Key Responsibilities: Client Relationship & Account Management: Serve as the primary point of contact for key clients, building and maintaining long-term relationships Proactively manage renewal cycles and ensure timely renewal of contracts to secure repeat business Identify upselling and cross-selling opportunities within existing accounts to expand the client portfolio Analyze reasons for client attrition and implement strategies to revive lost clients Coordinate internally across departments (Operations & Service, Finance, etc.) to deliver seamless service to clients Field Visits & Expansion: Conduct regular in-person visits to client locations for business reviews, feedback collection, issue resolution, and relationship strengthening While on client visits, identify and pursue new business opportunities in and around the same geographic areas , including prospecting for potential clients, networking, and market research Support lead generation activities during travel and contribute to business development in under penetrated territories Reporting & Strategy: Maintain reports on key metrics Share client insights and market intelligence with the internal team to support strategy and product development Requirements: Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred) Experience and demonstrated ability to manage, grow, and retain key accounts Strong interpersonal, communication, and negotiation skills Comfortable with frequent travel and field-based client interaction Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Application Question(s): How many years of experience do you have in Sales/ Client facing role/s? Do you have experience in Logistics Industry? This position requires travelling to clients location in and around Hyderabad, are you comfortable? Work Location: In person
Key Responsibilities: Client Relationship & Account Management: Serve as the primary point of contact for key clients, building and maintaining long-term relationships Proactively manage renewal cycles and ensure timely renewal of contracts to secure repeat business Identify upselling and cross-selling opportunities within existing accounts to expand the client portfolio Analyze reasons for client attrition and implement strategies to revive lost clients Coordinate internally across departments (Operations & Service, Finance, etc.) to deliver seamless service to clients Field Visits & Expansion: Conduct regular in-person visits to client locations for business reviews, feedback collection, issue resolution, and relationship strengthening While on client visits, identify and pursue new business opportunities in and around the same geographic areas , including prospecting for potential clients, networking, and market research Support lead generation activities during travel and contribute to business development in under penetrated territories Reporting & Strategy: Maintain reports on key metrics Share client insights and market intelligence with the internal team to support strategy and product development Requirements: Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred) Experience and demonstrated ability to manage, grow, and retain key accounts Strong interpersonal, communication, and negotiation skills Comfortable with frequent travel and field-based client interaction Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Application Question(s): How many years of experience do you have in Sales/ Client facing role/s? Do you have experience in Logistics Industry? This position requires travelling to clients location in and around Hyderabad, are you comfortable? Work Location: In person
The Service Coordinator will act as the central hub for managing service complaints post sales.Technician deployment, spare parts procurement, and client communication specifically for reefer (refrigerated) containers. This role ensures smooth service operations, accurate documentation, and compliance with SLAs while safeguarding perishable cargo integrity. Key Responsibilities Central contact point for reefer post sales service Receive, document and classify reefer container service complaints Call clients post-resolution to capture feedback and ensure reefer performance standards were met. Complete complaint forms with reference to equipment type Escalate SLA breaches and unresolved reefer complaints to the Service Manager. Technician & Logistics Coordination Plan technician travel, tools, and cold chain-specific consumables for on-site jobs. Ensure technicians are properly briefed on reefer-specific troubleshooting (electrical, compressor, control panel, temperature calibration). Track and process technician travel expenses. Procurement & Billing Support Raise Purchase Orders (POs) for reefer-specific spare parts (compressors, controllers, sensors, refrigerants). Upload invoices referencing complaint numbers and reefer container IDs. Summarize expenses (travel, reefer spares, consumables) and coordinate billing. Documentation & Reporting Maintain digital archives of all reefer service documents (POs, invoices, GRNs, test run sheets). Track and document resolution times and container downtime. Generate weekly service reports (open/closed reefer jobs, TAT, spares usage). Support audit readiness with organized cold chain service data. Contract & AMC Management Maintain AMC database for reefer containers with client contracts and renewal tracking. Tag complaints as Warranty, AMC, or Paid, and process accordingly. Ensure preventive maintenance jobs are scheduled with required reefer consumables (filters, refrigerants, calibration kits). Requirements Graduate in Engineering/Operations (preferably Mechanical/Electrical background). 2–4 years’ experience in reefer container service coordination or related cold chain service industry. Strong understanding of reefer container systems (Carrier, Thermo King, Daikin, Star Cool). Familiarity with spare parts sourcing and warranty/AMC handling. Proficiency with MS Office/ERP systems for service reporting. Strong organizational, documentation, and client communication skills. Performance Metrics SLA compliance and reefer downtime reduction. Accuracy of reefer service documentation and reports. Spare parts availability and turnaround. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Application Question(s): How many years of experience do you have in Post Sales Service role/s? Do you have experience in Cold Chain? Work Location: In person Speak with the employer +91 7788991185
About the Role We are seeking a meticulous and process-driven Process Auditor to oversee, evaluate, and ensure the quality and compliance of work performed by Process Coordinators. The Auditor will be responsible for regularly reviewing process adherence, validating updates in the Flow Management System (FMS), and driving continuous improvement through audits and actionable feedback. Key Responsibilities: Supervise and conduct regular audits of the work completed by Process Coordinators to ensure strict adherence to standard operating procedures (SOPs). Verify that all required data is accurately and consistently updated in real time within the Flow Management System (FMS). Identify gaps, non-compliance issues, or inaccuracies in process execution and system updates. Document audit findings, prepare detailed reports, and provide actionable feedback to Process Coordinators and their managers. Collaborate with stakeholders to address recurring issues and implement corrective or preventive actions. Maintain and update audit checklists, templates, and tracking sheets to ensure consistent evaluation standards. Provide training or guidance to Process Coordinators on best practices and compliance requirements, when necessary. Participate in the development and continuous improvement of process frameworks, documentation, and quality assurance protocols. Escalate major deviations or risks to senior leadership as needed. Support internal or external quality audits and compliance reviews. Qualifications: Bachelor’s degree in Business Administration, Operations Management, Quality Assurance, or a related field. 3+ years of experience in auditing, process compliance, or operations supervision. Strong understanding of workflow management systems; prior experience with Flow Management Systems (FMS) is preferred. Key Skills: Excellent attention to detail and a strong sense of accountability. Strong analytical, problem-solving, and decision-making skills. Effective communication and reporting abilities, both written and verbal. Ability to maintain objectivity and professionalism in all audit interactions. Proficiency in Microsoft Office tools (Excel, Word, PowerPoint); experience with audit or quality tracking tools is a plus. Preferred Qualifications: Certification in auditing, quality management, or process improvement (e.g., ISO 9001, Lean Six Sigma). Experience in training, coaching, or supervising operational teams. Familiarity with compliance frameworks and internal controls. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Application Question(s): How many years of experience do you have in ML/ Generative AI? Are you an expert in PythHow many years of experience do you have in Flow Management/ Auditing/ Process Auditing?on? Work Location: In person
Position Summary: The Reefer Container Surveyor & Quality Assurance Specialist is responsible for inspecting both new and in-service refrigerated (reefer) containers to ensure they meet stringent technical, operational, and regulatory standards. This role plays a key part in maintaining the integrity of temperature-sensitive cargo by performing detailed pre-trip inspections (PTI), verifying refrigeration unit performance, and reporting on the container’s condition. The position requires regular travel to various depots, ports, and client locations as part of the inspection and quality assurance process. Key Responsibilities: 1. Inspection of New and Existing Containers: Survey newly manufactured containers to verify build quality, specification compliance, and operational readiness before deployment. Conduct routine and ad-hoc inspections of existing containers to assess wear, damage, cleanliness, and performance. 2. Pre-Trip Inspections (PTI): Perform thorough checks of reefer units, including compressors, fans, sensors, wiring, and control panels. Ensure all components are operational and properly configured to the required set-points. 3. Cleanliness and Physical Condition: Inspect containers for cleanliness, ensuring they are free from debris, odors, or labeling residue. Identify and report physical damage, missing parts, corrosion, or compromised insulation. 4. Refrigeration Unit & Temperature Verification: Check refrigerant and lubricant levels, test unit operation at multiple temperature set-points (e.g., -18°C). Monitor temperature accuracy and cooling cycle performance to ensure consistent functionality. 5. Documentation & Media Collection: Take high-quality photographs and videos to document inspection findings. Ensure all documentation is clear, complete, and correctly labeled for records and reporting. 6. Reporting: Generate detailed inspection reports summarizing container condition, PTI results, and any corrective actions required. Communicate findings with operations, logistics teams, and clients as necessary. 7. Standards Compliance: Ensure containers comply with relevant industry standards for refrigerated cargo. Monitor hygiene and regulatory standards, especially for food-grade or pharmaceutical shipments. 8. Record Keeping: Maintain organized records of all inspections, including supporting media and corrective action logs. 9. Travel Requirements: Travel regularly to ports, container depots, and manufacturing sites to conduct inspections and support quality assurance processes. Adapt to varying work environments, including shipyards, terminals, and client locations. Required Skills and Qualifications: Certification: Bueno Veritas or IICL certification preferred (But not a mandate) Technical Knowledge: Strong understanding of refrigeration systems, electrical insulation, mechanical components, and reefer container operations. Attention to Detail: High level of accuracy in identifying faults, damages, and performance deviations. Reporting & Communication: Proficiency in creating clear, technical reports and effectively communicating with logistics teams and clients. Problem-Solving: Analytical skills to assess technical data and recommend effective solutions for performance or compliance issues. Job Type: Full-time Pay: ₹30,000.00 - ₹60,000.00 per month Application Question(s): How many years of experience do you have in Reefer Industry? Work Location: In person
As a Key Account Manager, your primary focus will be on generating leads, qualifying prospects, and closing sales deals remotely from an office setting using phone, email, and other virtual communication tools. It is essential for you to understand customer needs, present solutions effectively, and achieve sales targets. Your key responsibilities will include: - Lead Generation and Qualification: Identify potential customers, conduct thorough research on target markets, and generate leads through various channels such as cold calling, online research, and referrals. - Customer Engagement: Communicate with prospects, build strong relationships, and gain insights into their needs and pain points. - Sales Presentations and Negotiations: Deliver compelling presentations on products/services, showcase their value proposition, and engage in effective negotiations to finalize sales terms. - Closing Sales: Secure agreements with customers and ensure smooth completion of sales transactions. - Customer Relationship Management (CRM): Maintain and update customer information systematically within the CRM system for efficient tracking and management. - Follow-up and Retention: Proactively follow up with customers post-sale to ensure their satisfaction, nurture relationships, and drive repeat business. - Sales Reporting and Analysis: Track key sales metrics, analyze performance data, and prepare detailed reports for management review. As part of the benefits package, you will be entitled to: - Cell phone reimbursement - Health insurance coverage - Internet reimbursement - Provident Fund contributions Should you have any queries or require further information, please feel free to reach out to HR Chhaya at 7977769327. This is a full-time, permanent position with the work location being in person.,
As the Client Relationship & Account Manager, your role involves serving as the primary contact for key clients, nurturing long-term relationships, and ensuring timely contract renewals to secure repeat business. You will be responsible for identifying upselling and cross-selling opportunities within existing accounts, analyzing reasons for client attrition, and collaborating across departments for seamless client service delivery. Your responsibilities also include conducting regular in-person visits to client locations for business reviews, feedback collection, and issue resolution. During these visits, you will explore new business opportunities in the same geographic areas, support lead generation activities, and contribute to business development in under-penetrated territories. In terms of reporting and strategy, you will be maintaining key metrics reports, sharing client insights, and market intelligence with the internal team to aid in strategic decision-making and product development. Qualifications required for this role include a Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred), proven experience in managing, growing, and retaining key accounts, strong interpersonal and negotiation skills, and willingness to engage in frequent travel and field-based client interactions. The benefits associated with this position include cell phone reimbursement, health insurance, internet reimbursement, and Provident Fund coverage. Please respond to the following application questions: - How many years of experience do you have in Sales/Client-facing roles - Do you possess experience in the Logistics Industry - Are you comfortable with traveling to clients" locations in and around Hyderabad Please note that this is a full-time, permanent position that requires in-person work at the specified location.,
Key Responsibilities Interior design and spatial planning of container-based architecture projects from concept to execution. Create detailed CAD drawings, 3D models , and interior design presentations including material palettes, lighting plans, and furniture layouts. Develop technical specifications , joinery details, and fit-out plans tailored for compact, modular environments. Optimize layouts for functionality, ergonomics, and space efficiency, keeping in mind insulation, ventilation, and utility integration within containers. Stay up-to-date with sustainable materials, innovative modular systems, and current trends in compact interior design. Coordinate with fabrication teams and oversee the interior fit-out phase , ensuring designs are implemented to the highest standard. Qualifications Bachelor's or Master's degree in Architecture, Interior Architecture, or a related field. 2-3+ years of experience in architectural design, with a focus on modular or container-based interiors preferred. Proficiency in design software: AutoCAD, SketchUp, Revit, Rhino, Adobe Suite, and rendering tools (Lumion, V-Ray, etc.). Strong understanding of modular systems , compact living solutions, and space optimization techniques. Excellent project management and communication skills. Knowledge of relevant building codes, safety standards, and sustainable design practices . Job Types: Full-time, Contractual / Temporary Pay: Up to ₹30,000.00 per month Work Location: In person
Key Responsibilities: Executive Assistance Manage the MD’s calendar, appointments, and travel arrangements Handle phone calls, emails, and correspondence professionally Assist in preparing meeting agendas, minutes, and follow-ups Maintain confidential files and records Administrative Support Coordinate office supplies, courier services, and vendor interactions Support basic documentation, filing, and data entry tasks Help organize meetings, events, and internal communications Ensure cleanliness, hospitality, and readiness of meeting rooms Basic Excel & Reporting Maintain simple trackers, logs, and reports using MS Excel Assist in compiling data for presentations and reports Support expense tracking and petty cash documentation Qualifications & Skills: Graduate in any discipline (Commerce or Business preferred) 6 months to 2 years of experience in executive or admin support Basic proficiency in MS Excel, Word, and Outlook Good communication and interpersonal skills Professional attitude, punctuality, and attention to detail Job Types: Full-time, Permanent Pay: Up to ₹20,000.00 per month Work Location: In person
This role is critical to ensuring temperature-sensitive cargo is transported safely and efficiently. Key Responsibilities Schedule and oversee preventive maintenance and servicing of reefer vehicles Monitor refrigeration units to ensure consistent temperature control and performance Coordinate repairs and breakdowns with internal teams and external vendors Maintain accurate records of service history, fuel usage, and spare parts inventory Ensure compliance with transport, safety, and refrigeration regulations Liaise with service centres and reefer unit specialists for timely repairs Respond to vehicle-related issues reported by drivers or operations teams Track maintenance costs and identify opportunities for cost optimization Qualifications Diploma or Bachelor's in Mechanical Engineering, Automotive Technology, or Refrigeration Systems 2–4 years of experience in fleet maintenance, preferably with reefer vehicles Preferred: understanding of refrigeration systems (e.g., Thermo King, Carrier) Proficiency in MS Excel and maintenance tracking software Excellent coordination and communication skills Attention to detail and ability to work under pressure Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Application Question(s): How many years of experience do you have in fleet maintenance? Work Location: In person
Walk-in Round open as well: Address: Crystal Group. 501, Synergy Business Park, Near Virwani Industrial Estate, Off Aarey Road, ITT Bhatti, Hanuman Tekdi, Goregaon, Mumbai, Maharashtra 400063 Date : Monday, Oct 27, 2025 Time : 11.00am to 05.00pm Contact Name: Darshan Contact No: +91-7788991185 This role is ideal for freshers or early-career professionals who are passionate about delivering excellent service and building strong customer relationships. Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats Resolve customer queries and complaints in a timely and professional manner Provide accurate information about products, services, and policies Maintain records of customer interactions and follow-ups Coordinate with internal teams to ensure customer satisfaction Escalate unresolved issues to the appropriate departments Meet daily and monthly performance targets Desired Skills: Good communication skills (verbal and written) Basic computer proficiency (MS Office, email handling) Positive attitude and willingness to learn Ability to stay calm under pressure and handle diverse customers Fluency in English and regional languages (as applicable) Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person
Walk-in Round open as well: Address: Crystal Group. 501, Synergy Business Park, Near Virwani Industrial Estate, Off Aarey Road, ITT Bhatti, Hanuman Tekdi, Goregaon, Mumbai, Maharashtra 400063 Date : Monday, Oct 27, 2025 Time : 11.00am to 05.00pm Contact Name: Darshan Contact No: +91-7788991185 This role is ideal for freshers or early-career professionals who are passionate about delivering excellent service and building strong customer relationships. Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats Resolve customer queries and complaints in a timely and professional manner Provide accurate information about products, services, and policies Maintain records of customer interactions and follow-ups Coordinate with internal teams to ensure customer satisfaction Escalate unresolved issues to the appropriate departments Meet daily and monthly performance targets Desired Skills: Good communication skills (verbal and written) Basic computer proficiency (MS Office, email handling) Positive attitude and willingness to learn Ability to stay calm under pressure and handle diverse customers Fluency in English and regional languages (as applicable) Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person