497 Client Success Jobs

About Us Founded in 2007, Biz2Credit is recognized as the top small business financing resource in the U.S. by Entrepreneur Magazine, having facilitated over $2.5 billion in lending. As an all-in-one financing solution, Biz2Credit connects entrepreneurs with small business loans through a fast approval process, offering a wide range of financing options. The company's innovative online credit marketplace brings together more than 1,200 lenders and thousands of small businesses. This extensive network is strengthened through partnerships with organizations like Paychex, Start-up America, CPAs, business brokers, and other referral partners. Biz2X, the technology platform behind Biz2Credit, has...

About the Role We are looking for a Customer Success Manager who can wear multiple hats strategist, marketer, designers eye, and client partner. Youll be the bridge between our clients and the delivery success.

Processes : Frontend / Backend / Hybrid Sectors : Tech Support / Non-tech Support / BFSI / ITeS Skills - Good communication skills, customer service orientation, proficiency in MS World & Excel Day Shift , Sunday off

What You'll Do Own and manage the end-to-end onboarding process for new customers, ensuring timely and successful product implementations. Partner closely with Sales and Product teams to ensure smooth handoff and alignment of expectations. Develop and maintain onboarding playbooks and best practices to deliver exceptional client experiences. Build deep relationships with clients, act as their trusted advisor, and ensure their needs are met during onboarding. Monitor onboarding progress, identify bottlenecks, and proactively resolve challenges to keep clients on track. Leverage data and customer feedback to improve onboarding processes and customer outcomes. Conduct onboarding sessions via vi...

Experience in Customer Success Experience in SAAS Can handle a team

Company : transcom Client : phonepe Process : insurance sales, issuance back end process Opening : 95 openings Communication : good in English Salary : 25k ctc - 40k ctc Motor, life, health insurance indian market Age : 37 Education : graduate Health insurance Provident fund Annual bonus

Job title : Sales Executive Job location : Phase - 4 sector - 18 GURGAON Salary - 13000 - 32000 CTC As per the skill and communication Role & Responsibilities: Generating leads via calls. Understand customer needs and promote products or service effectively. Meet and exceed targets and KPIs Handle customer inquiries and provide product information. Maintain accurate records of interactions in our CRM system. Preferred qualification: Graduate and under-graduate both can apply. Experience and fresher both can apply. Requirements: Strong communication and interpersonal skills. About the Process: 6 days working. Sunday fixed off Immediate joiner required How to Apply:Please send your resume .Dee...

Key Job Description: 2-4 years experience in a customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technology Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. Lead the onboarding process for new clients and work on any new implementation requirements Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. Serve as the initial point of contact for escalated ...

Role Overview: You will be responsible for managing key accounts for Karomi, focusing on strengthening relationships with strategic clients in India and international markets. Your role will involve ensuring client success with the platform, driving account growth, and delivering a seamless customer experience through collaboration with internal teams. Key Responsibilities: - Act as the primary point of contact for assigned key accounts. - Build and nurture long-term relationships with customers, aligning their business goals with product offerings. - Ensure customer retention and satisfaction by addressing issues promptly and proactively. - Identify upsell and cross-sell opportunities, coll...

You are currently looking for a Senior Business Director role at EssenceMediacom, a leading WPP Media Brand. As a Senior Business Director, you will be responsible for digital media planning for market-leading brands. Your role will involve supervising the execution of digital campaigns, including search, social, reserve (direct) media, and more. Your reporting line will be to the Head of the Business. **Key Responsibilities:** - Work closely with a team of digital planners to guide media planning with platform depth - Develop a strategic mindset for audience deep dive and creating approach notes for client presentations - Understand client objectives and competitive trends, steering client ...

ROLES AND REPSONSIBILITIES Customer Onboarding & Engagement Guide new customers through the onboarding process and ensure smooth program initiation. Explain program details, expectations, and next steps clearly and confidently. Customer Relationship Management Build strong, trust-based relationships with customers through consistent communication. Act as the main point of contact for all customer queries and escalations. Program Monitoring & Support Track customer progress and ensure timely completion of milestones. Coordinate with internal teams (Nutrition, Production, Logistics) to resolve issues quickly. Data Tracking & Reporting Maintain accurate records of customer interactions, progres...

Senior Customer Service Executive - International Voice Process To schedule an Interview call - HR SHOAIB (+91 7019251229) Requirements:- - Excellent Communication in English. - Prior experience in US/UK/Australian voice process. - Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral. - Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate for a Senior Customer Service Executive domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communic...

Responsibilities: * Manage client relationships from onboarding to success * Collaborate with cross-functional teams for optimal results * Ensure timely communication and issue resolution

You will be responsible for the following tasks as an intern at Social Faalcon: - Ideation and brainstorming with the team - Posting and scheduling for all the brands - Preparing calendars for the same - Analysing and helping the social media specialist with report creation - Checking all the posts that come from the design team - Tracking the trends and maintaining the posts while following the same At Social Faalcon, a leading digital marketing agency in Mumbai, you will be part of a team that is passionate about delivering outstanding results for clients. The company believes in a data-driven approach to craft customized strategies aligned with unique business goals. The team of seasoned ...

Job Title: Sales Director Account Management Location: Pune Job Summary: The Sales Director Account Management will lead strategic client relationships and drive revenue growth across key accounts. This role involves developing account strategies, nurturing executive-level relationships, ensuring customer satisfaction, and expanding existing business through upselling and cross-selling initiatives. Key Responsibilities: Lead and manage a team of account managers to achieve revenue and retention goals. Develop and execute strategic account plans aligned with organizational growth objectives. Build long-term relationships with C-level stakeholders and decision-makers. Identify new business opp...

Responsibilities: * Manage international customer relationships through successful onboarding, regular check-ins, and issue resolution. Office cab/shuttle Provident fund Health insurance

WORK LOCATION:-AHMEDABAD Fluent/Excellent English required. Salary Offered;-10k-30k+incentives and other perks 5 days working/(Rotational shifts) Candidate should be Enthusiastic to work and learn, Apply/DM on:-8200326423

The Health Progress Manager will work closely with the operations and sales teams. This role is ideal for someone with a background in health and wellness, a basic understanding of health principles.

We're looking for a highly skilled and motivated Sr. Account Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. The position holder will be managing a team of 5-6 individuals. Build and manage productive, professional relationships with clients. Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Maximize revenue by upselling higher value services...

4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred). Ability to empathize deeply with customers, understand pain points, and translate them into solutions.

Role Overview : We are looking for a Delivery Head / Delivery Manager to lead client-facing deliveries, integrations, and implementations across BFSI and fintech clients. The role requires end-to-end ownership of delivery, bridging business, technology, and client stakeholders, with a focus on operational excellence and client success. Key Responsibilities: Client Delivery Ownership: Manage multiple concurrent client implementations, including integrations with client systems, APIs, and data sources. Serve as primary delivery contact for clients, ensuring smooth communication, expectation management, and escalation handling. Translate business requirements into actionable technical deliverab...

Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...

Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...

Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...

@Request you to please share resume on muskan.chaudhary1@indiamart.com Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture...