Overview Revenue Accountant should have ability to think critically/creatively and thrive in a dynamic & often ambiguous work environment while maintaining high standards of work quality. Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively Responsibilities Review sales contracts to ensure proper revenue recognition in accordance with company policy and revenue recognition accounting standards Review sales invoices to ensure proper billing of customers in accordance with sales contracts Support revenue month-end close activities, such as, but not limited to, preparing journal entries and reconciliations Follow escalation guidelines where appropriate Complete tasks timely and adhere to monthly close deadlines Assist with audits and provide supporting documentation Adhere to standardized financial and record keeping procedures of the company Assist with ad-hoc projects, as needed Candidate should be flexible to work on other segments of Accounting as and when required Protect organization's value by keeping information confidential Consistently ensure that business is always conducted with integrity, and that behavior aligns with iCIMS policies, procedures, and core competencies Qualifications Minimum of 3 years of related accounting experience Experience working with ERP software, NetSuite preferred Demonstrated proficiency using Microsoft Excel Basic knowledge of U.S. GAAP Ability to execute, follow-up, and ensure attention to detail Highly organized and self-motivated with ability to work independently and/or in a collaborative environment while maintaining a positive demeanor Excellent interpersonal and communication skills Ability to think critically/creatively and thrive in a dynamic & often ambiguous work environment while maintaining high standards of work quality Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively

Overview As a member of the iCIMS legal team, you will have a direct impact by advising and supporting all areas of our procurement practice within the organization as we continue to transform recruiting for our global customers . Our team needs another creative problem-solver who’s cool under pressure and brings exceptional judgment and creativity to devise practical advice that appropriately weighs our legal and business objectives . You’ll help us negotiate complex procurement technology and other agreements and issues relating to data privacy and security matters with name brand, global organizations , supporting all departments, including our l abs organization, product, internal corporate technology services, marketing, finance, and t alent . This role works closely with our key stakeholders across our product teams, professional services, marketing, and talent to support their needs and help us develop and implement new products and business initiatives. Responsibilities Negotiate low to medium complex ity global vendor contracts . Liaise with the procurement , privacy, compliance, and information security teams with respect to compliance and other requirements . Collaborate with stakeholder partners to ensure appropriate awareness and escalation of issues as they arise . Support optimizations to improve the vendor contract ing process . Creat e contract abstracts and risk summaries as needed. Support the annual risk management assessment and remediation plans. Support other strategic projects and initiatives as needed . Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS ’ policies, procedures, and core competencies . Qualifications A minimum of 2 - 3 years of experience negotiating complex software as a service, software licensing, professional services, and/or other technology transactions is required . Ability to handle contracting issues while balancing a positive internal stakeholder and external vendor experience. Experience in researching and analyzing federal, state, local and international laws. Ability to work independently, while being a collaborative member of the team . Ability to effectively communicate orally and in writing with the m anagement t eam, and company employees. Demonstrated success in displaying passion, drive, adaptability and innovation. Proficient in the MS Office Suite . Ability to thrive in a fast paced, growing organization. Strong track record of success in build ing solid working relationships within various areas/business functions of the company.

Overview The Sr. Software Engineer will be part of a team of some of the best and brightest in the industry who are focused on full-cycle development of scalable web and responsive applications that touch our growing customer base every day. As part of the Labs team, you will work collaboratively with agile team members to design new system functionality and to research and remedy complex issues as they arise, embodying a passion for continuous improvement and test-driven development. Responsibilities Expertise and proficiency in many technologies, domains and subsystems Design and implement new features and perform code reviews Develop, test and maintain a scalable web and responsive applications Devise automation strategies, test strategies and test cases to automate new features and enhance existing functionality Using engineering best practices, design, develop, analyze test plans and strategies to meet performance, usability, scalability, reliability and security needs Lead and collaborate with agile team members on achieving Sprint deliverables Ensure proper documentation exists for assigned products Research and resolve complex problems as they arise Proactively search for making improvements in respective modules/features Mentor Software Engineers (I-II) Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS’ policies, procedures, and core competencies. Qualifications Domain expert in enterprise software development influencing organization best practices. begins to create external value Expertise in one or more of the following back-end or front-end: Java, Python, JavaScript, iOS development (Swift, Objective C), Android development Expertise in one or more of the following frameworks or libraries, such as: Hibernate and Spring, Reactjs and Redux, node.js Advanced proficiency with multiple design patterns including Strategy, Observer, and Bridge Advanced proficiency in test automation tools, such as Selenium Webdriver , Appium or similar tools Advanced proficiency in Java and JavaScript testing frameworks, such as JUnit, TestNG, JEST, Jasmine or similar Expertise in test design, test creation, test execution and defect analysis/root cause investigation Advanced proficiency in multiple best practices such as Test Driven Development (TDD), behavioral-driven development (BDD), Continuous Integration (CI) and Continuous Delivery (CD) Extensive experience utilizing Docker containerization, ability to set-up and modify build and release tools such as, Jenkins and AWS elastic beanstalk. Extensive understanding of software engineering practices, philosophies and techniques Mentor others in following Agile/SCRUM techniques Ability to influence, lead and organize projects across multiple agile teams with a focus on results Strong technologist who can anticipate issues/opportunities and build solutions

Overview As a member of the iCIMS General Counsel’s Office, you will have a direct impact by advising and supporting all areas of our corporate compliance practice within the organization. Our team needs a relationship builder with top-notch communication skills and a strong background in corporate compliance and ethics, anti-bribery and anti-corruption, gifts and entertainment, sanctions, and anti-money laundering. In this role, you’ll work with other members of the Privacy & Regulatory Compliance and Legal teams to support the compliance program, execute on the compliance strategy and collaborate with local and international business partners to facilitate compliance and ethics. This role works closely with our key stakeholders across the business and helps to drive process improvements and further efficiency within the department. This is a fantastic opportunity for someone to join a fast-growing, evolving technology company and help drive exciting new initiatives. If you’re a strong team player who enjoys partnering with different areas of the business to address compliance needs, this could be a perfect fit! This position will be based out of our Hyderabad, India office. Responsibilities Your contribution will be: Support the development, maintenance, and effective execution of the iCIMS corporate compliance program, including anti-bribery, anti-corruption, gifts and entertainment, sanctions, and anti-money laundering. Serve as first point of contact for all compliance program escalations and related legal queries. Provide support and act as a key stakeholder of regulatory and compliance initiatives. Participate in associated audits as a primary lead, as necessary. Assist with intake, tracking, and escalation of procurement reviews. Identify, document, and track compliance related non-conformities and risks, and collaborate with colleagues and business partners to develop and monitor corrective action and mitigation plans. Assist in developing, implementing and facilitating the continuous improvement of appropriate policies, procedures, and trainings, to support iCIMS’ corporate compliance program, and ensure compliance with applicable laws and regulations. Monitor and maintain internal inventory of regulatory compliance laws and regulations. Draft and maintain internal and external regulatory compliance documentation. Participate in other strategic projects and initiatives. Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures and values. Qualifications Qualifications A minimum of 5 years of collective experience in compliance program management/administration. Previous experience working for a software or technology company is preferred. Ability to interact professionally and effectively build solid working relationships with all levels of management, multiple geographies, internal subject matter experts, legal staff, vendors, and clients. Exceptional verbal and written communication skills. A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions. Advanced MS Office Suite Skills. Ability to work effectively in a team atmosphere.

Overview Are you a detail-oriented technology project enthusiast? iCIMS is seeking an IT Governance Specialist to join our Corporate Technology (CT) Governance team. In this position, you will have the opportunity to work with various business teams within iCIMS to define and manage IT projects from definition to launch. You will also make an impact to the organization by providing efficiencies impacting the bottom line by monitoring and managing the allocation and use of corporate system licenses. Lastly, you can apply your technical skills by creating trend reports that enable data driven decision making. If this sounds like an exciting opportunity, apply directly below! Responsibilities Work with the various business teams within iCIMS to define and project manage implementation and upgrades of various business systems Team effectively across organizations to coordinate project activities and report on project status to leadership Optimize corporate system license management including: Monthly review of each application, validating and releasing unused licenses. Execution of license onboarding/offboarding (possibly automating parts of it with Okta, Productiv or Axonius) Produce report for quarterly application usage by location for tax purposes Support accounting allocation by producing a quarterly allocation report Create trend reports and usage-based data management reports (#apps, #users, %usage across systems, cost over time) Handle sensitive and/or confidential material and information with suitable discretion. Qualifications Excellent communications, interpersonal and written skills. Articulates thoughts and ideas clearly, and concisely Project Management skills Ability to consolidate and organize data into Dashboards and status reports easily digestible by managers Team player and positive attitude. Proficiency in Microsoft tools including Excel, and PowerPoint Ability to work effectively within a fast paced, changing environment. Ability to multi-task A self-starter with the demonstrated ability to take initiative. BA/BS/BE in related field highly preferred or relevant equivalent work experience.

Overview The Technical Program Manager is responsible for driving the successful execution of product initiatives by planning, organizing, and coordinating cross-functional teams throughout the Product Development Lifecycle (PDLC) and Software Development Life Cycle (SDLC) . Reporting to the Director of Program Management, this role ensures alignment between strategy and executio n, optimi zes processes, and champions Agile methodologies to enhance collaboration and delivery efficiency. The ideal candidate has a strong background in program management, an understanding of product development processes, and experience with leveraging data-driven insights for continuous improvement. Responsibilities Collaborate with Product Management, Engineering, and GTM stakeholders to align project execution with strategic goals. Own end-to-end delivery of high-priority initiatives from inception to launch, ensuring clarity across discovery, execution, and post-launch analysis phases. Champion Agile practices and drive continuous improvement initiatives across product development teams. Facilitate cross-functional collaboration, serving as the central point of coordination between teams to identify dependencies, mitigate risks, and optimize workflows. Support the Director of Program Management in implementing standardized processes and tools to improve program visibility and performance. Organize and lead project status meetings, sprint planning, retrospectives, and demos, ensuring consistent communication and alignment. Develop and maintain centralized program dashboards that visualize scope, milestones, risks, and progress across multiple workstreams to promote transparency and de-risk programs. Administer and maintain tools such as Jira to ensure alignment with team processes and accurate tracking of project metrics. Assist with release management processes, ensuring timely product delivery and alignment with go-to-market strategies. Identify and escalate risks and blockers, collaborating with leadership to develop mitigation plans. Execute dependency planning and tracking across product teams. Support the PDLC for strategic product initiatives. Contribute to the optimization of release management processes. Qualifications 3 + years of experience in program or project management, preferably within a product development environment. Proven experience with Agile methodologies (Scrum, Kanban, SAFe ) and tools such as Jira. Strong understanding of the product development lifecycle and best practices for cross-functional collaboration. Excellent organizational and communication skills, with the ability to influence stakeholders and drive alignment. Experience with data-driven decision-making, using metrics to inform process improvements. Familiarity with AI-driven tools and methodologies is a plus. Proficiency in project management software and tools (e.g., Jira, Aha, Confluence, Microsoft Project, Excel). Education/Certifications/Licenses: Bachelor’s degree in Business , Engineering, Information Technology, or a related field; Master’s degree preferred. Scrum Master certification ( preferred ); PMI-ACP or equivalent (preferred).

Overview iCIMS' User Technician plays a key role in ensuring the iCIMS employees have the tools and technology needed to make an impact on a global scale. In this role, you will be provided with leading tools and technology to help you support our team members. You will have an opportunity to lead multiple technology projects and programs, collaborate with a dynamic international team and have a path for future growth as you build your technical expertise! If you are user focused, we want to talk to you today. Responsibilities Provide high-quality technical support to remote and local employees to resolve all problems and emergencies related to laptops and the phone system to ensure continuity of service so that end users can accomplish business tasks. Screens, diagnose internal inquiries and work requests as they relate to maintenance of iCIMS issues machines and related systems by documenting, tracking, and resolving via ticketing/incident management system in a timely and efficient manner. Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services. Provision user profiles, user environments, directories, access rights and security. Provide computer, phone, and other application/system documentation and training to employees. Maintain asset inventory ensuring equipment is maintained and available based on user/business needs. Assist with installation and configuration of hardware, software, etc. Assist with Administer phone system infrastructure. Participate in rotational on-call requirement as well as occasional off-hours work depending on business needs. Consistently ensures that business is always conducted with integrity and that behavior aligns with iCIMS’ policies, procedures, and values. Provide support on-site a minimum of three (3) days a week with flexibility to be on-site additional days/times as needed. Qualifications 1-2 years’ experience required in End User Support and System Support. Proficiency with Windows and/or MacOS machines and operating systems. Familiarity with Office365 Administration, Microsoft Active Directory, etc. Ability to simplify complex technical information for an end user. Ability to install, maintain and troubleshoot laptop hardware, software, and peripherals, after instruction. High proficiency with Microsoft Office (PowerPoint, Excel, Outlook). Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively.

Overview The Sr. Software Engineer will be part of a team of some of the best and brightest in the industry who are focused on full-cycle development of scalable web and responsive applications that touch our growing customer base every day. As part of the Labs team, you will work collaboratively with agile team members to design new system functionality and to research and remedy complex issues as they arise, embodying a passion for continuous improvement and test-driven development. Responsibilities Design, develop, and maintain scalable data pipelines and ETL processes. Collaborate with software engineers, data scientists, and product managers to understand data requirements and provide tailored solutions. Optimize and enhance the performance of our data infrastructure to support analytics and reporting. Implement and maintain data governance and security best practices. Troubleshoot and resolve data-related issues and ensure data quality and integrity. Mentor and guide junior data engineers, fostering a culture of continuous learning and improvement. Qualifications Bachelor’s or master’s degree in computer science, Engineering, or a related field. 3+ years of experience in data engineering or a similar role. Proficiency in SQL and experience with relational databases (e.g., PostgreSQL, MySQL). Strong programming skills in Python Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and containerization (e.g., Docker). Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.

Responsibilities Core Skills: Performance Testing and Engineering: Load testing tools (JMeter, Load Runner, etc.), APM and Logging (Grafana, Sumo Logic, New Relic, etc.), Cloud infrastructure and monitoring (AWS, CloudWatch, etc.) Essential Job Functions Lead the performance testing program, collaborating closely with agile teams and architects to build and maintain framework(s) to benchmark application performance across all layers of the application stack Apply advanced performance testing methodologies and best practices. Help setup production performance analysis framework and build-out strategies to load test the system Analyze test results, configure analysis graphs, and compile comprehensive performance test reports. Diagnose root causes of performance issues and implement optimization solutions to enhance application performance. Qualifications Qualifications Minimum of 10 years of experience in performance testing, preferably in a high-transaction SaaS environment, with proficiency in tools such as JMeter or Load Runner. Expertise in handling HTTP/HTML, web services, and asynchronous calls. Good-to-great understanding of memory and CPU utilization, throughput, latency, etc. Experience with monitoring and analysis tools like New Relic, Grafana, Sumo Logic, and AppDynamics. Experience with profiling and heap analysis tools Proficiency in at least one programming language. Experience with databases including MS SQL Server and MySQL Familiarity with AWS a plus Self-motivated, able to learn and research issues independently with a keen eye to details Must be passionate about wanting to make the software performance better i.e. “wont-quit-till-I-figure-out-the-root-cause mentality” Good analytical and problem-solving skills combined with technical writing and communication skills Familiarity with Agile/SCRUM SDLC strongly preferred

Overview We are seeking a strategic and hands-on Manager of Business Intelligence (BI) and Data Governance to lead the development and execution of our enterprise-wide data strategy. This role will oversee data governance frameworks, manage modern BI platforms, and ensure the integrity, availability, and usability of business-critical data. Reporting into senior leadership, this role plays a pivotal part in shaping data-informed decision-making across functions including Finance, Revenue Operations, Product, and more. The ideal candidate is a technically proficient and people-oriented leader with a deep understanding of data governance, cloud data architecture, and SaaS KPIs. They will drive stakeholder engagement, enablement, and adoption of data tools and insights, with a focus on building scalable, trusted, and observable data systems. Responsibilities Data Governance Leadership: Establish and maintain a comprehensive data governance framework that includes data quality standards, ownership models, data stewardship processes, and compliance alignment with regulations such as GDPR and SOC 2. Enterprise Data Architecture: Oversee data orchestration across Salesforce (SFDC), cloud-based data warehouses (e.g., Databricks, Snowflake, or equivalent), and internal systems. Cross collaborate with data engineering team for the development and optimization of ETL pipelines to ensure data reliability and performance at scale. Team Management & Enablement: Lead and mentor a team of BI analysts, and governance specialists. Foster a culture of collaboration, continuous learning, and stakeholder enablement to increase data adoption across the organization. BI Strategy & Tools Management: Own the BI toolset (with a strong emphasis on Tableau), and define standards for scalable dashboard design, self-service reporting, and analytics enablement. Evaluate and incorporate additional platforms (e.g., Power BI, Looker) as needed. Stakeholder Engagement & Strategic Alignment: Partner with leaders in Finance, RevOps, Product, and other departments to align reporting and data strategy with business objectives. Translate business needs into scalable reporting solutions and drive enterprise-wide adoption through clear communication and training. Data Quality & Observability: Implement data quality monitoring, lineage tracking, and observability tools to proactively detect issues and ensure data reliability and trustworthiness. Documentation & Transparency: Create and maintain robust documentation for data processes, pipeline architecture, code repositories (via GitHub), and business definitions to support transparency and auditability for technical and non-technical users. Executive-Level Reporting & Insight: Design and maintain strategic dashboards that surface key SaaS performance indicators to senior leadership and the board. Deliver actionable insights to support company-wide strategic decisions. Continuous Improvement & Innovation: Stay current with trends in data governance, BI technologies, and AI. Proactively recommend and implement enhancements to tools, processes, and governance maturity. Qualifications Data Governance Expertise: Proven experience implementing data governance frameworks, compliance standards, and ownership models across cross-functional teams. SQL Expertise: Advanced SQL skills with a strong background in ETL/data pipeline development across systems like Salesforce and enterprise data warehouses. BI Tools Mastery: Expertise in Tableau for developing reports and dashboards. Experience driving adoption of BI best practices across a diverse user base. Salesforce Data Proficiency: Deep understanding of SFDC data structure, reporting, and integration with downstream systems. Version Control & Documentation: Hands-on experience with GitHub and best practices in code versioning and documentation of data pipelines. Leadership & Stakeholder Communication: 3+ years of people management experience with a track record of team development and stakeholder engagement. Analytics Experience: 8+ years of experience in analytics roles, working with large datasets to derive insights and support executive-level decision-making. Programming Knowledge: Proficiency in Python for automation, data manipulation, and integration tasks. SaaS Environment Acumen: Deep understanding of SaaS metrics, business models, and executive reporting needs. Cross-functional Collaboration: Demonstrated success in partnering with teams like Finance, Product, and RevOps to meet enterprise reporting and insight goals.

Overview This role reports into the SVP, Customer Support with a dotted line functional reporting to the site leader & managing director, India. The Director of Technical Support drives and manages iCIMS world-wide customer support activities by adhering to world class standards and service levels. Core duties include leading the escalation process and all aspects of a support team to keep them motivated and responsive to customer needs. Accountable for determining and implementing the strategy and driving optimization and quality improvement within the India team consisting of both full time and contract work force. Responsibilities Develop and grow a team of Technical Support Managers that oversee Support Engineers to deliver world class customer service Instill a Drive for Excellence throughout the team Measure the effectiveness of support: Refine operational metrics for team in partnership with the global team Create cadence for review within team & ensure management responsibilities are being fulfilled Expose subset of metrics to executive team, and company. Oversee support process flow and procedure compliance to ensure individual and team’s efficient delivery of activities. Identify and provide feedback through 1:1s, effective use of personal development plans and provision of coaching & development opportunities. Foster and facilitate the professional growth, engagement, and development of team members Conduct weekly/monthly reviews with Support leadership and present qualitative and quantitative data on business performance Conduct quarterly reviews with iCIMS executive leadership Drive continuous improvement in processes through innovation and automation and cutting-edge technology Develop a repository of knowledge out of the on-going work with customers and utilize that to enhance the quality, speed, and productivity of the team. Drive customers to self-service first via the customer service portal and ensure skilled and empowered agents are providing support with more complex questions and requests. Ensure support ticket queues are prioritized and delivered to improve efficiency and client satisfaction. Partner with Engineering and Product Management to provide the voice of the customer, identify the types of issues that generate the most Support contact volume, and evolve the product to eliminate the highest support volume generators . Provide input and feedback, from a customer perspective to Product Management, on solution features, and functionality. Qualifications 15+ years of experience with at least 5+ year experience managing a Support team through Metrics and SLAs Proven expertise with SaaS solutions and Cloud technologies. Proven ability to provide guidance and coaching while empowering staff to perform their role Ability to manage influence through persuasion, negotiation, and consensus building. Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management. Excellent verbal and written communication skills Excellent planning and organizational skills Excellent presentation skills and ability to motivate teams Expertise in MS Excel and PowerPoint Knowledge of HR / Recruitment Software domain is a plus

Overview Total Rewards Senior Specialist will help us drive the strategy and execution of Total Rewards programs. Reporting to the HR Director in India, this role will help build and implement a compelling Total Rewards framework looking into aspects of Payroll, Compensation, and Benefits overall. We are looking for a stellar candidate with recognized design and execution proficiency with industry insights and practical knowledge on all Total Rewards matters. Responsibilities Liable for crafting and delivering against the agreed compensation and benefits strategy for India, including ensuring our programs confirm with local market practices and follow legal requirements Drive robust and detailed project management plans for the implementation of identified comp and benefit programs in India, including the design, implementation, and maintenance of these processes and programs, including the management of new proposals Efficiently running Payroll operations for India – payroll inputs, reconciliation, recommending and guiding effective and timely operations in correlating with the payroll vendor Handling and counseling on the Payroll related compliances with the vendors and internal teams Working with the global team on a practical, stable understanding of the India compensation and benefits landscape and providing advice on the right direction to help scale our talent strategy (recruitment and retention). Conducts benefits benchmarking and provides input on keeping our benefits in line with our employer value proposition Present the Total Rewards overview in relevant forums (new hire orientation, employee sessions, etc.) and address all employee queries as a point person Work in lock step with all the vendors (medical, payroll, benefits) in addressing the issues at the moment and helping us build an optimal employee experience Qualifications Graduation / MBA from any business school with a human resource or business-related degree 8 years of experience in HR and 5 years of experience handling Total Rewards Programs for India. Strong communication credentials with abilities to influence shareholders with compelling data analysis and storytelling Deep expertise in budgeting, vendor assessment, data requirement gathering, project management, and process design & governance Strong networks and connections within the peer companies Experience solving convoluted problems, designing original and inventive approaches, and delivering significant impact with specialist domain insight and technical expertise in compensation and benefits Experience handling vendor-related implementations, organizational change, and implementation Analytical bias, a keen eye for detail, and the ability to analyze data trends and themes Be comfortable with complicated data with strength in using excel, and robust data analytical skills Prior experience working with salary benchmarking surveys and tools required

Overview The Senior Data Analyst is responsible for serving as a subject matter expert who can lead efforts to analyze data with the goal of delivering insights that will influence our products and customers. This position will report into the Data Analytics Manager , and will work closely with members of our product and marketing team s , data engineers, and members of our Customer Success organization supporting client outreach efforts. The chief function s of this role will be finding and sharing data-driven insights to deliver value to le ss technical a udiences , and instilling best practices for analytics in the rest of the team . Responsibilities Perform various data analysis functions to a nalyzedatafrom a variety of sources including external labor marketdataand research and internaldatasets fromourplatforms Incorporate information from a variety of systems to produce comprehensive and compelling narrative s for thought-leadership initiatives and customer engagements Demonstrate critical thinking - identify the story in context using multipledatasets, and present results . A strong proficiency in data storytelling will be critical to success in this role. Understand principles of quality data visualization and apply them in Tableau to create and maintain custom dashboards for consumption by other employees Find and i nvestigatedataquality issues, root causes andrecommendremedies to be implemented by thedatascientists and engineers Lia i se with teams around our business to understand their problems , determine how our team can help, then use our database to produce the content they need Identify datamappingand enrichmentrequirements . Familiarity with SQL, especially the logic behind different types of data joins and writing efficient queries, will be necessary Consistently ensure that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and core competencies Additional Job Responsibilities: Produce and adaptdatavisualizations in response to business requests for internaland externaluse Shows good judgement in prioritizing their own commitments and those of the larger team , while demonstrating initiative and appropriate urgency when needed Mentor junior team members in best practices for analytics, data visualization, and data storytelling . Exemplify these standards and guide teammates in following them. Think creatively to produce unique, actionable insights from complex datasets, which can deliver value to our business and to our customers. Qualifications 5-10 years professional experienceworking in an analytics capacity Excellent communication skills , especially with regards to data storytelling – finding insights from complex datasets and sharing those findings with key stakeholders Strongdataanalytics and visualization skills Expertise in Tableau Desktop (Tableau Server and Prep are preferable) producing clear and informative graphs and dashboards Proficiency in SQL and either Python or R to extract and prepare data for analysis Advanced knowledge of Excel (Pivot tables, VLOOKUPs, IF statements) Familiarity with data guardrails to ensure compliance with applicable data governance regulations and privacy laws (i.e., GDPR)

Overview The Sr. Software Engineer will be part of a team of some of the best and brightest in the industry who are focused on full-cycle development of scalable web and responsive applications that touch our growing customer base every day. As part of the Labs team, you will work collaboratively with agile team members to design new system functionality and to research and remedy complex issues as they arise, embodying a passion for continuous improvement and test-driven development. Responsibilities Design and Develop: Build robust and scalable web applications using modern frontend frameworks like Angular and backend technologies Java. Full-Stack Development: Work across the stack to create seamless user experiences and efficient server-side logic. Microservices & APIs: Contribute to the design and implementation of microservices architecture and develop RESTful APIs, with a focus on usability and integration. Utilize AI Tools: Integrate AI-driven solutions and use coding assistants like GitHub Copilot and Claude to improve efficiency and code quality. Mentorship: Mentor and guide junior engineers, providing support in their technical and professional growth. Foster an environment of continuous learning through pair programming and code reviews. Collaboration: Work closely with product managers, designers, and other engineers to define requirements and deliver features that meet customer needs. End-to-End Testing: Responsible for creating and implementing end-to-end testing strategies to ensure product quality and functionality. Identify and address issues proactively through comprehensive testing processes. Code Review and Quality Assurance: Review code contributions from team members to ensure high-quality standards and maintain performance through testing, validation, and optimization best practices. Agile Practices: Actively participate in Agile/Scrum ceremonies and contribute to continuous improvement processes. Personal Accountability: Bring passion, drive, and ownership to your role, our business, and your career development while maintaining transparency and trust within the team. Adaptability and Problem-Solving: Demonstrate flexibility in adapting to changing priorities and requirements, tackling challenges with innovative solutions. Qualifications Experience: 5+ years of experience in software development with a focus on full-stack capabilities. Frontend Technologies: Proficiency in one or more modern JavaScript frameworks (Angular, React). Backend Technologies: Strong experience with server-side languages and frameworks ( Java ). Microservices & APIs: Familiarity with the design and implementation of microservices and developing RESTful APIs; willingness to learn and adapt as needed. Database Skills: Knowledge of both SQL and NoSQL databases (e.g., MySQL, MongoDB). AI Tool Proficiency: Familiarity with AI tools such as GitHub Copilot and Claude, and a willingness to explore and implement AI solutions within development processes. Team Player: Excellent communication skills and a strong sense of collaboration, trust, and respect for diverse opinions.

Overview The Sr. Software Engineer will be part of a team of some of the best and brightest in the industry who are focused on full-cycle development of scalable web and responsive applications that touch our growing customer base every day. As part of the Labs team, you will work collaboratively with agile team members to design new system functionality and to research and remedy complex issues as they arise, embodying a passion for continuous improvement and test-driven development. Responsibilities Expertise and proficiency in many technologies, domains and subsystems Design and implement new features and perform code reviews Develop, test and maintain a scalable web and responsive applications Devise automation strategies, test strategies and test cases to automate new features and enhance existing functionality Using engineering best practices, design, develop, analyze test plans and strategies to meet performance, usability, scalability, reliability and security needs Lead and collaborate with agile team members on achieving Sprint deliverables Ensure proper documentation exists for assigned products Research and resolve complex problems as they arise Proactively search for making improvements in respective modules/features Mentor Software Engineers (I-II) Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS’ policies, procedures, and core competencies. Qualifications Domain expert in enterprise software development influencing organization best practices. begins to create external value Expertise in one or more of the following back-end or front-end: Java, Python, JavaScript, iOS development (Swift, Objective C), Android development Expertise in one or more of the following frameworks or libraries, such as: Hibernate and Spring, Reactjs and Redux, node.js Advanced proficiency with multiple design patterns including Strategy, Observer, and Bridge Advanced proficiency in test automation tools, such as Selenium Webdriver, Appium or similar tools Advanced proficiency in Java and JavaScript testing frameworks, such as JUnit, TestNG, JEST, Jasmine or similar Expertise in test design, test creation, test execution and defect analysis/root cause investigation Advanced proficiency in multiple best practices such as Test Driven Development (TDD), behavioral-driven development (BDD), Continuous Integration (CI) and Continuous Delivery (CD) Extensive experience utilizing Docker containerization, ability to set-up and modify build and release tools such as, Jenkins and AWS elastic beanstalk. Extensive understanding of software engineering practices, philosophies and techniques Mentor others in following Agile/SCRUM techniques Ability to influence, lead and organize projects across multiple agile teams with a focus on results Strong technologist who can anticipate issues/opportunities and build solutions

Overview We are looking for a passionate Senior Software Engineer / Full Stack Engineer with a strong background in both frontend(Primarily in Frontend) and backend technologies. The ideal candidate will take ownership of their projects and deliver exceptional technical solutions while collaborating closely with cross-functional teams. You will leverage modern AI tools like GitHub Copilot and Claude to enhance your development process and drive innovation. Responsibilities Design and Develop: Build robust and scalable web applications using modern frontend frameworks (e.g., React, Angular, or Vue.js, Could be Multi languages Tech stack) and backend technologies (e.g., Node.js, Python, or Java). Full-Stack Development: Work across the stack to create seamless user experiences and efficient server-side logic. Microservices & APIs: Contribute to the design and implementation of microservices architecture and develop RESTful APIs, with a focus on usability and integration. Utilize AI Tools: Integrate AI-driven solutions and use coding assistants like GitHub Copilot and Claude to improve efficiency and code quality. Mentorship: Mentor and guide junior engineers, providing support in their technical and professional growth. Foster an environment of continuous learning through pair programming and code reviews. Collaboration: Work closely with product managers, designers, and other engineers to define requirements and deliver features that meet customer needs. End-to-End Testing: Responsible for creating and implementing end-to-end testing strategies to ensure product quality and functionality. Identify and address issues proactively through comprehensive testing processes. Code Review and Quality Assurance: Review code contributions from team members to ensure high-quality standards and maintain performance through testing, validation, and optimization best practices. Agile Practices: Actively participate in Agile/Scrum ceremonies and contribute to continuous improvement processes. Personal Accountability: Bring passion, drive, and ownership to your role, our business, and your career development while maintaining transparency and trust within the team. Adaptability and Problem-Solving: Demonstrate flexibility in adapting to changing priorities and requirements, tackling challenges with innovative solutions. Qualifications Experience: 4+ years of experience in software development with a focus on full-stack capabilities. Frontend Technologies: Proficiency in one or more modern JavaScript frameworks (React, Angular, Vue.js). Backend Technologies: Strong experience with server-side languages and frameworks (Node.js, Python, Java, etc.). Microservices & APIs: Familiarity with the design and implementation of microservices and developing RESTful APIs; willingness to learn and adapt as needed. Database Skills: Knowledge of both SQL and NoSQL databases (e.g., MySQL, MongoDB). AI Tool Proficiency: Familiarity with AI tools such as GitHub Copilot and Claude, and a willingness to explore and implement AI solutions within development processes. Team Player: Excellent communication skills and a strong sense of collaboration, trust, and respect for diverse opinions.

Overview With guidance from the Sr. Manager, Privacy Operations, the Privacy Analyst supports the iCIMS Legal team through preparation and review of privacy documents across the organization. This role works with the Legal team to enable execution of the privacy strategy, and with local and international business partners to support data protection and privacy compliance. The person who fills this role will seek ways to improve processes and help the department function more efficiently and effectively. They will also provide support in managing privacy impact assessments, coordinating responses to data subject requests, performing vendor due diligence, and responding to customer questions. Responsibilities Serve as a supporting point of contact for Company employees in relation to privacy escalations, data subject requests, and privacy impact assessments. Assist in the execution of the iCIMS privacy program. Conduct privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) for vendors that will process personal data. Support the maintenance of iCIMS’ data inventory by maintaining all records of processing activity (ROPAs). Support the maintenance of processes and procedures to help ensure compliance with iCIMS policies and privacy/data protection laws, regulations, and guidelines. Support the facilitation of appropriate privacy/data protection compliance procedures and training. Support internal departments in addressing and integrating privacy requirements. Serve as the primary point of contact in handling data subject requests. Support and make recommendations that facilitate the continuous improvement of training policies and standard operating procedures for the protection of personal data. Support and make recommendations to internal departments about data protection and privacy regulatory requirements that may affect them. Acquire and maintain knowledge of Company systems that include personal data, and stay informed about updates and modifications to these systems. Qualifications A minimum of 3+ years of experience in privacy and technology project management/administration. Previous experience working for a software or technology company is preferred. Ability to interact professionally with all levels of management, multiple geographies, internal subject matter experts, legal staff, vendors, and clients. Strong verbal and written communication skills. A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions. Excellent MS Office Suite Skills. Ability to work effectively in a team atmosphere. Education/Certifications/Licenses Required Bachelor's Degree. Additional education or privacy certifications highly preferred but not required (e.g., CIPP/US, CIPP/

Overview We are looking for a results-driven Sales Operations Analyst to support end-to-end sales operations across the full Go-To-Market (GTM) lifecycle. This role will work closely with U.S.-based stakeholders, providing operational support, data insights, and process improvements to help drive revenue growth, pipeline health, and execution efficiency. Candidates must be comfortable working during U.S. Eastern Time hours and collaborating with global teams in a fast-paced, dynamic environment. Responsibilities Sales Operations Across the GTM Lifecycle - Support both prospect (new business) and customer (retention and expansion) motions, including post-sales teams such as Customer Success, Support, and Professional Services. Play a key role in pipeline management, territory planning, forecasting, reporting, and opportunity lifecycle governance. Forecasting & Pipeline Management - Partner with Sales leadership to drive accurate forecasting, territory modeling, and quota planning. Analyze stage progression, win rates, deal velocity, and pipeline hygiene to identify trends, risks, and opportunities. Stakeholder Support & Communication - Collaborate with U.S.-based sales and GTM teams, translating high-level or ambiguous requests into structured, actionable operational outputs. A strong understanding of U.S. business norms and communication standards. Process-Oriented Execution - Lead or contribute to sales operations initiatives and transformation projects. Design, document, and scale sales processes across various sales segments and functions. Maintain process governance by enforcing data quality standards and validating field inputs. Case Management & Analysis - Manage and resolve Sales Operations support cases with accuracy and timeliness. Perform regular pipeline and sales data analysis to support decision-making and performance improvements. Cross-Functional Collaboration - Work with Marketing, Finance, Customer Success, and Professional Services to ensure alignment on revenue processes, metrics, and automation initiatives. Act as a strategic liaison across departments, proactively identifying opportunities for process improvement and collaboration. Reporting & Insights - Build and maintain performance reports to support visibility into pipeline, revenue, and customer health. Create stakeholder-ready presentations (QBR, EBR etc.) and reporting packages for leadership teams by using AI. Monitor KPIs, forecast accuracy, and performance metrics to drive actionable insights. Shift Timings - 6 PM IST to 3AM IST Qualifications A bachelor’s degree in business, Finance, Economics, Engineering, or a related field. Excellent verbal and written skills In-depth knowledge of Salesforce, including creating reports and dashboards. Experience with Tableau/ Power BI, Looker, or Clari is a plus. Strong Excel/Google Sheets skills (pivot tables, lookups, data validation, etc.) Experience managing opportunity lifecycle processes, quote approvals, and deal desk workflows Experience supporting sales compensation processes, including quota allocation and performance tracking Exposure to CPQ systems, Gainsight, Clari, Gong, or similar GTM platforms Ability to work independently in globally distributed teams and communicate effectively across time zones

Overview In this role, you will collaborate with respective leaders to deliver systems, tooling, and insights that drive an elite Partner organization! The Partner Operations Analyst will drive the development and execution of our partner operations in conjunction with our overall go-to-market strategy and business objectives. This role is focused on practice excellence – delivering the data and tools to measure success, while implementing standard processes and systems to drive an impactful partner organization. Responsibilities Build dashboards, tools, and reports to evaluate performance baselines and targets by team and role Develop and monitor reports within Excel, SFDC, or Tableau that provide the detail Partner leaders need to effectively run their business Provide insights relating to root causes of what impacts attainment of those objectives results Propose framework and cadence of data insights delivered to the business in partnership with Partner leads Serve as liaison between partner operations team and Services and Sales departments to ensure alignment on key cross functional initiatives Help drive partner engagement by reviewing accounts and making recommendations to drive improvements to partner’s operational health Research and evaluate trends in SaaS Partner strategies to recommend opportunities for process and systems improvements Work closely with department leadership to inspect and advance process quality and prioritize opportunities for improvement Collaborate with the GTM Enablement & Training teams to ensure that process documentation exists in support of teamwide training efforts Develop an in-depth understanding of department’s strategy, objectives and goals and tie them to the broader business Qualifications 3-5 years of experience in operations, project management, technology, finance, or management consulting or related field Excellent communication and social skills; articulates thoughts and ideas clearly, concisely, and persuasively Extensive experience using quantitative/business intelligence tools Demonstrated business acumen and understanding of corporate operations Results orientated with a proven track record of flawless execution, high attention to detail and strong sense of urgency Strong project/program management experience to manage timelines and drive to outcomes Proven success in achieving results through others and being a strong team player

Overview We’re looking for a detail-oriented people leader to manage GTM systems execution and Salesforce administration. In this role, you’ll ensure our technology stack is stable, scalable, and aligned with evolving business needs across Sales, Marketing, Services, and RevOps. You’ll lead system configuration, automation, and support processes, manage day-to-day intake and prioritization, and drive efficient task allocation across a global team. You'll ensure strong documentation, change governance, and cross-functional alignment, while optimizing integrated tools like Outreach, LeanData, ZoomInfo, and Clari. This role requires strong collaboration across U.S. and India-based teams and a forward-looking mindset to explore AI-driven automation and system enhancements that keep our GTM operations future-ready. Responsibilities Oversee GTM Systems Execution and Salesforce Administration - You will be responsible for ensuring the operational stability, scalability, and effectiveness of our GTM systems, with Salesforce at the center. This includes leading all configuration, automation, and administrative workstreams while ensuring the platform evolves alongside changing business needs. You will serve as a thought partner to stakeholders across RevOps, Sales, Marketing, and Services to align technology capabilities with GTM strategy. Lead Case Intake and Support Resolution Processes - You will manage the team’s day-to-day intake queue, overseeing all support cases and enhancement requests. You will drive the prioritization, assignment, and closure of issues—ensuring SLAs are met and stakeholders are consistently informed. This includes designing and maintaining intake triage routines, escalation paths, and internal communications frameworks that allow the team to operate with urgency and discipline. Maximize Team Productivity Through Work Allocation and Coaching - You will serve as the primary driver of task delegation within the GTM Systems team. This includes understanding individual team members’ strengths and growth areas, optimizing work assignments, and removing blockers. You will foster a high-performance culture by enabling your team to operate efficiently, deliver scalable solutions, and continuously upskill in key technologies. Ensure Robust Documentation and Governance of System Changes - You will enforce structured release management and change control practices, ensuring all enhancements, configurations, and automation are documented appropriately. This includes maintaining version control, sandbox testing protocols, deployment logs, and post-implementation validation. You’ll collaborate with Data Governance and Enterprise Systems stakeholders to ensure changes align with internal policies and audit readiness requirements. Drive Operational Excellence Across GTM Tech Stack - Beyond Salesforce, you will oversee or collaborate on the management of integrated GTM tools such as Outreach, ZoomInfo, LeanData, and Clari. You will identify system gaps, manual workarounds, or inefficiencies across the stack, and lead the delivery of high-impact improvements. You will play a central role in evaluating and piloting new technologies that support scale and automation. Collaborate Across Geographies and Functions - This role requires seamless coordination across U.S. and India-based teams. You will maintain a consistent 50% overlap with EST hours to ensure alignment with U.S.-based stakeholders, while also remaining deeply embedded with India-based team members. You will act as a key cross-functional bridge—ensuring handoffs are clear, feedback loops are closed, and global system priorities remain synchronized. Champion AI-Driven GTM Systems Optimization - You will stay informed on the latest developments in AI-enabled systems administration, including agent-based workflow automation and predictive rule engines. You’ll explore opportunities to use AI for support triage, duplicate detection, intelligent routing, and performance insights, in collaboration with our enterprise technology partners. Your leadership will help ensure GTM systems remain modern and future-ready. Qualifications 8+ years of experience supporting or administering Salesforce in an enterprise or high-growth SaaS environment 4+ years of experience in a leadership or management role overseeing technical Salesforce teams or GTM systems teams Salesforce Administrator certification required; additional certifications (e.g., Platform App Builder, Advanced Admin) preferred Proven experience managing Salesforce case queues and leading configuration/enhancement delivery processes Hands-on knowledge of automation tools like Flow, Process Builder, and Apex triggers/workflows Experience with integrated GTM tools such as Outreach, ZoomInfo, LeanData, and Clari Demonstrated ability to manage global stakeholders and operate across time zones, with 50% EST overlap required Exposure to or experience implementing AI-enabled capabilities in Salesforce or GTM workflows is a strong plus Strong communication skills, with the ability to influence stakeholders and present complex technical topics in clear, actionable terms