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International Education Gateway
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Customer Success Manager - Univariety

Customer Success Manager - Univariety

International Education Gateway

4 - 7 years

8 - 10 Lacs

Hyderabad

Posted:1 hour ago| Platform:

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Skills Required

Client Management Client Onboarding Client Engagement Customer Retention Client Satisfaction Client Success Customer Advocacy

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description for Customer Success Manager Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product, and support. Strong presentation and training skills. Customer-focused with a knack for identifying opportunities and solving problems Preferred candidate profile Excellent written and verbal communication skills specialist. Good at MS Office, Word, PowerPoint, Excel. Perks and benefits Cell phone reimbursement Health insurance Internet reimbursement Life insurance

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International Education Gateway

www.internationaleducationgateway.com

Education/Study Abroad Services

N/A

N/A Employees

6 Jobs

Key People

John Doe

CEO
Jane Smith

COO

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Customer Success Manager - Univariety