). Calling to existing customer of the company to make them aware about new products & services launch by company. Assist clients with login issues, password resets, fund transfers, order placement, and general trading operations. Solve queries of clients Educate clients about new features, system updates, and digital trading tools. Explain and demonstrate the features of the trading application to new clients during onboarding. Handle application-related queries and guide clients step-by-step on navigation and usage. Participate in and support on-ground or virtual ...

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1.0 - 5.0 years

2 - 6 Lacs

bangalore/bengaluru

Work from Office

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Work location:BTM Need Graduate /undergraduate with 1 year of BPO Experience Salary:6.5lks call kim@7829423175 call aditi@7795311459 call anusha@7815982900 call kashish@7816842400 call hr muthamma@98861122583 call hr anjum@7795311458 call hr shaina@7848820047 walkin interview: I nterview has been scheduled @ ignites Human capital services. at 11 clock 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, Next TO LEVELS PUB,Karnataka 560078. Meet Monica

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1.0 - 4.0 years

2 - 3 Lacs

bengaluru

Work from Office

Location: Bangalore Salary: Up to 28000 pm Openings: 2 (1 Male, 1 Female) Requirements: Excellent communication skills Experience in telesales or customer service preferred Ability to handle calls and close deals

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0.0 - 3.0 years

3 - 6 Lacs

bengaluru

Work from Office

Customer Support,Calling BPO

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1.0 - 4.0 years

3 - 4 Lacs

noida

Work from Office

Roles & Responsibilities Handle International calls for AT&T US customers. Understand customer needs and promote relevant AT&T products and plans. Achieve sales targets Maintain accurate customer records and update details in the CRM system Sales incentives

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1.0 - 5.0 years

2 - 4 Lacs

sonipat

Work from Office

Handling data entry and maintaining accurate records Preparing reports, documents, and presentations Managing emails, files, and internal documentation Coordinating with different departments for smooth operations Updating databases and tracking daily activities Assisting in billing, invoicing, and MIS reports Ensuring confidentiality of company information Supporting management with administrative tasks

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information HR Priyanka - 7875990932 Perks and benefits Career Growth Opportunity!

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2.0 - 7.0 years

4 - 6 Lacs

ghaziabad

Work from Office

Handling complete Front Office and Admin Role. First and third saturday working. Location Indirapuram.

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2.0 - 3.0 years

1 - 2 Lacs

chalakudy, thrissur

Work from Office

Handle front office operations, service coordination, calls, customer follow-ups, data entry and daily office administration. Coordinate with service team and ensure smooth day-to-day operations. Required Candidate profile Female candidate with 2+ years experience in front office role. Good communication skills and ability to handle work independently. Nearby candidates or those willing to travel daily preferred. Perks and benefits Stable Work Environment

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0.0 - 1.0 years

0 Lacs

gurugram

Work from Office

Role Overview This internship is ideal for someone who enjoys problem-solving, loves talking to customers, and wants to learn how SaaS support works. You'll work closely with our product, operations, and customer success teams to deliver a smooth and reliable support experience. Key Responsibilities Handle customer inquiries through chat, email, and calls with professionalism and clarity. Log and update support tickets in real-time with accurate details and progress notes. Troubleshoot basic issues related to product usage, dashboard functionalities, or campaign setup. Assist customers with platform navigation, settings, and feature-related queries. Escalate complex issues to senior support ...

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0.0 - 3.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- Process BPCL ( Customer Service Process ) HSC/Freshers Can apply Marathi And Hindi Good communication / Average English. Salary:- 13,000 in hand Day Shift / Immediate joining Easy Selection Required Candidate profile Min HSC and Above Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Mahek - 7030021782 (WhatsApp/Call) Perks and benefits Competitive Salary with Supportive Staff Members.

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1.0 - 6.0 years

0 - 3 Lacs

hyderabad

Work from Office

Mega Hiring | International Voice, Technical Support, Banking & HR Roles Hyderabad Work from Office We are hiring for multiple international processes and internal HR roles across leading BPO & corporate clients. Immediate joiners preferred. OPEN POSITIONS 1 International Voice Customer Support Location: Hyderabad (WFO) Shift: Night Rotational | 2-Way Cab (23 KM radius only) No self-transport beyond 23 KM Salary (Take-Home): Freshers: 23,000 618 months exp: 33,000 Above 18 months exp: 39,000 Eligibility: Only International Voice experience Chat / Email / AR Calling not considered Undergraduates / Any Graduate Excellent spoken English 2 Role: International Voice – Technical Support CTC: Up to...

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2.0 - 5.0 years

0 - 0 Lacs

chennai

Work from Office

Responsible for daily shop operations. Manage stock and inventory Customer Handling Supervise shop staff, handle calls Requirements: Graduate with good communication skills in Tamil (English/Hindi preferred), basic computer knowledge

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0.0 - 3.0 years

3 - 3 Lacs

noida

Work from Office

Virtual Interview timing || 2-3pm (17th dec) *Interview joining window will open till 2:20pm* Please join the meeting through the link given below: Google Meet joining info Video call link: https://meet.google.com/xkx-kqbg-snh We are looking for motivated professionals to qualify and manage inbound buyer leads generated through 99acres.com. The role involves engaging with prospective buyers, assessing their seriousness and financial readiness, and forwarding only the qualified leads to relationship managers or clientsthereby improving overall campaign effectiveness. Key Responsibilities:- * Lead Engagement: Connect with inbound buyer inquiries received via 99acres (no cold calling). * Qualif...

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5.0 - 10.0 years

8 - 9 Lacs

chennai

Work from Office

Managing:Screening phone calls, enquiries and requests, and handling them as appropriate and prioritize.Organizing and maintaining MDs calendar and making appointments in correspondence with Managing Director. Required Candidate profile Managing databases (such as visiting cards, phone book etc) handling correspondence Meeting and organizing facilities for delegates, VIP visitors as per advice from the Managing Director.

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1.0 - 5.0 years

2 - 6 Lacs

bangalore/bengaluru

Work from Office

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Work location:BTM Need Graduate /undergraduate with 1 year of BPO Experience Salary:6.5lks call kim@7829423175 call aditi@7795311459 call anusha@7815982900 call kashish@7816842400 call hr muthamma@98861122583 call hr anjum@7795311458 call hr shaina@7848820047 walkin interview: I nterview has been scheduled @ ignites Human capital services. at 11 clock 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, Next TO LEVELS PUB,Karnataka 560078. Meet Monica

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0.0 - 5.0 years

1 - 4 Lacs

mohali, chandigarh, zirakpur

Work from Office

WORK FROM OFFICE Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/Whatsapp - HR Shivakshi @7060788176 Required Candidate profile Excellent English Communication skills Must be comfortable with rotational shifts Under graduate/ graduate/post graduate can apply Fresher/Experienced Fresher - 26kCTC + 2K PLI Exp - 34KCTC + 2K PLI Perks and benefits incentive bonus 5.5days working flexible working

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Exploring Calls Handling Jobs in India

In India, the calls handling job market is thriving with various industries such as customer service, sales, technical support, and more actively seeking professionals who can effectively handle incoming calls from customers or clients. Calls handling roles require strong communication skills, problem-solving abilities, and a customer-centric approach.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for calls handling professionals in India varies based on experience and location. Entry-level positions can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-10 lakhs per annum.

Career Path

A typical career path in calls handling may include roles such as Customer Service Executive, Senior Customer Service Representative, Team Leader, and eventually moving up to managerial positions such as Call Center Manager or Operations Manager.

Related Skills

In addition to calls handling, professionals in this field are often expected to have skills such as: - Strong communication skills - Problem-solving abilities - Customer service orientation - Time management - Multitasking

Interview Questions

  • What experience do you have in handling incoming calls? (basic)
  • How do you handle irate customers? (medium)
  • Can you describe a situation where you had to resolve a complex issue over the phone? (medium)
  • How do you prioritize multiple incoming calls? (basic)
  • Have you used any CRM software in your previous calls handling roles? (basic)
  • How do you ensure data security and confidentiality while handling calls? (medium)
  • Can you explain a time when you successfully upsold a product or service over the phone? (medium)
  • How do you handle technical issues that customers face during a call? (advanced)
  • What strategies do you use to de-escalate a tense situation with a customer? (medium)
  • How do you stay motivated during long hours of calls handling? (basic)
  • Have you ever had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you handle a situation where you do not have an immediate answer to a customer's query? (basic)
  • Can you explain a time when you exceeded your targets in a calls handling role? (medium)
  • How do you stay updated with product knowledge and company policies to better serve customers? (basic)
  • Have you ever had to deal with a language barrier while handling calls? How did you overcome it? (medium)
  • How do you handle repetitive or monotonous tasks in a calls handling role? (basic)
  • Can you describe a time when you received positive feedback from a customer for your service? (basic)
  • What do you think are the key qualities a calls handling professional should possess? (basic)
  • How do you ensure accuracy in documenting customer interactions during calls? (medium)
  • Have you ever had to handle multiple calls simultaneously? How did you manage it? (medium)
  • Can you explain a time when you had to explain a complex technical issue to a non-technical customer? (advanced)
  • How do you handle stress in a high-volume calls handling environment? (medium)
  • What do you do to maintain a positive attitude during challenging calls? (basic)
  • How do you handle feedback or criticism from customers? (basic)
  • Can you provide an example of a time when you had to follow a strict script while handling calls? How did you personalize the interaction? (medium)

Closing Remark

As you prepare for calls handling roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. With the right preparation and confidence, you can excel in this dynamic field and contribute effectively to the success of the organizations you work with. Good luck in your job search!

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