We are seeking an Senior BPO Recruiter who will lead full life cycle recruiting efforts. Partnering with hiring managers, you will build and execute sourcing strategies that identify, attract, and hire diverse candidates to support all business units.We offer a fast-paced, exciting environment that will challenge you to find creative solutions. Youll be focused primarily on quality of hire rather than quantity of hires, ensuring a positive candidate experience during the hiring cycle, and building credible and longstanding relationships with hiring managers.ResponsibilitiesWorking closely with Director TA, Department heads and Hiring Managers to gain a comprehensive understanding of the hiring needs for each position, and meeting competitive hiring goals and expectationsProficient in creating, reviewing, and designing the Job Descriptions and posting these job descriptions on various job boards, social media, internal ATS and other possible channels.Researching about latest hiring processes for each role, setting evaluation parameters and coordinating with stakeholders in preparing assessment / test for each position.Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs. Collaborates with hiring managers to understand the priority roles to be filled.Staying active with current job boards, social networks, and platforms to find talentManaging the end-to-end recruitment lifecycle across levels and roles and target to hire, onboarding and retaining quality talent.Screening resumes and prospects, interviewing and managing candidates throughout the interview process from setting interviews to assisting with final offer negotiationGrowing and fostering high-touch relationships with a database of qualified active and passive talentUtilising knowledge of multiple recruiting sources and executing innovative recruiting strategies to find quality candidates.Maintaining a database of candidate records.Identifying, analysing, presenting and keeping updated the hiring metrics and implementing initiatives to combat/ mitigate the challengesQualificationsMinimum 5-8 years of experience in end-to-end recruitment.Work experience with Non-Technical (Call Center Hiring) positionsHands-on hiring experience on niche skills, volume hiring.Preferred experience in handeling walk-in drives and campus hiring.Promote the Employer Brand on LinkedIn and other social media channels and spread awareness about the company and its products.Deep knowledge of sourcing specifically for skills like non technical hiring.Working knowledge of various social media recruiting channel.Strong track record in sourcing qualified candidates, market intelligence, mapping, negotiating offers.Able to work under pressure and tight deadlines.Excellent interviewing skills & solid technical background needed to understand and work on Non-IT positions.Possess good communication skills and must be presentable.Desired QualificationsMust be good in Excel and reportingShift time- 1 pm to 10 pm ISTPreferred candidate profile Perks and benefits

Position SummaryThe Client Solutions Specialist, TLM will assist clients, providing them with innovative solutions and unparalleled services. This will be accomplished through implementing and supporting their custom timekeeping services. Essential Duties and ResponsibilitiesImplement time and labor management systems for clientele according to their respective business needs.Assess client configuration requests and offer solutions to meet the clients overall objective.Promptly address and reply to client emails and phone calls via phone/email queue.Ensure all project-related documents and trackers are routinely up to date.Provide guidance and best practices to clients on how to use and optimize the software.Conduct system training, testing and troubleshooting to assist clients.Train and collaborate with peers on software.Marginal FunctionsBuild, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.Attend webinars and training to stay up to date on best practices and provide key points to the team.Complete projects and other duties as assigned by supervisor.Knowledge, Skills, and Abilities Excellent verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across culturesAbility to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands and changes in the work environment.Ability to deal with frequent interruptions, changes, delays, or unexpected events.Strong organizational, analytical, and problem-solving skills.Demonstrated ability to learn quickly.Ability to collaborate with others.Ability to establish credibility, be decisive and be able to recognize and support the organization's preferences and priorities.Role & responsibilities Preferred candidate profile Perks and benefits

We are seeking a permanent full-time position as Client Implementation Consultant who will work closely with the company s Service Delivery Leadership group, Customer Relationship Directors, and Payroll Administration, supporting customers for Level 1 and Level 2 payroll-related activities. You ll work with our payroll tax and benefit administration groups, processing data requests from our ASO clients. This is an excellent opportunity for an ambitious, high-energy individual to be on the front line, connecting with customers and driving high customer satisfaction. The ideal candidate will have customer support experience with HCM or HRIS systems, including time and attendance software and hardware. Responsibilities: Troubleshoot system cases that cannot be resolved by Level 1 support. Interact with customers to understand issues in accordance with EPAY s HCM platform and resolve the cases in a timely fashion, driving high customer satisfaction. Adjust customers system setup for payroll and benefits modules according to new customer requirements or plan changes. Adhere to the SOPs and set protocols driving the department s matrices and maintain the contractual service level agreements for EPAY customers. Ensure excellent incident management skills while documenting all customers transactions in our CRM application (Salesforce). Identify and analyze specific workforce trends for our customers and suggests best practices from a compliance standpoint. Understand customers training requirements and design training programs, working with EPAY s implementation team and a group of certified trainers. Conduct customer training courses live or recorded. Understand customers customized documentation requirements (i.e., job aids, quick reference guides, etc.) and work with EPAY s technical writer to produce. Qualifications: 8-12 years of customer support experience in HRIS systems, including payroll and time attendance Support discovery sessions to understand the client s fund structure, current processes, scope of asset classes, and bespoke requirements Facilitate and provide structure for regular client meetings during the implementation Writing and managing detailed project plans Member of a global Client Implementation Team Report customer project accomplishments and deliverables to management monthly Review and approve staff card program changes and trend opportunities for department development Be the point person for franchise clients with lots of high level exposure and Sr Determine, coordinate and support connectivity needs for the various trading desks across all asset classes Utilize KYC documentation skills to verify the identity of new clients Procuring internal approvals for new transactions, managing the new product approval process Desired Qualifications: Applicants having a notice period of one month or less would be preferred.

Resolve tax discrepancies by analyzing tax data and processing necessary corrections. Handle tax issue resolution including research and responding to tax inquiries or notices. Ensure Payroll Tax department is processing liability payments, tax returns, notices, etc., timely and accurately. Ensure team is following organizational procedures to remain compliant with federal, state and local tax regulations. Essential Duties and Responsibilities: Process daily payments for federal and state agencies. Perform daily reconciliations and correct processing errors File and pay quarterly/annual returns. Prepares or reviews a variety of tax related documents, ensuring accuracy and compliance with applicable guidelines and regulations. Performs tax reconciliations and determines liability for accounts, divisions or business units Perform data analysis to ensure compliance with payroll tax laws and regulations Research, interpret, and understand existing or revised tax codes, laws, or forms. Establish or maintain procedures to reduce payroll tax discrepancies Verify accuracy and timeliness of tax processes to ensure compliance with organizational polcies and procedures Resolve escalated issues with clients or internal departments Knowledge, Skills, and Abilities: A thorough knowledge and understanding of payroll tax and the regulatory environment, which includes federal, multi-state, and local tax regulations The ability to read, understand, and analyze highly complex regulatory payroll tax information. Interpret and analyze complex data, make determinations free from immediate direction, and ensure that payroll taxes are appropriately processed. The ability to manage multiple tasks, meet deadlines and adapt to fast-paced environment. Intermediate to advanced Excel skills. The ability to work both independently and collaboratively and possess strong customer service skills. Education Experience: 0-1 years multi-state, multi-jurisdiction and high-volume Payroll Tax experience Minimum of one years of recent Senior, Lead or Supervisor experience required. PEO or related industry experience preferred. Hands-on tax return processing experience is required. Strong knowledge of multi-state payroll, federal, state and local wage laws required. MasterTax and Prism/HRP experience preferred. Required Licenses And/Or Certifications Certified Payroll Professional (CPP) certification or Fundamentals of Payroll Certification (FPC) preferred

We are excited to invite applications from candidates who meet the following criteria:Hold a Bachelor's or Master's degree in Finance or Accounts (B.Com, M.Com), MBA (Finance), or ICWAI.Possess 1-2 years of relevant experience in Finance, Accounts, or Tax, or hold a relevant certification.Fresh graduates are welcome to apply.Have strong communication skills and are comfortable working night shifts (US Shift).Ensure that exams do not clash with the internship period.Outstanding performers during the internship may be offered full-time employment.Lucrative paid internships with exclusive benefits:Duration: 3-4 months, starting from April 25Work Hours: Rotational shifts following US hoursJob Location: Noida (Sector-142)Candidates: Graduates with good English skills and willingness to work US shifts

Responsibilities:Configure and maintain database servers and processes, including monitoring of system health and performance to ensure high levels of performance, availability and securityTroubleshoot and resolve performance issuesSQL Server performance tuning, including analyzing query execution plans, SQL server profiling, index design and tuning, and index maintenance strategiesDatabase backup management and recoveryRespond to critical and non-critical production alerts, and availability to be on an on-call rotation schedule to provide production support when critical issues arise will be requiredCreate requested database objects and assist with production releasesQualifications:4-6 years of experience as SQL DBASQL Server 2016 and 2019 experience required. Extensive experience writing SQL queries and stored proceduresExperience optimizing queries and database objects, including advanced skills in index design and maintenanceExperience with SQL Server Service Broker, SQL Server in a Windows Cluster environment, and AlwaysOn Availability GroupsExperience with encryption including TDE and Always EncryptedExperience with monitoring tools such as SQL Monitor, Zabbix, SolarWinds, Idera, System Center

Diagnose payroll-related cases that cannot be resolved by Level 1 support. Interact with customers to understand issues in accordance with EPAY s HCM platform and resolve the cases in a timely fashion, driving high customer satisfaction. Uploading and auditing timekeeping records for compliance with established standards, maintaining time and attendance records, entering new hires into the payroll system, posting changes in pay and tax status, and other miscellaneous charges related to client payroll. Computing wage and overtime payments, calculating and recording payroll deductions, processing requests for paycheck advances, and processing terminations. Balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries, inspecting automated system output such as registers and standard reports, determining and correcting out-of-balance conditions Adjusting customers system setup according to new customer requirements or plan changes. Adhere to the SOPs and set protocols driving the department s matrices and maintain the contractual service level agreements for EPAY customers. Ensure excellent incident management skills while documenting all customers transactions in our CRM application (Salesforce). Identify and analyze specific payroll trends for our customers and suggests best practices from a compliance standpoint. Understand customers training requirements and work with EPAY s implementation team and a group of certified trainers. Qualifications: A self-motivated individual with BCA will be preferred from an accredited four-year institution. Excellent written and verbal communication skills with a technical background. 2-5 years of experience in US Payroll including time and attendance Important level of integrity, a strong sense of confidentiality, and customer service mentality. Should have prior experience handling US, Canada, and UK-based customers. Ability to work under pressure and rotational shifts. Desired Qualifications: Outstanding problem solving and analytical skills Working in ASO/Human Resources outsourcing experience a plus

We are seeking an IT Recruiter who will lead full life cycle recruiting efforts. Partnering with hiring managers, you will build and execute sourcing strategies that identify, attract, and hire diverse candidates to support all business units. We offer a fast-paced, exciting environment that will challenge you to find creative solutions. Youll be focused primarily on quality of hire rather than quantity of hires, ensuring a positive candidate experience during the hiring cycle, and building credible and longstanding relationships with hiring managers.Responsibilities:Working closely with Director TA, Department heads and Hiring Managers to gain a comprehensive understanding of the hiring needs for each position, and meeting competitive hiring goals and expectationsProficient in creating, reviewing, and designing Job Descriptions and posting these job descriptions on various job boards, social media, internal ATS and other possible channels.Researching about latest hiring processes for each role, setting evaluation parameters and coordinating with stakeholders in preparing assessment / test for each position.Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs. Collaborates with hiring managers to understand the priority roles to be filled.Staying active with current job boards, social networks, and platforms to find talentManaging the end-to-end TA lifecycle across levels and roles and target to hire, onboarding and retaining quality talent.Screening resumes and prospects, interviewing and managing candidates throughout the interview process from setting interviews to assisting with final offer negotiationGrowing and fostering high-touch relationships with a database of qualified active and passive talentUtilizing knowledge of multiple recruiting sources and executing innovative recruiting strategies to find quality candidates.Maintaining a database of candidate records.Identifying, analyzing, presenting and keeping updated the hiring metrics and implementing initiatives to combat/ mitigate the challengesQualifications:Minimum 4-6 years of experience in end-to-end recruitment.Deep knowledge of sourcing specifically for skills like technical hiring.Work experience with Technical positions like MEAN stack developers, Frontend developers, Backend developers, Fullstack developers, QA Engineers, Architects, Managers etc.Hands-on hiring experience on niche skills, volume hiring.Working knowledge of various social media recruiting channels.Strong track record in sourcing qualified candidates, market intelligence, mapping, negotiating offers.Promote the Employer Brand on LinkedIn and other social media channels and spread awareness about the company and its products.Able to work under pressure and meet tight deadlines.Excellent interviewing skills & solid technical background needed to understand and work on IT positions.Possess good communication skills and must be presentable.

Billing Specialist needed to provide Billing support to the PrismHR Technology Business Unit of Vensure Employer Services. This individual will report to the PrismHR, Inc. USA based Accounting Team. This position will focus primarily on Divisions with Software as a Service (SaaS) product offerings and the related Marketplace offerings. This position will be required complete the monthly customer billings for a portion of the SaaS contracts and the majority of the Marketplace Partner usage billing. As a result of new product utilization and acquisition the Technology Business Unit is growing rapidly. Essential Duties and Responsibilities: Ability to work within a team structure to support the monthly customer and marketplace billing requirements. Individual will be responsible for manually billing approximately 100 monthly SaaS contracts and 20 Marketplace Partner usage-based billing to a customer of approximately 300 customers. Individual will need to be able to read customer contracts and understand the billing implications. Ability to correspond directly with customers to billing inquiries. Assist the Customer Success Managers with ad-hoc customer request for information. Assist Accounting Team projects on a as needed basis. Ability to take on new Billing responsibilities due to acquisitions, new product introductions. Etc Ability to work with other internal stakeholders for instance the Revenue Cycle Administration team ( deal desk ) and professional services team (implementations). Knowledge, Skills, and Abilities: Strong communication skills- both written and oral. Detail Oriented Focus on Deadlines Accountable and Responsible for tasks Good working knowledge of Microsoft Excel Education Experience: Bachelors degree in finance, accounting or any related field of study 3-5 years experience with CRM applications including Salesforce, and integrated Billing Systems including Sage Intacct. 3 years Software Industry experience

We are seeking a talented and experienced .NET Developer with 4+ years of professional experience to join our dynamic remote team. The ideal candidate should have strong expertise in .NET development, REST API design, Azure, and unit testing. You will be responsible for designing, developing, and maintaining scalable applications in an agile environment. ResponsibilitiesDesign, develop, and maintain high-quality .NET applications Build and optimize RESTful APIs ensuring high performance and security Implement and maintain unit testing frameworks to ensure code reliability Troubleshoot, debug and optimize application performance Design and implement database solutions using SQL Server and MySQLMentor junior developers and provide technical guidanceWork closely with cross-functional teams to design and implement scalable solutions Follow best practices for CI/CD, code reviews, and agile development methodologiesRequirements 4+ years of experience in .NET Core / ASP.NET / C# development Profound expertise in C# and the .NET Framework, with experience in .NET Core Strong knowledge of Entity Framework for database operations and ORM Proficiency in SQL and database design with SQL Server and MySQLExperience writing complex SQL queries and stored proceduresExtensive experience with various software design patterns and architectural principles, including microservice architecture Strong understanding and hands-on experience with RESTful API design and development Proficiency in Azure cloud services and deployment strategies Knowledge of CI/CD pipelines and DevOps practices Experience with unit testing frameworks and test-driven developmentExcellent problem-solving skills and attention to detail Strong communication and teamwork abilities in a remote environment

Job Title: Full Stack .NET DeveloperDepartment: IT/Software DevelopmentEmployment Type: Full-TimeJob Overview We are looking for a skilled Full Stack .NET Developer with 5+ years of experience to join our team. The ideal candidate should have expertise in [ASP.NET MVC, ASP.NET Web API, .NET CORE] for the back end and [JavaScript, CSS, jQuery, Bootstrap] for the front end. Additionally, experience with [SQL, Oracle, MySQL] databases are required. Responsibilities Develop and maintain back-end components using ASP.NET MVC, ASP.NET Web API, and .NET CORE. Design and implement front-end components using JavaScript, CSS, jQuery, and Bootstrap. Create and manage databases using SQL, Oracle, and MySQL. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot, debug, and resolve issues in production environments. Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience as a [Back End/Front End Developer] or similar role. Proficiency in ASP.NET MVC, ASP.NET Web API, .NET CORE for back-end development. Strong knowledge of JavaScript, CSS, jQuery, and Bootstrap for front-end development. Experience with SQL, Oracle, and MySQL databases. Excellent problem-solving and communication skills. Ability to work independently and in a team environment. Any additional requirements specific to the role or company Preferred Qualifications [Any additional preferred qualifications or certifications].

Analyze client configuration requests and design customized solutions to achieve their specific goals. Implement customized product systems to address the unique business requirements of each client. Provide timely and effective responses to client inquiries via email and phone, ensuring clear and efficient communication. Responsible for managing incoming calls in a phone queue and delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information. Regularly maintain and update all project-related documents and tracking systems. Responsible for establishing and reviewing cases and tasks in ClientSpace to ensure records are organized and up to date. Advise clients on best practices and offer guidance for optimal software utilization. Conduct comprehensive system training, testing, and troubleshooting to support clients effectively. Collaborate with team members on software releases and actively participate in ongoing training sessions. Lead peer training sessions and serve as a subject matter expert on software, fostering collaboration and knowledge sharing. Marginal Functions: Build, maintain, and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by the supervisor. Knowledge, Skills, and Abilities: Excellent verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across cultures Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands, and changes in the work environment. Ability to deal with frequent interruptions, changes, delays, or unexpected events. Strong organizational, analytical, and problem-solving skills. Demonstrated ability to learn quickly. Ability to collaborate with others. Ability to establish credibility, be decisive, and be able to recognize and support the organizations preferences and priorities. Required Education Experience: High school diploma or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Minimum of one year of customer service experience is preferred. Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. Experience with the following systems preferred: Time Labor Management, Applicant Tracking Systems, ClientSpace, and PrismHR.

Serves as the primary contact for clients and plan vendors. Ensure client benefit plans accuracy, perform quality checks of benefits-related data. Assist clients and members with benefit claims issues, plan changes, enroll clients with carriers and Process life status changes Respond to benefits inquires on plan provisions. Process and administers leave of absence requests and disability paperwork. Provide reports for allocation and billing. Knowledge, Skills, and Abilities: Organizational Skills Teamwork Enthusiasm Willingness to learn Interpersonal skills Flexibility Proactive Decisive Education Experience: Associates Degree or above 3-5 years of group benefit experience

The Technical Writer is responsible for writing and maintaining documentation for PrismHR products. The Technical Writer works closely with Product Managers and SMEs to develop customer-facing content and uses MadCap Flare to author and publish online help and release notes. Specific Duties and Responsibilities: Author content using MadCap Flare. Research product information by attending standups and working with Quality Assurance Engineers, Product Managers, and Subject Matter Experts. Leverage tools such as Jira, Confluence, Salesforce, and TestRail to understand issues and develop documentation. Capture end-user and administrative tasks performed in PrismHR products and their expected results. Manage documentation drafts and the flow of information during development and testing. Collaborate with teammates. Participate in Agile development processes and influence product enhancements based on customer needs. Additional Duties and Responsibilities: Manage PrismHR documentation with varying priorities and deadlines within bi-weekly/monthly sprints. Use revision and source control effectively within a team setting. Act as an ambassador of collaboration within and across the organization, sharing knowledge in areas of expertise. Other duties or projects may be assigned as needed. Skills And Experience: Superior oral and written communication skills. Ability to quickly learn, analyze, understand, and communicate complex technical concepts in a clear and concise manner. Technically curious and motivated to understand PrismHR functionality. Ability to prioritize while taking direction from management. Proactive at removing impediments with a get the job done attitude. Flexible and able to work well under pressure and adapt to shifting deadlines. Must be a team player. BS/BA in related fields such as Computer Science, Communications, English, or Technical Writing. Minimum 4 years of experience as a Technical Writer for complex software systems, preferably in a SaaS or web-based environment. Experience with Visio or other flowcharting software. Proficiency with MadCap Flare is required.

The payroll associate will process payroll for our growing client base across the country As a payroll associate, you will enter client data and review employee time-sheets The associate level will learn how to import payroll information and assist with quality assurance as needed. Responsible for responding and resolving client and employee payroll issues Partner with our payroll specialists become knowledgeable in our payroll software, Prism. Knowledge, Skills, and Abilities: The payroll associate should exhibit the following skills and abilities The ability to multi-task Strong attention to detail Organizational Skills Skills with MS office, including Excel and Outlook Education Experience: High School Diploma or equivalent 0-1 years of experience