2100 Administrative Support Jobs - Page 5

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter.

What this job involves: To provide operational and administrative support to the Facility Management team assigned. Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practice. Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager to provide timely reports to the Facility Management. Roles & Responsibilities: Provide support to the AFMto ensure critical operational items are attended to within agreed time frames To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc. To assist with the site audits & floor walks to be undertaken on entire Client site Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry , Cafeteria staff etc Full responsibility of the site during the entire shift Filing of site related documents including but not limited to challans, GRNs etc. Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead Ensure all processes are followed as per the Standard Operating Procedures of RACI viz. Stationery, midnight snacks etc, material movement etc. Timely submission of reports as requested by Asst Manager & Facility Manager Ensure employee health & safety & related services Ensure that appropriate vendor escalation process is followed Ensure that all cleaning & maintenance schedules are adhered to Ensure completing any specific responsibilities as specified by the managers Tracking of Facility Operating Expenses Processing of all invoices for payment first take approval of Client / FM and then submit to MIS and billing department. Liaison with the client Finance team Client billing / invoicing and follow up payments by clients Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering Maintenance of Billing Tracker Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist. Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Maintenance and Keep AFM / FM updated. To prepare the snag list soft copy date wise and coordinate with BMS and housekeeping to close the noticed points. Proper check on vending machines and photocopier machine reading. Checking H.K attendance on daily basis. To check food quantity, and Food testing before lunch/Dinner starts Coordinating for Medical Emergencies as and when required Take regular briefings of Help Desk/ Mail room Executive. Provide management advice to Helpdesk for escalated issues. Insure immediate response to priority Calls. Coordinate with facilities helpdesk regarding the arrangements of the day. Oversee the Mailroom process during the shift. Provide management advice to Mailroom for escalated issues To check the attendance of our vendor's employee. Prepare weekly shift/duty rosters Manage the inventory control of all facility related items. Maintain Proper logbook and mention the follow up jobs if pending in next shift. Logbook Shared with FM in every shift. S kill Sets Exposure and experience in dealing with multinational corporate organizations Ability to adapt and perform under pressure Possess strong interpersonal skills with the ability to build rapport quickly. Good communication skills Sound like you To apply you need to have: Years of industry experience What were looking for someone with 6 - 8 years of experience in operations and facility management with a graduation degree. Undeniably superior soft skills As the Lead, youll demonstrate your expertise in interacting with a wide range of clients and staff - thats why impeccable people skills will be a handy talent. Likewise, you must show your aptitude in developing improvement initiatives with ability to perform under pressure. You must also display flexibility in managing daily activities using various systems & possess strong interpersonal skills with the ability to build rapport quickly. Excellent communication and leadership skill will be a must.

Work Dynamics What this job involves: Prioritizing the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Answering phone calls and emails Providing assistance to the customers Raising and generating the tickets/reports Client Satisfaction Closure of helpdesk complaints Keep a track & Daily updates Follow up on closure of tickets.

Key Responsibilities: Reception and Visitor Management: Greet and welcome visitors, clients, and employees in a professional and friendly manner. Register and sign in visitors, provide them with appropriate visitor badges, and ensure their comfort during their visit. Answer incoming telephone calls and transfer them to the appropriate employee or department. Respond to inquiries and provide information to visitors and callers. Administrative Support: Coordinate and schedule appointments, meetings, and conference room bookings. Manage and maintain the front desk area, ensuring it is clean, organized, and well-presented at all times. Receive and distribute incoming mail, packages, and deliveries. Maintain office supplies inventory and place orders when necessary. Communication and Coordination: Communicate with employees, clients, and visitors to ensure smooth operations and address any needs or concerns. Coordinate with various internal departments to relay messages, provide necessary information, and assist in resolving issues. Assist with travel arrangements, including booking flights, accommodations, and transportation for employees or clients. Record Keeping and Documentation: Maintain accurate records of incoming and outgoing visitors, calls, and messages. Update and manage electronic databases, contact lists, and directories. Generate and distribute reports, memos, and other documents as required. Safety and Security: Monitor and ensure the security of the front desk area by maintaining visitor logbooks, surveillance, and access control systems. Follow established security procedures, including issuing visitor badges and enforcing visitor policies. Handle emergency situations calmly and efficiently, such as evacuation procedures or contacting appropriate authorities. Customer Service: Provide exemplary customer service by addressing inquiries, resolving complaints, and ensuring visitors have a positive experience. Assist in coordinating and organizing special events or activities hosted by the organization.

Key Responsibilities Executive Support Manage complex calendars and schedule appointments, meetings, and travel arrangements Screen and prioritize incoming calls, emails, and correspondence Prepare and edit documents, presentations, and reports Coordinate and organize meetings, conferences, and events Maintain confidential files and records Anticipate executive needs and proactively resolve issues Account Communication Management Serve as the primary point of contact for assigned client account, managing day-to-day communications and relationships Develop and implement tailored communication strategies for Internal Stakeholders, client, aligning with their goals and brand identity Create and deliver high-quality written content including press releases, newsletters, social media posts, and marketing materials Monitor industry trends and provide strategic communication advice to clients Organize and conduct client meetings, presentations, and status updates Coordinate with media outlets and manage public relations efforts for clients Analyse the effectiveness of communication strategies and provide regular reports Cross-Functional Responsibilities Serve as a liaison between executives, internal teams, and external stakeholders Research and compile information for executive and client decision-making Handle sensitive information with discretion and confidentiality Contribute to new business pitches and proposal development Provide general administrative support as needed Qualifications Bachelors degree in communications, Business Administration, or related field preferred 3-5 years of experience in executive administrative support and/or account management Exceptional organizational and time management skills Strong written and verbal communication abilities Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with calendar management, travel coordination, and client relationship management Knowledge of various communication channels and current industry trends Ability to handle confidential information with discretion Problem-solving skills and attention to detail Ability to work independently and prioritize multiple tasks Desired Skills Familiarity with data analytics and reporting tools Crisis communication experience Additional language skills Personal Attributes High degree of professionalism and confidentiality Proactive and solution-oriented mindset Strong interpersonal skills and emotional intelligence Adaptable to changing priorities and deadlines Ability to work effectively under pressure Creative problem-solver with a strategic mindset Self-motivated with a proactive approach to work.

Key Responsibilities Executive Support Manage complex calendars and schedule appointments, meetings, and travel arrangements Screen and prioritize incoming calls, emails, and correspondence Prepare and edit documents, presentations, and reports Coordinate and organize meetings, conferences, and events Maintain confidential files and records Anticipate executive needs and proactively resolve issues Account Communication Management Serve as the primary point of contact for assigned client account, managing day-to-day communications and relationships Develop and implement tailored communication strategies for Internal Stakeholders, client, aligning with their goals and brand identity Create and deliver high-quality written content including press releases, newsletters, social media posts, and marketing materials Monitor industry trends and provide strategic communication advice to clients Organize and conduct client meetings, presentations, and status updates Coordinate with media outlets and manage public relations efforts for clients Analyse the effectiveness of communication strategies and provide regular reports Cross-Functional Responsibilities Serve as a liaison between executives, internal teams, and external stakeholders Research and compile information for executive and client decision-making Handle sensitive information with discretion and confidentiality Contribute to new business pitches and proposal development Provide general administrative support as needed Qualifications Bachelors degree in communications, Business Administration, or related field preferred 3-5 years of experience in executive administrative support and/or account management Exceptional organizational and time management skills Strong written and verbal communication abilities Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with calendar management, travel coordination, and client relationship management Knowledge of various communication channels and current industry trends Ability to handle confidential information with discretion Problem-solving skills and attention to detail Ability to work independently and prioritize multiple tasks Desired Skills Familiarity with data analytics and reporting tools Crisis communication experience Additional language skills Personal Attributes High degree of professionalism and confidentiality Proactive and solution-oriented mindset Strong interpersonal skills and emotional intelligence Adaptable to changing priorities and deadlines Ability to work effectively under pressure Creative problem-solver with a strategic mindset Self-motivated with a proactive approach to work.

To provide efficient and cost effective Transport service to the Client; Provide administrative support and direction to the Transport Team at the Clients Facility. To ensure timely and accurate completion of FM reports pertaining to Transport activities. Ensure each journey commences at the appointed time; Enter the start time and Kilometre reading in the log book for each vehicle on departure; Enter the closing kilometer reading of the vehicle in the log book for each vehicle; Ensure all staff who are on the staff list provided by the Client for that shift are picked up; Communicate with the help desk on Radio as and if need arises; Ensure staff mark their boarding time and initial the pick up list held by the driver; Ensure that only staff listed on the roster sheet are picked up. In cases where other staff require pick that approval is received from Transport before pick up; Report cases of speeding and other incidents that occur during the shift to Transport Help Desk; Fill all balance columns of the log book upon arrival at the Clients site. Do not sign any excess mileage on the log sheet; Hand over the completed pick up list to the supervisor; Control vendor supervisors and drivers Shift Registers for Transport Security, Vendors and Drivers Shift Rosters Vehicles run to schedule and pick up all staff; Client Satisfaction Closure of helpdesk priority and ad hoc calls

To provide efficient and cost effective Transport service to the Client; Provide administrative support and direction to the Transport Team at the Clients Facility. To ensure timely and accurate completion of FM reports pertaining to Transport activities. Ensure each journey commences at the appointed time; Enter the start time and Kilometre reading in the log book for each vehicle on departure; Enter the closing kilometer reading of the vehicle in the log book for each vehicle; Ensure all staff who are on the staff list provided by the Client for that shift are picked up; Communicate with the help desk on Radio as and if need arises; Ensure staff mark their boarding time and initial the pick up list held by the driver; Ensure that only staff listed on the roster sheet are picked up. In cases where other staff require pick that approval is received from Transport before pick up; Report cases of speeding and other incidents that occur during the shift to Transport Help Desk; Fill all balance columns of the log book upon arrival at the Clients site. Do not sign any excess mileage on the log sheet; Hand over the completed pick up list to the supervisor; Control vendor supervisors and drivers Shift Registers for Transport Security, Vendors and Drivers Shift Rosters Vehicles run to schedule and pick up all staff; Client Satisfaction Closure of helpdesk priority and ad hoc calls

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Key Responsibilities: Communication Management: Handling phone calls, emails, and messages, ensuring timely and accurate responses. Travel Coordination: Arranging travel plans, including booking flights, accommodations, and transportation. Administrative Support: Preparing documents, reports, and presentations, and managing records and databases. Meeting Organization: Arranging and preparing for meetings, including taking notes and distributing minutes. Confidentiality and Discretion: Maintaining a high level of confidentiality and discretion in handling sensitive information. Other Administrative Tasks: Assisting with various office tasks, such as filing, faxing, and ordering supplies Calendar Management: Scheduling appointments, meetings, and events, including internal and external communications. Manage and coordinate the executives calendar, including scheduling meetings, appointments, and travel arrangements. Serve as the primary point of contact between the executive and internal/external stakeholders. Prepare and edit correspondence, reports, presentations, and other documents. Attend meetings, take minutes, and follow up on action items. Organize and maintain confidential files and records. Assist with personal tasks and errands as needed (optional based on company culture). Handle expense reports, reimbursements, and invoice processing. Plan and coordinate events, meetings, and off-site engagements.

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Key Responsibilities: Communication Management: Handling phone calls, emails, and messages, ensuring timely and accurate responses. Travel Coordination: Arranging travel plans, including booking flights, accommodations, and transportation. Administrative Support: Preparing documents, reports, and presentations, and managing records and databases. Meeting Organization: Arranging and preparing for meetings, including taking notes and distributing minutes. Confidentiality and Discretion: Maintaining a high level of confidentiality and discretion in handling sensitive information. Other Administrative Tasks: Assisting with various office tasks, such as filing, faxing, and ordering supplies Calendar Management: Scheduling appointments, meetings, and events, including internal and external communications. Manage and coordinate the executives calendar, including scheduling meetings, appointments, and travel arrangements. Serve as the primary point of contact between the executive and internal/external stakeholders. Prepare and edit correspondence, reports, presentations, and other documents. Attend meetings, take minutes, and follow up on action items. Organize and maintain confidential files and records. Assist with personal tasks and errands as needed (optional based on company culture). Handle expense reports, reimbursements, and invoice processing. Plan and coordinate events, meetings, and off-site engagements.

Property and Asset Management What this job involves We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service. High school diploma or equivalent qualification. Additional relevant certifications are a plus. Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in using office equipment (e.g., phone systems, printers, etc.). Familiarity with MS Office applications (Word, Excel, Outlook). Polite, professional, and customer-focused demeanour. Ability to maintain composure under pressure and handle challenging situations with poise. Punctual and dependable with a strong sense of responsibility. Strong attention to detail and accuracy in handling data and documents. Reception and Welcoming : Greet visitors, tenants, and employees with a friendly and professional demeanor. Provide a warm and welcoming environment, making tenants and visitors feel comfortable and valued. Visitor Management : Greet visitors, assist them with registration/way finding as Notify relevant staff of visitor arrivals and handle security protocols. Information Dissemination : Provide accurate and up-to-date information about the organization's services, products, and policies. Assist visitors with general queries and direct them to the relevant resources. Administrative Support : Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events, as required Handle incoming and outgoing mail and packages. Facilities Management : Monitor and maintain the cleanliness and organization of the front desk area. Report any maintenance or security issues promptly. Communication : Communicate effectively with colleagues and management regarding any relevant issues or updates. Problem-Solving: Handle complaints or difficult situations with diplomacy and tact. Escalate issues to the appropriate department when necessary Reporting: You will be reporting to the Estate Manager. Sound like you? Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books. Qualifications You will have a Degree / Diploma with relevant educational background in with min 2-3 years of work experience. Scheduled Weekly Hours: 48

Property and Asset Management What this job involves We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service. High school diploma or equivalent qualification. Additional relevant certifications are a plus. Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in using office equipment (e.g., phone systems, printers, etc.). Familiarity with MS Office applications (Word, Excel, Outlook). Polite, professional, and customer-focused demeanour. Ability to maintain composure under pressure and handle challenging situations with poise. Punctual and dependable with a strong sense of responsibility. Strong attention to detail and accuracy in handling data and documents. Reception and Welcoming : Greet visitors, tenants, and employees with a friendly and professional demeanor. Provide a warm and welcoming environment, making tenants and visitors feel comfortable and valued. Visitor Management : Greet visitors, assist them with registration/way finding as Notify relevant staff of visitor arrivals and handle security protocols. Information Dissemination : Provide accurate and up-to-date information about the organization's services, products, and policies. Assist visitors with general queries and direct them to the relevant resources. Administrative Support : Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events, as required Handle incoming and outgoing mail and packages. Facilities Management : Monitor and maintain the cleanliness and organization of the front desk area. Report any maintenance or security issues promptly. Communication : Communicate effectively with colleagues and management regarding any relevant issues or updates. Problem-Solving: Handle complaints or difficult situations with diplomacy and tact. Escalate issues to the appropriate department when necessary Reporting: You will be reporting to the Estate Manager. Sound like you? Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books. Qualifications You will have a Degree / Diploma with relevant educational background in with min 2-3 years of work experience. Scheduled Weekly Hours: 48

Position Overview As the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization. This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment. Key Responsibilities Visitor Management: Greet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department. Call Handling: Answer, screen, and forward incoming phone calls promptly and professionally. Scheduling & Coordination: Manage calendars, schedule appointments, and coordinate meetings for staff members. Mail & Deliveries: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed. Administrative Support: Assist with clerical duties such as filing, photocopying, data entry, and document preparation. Office Supplies Management: Monitor and maintain inventory of office supplies; reorder as necessary. Security & Safety: Ensure the reception area is secure by following safety procedures and controlling access via the reception desk. Record Keeping: Maintain accurate records of visitors, deliveries, and other relevant logs. Support to HR & Operations: Assist with onboarding new employees and coordinating internal events or meetings. Required Skills & Qualifications Educational Background: High school diploma or equivalent; additional certification in Office Management is a plus. Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role. Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational Abilities: Strong organizational skills with the ability to multitask and prioritize effectively. Customer Service Orientation: Demonstrated customer service skills with a friendly and approachable demeanor. Professional Appearance: Consistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management

Title Front Office Executive (FOE) (Receptionist) Business Unit Integrated Facilities Management Corporate Solutions Reporting to Facilities Manager Overall Role The Front Office Executive (FOE) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. FOEs maintain smooth operations by providing administrative support and execution of duties to the highest standards. Duties & responsibilities What this job involves Site Operations o Create a comfortable, welcoming, and hospitable experience for employees and their guest. o Boost agility in the workplace by managing up-to-date visitor information. o Handle internal & external calls and correspondence. o Anticipate client needs through observation to create memorable experiences. o Manage stationery requisition and related inventory management. o Adhoc responsibilities assigned by Facilities Manager. Customer Services o Foster a sense of community and create happiness at work for our team, our client, and their guest. o Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management o Provide personable and efficient visitor registration services. o Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). o Enhance safety and security of our clients facility by management of visitor movement. o Execute emergency response plan to ensure safety of client and guest when necessary. Concierge Services o Deliver concierge service with local expertise and insider knowledge. o Manage transportations request from visitors and employees. Conference Meeting Room Booking o Assist & educate client to achieve optimization and efficiency for meeting room bookings. o Enhance user comfort and services by efficient turnaround of meeting rooms. o Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Mail Delivery Services o Organise receipt and deliveries of all mails and courier services. o Manage mail distribution records and mail logs . Candidate Specification Experience o 2-years experience in Hospitality and/or Tourism sector or related professional area o Prior experience to manage meeting room services is an advantage o Diploma/degree from an accredited institute Task Skills o Proficiency with Microsoft Word, Excel and PowerPoint. o Good command of verbal and written English Personal Skills o Ability to meet tight schedules and deliver high quality of work o High level of communication and interpersonal skills On-site Bengaluru, KA

Title Front Office Executive (FOE) (Receptionist) Business Unit Integrated Facilities Management Corporate Solutions Reporting to Facilities Manager Overall Role The Front Office Executive (FOE) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services. FOEs maintain smooth operations by providing administrative support and execution of duties to the highest standards. Duties & responsibilities What this job involves Site Operations o Create a comfortable, welcoming, and hospitable experience for employees and their guest. o Boost agility in the workplace by managing up-to-date visitor information. o Handle internal & external calls and correspondence. o Anticipate client needs through observation to create memorable experiences. o Manage stationery requisition and related inventory management. o Adhoc responsibilities assigned by Facilities Manager. Customer Services o Foster a sense of community and create happiness at work for our team, our client, and their guest. o Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service. Visitor Management o Provide personable and efficient visitor registration services. o Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS). o Enhance safety and security of our clients facility by management of visitor movement. o Execute emergency response plan to ensure safety of client and guest when necessary. Concierge Services o Deliver concierge service with local expertise and insider knowledge. o Manage transportations request from visitors and employees. Conference Meeting Room Booking o Assist & educate client to achieve optimization and efficiency for meeting room bookings. o Enhance user comfort and services by efficient turnaround of meeting rooms. o Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace. Mail Delivery Services o Organise receipt and deliveries of all mails and courier services. o Manage mail distribution records and mail logs . Candidate Specification Experience o 2-years experience in Hospitality and/or Tourism sector or related professional area o Prior experience to manage meeting room services is an advantage o Diploma/degree from an accredited institute Task Skills o Proficiency with Microsoft Word, Excel and PowerPoint. o Good command of verbal and written English Personal Skills o Ability to meet tight schedules and deliver high quality of work o High level of communication and interpersonal skills On-site Bengaluru, KA

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ427279 Work Dynamics What this job involves: High-level hospitality Were looking for a customer-centric person, hungry for continuous improvements. It is for our client, a global wealth management institution, in Shanghai. As our facilities management team, you play an important role, ensuring that the client gets the best services across their property. It means prompt, smooth and safe operations. Besides, reliable and exclusive services for collaborative and lasting relationships. Creating experience services Creative thinking will help when you plan user-engaging services. It will include efficiencies, confidentiality and cost savings to meet the clients expectations. You may need you to train the staff to instil a hospitality culture in them. With constant supervision, youll ensure adherence to client and JLL policies and standards. Well expect you to address or escalate issues needing immediate attention, effectively. Ensuring standardisation Are you a person with a plan? It will be useful in providing backup support to the team. Some of the jobs under your focus will include space management, maintenance of office equipment, supervising inventory of consumables, handling vendor and suppliers, or helping the client in relocation. Your intervention will be crucial to confirm the services meet or exceed the agreement. Youll keep the internal and external stakeholders informed of all developments with regular reporting of all soft services. Sounds like you? To apply, you need to be: Well trained Do you have exposure to any hospitality industry vertical? At least 5 years experience in a relevant industry is what were looking for. It would mean you have a meticulous approach and dont lose your cool when under pressure. Building relationships and keeping the customer happy should come naturally to you. Exposure to services If you have handled front desk or helpdesk, then you best fit into the role. It will demonstrate your expertise in administrative support and request management. We expect you to be well-versed with MS Office. It will help you in planning, organising and maintaining inventory and suppliers efficiently, as well as in reporting. Pleasant and approachable The role demands a high level of interpersonal and communication skills in English as well as Mandarin. Your personality traits like friendliness, confidence, empathy, and creative solution-based approach to problems will take you far in this role. But you should know how to maintain a balance between being formal and friendly. What we can do for you: At JLL, Apply today! Location On-site Bengaluru, KA Scheduled Weekly Hours: 0 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ427279 Work Dynamics What this job involves: High-level hospitality Were looking for a customer-centric person, hungry for continuous improvements. It is for our client, a global wealth management institution, in Shanghai. As our facilities management team, you play an important role, ensuring that the client gets the best services across their property. It means prompt, smooth and safe operations. Besides, reliable and exclusive services for collaborative and lasting relationships. Creating experience services Creative thinking will help when you plan user-engaging services. It will include efficiencies, confidentiality and cost savings to meet the clients expectations. You may need you to train the staff to instil a hospitality culture in them. With constant supervision, youll ensure adherence to client and JLL policies and standards. Well expect you to address or escalate issues needing immediate attention, effectively. Ensuring standardisation Are you a person with a plan? It will be useful in providing backup support to the team. Some of the jobs under your focus will include space management, maintenance of office equipment, supervising inventory of consumables, handling vendor and suppliers, or helping the client in relocation. Your intervention will be crucial to confirm the services meet or exceed the agreement. Youll keep the internal and external stakeholders informed of all developments with regular reporting of all soft services. Sounds like you? To apply, you need to be: Well trained Do you have exposure to any hospitality industry vertical? At least 5 years experience in a relevant industry is what were looking for. It would mean you have a meticulous approach and dont lose your cool when under pressure. Building relationships and keeping the customer happy should come naturally to you. Exposure to services If you have handled front desk or helpdesk, then you best fit into the role. It will demonstrate your expertise in administrative support and request management. We expect you to be well-versed with MS Office. It will help you in planning, organising and maintaining inventory and suppliers efficiently, as well as in reporting. Pleasant and approachable The role demands a high level of interpersonal and communication skills in English as well as Mandarin. Your personality traits like friendliness, confidence, empathy, and creative solution-based approach to problems will take you far in this role. But you should know how to maintain a balance between being formal and friendly. What we can do for you: At JLL, Apply today! Location On-site Bengaluru, KA Scheduled Weekly Hours: 0 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsMumbai, MH time typeFull time posted onPosted 2 Days Ago job requisition idREQ420648 Administrative Tasks: Managing and organizing office files, documents, and records. Handling incoming and outgoing correspondence, including emails, letters. Scheduling and coordinating meeting room booking in Outlook. Office maintenance and AMC Maintaining office supplies and equipment inventory. Assisting in the preparation of reports, presentations, and other documents. Providing general administrative support to the team addressing inquiries and resolving issues in a timely manner, highlighting it to facility team and seniors Billing and Invoicing: Raising PO and processing invoices . Verifying and reconciling billing information. Monitoring and tracking payment status. Resolving billing discrepancies and issues. Communicating with vendors regarding billing inquiries and payment reminders. Collaborating with the finance department to ensure accurate and timely billing. Data Entry and Record Keeping: Accurately entering and updating data in various systems and databases. Maintaining and organizing financial and billing records. Generating reports and summaries as required. Financial Administration: Assisting in budgeting and expense tracking. Processing and reconciling financial transactions. Requirements: Graduate, additional qualifications in administration or finance is a plus. Proven experience in administrative and billing roles. Proficiency in MS Office (Word, Excel, PowerPoint) and accounting software. Strong attention to detail and accuracy. Excellent organizational and time management skills. Strong communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Knowledge of billing and invoicing processes. Familiarity with financial and accounting principles. Location On-site Mumbai, MH Scheduled Weekly Hours: 48 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsNoida, UP time typeFull time posted onPosted 3 Days Ago job requisition idREQ424306 Facility Executive Work Dynamics What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you? To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills: - Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply Today! Location On-site Noida, UP Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsNoida, UP time typeFull time posted onPosted 3 Days Ago job requisition idREQ424314 Facilities Executive -Soft Services Work Dynamics About The Role JLL supports the Whole You, personally and professionally. What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you? To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills: - Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply Today! Location On-site Noida, UP Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Position OverviewAs the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment Key Responsibilities Visitor ManagementGreet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department Call HandlingAnswer, screen, and forward incoming phone calls promptly and professionally Scheduling & CoordinationManage calendars, schedule appointments, and coordinate meetings for staff members Mail & DeliveriesReceive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed Administrative SupportAssist with clerical duties such as filing, photocopying, data entry, and document preparation Office Supplies ManagementMonitor and maintain inventory of office supplies; reorder as necessary Security & SafetyEnsure the reception area is secure by following safety procedures and controlling access via the reception desk Record KeepingMaintain accurate records of visitors, deliveries, and other relevant logs Support to HR & OperationsAssist with onboarding new employees and coordinating internal events or meetings Required Skills & Qualifications Educational BackgroundHigh school diploma or equivalent; additional certification in Office Management is a plus ExperienceProven work experience as a Receptionist, Front Office Representative, or similar role Technical ProficiencyProficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational AbilitiesStrong organizational skills with the ability to multitask and prioritize effectively. Customer Service OrientationDemonstrated customer service skills with a friendly and approachable demeanor. Professional AppearanceConsistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management

Position OverviewAs the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment Key Responsibilities Visitor ManagementGreet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department Call HandlingAnswer, screen, and forward incoming phone calls promptly and professionally Scheduling & CoordinationManage calendars, schedule appointments, and coordinate meetings for staff members Mail & DeliveriesReceive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed Administrative SupportAssist with clerical duties such as filing, photocopying, data entry, and document preparation Office Supplies ManagementMonitor and maintain inventory of office supplies; reorder as necessary Security & SafetyEnsure the reception area is secure by following safety procedures and controlling access via the reception desk Record KeepingMaintain accurate records of visitors, deliveries, and other relevant logs Support to HR & OperationsAssist with onboarding new employees and coordinating internal events or meetings Required Skills & Qualifications Educational BackgroundHigh school diploma or equivalent; additional certification in Office Management is a plus ExperienceProven work experience as a Receptionist, Front Office Representative, or similar role Technical ProficiencyProficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers . Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational AbilitiesStrong organizational skills with the ability to multitask and prioritize effectively. Customer Service OrientationDemonstrated customer service skills with a friendly and approachable demeanor. Professional AppearanceConsistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management

Position OverviewAs the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment Key Responsibilities Visitor ManagementGreet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department Call HandlingAnswer, screen, and forward incoming phone calls promptly and professionally Scheduling & CoordinationManage calendars, schedule appointments, and coordinate meetings for staff members Mail & DeliveriesReceive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed Administrative SupportAssist with clerical duties such as filing, photocopying, data entry, and document preparation Office Supplies ManagementMonitor and maintain inventory of office supplies; reorder as necessary Security & SafetyEnsure the reception area is secure by following safety procedures and controlling access via the reception desk Record KeepingMaintain accurate records of visitors, deliveries, and other relevant logs Support to HR & OperationsAssist with onboarding new employees and coordinating internal events or meetings Required Skills & Qualifications Educational BackgroundHigh school diploma or equivalent; additional certification in Office Management is a plus ExperienceProven work experience as a Receptionist, Front Office Representative, or similar role Technical ProficiencyProficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers . Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational AbilitiesStrong organizational skills with the ability to multitask and prioritize effectively. Customer Service OrientationDemonstrated customer service skills with a friendly and approachable demeanor. Professional AppearanceConsistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management

Job TitleFront Office Executive - Facilities Job SummaryThe Front Office Executive in Facilities is responsible for managing the front desk and providing administrative support within a facilities management department. They serve as the first point of contact for visitors, handle incoming calls, coordinate mail distribution, and assist with general administrative tasks. The Front Office Executive plays a crucial role in delivering excellent customer service and maintaining a professional and efficient front office environment. Duties and Responsibilities Reception and Visitor Management Greet visitors in a polite and professional manner, ensuring a positive first impression. Coordinate visitor sign-in processes and issue visitor badges as necessary. Respond to inquiries from visitors and direct them to the appropriate personnel or department. Provide assistance and guidance to visitors, ensuring their needs are met. Incoming Call Handling Answer incoming calls promptly and professionally, directing calls to the appropriate individuals or departments. Provide general information and assistance to callers or route calls to the appropriate personnel for further assistance. Assist with managing voicemail and forwarding messages to the relevant recipients. Mail and Package Coordination Receive, sort, and distribute incoming mail and packages to the appropriate recipients or departments. Coordinate outgoing mail and packages, including arranging couriers or postal services as required. Maintain accurate records and tracking systems for incoming and outgoing mail and packages. Administrative Support Assist with general administrative tasks, including data entry, filing, scanning, and photocopying. Schedule and coordinate meetings, conference room bookings, and appointments as requested. Assist with travel arrangements, hotel bookings, and transportation logistics as required. Prepare reports, presentations, and other documentation as assigned. Facilities-related Coordination Act as a liaison between facility management, employees, and external vendors or contractors. Assist with coordinating facility-related requests, such as maintenance and repairs, office supplies, or equipment. Monitor and report any facility-related issues or concerns to the appropriate personnel. Help maintain a clean and organized front office area and lobby space. Customer Service and Professionalism Provide exceptional customer service to all individuals entering the facility or contacting the front desk. Handle inquiries, complaints, or requests in a professional and timely manner. Maintain a positive, helpful, and cooperative attitude in all interactions. High school diploma or equivalent; additional certifications or education in office administration or customer service is a plus. Previous experience in a front office or receptionist role, preferably within a facilities management environment. Excellent communication and interpersonal skills. Professional and friendly demeanor with a customer-centric approach. Strong organizational skills and attention to detail. Proficiency in using basic office software applications (e.g., Microsoft Office Suite). Ability to multitask and handle a high volume of visitors and calls. Problem-solving and decision-making abilities. Knowledge of general administrative procedures and office equipment. Familiarity with facilities management terminology and practices is advantageous.

Job TitleFront Office Executive - Facilities Job SummaryThe Front Office Executive in Facilities is responsible for managing the front desk and providing administrative support within a facilities management department. They serve as the first point of contact for visitors, handle incoming calls, coordinate mail distribution, and assist with general administrative tasks. The Front Office Executive plays a crucial role in delivering excellent customer service and maintaining a professional and efficient front office environment. Duties and Responsibilities Reception and Visitor Management Greet visitors in a polite and professional manner, ensuring a positive first impression. Coordinate visitor sign-in processes and issue visitor badges as necessary. Respond to inquiries from visitors and direct them to the appropriate personnel or department. Provide assistance and guidance to visitors, ensuring their needs are met. Incoming Call Handling Answer incoming calls promptly and professionally, directing calls to the appropriate individuals or departments. Provide general information and assistance to callers or route calls to the appropriate personnel for further assistance. Assist with managing voicemail and forwarding messages to the relevant recipients. Mail and Package Coordination Receive, sort, and distribute incoming mail and packages to the appropriate recipients or departments. Coordinate outgoing mail and packages, including arranging couriers or postal services as required. Maintain accurate records and tracking systems for incoming and outgoing mail and packages. Administrative Support Assist with general administrative tasks, including data entry, filing, scanning, and photocopying. Schedule and coordinate meetings, conference room bookings, and appointments as requested. Assist with travel arrangements, hotel bookings, and transportation logistics as required. Prepare reports, presentations, and other documentation as assigned. Facilities-related Coordination Act as a liaison between facility management, employees, and external vendors or contractors. Assist with coordinating facility-related requests, such as maintenance and repairs, office supplies, or equipment. Monitor and report any facility-related issues or concerns to the appropriate personnel. Help maintain a clean and organized front office area and lobby space. Customer Service and Professionalism Provide exceptional customer service to all individuals entering the facility or contacting the front desk. Handle inquiries, complaints, or requests in a professional and timely manner. Maintain a positive, helpful, and cooperative attitude in all interactions. High school diploma or equivalent; additional certifications or education in office administration or customer service is a plus. Previous experience in a front office or receptionist role, preferably within a facilities management environment. Excellent communication and interpersonal skills. Professional and friendly demeanor with a customer-centric approach. Strong organizational skills and attention to detail. Proficiency in using basic office software applications (e.g., Microsoft Office Suite). Ability to multitask and handle a high volume of visitors and calls. Problem-solving and decision-making abilities. Knowledge of general administrative procedures and office equipment. Familiarity with facilities management terminology and practices is advantageous.