Buisness Development Manager

Position: Inside Sales / Lead Generation / Business Development Location:

Gurgaon / Okhla – Delhi (Base)

Region Coverage: North & East India

Experience: 2–5 years (relevant IT / B2B Sales / Inside Sales)

Job Type: Full-Time, On-Site Company: Integrated Tech9Labs Pvt. Ltd. is a forward-thinking hybrid IT company based in New Delhi, delivering end-to-end IT Infrastructure Solutions and Services.

Our expertise spans Consult–Architect Transform Services (CATs) for IT Infrastructure Assessment, Digital Transformation, Cloud Readiness and Data Centre Modernization.

We are also the team behind Tech9IQ – India’s Intelligent Sovereign Cloud Platform, enabling enterprises to run, protect and scale their digital infrastructure with control, compliance and confidence. We work closely with leading OEMs (Nutanix, IBM, Cisco, Lenovo, HPE, Dell, Palo Alto and others) and help customers optimize TCO, improve resilience and accelerate their transformation journey.

Role Overview : We are looking for a smart, confident and high-energy Business Development professional (female candidates strongly encouraged to apply) to drive lead generation, market coverage and early-stage opportunity development for all offerings of Tech9labs & Tech9IQ across North & East India, while being based out of Delhi/NCR.

This is a frontline ISR + BD role that blends inside sales (calling, digital outreach, research) with field-facing responsibilities (meetings, events, OEM connects).

You will: • Identify and qualify the right accounts and stakeholders • Generate high-quality, sales-ready leads

• Engage decision-makers with insightful conversations • Work closely with KAMs and Presales to progress opportunities

• Ensure clean CRM hygiene and accelerate deal movement Key Responsibilities 1. Lead Generation & Market Coverage (North & East)

• Research and identify potential customers across North & East India through LinkedIn, databases, web research, industry events and referrals.

• Run structured outreach via calls, emails, WhatsApp, LinkedIn and other digital channels. • Qualify leads using agreed criteria (industry, size, current infra stack, cloud adoption stage, decision makers, timelines, budget signals).

• Maintain a steady funnel of qualified opportunities aligned with monthly and quarterly targets. 2. Customer Engagement & Early Opportunity Development

• Make outbound calls and emails to introduce Tech9labs & Tech9IQ offerings and secure first-level interest. Integrated Tech9labs Pvt. Ltd Regd. Office: Unit 423, 4th floor, Tower B, DLF Prime Towers, Plot No. 79 & 80, Pocket F, Okhla Phase 1, New Delhi, India - 110020 Tel: 91 (11) 4171 5110; Email: info@tech9labs.com; Web: www.tech9labs.com

• Conduct structured discovery to understand customers’ business challenges, IT landscape (on-prem, cloud, DR/BCP, security, backup, SAP/DB, etc.) and transformation priorities. • Initiate and, over time, confidently participate in senior stakeholder / CXO conversations, supported by KAMs/Presales where needed.

• Schedule and coordinate meetings, demos, workshops and assessments for the field sales and presales teams. 3. Solution-Oriented Selling Support • Translate customer pain points into initial solution themes (e.g., datacentre modernisation, migration to Nutanix, Tech9IQ cloud workloads, DR/BCP, security hardening). • Work with Presales & KAMs to shape proposals and presentations that are relevant to each account. • For smaller / standardised deals, independently drive the opportunity from lead to closure under guidance from the sales manager. 4. OEM & Ecosystem Collaboration • Build a working ecosystem with OEM account managers and channel teams (Nutanix, IBM, Cisco, Lenovo, HPE, Dell, Palo Alto, etc.). • Leverage OEM relationships for joint calls, events, campaigns, referrals and lead sharing. • Track and nurture leads coming from partners, events, digital campaigns and existing customers. 5. CRM Discipline, Reporting & Sales Hygiene • Maintain accurate, up-to-date records of all leads, contacts, activities, opportunities and stages in the CRM. • Log all calls, meetings, emails and next steps with clear timestamps and status. • Share weekly updates on funnel status, activity metrics and risk/opportunity areas with the sales leadership. • Use CRM data to improve forecasting, prioritisation and conversion. 6. Market Intelligence & Continuous Learning • Stay updated on IT infrastructure, cloud, cybersecurity and datacentre trends, with specific focus on sovereign cloud and Nutanix-based architectures. • Track competitor moves, pricing patterns and typical deal structures in target accounts. • Continuously refine talk tracks, email scripts and discovery frameworks based on customer feedback and win/loss analysis. Key Performance Indicators (KPIs) • Number of qualified leads generated per month / quarter • Number of first meetings / demos / assessments scheduled • Conversion: Lead → Qualified Opportunity → Proposal → Closure (co-owned with KAMs)

Quality of internal coordination (KAMs, Presales, OEMs, Marketing, Sales Ops) Skills, Competencies & Qualifications Must-Have

• Bachelor’s degree in Business, Marketing, IT, or related field.

• 2–5 years of experience in B2B Inside Sales / Lead Generation / Business Development, ideally in IT / Cloud / SaaS / System Integration.

• Excellent verbal and written communication; polished, confident and clear on phone and in meetings.

• Strong IQ (quick learner, can understand technical concepts) and EQ (reads situations, adapts style, handles objections calmly).

• Demonstrated experience in cold calling, email campaigns, LinkedIn outreach and prospecting across multiple channels.

• Proven ability to research, identify and qualify potential leads and key stakeholders. •Familiarity with CRM tools for tracking and reporting.

• Basic understanding of IT infrastructure, cloud, virtualization, storage, backup, DR, security – and strong willingness to deepen this knowledge.

• Strong follow-up discipline, pipeline management and time management.

• High ownership, target orientation, and result-driven mindset; comfortable working with goals and timelines. Good-to-Have / Preferred

• Experience working with or selling solutions from OEMs like Nutanix, IBM, Cisco, Lenovo, HPE, Dell, Palo Alto, etc.

• Exposure to cloud platforms (Tech9IQ, Azure, AWS, GCP, or private cloud environments). • Prior involvement in enterprise or mid-market accounts in North or East India. • Comfort in participating in or preparing for CXO-level discussions with support from senior team members.

• Female candidates with strong communication and ambition are strongly encouraged, in line with our diversity and customer-engagement goals. What Success Looks Like (Best-Case, Practical Scenario) By the end of 6–12 months, a successful ISR / BD in this role will: • Have built a recognizable presence with 30–50+ target accounts in North & East. • Be consistently delivering qualified leads and meetings for KAMs and Presales every month. • Be independently handling discovery calls and contributing meaningfully in senior stakeholder/CXO discussions.

Job Type: Full-time

Pay: ₹25,000.00 - ₹80,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Ability to commute/relocate:

• Okhla, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person