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8.0 - 10.0 years

20 - 25 Lacs

Ghaziabad

Hybrid

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains successful and engaged with the solution, so they understand the full value of their investment with F5. The CSM needs to be focused on the goals but flexible in the approach. The CSMs will act as an enabler to ensure our customers are successful and engaged and understand the full value of their investment with F5. As part of the role, the CSM will continuously improve on network and internal relationships, working closely internally and externally to enable further adoption of F5 products within our customers. Sounds interesting? Read on! What Youll Do: Customer Loyalty & Value Generation Ensure that customers derive value from their investment in F5, utilize all of their licenses, identify new opportunities, and collaborate with other F5 teams to ensure adoption and a successful renewal. Increase of renewal rates and reducing churn. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference-ability. Promote and educate customers on the resources and wider customer communities available. These forums will encourage engagement, drive future projects forward and efficient utilization. Act as a mentor by working in partnership with the customers support service to ensure it is being effective for improvement requests and critical issues. Guide our customers through significant service achievements such as upgrades, new releases and new features. Ensure customer successfully achieves desired business outcomes Leadership & Collaboration Where applicable partner we with our account teams and other internal teams to develop successful account strategies and plans that direct company resources to encourage renewal and return of investment cross pillar. Engage with our customers' cloud strategies and the guide them by providing resources that can assist their strategic business direction. Manage internal relationships to promote customer success activities such as on-boarding, training, professional services, customer support, renewals, cross-sell/up-sell, advocacy. Diligently and consistently update the internal Customer Relationship Management system with the customers business objectives and any metrics that define success to the customer. Develop and maintain a continuous close relationship with the relevant Application Sales Representative(s) throughout the customer lifecycle. Advocate on behalf of customer with sales, product, and support organizations. Industry Knowledge Aid the F5 team in mapping customer journey. Delivers regular business reviews and success plans to senior executives and key business partners. Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success. Develop an understanding of typical challenges faced by customers and appropriately map F5 features and associated business benefits to address their needs. Demonstrate Critical Thinking, Innovation & Ability to Deliver Results Analyze data to enable us to develop a plan for each customer to ensure outcomes are measurable. Use customer surveys for product and service feedback to help product management define the product roadmap and build continuous performance improvements across all teams. Be a Customer Success evangelist for F5 aiding in growing the tools and systems required to be successful Participate in the development of tools and resources used by our team, as well as the engagement points and methods both internal and external to F5. Be responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Perform other related duties as assigned. What Youll Bring: Minimum of 8 years' experience delivering technology and business outcomes for customers and customer success related activities with a bachelors degree or 5 years and a masters degree. Degree in related field, Computing or Business & Information Technology preferred or equivalent validated relevant professional experience. Professional experience and knowledge of our industry and a CSM role is required. Experience from and passionate about a customer facing role involving cloud based/SaaS technology with collaboration with internal partners. Ability to quickly grasp and distinctly explain technological and business concepts Proved ability to develop and cultivate lasting customer relationships with limited resources. Strong empathy for customers and passion for revenue and growth. Written and verbally communicate a complex message in a simplistic way. Collaborative, persistent and proactive. Confident and engaging presentation skills, personable, positive, approachable & tenacious. Commercial acumen. Resilient, handling pressured situations. Strong time management work ethic and focus on delivery. Able to travel circa 15% of time within India region along with 1 overseas trip per year What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, , and cool perks Dynamic Interest Groups

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8.0 - 10.0 years

20 - 25 Lacs

Nizamabad

Hybrid

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains successful and engaged with the solution, so they understand the full value of their investment with F5. The CSM needs to be focused on the goals but flexible in the approach. The CSMs will act as an enabler to ensure our customers are successful and engaged and understand the full value of their investment with F5. As part of the role, the CSM will continuously improve on network and internal relationships, working closely internally and externally to enable further adoption of F5 products within our customers. Sounds interesting? Read on! What Youll Do: Customer Loyalty & Value Generation Ensure that customers derive value from their investment in F5, utilize all of their licenses, identify new opportunities, and collaborate with other F5 teams to ensure adoption and a successful renewal. Increase of renewal rates and reducing churn. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference-ability. Promote and educate customers on the resources and wider customer communities available. These forums will encourage engagement, drive future projects forward and efficient utilization. Act as a mentor by working in partnership with the customers support service to ensure it is being effective for improvement requests and critical issues. Guide our customers through significant service achievements such as upgrades, new releases and new features. Ensure customer successfully achieves desired business outcomes Leadership & Collaboration Where applicable partner we with our account teams and other internal teams to develop successful account strategies and plans that direct company resources to encourage renewal and return of investment cross pillar. Engage with our customers' cloud strategies and the guide them by providing resources that can assist their strategic business direction. Manage internal relationships to promote customer success activities such as on-boarding, training, professional services, customer support, renewals, cross-sell/up-sell, advocacy. Diligently and consistently update the internal Customer Relationship Management system with the customers business objectives and any metrics that define success to the customer. Develop and maintain a continuous close relationship with the relevant Application Sales Representative(s) throughout the customer lifecycle. Advocate on behalf of customer with sales, product, and support organizations. Industry Knowledge Aid the F5 team in mapping customer journey. Delivers regular business reviews and success plans to senior executives and key business partners. Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success. Develop an understanding of typical challenges faced by customers and appropriately map F5 features and associated business benefits to address their needs. Demonstrate Critical Thinking, Innovation & Ability to Deliver Results Analyze data to enable us to develop a plan for each customer to ensure outcomes are measurable. Use customer surveys for product and service feedback to help product management define the product roadmap and build continuous performance improvements across all teams. Be a Customer Success evangelist for F5 aiding in growing the tools and systems required to be successful Participate in the development of tools and resources used by our team, as well as the engagement points and methods both internal and external to F5. Be responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Perform other related duties as assigned. What Youll Bring: Minimum of 8 years' experience delivering technology and business outcomes for customers and customer success related activities with a bachelors degree or 5 years and a masters degree. Degree in related field, Computing or Business & Information Technology preferred or equivalent validated relevant professional experience. Professional experience and knowledge of our industry and a CSM role is required. Experience from and passionate about a customer facing role involving cloud based/SaaS technology with collaboration with internal partners. Ability to quickly grasp and distinctly explain technological and business concepts Proved ability to develop and cultivate lasting customer relationships with limited resources. Strong empathy for customers and passion for revenue and growth. Written and verbally communicate a complex message in a simplistic way. Collaborative, persistent and proactive. Confident and engaging presentation skills, personable, positive, approachable & tenacious. Commercial acumen. Resilient, handling pressured situations. Strong time management work ethic and focus on delivery. Able to travel circa 15% of time within India region along with 1 overseas trip per year What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, , and cool perks Dynamic Interest Groups

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8.0 - 10.0 years

20 - 25 Lacs

Faridabad

Hybrid

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains successful and engaged with the solution, so they understand the full value of their investment with F5. The CSM needs to be focused on the goals but flexible in the approach. The CSMs will act as an enabler to ensure our customers are successful and engaged and understand the full value of their investment with F5. As part of the role, the CSM will continuously improve on network and internal relationships, working closely internally and externally to enable further adoption of F5 products within our customers. Sounds interesting? Read on! What Youll Do: Customer Loyalty & Value Generation Ensure that customers derive value from their investment in F5, utilize all of their licenses, identify new opportunities, and collaborate with other F5 teams to ensure adoption and a successful renewal. Increase of renewal rates and reducing churn. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference-ability. Promote and educate customers on the resources and wider customer communities available. These forums will encourage engagement, drive future projects forward and efficient utilization. Act as a mentor by working in partnership with the customers support service to ensure it is being effective for improvement requests and critical issues. Guide our customers through significant service achievements such as upgrades, new releases and new features. Ensure customer successfully achieves desired business outcomes Leadership & Collaboration Where applicable partner we with our account teams and other internal teams to develop successful account strategies and plans that direct company resources to encourage renewal and return of investment cross pillar. Engage with our customers' cloud strategies and the guide them by providing resources that can assist their strategic business direction. Manage internal relationships to promote customer success activities such as on-boarding, training, professional services, customer support, renewals, cross-sell/up-sell, advocacy. Diligently and consistently update the internal Customer Relationship Management system with the customers business objectives and any metrics that define success to the customer. Develop and maintain a continuous close relationship with the relevant Application Sales Representative(s) throughout the customer lifecycle. Advocate on behalf of customer with sales, product, and support organizations. Industry Knowledge Aid the F5 team in mapping customer journey. Delivers regular business reviews and success plans to senior executives and key business partners. Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success. Develop an understanding of typical challenges faced by customers and appropriately map F5 features and associated business benefits to address their needs. Demonstrate Critical Thinking, Innovation & Ability to Deliver Results Analyze data to enable us to develop a plan for each customer to ensure outcomes are measurable. Use customer surveys for product and service feedback to help product management define the product roadmap and build continuous performance improvements across all teams. Be a Customer Success evangelist for F5 aiding in growing the tools and systems required to be successful Participate in the development of tools and resources used by our team, as well as the engagement points and methods both internal and external to F5. Be responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Perform other related duties as assigned. What Youll Bring: Minimum of 8 years' experience delivering technology and business outcomes for customers and customer success related activities with a bachelors degree or 5 years and a masters degree. Degree in related field, Computing or Business & Information Technology preferred or equivalent validated relevant professional experience. Professional experience and knowledge of our industry and a CSM role is required. Experience from and passionate about a customer facing role involving cloud based/SaaS technology with collaboration with internal partners. Ability to quickly grasp and distinctly explain technological and business concepts Proved ability to develop and cultivate lasting customer relationships with limited resources. Strong empathy for customers and passion for revenue and growth. Written and verbally communicate a complex message in a simplistic way. Collaborative, persistent and proactive. Confident and engaging presentation skills, personable, positive, approachable & tenacious. Commercial acumen. Resilient, handling pressured situations. Strong time management work ethic and focus on delivery. Able to travel circa 15% of time within India region along with 1 overseas trip per year

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8.0 - 10.0 years

20 - 25 Lacs

Mysuru

Hybrid

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains successful and engaged with the solution, so they understand the full value of their investment with F5. The CSM needs to be focused on the goals but flexible in the approach. The CSMs will act as an enabler to ensure our customers are successful and engaged and understand the full value of their investment with F5. As part of the role, the CSM will continuously improve on network and internal relationships, working closely internally and externally to enable further adoption of F5 products within our customers. Sounds interesting? Read on! What Youll Do: Customer Loyalty & Value Generation Ensure that customers derive value from their investment in F5, utilize all of their licenses, identify new opportunities, and collaborate with other F5 teams to ensure adoption and a successful renewal. Increase of renewal rates and reducing churn. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference-ability. Promote and educate customers on the resources and wider customer communities available. These forums will encourage engagement, drive future projects forward and efficient utilization. Act as a mentor by working in partnership with the customers support service to ensure it is being effective for improvement requests and critical issues. Guide our customers through significant service achievements such as upgrades, new releases and new features. Ensure customer successfully achieves desired business outcomes Leadership & Collaboration Where applicable partner we with our account teams and other internal teams to develop successful account strategies and plans that direct company resources to encourage renewal and return of investment cross pillar. Engage with our customers' cloud strategies and the guide them by providing resources that can assist their strategic business direction. Manage internal relationships to promote customer success activities such as on-boarding, training, professional services, customer support, renewals, cross-sell/up-sell, advocacy. Diligently and consistently update the internal Customer Relationship Management system with the customers business objectives and any metrics that define success to the customer. Develop and maintain a continuous close relationship with the relevant Application Sales Representative(s) throughout the customer lifecycle. Advocate on behalf of customer with sales, product, and support organizations. Industry Knowledge Aid the F5 team in mapping customer journey. Delivers regular business reviews and success plans to senior executives and key business partners. Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success. Develop an understanding of typical challenges faced by customers and appropriately map F5 features and associated business benefits to address their needs. Demonstrate Critical Thinking, Innovation & Ability to Deliver Results Analyze data to enable us to develop a plan for each customer to ensure outcomes are measurable. Use customer surveys for product and service feedback to help product management define the product roadmap and build continuous performance improvements across all teams. Be a Customer Success evangelist for F5 aiding in growing the tools and systems required to be successful Participate in the development of tools and resources used by our team, as well as the engagement points and methods both internal and external to F5. Be responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Perform other related duties as assigned. What Youll Bring: Minimum of 8 years' experience delivering technology and business outcomes for customers and customer success related activities with a bachelors degree or 5 years and a masters degree. Degree in related field, Computing or Business & Information Technology preferred or equivalent validated relevant professional experience. Professional experience and knowledge of our industry and a CSM role is required. Experience from and passionate about a customer facing role involving cloud based/SaaS technology with collaboration with internal partners. Ability to quickly grasp and distinctly explain technological and business concepts Proved ability to develop and cultivate lasting customer relationships with limited resources. Strong empathy for customers and passion for revenue and growth. Written and verbally communicate a complex message in a simplistic way. Collaborative, persistent and proactive. Confident and engaging presentation skills, personable, positive, approachable & tenacious. Commercial acumen. Resilient, handling pressured situations. Strong time management work ethic and focus on delivery. Able to travel circa 15% of time within India region along with 1 overseas trip per year What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, , and cool perks Dynamic Interest Groups

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8.0 - 10.0 years

20 - 25 Lacs

Karimnagar

Hybrid

Role Overview: Customer Success is integral to our long-term success as a company. Our team of Customer Success Managers (CSM) are trusted advisors: from the point of sale and extending through onboarding, project success, and renewals. The CSM partners closely with internal F5 groups, provides input to a customers strategic plans and helps our customers identify areas to improve their use of and uncovering new uses for F5 amongst their portfolios. Customer Success activities could include on-boarding, support, services, adoption, advocacy, retention, and outcomes such as renewals, up-sell and churn reduction. In this role the CSM will act as an enabler to ensure the customer remains successful and engaged with the solution, so they understand the full value of their investment with F5. The CSM needs to be focused on the goals but flexible in the approach. The CSMs will act as an enabler to ensure our customers are successful and engaged and understand the full value of their investment with F5. As part of the role, the CSM will continuously improve on network and internal relationships, working closely internally and externally to enable further adoption of F5 products within our customers. Sounds interesting? Read on! What Youll Do: Customer Loyalty & Value Generation Ensure that customers derive value from their investment in F5, utilize all of their licenses, identify new opportunities, and collaborate with other F5 teams to ensure adoption and a successful renewal. Increase of renewal rates and reducing churn. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference-ability. Promote and educate customers on the resources and wider customer communities available. These forums will encourage engagement, drive future projects forward and efficient utilization. Act as a mentor by working in partnership with the customers support service to ensure it is being effective for improvement requests and critical issues. Guide our customers through significant service achievements such as upgrades, new releases and new features. Ensure customer successfully achieves desired business outcomes Leadership & Collaboration Where applicable partner we with our account teams and other internal teams to develop successful account strategies and plans that direct company resources to encourage renewal and return of investment cross pillar. Engage with our customers' cloud strategies and the guide them by providing resources that can assist their strategic business direction. Manage internal relationships to promote customer success activities such as on-boarding, training, professional services, customer support, renewals, cross-sell/up-sell, advocacy. Diligently and consistently update the internal Customer Relationship Management system with the customers business objectives and any metrics that define success to the customer. Develop and maintain a continuous close relationship with the relevant Application Sales Representative(s) throughout the customer lifecycle. Advocate on behalf of customer with sales, product, and support organizations. Industry Knowledge Aid the F5 team in mapping customer journey. Delivers regular business reviews and success plans to senior executives and key business partners. Monitor customer usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success. Develop an understanding of typical challenges faced by customers and appropriately map F5 features and associated business benefits to address their needs. Demonstrate Critical Thinking, Innovation & Ability to Deliver Results Analyze data to enable us to develop a plan for each customer to ensure outcomes are measurable. Use customer surveys for product and service feedback to help product management define the product roadmap and build continuous performance improvements across all teams. Be a Customer Success evangelist for F5 aiding in growing the tools and systems required to be successful Participate in the development of tools and resources used by our team, as well as the engagement points and methods both internal and external to F5. Be responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Perform other related duties as assigned. What Youll Bring: Minimum of 8 years' experience delivering technology and business outcomes for customers and customer success related activities with a bachelors degree or 5 years and a masters degree. Degree in related field, Computing or Business & Information Technology preferred or equivalent validated relevant professional experience. Professional experience and knowledge of our industry and a CSM role is required. Experience from and passionate about a customer facing role involving cloud based/SaaS technology with collaboration with internal partners. Ability to quickly grasp and distinctly explain technological and business concepts Proved ability to develop and cultivate lasting customer relationships with limited resources. Strong empathy for customers and passion for revenue and growth. Written and verbally communicate a complex message in a simplistic way. Collaborative, persistent and proactive. Confident and engaging presentation skills, personable, positive, approachable & tenacious. Commercial acumen. Resilient, handling pressured situations. Strong time management work ethic and focus on delivery. Able to travel circa 15% of time within India region along with 1 overseas trip per year What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, , and cool perks Dynamic Interest Groups

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

At PwC, our team in data and analytics focuses on utilizing data to drive insights and facilitate informed business decisions. By employing advanced analytics techniques, we assist clients in optimizing their operations and achieving strategic objectives. As a data analyst at PwC, your primary role involves utilizing advanced analytical methods to extract insights from extensive datasets, thereby enabling data-driven decision-making. Your responsibilities will include leveraging skills in data manipulation, visualization, and statistical modeling to support clients in resolving intricate business challenges. Your focus on building meaningful client relationships and learning to manage and inspire others is crucial. As you navigate through increasingly complex situations, you are encouraged to enhance your personal brand, deepen your technical expertise, and become more aware of your strengths. It is expected that you anticipate the needs of your teams and clients while consistently delivering quality results. Embracing ambiguity and uncertainty, you should be comfortable when the path forward is unclear, actively seeking answers and viewing such moments as opportunities for personal growth. To excel in this role, you should possess the following skills, knowledge, and experiences: - Respond effectively to diverse perspectives and needs. - Utilize a wide range of tools, methodologies, and techniques to generate innovative ideas and solve problems. - Employ critical thinking to dissect complex concepts. - Understand the broader objectives of your projects or role and how your work aligns with the overall strategy. - Develop a deeper understanding of the evolving business context. - Use reflection to enhance self-awareness, strengthen your capabilities, and address areas for development. - Interpret data to derive insights and make recommendations. - Uphold professional and technical standards, including compliance with specific PwC tax and audit guidelines, the Firm's code of conduct, and independence requirements. During the pre-close integration/separation management phase, some of your responsibilities may include: - Performing contractual diligence and reviewing sellcos valuation. - Evaluating the vendor landscape and prioritizing next steps. - Planning strategic disposition for vendors/customers to aid in separation/integration. - Collaborating with clients" function heads to establish requirements for the transfer of vendor agreements. - Designing and executing a detailed vendor engagement strategy and plan. - Identifying TSA and rTSA needs for the client, determining their duration and timing. - Mitigating stranded costs and preventing value leakage. - Conducting pre-close synergy analysis and identifying opportunities for cost reduction. In the post-close integration/separation management phase, your responsibilities might involve: - Validating Day 1 vendor transfer requirements to meet closing conditions. - Ensuring finalization of Assignment and TSA consents with clients. - Driving synergies between BuyCo and the parent company. - Tracking TSAs according to the integration roadmap. - Formulating and executing a TSA Exit strategy. To qualify for this role, you must have: - 5-7 years of industry experience in mergers & acquisitions with a strong knowledge base and proven success in pre-sign diligence, pre-close and post-close M&A support. - Experience in analyzing company financials, strategic planning, business reviews, and growth. - Exposure to Contracts Lifecycle Management (CLM) and legal/contractual due diligence. - Excellent written and verbal communication skills, along with strong research and data analysis capabilities. - Proficiency in working under strict deadlines and utilizing project management skills. - Problem-solving skills and the ability to conduct quantitative and qualitative analysis using Microsoft Office software. - Experience in creating clear reports, data visualization dashboards, and executive reports. - Familiarity with data visualization tools like Tableau, Power BI, and Excel Charts. - Knowledge of Alteryx and Python scripting will be advantageous. For educational qualifications, a Master's degree in Accounting, Finance, Economics, Business Administration/Management, or a related discipline is required. The ideal candidate will combine academic qualifications with a robust practical background in mergers and acquisitions, contractual due diligence, and data analysis.,

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0.0 - 3.0 years

1 - 4 Lacs

Gurgaon, Haryana, India

On-site

Insight Direct India is seeking a skilled and driven Software Licensing Consultant Sr. to join our team. In this role, you'll engage directly with clients and sales teams, gaining a deep understanding of their software licensing needs, presenting a variety of solutions, and expertly resolving any concerns they may have. As a Software Licensing Consultant Sr., you'll get to: Own all aspects of the customer's contract and interaction , including developing comprehensive T-36 plans (for Microsoft) and similar strategies for other manufacturers products and services. Create, organize, and present comprehensive Quarterly Business Reviews to client executives, outlining their investment in Microsoft as well as Insight. Aid in closing specific business opportunities , including renewals, true-ups, and net new business, ensuring timely completion. Identify specific business opportunities during customer conference calls, upsell where applicable, and collaborate with Client Executives on lead opportunities provided by manufacturers. Provide up-to-date information regarding in-progress opportunities across all supported products, including communicating the overall sales process to management. What We're Looking For Education & Experience: Bachelor's degree (B.A.) from a four-year college/university, or 3+ years of experience in product knowledge, or an equivalent combination of education and experience. Certifications: Must have or be willing to attain Certified Microsoft Partner Commercial Executive (P-CE) . Should maintain continued education around various supported product programs, for example, achieving Microsoft Certified in Azure Fundamentals, Power Platform Fundamentals, Security, Compliance, and Identity Fundamentals, and Microsoft 365 Certified Fundamentals . Licensing Expertise: Excellent knowledge of Microsoft Volume Licensing Programs . Information Management: Ability to retain and utilize large amounts of licensing and process information effectively.

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8.0 - 12.0 years

0 Lacs

maharashtra

On-site

We are looking for a dynamic and entrepreneurial Head of E-commerce to lead the digital growth for our portfolio of beauty and personal care brands in India. This is a high-impact and high visibility P&L role responsible for driving revenue, profitability, and brand visibility across key online platforms. Own the E-commerce P&L for each brand across major marketplaces. Build and nurture strong relationships with platform account managers and category teams to drive visibility, share of voice, and topline growth. Develop and execute go-to-market strategies for both inventory-led and marketplace models, understanding nuances of operations, fulfillment, and platform SLAs. Plan and manage performance marketing campaigns in collaboration with internal and external teams to optimize ROI across channels. Lead pricing, assortment, promotions, and merchandising strategy in line with platform trends and consumer behavior. Collaborate with supply chain, finance, brand, and creative teams to ensure seamless planning and execution. Present business reviews and growth strategies to leadership and external partners with clarity and insight. Build and manage a high-performing ecom team, driving ownership, agility, and performance. Requirements: - 812 years of experience in e-commerce or digital-first roles, preferably in beauty, personal care, or consumer goods. - Proven success in leading e-commerce for high-growth brands with strong platform relationships. - Deep understanding of partner models (inventory vs marketplace), operations, and supply chain levers. - Hands-on experience with performance marketing, platform tools and data analytics. - Excellent communication, storytelling, and presentation skills. - Strong leadership and team management experience, with ability to scale teams and mentor talent. - Education from a Tier 1 business or engineering college is strongly preferred. Founded in 2011, Purplle has emerged as one of Indias premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences. Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 8 exclusive stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhousesFACES CANADA, Good Vibes, Carmesi, Purplle, and NY Baeoffering trend-driven, high-quality beauty essentials. What sets Purplle apart is its technology-driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach. In 2022, Purplle achieved unicorn status, becoming Indias 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures. With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in Indias booming beauty landscape, revolutionizing the way the nation experiences beauty.,

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6.0 - 10.0 years

0 Lacs

kozhikode, kerala

On-site

As a Senior Sales Manager for our Study Abroad team, your primary focus will be on driving student enrollments and establishing strong B2B partnerships with educational institutions, recruitment agents, and counselors. You will be responsible for leading a high-performing team, developing sales strategies aligned with company growth objectives, and representing our organization in various industry events. Your key responsibilities will include: - Implementing direct sales tactics and fostering robust B2B relationships to boost student enrollments. - Building and managing a diverse network of international recruitment partners, schools, colleges, and education agents. - Creating and executing sales strategies that support the company's expansion in the study abroad sector. - Training, motivating, and supervising the sales team to achieve set targets on a monthly and annual basis. - Participating in agent meets, institutional visits, education fairs, and webinars to enhance partnerships. - Conducting regular business reviews with partners and identifying new collaboration opportunities. - Ensuring effective lead conversion from both B2C and B2B channels. - Keeping abreast of international education trends, visa procedures, and destination policies. - Collaborating with marketing and operations teams to plan and execute campaigns effectively. - Utilizing CRM tools for pipeline management, performance tracking, and preparing detailed reports for senior management. To excel in this role, you should possess: - A Bachelor's degree (Masters preferred) in Business, Marketing, Education, or related fields. - 5-8 years of proven experience in study abroad sales with a track record of success. - Strong leadership, negotiation, and presentation skills. - In-depth knowledge of international study destinations and student recruitment processes. - Familiarity with CRM platforms such as Zoho, Salesforce, or HubSpot. Preferred qualifications include: - An existing network of overseas education agents and institutional partners. - Willingness to travel for partner meetings, student events, and fairs. - Experience in expanding B2B operations on a regional or national scale. This is a full-time position with benefits including cell phone reimbursement. The work schedule is a day shift with a fixed location for in-person work.,

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3.0 - 10.0 years

0 Lacs

kolkata, west bengal

On-site

Job Description: Gear Inc is seeking an Operation Manager in Kolkata for our Moderation team. Ideal candidates are able to adapt and are well known with fast moving and last moment change. Main responsibilities: Directs and oversees day to day project operations through effective leadership and efficient management of team leads and support teams. Ensure delivery of all client KPIs and targets. Motivate and effectively perform manage team leads Provide direction, mentoring, coaching, and leadership support to all direct reports and identify any knowledge and competency gaps for training and improvement Ensure proper staffing levels relative to call volume forecast & capacity plan in coordination with the concerned functional units for staff hiring, training and deployment. Ensure Adequate staffing of high skilled and qualified workforce across all roles and functions. Host internal and external Business reviews on regular basis and present operational performance, clearly communicate insights, ensure all operational concerns are addressed Maintains good working relations with clients and serves as the customer's primary point of contact, creating open and effective communications regarding all aspects of the program. Anticipate client needs proactively and translate requirements into executable action plans with clear objectives, goals and timelines. Maintains a high level of morale and productivity within the programs, to lead by example and cultivate a positive workplace environment that promotes company culture. Job Requirement: At least 10 years of work experience in the managed services industry with minimum 3 years of related field experience, preferably an operations manager in BPO Operations. Managed at least 300 FTEs across multiple lines of business Proven track record of meeting and delivering targets and commitments. Excellent English communication skills, both verbal and written in English Proficient in Google Suite and online collaboration tool is a plus Capable of building productive business relationships with clients Strong organizational, managerial, critical thinking, creative thinking, problem-solving decision making and analytical skills Content moderation environment work experience is a plus but not required Willing to work on public holidays and shifting schedules including night shifts when needed Willing to relocate to Kolkata, India. Benefits: Attractive salary and benefits, international, fun and professional working environment An open and honest culture where people are valued, treated fairly and trusted and empowered 13th salary, lunch allowance Health Insurance package Paid leave (12 days/year) Support for making work permits, resident cards and others Working Location: Must be located in, or willing to relocate to Kolkata, India. All interested candidates are welcome to apply. Please send your cover letter and resume expressing your interest to us at Jobs@gearinc.com. . Only shortlisted candidates will be contacted by our HR team. Job Type: Full-time Work Location: In person,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

About the Company - We're currently hiring for a global technology and manufacturing leader. We're fast-growing end to end Consulting and asset management solutions company. Our goal is to critically align with our client needs to that they meet their business objectives. We're the bridge between clients and right talents. About the Role - Having on top of FP&A experience, manufacturing background also, doing 5year strat plan Should have managed a team of 8 10 people MUST have managed global stakeholders Should be flexible to work in EMEA/US shift as this role requires to work with global stakeholders Candidates who were working for AMER HQ manufacturing companies Work from Office Hybrid mode Responsibilities - Drives the Forecasting/Budgeting and Strat plan of Global INDG ensuring coordination among the Sub-vertical and Sales teams as well as having direct ownership of the planning of the Shared P&L and Balance sheet. Ensures effective planning processes with the Global INDG organization and timely and accurate submissions to corporate and Segment & Sector Finance Bridges (Budget, Forecast, Actuals, RnO) results and analyses trends from a full P&L and Balance sheet perspective, identifying business inefficiencies and potential areas of improvement. Explains and communicates gaps of performance (actual/fcst) in a comprehensive way to enable management decisions and conclusions Assesses accurately and according to client's policy the impact of Capitalization of Variances process, and is able to appropriately communicate it across the organization Support Quarterly Business reviews/ Quarterly Earnings release preparation in cooperation with business teams and BU SLT management team Business partners with INDG Opex management team in order to drive Business efficiencies and monitors financial targets (BU and SVs). Pro-actively identifies appropriate KPIs and ensuring accurate tracking of performance.,

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3.0 - 5.0 years

5 - 8 Lacs

Visakhapatnam

Work from Office

Role: Program Lead (Domestic Staffing) Location: Visakhapatnam, India Shift timings: 9:30 AM to 6:30 PM Job Description: Candidate must have 8+ years of experience in to Domestic staffing with 3 years of lead experience. Strong experience into IT requirements. Act as a primary contact for the offshore recruitment team and ensure that all the requirements are fulfilled. Take responsibility and ownership for the complete delivery. Responsible for submitting qualified candidate to the client portal-VMS/MSP. Attend spotlight calls and share the MOM with the group without fail. Any rejection of resume on VMS/client should be reviewed and discuss the reasons with the team. Ensuring quality submission on every requirement or declining requirements where we know we cannot submit candidate with in SLA Clear understanding of requirements and build pipelines for future sourcing. Participate at TekWissen at Quarterly Business Reviews with the client i.e. score card meetings. Manage the ATS portal content for all the active head count with Start date, work location, Pay rate, bill rate, BCG requirements etc. VMS data and ATS data should match. Develop sourcing and screening strategies for core skillsets as per the client needs.

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3.0 - 5.0 years

3 - 6 Lacs

Chennai

Work from Office

Qualification : BE (Chemical/Mechanical), MBA in Finance (Preferred) Reporting To : Managing Director (MD) Job Summary We are seeking a dynamic and highly organized Executive Assistant to support the Managing Director (MD). The ideal candidate will have an engineering background (Chemical or Mechanical) with business acumen, preferably supported by an MBA in Finance. This role requires strong analytical skills, excellent communication abilities, and the capability to handle high-level strategic, financial, and operational tasks. Key Responsibilities Act as a trusted advisor and right hand to the MD on strategic and operational initiatives. Analyze and interpret technical and financial data to support business decision-making. Coordinate and track progress on key business projects, ensuring timely updates and actions. Prepare presentations, reports, dashboards, and financial models for internal and external meetings. Liaise with cross-functional teams (Engineering, Operations, Finance, Sales) to gather insights and ensure alignment with the MDs directives. Manage the MDs calendar, schedule meetings, and coordinate travel and logistics. Attend meetings with or on behalf of the MD, document key action points, and ensure follow-ups. Maintain strict confidentiality and handle sensitive business information with discretion. Monitor industry trends and competitor activities and present key insights to the MD. Support business reviews, board meetings, and investor relations, including documentation and presentation support. Required Skills & Qualifications BE in Chemical or Mechanical Engineering. MBA in Finance (preferred). 35 years of relevant experience, ideally in manufacturing, engineering, or related industries. Strong analytical and financial modeling skills. Excellent written and verbal communication skills. High proficiency in MS Office (Excel, PowerPoint, Word) and project management tools. Exceptional organizational skills and the ability to multitask under pressure. Proactive, detail-oriented, and able to work independently. Strong business acumen with a strategic mindset. Preferred Attributes Experience working in a mid to large-scale manufacturing or engineering organization. Exposure to ERP systems (e.g., SAP, Oracle) and business intelligence tools. Prior experience in a similar EA or business analyst role with senior leadership interaction.

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1.0 - 2.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Role & responsibilities • Own and manage a portfolio of SaaS customers, guiding them from onboarding through renewal and expansion. • Track health scores, conduct business reviews, and drive product adoption to reduce churn and grow NRR. • Analyse customer data, surface insights, and collaborate with Sales, Product & Support to resolve issues. • Identify upsell opportunities, negotiate renewals, and consistently achieve revenue targets. Preferred candidate profile (Non-Negotiable) • 1-2 yrs in a startup (Series A/B) customer-success / sales / GTM role; no major-corporate backgrounds . • Proven record of owning revenue targets and closing deals without heavy playbooks . • Comfortable with ambiguity, fast pace, and aggressive targets; 30-day notice period (immediate joiners ideal). • Bangalore-based or ready to relocate; on-site/hybrid only. • Hands-on with HubSpot, Intercom or similar; excellent written, verbal & video-call presence. • Team-lead exposure is a plus but not mandatory for 2 yrs experience.

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1.0 - 2.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Customer Growth Consultant B2B SaaS (Series A) Bengaluru | Hybrid (3days onsite) Why this role? Steer product adoption and retention for a growing SaaS platform, owning the customer journey endtoend. Reduce churn and unlock expansion revenue across a global client base. Work directly with the founding team and carve a fast track to leadership within 18 months. What youll own Own and manage a portfolio of customer accounts, guiding them through onboarding, adoption and renewal. Act as the primary point of contact, ensuring customer goals are met. Monitor customer health metrics and proactively tackle issues to minimise churn. Run regular business reviews and success planning sessions, surfacing databacked insights. Partner with Sales, Product, Engineering & Support to remove friction and scale best practices. Educate customers on new features and usecases. Identify and close expansion/upsell opportunities, boosting NRR. Musthave to apply 25yrs in Customer Success, Account Management or Business Analysis in a B2B SaaS/tech environment. Startup or highgrowth SaaS experience. Demonstrated ability to hit revenue or retention targets autonomously. Strong communication, presentation and relationshipbuilding skills. Analytical mindset; comfortable digging into customer data for insights. Handson with CRM/CS tooling (HubSpot, Intercom, Excel, etc.). Technical aptitude with cloud/SaaS products. Proactive, organised and detailoriented. Nicetohave Familiarity with CS metrics such as NRR, CSAT & Health Scores. Prior sales or peoplementoring exposure. Basic understanding of APIs/integrations. Write something...

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8.0 - 12.0 years

13 - 18 Lacs

Bengaluru

Work from Office

This role is responsible for developing and maintaining strong relationships with strategic clients, driving revenue growth, and ensuring customer satisfaction. This role requires a blend of strategic planning, business development, and operational execution to optimize customer value and long-term partnerships. The ideal candidate should have a strong background in account management, client servicing, and business expansion within a fast-paced, customer-centric environment. Key Responsibilities: Develop and execute a strategic account plan for key clients to maximize revenue and customer satisfaction Identify and capitalize on growth opportunities within existing accounts Act as the primary point of contact for key accounts, ensuring seamless communication and issue resolution Drive revenue growth by identifying upsell and cross-sell opportunities Collaborate with internal teams to create tailored solutions that address client needs Monitor market trends and competitor activities to identify new business opportunities Build and nurture long-term, trusted relationships with key stakeholders and decision-makers Conduct regular business reviews and strategy sessions with clients Ensure proactive engagement to address client concerns and enhance customer experience Work closely with cross-functional teams (sales, marketing, product, finance, operations) to ensure seamless execution of client projects Manage contracts, service-level agreements, and key deliverables for assigned accounts. Mentor and guide junior account managers, fostering a high-performance culture Contribute to the development of best practices, processes, and frameworks for key account management Work closely with various external stakeholders including Insurance Companies, TPAs, Brokers etc Team Management and ensuring their Productivity & growth Qualifications & Skills: Bachelor's/Masters degree in Business Administration, Marketing, Sales, or a related field 8-12 years of experience in key account management, sales, or business development, preferably in B2B industry Understand about Group Insurance ecosystem will be an advantage Proven track record of successfully managing large enterprise accounts Strong analytical and problem-solving skills Excellent communication, negotiation, and presentation abilities Ability to work collaboratively with internal and external stakeholders

Posted 2 months ago

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