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8.0 - 10.0 years

0 Lacs

delhi

On-site

Job Req ID: 47971 Location: New Delhi, IN Function: Retail About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Area Retail Lead Function / Department Retail Location Delhi Band M2 Job Purpose Drive Customer First agenda (Focus on unmatched Customer Experience ) Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction) Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process) Deliver big bets for driving future growth (strategic thrust areas) Key Result Areas/Accountabilities Champion TNPS @ Retail to make it a way of life in the Zone Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS Improve on conversions - 4G SIM Upgrade, Base verification, MVA basis AOP targets implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity of the stores which will drive business Core Competencies, Knowledge, Experience Analytical & Problem Solving Skill Bachelors/MBA with 8-10 Years of experience Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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8.0 - 10.0 years

0 Lacs

delhi, india

On-site

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Area Retail Lead Function / Department Retail Location Delhi Band M2 Job Purpose Drive Customer First agenda (Focus on unmatched Customer Experience ) Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction) Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process) Deliver big bets for driving future growth (strategic thrust areas) Key Result Areas/Accountabilities Champion TNPS @ Retail to make it a way of life in the Zone Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS Improve on conversions - 4G SIM Upgrade, Base verification, MVA basis AOP targets implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity of the stores which will drive business Core Competencies, Knowledge, Experience Analytical & Problem Solving Skill Bachelors/MBA with 8-10 Years of experience Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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0 years

0 Lacs

hyderabad, telangana, india

On-site

We are looking for a highly motivated AI Presales Intern to join our team. In this role, you will engage directly with enterprise customers to understand their needs, design tailored Generative AI solutions , and demonstrate how AI can create measurable business value. This position sits at the intersection of engineering, product, and sales , offering exposure to both technical solutioning and strategic business conversations. AI Presales Intern Location: Hyderabad Employment Type: Internship (with potential PPO based on performance) Key Responsibilities Collaborate with sales and product teams to understand customer needs and design simple AI-powered solution concepts. Assist in preparing and delivering technical demos, workshops, and POCs using LLMs, RAG pipelines, and prompt engineering. Translate complex AI concepts into clear, business value–focused narratives for both technical and non-technical audiences. Support the presales team in addressing client concerns around AI adoption (security, scalability, ROI, compliance). Help build and maintain presales assets such as demo scripts, pitch decks, reference architectures, and documentation. Act as a connector between technical engineers and business stakeholders to ensure alignment and clarity. Required Skills Basic knowledge of Generative AI & LLMs (fine-tuning, Retrieval-Augmented Generation, prompt engineering preferred). Proficiency in Python (APIs, frameworks, and problem-solving). Familiarity with AI frameworks like LangChain, Hugging Face, or OpenAI APIs is a plus. Strong communication, presentation, and storytelling skills. Ability to simplify complex AI topics for both technical and non-technical stakeholders. High curiosity and willingness to learn quickly in a fast-paced environment . Strong interpersonal skills (high EQ) with active listening and questioning abilities. Preferred/Teachable Skills Strategic & Business Acumen : understanding of enterprise AI adoption challenges (security, compliance, scalability). Solution Architecture & Integration : exposure to enterprise systems, APIs, and cloud environments. Awareness of go-to-market strategies and customer enablement practices. What You’ll Gain Hands-on experience designing and delivering enterprise-grade AI solutions . Direct exposure to client interactions, workshops, and presales strategy . Mentorship from senior AI, product, and presales professionals. Opportunity for conversion to a full-time AI Presales Engineer role based on performance. If you believe you are qualified and are looking forward to setting your career on a fast-track, apply by submitting a few paragraphs explaining why you believe you are the right person for this role. To know more about Techolution, visit our website: www.techolution.com If you believe you are qualified and are looking forward to setting your career on a fast-track, apply by submitting a few paragraphs explaining why you believe you are the right person for this role.To know more about Techolution, visit our website: www.techolution.com About Techolution: Techolution is a next gen AI consulting firm on track to become one of the most admired brands in the world for "AI done right". Our purpose is to harness our expertise in novel technologies to deliver more profits for our enterprise clients while helping them deliver a better human experience for the communities they serve. At Techolution, we build custom AI solutions that produce revolutionary outcomes for enterprises worldwide. Specializing in "AI Done Right," we leverage our expertise and proprietary IP to transform operations and help achieve business goals efficiently. We are honored to have recently received the prestigious Inc 500 Best In Business award , a testament to our commitment to excellence. We were also awarded - AI Solution Provider of the Year by The AI Summit 2023, Platinum sponsor at Advantage DoD 2024 Symposium and a lot more exciting stuff! While we are big enough to be trusted by some of the greatest brands in the world, we are small enough to care about delivering meaningful ROI-generating innovation at a guaranteed price for each client that we serve. Our thought leader, Luv Tulsidas, wrote and published a book in collaboration with Forbes, “Failing Fast? Secrets to succeed fast with AI”. Refer here for more details on the content - https://www.luvtulsidas.com/ Let's explore further! Uncover our unique AI accelerators with us: 1. Enterprise LLM Studio : Our no-code DIY AI studio for enterprises. Choose an LLM, connect it to your data, and create an expert-level agent in 20 minutes. 2. AppMod. AI : Modernizes ancient tech stacks quickly, achieving over 80% autonomy for major brands! 3. ComputerVision. AI : Our ComputerVision. AI Offers customizable Computer Vision and Audio AI models, plus DIY tools and a Real-Time Co-Pilot for human-AI collaboration! 4. Robotics and Edge Device Fabrication : Provides comprehensive robotics, hardware fabrication, and AI-integrated edge design services. 5. RLEF AI Platform : Our proven Reinforcement Learning with Expert Feedback (RLEF) approach bridges Lab-Grade AI to Real-World AI. Some videos you wanna watch! Computer Vision demo at The AI Summit New York 2023 Life at Techolution GoogleNext 2023 Ai4 - Artificial Intelligence Conferences 2023 WaWa - Solving Food Wastage Saving lives - Brooklyn Hospital Innovation Done Right on Google Cloud Techolution featured on Worldwide Business with KathyIreland Techolution presented by ION World’s Greatest Visit us @ www.techolution.com : To know more about our revolutionary core practices and getting to know in detail about how we enrich the human experience with technology.

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12.0 years

5 - 7 Lacs

hyderābād

On-site

Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description Job Summary As a Senior leader for IQ-EQ, you will need to master project and business management methodologies to ensure predictable and successful delivery of ongoing initiatives. You will need to have a vision for change, transformation, and continuous improvement. This role requires someone who is expressive and vocal in identifying and mitigating risks, directing the project and all stakeholders involved to successful delivery while maintaining good working relationships. A proactive team player who initiates improvements while adhering to the team’s standard methodology and governance processes is essential. Trends show that we are pitching towards bigger and more complex deals across different products, segments, and locations. These deals require expertise that is not typical of the BAU onboarding process. There is no defined group-wide approach to managing transformational deals, and it is evident that deals of a certain size require project and solution management support to pitch effectively and provide clients/prospects with the comfort of IQ-EQ’s approach to large projects. This ensures we realize the revenue as soon as practicable. Responsibilities (how we will measure success) Contribute to the strategic growth and operational development of the Firm by overseeing / managing a suite of projects/initiatives ongoing throughout the IQ-EQ Group. Adhere to the team’s standard methodology and governance processes, including the use of approved templates and checklists. Responsible for all aspects of Project/Business Management, including initiation, planning, design, execution, monitoring, and controlling, including change control and project closure – ensuring predictable and successful delivery. Organize and motivate project teams, directing the project and all stakeholders involved to successful delivery. Ensure effective and transparent communications, ensuring the flow of information to all stakeholders involved. Contribute to the continuous development and improvement of Change Delivery methodologies, templates, and checklists. As Project Manager working with the GCD Director, focus on leading the transition projects to onboard/transition large transformational deals into IQ-EQ. Ensure timely execution, communications, and stakeholder management to onboard large transformational deals within agreed timeframes. Ensure governance procedures are adhered to, working closely with functional leads within the Transition team. Actively engage in leading client transition meetings. Involved in commercial processes and client pitches for transformational deals on project approach. Upon securing a deal, lead client and sales discussions to align on scope and transition expectations. Ensure effective collaboration of all key stakeholders. Tasks (what does the role do on a day-to-day basis) Define the scope of assigned projects in conjunction with the Project Sponsor. Devise the overall approach to delivering individual projects, making use of the internal methodology tailoring matrix. Prepare project documentation in collaboration with Subject Matter Experts, including Project Initiation Requests, Project Initiation Documentation, Product and Work Package Descriptions, End Stage reports, Stage Gate Readiness Assessment Documents, Test Strategy, Plans and Scripts, and Closure Reports. Determine objectives and measures that each project will be evaluated against upon completion and track ongoing progress. Prepare related benefits assessments. Select, lead, and motivate your project team both internally and externally, establishing a team culture within the assigned projects. Monitor overall progress and use of resources, initiating corrective action where necessary. Apply change control processes to control changes to the products, ensuring that changes are made only with the agreement of appropriate named authorities. Manage project risks, including the development of contingency plans. Report on project progress through highlight reports and end-stage assessments, including option papers and recommendations. Manage a range of stakeholders from junior to senior level across all locations. Manage and monitor project budgets to ensure delivery within the agreed budget. Adhere to internal project methodology and governance. Track all time spent on projects in NetSuite, ensuring that resource time is also captured and monitored. Plan communication and engagement. Maintain awareness of potential interdependencies with other projects and their impact. Liaise with various departments to ensure Service Transition is successful, including the training team in relation to training needs arising from projects and related solutions. Produce closure reports, evaluating successes and challenges to enhance learning for your next project – ensure capture of lessons on the team’s central lessons log. Responsible for all aspects of Project Management, including initiation, planning, design, execution, monitoring, and controlling, including change control and project closure – ensuring predictable and successful delivery. Determine objectives and measures that each client transition will be evaluated against upon completion and track ongoing progress. Ongoing communication and management of all project stakeholders, with a particular focus on client engagement, ensuring consistent, clear, and transparent updates and escalations. Contribute to a positive, engaged, and team culture within the Transition team. Prepare project documentation in collaboration with the Project Sponsor, Subject Matter Experts, and other relevant stakeholders, including Client transition plans, Weekly and monthly client and steerco updates, and Closure Reports. Work closely with project team members to ensure that scope is defined, requirements documented, tracked, and delivery schedules are on track. Apply change control processes as per PMO governance. Proactively manage project risks, including the development of contingency plans. Report on project progress through highlight reports and end-stage assessments, including option papers and recommendations. Liaise with Transition colleagues and other departments as needed to ensure Client Transition is successful. Produce closure reports, evaluating successes, challenges, and lessons learned to enhance learning for future transitions. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Commercial. Positive. Professional. Taking Ownership & results focused. Resilience. Positivity. Proactivity & Drive. Qualifications Qualifications Must Have Experience of end-to-end project management across a variety of different types of complex projects (12 to 15 years). Excellent organizational, prioritization, and interpersonal skills. Comfortable communicating with diverse stakeholders, including subject matter experts, peers, managers, customers, and suppliers. Can-do attitude, ability to cope with tight deadlines, and working under pressure. Ability to take initiative and self-manage. Excellent presentation skills, both written and oral. A high degree of literacy in applications such as MS Word, MS Excel, MS PowerPoint, MS Visio. Use of Project Management software (Monday.com). Ability to take a creative approach to resolve a range of issues. Project Management qualification. Fluent in the English Language. Excellent organizational, prioritization, and interpersonal skills. Comfortable communicating with diverse stakeholders, including subject matter experts, peers, executives, clients, and suppliers. Ability to influence and facilitate decision-making among senior stakeholders. ‘Can-do’ attitude, ability to cope with tight deadlines, and working under pressure. Nice to Have Experience in operating within a firm that shares some of the following features: Globally distributed teams. Financial Services. Fast-paced and rapidly evolving environment. Knowledge of or experience working in a Private Equity / Investor services industry. Degree level qualification. Technology project implementation. Additional Information At IQ-EQ, we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

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1.0 years

0 Lacs

india

On-site

Management Level G Team Leader – Operations Department: Standard Life Reports to: Service Delivery Manager Role To lead a team of 15 including Pensions Calculations Analysts, Senior Process Executives and Process executives, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department. Business Function EQ India Operations as a team carries out a range of activities in accordance with the predetermined procedure and service standards under appropriate guidance and direction. The scope of these activities will range across all Equiniti's business lines. Core Duties and Responsibilities Organise, plan, control and monitor workflow, co-ordinating resource to ensure that the daily workload is consistently completed in line with agreed service standards. Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve service quality and process efficiency supporting line management in the implementation of centrally driven changes when required. Input in to the development of individual team members, ensuring cross training is carried out and there is sufficient knowledge and resource to cover absences. Work alongside the UK operational team to ensure communication and operations are aligned. Recognise and analyse trends in problem occurrence and workflow, investigate further when appropriate and implementing changes or co-ordinating support from other parties to resolves matters and minimise the risk of re-occurrences. Monitor the team compliance with internal policies, procedures, external regulations and data security, report or escalating non-conformance as necessary. Ensure that the operational unit works to support our quality policy, information security policy and all aspects of our Integrated Management System. Support the team deliverable by undertaking a range of roles and tasks when required. Pursue personal development of skills and technical knowledge to adapt to the changing business environment. Development of knowledge, competence and skills of self and team. Adherence to procedures, policies and Integrated Management System requirements. Quality of recommendations for continuous improvement. Competencies and Experience Explain or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explain the reasoning behind what is being said to ensure understanding and acceptance. Produces clear and concise reports and other written material (both draft and final form) usually of a detailed and sometime technical nature, which are understandable to those with or without knowledge of the subject matter. Uses basic time management techniques to plan, manage and prioritise own work effectively, making most efficient use of the time available. Plans, co-ordinates and controls the work and resources of the team. Impartially assess the performance of others in accordance with the process, assessing capabilities and potential. Give constructive feedback in order to identify individual 's development needs. Maintain consistency and fairness throughout the process. Communicate and explain change effectively. Plan and implement changes gaining commitment and understanding, minimising disruption to our service. Has a very good understanding of the Group 's overall aims, structures, policies and culture, together with a good knowledge of the policies, operations, systems and relevant strategies pertaining to specific areas of the business. Able to assess the impact of change on products, systems, processes and people. Develop and maintain relationships with key contact in all relevant areas. Has a good understanding of the business environment in which Equiniti operates and of industry best practice. Has a good awareness of the likely impact of economic, political, social and regulatory change on Equiniti 's business and overall aims, including relevant IT industry developments. Maintain an understanding of competitor services and initiatives and how they may be turned to advantage. ICSA or IAQ qualification including "Compliance " module (must be achieved within 1 year of appointment). Desired Skills and Knowledge Excellent verbal, written, and interpersonal communication skills. Advanced Microsoft Office skills including macros and database administration. Prior experience in leading a team. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

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0 years

1 - 1 Lacs

madurai

On-site

Job Title: Audio Editor Location: Madurai Company: Mystic Media House Salary: ₹8,000 to ₹10,000 per month Job Description: We are looking for enthusiastic Audio Editors to join our creative team. The ideal candidate should have a basic understanding of Adobe Premiere Pro and strong English communication skills . This role is perfect for freshers or entry-level editors who are passionate about audio and video content creation. Responsibilities: Edit and clean audio tracks for video content using basic tools in Adobe Premiere Pro Sync audio with video timelines Remove background noise, enhance voice clarity, and maintain quality Collaborate with the video editing and production teams Ensure timely delivery of assigned tasks Maintain file naming and version control protocols Requirements: Basic knowledge of Adobe Premiere Pro (Audio Editing Tools) Good listening skills and attention to detail Ability to understand and follow instructions in English Basic understanding of sound quality, clarity, and file formats Willingness to learn and grow in a fast-paced media environment Preferred: Experience with audio editing or podcast post-production (not mandatory) Understanding of audio levels, EQ, and compression Job Type: Full-time Pay: ₹8,529.77 - ₹10,000.00 per month Work Location: In person

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0 years

0 Lacs

chennai

On-site

Management Level F Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary In this role you will understand business and client needs, and translate them into requirements for design, implementation and testing. The role is expected to be ‘hands-on' and partner with Product & Engineering teams, business subject matter experts and project managers and should build relationships across the UK Shareholder Services division. The role will also involve supporting Agile delivery, working with Product Owners and Agile delivery teams. The UK Shareholder Services Change Delivery function is responsible for delivering change within the UK Shareholder Services division. The team consists of Project and Programme Managers and Business Analysts, working closely with Product Owners and delivery teams. Core Duties/Responsibilities Proactively engage and maintain links with stakeholders to communicate clearly, listen to and explore requirements and present advice. Working with Product & Engineering, Operations and the Business, effectively collaborate to overcome challenges and ensure fit for purpose solutions and business change. Create and own deliverables that fit with the wider strategic focus and are easily communicated to stakeholders. Undertake timely and detailed analysis of requirements from an outline, or from a more detailed feasibility study. Liaise with clients to define requirements and related processes using company utilities and techniques. Work with client and/or business colleagues to understand their detailed requirements. Gather and document functional and non-functional requirements. Support agile requirements analysis, in the form of user stories and acceptance criteria, working in an iterative and collaborative manner with colleagues. Using various tools and techniques, define needs and recommend solutions that deliver value to stakeholders (examples: SWOT analysis, research and information analysis, mind mapping). Collate and analyse data to produce creative solutions, cleanse data or diagnose performance. Interpret and implement legislative changes, engaging with business and technical analysts for input and advice where necessary. Identify benefits and opportunities for improvement. Conduct process mapping and redesign: Define ‘As-Is' and ‘To-Be ' business processes. Produce basic mapping of applications and technology for Equiniti. Support test colleagues in test planning and support the outcomes of testing. Adhere to project delivery standards and methodologies suggesting areas for continuous improvement. Accurately estimate and plan the scope and deliverables with the Project Manager and/or Product Owner. Support both waterfall and agile solution deliveries and implementations for systems integration, application development and change management. Proactively identify, assess and prioritise threats to project delivery (risks) or events that are actively impacting project delivery (issues). Coordinate activities to address and monitor these through the project lifecycle. Skills, Capabilities and Attributes Able to work on multiple projects and manage multiple tasks concurrently. Excellent interpersonal skills with the ability to build and maintain credible working relationships. Excellent active listening skills to understand and interpret stakeholder needs. Excellent verbal and written communication skills. Experience of working in and with agile teams is beneficial. Experience of working within a regulated environment is beneficial. Relevant certification in business analysis (for example, BCS certification or LEAN Six Sigma) and experience business process design notation and standards (BPMN or UML) is beneficial. Experience of using Modelling Tools (Visio or equivalent) and a working knowledge of MS Office Suite. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

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6.0 years

0 Lacs

new delhi, delhi, india

Remote

🚀 Job Description: Growth Manager (Bangalore) About BEYOBO At BEYOBO, we are digitizing the $32 trillion global cross-border trade space. From importing international brands into India to building global distribution for Indian products, our mission is to make cross-border commerce seamless, scalable, and digital. With headquarters in Delhi and rapid global expansion (UAE, USA, 200+ countries), we are looking for owners – not employees – to join our hustler tribe. ⸻ Position: Growth Manager Location: Bangalore (Work From Home or One-Seat Office Option) Department: Growth / Marketplace Relations ⸻ 🔑 Key Responsibilities • Act as BEYOBO’s face in Bangalore to strengthen partnerships with platforms like Myntra, Amazon, Flipkart, JioMart, Shopsy, Tata CLiQ etc. • Own business growth discussions with marketplace category managers – drive sales, visibility, and market share. • Spot trends and new styles in fashion, lifestyle, home & kitchen, cosmetics, and other categories relevant to BEYOBO. • Push BEYOBO’s product pipeline – ensure faster onboarding of catalogs, approvals, and campaigns. • Drive exclusive opportunities for BEYOBO brands (campaign slots, marketing banners, collaborations). • Build PR & communication bridges – consistent relationship nurturing with platform teams. • Provide insights back to Delhi HO – competition benchmarking, trends, category analysis, and platform updates. • Act as a growth driver – not just reporting numbers but creating opportunities. ⸻ 🎯 What We’re Looking For • Experience: 3–6 years in e-commerce growth / business development with strong exposure to marketplaces. • Skills: Excellent communication & PR skills, negotiation, and analytical mindset. • Must be a hustler – someone who can think like an owner, chase results, and create impact. • High IQ & EQ, problem-solving attitude, and ability to thrive in fast-paced startup culture. • Passionate about market trends, style shifts, and consumer behavior. • Should have strong networking abilities with platform category teams (Myntra, Flipkart, Amazon, Jio). ⸻ 🌟 Why Join BEYOBO? • We’re solving a $32 trillion cross-border problem – creating a new category of digital global trade. • Work with a visionary founder team with 20+ years in global trade. • Hyper-growth environment – from ₹5L startup to ₹35Cr+ MRR in just a few years. • Culture of owners not employees – where hustle and innovation is celebrated. • Huge personal growth – you’ll directly handle high-impact relationships with India’s largest e-commerce platforms. ⸻ 📌 Additional Notes • Flexible WFH setup with Bangalore presence for platform connects. • Travel to Delhi HQ / platform offices whenever required. • Role comes with unlimited learning, exposure, and growth opportunities. ⸻ 👉 If you see yourself as a Growth Hustler who can build bridges with India’s largest marketplaces and push BEYOBO to the next orbit – this seat is waiting for you.

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8.0 years

0 Lacs

rohini, delhi, india

On-site

Job Description – E-commerce Growth Manager (Business Development) About BEYOBO At BEYOBO , we’re not just another startup—we are digitizing $32 trillion of global cross-border trade . From onboarding international brands to scaling sales on platforms like Amazon, Flipkart, Myntra, and beyond, we are building the future of global commerce . We are looking for a Growth Manager – Business Development with the drive of an entrepreneur, the mindset of a leader, and the sharpness of an analyst. This is not a job—it’s ownership. If you believe in hustling, creating impact, and growing categories from scratch, this is your stage. Position E-commerce Growth Manager – Business Development Location : Rohini, Delhi (Work from Office) Reporting To : Head of Marketplace Sales / Founder’s Office Key Responsibilities 1. Business Development & Growth Identify and launch new categories & products with strong market potential. Expand BEYOBO’s presence on new e-commerce platforms (Amazon, Flipkart, Myntra, JioMart, Tata Cliq, Meesho, Shopsy, and international marketplaces). Build strong relationships with category managers of these platforms to drive visibility and growth. 2. Sales Monitoring & Leadership Monitor daily/weekly/monthly sales performance across all platforms and take corrective action. Give strategic direction to online sales teams to maximize revenue, improve conversion rates, and scale winning products. Lead and mentor the Amazon, Flipkart, and cross-platform sales teams . Drive P&L ownership for categories, ensuring profitability and sustainable scaling. Motivate, guide, and inspire hustlers—ensuring accountability and discipline in daily sales execution. 3. Market Analysis & Forecasting Conduct trend analysis, competitor benchmarking, and pricing strategy . Forecast demand and plan inventory procurement to avoid stockouts or dead stock. Use data-driven insights to decide which products/categories to scale aggressively. 4. Product Development & Strategy Collaborate with suppliers and internal teams to develop products tailored for Indian and global markets . Suggest packaging, branding, and private label opportunities for higher margins. Pilot new launches, track performance, and scale successful SKUs. 5. Cross-functional Collaboration Work closely with operations, catalog, accounts, marketing, and China sourcing teams . Ensure smooth handover from procurement → listing → marketing → order fulfillment → GRN reconciliation . Skills & Experience Required 5–8 years of hands-on experience in e-commerce business growth, sales, or category management . Proven success in scaling categories and monitoring sales on platforms like Amazon, Flipkart, Myntra, etc. Strong analytical skills (IQ) and people leadership skills (EQ) . Proficiency in Excel, data analysis, forecasting tools , and marketplace dashboards. Excellent negotiation and communication skills with marketplace stakeholders. Entrepreneurial mindset— owner, not employee . Who You Are A hustler who thrives in uncertainty and creates opportunities where none exist. A leader who can handle a team and get the best out of them. A strategic thinker who balances growth with profitability. A visionary who doesn’t just follow trends but sets them. A hero mindset professional—because we believe each role at BEYOBO is about creating history. Why Join BEYOBO? Build and lead a billion-dollar category from scratch . Work directly with the founder’s office and senior leadership. Be part of a fast-scaling, profitable startup with IPO ambitions by 2027. Hustler culture: High IQ + High EQ + Growth Mindset = Explosive Growth. 📌 This is not just a role, it’s ownership of growth.

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8.0 - 10.0 years

0 Lacs

delhi, delhi

On-site

Job Req ID: 47971 Location: New Delhi, IN Function: Retail About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Area Retail Lead Function / Department Retail Location Delhi Band M2 Job Purpose Drive Customer First agenda (Focus on unmatched Customer Experience ) Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction) Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process) Deliver big bets for driving future growth (strategic thrust areas) Key Result Areas/Accountabilities Champion TNPS @ Retail to make it a way of life in the Zone Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS Improve on conversions - 4G SIM Upgrade, Base verification, MVA basis AOP targets implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity of the stores which will drive business Core Competencies, Knowledge, Experience Analytical & Problem Solving Skill Bachelors/MBA with 8-10 Years of experience Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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10.0 years

0 Lacs

gurugram, haryana, india

On-site

Client is a leading B2B2C value-added services provider, delivering premium customer support and emergency assistance across diverse sectors including automotive, insurance, fintech, and telecom. We operate on behalf of our clients to deliver end-customer delight through timely, reliable, and high-quality assistance experiences. Role Summary The Head - Client Servicing is a senior leadership role responsible for owning and nurturing enterprise client relationships while ensuring world-class delivery of customer service through a large-scale contact center (150-200 seats). The role demands deep expertise in client engagement, contact center operations management, and service excellence, with a strong focus on meeting and exceeding SLAs committed to clients-across metrics such as TAT, FCR, abandonment rate, AHT, and CSAT. Key Responsibilities Client Engagement & Relationship Management Act as the single point of contact for key B2B clients, owning end-to-end service delivery commitments. Lead periodic client meetings, reviews, and governance sessions (QBRs/MBRs) to present operational performance, SLA adherence, and improvement roadmaps. Understand client needs, expectations, and escalation trends to proactively drive service improvement initiatives. Translate client requirements into actionable deliverables across internal teams (Ops, Quality, WFM, Tech). Customer Service Operations Oversight Oversee the delivery of customer support via the contact center (150-200 FTEs), ensuring premium service levels and responsiveness. Govern performance metrics including: Abandonment Rate Average Handling Time (AHT) First Call Resolution (FCR) Turnaround Time (TAT) CSAT / NPS Ensure real-time service monitoring, proactive incident management, and rapid SLA recovery when needed. Work closely with WFM, Training, and Quality Assurance teams to maintain optimal performance. Leadership & Cross-functional Coordination Provide operational direction to contact center leaders, team leads, and support functions (without direct hiring responsibility). Liaise with HR and senior leadership on capacity planning, attrition management, and resource productivity. Coordinate with technology and digital teams to enhance contact center systems, automation, and customer interaction tools (e.g., IVR, CRM, chatbots). Service Quality & Governance Drive continuous improvement and Six Sigma-style initiatives to enhance service delivery and reduce escalations. Ensure processes are aligned with contractual SLAs, regulatory guidelines, and client-specific standards. Monitor customer journeys and feedback to identify systemic issues and close gaps. Required Experience & Qualifications 10-18 years of total experience, with a strong background in B2B2C customer service operations. Minimum 5+ years in a leadership role managing a contact center of at least 150-200 FTEs. Experience handling client-facing responsibilities, governance, and SLA management in industries like insurance, automotive, healthcare, or telecom preferred. Proven track record of managing performance across critical metrics and aligning service delivery with client KPIs. Key Competencies Strategic client servicing and stakeholder management Deep understanding of contact center operations and metrics Strong command over SLAs, governance frameworks, and compliance Excellent communication, reporting, and presentation skills Collaborative leadership without direct HR responsibilities High EQ, maturity, and ability to manage across functions (ref:iimjobs.com)

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12.0 years

0 Lacs

hyderabad, telangana, india

On-site

Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description Job Summary As a Senior leader for IQ-EQ, you will need to master project and business management methodologies to ensure predictable and successful delivery of ongoing initiatives. You will need to have a vision for change, transformation, and continuous improvement. This role requires someone who is expressive and vocal in identifying and mitigating risks, directing the project and all stakeholders involved to successful delivery while maintaining good working relationships. A proactive team player who initiates improvements while adhering to the team’s standard methodology and governance processes is essential. Trends show that we are pitching towards bigger and more complex deals across different products, segments, and locations. These deals require expertise that is not typical of the BAU onboarding process. There is no defined group-wide approach to managing transformational deals, and it is evident that deals of a certain size require project and solution management support to pitch effectively and provide clients/prospects with the comfort of IQ-EQ’s approach to large projects. This ensures we realize the revenue as soon as practicable. Responsibilities (how We Will Measure Success) Contribute to the strategic growth and operational development of the Firm by overseeing / managing a suite of projects/initiatives ongoing throughout the IQ-EQ Group. Adhere to the team’s standard methodology and governance processes, including the use of approved templates and checklists. Responsible for all aspects of Project/Business Management, including initiation, planning, design, execution, monitoring, and controlling, including change control and project closure – ensuring predictable and successful delivery. Organize and motivate project teams, directing the project and all stakeholders involved to successful delivery. Ensure effective and transparent communications, ensuring the flow of information to all stakeholders involved. Contribute to the continuous development and improvement of Change Delivery methodologies, templates, and checklists. As Project Manager working with the GCD Director, focus on leading the transition projects to onboard/transition large transformational deals into IQ-EQ. Ensure timely execution, communications, and stakeholder management to onboard large transformational deals within agreed timeframes. Ensure governance procedures are adhered to, working closely with functional leads within the Transition team. Actively engage in leading client transition meetings. Involved in commercial processes and client pitches for transformational deals on project approach. Upon securing a deal, lead client and sales discussions to align on scope and transition expectations. Ensure effective collaboration of all key stakeholders. Tasks (what does the role do on a day-to-day basis) Define the scope of assigned projects in conjunction with the Project Sponsor. Devise the overall approach to delivering individual projects, making use of the internal methodology tailoring matrix. Prepare project documentation in collaboration with Subject Matter Experts, including Project Initiation Requests, Project Initiation Documentation, Product and Work Package Descriptions, End Stage reports, Stage Gate Readiness Assessment Documents, Test Strategy, Plans and Scripts, and Closure Reports. Determine objectives and measures that each project will be evaluated against upon completion and track ongoing progress. Prepare related benefits assessments. Select, lead, and motivate your project team both internally and externally, establishing a team culture within the assigned projects. Monitor overall progress and use of resources, initiating corrective action where necessary. Apply change control processes to control changes to the products, ensuring that changes are made only with the agreement of appropriate named authorities. Manage project risks, including the development of contingency plans. Report on project progress through highlight reports and end-stage assessments, including option papers and recommendations. Manage a range of stakeholders from junior to senior level across all locations. Manage and monitor project budgets to ensure delivery within the agreed budget. Adhere to internal project methodology and governance. Track all time spent on projects in NetSuite, ensuring that resource time is also captured and monitored. Plan communication and engagement. Maintain awareness of potential interdependencies with other projects and their impact. Liaise with various departments to ensure Service Transition is successful, including the training team in relation to training needs arising from projects and related solutions. Produce closure reports, evaluating successes and challenges to enhance learning for your next project – ensure capture of lessons on the team’s central lessons log. Responsible for all aspects of Project Management, including initiation, planning, design, execution, monitoring, and controlling, including change control and project closure – ensuring predictable and successful delivery. Determine objectives and measures that each client transition will be evaluated against upon completion and track ongoing progress. Ongoing communication and management of all project stakeholders, with a particular focus on client engagement, ensuring consistent, clear, and transparent updates and escalations. Contribute to a positive, engaged, and team culture within the Transition team. Prepare project documentation in collaboration with the Project Sponsor, Subject Matter Experts, and other relevant stakeholders, including Client transition plans, Weekly and monthly client and steerco updates, and Closure Reports. Work closely with project team members to ensure that scope is defined, requirements documented, tracked, and delivery schedules are on track. Apply change control processes as per PMO governance. Proactively manage project risks, including the development of contingency plans. Report on project progress through highlight reports and end-stage assessments, including option papers and recommendations. Liaise with Transition colleagues and other departments as needed to ensure Client Transition is successful. Produce closure reports, evaluating successes, challenges, and lessons learned to enhance learning for future transitions. Key behaviours we expect to see In Addition To Demonstrating Our Group Values (Authentic, Bold, And Collaborative), The Role Holder Will Be Expected To Demonstrate The Following: Commercial. Positive. Professional. Taking Ownership & results focused. Resilience. Positivity. Proactivity & Drive. Qualifications Qualifications Must Have Experience of end-to-end project management across a variety of different types of complex projects (12 to 15 years). Excellent organizational, prioritization, and interpersonal skills. Comfortable communicating with diverse stakeholders, including subject matter experts, peers, managers, customers, and suppliers. Can-do attitude, ability to cope with tight deadlines, and working under pressure. Ability to take initiative and self-manage. Excellent presentation skills, both written and oral. A high degree of literacy in applications such as MS Word, MS Excel, MS PowerPoint, MS Visio. Use of Project Management software (Monday.com). Ability to take a creative approach to resolve a range of issues. Project Management qualification. Fluent in the English Language. Excellent organizational, prioritization, and interpersonal skills. Comfortable communicating with diverse stakeholders, including subject matter experts, peers, executives, clients, and suppliers. Ability to influence and facilitate decision-making among senior stakeholders. ‘Can-do’ attitude, ability to cope with tight deadlines, and working under pressure. Nice to Have Experience in operating within a firm that shares some of the following features: Globally distributed teams. Financial Services. Fast-paced and rapidly evolving environment. Knowledge of or experience working in a Private Equity / Investor services industry. Degree level qualification. Technology project implementation. Additional Information At IQ-EQ, we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

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8.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description Job Summary Concentrates in driving business growth and the development of talent. Spends time in reviewing and assessing overall team performance. Balances stakeholders by establishing good working relationship with the cluster counterparts and other support groups (e.g. HR, GPT, IT, BAT, etc.) Concentrates in engaging and developing teams and individuals. Expected to perform review of core processes, complex ad hoc work, and all other client requirements, as needed. Provides consistent feedback on accuracy and timeliness of outputs made by their AM teams. Responsible for reviewing and completion of NAV and Financials of the private equity funds that include recording journal entries, monthly/quarterly/annual financials, processing payments, investor notices and various client reporting. Responsible for the review and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate conversion of Private Equity Funds from other accounting applications to Investran/Paxus. To facilitate onboarding new Private Equity Funds in the accounting platform (Investran/Paxus). Monitors overall teams' results and performance based on the KPIs (ex. Quality and Timeliness, Error Report, Increased Productivity and Lowers Overtime, among others). Initiates and facilitates meetings to address overall teams' performance and develop/coach non-performing individuals. To facilitate various accounting and administration processes of complex clients and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures, as needed. (when AM is unable to, depending on capacity). As a supervisor, the Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to their direct reports and their team members (skip level), as needed. Ensures balanced work allocation across their teams and reallocates resources accordingly. Core Responsibilities Responsible for review of Financial Statements with Disclosures and other ad-hoc service requests for complex funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Monitors the timely and accurate deliverables of their teams, and intervene, as necessary. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Monitors their teams' compliance as they follow procedures and checklists following SSAE and other similar statutory requirements of the clients their teams handle. Provides guidance and coaching to the team in both technical and more on the non-technical aspects of their role. Seeks knowledge and expertise for their own professional development. Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities Monitors the development and assigned trainings of their teams. Monitors and provides support to cluster counterparts escalations and involves the relevant stakeholders. Monitors the agreed timelines of deliverables with the cluster counterparts and provides support for escalations to ensure that their teams carry out the work, as agreed. To be able to effectively communicate and relate with various stakeholders of the team. Maintains and enhances relationships through crucial conversations. Monitors that all client cluster requirements are thoroughly being reviewed and follows standards. To act as an alternate for the Head of Delivery based on business needs which may include cluster client responsibilities, administrative tasks, and team management. Tasks & Duties Cluster Client Delivery Acquires functional knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. Monitors if the team has the needed information, data and supporting documents are received for the review/preparation of the needed requirements. Addresses and escalates issues, as needed. Monitors the consistency and quality of the deliverables within the agreed timeframes of the teams. Provides support (for timelines) and address issues (for quality), as needed. Provide support for the rest of the team and other teams by allotting additional capacity, as needed. At the same time, initiates the request for support needed from other teams. Monitors and communicates the review comments of the team and then follows up to address pending comments for preparers, as needed. To act as first line of escalations for the preparers of any requests not properly actioned by the CS Support team. (e.g. BAT, GPT) Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Assistant Manager. Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Responsible in discussing the details and actions done with the HODs and CDDs. Oversees the quarterly debrief meeting with the cluster to review the team's performance. Then addresses concerns and drives resolutions based on its criticality and complexity. Decides the proper treatment for transactions when differences in points of view arise, and escalate recommendations to appropriate authorities, as needed. Decides on escalated recommendations and if necessary, escalate to SMEs or technical team. Monitors and works with the Assistant Manager to enforce process standards across the teams. Acts as first level of escalation of issues/concerns from the funds assigned to their clusters. Supports Project Managers by functioning as SMEs, coordinating with stakeholders, and allocating resources. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner (of their AM's and SA's). Reviews and pre-approves filed overtime of their team (AM's and SA's). Setups, monitors and updates all deliverables via the workflow planner in a timely manner, as needed. Monitors and ensures the completeness and accuracy of all deliverables via the workflow planner in a timely manner. Analyses and proactively manages team capacity deliverables by allocating needed resources/support. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Monitors relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Monitors reported breaches, complaints or errors to appropriate authorities are acted upon in a timely manner. Acquires knowledge of risk factors and potential breach. Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Responsible in discussing the details and actions done with the HODs and CDDs. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalate any other work-related issues/concerns to the appropriate authorities and acted on in a timely manner. Participate in interviews, as needed. Key behaviours we expect to see Role In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Resourcefulness - Securing and deploying resources effectively and efficiently. Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Courage - Stepping up to address difficult issues, saying what needs to be said. Develops Talent - Developing people to meet both their career goals and the organisation's goals. Builds Networks - Effectively building formal and informal relationship networks inside and outside the organisation. Drives Results - Consistently achieving results, even under tough circumstances. Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Persuades - Using compelling arguments to gain the support and commitment of others. Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Decision Quality - Making good and timely decisions that keep the organisation moving forward. Directs Work - Providing direction, delegating, and removing obstacles to get work done. Qualifications Qualifications and Experience Required for this Role Essential Education / professional qualifications Graduate of accounting or any business-related course with 8+ years relevant accounting experience. At least four (4) years supervisory experience. Background Experience Experience with managing service operations and client deliverables. Experience in managing staff and/or conducting appraisals. Sound knowledge of IndAS, IFRS and GAAPs of different jurisdictions (US, UK, and Lux). Preparing and reviewing of Financial Statements using applicable laws and regulations. Fluency in English and an additional foreign language. Technical Actual work experience in the preparation and/or review of working paper files, financial statements with disclosures and other financial information. Operational experience in fund accounting services is required, preferably in handling private equity. Computer / program knowledge Intermediate Excel skills such as pivot tables, lookup, “if” and other similar functions. Experience in e-mail, word processing, presentation and video conferencing applications such as Microsoft Office. Effective written and advance verbal communication skills. Experience in using accounting software (Investran/Paxus). Desired Completed Certified Public Accountant/ACCA qualification, if applicable. Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Open to travel and other secondment opportunities abroad. University Degree in Accountancy and other accounting-related courses.

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8.0 years

0 Lacs

hyderabad, telangana, india

On-site

Company Description IQ-EQ is part of a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Job Description Job Summary Concentrates in driving business growth and the development of talent. Spends time in reviewing and assessing overall team performance. Balances stakeholders by establishing good working relationship with the cluster counterparts and other support groups (e.g. HR, GPT, IT, BAT, etc.) Concentrates in engaging and developing teams and individuals. Expected to perform review of core processes, complex ad hoc work, and all other client requirements, as needed. Provides consistent feedback on accuracy and timeliness of outputs made by their AM teams. Responsible for reviewing and completion of NAV and Financials of the private equity funds that include recording journal entries, monthly/quarterly/annual financials, processing payments, investor notices and various client reporting. Responsible for the review and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate conversion of Private Equity Funds from other accounting applications to Investran/Paxus. To facilitate onboarding new Private Equity Funds in the accounting platform (Investran/Paxus). Monitors overall teams' results and performance based on the KPIs (ex. Quality and Timeliness, Error Report, Increased Productivity and Lowers Overtime, among others). Initiates and facilitates meetings to address overall teams' performance and develop/coach non-performing individuals. To facilitate various accounting and administration processes of complex clients and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures, as needed. (when AM is unable to, depending on capacity). As a supervisor, the Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to their direct reports and their team members (skip level), as needed. Ensures balanced work allocation across their teams and reallocates resources accordingly. Core Responsibilities Responsible for review of Financial Statements with Disclosures and other ad-hoc service requests for complex funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Monitors the timely and accurate deliverables of their teams, and intervene, as necessary. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Monitors their teams' compliance as they follow procedures and checklists following SSAE and other similar statutory requirements of the clients their teams handle. Provides guidance and coaching to the team in both technical and more on the non-technical aspects of their role. Seeks knowledge and expertise for their own professional development. Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities Monitors the development and assigned trainings of their teams. Monitors and provides support to cluster counterparts escalations and involves the relevant stakeholders. Monitors the agreed timelines of deliverables with the cluster counterparts and provides support for escalations to ensure that their teams carry out the work, as agreed. To be able to effectively communicate and relate with various stakeholders of the team. Maintains and enhances relationships through crucial conversations. Monitors that all client cluster requirements are thoroughly being reviewed and follows standards. To act as an alternate for the Head of Delivery based on business needs which may include cluster client responsibilities, administrative tasks, and team management. Tasks & Duties Cluster Client Delivery Acquires functional knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. Monitors if the team has the needed information, data and supporting documents are received for the review/preparation of the needed requirements. Addresses and escalates issues, as needed. Monitors the consistency and quality of the deliverables within the agreed timeframes of the teams. Provides support (for timelines) and address issues (for quality), as needed. Provide support for the rest of the team and other teams by allotting additional capacity, as needed. At the same time, initiates the request for support needed from other teams. Monitors and communicates the review comments of the team and then follows up to address pending comments for preparers, as needed. To act as first line of escalations for the preparers of any requests not properly actioned by the CS Support team. (e.g. BAT, GPT) Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Assistant Manager. Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Responsible in discussing the details and actions done with the HODs and CDDs. Oversees the quarterly debrief meeting with the cluster to review the team's performance. Then addresses concerns and drives resolutions based on its criticality and complexity. Decides the proper treatment for transactions when differences in points of view arise, and escalate recommendations to appropriate authorities, as needed. Decides on escalated recommendations and if necessary, escalate to SMEs or technical team. Monitors and works with the Assistant Manager to enforce process standards across the teams. Acts as first level of escalation of issues/concerns from the funds assigned to their clusters. Supports Project Managers by functioning as SMEs, coordinating with stakeholders, and allocating resources. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner (of their AM's and SA's). Reviews and pre-approves filed overtime of their team (AM's and SA's). Setups, monitors and updates all deliverables via the workflow planner in a timely manner, as needed. Monitors and ensures the completeness and accuracy of all deliverables via the workflow planner in a timely manner. Analyses and proactively manages team capacity deliverables by allocating needed resources/support. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Monitors relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Monitors reported breaches, complaints or errors to appropriate authorities are acted upon in a timely manner. Acquires knowledge of risk factors and potential breach. Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Responsible in discussing the details and actions done with the HODs and CDDs. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalate any other work-related issues/concerns to the appropriate authorities and acted on in a timely manner. Participate in interviews, as needed. Qualifications Essential Education / Professional Qualifications Graduate of accounting or any business-related course with 8+ years relevant accounting experience. At least four (4) years supervisory experience. Background experience Experience with managing service operations and client deliverables. Experience in managing staff and/or conducting appraisals. Sound knowledge of IndAS, IFRS and GAAPs of different jurisdictions (US, UK, and Lux). Preparing and reviewing of Financial Statements using applicable laws and regulations. Fluency in English and an additional foreign language. Technical Actual work experience in the preparation and/or review of working paper files, financial statements with disclosures and other financial information. Operational experience in fund accounting services is required, preferably in handling private equity. Computer / program knowledge Intermediate Excel skills such as pivot tables, lookup, “if” and other similar functions. Experience in e-mail, word processing, presentation and video conferencing applications such as Microsoft Office. Effective written and advance verbal communication skills. Experience in using accounting software (Investran/Paxus). Desired Completed Certified Public Accountant/ACCA qualification, if applicable. Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Open to travel and other secondment opportunities abroad. University Degree in Accountancy and other accounting-related courses. Additional Information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

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6.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description Job Summary To provide and ensure the timely and high-quality service and deliverables to the cluster clients for funds clients allocated to you and your team. Main person who is accountable, has ownership of deliverables. Concentrates in engaging and developing teams and individuals. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by their team Responsible in assisting in the review and/or preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, monthly/quarterly/annual financials, processing payments, investor notices and various client reporting. Responsible in assisting in the review and/or preparation and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate and assist with conversion of Private Equity Funds from other accounting applications to Investran. To facilitate and assist with onboarding new Private Equity Funds in the accounting platform (Investran/Paxus). This entails assisting in the review and/or preparation of all/and complex reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. Spends most of the time in driving results based on the KPIs (ex. Quality and Timeliness, Error Report, Increased Productivity and Lowers Overtime, among others) and optimizing the work performance of the team. To facilitate and assist various accounting and administration processes of complex clients and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. As a supervisor, the Assistant Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to team members. Core Responsibilities Responsible for review of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for complex funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Manages and ensures the timely and accurate deliverables of the team. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements of the clients they handle. Provides guidance and coaching to the team in both technical and non-technical aspects of their role. Seeks knowledge and expertise for their own professional development. Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities. Directly liaises with the cluster counterparts of upcoming deliverables and the progress thereof, queries and other dependencies to carry out the work. To be able to effectively communicate and relate with the various stakeholders of the team. Submits cluster client requirements after thoroughly being reviewed. To act as an alternate for Managers based on business needs which may include cluster client responsibilities, administrative tasks, and team management. Tasks & Duties Cluster Client Delivery Acquires and shares specialized knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. Confirms that the complete information, data and supporting documents are received for the review/preparation of the needed requirements, then escalates and requests from the cluster counterparts any missing information. Ensures the delivery of consistent and quality information within the agreed timeframes of the team. Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the workload within the team. Facilitate the request for support from peers, as needed. Prepare (if needed), completely review, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s, when necessary. Reviews the reports generated by the team. To be able to review outputs and all other deliverables prepared. Monitors all review comments for all clients have been addressed. Monitors that their team takes full ownership and replies to cluster/Client/Investor’s queries within 24 hours. Addresses any job-related issues and concerns in a timely manner and escalates to the appropriate authorities, as needed. Communicates review comments to the team and then follows up to address pending comments for preparers. Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Accountant. Drafts error reports/compliance cases by collecting information on the root cause then proposes the corrective actions and preventive measures in a timely manner. Gathers and organizes the information needed for the quarterly debrief meeting with the cluster to review the team's performance. This includes consolidating review comments and action points to watch out for the following quarter. Decides the proper treatment for transactions when differences in points of view arise, and escalate recommendations to appropriate authorities, as needed. Decides on escalated recommendations and if necessary, escalate to SMEs/Manager or technical team. Standardizes and optimizes the efficiency of the process of their funds. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner (of their SA's). Reviews and pre-approves filed overtime of their team (SA's). Sets up, monitors and updates all deliverables via the workflow planner in a timely manner. Oversees the accuracy and completeness of the workflow planner for the team. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Champions compliance by ensuring relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Report any breaches, complaints, or errors to appropriate authorities in a timely manner. Acquires knowledge of risk factors and potential breach. Monitors and oversees drafts reports and compliance cases with root cause information. In the absence of a Senior Accountant, will draft the error reports/compliance cases, corrective actions and preventive measures based on collected root cause information in a timely manner. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalate any other work-related issues and concerns to the appropriate authorities in a timely manner. Participate in interviews, as needed. Key behaviours we expect to see Role In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Drives Results - Consistently achieving results, even under tough circumstances. Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Directs Work - Providing direction, delegating, and removing obstacles to get work done. Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Resourcefulness - Securing and deploying resources effectively and efficiently. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Courage - Stepping up to address difficult issues, saying what needs to be said. Develops Talent - Developing people to meet both their career goals and the organisation's goals. Persuades - Using compelling arguments to gain the support and commitment of others. Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals. Builds Networks - Effectively building formal and informal relationship networks inside and outside the organisation. Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Decision Quality - Making good and timely decisions that keep the organisation moving forward. Qualifications Qualifications and Experience Required for this Role Essential Education/professional qualifications Graduate of accounting or any business-related course with 6+ years relevant accounting experience. At least two (2) years supervisory experience. Background Experience Experience with managing service operations and client deliverables. Experience in managing staff and/or conducting appraisals. Sound knowledge of IndAS, IFRS and GAAPs of different jurisdictions (US, UK, and Lux). Preparing and reviewing of Financial Statements using applicable laws and regulations. Fluency in English and an additional foreign language. Technical Actual work experience in the preparation and/or review of working paper files, financial statements with disclosures and other financial information. Operational experience in fund accounting services is required, preferably in handling private equity. Computer / program knowledge Intermediate Excel skills such as pivot tables, lookup, “if” and other similar functions. Experience in e-mail, word processing, presentation, and video conferencing applications such as Microsoft Office. Effective written and advance verbal communication skills. Experience in using accounting software (Investran/Paxus software). Desired Completed Certified Public Accountant/ACCA qualification. Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Open to travel and other secondment opportunities abroad. University Degree in Accountancy and other accounting-related courses.

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6.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description Job Summary To co-ordinate and execute day-to-day administrative and corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in accordance with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A To ensure the continuing good standing of client companies by ensuring all company law and contractual requirements are complied with. To handle various administration processes of complex clients and conduct all work in accordance with IQ-EQ India and IQ-EQ Group policies and procedures. To build, develop and maintain partnerships with Operation teams in Luxembourg To assist in performing review of core processes, complex ad hoc works, and all other client requirements, as needed. Core Responsibilities Responsible for the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in line with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A. Acts as a point of contact for daily operations on complex clients Assist with the audit process, Attend board and shareholders meetings Finalise board minutes, prepare complex board packs Review board minutes of more junior team members Prepare and review RCS, RBO, UBO and other related documents Review of bank account opening forms Coordinate with the Lux FCS and Payment team on payments processing Conduct transaction monitoring (TM), monitor/ensure TM are properly conducted for all payments Conduct/review Compliance File Review (CFRs) of Client files Assists on client onboarding processes. Ensure prompt follow-up and timely execution of requests, in good quality, from the Lux FCS team Coordinate deliverables for a sub-team of typically up to 3 more junior team members in working closely together with Assistant Manager To be able to effectively communicate and relate with various stakeholders of the team. Maintains and enhances relationships with the FCS team. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Seeks knowledge and expertise for their own professional development. Minimize risk to IQEQ by following all procedures, rules, laws, regulations and checklists. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Systems Monitors and updates all deliverables via Navigator Flow in a timely manner, as needed. Ensures filing of documents on Navigator Doc are completed accurately, under the proper name convention and in a timely manner. Monitor and ensure that Antrance is properly updated in line with internal guidelines Understands and uses best practice on workflow platform/s. Risks Ensures relevant procedures and checklists are adhered to and completed to mitigate errors. Acquires knowledge of risk factors and potential breach. Key behaviours we expect to see Role In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Courage - Stepping up to address difficult issues, saying what needs to be said. Drives Results - Consistently achieving results, even under tough circumstances. Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Decision Quality - Making good and timely decisions that keep the organisation moving forward. Qualifications Qualifications and Experience Required for this Role Essential Education / professional qualifications Holds a bachelor's degree in law or other similar degree and qualified CS 6+ years in Corporate, Company or Fiscal law Background Experience Conversant with corporate secretarial practices, especially in the areas of Funds and Special-Purpose Vehicles Private equity / real estate markets experience; knowledge of different Fund structures and vehicles. Technical Actual work experience in the board governance and corporate secretarial functions, including preparation of board materials, attending/leading board meetings, acting as company secretary, drafting of complex minutes, filings with regulatory bodies, etc. Computer / program knowledge Experience in e-mail, word processing, Microsoft excel, presentation and video conferencing applications such as Microsoft Office. Effective written and advance verbal communication skills. Language Fluency in English is mandatory Desired Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Experience being a corporate secretary, paralegal, or other similar job, in other jurisdictions. Being conversant with corporate secretarial practices, especially in the areas of funds and special-purpose vehicles is an advantage Language - Fluency in French is an advantage

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8.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description Job Summary Assists the Manager in the management and oversight of a service delivery team handling the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), by providing guidance and leadership to the Indian CoSec Team Assist the Manager of the team in leading, organizing, coordinating, developing, monitoring the performance, delegates tasks and responsibilities to their direct reports and their team members (skip level), as needed. To facilitate and assist various administration processes of complex clients and conduct all work in accordance with IQ-EQ India and IQ-EQ Group policies and procedures. Assists the Manager – Fund Corporate in performing review of core processes, complex ad hoc works, and all other client requirements, as needed. Concentrates in engaging and developing teams and individuals. Provides consistent feedback on quality, accuracy and timeliness of outputs made by the Indian Cosec teams Assist the Manager in monitoring overall teams' results and performance based on the KPIs as agreed with the Lux Fund CS & Cosec team (ex. Quality, Timeliness, Issue Log, Increased Productivity, among others). Initiates and facilitates meetings to address overall teams' performance and develop/coach non-performing individuals. Core Responsibilities Responsible for the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in line with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A. Monitors the timely, accurate and quality deliverables of the Indian Cosec teams, and intervene, as necessary. Provides guidance and coaching to the team in both technical and more on the non-technical aspects of their role. Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities Monitors and provides support to cluster counterparts escalations and involves the relevant stakeholders. Monitors the agreed timelines of deliverables with the cluster counterparts and provides support for escalations to ensure that their teams carry out the work, as agreed. To be able to effectively communicate and relate with various stakeholders of the team. Maintains and enhances relationships through crucial conversations. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Seeks knowledge and expertise for their own professional development. Monitors that all client cluster requirements are thoroughly being reviewed and follows standards. Minimize risk to IQEQ by ensuring all procedures, rules, laws, regulations and checklists are followed. Tasks & Duties Cluster Client Delivery Acquires functional knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. Monitors if the Indian Cosec team has the needed information, data and supporting documents are received for the review/preparation of the needed deliverables. Addresses and escalates issues, as required. Monitors the consistency and quality of the deliverables within the agreed timeframes of the teams. Provides support (for timelines) and address issues (for quality), as needed. Monitors and communicates the review comments of the team and then follows up to address pending comments for preparers, as needed. Research and validates the interpretation of the requirements of the client. Assist in preparing reports on compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Assist in enforcing process standards across the teams. Ensure the client database and all other reports are up to date and accurate Assist in tracking and reporting KPIs as agreed with the Lux Fund CS & Cosec team. Staff Managerial Responsibilities Recruit, train, appraise, coach and discipline staff Give feedback to staff Ensure staff adheres to policies and procedures Develop goals and personal growth plans for staff Plan work assignments and workload Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner. Reviews and pre-approves filed overtime of their team. Analyses and proactively manages team capacity deliverables by allocating needed resources/support. Systems Setups, monitors and updates, and monitors/ensure completeness and accuracy of all deliverables via Navigator Flow in a timely manner, as needed. Monitor and ensure filing of documents on Navigator Doc are completed accurately, under the proper name convention and in a timely manner. Understands and uses best practice on workflow platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Monitors relevant procedures and checklists are adhered to and completed to mitigate errors. Monitors reported breaches, complaints or errors to appropriate authorities are acted upon in a timely manner. Acquires knowledge of risk factors and potential breach. Key behaviours we expect to see Role In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Courage - Stepping up to address difficult issues, saying what needs to be said. Develops Talent - Developing people to meet both their career goals and the organisation's goals. Drives Results - Consistently achieving results, even under tough circumstances. Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Persuades - Using compelling arguments to gain the support and commitment of others. Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Decision Quality - Making good and timely decisions that keep the organisation moving forward. Directs Work - Providing direction, delegating, and removing obstacles to get work done. Qualifications Qualifications and Experience Required for this Role Essential Education / professional qualifications Holds a bachelor's degree in law or other similar degree and qualified Chartered Secretary 8+ years of exp Background Experience Conversant with corporate secretarial practices, especially in the areas of Funds and Special-Purpose Vehicles Private equity / real estate markets experience; knowledge of different Fund structures and vehicles. Experience with managing service operations and client deliverables. Experience in managing staff and/or conducting appraisals. Technical Actual work experience in the board governance and corporate secretarial functions, including preparation of board materials, attending/leading board meetings, acting as company secretary, drafting of complex minutes, filings with regulatory bodies, etc. Computer / program knowledge Experience in e-mail, word processing, Microsoft excel, presentation and video conferencing applications such as Microsoft Office. Effective written and advance verbal communication skills. Desired Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Experience being a corporate secretary, paralegal, or other similar job, in other jurisdictions. Being conversant with corporate secretarial practices, especially in the areas of funds and special-purpose vehicles is an advantage

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2.0 years

0 Lacs

hyderabad, telangana, india

On-site

Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see Role In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics Qualifications Qualifications and Experience Required for this Role Essential Education / professional qualifications Graduate of accounting or any business-related course with 2+ years relevant accounting experience. Fundamental knowledge of IndAS, IFRS and GAAPs of different jurisdictions (US, UK, and Lux). Preparation of Financial Statements using applicable laws and regulations. Fluency in English and an additional foreign language. Background experience Knowledgeable in the preparation of working paper files, financial statements with disclosures and other financial information. Operational experience in fund accounting services, preferably in handling private equity. Technical Intermediate Excel skills such as pivot tables, lookup, “if” and other similar functions. Computer / program knowledge Experience in e-mail, word processing and video conferencing applications such as Microsoft Office. Effective written and verbal intermediate communication skills. Experience in using accounting software (Investran/Paxus software). Desired Desire to complete Certified Public Accountant qualification, if applicable. Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Open to travel and other secondment opportunities abroad. University Degree in Accountancy and other accounting-related courses. Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

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10.0 years

0 Lacs

hyderabad, telangana, india

On-site

Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description Management and oversight of a service delivery team handling the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), by providing guidance and leadership to the Indian CoSec Team As a supervisor, the Cosec Manager leads, organizes, coordinates, develops, monitors the performance, delegates tasks and responsibilities to their direct reports and their team members (skip level), as needed. To facilitate and assist various administration processes of complex clients and conduct all work in accordance with IQ-EQ India and IQ-EQ Group policies and procedures, as needed (when Assistant Manager is unable to, depending on capacity). Performs review of core processes, complex ad hoc works, and all other client requirements, as needed. Concentrates in engaging and developing teams and individuals. Provides consistent feedback on quality, accuracy and timeliness of outputs made by the Indian Cosec teams Monitors overall teams' results and performance based on the KPIs as agreed with the Lux Fund CS & Cosec team (ex. Quality, Timeliness, Issue Log, Increased Productivity, among others). Initiates and facilitates meetings to address overall teams' performance and develop/coach non- performing individuals. Ensures balanced work allocation across the Cosec teams and reallocates resources accordingly. Balances stakeholders by establishing good working relationship with the cluster counterparts and other support groups. Core Responsibilities Responsible for the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in line with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A. Monitors the timely, accurate and quality deliverables of the Indian Cosec teams, and intervene, as necessary. Provides guidance and coaching to the team in both technical and more on the non-technical aspects of their role. Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities Monitors and provides support to cluster counterparts escalations and involves the relevant stakeholders. Monitors the agreed timelines of deliverables with the cluster counterparts and provides support for escalations to ensure that their teams carry out the work, as agreed. To be able to effectively communicate and relate with various stakeholders of the team. Maintains and enhances relationships through crucial conversations. Acquire knowledge to become specialists of their designated clients' requirements and deliverables. Seeks knowledge and expertise for their own professional development. Monitors that all client cluster requirements are thoroughly being reviewed and follows standards. Minimize risk to IQEQ by ensuring all procedures, rules, laws, regulations and checklists are followed. Tasks & Duties Cluster Client Delivery Acquires functional knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. Monitors if the Indian Cosec team has the needed information, data and supporting documents are received for the review/preparation of the needed deliverables. Addresses and escalates issues, as required. Monitors the consistency and quality of the deliverables within the agreed timeframes of the teams. Provides support (for timelines) and address issues (for quality), as needed. Provide support for the rest of the team and other teams by allotting additional capacity, as needed. At the same time, initiates the request for support needed from other teams. Monitors and communicates the review comments of the team and then follows up to address pending comments for preparers, as needed. Monitors and oversees the interpretation of the requirements of the client and in some instances, does the research and validates in the absence of an Assistant Manager. Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Responsible in discussing the details and actions done with the HODs. Monitors and works with the Assistant Manager to enforce process standards across the teams. Ensure the client database and all other reports are up to date and accurate Acts as first level of escalation of issues/concerns from the funds assigned to their clusters. Tracks and report KPIs as agreed with the Lux Fund CS & Cosec team. Staff Managerial Responsibilities Recruit, train, appraise, coach and discipline staff Give feedback to staff Ensure staff adheres to policies and procedures Develop goals and personal growth plans for staff Plan work assignments and workload Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves timesheets of their team and ensures they are completed daily and accurately filed for all hours worked in a timely manner. Reviews and pre-approves filed overtime of their team. Analyses and proactively manages team capacity deliverables by allocating needed resources/support. Systems Setups, monitors and updates, and monitors/ensure completeness and accuracy of all deliverables via Navigator Flow in a timely manner, as needed. Monitor and ensure filing of documents on Navigator Doc are completed accurately, under the proper name convention and in a timely manner. Understands and uses best practice on workflow platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Monitors relevant procedures and checklists are adhered to and completed to mitigate errors. Monitors reported breaches, complaints or errors to appropriate authorities are acted upon in a timely manner. Acquires knowledge of risk factors and potential breach. Reviews and acts as the team approver of submitted reports and compliance cases with root cause information, corrective action, and preventive measures in a timely manner. Responsible in discussing the details and actions done with the HODs. Key Behaviours We Expect To See In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Resourcefulness - Securing and deploying resources effectively and efficiently. Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Courage - Stepping up to address difficult issues, saying what needs to be said. Develops Talent - Developing people to meet both their career goals and the organisation's goals. Builds Networks - Effectively building formal and informal relationship networks inside and outside the organisation. Drives Results - Consistently achieving results, even under tough circumstances. Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Persuades - Using compelling arguments to gain the support and commitment of others. Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Business Insight - Applying knowledge of business and the marketplace to advance the organisation's goals. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Decision Quality - Making good and timely decisions that keep the organisation moving forward. Directs Work - Providing direction, delegating, and removing obstacles to get work done. Qualifications Essential Education / Professional Qualifications Holds a bachelor's degree in law or other similar degree and qualified Chartered Secretary 10+ years of exp Background Experience Conversant with corporate secretarial practices, especially in the areas of Funds and Special-Purpose Vehicles Private equity / real estate markets experience; knowledge of different Fund structures and vehicles. Experience with managing service operations and client deliverables. Experience in managing staff and/or conducting appraisals. Technical Actual work experience in the board governance and corporate secretarial functions, including preparation of board materials, attending/leading board meetings, acting as company secretary, drafting of complex minutes, filings with regulatory bodies, etc. Computer / Program Knowledge Experience in e-mail, word processing, Microsoft excel, presentation and video conferencing applications such as Microsoft Office. Effective written and advance verbal communication skills. Desired Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Experience being a corporate secretary, paralegal, or other similar job, in other jurisdictions. Being conversant with corporate secretarial practices, especially in the areas of funds and special-purpose vehicles is an advantage Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

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0 years

0 Lacs

india

On-site

Global Contract Life and Wellness Coach (Russian Speaking) Location: Kazakhstan, Bangladesh, India, Nepal or Sri Lanka Our mission: We're on a mission to help individuals and organizations thrive by eliminating every barrier to mental health. Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like General Mills, Guardian, Bain, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2.5 billion. We are seeking qualified Life & Wellness Coaches to join our coaching network as a 1099 contract provider. Our coaches partner with our members in a safe, non-judgemental, and empowering space that facilitates exploration, self-discovery, and growth. Coaches will be responsible for delivering tele-coaching sessions to support members in developing the insights and skills necessary to create meaningful and sustainable change, and thrive in the areas that matter most to them. What You'll Do: Provide structured life and/or wellness coaching sessions to clients in your region via video or phone. Support adults with setting goals, building confidence, and encouraging action to achieve their goals for common life challenges related to stress, relationships, career, health & wellbeing, and personal development areas. Maintain a calendar displaying your availability and keep track of your session notes in a timely manner. Collaborate with our dedicated provider support team, our licensed clinical care navigation team, and our administrative care support team whenever you need assistance. Provide culturally competent and empathetic care, upholding our values of diversity and inclusion for all races, ethnicities, disabilities, and genders. Who You Are: Actively credentialed with a globally recognized coaching body, including but not limited to the International Coaching Federation (ICF), European Mentoring and Coaching Council (EMCC), Association for Coaching (AC), or other regionally accredited bodies that follow similar professional and ethical standards (e.g., APAC, DVCT, ASESCO, NOBCO, SFCoach, ICC). Minimum of 100 hours of post-training coaching experience firmly required. Adaptable across various life, professional, and/or health & wellbeing related challenges. You have training and experience in evidence-based modalities of support, including but not limited to, NVC, NLP, EQ, MBSR, Somatic coaching, Positive Psychology, or Appreciative Inquiry. You're comfortable with technology and are telehealth competent. You are committed to quality care, want to expand your capabilities, and increase your effectiveness by being informed of client progress or challenges. You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other coaches. Benefits of working with Spring Health: You’ll set your own schedule to fit your professional and personal needs. Work from anywhere, as long as you have a confidential, private location with stable internet. Grow your ability to provide effective care through feedback from evidence-based measures that help you identify what is working with your clients. Join a dynamic community where you will be supported, your work appreciated, and you’ll have the opportunity to help us shape the future of mental health care!

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45.0 years

0 Lacs

hyderabad, telangana, india

On-site

POSITION TITLE: Senior IT Support Specialist DEPARTMENT: Information Technology Ora Values the Daily Practice of … Prioritizing Kindness * Operational Excellence * Cultivating Joy * Scientific Rigor At Ora, we are building the future of ophthalmic clinical research. As the world’s leading full-service ophthalmic drug and device development firm, we guide our clients across all phases of clinical research to efficiently bring new products and therapies to market. Over the past 45 years, our expert teams have helped earn more than 85 new product approvals. Ora's pre-clinical and clinical models, unique methodologies, integrated clinical data solutions, and global regulatory strategies have been refined and proven across thousands of global projects. Today, our team continues to expand across the globe, with over 600 employees across North America, Europe, Asia, and Latin America. The Role: The Senior IT Support Specialist plays a critical role in ensuring the smooth operation of Ora’s technology infrastructure. This position provides hands-on support to Hyderabad employees and contractors resolving technical issues, managing IT assets. The ideal candidate is a proactive problem solver with strong technical acumen, excellent communication skills, and a passion for delivering exceptional user support. This role also serves as the primary liaison with Hyderabad IT vendors and contributes to the development and execution of Ora’s IT strategy. You will work closely with global teams in a hybrid cloud and on-premises environment, contributing to strategic IT projects and enhancing local operational efficiency. What You’ll Do: Provide expert-level technical support for hardware, software, and network-related issues across Windows and macOS environments. Provision and configure new user devices (laptops, phones, mobile devices) in accordance with company policies and user needs. Troubleshoot and resolve complex end-user hardware issues, ensuring minimal downtime and optimal performance. Manage and support Office 365 applications and services, including user accounts, licensing, and collaboration tools. Administer Active Directory in a hybrid environment, including user/group management, permissions, and policy enforcement. Demonstrate deep understanding of NTFS permissions, including group permissions, inheritance, and access control best practices. Collaborate with outsourced network providers to identify trends, resolve recurring issues, and proactively train users to reduce support requests. Oversee procurement of IT hardware, software, and peripherals to support Hyderabad office in alignment with business needs and budget. Experience with endpoint management tools such as Intune, Datto, SCCM, or other MDM/RMM tools. Use ITSM ticketing systems such as SysAid, ServiceNow, or equivalent to manage support tickets and asset tracking. Monitor and report on system health and security metrics using tools like Avanan, SentinelOne, and Datto. Assist with system upgrades, migrations, and infrastructure deployment projects. Develop and maintain IT documentation, knowledge bases, and standard operating procedures. Deliver onboarding and technical training sessions to new hires and existing users. Adhere to all aspects of Ora’s quality system. Adhere to all essential systems and processes that are required at Ora to maintain compliance to Ora’s data integrity & business ethics and regulatory requirements. Clear and sustained demonstration of Ora’s values -- prioritizing kindness, operational excellence, cultivating joy and scientific rigor – as well as their linked behaviors. Responsibilities may differ from the above based on the specific needs of the business. What We Look For: Experience needed for the Role: Minimum 5 years of experience in IT support, help desk, or related technical roles. Additional Skills & Attributes: Strong critical thinking and analytical skills with a proven ability to troubleshoot and resolve complex technical issues. In-depth knowledge of Windows operating systems, Office 365, and Active Directory in hybrid environments. Familiarity with MacOS a plus. Expertise in NTFS permissions management, including advanced understanding of group permissions and inheritance. Exceptional customer service and interpersonal skills; able to communicate clearly and effectively with users at all levels. Ability to manage multiple tasks and priorities in a fast-paced environment. Experience managing IT vendors and coordinating outsourced support services. Self-motivated, detail-oriented, and committed to continuous improvement and user satisfaction. Experience with security tools such as antivirus, endpoint protection, multi-factor authentication (MFA), and patch management. Familiarity with cloud integrations and identity management platforms like Azure AD, Azure portal, and OneLogin in hybrid/multi-cloud environments. Experience working with ticketing systems such as SysAid and ServiceNow. Experience using endpoint management tools such as Intune, SCCM, or Datto RMM Competencies and Personal Traits: What We Do: Execution Excellence: Ability to set goals, create structure and maintain a focused and collaborative approach to the delivery of timely and high-quality work. How We Do It: IQ, EQ and SQ: Agile and positive thinker, communicator and collaborator who uses a growth mindset to work and lead with authenticity, transparency, resilience, and empathy. Scientific, intellectual, and emotional/social curiosity creates the willingness and ability to innovate, make mistakes, learn and try again. Clear and Direct Communication, Feedback and Conflict Resolution: Practice radical candor in your communication and participate in active Giving and receiving feedback frequently, with an open heart and mind creates psychological safety and promotes faster, individual, team and company growth. Why We Do It: Seek Meaning and Purpose and a Desire to be Part of Something Bigger than Yourself: Crave being part of a team that works together under shared values to achieve significant positive impact in the wider world. At Ora, we are creating vision beyond what we see. Our mission is to weave together people, processes, and technology to support innovation in ophthalmology around the world. We believe our business should be a force for good — to improve, heal, and change how we see. As a global company, our vibrant community and culture are nurtured by our core values: Prioritizing kindness, cultivating joy, operational excellence, and scientific rigor. Through our commitment to these values, we have built an inclusive and supportive work environment that fosters respect, accountability, and a fulfilling work-life balance for every team member. We know a diverse workforce adds to our collective value and strength as an organization. People of color, the LGBTQIA+ community, disabled candidates and veterans are strongly encouraged to apply. Ora is proud to be an Affirmative Action and Equal Opportunity Employer, committed to equal employment opportunity and fair, equitable compensation regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Our Privacy Policy | Ora (oraclinical.com)

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6.0 - 10.0 years

0 Lacs

calcutta

Remote

If so, read on! Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment. We offer: Professional onboarding and training options Powerful team looking forward to working with you Career coaching and development opportunities Health benefits The Sales Engineer is responsible for Accountability towards monthly targets on orders / shipments & quarterly targets on opportunity pipeline. Drive sales growth with customers across industry verticals and increase market share in Assigned Territory Drive value selling and value communication actions at key accounts Drive price increase across products and customers to improve margins Develops, implements & sustains comprehensive account plans to achieve annual booking and sales targets Meet weekly customer visit and opportunity creation targets Be a single point contact for coordination related to customers. Ensure timely submission of technical and commercial offer. Coordination/Teamwork with supply chain & Service teams to ensure fulfillment of order to customer satisfaction. On time payment collection from customers Monitor and analyze competition activities in the sales territory This position is part of the West Sales Team located in Indore and will be working Remotely In this role, a typical day will look like: Prepares and maintains all sales documentation (Sales Funnel, Client Profile, etc.) and ensure updates of sales parameters on the CRM system Manage customer relationship and ensure customer satisfaction through product sales and services Understand customer requirement and offer correct product/technology solution. Regular follow up with customers to conclude the order The essential requirements of the job include: Engineering Graduate / Post Graduate working in the field of Liquid Analyzers Minimum 6-10 years of sales & business development experience in industrial product selling Prior experience of working with Indian and Global organizations Prior experience of working with customers from Power, Oil & Gas , Chemical , Food & Beverages , pharma & EPC companies could be an added advantage Excellent presentation skills and competence in MS office Adaptability to company’s sales processes and CRM standard work Willingness to relocate across India basis job / company priorities with Travel requirement of >70%. Soft Skills we are looking for: Ability to quickly grasp & easily adapt new ideas, concepts, methods Proactive and action oriented Strong analytical skills Excellent written and verbal communication skills Has a good EQ and strong interpersonal skills and ability to build long term relationship. Teamwork and ability to work across cultures, locations and business teams Is open minded High on integrity At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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8.0 years

0 Lacs

pune, maharashtra, india

On-site

Urgent hiring for Lead Graphic/Visual Designer Location – Kharadi , Pune Experience - 5–8 years total experience in graphic/visual design (at least 3+ years in marketing/startup environments) Salary – UPTO 20 PLA Skills - Figma, Photoshop, Illustrator, Brand Guideline Docs,Project Management Tools (Notion, Asana, Jira), Design Review Frameworks Industry - E-commerce, Consumer Brands, Marketing Agencies, Startups Preferred Job Summary: Write the Job Summary on what this role would be doing, this is direct summary of Top Role Activities. Include details on the department and its vision We are seeking a Senior / Lead Visual Designer to take charge of our brand’s creative vision and execution. In this role, you will define the design language, build brand guidelines, and lead a small creative team while staying hands-on with high-quality design work. You will be responsible for creating and overseeing social media campaigns, emailers, presentations, and marketing collaterals that strengthen brand presence and deliver business impact. Working closely with the marketing team, you will ensure consistent, compelling storytelling across all channels, while driving innovation and setting new creative benchmarks for the brand. Responsibilities: List the responsibilities, these should be the roles KPIs that we would measure on Own and define the brand’s visual identity, ensuring consistency across all channels. Lead and mentor a creative team (designers, writers, video editors, etc.) to deliver high-impact campaigns. Design and oversee social media creatives, emailers, presentations, and marketing collateral. Collaborate with marketing and content teams to create storytelling-driven campaigns that drive results. Build and streamline creative processes and workflows for efficiency and timely delivery. Stay ahead of design trends and tools, bringing innovation to campaigns. Lead brainstorming sessions and inspire breakthrough creative ideas. Balance hands-on design work with strategic leadership to ensure world-class execution. Requirements: For the Tpe role activities we have idified the required skills, this list must cover all of them along with educational and other qualifications 5-8 years of relevant creative experience in a brand / agency ecosystem. Exposure to a digital or consumer tech ecosystem would be preferred. Complete knowledge and understanding of all relevant software & tools Understanding of branding, typography, and layout principles. Strong portfolio showcasing branding, social media creatives, emailers, and marketing assets. Basic knowledge of motion graphics (After Effects is a plus). Ability to manage multiple projects in a fast-paced environment. Strong attention to detail and creativity. Excellent communication and collaboration skills. Creative story-teller, high on EQ. Interested candidates can share their resume n below mentioned email ilyas@white-force.com 9300755707

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0.0 - 3.0 years

0 Lacs

maharashtra

On-site

Role Overview: You will be joining peopleHum, a Human Capital Platform that is on a mission to transform the Future of Work. As part of the team, you will have the opportunity to work with innovative AI and automation-based SaaS products and engage with global customers. Your role will involve identifying key segments, understanding customer needs, providing solutions through demos, and contributing to the growth of digital B2B products on a global scale. Key Responsibilities: - Engage in digital sales using various channels such as voice/video to reach corporate decision-makers. - Analyze market intelligence to develop effective sales strategies and guide future business directions. - Demonstrate a deep understanding of the product capabilities and align them with customer requirements. - Collaborate with the team to drive business development and expand the reach of digital products in the global marketplace. - Ensure consistent and accurate communication both internally and externally to support sales efforts. Qualifications Required: - Ideal for fresh graduates or individuals in their final semester, with an option for experienced candidates to be considered based on skillset. - Open to candidates with any Graduate degree (B.E/B.Tech/B.Com/BCA, etc.) as well as MBA holders. - Must possess superior communication skills in a global context and exhibit qualities like social awareness, analytical thinking, emotional intelligence, adaptability, and resilience. - Ability to confidently present ideas and products, think on your feet, understand diverse cultures, work effectively in a team, and operate in a target-driven environment. About the Company: peopleHum is a renowned Human Capital Platform recognized for its intuitive, agile, and integrated approach to employee experience. The platform leverages machine learning and automation to streamline processes from hiring to performance management and HRMS. With accolades like the 2019 Global Codie award, peopleHum is trusted by organizations worldwide to enhance their workforce management practices. For more information, visit: https://www.peoplehum.com (Note: This position is specifically open for candidates located in Mumbai. Applications from other locations will not be considered.),

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0 years

0 Lacs

pune, maharashtra, india

On-site

Organization Overview: Market Operations Technology is a dynamic, global and diverse Organization, supporting operations areas that have a presence in over 60 Countries. Our Technology groups develop and implement a wide range of applications that support the Operations groups which are core to the success of the Markets business and has significant impact across the lifecycle of a Trade by providing innovative products and solutions. We partner extensively with a range of internal stakeholders including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. We play a key role in supporting our global clients to ensure they have a first-class experience in service performance and strategic partnership. ML Solutions team within Markets OPS Technology is dedicated to developing solutions using Artificial Intelligence, Machine Learning and Generative AI. This team is a leader in creating new ideas, innovative technology solutions, and ground-breaking solutions for Markets Operations and other Line of Businesses. We work closely with our clients and business partners to progress solutions from ideation to production by leveraging the entrepreneurial spirit and technological excellence. Job Description: ML Solutions team is seeking a skilled and innovative ML Systems Engineer with ML Ops experience to join our team. In this role, you will be responsible for building and maintaining scalable backend systems, deploying data science (DS) models, and designing robust pipelines that enable seamless integration of DS solutions into our applications. You will work closely with data scientists and front end engineers to help bridge the gap between data science and production-ready systems. If you're passionate about operationalizing data Science models, creating reliable backend services, and improving the lifecycle of data science workflows, this role could be a great fit for you. Key Responsibilities: ML backend and Orchestration: Hands on development of ML Systems backend infrastructure, messaging and integration with interfacing systems Design, build, and maintain APIs, Microservices, and systems to serve data science models. Ensure ML Infrastructure systems are scalable, reliable, and secure Database Management: Work with SQLAlchemy to define, maintain, and query the database schema for an application. Work with raw SQL to run advanced queries for things like alerting and reporting. ML Ops Implementation: Develop and maintain CI/CD pipelines for data science models and services Automate and track data science workflows with tools like MLflow Infrastructure: Manage and optimize Kubernetes cluster via Openshift. Implement and manage various infrastructure components such as PostgreSQL, Kafka, S3. Knowledge of running workloads in AWS or GCP will be plus. Collaboration: Work with data scientists to understand model requirements and ensure successful deployment into production systems Collaborate with DevOps and infrastructure teams to improve scalability and reliability Performance & Optimization: Optimize backend services and data science model inference for latency and throughput Troubleshoot issues in production environments, ensuring high availability of services Engineering Excellence & Best Practices: Drive the adoption of modern engineering ways of working, including Agile, DevOps, and CI/CD. Advocate for automated testing, infrastructure as code, and continuous monitoring to enhance software reliability. Apply Behavior-Driven Development (BDD), Test-Driven Development (TDD), and unit testing to ensure code quality and functionality. Conduct thorough code reviews, ensuring adherence to best practices in readability, performance, and security. Implement and enforce secure coding practices, performing vulnerability assessments and ensuring compliance with security standards. Collaborate effectively in agile environments, embracing DevOps principles and fostering a culture of continuous delivery and improvement. Skills & Qualifications: Proficiency in Python Hands on experience working with a Python web framework such as FastAPI, Flask, Django, etc Peripheral knowledge in Machine Learning and Data Science Working knowledge in MLOps principals such as experiment tracking, model serving, model orchestration, etc. Hands on experience with designing DB driven applications and using an ORM such as SQLAlchemy. Hands on experience with deploying and maintaining production applications Hands on experience with managing and debugging the necessary infrastructure to support a full stack application Hands on experience with Kubernetes Hands on experience working with stream processing tools like Kafka or Apache Spark Bachelor’s degree or equivalent experience in Computer Science or a related field. Ideal skills: Hands on experience working with a Python orchestrator (Dagster, Airflow, Prefect, etc) Hands on experience working with various MLOps tools such as MLFlow, Kedro, etc Hands on experience working with LLMs and related technologies such as Vector DBs, Agents, etc. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Exploring EQ Jobs in India

The job market for EQ (Emotional Intelligence) professionals in India is rapidly growing as companies recognize the importance of soft skills in the workplace. EQ roles are diverse and can be found in various industries such as IT, healthcare, education, and more.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities are known for their thriving job markets and opportunities for EQ professionals.

Average Salary Range

The average salary range for EQ professionals in India varies based on experience and location. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 15 lakhs per annum.

Career Path

Typically, a career in EQ progresses from roles such as EQ Analyst or Specialist to positions like EQ Coach, EQ Consultant, and eventually to EQ Manager or Director. The career path may include roles that focus on training, development, and implementation of EQ strategies within organizations.

Related Skills

In addition to having strong emotional intelligence skills, EQ professionals may benefit from skills such as communication, interpersonal skills, conflict resolution, leadership, and mindfulness practices.

Interview Questions

  • What is emotional intelligence and why is it important in the workplace? (basic)
  • Can you give an example of a time when you used emotional intelligence to resolve a conflict at work? (medium)
  • How do you handle stress and pressure in a professional setting? (basic)
  • What strategies would you use to improve emotional intelligence within a team? (medium)
  • How do you adapt your communication style to different personalities? (medium)
  • Can you explain a situation where you showed empathy towards a colleague or client? (basic)
  • How do you prioritize tasks and manage your time effectively? (basic)
  • Describe a time when you had to deal with a difficult team member. How did you handle the situation? (medium)
  • What is the difference between empathy and sympathy? (basic)
  • How do you stay motivated and engaged in your work? (basic)
  • Give an example of a successful collaboration you were a part of. What role did emotional intelligence play in that collaboration? (medium)
  • How do you handle feedback, both positive and negative? (basic)
  • What techniques do you use to build rapport with new team members? (medium)
  • Can you share a situation where you had to adapt to a sudden change in the work environment? How did you manage it? (medium)
  • How do you ensure clear and effective communication in a remote work environment? (medium)
  • Describe a time when you had to make a tough decision at work. How did you approach it? (medium)
  • What steps would you take to create a more inclusive and diverse work environment? (medium)
  • How do you approach conflict resolution in a team setting? (medium)
  • Give an example of a time when you had to provide constructive feedback to a colleague. How did you deliver it? (medium)
  • How do you handle situations where your values or beliefs conflict with those of your team or organization? (medium)
  • Can you explain a time when you had to navigate a challenging conversation with a client or customer? (medium)
  • How do you prioritize empathy in your interactions with colleagues and clients? (medium)
  • What strategies do you use to build trust within a team? (medium)
  • Describe a situation where you had to manage a high-stress project. How did you ensure the team remained focused and motivated? (medium)
  • How do you approach self-reflection and personal growth in your professional development? (medium)

Closing Remark

As you prepare for interviews for EQ roles in India, remember to showcase your emotional intelligence, communication skills, and ability to work well with others. With the right preparation and confidence, you can land your dream job in this growing field. Good luck!

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