We are seeking a motivation and personable for Institutional Sales and relationship management to help with efforts in building meaningful relationships with an institution's prolific alumni to motivate to contribute time and capital. The ideal candidate will serve as a bridge between the institution and its alumni, developing strategies to build connection, trust, and sustained giving. Key Responsibilities: Relationship Management Build and nurture long-term relationships with alumni through consistent outreach, communication, and engagement strategies Fundraising & Donor Relationship management Communicate the vision, impact, and importance of the Endowment Fund Organize one-on-one meetings, calls, and virtual/in-person events to engage alumni and inspire giving Events & Campaigns Support or lead alumni-focused fundraising events, giving days, and donor appreciation initiatives Work with marketing and communications teams to develop compelling content and campaign materials Reporting & Strategy Track engagement metrics, pledges, and fundraising performance Provide regular reports to leadership on progress, challenges, and opportunities Support the development and execution of the annual alumni engagement and fundraising strategy Qualifications: Bachelors degree in Communications, Marketing, Fundraising, Public Relations, or a related field Strong interpersonal skills with a high level of emotional intelligence and professionalism Proven ability to manage relationships and sales Excellent written and verbal communication skills Experience with CRM systems or donor databases (e.g., Raiser’s Edge, Salesforce) is an advantage
Responsibilities: Outbound Calling, Revenue Generation, Achieving Sales Targets - Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls. - Understanding customer needs and requirements. - Generate strong pipeline of prospects & drive closures. - Achieve Monthly, Quarterly & Yearly sales targets. - Maintain good relation with customer for referrals and upsell. - Perform effective online demos to prospects. Minimum Qualifications: Outbound Sales Experience is a must Strong convincing and sales skills Should be able to work under pressure and achieve monthly targets Good written and oral communication skills
Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams. Desired Candidate Profile 1-2 years of experience in Client Onboarding, Client Success, Relationship Management, or similar roles. Excellent communication skills with ability to build rapport easily. Proficiency in MS Office applications (Excel) for report preparation and presentation. Strong understanding of product knowledge and sales principles.
Job description: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product, and support. Strong presentation and training skills. Customer-focused with a knack for identifying opportunities and solving problems Preferred candidate profile: Excellent written and verbal communication skills specialist. Good at MS Office, Word, PowerPoint, Excel. Perks and benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance
We are looking for an enthusiastic and driven individual to join our Partnerships & Alliances team, focused on building and managing relationships with colleges and universities, and driving fundraising initiatives through alumni networks . This role is ideal for someone passionate about higher education, relationship management, and institutional development. Key Responsibilities: Partnerships & Alliances Identify and engage with colleges for strategic partnerships aligned to our organizational goals. Build and maintain strong working relationships with placement cells, student development teams, and academic coordinators. Support onboarding and activation of new institutions into our ecosystem. Coordinate campus-level events, webinars, and skill-building sessions in collaboration with partner colleges. Maintain trackers and documentation related to partner engagement, performance, and outcomes. Alumni Fundraising & Engagement Identify and connect with individual alumni and alumni groups who are keen to contribute towards the development of their alma mater. Plan and execute alumni-led fundraising campaigns (scholarships, campus events, skill labs, student support). Create impactful communication and pitch materials to engage potential alumni donors. Organize alumni meets, virtual sessions, and testimonial campaigns to foster long-term connections. Track donations, provide impact updates to donors, and coordinate recognition initiatives. Candidate Profile: 1 -2 years of experience in partnerships, alumni engagement, fundraising, or outreach (preferably in education, EdTech, or NGO space). Strong interpersonal skills with the ability to build trust and manage long-term relationships. Excellent written and verbal communication skills; comfortable presenting to stakeholders. Ability to coordinate across internal teams and external partners with ownership and attention to detail. Passion for education and community-driven development. Preferred Qualifications: Bachelor's degree in Business, Education, Social Impact, or related field. Experience working with alumni associations, college outreach, or fundraising campaigns is an added advantage. Familiarity with basic CRM tools or donor management systems is a plus.
Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams. Desired Candidate Profile 1-2 years of experience in Client Onboarding, Client Success, Relationship Management, or similar roles. Excellent communication skills with ability to build rapport easily. Proficiency in MS Office applications (Excel) for report preparation and presentation. Strong understanding of product knowledge and sales principles.
Job description for Customer Success Manager Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product, and support. Strong presentation and training skills. Customer-focused with a knack for identifying opportunities and solving problems Preferred candidate profile Excellent written and verbal communication skills specialist. Good at MS Office, Word, PowerPoint, Excel. Perks and benefits Cell phone reimbursement Health insurance Internet reimbursement Life insurance
This role will be primarily responsible for revenue generation, Sales, generating prospects and achieving monthly targets. The candidate should have strong sales skills and experience. The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. Reaching out to interested candidates, and offering them our online course Outbound Calling, Revenue generation, achieving sales targets Source new sales opportunities through inbound lead follow-up and outbound calls and emails Enter, update, and maintain CRM information on leads, prospects, and opportunities Minimum Qualifications: Minimum 2+ years outbound Sales Experience Strong convincing and sales skills Should be able to work under pressure and achieve monthly targets Good written and oral communication skills Strong references from the past employers Educational & Experience qualifications: Any Graduate/Post Graduate Multiple short stints in past roles is a negative
We are seeking an experienced QA Automation Tester with 5+ years of experience to join our dynamic testing team. The ideal candidate will have strong Python programming skills, experience with AI-powered testing tools, and a deep understanding of various testing methodologies within an Agile development environment. Key Responsibilities Test Automation Design, develop, and maintain automated test scripts using Python Create robust test automation frameworks for web, mobile, and API testing Implement continuous integration/continuous deployment (CI/CD) pipelines for automated testing Maintain and enhance existing automation test suites Execute automated test cases and analyze results Experience with behavior-driven development (BDD) tools like Cucumber or Behave Knowledge of performance testing tools (JMeter, K6) AI Tools Integration Utilize AI-powered testing tools to enhance test coverage and efficiency Implement intelligent test case generation and maintenance using AI/ML techniques Leverage AI tools for test data generation, visual testing, and anomaly detection Stay updated with emerging AI testing technologies and evaluate their applicability Quality Assurance Develop comprehensive test plans and test cases based on requirements Perform functional, regression, performance, and integration testing Conduct API testing using tools like Postman, REST Assured, or similar Execute manual testing when required for complex scenarios Identify, document, and track defects through resolution Agile Collaboration Actively participate in Agile ceremonies (Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives) Collaborate closely with developers, product owners, and stakeholders Provide testing estimates and commit to sprint deliverables Ensure testing activities align with sprint goals and timelines Required Qualifications Experience & Skills 5+ years of experience in QA automation testing Strong Python programming skills with experience in test automation frameworks Proficiency in testing frameworks such as Pytest, Selenium, or similar Experience with AI-powered testing tools Hands-on experience with Agile/Scrum methodologies Technical Skills Experience with version control systems (Git) Knowledge of CI/CD tools (Jenkins, GitLab CI, Azure DevOps) Familiarity with containerization (Docker, Kubernetes) Experience with cloud platforms (AWS, Azure, GCP) Understanding of database testing and SQL queries Knowledge of web technologies (HTML, CSS, JavaScript) Tools & Technologies Programming Languages: Python (primary), JavaScript Automation Tools: Selenium WebDriver, Pytest, Robot Framework AI Testing Tools: Testim, Applitools Eyes, Sauce Labs, mabl CI/CD: Jenkins, GitLab CI, Azure DevOps Version Control: Git, GitHub/GitLab Project Management: Jira, Azure DevOps, Trello API Testing: Postman, REST Assured, requests library Databases: SQL Server, MySQL, PostgreSQL Application Requirements Please submit your resume along with: Examples of automation frameworks you've developed Experience with specific AI testing tools Details about your Agile testing experience Any relevant certifications or training
We are looking for a highly motivated and experienced HR Generalist with 2-3 years of solid HR experience to join our team in Hyderabad. The ideal candidate will be responsible for a wide range of HR functions, ensuring smooth operations, effective talent acquisition, and a positive employee experience. Key Responsibilities: HR Operations & Administration: Manage the complete employee onboarding process, including documentation and induction scheduling. Ensure timely and accurate payroll processing and Full C Final (FCF) settlements. Oversee ESI C Medical Insurance enrolment and timely resolution of related queries. Maintain meticulous employee records and ensure 100% HR documentation compliance for internal/external audits. Recruitment & Talent Acquisition: Support end-to-end recruitment activities including screening resumes, coordinating interviews, and managing candidate communication. Ensure timely sharing of CVs with hiring managers and provide regular recruitment tracker updates. Work towards reducing the average TAT (Turnaround Time) for closures. Contribute to employer branding efforts and attracting top talent. Employee Engagement & Experience: Plan and execute regular employee engagement activities to foster a vibrant work culture. Support the Performance Management System (PMS) by ensuring timely goal setting and review completion. Manage the exit process, including conducting exit interviews and completing all necessary documentation. Training & Business Partnering: Coordinate training programs and development initiatives for employees. Provide general HR support and consultation to managers on HR cases and policies. Required Skills & Qualifications: MBA or Bachelor's degree in Human Resources, Business Administration. 2-3 years of hands-on experience as an HR Generalist or HR Executive, with practical experience in recruitment. Strong understanding of HR principles and compliance. Excellent communication (written and verbal), interpersonal, and organizational skills. Ability to manage multiple tasks, prioritize effectively, and maintain confidentiality. A proactive attitude with a strong focus on employee satisfaction and efficient talent acquisition.
Key Responsibilities: Pitch and demonstrate our SaaS product to potential clients Engage with B2B leads through email, WhatsApp, and calls Prepare commercial proposals and participate in pricing/negotiation meetings Manage the sales funnel, lead nurturing, and conversion Use CRM tools like LeadSquared, Salesforce, or HubSpot to track and follow up on leads Achieve sales targets and support revenue growth Collaborate with cross-functional teams including marketing and product Preferred Candidate Profile: MBA/PGDM from Tier 1 Business Schools (Freshers welcome) OR 1-2 years of experience in B2B/Enterprise/SaaS sales Excellent communication & presentation skills Familiarity with CRM and sales automation tools Strong understanding of client needs and ability to close deals Highly conversion-focused, result-oriented , and self-motivated
Roles & Responsibilities: Conduct one-on-one counselling sessions with high school students and parents (virtual or in-person) Understand students academic background, interests, career aspirations, and guide accordingly Help students finalize preferred courses, countries, and universities (India, US, UK, Canada) Support with profile-building strategies (internships, extracurriculars, summer programs) Assist in the university shortlisting and creation of application timelines and document checklists Stay up-to-date with admission trends, university requirements, scholarships, and deadlines Conduct career workshops (Virtual or in person) Key Requirements: Bachelors degree in any field (Education, Psychology, or related fields preferred) Minimum 2-3 years of experience in college admissions counseling or student mentoring Knowledge of admission processes for major study destinations (USA, UK, Canada, India etc.) Excellent communication, interpersonal, and presentation skills Empathy, patience, and a student-first attitude
We are looking for a dynamic and result-driven B2C Sales Executive to join our growing team. The ideal candidate should have a proven track record of closing B2C deals, excellent communication skills, and a customer-first mindset. You will play a critical role in driving revenue growth by converting leads into paying customers. Key Responsibilities: Identify and qualify inbound and outbound B2C leads. Conduct product demos and explain service features to prospective customers. Understand customer needs and guide them toward the right product offering. Meet and exceed monthly sales targets and KPIs. Maintain accurate sales records in CRM tools. Build strong relationships with potential and existing customers. Follow up with leads through phone, email, WhatsApp, and other channels. Minimum Requirement: Minimum 3 years of B2C sales experience (preferably in EdTech, fintech, or direct-to-consumer services). Freshers are also welcomed to apply Proven track record of achieving or exceeding sales targets. Excellent communication, persuasion, and negotiation skills. Strong problem-solving skills and a customer-centric approach. Comfortable using CRM tools. Fluent in English and Hindi. Bachelor's degree in any discipline; MBA is a plus
Roles and Responsibilities Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform. Customer Support: Resolve customer queries via chat, email, and phone with a solution-first mindset and quick turnaround. Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals. Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform. Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value. Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams. Desired Candidate Profile 0-2 years of experience in Client Onboarding, Client Success, Relationship Management, or similar roles. Excellent communication skills with ability to build rapport easily. Proficiency in MS Office applications (Excel) for report preparation and presentation. Strong understanding of product knowledge and sales principles.
Role & responsibilities: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product and support. Strong presentation and training skills Customer-focused with a knack of identifying opportunities and solving problems. Preferred candidate profile: Excellent written and verbal communication skills specialist Good at MS Office, Word, PowerPoint, Excel Perks and Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance
We are looking for an enthusiastic and driven individual to join our Partnerships & Alliances team, focused on building and managing relationships with colleges and universities, and driving fundraising initiatives through alumni networks . This role is ideal for someone passionate about higher education, relationship management, and institutional development. Key Responsibilities: Partnerships & Alliances Identify and engage with colleges for strategic partnerships aligned to our organizational goals. Build and maintain strong working relationships with placement cells, student development teams, and academic coordinators. Support onboarding and activation of new institutions into our ecosystem. Coordinate campus-level events, webinars, and skill-building sessions in collaboration with partner colleges. Maintain trackers and documentation related to partner engagement, performance, and outcomes. Alumni Fundraising & Engagement Identify and connect with individual alumni and alumni groups who are keen to contribute towards the development of their alma mater. Plan and execute alumni-led fundraising campaigns (scholarships, campus events, skill labs, student support). Create impactful communication and pitch materials to engage potential alumni donors. Organize alumni meets, virtual sessions, and testimonial campaigns to foster long-term connections. Track donations, provide impact updates to donors, and coordinate recognition initiatives. Candidate Profile: 1 -2 years of experience in partnerships, alumni engagement, fundraising, or outreach (preferably in education, EdTech, or NGO space). Strong interpersonal skills with the ability to build trust and manage long-term relationships. Excellent written and verbal communication skills; comfortable presenting to stakeholders. Ability to coordinate across internal teams and external partners with ownership and attention to detail. Passion for education and community-driven development. Preferred Qualifications: Bachelor's degree in Business, Education, Social Impact, or related field. Experience working with alumni associations, college outreach, or fundraising campaigns is an added advantage. Familiarity with basic CRM tools or donor management systems is a plus.
MIS Roles and Responsibilities: Lead and manage a team responsible for alumni data collection and enrichment. Set and track team KPIs to ensure accuracy, speed, and quality of data collected. Conduct performance reviews, coach team members, and improve productivity. Manage daily operations including dialer system usage, CRM updates, and reporting workflows. Create and maintain Excel-based dashboards and trackers (Pivot Tables, VLOOKUP, charts). Analyze alumni data to generate actionable insights for client reporting. Coordinate with internal teams (Tech, Product, Client Success, Operations) to ensure smooth delivery. Ensure reports and dashboards are accurate, timely, and client-ready. Identify process improvements to enhance efficiency and team performance. Minimum Qualifications / Requirements: Bachelors degree (Business, Analytics, IT, or related field). 2+ years of experience in team management, data operations, or reporting . Advanced skills in MS Excel (PivotTables, VLOOKUP, charts). Strong analytical and problem-solving abilities. Excellent communication and coordination skills. Ability to manage tight deadlines and client-driven priorities.
We are seeking a highly motivated and results-driven individual to join our Partnerships & Alliances team, specializing in alumni fundraising through proactive outreach. This role is critical in driving donations for the college by engaging with a curated, warmed-up alumni database via direct calling. The ideal candidate will be confident in inside sales techniques and possess strong communication and persuasion skills to meet fundraising targets. Key Responsibilities: Alumni Fundraising & Engagement (Primary Focus) Proactively call and engage with individual alumni and alumni groups from a curated, warmed-up database. Drive fundraising efforts through direct phone conversations, building rapport and motivating alumni to contribute to college development initiatives. Execute targeted alumni fundraising campaigns supporting scholarships, infrastructure, campus events, and other student support projects. Maintain detailed records of alumni interactions, donation commitments, and follow-ups using CRM tools. Collaborate with marketing and communications teams to develop compelling pitch materials and fundraising scripts. Provide timely donation updates to stakeholders and manage donor recognition activities. Partnerships & Alliances (Supporting Role) Support onboarding of new colleges for strategic partnerships aligned to organizational goals. Assist in coordinating alumni and campus engagement events including webinars, virtual meets, and skill-building sessions. Maintain documentation and trackers related to partner and alumni engagement metrics. Candidate Profile: 1-2 years of experience in inside sales, fundraising, tele calling, alumni engagement or outreach roles; NGO fundraising freshers with a sales mindset are also welcome. Those who have chased hard numbers preferred. Strong verbal communication and persuasion skills with comfort in calling and engaging a warm alumni database. Ability to work with CRM systems to manage pipelines, follow-ups, and reporting. Motivated by targets and able to work in a fast-paced, result-oriented environment. Preferred Qualifications: Bachelors degree in business, Communication, Education, or related field. Experience in alumni fundraising campaigns, telemarketing, or donor engagement is a plus. Familiarity with CRM tools and tele calling platforms.
Role & responsibilities: Onboard & Support: Guide new counsellors through registration, training, and certification. Stay Connected: Call, WhatsApp, and email counsellors to resolve queries and share updates. Promote Usage: Encourage participation in live sessions, modules, and community activities. Drive Renewals & Upsell: Identify opportunities for higher certifications and renewals. Track Progress: Maintain dashboards, share feedback, and ensure active engagement. Collaborate: Coordinate with Sales, Marketing, and Product teams for smooth operations. Preferred candidate profile: 13 years in Customer Success / Client Servicing / Inside Sales / EdTech Operations. Excellent communication skills (English; Hindi or regional language a plus). Good at follow-ups, relationship building, and multitasking. Working knowledge of Excel, Google Sheets, or CRM tools. A positive attitude and genuine interest in education, growth, and people.