Commercial Excellence Manager We are seeking a dynamic and results-driven Commercial Excellence Manager to establish and lead our new Commercial Excellence function. This role is crucial in developing and implementing strategies to enhance our sales team's performance, optimize processes, and drive overall commercial excellence across the organization. Key Responsibilities Establish and Manage the Commercial Excellence Function Define the vision, mission, objectives and structure of the Sales Excellence team aligned to multi-year strategic plans and annual operating plans Develop a comprehensive strategy to improve sales performance, efficiency and account retention Create and implement standard operating procedures for the new function Sales and Account Performance Monitoring Design and implement a robust sale and account performance monitoring system Support on the ground sales team to initiate, maintain and report on ongoing sales and account performance Identify key performance indicators (KPIs) and metrics to track sales and account effectiveness Develop dashboards and reporting tools to provide real-time insights into sales and account performance Analyse sales data to identify trends, opportunities, and areas for improvement Sales Support Tools, Software and Training Assess the current sales technology stack and identify areas for improvement Research, evaluate, and recommend appropriate sales support tools, software and training, such as Pipedrive or similar CRM systems Lead the implementation, adoption and maintenance of selected tools across the sales organization Sales Training and Development Identify training needs through comprehensive assessments and performance analysis Create and deliver comprehensive training programs, including onboarding for new sales team members Develop market-specific training modules as the company scales to new markets Measure the effectiveness of training programs and continuously refine them Sales Operations Streamline sales processes to increase efficiency and productivity Develop and maintain sales collateral, including pitch decks and commercial proposals Proactively identify and communicate areas for risk and concern for leadership to implement appropriate mitigation support Implement best practices for lead management and sales pipeline optimization Quarterly Business Reviews (QBRs) and Annual Business Reviews Establish a framework for conducting effective QBRs Lead and facilitate comprehensive quarterly business reviews Analyze and present key performance indicators (KPIs) and market trends, contextualized around annual and multi-year strategic goals Requirements Proven experience in commercial excellence, performance management, or a similar role Strong analytical skills with the ability to interpret sales performance data Excellent communication and presentation abilities Proficiency in MS Office tools, particularly Excel and PowerPoint Experience with CRM systems and sales analytics platforms Bachelor’s degree in Business, Marketing, or a related field Key Attributes Proactive and self-motivated with a strong drive for results Structured approach to problem-solving and process improvement Excellent organizational skills and attention to detail Strong influencing skills and ability to work effectively with stakeholders at all levels Analytical mindset with the ability to translate data into actionable insights Adaptability and comfort with ambiguity in establishing a new function The ideal candidate will be a self-starter who can thrive in a fast-paced environment, drive change, and build a high-performing Commercial Excellence function from the ground up. If you have a passion for Commercial excellence, a knack for implementing innovative solutions, and the skills to make a significant impact, we encourage you to apply for this exciting opportunity. Show more Show less

Job Summary: We are seeking a strategic and technically skilled Chief Technology Officer (CTO) to lead our technology strategy and development within the dynamic fintech space. As CTO, you will drive innovation, oversee system architecture, and ensure that our digital products are scalable, secure, and aligned with business goals. You will play a critical role in shaping the company's future by building robust financial technologies that deliver exceptional value to customers. Key Responsibilities: Technology Leadership: Define and execute the company’s technology vision, strategy, and roadmap. Lead and mentor engineering, DevOps, quality and IT support team. Evaluate and implement new technologies to enhance product performance, scalability, and security. Keep pace with emerging trends in digital payments, payment APIs, fraud prevention, and financial regulations. Drive innovation in payment processing, settlement systems, and merchant onboarding technologies. Product Development: Oversee the end-to-end lifecycle of payment products, from conception to deployment. Design high-availability systems that support real-time transaction processing. Ensure robust API frameworks for seamless integration with merchants, banks, wallets, and payment networks (e.g., Visa, Mastercard, UPI, etc.). Collaborate with Product, Compliance, and Data teams to deliver innovative and compliant financial solutions. Ensure timely delivery of high-quality, user-centric applications (e.g., mobile banking apps, payment gateways). Security & Compliance: Ensure infrastructure, software, and data systems comply with regulatory standards (e.g., PCI DSS, SOC 2, GDPR). Implement robust cybersecurity protocols and risk management practices. Ensure all systems are built with a strong focus on fraud prevention, risk controls, and data encryption. Liaise with legal, risk, and compliance teams to meet regulatory standards (e.g., RBI, GDPR, PSD2). Architecture & Infrastructure: Architect scalable cloud-native systems, APIs, and microservices to support rapid growth. Oversee the architecture of the payment aggregator platform, ensuring scalability, performance, and security. Manage technical debt and ensure systems are maintainable and well-documented. Team Management & Culture: Attract, retain, and develop top technical talent. Foster a culture of innovation, collaboration, and continuous improvement. Lead and grow multidisciplinary tech teams including backend, frontend, DevOps, QA, and InfoSec. Foster a high-performance, agile engineering culture with a focus on quality, reliability, and speed. Mentor senior engineering leaders and establish clear performance metrics. Stakeholder Collaboration: Work closely with CEO, CFO, and Product teams to align technology initiatives with business growth and financial performance. Manage technical vendor relationships and evaluate third-party platforms and tools. Partner with executive leadership on strategic decisions. Communicate technology strategy and progress to board members, investors, and non-technical stakeholders. Qualifications: Required: Proven experience 15+ years in a senior technology leadership role, preferably in fintech, banking, or payments. Deep knowledge of financial systems, digital payments, blockchain, lending platforms, or trading systems. Strong technical background in software development, cloud computing (e.g., AWS, Azure, GCP), cybersecurity, and data architecture. Experience with regulatory environments and financial compliance frameworks. Preferred: Master's or equivalent degree in Computer Science, Engineering, or related field. Prior startup or scale-up experience. Understanding of emerging technologies like AI/ML in finance, blockchain, and DeFi. Key Competencies: Strategic thinking and decision-making Leadership and team development Strong communication and interpersonal skills Business acumen with a product-oriented mindset Show more Show less

Position Overview The Brand Activation Manager, India is responsible for conceptualizing and executing high-impact marketing events, activations, and partnerships that bring the Pay10 brand to life across consumer and merchant touchpoints. This includes offline activations, pop-ups, road shows, merchant events, partner-led activations, and participation in industry events and trade shows that drive merchant acquisition, brand trust, and adoption. Key Responsibilities Event & Activation Management Plan and execute owned offline activations, pop-ups, road shows, and merchant engagement events across key cities. Design and deliver brand experiences aligned with product launches, market-specific priorities, and regional cultural moments. Coordinate Pay10’s presence at industry events and trade shows to generate merchant leads and amplify brand visibility. Campaign Integration & Execution Collaborate with product marketing and growth teams to integrate activations into broader go-to-market campaigns. Support execution of brand ambassador-led events and co-branded promotions with merchants and ecosystem partners. Manage activation timelines, creative assets, and field teams to ensure brand consistency and operational excellence. Partnership & Vendor Coordination Coordinate with vendors, agencies, and regional stakeholders to execute events within budget and scope. Develop activation playbooks and toolkits for regional replication and scalability. Support collaboration with partners for joint events, in-store activations, and ecosystem amplification. Qualifications & Experience 5–7 years of experience in brand marketing, activations, or event management within fintech, FMCG, or lifestyle industries. Proven track record of delivering high-impact, scalable brand experiences in India. Strong vendor management, project planning, and field execution skills. Experience managing merchant activations and regional partner marketing campaigns. Core Competencies Brand Experience Strategy Event Management Campaign Execution Partnership Collaboration Vendor & Stakeholder Management ROI & Engagement Measurement Regional Market Familiarity Creative Briefing & Coordination Key Performance Indicators (KPIs) Activation reach and event attendance Merchant or user acquisition during events Campaign awareness and brand recall uplift Co-branded campaign engagement Timeliness and budget adherence Show more Show less

Organisation: Pay10(Formerly known as Bhartipay Services) Job Description: Sales Manager – Payments/Fintech (4–7 Years) Role: Sales Manager Experience: 4 to 7 Years Location: Delhi (Lajpat Nagar IV) Industry Preference: Fintech, Banking, Telecom, IT/SAAS Compensation Range: As per the industry Standards Educational Qualification: Postgraduate in any stream Communication Skill: Good communication skills are essential Key Responsibilities: Contribute to market expansion through onboarding of merchants and payment product sales. Support user acquisition and deployment of digital payment solutions. Plan and track sales targets and delivery within allocated geographies. Ensure visibility of payment products at merchant locations and manage day-to-day operations. Achieve cross-selling targets and maintain merchant engagement and satisfaction. Use data to identify trends, flag issues, and optimize territory performance. Work closely with team leads and senior management to execute on-ground strategies. Provide on-the-job training and support to junior sales executives. Key Requirements: Proven experience in leading large-scale B2B sales operations in Fintech or similar sectors. Strong grasp of digital payment ecosystems and merchant onboarding practices. Advanced skills in Excel, CRM systems, and data visualization tools (Power BI, Tableau preferred). Exceptional leadership, team management, and stakeholder communication skills. Track record of delivering consistent growth and scalable execution. For further details or to express interest, please reach out at ritusharma.devgon@pay10.in Show more Show less

Job Description: Senior Sales Manager – Payments/Fintech (7–10 Years) Role: Senior Sales Manager Experience: 7 to 10 years Location: Delhi (Lajpat Nagar IV) Industry Preference: Fintech, Banking, Telecom, IT/SAAS Compensation Range: As per the industry Standards Educational Qualification: Postgraduate in any stream Communication Skills: Strong communication skills are essential Key Responsibilities: Lead market share growth in assigned geographies and categories. Identify and convert new prospects; manage key merchant relationships. Strategically plan sales coverage areas based on market dynamics. Drive visibility and accountability through product deployment and sales performance. Ensure successful cross-selling of fintech/payment products to existing and new merchants. Set clear targets and communicate execution plans to teams to avoid delivery gaps. Analyze sales & merchant data to develop and adjust market execution strategies. Coach, mentor, and build high-performing teams; oversee training and development. Oversee regional teams and ensure strong collaboration between clients and internal stakeholders . Key Requirements: Proven experience in leading large-scale B2B sales operations in Fintech or similar sectors. Strong grasp of digital payment ecosystems and merchant onboarding practices. Advanced skills in Excel, CRM systems, and data visualization tools (Power BI, Tableau preferred). Exceptional leadership, team management, and stakeholder communication skills. Track record of delivering consistent growth and scalable execution. For further details or to express interest, please reach out at ritusharma.devgon@pay10.in Show more Show less

Job Description: Head of Marketing – Pay10 India Position: Assistant Vice President / Vice President Department: Marketing & PR Location: Delhi Reports To: President Responsibilities a) Marketing Strategy Development: Develop and implement comprehensive marketing strategies to support the company’s goals, focusing on customer acquisition, retention, and brand positioning within the fintech space. Oversee the creation and execution of multi-channel campaigns across digital (social media, content marketing, SEO/SEM, email, etc.) and traditional platforms (events, PR, sponsorships). Align marketing efforts with business objectives, ensuring the marketing strategies are directly contributing to revenue growth and market share. b) Public Relations Strategy: Build and execute a robust public relations strategy to position the company as a thought leader in the fintech sector. Cultivate and maintain relationships with key journalists, influencers, and media outlets within the fintech and broader financial industry. Lead media outreach, press releases, and crisis management communications to maintain the company’s positive public image. c) Brand Management: Oversee the development and maintenance of the company’s brand identity, ensuring consistency across all marketing channels and touchpoints. Monitor competitor activities and market trends to adjust brand messaging and positioning in the ever-evolving fintech landscape. Guide creative teams in the production of compelling visual and written content that resonates with target audiences. d) Team Leadership: Lead, mentor, and develop a high-performing marketing and PR team, fostering a collaborative, innovative, and results-driven culture. Set clear goals and KPIs for the marketing and PR team, regularly evaluating performance and implementing improvements as needed. e) Cross-Functional Collaboration: Collaborate with product, sales, and customer service teams to develop marketing campaigns that align with customer needs and product offerings. Work closely with senior leadership to align on company messaging, strategic objectives, and major initiatives. f) Digital Marketing & Analytics: Utilize data and analytics to measure the effectiveness of marketing campaigns, making data-driven decisions to optimize future efforts. Oversee the company’s digital marketing strategy, including web and mobile app promotions, online content, and SEO/SEM. g) Event Management & Sponsorships: Organize and oversee participation in fintech events, conferences, webinars, and other public speaking opportunities to enhance visibility and reputation. Manage sponsorship opportunities, partnerships, and industry collaborations to boost brand awareness and credibility. h) Budget Management: Develop and manage the marketing and PR budget, ensuring resources are allocated effectively and cost-efficiently. Optimize ROI on marketing investments through careful planning and performance analysis. Skills and Knowledge Required: Education: MBA or equivalent in Marketing/International Business or a related field. Experience: 15+ years of marketing experience, ideally with a blend of startup and enterprise exposure in Fintech industry Strong background in fintech, payments, crypto, digital banking, or B2B SaaS (especially regulated industries) Proven track record in both growth marketing and brand building Familiar with performance channels (Google Ads, Meta, LinkedIn, etc.) and marketing automation (HubSpot, Marketo, etc.) Proficiency in digital marketing tools, analytics, CRM platforms, and social media management. Strong leadership and stakeholder management skills Comfortable operating in ambiguous, fast-paced environments Familiarity with global financial regulations and the ability to navigate complex compliance requirements related to marketing and PR Strong network of media contacts within the fintech, finance, and tech industries. Excellent communication skills, both written and verbal, with a demonstrated ability to interact with stakeholders at all levels. Personal Attributes: Strategic thinker with a creative mindset. Results-oriented with a focus on measurable outcomes. Strong problem-solving skills and ability to thrive under pressure. Passion for fintech and a deep understanding of the impact technology is having on the financial services industry. Show more Show less