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1.0 - 2.0 years
3 - 4 Lacs
gurugram
Work from Office
Responsibilities: * Manage international customer relationships through successful onboarding, regular check-ins, and issue resolution. Office cab/shuttle Provident fund Health insurance
Posted 15 hours ago
0.0 - 3.0 years
0 - 3 Lacs
ahmedabad
Work from Office
WORK LOCATION:-AHMEDABAD Fluent/Excellent English required. Salary Offered;-10k-30k+incentives and other perks 5 days working/(Rotational shifts) Candidate should be Enthusiastic to work and learn, Apply/DM on:-8200326423
Posted 1 day ago
1.0 - 3.0 years
1 - 3 Lacs
pune
Work from Office
The Health Progress Manager will work closely with the operations and sales teams. This role is ideal for someone with a background in health and wellness, a basic understanding of health principles.
Posted 1 day ago
2.0 - 5.0 years
5 - 7 Lacs
hyderabad
Work from Office
We're looking for a highly skilled and motivated Sr. Account Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. The position holder will be managing a team of 5-6 individuals. Build and manage productive, professional relationships with clients. Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Maximize revenue by upselling higher value services...
Posted 1 day ago
4.0 - 8.0 years
30 - 40 Lacs
bengaluru
Remote
4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred). Ability to empathize deeply with customers, understand pain points, and translate them into solutions.
Posted 1 day ago
8.0 - 10.0 years
45 - 55 Lacs
mumbai
Work from Office
Role Overview : We are looking for a Delivery Head / Delivery Manager to lead client-facing deliveries, integrations, and implementations across BFSI and fintech clients. The role requires end-to-end ownership of delivery, bridging business, technology, and client stakeholders, with a focus on operational excellence and client success. Key Responsibilities: Client Delivery Ownership: Manage multiple concurrent client implementations, including integrations with client systems, APIs, and data sources. Serve as primary delivery contact for clients, ensuring smooth communication, expectation management, and escalation handling. Translate business requirements into actionable technical deliverab...
Posted 1 day ago
3.0 - 8.0 years
8 - 15 Lacs
mumbai, vasai
Work from Office
Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...
Posted 1 day ago
3.0 - 8.0 years
8 - 15 Lacs
mumbai
Work from Office
Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...
Posted 1 day ago
3.0 - 8.0 years
8 - 15 Lacs
mumbai
Work from Office
Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...
Posted 1 day ago
3.0 - 8.0 years
9 - 10 Lacs
mumbai
Work from Office
@Request you to please share resume on muskan.chaudhary1@indiamart.com Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture...
Posted 1 day ago
3.0 - 6.0 years
4 - 6 Lacs
ahmedabad
Work from Office
The Customer Success Manager (CSM) plays a pivotal role in ensuring the successful use of "SuvarnaSetu Business App" by clients who have subscribed to the same and their retention. The primary objective is to drive customer satisfaction, engagement, and usage of the app, ultimately contributing to customer retention and business growth. This role requires a proactive and customer-centric individual who can drive customer success through effective communication, relationship-building, and a deep understanding of the SuvarnaSetu Business App's value proposition. Adaptability, problem-solving skills, and a passion for customers delight are key attributes for success in this role. The ideal cand...
Posted 2 days ago
4.0 - 9.0 years
20 - 35 Lacs
bengaluru
Remote
Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches Continuously assess client health. Collaborate with our product and engineering teams to resolve issues Translate client needs into action items.
Posted 2 days ago
1.0 - 2.0 years
4 - 8 Lacs
gurugram
Work from Office
Why will you love working with us? - We are India's leading AI-powered care management platform. - Our vision is to be the de-facto healthcare expert in every home, viding access to the most personalized & real-time care to imve the quality & longevity of lives. - Zyla takes a clinical apach to vide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to imve the health outcomes of the user. - We have the finest talent across technology, data science, medicine, and management, and a duct with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Goo...
Posted 2 days ago
1.0 - 2.0 years
4 - 8 Lacs
gurugram
Work from Office
Why will you love working with us? - We are India's leading AI-powered care management platform. - Our vision is to be the de-facto healthcare expert in every home, viding access to the most personalized & real-time care to imve the quality & longevity of lives. - Zyla takes a clinical apach to vide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to imve the health outcomes of the user. - We have the finest talent across technology, data science, medicine, and management, and a duct with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Goo...
Posted 3 days ago
4.0 - 9.0 years
2 - 5 Lacs
mumbai
Work from Office
Account Ownership: Serve as the primary point of contact for assigned enterprise clients, managing relationships from onboarding to renewal and expansion. Revenue Growth: Identify, develop, and close upsell/cross-sell opportunities within existing accounts to meet or exceed quarterly and annual sales targets. Strategic Engagement: Work with C-level executives and senior IT leaders to understand business needs and position AIOps solutions accordingly. Client Success: Ensure clients derive maximum value from our SaaS platform through proactive engagement, training, and support coordination. Renewals & Retention: Drive high renewal rates by consistently demonstrating value and managing risk pro...
Posted 3 days ago
0.0 - 3.0 years
1 - 5 Lacs
navi mumbai
Work from Office
Hiring a Client Service Manager to build strong client relationships, manage end-to-end service delivery, ensure client satisfaction, and drive business growth through cross-selling and retention strategies. Be a spoc between Internal team & Client. Required Candidate profile Must have Excellent English Communication skills. Must be from HR background if fresher. Experience must have strong client handling exposure into HR Industry Know end to end HR Operations functions.
Posted 3 days ago
2.0 - 6.0 years
3 - 8 Lacs
hyderabad
Work from Office
Important Note: Candidates will not be permitted inside the office premises without an official meeting invite and confirmation from the concerned HR. Please wait for a call or email from our HR team after you submit your job application. Only shortlisted candidates will receive interview details and an entry pass. The Client Success Specialist is responsible for supporting clients by handling transactions, managing account-related tasks, and resolving incoming inquiries. They provide end-to-end support for operational questions, ensuring a seamless client experience. In addition, they offer support on topics related to our financial products, including CFDs, listed stocks, and crypto wallet...
Posted 3 days ago
1.0 - 6.0 years
5 - 9 Lacs
gurugram
Work from Office
Role & responsibilities Responsible to manage end-to-end client queries and ensuring resolution. Response to Client Emails in defined timelines Should adhere to the SLA and comply as per the defined process and client expectations. Assist with solving challenging client requests or issues and provide suggestions. Escalate as needed as per the escalation matrix. Freshdesk Ticketing tool experience required. Handle inbound and outbound (need based) client calls and provide support in getting resolution Preferred candidate profile Minimum Graduate Excellent verbal and written communication skills Good MS Power-Point and MS-Excel skills Networking & Building Relationships Time management and org...
Posted 3 days ago
1.0 - 3.0 years
3 - 4 Lacs
chandigarh
Work from Office
Responsibilities: * Manage client relationships from onboarding to renewal * Drive customer engagement through regular communication * Ensure high levels of client satisfaction & retention
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
As a Training Coordinator, your role involves managing and nurturing relationships with key clients to ensure long-term satisfaction and retention. You will work closely with internal teams to drive revenue growth and maximize customer success. Your responsibilities will include: - Engaging with warm leads provided by the marketing team, without the need for cold calling - Taking ownership of key accounts and maintaining strong, long-term relationships - Identifying client needs, providing tailored solutions, and driving account growth through strategic planning - Collaborating with internal teams to ensure exceptional service, monitor account performance, and resolve any issues - Identifyin...
Posted 4 days ago
4.0 - 9.0 years
3 - 7 Lacs
mumbai, bengaluru
Work from Office
We have immediate opening for SMG Management of Major and Severe impacting incidents primarily involving large scale infrastructure, issues or high risk data application issues. This includes but is not limited to: Time sensitive communication to the business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision making for incident resolution with the goal of minimizing impact to the business. Escalation to Senior IT Management. Providing incident updates to stakeholders. (Service announcements). Capturing incident follow ups and assisting in compiling Post Mor...
Posted 4 days ago
2.0 - 5.0 years
1 - 1 Lacs
ernakulam
Work from Office
Responsibilities: Serve as the primary point of contact for customer inquiries, requests, and feedback. Build strong client relationships to increase trust and loyalty Clearly communicate product features, workflows, and updates to customers.
Posted 4 days ago
0.0 - 3.0 years
4 - 5 Lacs
mumbai
Work from Office
Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com). If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Share your resume at jaya.chaddha@naukri.com About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitori...
Posted 4 days ago
0.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
Responsibilities: * Manage client success from onboarding to renewal * Drive customer advocacy through product adoption & satisfaction * Increase cross selling opportunities through upsells & renewals Sales incentives
Posted 5 days ago
15.0 - 19.0 years
0 Lacs
maharashtra
On-site
Role Overview: You are being hired for the position of Senior Vice President Account Management (BFSI) to lead, build, and groom a high-performing account management team. Your main focus will be on driving growth within key BFSI customer accounts by fostering deep relationships, identifying new opportunities, and delivering value-added solutions. The ideal candidate for this role is a proven leader with a strong track record in account management, team leadership, and scaling revenue in the BFSI sector. Key Responsibilities: - Leadership and Team Development: - Build, mentor, and lead a world-class account management team focused on driving customer success and growth. - Define and implemen...
Posted 5 days ago
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